Pizza Pizza in Toronto

Poor service! They do not serve customers in the order of the lineup.

best staff but worst manager ever... if there was an option for negative star i would give it

Very rude cant spend a minute to take order

Very rude

Delicious pizza and very clean and tidy environment. I once left my wallet there one of there staff walk all the way to my door step to let me know I forget there my wallet it was returned safe to nothing missed.

Incredible customer service today!! Ordered a medium pizza with two toppings and it was super fresh!! And tasted amazing!! Will be definitely coming back!! Thank you!!

Best pizzaa ever in whole cabbage town Especially the wings are best And cashiers are always great and welcoming

Rohat and Sara deal us they are very professional staff members

Sara and tomy is always best

Good...

We got so awesome experience here. Sara made so good pizza with the help of matin under supervision of tommy.

Very Bad service and manager was very rude

I ordered 11:30 pm and I wait for 20 min my order was ready but she don t call me when I asked pizza cook he said your food was ready she talked in a phn using airpod she don t deserve in costumer service she was indian girl garbage service

Unfortunately my delivery driver was in fact late and swearing at me because I asked him why he diddent buzz me when he arrived . Then he tried to tell pizza pizza dispatch that I had not payed for my meal when did and he is on camera. The old middle eastern guy with glasses is the guy who delivered my pizza and claimed I did not pay .

Best pizza by Rohit. Really enjoyed the taste.

Best pizza pizza! I promise you the food here tastes better than the other locations, like completely different. Shoutout to the late night pizza pizza staff that knows our order and always has a pleasant 2am convo with us, you guys rule!! Food

Dodgy delivery driver.

I moved away from Toronto a few years ago due to extreme high cost of living and poor value for wages. Things have gotten worse in Toronto. On a recent visit back I wanted to try one of my childhood staples Pizza Pizza. The peperoni slice I got was absolutely miniscule, I mean tiny. Man I hate this city.

Sunina who works the night shift was very understanding and helpful. My fav pizza pizza location!

Worst

Vegetarian options: Good options Dietary restrictions: Good options Food : 5/5 |

Best service and great pizzas with an awesome and flavorful pizza sauce. Taste is just yummmmmm yummmmmy Vegetarian options: Veggie Garden Pizza

The Girl who take my order she suggests me with every thing. The guy who made my Pizza he make pizza very good as he looks. Overall experience was excellent. Visit again compulsory

Very bad quality Not making properly Food

Best customer service! Well done night shift employees. Cheers!!

The staff is very courteous and professional. Occasionally, there are some good deals available.

I just ordered a medium pizza and firstly it was burnt and secondly , it was so small and thin. My order was for original crust. I called store and got no help.

it s pizza pizza

Pathetic service. Lazy. Unhelpful.

Surprisingly clean and friendly pizza pizza in Cabbagetown. Friendly smiling staff. The pizza was deliciously tasty not burnt on the bottom. The cheese was as my daughter opinion to be thick and fluffy. All in all, one of the best experiences for pizza pizza that Ive ever had. We will definitely be back.

Mr Ali Always makes very delicious pizzaz ,thank you so much.

Whenever we are hungry we go to this location and ask Ali for halal pizza . Thanks to Mr Ali for such a great customer service and providing halal food .

Its a pizzeria. Love them.

Every-time i go here there is a different time for beer that they can sell until. This time i went into store she said we don t sell it after 10 and afterward lady on counter straight up said that you have to buy something to get beer now. I did not know that pizza pizza is into coercive selling. I feel they are just straight up racists.

The quality of pizza is getting very bad, its not like a pizza i know from pizza pizza years ago, the chesses and peperoni doesnt taste good like before. even the garlic sauce taste very bad

Can t rate 0 star unfortunately.. I ordered some chicken 10 pcs wings and fries , the chicken was old! The bread crumbs in it were so hard from being refried so many times the amount of grease inside ! Same for the fries were stiff and so gross in taste , you could taste the oil on them wasn t changed many times .. the guy who delivered demanded I give him tips .. possibly the worst experience , wate of my money !

Im out hurr, posted up G* Its a cold world, waiting for blessings Food

One of the worst pizza pizza outlet is this one, they treat as if the customer is homeless or not paying anything. Management should give warning to employee how to talk to customer first and make them stand in front. big motherfcuker . Never gonna visit this store

Great customer service! Ali was a good host. Fresh pizza. Loved it!

This is my go to place. Ali is a great guy too!

a cook named ali makes pizza so perfect . my friends and i love this store beacuse of him Vegetarian options: love it

Very bad wasted my 18 dollars here Worst service n raw pizza wid raw mushroom server Vegetarian options: Really bad do not cheat people

The worst Pizza Pizza outlet out there. They never give you a decent pizza that you can actually enjoy. Either the dough is stale, or the toppings are missing, or the pizza is under-cooked, or the pizza sauce is missing. Who forgets to put pizza sauce on a pizza when the customer paid extra money for it? The staff is not at all kind and never admit their mistake. They are hard believers of the visit us again slogan because you have to visit them again to get your pizza made correctly.

Its my buddies

I ordered a large 1 topping pizza from their walk-in special and deep fried pickles. when i get home, i find a beard hair on my pizza. This location is absolutely disgusting and i recommend avoiding it.

Quick service as always! Love their vegetarian pizza!

I visited the place at around 12:15 am. on Feb 14. The girls at the counter refused to serve pizza, garlic sticks, etc. I drove for 20 mins since the time shown was 2 am. I asked them what was the closing time to which I was told 12 am. The store had OPEN symbol mentioned at the door and the store hours also said 1 am. Worst customer service. Seems staff are not interested to serve then better close early or hire staff who are actually willing to work. Not expected from pizza pizza

Poor & rude customer service. Will never return.

Everything was great.

This is what you get for ordering at this place. First of all, I received my pizza real late and second of all, its messed up cause they hurried it. I should get my refund.

I waited for almost over an hour for a delivery of a pizza and a small fries! The pizza was pretty tasty as per usual.

So far the best pizza ever

I had a bunch of trouble making my order because of the online system and the terrible outsourced phone ordering service, so I unknowingly had a large order here that I no longer wanted (I got my friend to order it instead). When I showed up at the actual restaurant, Naqeeb was THE BEST. He was very patient and understanding, helped me get my full refund, and gave us extra food for our inconvenience. He s the best. Service at this franchise is great. I wish Pizza Pizza corporate was better, but this restaurant is awesome

Just for your record , May 12 th bought pizza at 11:55 pm .1st pizza burnt n he made another pizza n I Gt home n it s the same s****** .this guy should be in the streets not fit to make pizza

Worse pizza waste of money not cooked properly 0 customer service staff looking phone not customer 0000

Keep as your last option

Made to order panzerotti. Pesto, mushrooms and black olives! At a fast food restaurant. Blows my mind! Other one was tomato based with pepperoni. Maybe more Italian seasoning in sauce but otherwise another excellent panzerotti. We were even allowed to BYOB. Not even a corkage fee. Well be back again. Vegetarian options: As you are allowed to customize your order I had pesto and not tomato base. Also crusts come in gluten free in the form of a cauliflower crust. So many options and not any additional time to have this choice. Dietary restrictions: No nightshades allowed for me so options can be tough for pizza lovers. Not here just dont put any on in your custom order.

The size of the slice is tiny. Literally no chicken on a BBQ chicken slice. Luckily I didnt order a whole pizza from this location. I will never come back and never recommend this location. Food

Way too cold

Unhappy with order because base of pizza is not properly baked i ordered it online jul 16 2023

Worst Pizza ever. I order pizza from skip at this store at around 1 AM on 24th july . Pizza was completely burnt and disgusting in taste. Never this kind of pizza ever. Will always avoid this place.

Its a nice branch, the only problem was that the toilet was out of service.

Vegetarian options: Not much Kid-friendliness: No Wheelchair accessibility: Yes

On Friday at 00:55, I brought my Large 3 topping Pizza back to this place because the crust was burned. The lady who was at the front end took back my order and told me that they were sorry for the inconvenience caused. Soon after I believe it was the supervisor at the place that brought the pizza back to the front and placed it in their display at the front and as soon as a new customer walked into the store, the guy tried reselling the burned pizza to a customer who didnt know about this for 10 dollars. I asked the girl who was at the front end, that is this ethical and she just responded to me and said I understand sir but the guy is the one in charge and she could not do otherwise. I didnt want to bother that girl so I just went and sat down again and was waiting for my order to be done and the second time again the crust for like 2 pizza lice were perfect and for the other lice it wasnt even made proper, this time around I just ask the supervisor is this how a pizza was made and like those jerks who doesnt own up to their mistake he was trying to bring up justifications. I just asked for the money back and tried to confront how he tried to scam me. Anyways people like these are the ones that shouldnt be put in charge at a food place.

Bad customer service, order through uber eats, requested ice tea instead of coke! But ended up with coke. No napkins or paper plates as requested. Pizza was cold and didnt taste good .

While I ordered the medium with garlic sauce, she told me that she had no garlic sauce but the garlic sauce was hidden in the fridge. Its shameful of this place. Never thought again from this place.

For being the first Pizza pizza location ever! Very,very sad. Pizza pizza used to be so good, now not so much.

Im waiting my pizza more then 1 hours but 3 minutes way frome my hause and I find hair In my pizza a pay 40$ about nothing because I cant eat

Ordered a Panzorotto with hot peppers, jalapenos, and pineapple. It was not cooked properly. Completely under cooked on one side. Not even light brown. Very few toppings inside. It was seriously disgusting. This place used to be amazing. But I think the owner changed and then the food went downhill. Ill be taking my business to Dominos from now on. The Broadview location makes better Panzerottos. The owner needs to start running the Wellesley location better. There have been too many complaints. Most people in my building wont go back here again.

The iconic and original store 1 just went for the nostalgia

To be honest I m

3 topping pizza was fresh and great. Took a little but of time, but worth the wait. Vegetarian options: You can choose from a variety of veg toppings as well.

The Pizza and customer service are really very good, the atmosphere is pleasant, however the establishments should be larger.

Can t rate them 0, that s why got 1 star. Payed for pan-crust pizza and in-return got half-burnt old regular-crust pizza which was cancelled by previous customer as what I heard when employees were talking with each other when I was leaving the store. I trusted pizza pizza and didn t open the box but When I got home and opened the box, the pizza made me very disappointed. we pay our hard working money to eat good, but people s act like this is not acceptable at all. I didn t payed to eat someone else s old pizza. Shame!! pizza pizza!

Their pickup service is fast if you place the order online. Quality of the food is great (for fast food pizza options) and their pick up specials are fairly priced. Indoor atmosphere isn t very appealing for dining in.

Staff is kind, the place is clean. Not like the one at Wellesley and Church...

It was very pleasent.. The customer service of Sara was excellent... Making feel client like home.. Thank you

Best Experience :-) I am new to the country and exploring the best food around. Today I tried their Veg Pizza, Sandwich, and Onion Rings. Everything was just awesome. From the moment I placed my order, the customer service was exceptional. They took the time to answer my questions and provided helpful recommendations. If you want awesome pizza and fantastic service, this is the place. They have raised the standards for both taste and service. I wholeheartedly recommend them and look forward to trying their different pizza and other stuff.

I thoroughly enjoyed my dining experience at Pizza Pizza. The pizza was delicious, with a perfect blend of flavors and a crust that was just right. The service was prompt and the staff were friendly, creating a welcoming atmosphere. The restaurant was clean, contributing to an overall positive and enjoyable visit. I would highly recommend Pizza Pizza for a tasty and satisfying meal.

My visit to Pizza Pizza exceeded expectations. The pizza was a delightful symphony of flavors, and the crust had a fantastic balance of crispiness and chewiness. The attentive service and friendly staff enhanced the dining experience, making it both enjoyable and memorable. The clean and inviting ambiance further added to the positive atmosphere. Pizza Pizza is undoubtedly a top choice for those seeking a delicious pizza outing with excellent service.

This was the best pizza I ve ever had. The atmosphere was so warm and the staff was so frank with the customers. Worth giving a try more then once. Definitely coming back soon. Food : 5/5 |

I went for a dinner and the pizza was very tasty and nice. The staff and service was also very good.

Had a fantastic experience at Pizza Pizza 297 Wellesley! Delicious pizza with a perfect crust, perfectly cooked and crisped wings and delicious brownies made my day. Features; friendly staff, and a clean, welcoming environment. Highly recommend!

Best food and service.

Had an amazing time celebrating with friends at Pizza Pizza! The service was top-notch, and the pizza was absolutely delicious. Thanks for making our time memorable!

Sara has the most amazing customer service skills great With customer lovely approach friendly extremely amazing

Ordered a pizza for delivery and received it with a glass shard in the pizza which my brother almost ate, been 2 days and still haven t been contacted and reimbursed for this

Terrible, they refused to honor my walk in special, because the machine wouldnt scan it. Had to call head office to sort it out. No accountability, or customer service.

good pizza, recommend!

Nice

I ordered chicken and green olives and they only gave me chicken no olives!

Staff is good but dont ever order Plant based burger its not made properly you will 10$ foe burger itself

Fast service, never had an issue.

Not much taste ,stingy on toppings, fries and onion rings overcooked, chinken wings were not fully cooked wont be back ,no complaints on staff.

I picked up a regular Pepproni pizza which was well baked and cheesy. The staff was quite nice and did not have to wait much. The location is small but have some seats to dine in as well . It is in downtown at a very accessible and convenient location which also makes it easy to reach . I liked this location.

One star was gained for the friendly service at this location, but that s the only saving grace. Pizza Pizza was never ever the best slice, but it was affordable with decent portions. But now, the slice has shrinkflated to the point it s almost smaller than my hand. Is Pizza Pizza expecting to compete with the growing amount of pizza options downtown, with a worse product and higher price?

The customer service was great and pizza perfect to my liking.

Has washroom

Best service costumer, fast and always fresh.

Arrived to an owner/manager loudly berating an employee. Advised staff I was picking up, but I was early. After 20 minutes, I asked again about my order only to find it had been sitting behind the counter for 10+ minutes getting cold. Awesome.

Friendly and prompt service. Good pizza and other food choices.

Good location and open late:)

Quick service and good quality pizza

Pizza tasted horrible, was way over cooked, you could take the crust and whip it against the wall and and it would crumble. They missed items apart of my order and the best they could do is give me 5$ credit for an order that cost me $30. I don t think so. I will no longer be eating pizza pizza, which honestly is fine because Dominos is way better.

Pizza Pizza policy says if the order is not delivered within 50 minutes, its on them. My order was late and of course, it was not on them. The driver didnt agree to rules, left fumming and cursing me, taking my pizzas back with him. Quite disappointing and very unacceptable.

The staff are so rude They lock the bathrooms hours before they close so you cant even wash your hands before you eat and thats just wrong.. Not efficient

Low cost but they sell beer seeking physical id proof which is not good.

We ordered pizza at closing time and very bad quality pizza received with no pizza sauce in pizza green paper not cooked,not properly put toppings .

Great place, always clean although its near one of the sketchiest places in downtown. The staff are friendly and theyre making good food. They also have halal pizza which is really good.

They sell beer

I went in today to grab a pepperoni slice and a chicken sandwich I was feeling extra hungry also got a nestea it goes down great after the spicy sandwich. Food was fresh and delicious and the customer service was excellent. I will definitely be coming back!

I ordered at like 12am and they literally delivered my pizza in like 10 minutes. I was so impressed.

We got a hair in our food and they sent me a new pizza... Who has appetite after find a hair on the dough?! Then when I returned the pizza they said there is nothing else they can do. I WIL NEVER! eat a pizza pizza again

As someone who has worked in cs field I am so disappointed with the customer service here. As a matter of fact I have no complaints against any workers except for one! I was over at the store around 12 am in regards to a complaint against the noise that is coming out of a machine right next to our house (which is very unusual as it s creating vibrations to the building walls) I went there to ask the worker if there was any solutions to that as we fear it might be dangerous for the tenants!! I spoke to a girl who works part time and I was absolutely calm and while I was trying explain our concerns etc , until one of the guy employee came towards me, being absolutely rude for no particular reason. We weren t demanding her or any of them to do something about that situation, we were trying to see if there was any possibility of turning that sound or whatever machine off, but the fact that he came in interrupting being so rude was absolutely uncalled for! I asked him why he had to be so rude and he kept arguing and being rude. It was uncalled for and overall left a bad taste in my mouth! Absolutely awful! P.S please don t provide a generic reply as I said earlier, I work in the similar field and already know the reply I d be getting! I would rather have you check out the vibration issue and the safety than a reply that would ask me to email (no offence) thanks!

bleh, theres no proper greet or a thanks. the service is awful dude. get em property trained for gs. moreover the slices are not aligned i have to cut them on my own.

Worst pizza ever

I vist the store arond 10 pm on friday....the cassier on the phone and very rude with me...finally cook bring the pizza...pizza taste good....but poor service.. Kid-friendliness: Front seaver

I usually order dominoes, but this pizza came really quick!

Always quick and delivery drivers are great.

My pizza was late and cold. Not the driver fault but the weather....Still surprised I was charged for it....

They made a very good pizza for us I was surprised for the quality of the pizza and taste

One of the best pizza pizza locations Ive had, and Ive had plenty of bad ones lol

Tried to sell me a premade panzarotti that was barely above room temp. Then lied to me about its freshness. I wont go again.

Favorite spot for a quick bite

The wings I got was burnt but other than it was ok.

Pizza was not tasty and not fresh. Totally money waste.

Fast, one employee always looks like shes about to fall asleep

Went there with family. Ordered 2 half moon cheese breads but they gave us 2 half thick crust cheese pizzas which were so hard that it was difficult to gulp. We feel cheated.

Fresh pizza

Ordered delivery directly from the website, food was tasty and came on time. The delivery man lied to me and told me the total bill was $25, while it was actually $24, I handed him a 50 and asked him to give 25 back, he responded saying wow youre not leaving anything for me?!

Terrible pizza,

We ordered pizzas and it was contactless delivery but our delivery guy was standing in front of our door after knocking. He was waiting for us to tip him and we didn t want to because he was supposed leave the pizza outside the door. He was really rude. He left and threw the receipt in anger outside the door. I wish I could give negative ratings. Worst experience ever.

Clean environment, great food, great service!

good enough.

Its ok but ingredients are industrial.

I just got to know from Wikipedia that this was the first store of Pizza Pizza, opened in 1967.

Great place and a nice food. Very good staffs

The first and best location of pizza pizza. Although same space, its neat and tidy. The food and service is quick and awesome.

Not a fan of Pizza Pizza the one near my house is usually too doughy and chinches on the toppings but this place makes a good pizza. Perfect crust to topping ratio. Delicious

Ordered by phone this evening as the mobile app was not working (they have a promo of free delivery if you order online, conveniently timed that mobile app not to work huh?) Anyway, received a call from customer service saying that I need to come down and meet the delivery guy at the front door of the building. Came down, no delivery guy. Waited for a minute and no one showed up. Called customer service and was placed on hold for 13 mins. The delivery guy called and asked where I was and told him waiting for him at the front door, he hung up. Saw him walking from the building beside me and he apologized that he was at the wrong building. I looked at the receipt and it was the correct address. Im not sure if he was expecting me to walk up to him at the other building where he parked but all this is happening in the freezing cold, as I was wearing jams and shirt. I paid and tipped him still, the moment he had the tip on his hands, he started saying why I was rude. I was not rude, the fact that he made me wait for more than 15 minutes in the cold, I think I already passed being rude, I was upset and angry at the same time. Customer service picked up finally and I told him what happened, he apologize and said that he is going to call the manager to speak to delivery guy. And I said, thats it? He said that yeah, pizza pizza already apologized to you, do you expect a credit? I was offended and hung up on this customer service rep. No I dont need a credit or coupons, your apology is worthless because youre not the one who was inconvenienced, I need to hear back from the manager. Zerooooo customer service. If I can give a half star, I think its well deserved.