1602 The Queensway, Toronto, ON M8Z 1V1, Canada
****Restaurant hours may differ from what is listed. Please call for the most up to date hours and for reservations.**** Boston Pizza is Canada's No. 1 casual dining brand serving delicious menu items such as gourmet pizzas and pastas, juicy burgers and our famous BP wings available for delivery or take out. Boston Pizza restaurants feature a sports bar as well as take-out and delivery options, making it a casual dining experience perfect for family, team and group outings of all ages. We have a wide range of options for your dining needs, choose from vegetarian, gluten-free, and kid's options. With over 380 locations, there's a Boston Pizza near you. Gather 'round at Boston Pizza.
We were here for dinner with a group of six & everyone enjoyed their meals. One person with us has severe allergies and our server Kirsten, did an amazing job working with her manager, the kitchen, and the bartender to make sure everything was safe. Really impressed!
Bonnie was our server and she was such a nice person to talk to! Always checking in on us and attentive to our needs :) would come here again as our dinning experience was great
The pizza was very good and the service was excellent. The vibe was mixed and there could have been something more entertaining on the TV's in the bar. Would have given 5 stars if it wasn't so cold. It was freezing inside and too cold for any customers to take off their jackets.
Servers/hostesses practically nowhere to be seen. Took a while to get our order taken (restaurant wasn’t busy), food did come out quick and was delicious, but during the meal server came out only once (after like 2 minutes) to check in but nothing during the rest of the meal. We had to get up to flag them down. Food was great but service was really lacking.
Arrived here at 9pm for a UFC night. Asked for a booth and was denied. Two booths within tv viewing were left empty the entire night. Photo attached was just before Last fight... idk what they were waiting for. The manager stated pur party of 5 wasn't big enough. I dont recommend if you want to watch sports here. Service was so slow...ask about 4 times for one drink.
My two stars goes specifically for the food honestly one of the best food iv had at any Boston pizza hands down delicious however the service was not the best the waiter (Mohit M) had horrible body oder you could smell every time he walked by he also was perspirating horribly. Restaurant seemed to not be busy at all so employees had been huddled around in a group chatting and laughing together which made it a bit uncomfortable for us. Service was very slow as I believe he was the only waiter serving all tables we didn’t see anyone else in the two hours we stayed there. Some fruit flies at the table were a bit annoying as we ate. Will get take out next time but definitely don’t recommend dinning in at all.
Food has been consistently delicious. My family and I love the food and service plus every time we come we try something new. For our last visit we specially enjoyed the warm and friendly service of Vishneet. We came in an hour and half before closing and she served us like we came in at 5 pm. Big thank you to her and the team at BP Queensway keep up the consistency.
My recent visit to this Boston Pizza was a disappointing experience from start to finish. The highlight of my disappointment was the chicken Caesar salad I ordered. The chicken in the salad was so overcooked that it was nearly inedible. It was dry, tough, and lacked any flavor. I couldn't believe that a simple dish like a Caesar salad could be messed up this badly. To make matters worse, when I realized how unsatisfactory the salad was, I had to ask for the manager three times before she finally made an appearance. It shouldn't take that much effort to get the manager's attention, especially in a situation where a customer is clearly dissatisfied with their meal. Hoping to salvage my dining experience, I decided to switch to a pasta dish instead of the salad. However, when the manager named Priya brought the bill, I was shocked to see that she wanted me to pay for both the Caesar salad and the pasta. It was clear that I had not consumed the salad, yet she insisted on charging me for it. Frustrated and feeling like I was being taken advantage of, I ultimately left the restaurant without being compensated for my meal. This experience at Boston Pizza was not only disappointing in terms of the quality of food but also in terms of the customer service and fairness in handling the situation. I won't be returning to Boston Pizza anytime soon, and I wouldn't recommend it to anyone looking for a pleasant dining experience.
The Hungry Carnivore penne with baked cheese So filling with lots of meat Food
This Boston pizza was actually really good. I recommend you to check it out. The service and food were good.
Our server was very attentive and enthusiastic.
Good food, excellent service
Our last visit was a failure in service timing. However, we enjoy the kind staff and good food every time. Things happen.
Eat here a lot. Never really busy or loud so I like it. Parking: Lots of parking Food : 5/5 |
Great restaurant. This place has been our weekly regular. Kristen is an amazing server.
Great food. Friendly server. Thanks Kirsten!
Great food had ribs and wings. Had Mohit as a server was quick and refilled my drinks when he noticed they were low. Communicated very well. Food : 5/5
Attentive staff and the food was good. Parking: Big lot. Non issue Food : 5/5 |
Kirsten was amazing!! 10/10 service and cordiality. Thanks for such a good attention with my and our family today. Great food.
Kirsten was an amazing server. You can tell she cares about the customer experience.
I went here to celebrate my birthday with some friends and family and the staff seems very lost, unprepared and disorganized I don t recommend. I won t go back to this location.
Kid-friendliness: Good kids menu Food
Kush was amazing, perfect service and we were a large group of 15! Best staff experience I ve ever had here
Ok for a quick meal
Great service awesome food
Delicious food and Prutha was very attentive and kind.
Food is Grea T and service is a Lso grea T
Kirsten was our server, she recommended the tour of Italy since we told her we were really hungry - excellent recommendation! Nice staff, clean establishment, great food
Jasmine is a great server and they show any games you request on their tvs. Also a good spot to watch UFC PPVs
I had the worst experience with General Manager, Rashmi at this location. I had ordered a large pizza through doordash for delivery. Ordered was delivered after 30 mins and was entirely wrong. When I called the restaurant, the person put me on hold and said going to talk to the manager for the situation. Spoke to the manager after and she told me they had sent me someone s uber eats order. I asked about my options, she said she can get a new one and get it delivered since my address was not far. When I called back after 40 mins to enquire the status, she said she spoke to doordash and requested I dont go to doordash to report. I told her I would have for the inconvenience (waited 1.5 hrs for my order), get a refund on delivery fees, service fee and tip I paid. Her reply was, Ok, then I ll call my driver to get the pizza back and told my husband that I am being stubborn. She hung up on me and when I tried to call the restaurant back, she kept disconnecting continuously. I am a regular customer and this kind of behaviour from GM is extremely rude. BP, The Queensway - You lost a loyal customer and thanks to your General manager, Rashmi who has earned a bad review for you.
Mohit was fast, efficient while providing excellent service.
Mandeep K is 5 stars
Mandeep was great ! Service was excellent! This place is wonderful for adults and kids!
Food and service was perfect mandeep service superb Vegetarian options: Vegetarian options are very good Food : 5/5 |
Great service, awesome server
I have been to this location many times everything was not great but ok. I went tonight...beginning from our waitress who said it was her fist shift and she was ok. She was polite and kind. However the 2 pastas we ordered were absolutely disgusting!!!! One pasta was full of basil...literally green tomato sauce. Horrible taste. The other pasta was mush and completely dry. It was like eating mashed potatoes with Alfredo sauce and shrimp. ABSOLUTELY DISGUSTING. Then I dont know who he was but he was a total obnoxious and couldnt care less about his customers. He told me they get their sauce from elsewhere. Im italian..my first mistake was going to BOSTON PIZZA FOR PASTA. He tried to tell me the pasta is not pre cooked. Well it was at our table in less than 5 minutes. So lied. about that. All I can say the food is disgusting. The staff tonight was dont care attitude. Last week they screwed up a chicken caesar salad...how do you do that? Anyways, if I could rate them at 0...i would for every department. If you are hungry not the right place to go. MCDONALDS IS 100 TIMES BETTER. Being a customer on many occasions they didnt give a dam. So you know what you guys can do at Boston pizza!!!! I DONTNEED TO SHARE TGIS COMMENT. YOUR SERVICE, AND FOID ARE THE WORST. YOU DONT NEED TO HELP ME BECAUSE I WILLNEVRR BE BACK. TRAIN AND TEACH YOUR STAFF PROPERLY. GET A CHEF THAT KNOWS HOW TO COOK. WORST BOSTON PIZZA EVER!!!!
Our waitress was Claire and she was wonderful. The food was amazing. Definitely recommend!
Hockey team dinner, delivered fast, great seating - well done
Bourbon BBQ chicken was great, great pasta!
Mohit was absolutely exceptional He took care of us and treated us like family Definitely coming back Food : 5/5
You know what you are getting when you go there.
I did a pick up order I told the girl 4 times what I wanted and still when I got there my order was wrong and had to wait for a new pizza .. luckily I caught it before I got home the girl on the reception is new and in training i get that but she has to know how to communicate and if she can t understand people after repeating 4 times she should not be taking orders the only thing that was customer service worthy was the manager who gave me 25% off without me asking to speak to anyone
Server forced me to complete this survey but they brought out a dessert for a friends birthday. Food was delish though!
Claire was checking on the table and checking if everything was fine. Appreciate the hospitality. Ordered the pene rose sauce with shrimp. It was perfectly cooked and taste amazing. Recommend it
Claire was the best staff we had here yet
Food was good but Claire was best
We came at lunch and it took forever to get our lunches. Plus the restaurant was not busy.
Pruthas service was amazing! She was friendly, professional and we will definitely come back to Boston Pizza. Parking: Queensway
We came to your Queensway Location for lunch today with a group of 4. It was a pleasure to have Prutha as our server. She was very friendly, efficient and professional. The food for all of us was very good. Great taste, good portions and fresh ingredients. Compliments also to the chef and host. I would recommend the Chicken Mushroom Fettuccine, Salmon Bowl and Chicken Parmesan and Cesare Salad.
I always like going there. Food is great, specifically the meateor pizza
Amazing place for pizzas and chicken sandwiches. Our server Prutha recommended the Honey Dill Fried Chicken Sandwich with cactus cut potatoes and the vegetarian pizza. Flavors were top notch and service was amazing. Would definitely recommend and will be back again soon to try out more options. If management can see this, make sure Prutha gets recognized for her amazing work! Cheers
Over from Scotland on holiday, food was delish! Staff were lovely and didnt have to wait long for our food. Definitely go back again, Im coeliac and had a glutenwise meal which tasted amazing
Update: Boston Pizza in Etobicoke contacted me and verified the complaint. Manager told me that if we come back, she will personally take care of us, and perhaps offer a free appetizer. Um, no thanks. She tried to justify the charge for the hot sauce by explaining that a regular hot sauce is free (like tabasco), but since they brought us the Buffalo sauce, there was an upcharge (even though we did not ask for the Buffalo sauce). Even more reason not to return. Went to Boston Pizza with the family for a late dinner, around 8 p.m., on Saturday night. The place wasnt busy at all, only a couple of tables were occupied and a few people at the bar. We ordered mains: the pizza trio sampler, buffalo chicken macaroni, the dipper (steak sandwich with fries), and a burger with fries. We also ordered beer for us and soda for the teenagers. Service was incredibly slow. Our mains took forever to arrive. Our server disappeared after providing us with our drinks. He did not come by to refill the sodas, or ask us if we wanted another beer. The person who brought out the macaroni forgot to bring the garlic bread that comes with it. We had to ask for it. We also had to ask for ketchup and hot sauce - twice. Waited another 20 minutes for the bill, while we watched the servers sitting and chatting at another table. They actually charged us $1.79 for a tiny paper cup of hot sauce, without telling us that there would be a charge. Talk about nickel and diming your customers. I would not return based on the poor service and lack of respect for customers. Do better, Boston Pizza!
The worst service I ve had in my entire life, had multiple serves walk past and not even look in our direction. Servers serving every table minus ours, even serving tables right next to and behind ours and not even asking our table if everything is okay. Highly recommend to anyone who likes chasing down service and being billed per order. Overall worst dinning experience of my life.
Mohit is a good guy, smile face with great customer service!
Great service from Mohit M
mohit is excellent good service and friendly
Mohit gave us best service .
Service was fast and nice, from the moment we stepped in until we left. I was served by Mohati, nice service, unfortunately I did not take any picture as we ate it all :P
Always a long wait for pick up orders.
Amazing experience at this location. Our server (Mohit) was super friendly and courteous. The food was cooked great and as expected at a Boston Pizza. Loved the place for its ambience, multiple screens for watching sports while you enjoy pizza. Many choices for pizza, pasta and drinks. Its was really great experience
Good service and good food Thanks Mohit Vegetarian options: Pineapples
Jasmin always make our night out a pleasurable one, Nice conversation, always has a smile, no matter how busy she is .we been coming to this Etobicoke location for years and she s always there to greet us and knows exactly what we like to have for drinks.
Very good and great service
Prutha was awesome. Remembered details about me from months ago. Really friendly and good service.
Had dinner with family at this location and we had a great time. The service and food was perfect. The staff is very caring and polite, especially Mohit. Will definitely come back to this location!
Macaroni and cheese was pretty good. I was disappointed by the pizza - the sauce tastes like perfume. Mediocre place overall
Purtha was so sweet, attentive and made our impromptu date night so fun!
Prutha was so amazing!! Excellent service the whole night and will def come back. Im so full and going home with a smile on my face Vegetarian options: Very accommodating. My wife is a vegetarian Parking: Right in front
Amazing food and fast and friendly service from Prutha. Thank you so much!
We ordered Med size Mediterranean Pizza. The crust was good (better then most of the otber pizza outlets in Toronto) but the taste was okyish. They overused the pizza sauce base due to which the pizza tasted sour. Overall I wont recommended Mediterranean Pizza just because of the sauce overusage.
Hire/schedule more staff during the day and change your kegs. Flat Guinness and $8 bar rail when it was appy hour for $5.. didnt stick around to order food when there was no server to be found then waited even longer at the front to pay. Went to jack astors got food and drinks in the same time we spent at BP!
Juliana was amazing
Juliana was a fantastic server. She was very attentive and had a great sense of humour . Great dining experience tonight!!
Juliana was our server, she was absolutely wonderful. She was very attentive with everything aspect of our visit. She made us feel right at home. Brought our food out hot, asked if we needed anything. She is a true asset to Boston Pizza. Will definitely come back because of her. Great job....keep up the good work.
Prutha was great! Good food and great service
Prutha was fantastic and so friendly and helpful. Had a great lunch here
Amazing as always!
Food was, as usual, good. Service was complicated. Instead of bringing kids meals and drinks, the waitress brought main dishes for adults. Later, she bought kids meals and drinks. I hope next time it will be in order
We came to Boston Pizza to watch the Euro Cup soccer game, having made a reservation for 8 people three days in advance. We specifically mentioned that we were coming to watch the match. When we arrived, they couldnt find our reservation, but since the place was empty, they seated us in the sports bar area. There was music playing, no sports on the screens, and no bartender in sight. We asked the staff to put on the soccer game, which we had specifically requested. Five minutes passed, and nothing happened. We asked again when they brought us menus, but after another five minutes, still nothing. Frustrated, we left and went to Jack Astors down the street, where every TV was showing the game, and the place was busy. Its clear why Boston Pizza was empty nobody wants to go there. Highly disappointed with the lack of service and organization.
I just want to start off by saying that if I could give a 0 star rating, that I would. Unfortunately that s not an option, so I ll settle for 1 star. On Saturday, my friends and I arrived at this location, as earlier in the week we had called and made a reservation for 8 people. We wanted to call prior and ensure that they would be playing the Portugal soccer game. We understood that calling to book it earlier in the week would allow them to make sure that they had the space and would be able to get the game set up prior to guests arriving for the game. When we arrived at the location around 12:00 pm and two of our friends were waiting and were seated close to the bar. They were urged to get something to drink, however they refused because they were waiting for us to get there. They were not only asked one time, but several, even though the serving staff member knew they were waiting for the rest of our group. We spoke to the ladies at the front, who did not have any name tags or provide us their names, and mentioned we had made a reservation. They both looked like deers in headlights and had no idea about any reservation. They both disappeared and we entered the bar area. Because the bar was literally empty (no bartender in sight), there was no other soul sitting in the building, we walked into the bar area and looked at which tables would be best to not inconvenience them. Once we worked out a seating arrangement with one of the ladies, we asked if they could put the game on, as we had earlier in the week asked if they would be playing it. Instead, no sports channels were playing, just loud pop music over the stereo speakers. The girl said she would go figure it out and then returned but to see a couple that had come in shortly after us. Another girl then dropped menu s off after about 5 minutes and we asked again, for a second time if they could put the game on. 5 more minutes pass and she explained that she didn t know how to change the channels and we were pressured to order. She would need the other girl who was taking the order of the other couple to do that. At this point, we were upset. We asked her to give us a few minutes to collect our thoughts. Again, we called to ensure that the game would be on in the sports bar area, and it wasn t. Our reservation was lost, and the two ladies in the front seemed to not want to take our request seriously. In the end we ended up leaving, frustrated that they were not making any effort to put the game on or accommodate us, and went to the local Jack Astors down the street where we were accommodated (and quickly, might I add), were not pressured into ordering right away, and received excellent service unlike our experience at Boston Pizza. I would not even waste your time coming here.
I have been to other Boston pizzas, I didnt like the food here(vegetarian).
Service was good, food is okey, chicken breast was dry, pasta was good. Big portion
Came to this BP with a group of friends to celebrate a birthday and watch UFC 303. Great spot and it wasnt too busy. We got good seats and had an amazing time and our server Megan did an exceptional job and had our birthday cake brought out with a robot.
Mohit gives us the best service. Food is great so is the ambience
Our server, Teri, was great. Even though she was very busy, she was still very attentive to us. The new menu item we tried, 3 pizza bites ( your choice of flavours) was very good and good value for the money. I would suggest you ask for Teri to be your server.
Service was so good the food was great
The Service was amazing. Kid-friendliness: It s a good environment for kids Food : 5/5 |
Amazing food and service Kid-friendliness: Amazing good and service friendly Food : 5/5 |
Mohit, Jasmine, Terri, and Rashmi are awesome!
Excellent service in the bar....Terry is always friendly, welcoming and attentive. Very relaxing and enjoyable.
Great service from Megan & good food!
Good service and good price.
Fantastic food. Claire was an awesome server!! Super fun. She performed well even though my friend was terrible at social interactions. 10/10 service.
Was ok, food was not fantastic but the service was great.
Location is good, food it s ok, and service is amazing, Terry is very polite and always attentive to the customers. Thank you Terry! Amazing service!
Restaurant was nice. The waitress Claire was friendly, helpful and knowledgeable about the food. Pierogi pizza was delicious and filling as well.
My experience at this Boston Pizza was great. Our server Claire was very friendly and offered great suggestions. Looking forward to coming back!
The food and atmosphere were great but the service was even better!!! Our server Juliana was extremely friendly and gave us some great recommendations. Will be returning. Parking: Parking lot is close and convenient with plenty of spots.
We had a lovely time here, Juliana was very helpful, friendly and lot of patience with my kids! Kid-friendliness: Kids menu, hair chair with table
Very good food. Juliana was amazing and patient. Top notch service.
Great service!
Juliana was amazing! Remembered everything. Very attentive despite the restaurant being busy.
Mahid is amazing makes us feel like we are at home. Parking: A lot of spots Kid-friendliness: Staff is friendly and kind to kids
Julia was the best server we had ever! Thank you
Great ambiance service and atmosphere to enjoy sports. Big shout out to Julia. She was amazing.
Hit up Boston for dinner with my daughter. We both love Boston on The Queensway. The servers kind of know us as we come often. Today s sever was Mohid who s very cool and we are very comfortable having serve us, almost as if he s family. Mohid is a great server. He will leave you with a great experience each visit.
Normally I m not the person to leave a review. But, this had to been the worst experience dining in. I was told to wait 5 mins to be seated but instead waited nearly 45 mins. The dishes had visible food stains! The pasta I ordered had no taste!!! The server had nothing but attitude. 0 stars if it were possible. This location is write off!!
Parking: Full parking lot Food
We are served by mohit and it was our pleasure to be assist by him.
Great value for the family!
Mohit was great and food was very good
Food was delicious, nice patio to seat on in summer Prutha was super friendly and attentive Vegetarian options: No meat options Parking: Big parking lot
Mihir is excellent in service. Vegetarian options: Nice Meditarian pizza. Food : 5/5 |
Mohit was fantastic as was the service.
I went with a party of about 50 people without a reservation (oops) but they were super accommodating and their service was exemplary. Our server was Rashmi and she served all of us at once while taking the time to take care of each of our individual requests. The food was served incredibly fast and tasted amazingly indulgent. The portions of the individual pizzas werent too large and the side of fries was way larger than I was expecting, but it meant that I could share with the table. Its a great place if youre looking for somewhere to with a large group, though for the sake of the staff, I would recommend making a reservation :)
With the new owner taking over everything is the worst possible way baaaaad, dirty, smelly, service is not on time, they don t even know how to handle the business, hours waiting to just some one to come and take order and that s it they are gone again , and when finally they brought food there was long black hair every thing was very bad , the servers they don t even know the job , we just paid and went to another restaurant,,so pity for this nice place we had so much good memories, never never going back again .
Thank you Boston Pizza (1602 The Queensway) and thank you Rashmi!!! I held a birthday party for my daughters 13th birthday. We reserved ahead of time for 30 people (and still ended up having a party of a least 40-50 teenagers and adults) and everything went smoothly from beginning to end. I wish to send a very special thank you to our super woman server RASHMI. She took care of the entire party almost single handedly, with superior customer service (and even extra compliments to us that made our day). It was overall an excellent experience, and I would recommend this location to anyone that wants to celebrate any special occasion. Thank you again Boston Pizza!!!
We had a great Birthday dinner party. Our waitress was incredible.
such a horrible place! Zero service. wait tome to get a drink- unreal, ordered salad, came wrong, I did not eat it, they offered 15% discount, for a meal I did not eat , nor wanted to take home?! Lazy service . why only one particular people serving? I mean, no other cultures allowed to work there? NEVER AGAIN! Food
My worst experience ever i waited for 30 min but no one was on reception. I was with my friends and we changed plan and choose some else place . Never want to visit again . Such a poor service
Recently took a group of 40 Grade 8 students to this restaurant and they were excellent. The service was prompt, food was expedited quickly, and the payment setup was easy for our needs. Taking a bunch of teens to a restaurant can prove challenging to keep everyone happy, but the kids enjoyed a good portion size. Who knew pasta dishes came with fries too!! That was a huge win for the kids and the menu is simple enough to satisfy each ones tastes. I would happily bring a group back to this establishment. Thank you!
Restaurant was not that busy. The Service was very good. Food was better than I thought it was going to be. This is one of the better Boston Pizzas.
BP is usually a safe bet. Today not so much. We gathered to celebrate an adult birthday. The waitress got our appetizer order wrong, brought our dinner then disappeared. We sat for 30 min before we went to find somebody. Apparently she had an emergency and had to leave. Stuff happens but there should have been a manager or someone in charge to at least inform us. Little attempt to mollify us, no rebates, not even much of an apology other than that she had to leave. I sympathize with whatever her issue was but she is not the restaurant. They should have been more aware and not assumed we would be okay with the waste of our time, the spoiling of our time together. It s unlikely they were will be back.
I recently visited Boston Pizza and had an absolutely delightful dining experience that I cant wait to share! **Ambiance: 5/5** From the moment I walked in, I was greeted with a warm, friendly atmosphere. The restaurant is spacious and beautifully decorated, with a mix of cozy booths and open seating that caters to both intimate dinners and larger gatherings. The lighting is perfect, striking a balance between bright and inviting, and the ambient music adds a nice touch without being overpowering. **Service: 5/5** The service at Boston Pizza was impeccable. Our server was incredibly attentive, knowledgeable, and friendly. She made excellent recommendations and ensured that our drinks were always topped up. The staff truly made us feel welcome and valued, which significantly enhanced our overall experience. *Beverages and food : 5/5** The beverage menu at Boston Pizza is extensive and caters to all tastes. We tried a couple of their signature cocktails, and they were mixed to perfection. The bar also offers a great selection of beers and wines, ensuring theres something for everyone. **Overall Experience: 5/5** In conclusion, Boston Pizza exceeded my expectations in every way. Whether youre looking for a place to enjoy a casual meal with family, catch up with friends, or celebrate a special occasion, Boston Pizza is the perfect spot. I highly recommend it to anyone seeking great food, excellent service, and a welcoming atmosphere. I will definitely be returning soon!
This location never fails to make us happy. Great service, friendly wait staff, and food is always amazing. Portions are great and prices too. Parking: Tons of parking ! Kid-friendliness: Had our 10 year old celebrate her birthday with her friends at their own table. Had a blast!!! Wheelchair accessibility: Washroom on main floor
Rashmi and Ankit took care of us personally. Great Food, must visit.
We enjoyed a lot . Rashmi is awesome and such a helpful person
I had an outstanding experience here! The food was delicious, with a wide variety of menu options that cater to all tastes. The service was impeccable our server was attentive and friendly. The restaurant was clean and well-maintained. Overall, it exceeded my expectations, and I highly recommend it for anyone looking for great food and excellent service
We had ordered Perogy Pizza, Chicken Sandwich and Shrimp Tacos, everything was freshly served and the portions were pretty good enough. The staff is very friendly and everything was taken care very well.
The food was perfect and the staff was very friendly and took care of us well. Our server was knowledgeable about the menu and provided excellent recommendations on how we could customize our food to meet our requirements. For the service and food, i would definitely visit this place again.
Had an amazing experience. I would definitely recommend trying the Pizza and wings here!!
Friendly staff and well maintained ambience. Food was really good and I loved their sides and sauce. Their Onion Rings and Pasta are my favourite. Will definitely recommend to my friends and family.
Great place to dine with family and friend. Staff is very friendly, food is well served, servers is knowledgeable. Food
I liked the service and food at this branch.
Boston Pizza is a go-to spot for me and my family. They have a wide range of delicious pizzas and pastas that always hit the spot. The atmosphere is lively and welcoming, perfect for a casual night out. The service is top-notch, with staff who are friendly and attentive. Its our favorite place to gather and enjoy a meal together.
Been here many times, food is awesome as always, and ambience is too good. Staff is extremely professional.
Good food, service is great
Always love coming back here. Great staff and great service always. The staff is welcoming and friendly!
Great food. Friendly staff !!
I like a simple red sauce spagehtti..the smokey mountain spagetti with cheese bake is delicious every time
Honestly our server was pretty kind and tried to help us with our concerns. However turns out that you aren t advertising your White Sangria correctly on your Menu, which can be a VERY serious issue for people who have allergies to berries that aren t on the menu. We had to send it back twice. Wasn t a horrible experience, review is due to the lack of clarity and accuracy of the menu. Staff are great. EDIT: If you submit a concern at 9:30 PM at Night, EXPECT to be called at 9:45 PM at night. Also manager promised to call back at a more reasonable time and never followed through on his promised.
Celebrating my Husbands birthday
Service food was good
Just not good. I order make my own pizza and they had neither anchovies nor oregano?!? Not acceptable for a place with pizza in its name, IMHO. The pizza came with very little sauce, so it was super dry. My glass of water came in a real glass which I appreciated but when I asked for more water, rather than top up my glass I was brought a second glass which was fine, but it had a second PLASTIC straw (its 2024 people!). I can get far superior pizza for just a little more money elsewhere. I do not recommend this place at all, ever.
Food was good , friendly staff
i can only give one start not based on food or anything because i didnt even get seated, i came at noon for lunch starving and pregnant only to find NOBODY behind the bar at the hostess stand or anywhere else in the restaurant, there were two tables seated so im like surely there is someone here? after waiting about ten minutes and walking around saying hello, hello i go all the way to the back see a server folding napkins and i say to her hello? and she goes ya ill be right there in a tone which suggested i was the problem? anyways going somewhere else for lunch and wont be back, thanks boston pizza!
The salad was dry. Not enough Caesar sauce+ the croutons are weird. They don t taste good at all. The chicken looks dry. The lettuce is also bitter and not fresh. Try again. Also those fries are weird. The bacon is weird too.
Came with my family and the service and food was amazing. I will be coming back again
Always loved BP!
Customer service is very bad
Good service, perfect Pizza
Mohit is very good person I recommend his service for everyone Food
Mohit is the best .
My boyfriend and l were at the Boston Pizza at the Queensway location. Our waitress Prutha was amazing. She was friendly and very professional. Our dinner was delicious and the portions were huge. We both had a wonderful evening and will come again. We will definitely recommend this location. Thanks for the great service !
Had an amazing dinner,Mohit was great and the overall atmosphere was welcoming. I highly recommend this location for its great service and tasty food.
We are regular customers of this location and food and the services are really awesome. The food taste super fresh. Also the staff is super sweet and polite. Our today s special interaction with one of the staff named mohit made our day by helping us a-lot with food choices and awesomely experience.Must visit location:)
Good service, but overall a pretty expensive menu for the everyday working person.
We had our hockey team here recently. They handled everything with ease! Thank you!
The food was great, I totally recommend the sangria. Its not a very cool place but its okay to go with your family..
We had a Birthday party with a large group yesterday and the staff and service were very good. Thank you so much!
Expensive, outrageously poor food and a bartender who cant make an Old Fashioned... Im Out.
Terry was our server and she was really friendly and helpful! It is my husband s birthday and she also gave us a brownie on the house! 100% recommend for good food and great vibes!
Way overpriced for what you got. They have taken over as the best cardboard tasting pizza crust. Outdoing Pizza Pizza by a mile Food
Pizza was good, service was good, though they ought to fix the tables from wobbling so much is all.
I have been to many Boston Pizza locations across the Ontario, this location was disappointing in terms of food quality and service. The quality of pizza crust was very bad and too much thick compared to other locations.
Great service but the chicken wings were on the small size.
Great spot! awesome staff
I came on family day to celebrate my son s 9th birthday ! When we arrived there was 2 other families of 6 waiting already and from the sounds of it the hadn t seen anyone come by. The place seemed empty. The entire sports bar had 1 table occupied but no one to be seen anywhere . One by one they eventually came and got us we waited 20 mins before we were told we d be seated in 5 minutes. We were considering leaving but waited the 5 minutes. after being seated the waiter was over to take drinks after 5-10 minutes. We already knew what we wanted drinks and food gave our orders and she was off . Drinks were served after some time and food was on table in 20 mins. Not bad timing after we ate which didn t take my family long we were starving and inhaled everything . I did have you younger kids so we asked for a take out box . When she brought the boxes to table we asked for the bill . At this point it was an hour and half that we have been in the building . Again we waited 20 mins for her to bring the bill we were out . After the majority or the time just waiting for someone to come it was a bit ridiculous especially since it was family day you d figure you d have enough staff to run the place . They also have the cat robot servers to so if your lacking humans get them going . People were coming and waiting and leaving as no host came at all to say anything it was ridiculous!
Place is dead makes u think how long the food sits in the freezer... hmmm
I will say we have eaten at BP before in other locations, but I cant say for certain that I have had the pasta before. I ordered the create your own pasta but it was just terrible. I had two or three bites and decided i would just take it home and re-cook it with better sauce. The pasta was cooked right, but bolognese sauce was bland and flavour less.
We ordered coffee to start, but the cup had lipstick marks on both sides of it, and neither one of us wears lipstick. The plates had not been cleaned properly either. (They still had bits of food stuck to them, and we had to ask for new ones and then got a weird look when we did.) The onion soup I do not recommend at all! It was left behind, less two spoonfuls. The ribs were nothing special. It still had the membrane on the back of them, which I scraped off with a fork. (It was pretty easy to remove because it was kind of gooey.) The Cesar salad was ok, though, and the Hearty Jalapeño Popper Dip was very good except for the Cactus Cut Potatoes which were undercooked and not crispy at all. I highly recommend that you eat elsewhere!!
Service was exceptional
Best place good food and staff was amazing love there highly recommend
Love their spaghetti and meatballs
Fabulous in every way! Terri is amazing!! She makes our visits exceptional every time we come in!!
I celebrated my birthday with my family and they surprised me with a delicious dessert as a gift. Muy Bonito
Went in here for my friends birthday. The hostess and the food were excellent!
The food never disappoints. I love there chicken pecan salad and the Boston brute sandwich. The fries portion has gotten a little small tho. Also there sangrias are amazing
Spent $70 on one small pizza and one medium pizza both of sub par quality who would order from here :)
I was excited to try this new pizza that Boston pizza came out with. The Italian Trio squarefooter! Mozzarella cheese with three sauces on top, pizza sauce, Alfredo and basil pesto. Loved it !!! Full of flavour and very tasty.
Terrific waitress, orders were committed by memory.
The normal BP experience. Food is decent but quite expensive. We went in later at night around 1030pm. Service was lackluster. There werent many people eating but the service was very slow.