Shelby's Legendary Shawarma - Bloor West Village in Toronto
2202 Bloor St W, Toronto, ON M6S 1N4, Canada
About
Home of longest shawarma in the world. We are on a mission to modernize the humble shawarma by being innovative with the flavours we use and to expand these unique flavours nationwide for all Canadians to experience! MOST POPULAR SHAWARMA CHAIN IN CANADA EVERY COMMUNITY DESERVES LEGENDARY SHAWARMA!
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After catching a late night movie at Cinema, I stopped by Shelby’s late at night to grab some food, and I was thoroughly impressed. Despite the late hour, the staff was friendly and efficient, and the service was seamless. The shawarma itself was fantastic—juicy, flavorful, and perfectly seasoned. It was just what I needed after a long day. A great positive is the bread for the Shawarma roll that is prepared right after your order, its fresh and baked to perfection. Great experience overall! Highly recommend if you’re craving a good shawarma, even late at night.
It’s rare to find a place that delivers the same great taste and quality every time, but Shelby's nails it. The staff here are another big plus—they’re always friendly, welcoming, and eager to make your experience a good one. They’re quick to help and ensure that every customer leaves satisfied. And specially khushi and mansi they were amazing.
One of the things I love most about Shelby's is their consistency. No matter how many times I’ve visited, the food has always been fantastic. It’s rare to find a place that delivers the same great taste and quality every time, but Shelby's nails it. The staff here are another big plus—they’re always friendly, welcoming, and eager to make your experience a good one. They’re quick to help and ensure that every customer leaves satisfied.
Dear Manager, I would like to share an issue I experienced at your restaurant. While placing my order at the counter, I clearly communicated my request to your staff. However, I was given different items instead of what I had ordered. When I politely explained the situation, the staff member’s attitude was unfortunately rude and far from solution-oriented. This kind of behavior negatively impacts customer satisfaction and does not align with the quality of service I expect from your establishment. I kindly request you to review this matter and take the necessary steps to improve customer experience. I look forward to hearing back from you regarding this issue.
Ordered in the past & always enjoyed. But the last 2 times I've ordered on Uber eats I've noticed the portions have dramatically decreased. I thought the previous time was just a fluke, but to my surprise tonight there was almost no salad or rice in my shawarma bowl. Most shawarma places give a generous amount of rice as it's a low cost ingredient, atleast making it look like the bowl is full. Disappointing.
Maybe the best shawarma I've had. Friendly staff, well decorated, on a bustling street. Staff gave me one wrong item and I didn't know and had left -- she chased me into the street to tell me. Bowl, wrap, whatever it was delicious.
Shelby's on Bloor is an absolute gem! Every visit here is a delightful experience, consistently proving why it's one of my favorite spots for a great meal. The moment you walk in, you can tell they have high standards in place. The restaurant is clean, well-organized, and has a cool branding vibe that makes it stand out. The food at Shelby's is always fresh and delicious. You can really taste the quality in every bite, from the vibrant vegetables to the perfectly seasoned meats. It’s clear they use only the freshest ingredients, and the dedication to quality is evident in each dish. While the shawarma isn’t exactly the same as what you’d find in the Middle East, Shelby's has given it a unique, authentic twist that really works. The flavors are rich, and every bite is bursting with a blend of spices that keeps you coming back for more. One of the things I love most about Shelby's is their consistency. No matter how many times I’ve visited, the food has always been fantastic. It’s rare to find a place that delivers the same great taste and quality every time, but Shelby's nails it. The staff here are another big plus—they’re always friendly, welcoming, and eager to make your experience a good one. They’re quick to help and ensure that every customer leaves satisfied. The prices are very reasonable, especially considering the quality and portion sizes. It’s a great spot for a quick bite or a casual meal with friends and family. Overall, Shelby's has set a high bar, and I sincerely hope they continue to maintain their excellent standards. Highly recommended for anyone looking for delicious food and a great dining experience! I highly recommend it.
Not at all good shawarma i think people have forgotten what good shawarma tastes like. It doesn’t even taste close to any decent shawarma i have had in Toronto in my 25 years here. Chicken is definitely nasty! Not enough sauce or toppings very boring and bland.
Veerpal was amazing at the service! Loved the food and my experience because of her! Thank you so much!!
The place is small, the food is great and tasty. Their marketing is genius
Best shawarma in the GTA
Fabulous ambiance and great service. Taste in affordable prices.
Hygienic place. Highly recommended to try once in life. The food taste amazing and staff is cherry on top.
Most favourite place in toronto. Flavours are fabulous. Visit twice a month and cant move from the taste. Addiction to my taste buds.
Amazing food and best service.. Shoutout to Khushi and Gurpej
Place was too good staff was too cooperative must visit there for delicious food
excellent service and friendly staff
Param prepared order very nicely and the food is too good must visit there for a good food
Loved the food
I have good experience.
Yummy
Nice food, amazing food service, the meat was super tender and juicy
i love this place!
I ordered a regular chicken shawarma with extra meat this time, and it was no different from the regular orders I ve had before possibly even less, depending on who made it. I ve ordered from this location before without extra meat, so I know what to expect, and this was unacceptable. On top of that, there was barely any hummus in the wrap. Paying extra for nothing is disappointing and feels like a con.
Very nice workers, pretty good service and food
On Monday, December 2nd, at approximately 1:30 PM, I had a very unpleasant experience with the female cashier working at your restaurant. She was extremely rude and dismissive towards me, which left me feeling quite uncomfortable. I chose your establishment expecting quality service, but this incident made me feel undervalued as a customer. It was disappointing to witness such behavior, as customer satisfaction should always be a priority. I believe it is essential for your staff to maintain a polite and professional attitude toward customers. I hope you will address this matter and take the necessary steps to ensure that similar incidents do not occur in the future.
Dear Sir/Madam, I experienced rude and disrespectful behavior from a female staff member at the cashier. This situation was very upsetting for me. I trust that you value customer satisfaction and will take the necessary steps to address this issue. date 2024/12/02 at 13:00 PM
Loved the service and food , special shout out to veerpal kaur .
Ordered the most basic wrap. Waited 20 minutes. 8 people working arent organized and dont seem to have any direction. Otherwise food is good. Not the best that Ive had... But good. If come back... Maybe when theyre more organized Update: food and service has gotten a lot better. Honestly cant complain about anything. Food is tasty.
Amazing food. Grupesh was amazing explaining the order. Taste was excellent and was enough to fill the belly. Definitely recommended this place! Thanks Grupesh and apologies if I spelled your name wrong. Vegetarian options: Lots if veggie options!
The greatest customer service by veerpal kaur she explained every item and the food they made was delicious. Will visit again soon.
Param was the best. Not only shebtook the order nicely but made an excellent shawarma. Good job guys:)
very testy lamp and beef shawerma ) very lovely girls, and very clean) Food
Very hood
I recently visited Shelby s Shawarma and had the pleasure of being served by Ganesh. From the moment I walked in, his warm and attentive service made the experience unforgettable. He offered excellent recommendations and ensured that every detail of my order was perfect. The shawarma itself was fantastic juicy, flavorful, and perfectly seasoned, with a perfect balance of spices. The fresh ingredients and homemade sauces elevated the dish to another level. Overall, the combination of great food and exceptional service from Ganesh made for a truly memorable meal. I highly recommend Shelby s Shawarma for anyone craving delicious, authentic flavours.
Nice people
Delicious! I ll be back to try more items from the menu. Food
Good
Great service Vegetarian options: Need more Food : 5/5 |
The experience was really good here I really enjoyed the food because of there best services specially and the staff was welcoming love to visit again
Shawarma wraps were loaded and tasted fresh. Will be back.
Veerpal :) thanks for your ignorance and rude attitude. Maybe food is good but the hosting experience by you gone to zero I dont know u had a bad day or a fight with someone but this kind of behaviour and words cannot be tolerated. Zero service and attitude like owner . Took 10 mins just to pass a hot sauce, while standing and talking to other teammates. Very Upzet Shelby ! Not recommended.
Tonight I ordered a traditional wrap with falafel and asked them to add halloumi. They added chicken instead and also did not include the pickles, onion, or tahini, which come with the wrap and which I said I wanted when the guy asked me. Clearly he could not understand me. I didn t realize he got it wrong until I got home. I ve ordered from here before and it was fine but I d definitely use the self serve machine or at least double check your order before leaving/ask them to read it back to you to avoid disappointment. I m lucky I m not vegetarian/don t have food allergies.
Great dinning experience and the loved the staff specially Gurpej
The food is absolutely delicious and consistently satisfying. Each bite is filled with authentic flavors that are a delight to the taste buds. From the tender meat to the fresh, crisp vegetables, every component was thoughtfully prepared and perfectly executed, making it a must-visit for shawarma lovers. The customer service was a standout aspect of my visit. Gurpej, one of the staff members, provided exceptional service.
Good food
The food was amazing. I will visit again.
Good food!
nice food good people there!tasty asf
Fast and Tasty
Music a little loud & overwhelming but great food and excellent service!
Place is a super vibe
Good employees and very courteous treatment Halal food
very tasty food i love so much the best shewerma i ever tryed in my life
Great Halal place
I ordered 2 regular bowls. The order was well prepared and the taste was excellent. Thank you Ganesh and Parab for the great service! Vegetarian options: Falafel bowl is very good.
Great service. Smiling and very friendly
Best service provide and food excellent
The Lemon Cheesling Chicken is a must-try! So tangy and rich. Paired it with a side of crispy BB Wings a perfect combo. Plus, they have great happy-hour deals that make this place even better! Highly recommend!
Amazing place with great food and service
My partner got the Shawarma poutine with chicken and it was so so good, and huge too! I got the legendary shawarma wrap with beef & lamb, no onions or tomatoes. It was made correctly but next time I will get the chicken instead because I found the beef & lamb to be a bit dry and tough for my liking. I had also ordered the mini samosas and unfortunately they were forgotten but when I went back and told them they forgot, they gladly fixed the error and added in some fries which was nice of them. The mini samosas ended up being worth going back for because they were very tasty despite how mini they were. All in all I would recommend the shawarma poutine and will definitely be going back for it, along with maybe the mini samosas. I dont recommend the beef & lamb, but the chicken is good!
Ive ordered a few times from this Shelbys via Uber. Orders have always been alright....never as good as walk-in. Tonight was just horrible. The beef/lamb mix was extremely dry and overcooked. The amount of meat and other toppings as well for that matter were all much less than usual. I guess Ill avoid ordering delivery from Shelbys from now on. Quality and quantity should not lower just because its delivery and late night.
very good
The workers here are so nice! they gave me discounts and a free drink which was amazing, 10 out of 10 would recommend, definitely coming back again soon :) also thank you for the free drink.
Ever since my mom introduced me to Shelbys. I instantly fell in love with their flavors. And the quality workmanship of their employees is top notch. I give this place a high recommendation to any middle eastern food loving person in this city
tasty food
Good customer service.
Great food.great service
Shelby s Shawarma offers fantastic food with quick service and is open late, making it the perfect spot for a late-night bite. Highly recommend!
Amazing food. Especially for late night cravings.
Very tasty food. Top notch staff.
Best Shawarma and always fresh could eat Shelby s all day
Amazing food!!!
Great costumer service!
Great food!
Great place! Good food!
Always my go to! great food!
Must try amazing and the best service
so tasty
Good service
It is very convenient, the place is perfect, clean and efficient, the food is very delicious! I recommend it
Great service. They were very kind and the food was great ate on Oct 1 and 2 amazing both times
Shelby s Shawarma is hands down one of my favorite spots for shawarma in Toronto! Every time I go, the food is fresh and packed with flavor. Their chicken shawarma wrap is amazing juicy, tender, and perfectly seasoned. They also have cool options like Shawarma Poutine, which is a total game-changer if youre into mixing things up with fries, cheese curds, and delicious shawarma meat. The vibe at Shelby s is super laid-back, and their staff is always friendly. They also get a lot of buzz on TikTok, so you know it s the real deal. Plus, everything is halal, and the portions are huge, so you definitely get your moneys worth. Whether Im grabbing takeout or sitting in for a quick bite with friends, Shelbys always hits the spot.
Good customer service and delicious food.
It s wonderful place to take wraps and best food on Bloor and Runnimade
Best shawarma in town
POS was down but the girl at the counter said she will still make the order and I would pay when it was ready. Waited about 20mins only to be told that I need to pay in cash instead. Did not have cash with me and to take out cash would use up more of my lunch break. Told her to keep the order. Poor service. Would give zero if I could.
The crew served us a fantastic food! Great food and atmosphere highly recommended!
Food was very good i had tired for first time its just amazing
Food was very good. Also they have excellent customer service as well as food is fresh.
Always fresh , fulfilling and tempting food. Best place.
Good food
Food is very good and place was too clean.Staff is to cooperative and friendly.
I visted there for a first time.Place was too clean and good and the food was just amazing.I recommend everyone to visit there.
Food is so awesome and atmosphere is so friendly. They provide services on time.
Visited there atmosphere was too good and food was awesome
Literally the best food I ve tried in Toronto and so inexpensive!
Shawarma was delicious! I like their services
Having an amazing food and excellence guest service by the staff.
Good was great!! As always!!!
I goto this location specifically bcz of the night crew. Amazing service and shawarma Nimish and his partner!
I ordered 4 shawarmas today for 5$ each because it was the shawarma day. I picked up the order and left and turns out when I reached I only got 3. I dont even have my bill because I gave it to them. Im so sorry disappointed with the service.
Great Customer Service, Amazing food Love Shelby s Food
Cashier forgot to add discount for an item on Shawarma day. Added discount for one thing and failed to give an explanation as why it is not applied on the other one. Otherwise, their food is 10/10.
Amazing food
I was hungry as hell, thanx for the fast service. Shawarma was tasty, meat was a little bit stiff but eatable. Its a pity there were no hot drinks.
I try not to write poor reviews, but I had to here. I was very disappointed. I saw all of the tiktok/youtube shorts on this place and so I really wanted to try it. I felt the service a bit slow, but it was the later part of the lunch hour. I have a funny feeling they were either short staff or new people (more below). But I felt how quickly the orders were coming out compared to the amount of orders in seemed slow. This in itself isnt that bad. But thought I would mention it. My issue was I have a tree nut allergy. I went for the Shawarma Tikka Masala and on the menu it doesnt mention any tree nuts or cashews (other food items do mention it). When I ordered I confirmed if it had no nuts and they confirmed it does not. When I got home with the order (it was put in a bag so I didnt see it) and I opened it it was covered in cashews. So I went back. While I do realize I probably should have made them aware I have a nut allergy, they probably would have put it on the order and the person preparing it would have noticed. But I still expect the kitchen staff to still prepare the order correctly compared to the menu. But another reason they could have been new or understaffed is that they also made errors on another customers order before me and had to remake it. The only reason I gave it two stars instead of one is that when I went back with my food, they reimbursed me without much of a fuss. I could have had the food prepared again, but to me that was a major mistake and now I dont trust the food from here being prepared properly. I really wanted to try, love this food and give five stars, but I couldnt. Maybe one day.
Here s a review based on your request: I had a great experience here! The food was delicious, and the service was incredibly fast. A special shoutout to crew member Veerpal Kaur, who was very cooperative and friendly, making the visit even better. Whether you re looking for breakfast, lunch, or dinner, this is definitely the best place to go. Highly recommend!
Amazing shawarma place , perfect hygiene and taste . The staff is really nice.
Vegetarian options: food was very delicious. staff was very friendly. Food
Really love visiting this place, their all menu is amazing especially shawrama burritos,all staff is very friendly.
Very good service and place. Should visit
I tries their shawarma and bowl and they are amazing. Specially the fresh saaj bread which is made right in front of you for the shawarma. The staff is always courteous and polite and super welcoming. Definitely recommend this place .
Excellent taste!
That is the worst place i ever been to first time in my life and i hope last i was scammed here with the order i place my order of 85$ but it didn t print recipt so they assumed im trying to scam them or something very strange behavior i would like to let u know i will move forward with that i even showed them printet recipt from my bank cibc and screen shot of my bank acoount and they didn t care at all very arrogant personel in the store they were laughing at time and calling manager that didn t help at all too please do not come to this place because if they see they dont have recipt They will stole your money, please be aware of a lawsuit, Regards Kwiek
Amazing food, this place is great definitely will come here again!
Best shawarma in town, the food is quite delectable.
Prompt service so far and in line with quality
Nice people! Great food! 10/10
The food is amazing!!! Best shawarma place in Toronto!!
Great ambience. Cashier was super friendly. Reminds me of Dubai! Perfect food. TRy it!! Food : 5/5
Amazing ambience! Try it out guys!
Try their shawarma biryani. Its amazing. Tried this as recommended by the staff. Loved it.
The employees are very friendly .very clean environment and great tasting food
Shelby s is one of my go to spots. As a local high student here in the area. Shelby s is a great, tasty, and pretty affordable spot. If you are looking for something to satisfy your cravings, this is the spot for you.
amazing food and service
Great food
Perfect food
Great Service..
Amazing service and staff!
Amazing service and great, knowledgeable staff. Veerpal was friendly and helpful. Will definitely visit again.
Excellent service by Ganesh, Delicious food and quick service.
I don t know why they are just being racist in terms of making deliveries out. I stood there for over 30 minutes waiting for a delivery and and Indian guy just walked in and showed the number for his delivery and all of them got to work immediately and I was there screaming over and over again for my delivery. Everyone can t be Indian, so stop with the act and just treat everyone fairly and equally. If u behave like that in India, this is Canada it s different here
Very good service!!!
fast service, good and friendly people work there, and very tasty food!!!! I recommend everyone to visit this place!
Great spot, with excellent service.
One of the best shawarma s I have ever had. Their chicken is cooked to perfection. It s not dry like other places.
Ordered a bowl of mixed shawarma more than 3/4 of the bowl was rice. A bit disappointing for $20 a bowl.
Good food
Amazing food great service. Would highly recomend!
It was first and amazing experience in this store. I received very good service. Ill recommend all to visit there.
Good food
Good food
This place has awesome food n service. Whenever i will visit here i wont miss coming back to this place. Must try.! Food : 4/5
Very tasty and fresh!
Best ever shawarma I had and nice service provided the staff. Love the place.
Amazing!!
One of the best I have experienced.
Really an amazing restaurant, the staffs are really kind and helpful. If youre going there then do try their bites box. Highly recommend
What an amazing restaurant. Its perfect.
Excellent service, walk in deal is a steal
Exceptional service and very nice staff they went above and beyond to make us happy Will definitely come again Food
Great shawarma ! Giving a 5 out of 5.
Staff were really polite and greet their customers happily. The food was really delicious. I enjoyed eating the meal. Must recommend to visit and enjoy yummy food. Food : 5/5 |
It seems to be good
Very delishous
Excellent service, the food was quite tasty. Higly recommended!
Amazing food, lovely service , highly recommended
Great bowls and shawarmas! Highly recommend :p Food
My favourite place to have shawarma. The staff is friendly and always help us when we are have some confusion with ordering Food
Portions were small and the employee were not professional talking and joking very slow service
Very good place
I really wanted to love this place, but the chicken shawarma really didnt taste like chicken shawarma. If you want the real deal, felafel world is a much better option. That said, it wasnt bad and it was decent value, but I wont go again.
Wonderful food, wonderful atmosphere, truly legendary shawarma.
Great vibes. Don t forget za bebsi
they went above and beyond fr
Everything is so delicious and the serving is on the highest level
Best surprises included the freshness of the bread, smokiness of the chicken, and minimal ingredients still hitting a home run flavour.
