Pizza Pizza in Toronto

rude manager/employee what a rude time behaviour never coming back to pizza pizza again ruin my mood my day stupid. hey pizza pizza teach these guys some manners.they needed.

Hey why the hell does pizza pizza offer a free pizza if the delivery driver is late and the delivery driver threw a hissy fit and left with my pizza. Fat L pizza pizza

I have problems with every order I order. An employee who has poor English takes an order, forgets about it, and on top of that, makes you wait for 2.5 hours and then says he forgot. I have this problem all the time in every branch.

Great place and great service and food always warm and cocked we ll definitely be buying me pizza from this branch

Good service and testy food

Good food and good service

Beautiful restaurant, nice atmosphere, great customer service, savoury food

Very bad staff hire some stupid staff don t know how to talk in English also don t know how to make pizza i go in the night to get something to eat around 12:30 am and the store close timing is 2 am these guys refuse to serve me because we are closing soon please don t go to this store and don t waste your money there no option of zero star i recommend everyone this is worst store of whole Toronto

Great customer service from omran and the other employees too recommend this location.;)

I recently visited Pizza Pizza in Thorncliffe and was deeply disappointed with both the customer service and the quality of the food. The service was particularly frustrating: the staff seemed disinterested and unhelpful, and my order was delayed with no clear explanation. When the pizza finally arrived, it was undercooked and lacked flavor. The crust was soggy, the toppings were sparse, and the cheese was unevenly melted. Overall, the experience was subpar, and I left feeling that the restaurant had not lived up to its reputation. I wont be returning or recommending this location to others.

slow guys

The worst service ever

Its funny that they dont have a number that you can call, all you can call is the call centre lol, like cant we call a branch? like what?? worst experience ever. Never ordering again.

very rude customer service . i ordered for pickup 1.55 am and guy called me back told me he is not making my order bcz they are closed even though i was already out from my home to pickup my order . he didn t listen me at all and talk to me like i am begging for food . Never coming back in this location . i would definitely gonna complain to pizza pizza head office to take action about it . pizza pizza is big franchise please don t ruin their name . if you can t make order of customer please let your boss hire new people who can work for them. stinky guy

I recently ordered a pizza from here and was unfortunately disappointed with the quality. The pizza arrived cold, which significantly impacted the overall taste and enjoyment. Additionally, the toppings on the pizza werent as expected based on the description.

great group guys working here fast and fresh always

i ordered just a one medium cheese pizza and it wasn t that busy but i waited for like 30 min just a medium cheese pizza

New owner. Worst service ever.

Terrible service. No basic manners how to talk to customers. We have ordered pizza from other pizza pizza stores but never experienced such a terrible service. The panner was stale and bitter, when complained they were rude on us.

Recommend not to visit the shop ever disgusting customer service specially Imran with his attitude not trying to help . Had issue with the taste of pizza , requested to rectify and he was not ready to do and after a long argument finally the main guy told he would remake it . After this also this guy Imran didn t give the newly made pizza in a box . Never visiting this shop again

I have tried a lot of pizza places in town, but Pizza Pizza stands out by a mile. Their unique sauce and blend of cheeses make their pizzas unforgettable. Plus, their delivery is always on point - fast and hot. Halal-friendly food options. They have definitely earned a loyal customer in me!

Great service! Fahim was a helpful staff.

Good services

Just few min go I pickup my order it was totally wrong called the customer service spoke with Suman again worst service come to the store spoke with the gentleman told me there is nothing wrong with this . I place order Exlrg halal chicken n half halal ground beef. Instead I got pepperoni which I don t eat. Ask for supervision told he is in his 30 min break . I m on the phone with head office for 52 minutes now . This is customer service. Never ever I will step in this store or any pizz pizza stores anymore.

We ordered one large pizza and it was too oily and the were burned too never ordering it again from pizza pizza .

Hello I was a customer at pizza pizza. So when I came they were extremely rude to me and they threaten me and told me to get out of the restaurant and then they said we can t bring drinks from other places and when I asked him to use the washroom hided the key from me and I got a tissue and he yelled at me and said to return it and yelled at me my heart broke into 1000 pieces when he was mean they need to get new workers and be nicer to me and we found hair in the pizza and it wasn t cooked they didn t wear gloves and itched there hair they need to get some new employee

Amazing service and very friendly people. The pizza tastes better than other locations, not sure why.

Ordered for the Super Bowl and they made it all spectacular. The halal wings and the pizza were top tier, definitely the best pizza pizza in Toronto!

The 6.88 pepporini and cheese pizza is worth it. Myself AMD my pouch often enjoy it.

Friendly staff, they have the best jalapeno poppers out there. Always made fresh to order.

I was very sad after eating six cheese panzerotti here. I didn t get what I paid for! It was not six cheese it was just regular mozzarella cheese panzerotti ! Sorry, I am not going here again!

Hands down the busiest Pizza Pizza location I ve ever been to. But the service was amazing - lovely and sweet lady. Hustling all day. The ready slices looked a little stale but the cheese pizza was fresh!

Not what was expected

Good place to easy affordable and yummy pizza. Fully customise.

Excellent

Excellent

Mohammad Alauddin is A Smart, Professional And Jolly Person. Always Smiling And Providing the Best Customer Experience. Anna is Such Sweet And Cute Lady. It Is One Of the Best Place To Work!!

I have been to this location many time in past but never had a bad experience like today. I ordered an XL pizza which for me look like a regular large size nothing close to an XL, also it was burnt, not properly cut and was a complete disaster

Love the pizza and poutine

excellent

Vegetarian options: Great pizza veggies Wheelchair accessibility: Easy access Food : 5/5 |

Ordered XL pizza yesterday and the taste was really good however, the pizza dough was thicker from one end and thiner from other. The thickness of one end had so much toppings and the other side didnt have much. We had 2 slices each and didnt feel like eating no more coz the dough was so thick. I gave 3 stars because i had ordered couple of times before there were no issues. Disappointed with Pizza dough!! Also ordered extra sauce on the base but it was dry.

Ive been a regular in this spot for a while but today was nothing short of horrible. Me and my partner both got food poisoning. Avoid at all costs!

Great customer service. Fast service always

One of the worst location we order pizza for pick up. We went to get our pizza as soon as we got home we got a phone call from this location in the head office telling us we didn t pay for a pizza and we had One so I went back the cashier stole the money didn t put on the cash and try to blame us

Only a small table with two chairs is not enough space to set with your family ,wash room out of order. Large extra pizza should be with 6 pack kichep its mentioned in receipt Food

Tried the halal pepperoni pizza and it was amazing. Well cooked and delicious dips!

I ordered my pizza and they ended up burning o It plus everyone seemed scattered..they were polite though. Will not come here again Food

I ordered pizza with creamy garlic drizzle from Uber. YOU GUYS NEVER SEE THIS! I dont know whyy. Pathetic service. Total mood killer.

Its a great place to buy pizza, there are very nice people, and its close to food basics if you want to buy groceries.

have been to this location many time in past but never had a bad experience like today. The service is very bad

Horrible customer service. Two stars are just for the pizza.

Did the walk-in special and was told it would be 20 minutes. A pizza appeared and was put on top of the oven. 10 minutes later, they say its our pizza. Therefore instead of a nice hot pizza, it had cooled down.

Good food, Good people. And then got halal options just gotta do a walk in.

Great location, modern interior and food quality is always consistent

Great experience spent here, would say this is the best pizza pizza in the city. Customer service is exceptional and the food is provided in a timely manner and was served as asked. I recommend everyone to come to this store !

One of the best Pizza Pizza in the city. Great service and the food was amazing. There were many Halal options if you are Muslim. Food was provided in a timely manner, no delays. Would recommend everyone to try this Pizza Pizza out

I will not eat at this Pizza Pizza again Poor customer service. I ordered a slice of pizza and orange juice. It cost $7. I received the pizza but the orange juice I had to chase them down for it. For this reason Im not going back to these pizza place .

Dirty restaurant and the guy at the counter was so rude no professional behaviour what so ever higher dissatisfied with the customer service would not recommend

Just ordered a half and half pizza with half bacon onion and the other half cheese, and I have to say, it was a letdown. The problem? Only three slices actually had the toppings I asked for. The rest? Just plain ol cheese. And guess what? This wasnt a one-time accident. They did the same thing with my other pizza order too. I mean, seriously, is it too much to ask for a pizza joint to get a simple order right? Come on, guys! Consistency is key here. If you cant get the toppings right, whats the point? I hope they take this feedback seriously and do something about it. Its frustrating when youre craving a specific flavor combination and you end up with a pizza thats all cheese. Next time, Ill think twice before ordering from this place again. If they cant get a basic half and half pizza right, who knows what other mistakes they might make?

Went to get a pizza it was burn i said i dont want . I wanted to see what they doing guy took empty pizza box to block me And even swear at me . I will not go there the customer service is really bad .. its an area with lots of new commers so they think its ok to treat you in anyway. Being in Canada for over 25 years i know my right .before a walk in used to be $5 now its 9 and size remains same - dipping sauce was was .75 now its $1.30

This Pizza Pizza outlet is decent. The pizza is average, delivery is usually on time, but the service can be hit or miss. Its an okay option for a quick and affordable bite.

WORST PIZZA IN TOWN Cashiers here are absolutely rude, impatient and intimidating Cashier Imran - told us to fuck off when we asked politely if our pick up order is ready.

Couldnt find the wow factor in taste.

The pizzas are great,soft and quickly made within 10-15 minutes..Kids love to go every week and are a fan of their lightly done cheeze pizza

Pizza was amazing! Great customer service as well. Staff was very friendly.

Excellent service here and great staff as well! I would definitely recommend anyone to come here as it is one of the best pizza pizza stores in town. They have lots of options for topping including halal meat. Their side orders taste amazing as well and you cannot go wrong with their garlic dipping sauce!

Good pizza Staff is good and supportive Good service I will recommend all to eat here...

tasted great but it was not cut in equal portion rather small strip and big pcs altogether than toppings were qay more on one side and a bit or other half

The number 1 Pizza Pizza in the GTA! The staff were all very friendly. My order was ready within a very timely manner. The pizza and wings were cooked perfectly and were absolutely delicious, my family loved it. Definitely my go to pizza spot now, especially with all the choices they have.

Amazing taste, friendly staff and clean and hygienic environment, highly recommended for great tasting pizza. Vegetarian options: Cottage cheese pizza or only pizza with veggies no meat can be customized. Kid-friendliness: A decent space and has plenty of room for a kid to wait as well.

It was relly good .

We order quite often, I played my order at 8:22pm and did not receive my pizza until 9:11pm. Refused to give me the pizza for free. He stated since he CALLED me at at 9:02 he was safe. Even though I had to go downstairs and wait OUTSIDE for him to arrive. The culture of honestly has disappeared

Met the Manager of this Pizza Pizza yesterday named Fernando. Was very impressed with his customer service and attention to detail. He was friendly, professional and made sure I was content with my order before I left. A job well done!!!!

The best pizza and very professional workers

Good place, good food but the attention is due

dont order pizza through Door dash from this location.. bad delivery by Door dash..

Parking: Very friendly staff Food

Great place for late night snacks

Customer service is extremely poor!! I walked in and ordered a x-large pizza and paid for it and told the cashier that I m having it here and I m seated within eye sight with my son and my elderly mother. Time passes and I go to the cashier and ask if my pizza is ready? He then walk over to the oven where my pizza is in the box on top of the oven just getting cold!! So I question him as to why he didn t call me when it was ready to which he replied well how am I supposed to know that you re sitting there ?? It s your job for crying out loud. Just Terrible terrible customer service and instead of apologizing and acknowledging that he she do better this cashier is giving me attitude and trying to argue with his broken English! What a disaster

not only did I wait a long time for a simple order of chicken wings and onion rings they let it sit on the stove after it was ready for 20mins. oh but it gets better. I got food poisoning. from the chicken being undercooked. I threw up all night. do yourself a favour. avoid this one. report made. told them to keep the store credit.

Normally I wouldnt make this comment. But the employee here was very disrespectful to my girlfriend. This is a business. Even if we are not a customer, this disrespect cannot be shown to a woman.

Vegetarian options: Jalapeño poppers Food

Suoer supet and econimuca

Disrespectful staff, delivery drivers, and terrible customer service. The pizza is always poorly cut and arrives cold as well.

I have visited this place several times, the service is great and staff friendly, but for the life of me...my pizza is always raw!! The toppings are the same, what is going on here? Last night (Jan 27) visited and wasnt able to eat my pizza till next morning. I had to re bake it. Not fun!

Visited this location for the first time. Bought a side of fries. They were hollow, and hard (not crispy). Not recommended.

Order from another company dont ever waste your time calling here or trying to be redirected to customer service both are horrible!!!!!!

Taste is moderate nothing exciting neither too bad, but be careful when you are trying to buy food. The guy at the counter will try to sell its old pizza by giving you less price its like veggies on wafer. Be sure what you want, if not then by the time you buy you will realize he had made a bill of 25 to 30 bucks while you just came to buy a pizza worth 15 bucks. I didnt liked that he forces you to buy things you are not sure of, not saying had a bad experience but it wasnt nice to see someone trying to make you pay more unknowingly.

Excellent

excelent pizza

Customer service are very bad . I dont like anymore this location pizza pizza. I have a always problem from this location.

Excellent

vv good pizza! and v friendly staffs :) luv going there <3

Great pizza and staff! Very friendly and welcoming! A nice place to spend time with friends overall!!

I LOVE THE HERE AND GREAT PLACE TO EAT AND ENJOY W/ YOUR FRIENDS!!! 5 STAR REVIEW

Very nice pizza, and enough space inside to enjoy it.

Excellent pizza.

Order placed at 11:12pm arrived 2:00am, I live 5 minutes away from the location. 100% inept, incompetent and rude customer service reps, placing you on endless holds to verify god knows what because they never came back. food came cold, wrong toppings, and wrong drinks. I ve never experienced such a poor customer experience, and will absolutely never be ordering pizzapizza again. I wish this was the first time but it isn t. PizzaPizza higher ups, get your house in order, your so called customer service team is a joke, and in desperate need of training on service standards.

Excellent

Greatly cooked, never mushy or doey Perfectly cooked toasty brown The topics are generous and lots of cheese. This location makes the best pizza in town even better then the competition like Pizza N V and every other place I tried. I know, I m a Pizza Luver!

Amazing service everything I come with Alauddim. He is friendly, welcoming and works very fast!

The service are not respecting the customers.

Good service

Great Pizza Pizza location. Pizza always comes out solid and very consistent, which is something I look for with my food. You know youre getting a good slice of pizza here everytime. Ontop of that the service is on point, great people, great pizza. Highly recommend.

Pizzza is great we all know but the customer service was also superb.

Very nice place. Very homely and the hospitality overflows because of the bubbly and interactive staff. I recommend coming over to the Pizzeria of you want some quality service and equally great food.

The pizza was perfect, lots of toppings! .PerfectO! Next time more toppings please.

Generous portions and al the variety of crusts including diary free cheeses and halal

Excellent pizza and wonderful service

Great pizza

So apparently there s a misunderstanding. You guys flagging this postal code M3C 1C2 as a Dangerous area?! After 6:30pm no pizza!? Well this most be a great project to divide Canadians!!

Alhamdulillah.. very much appreciated by the service and tasty

The men staff should have respect for their customers, especially if they are women. If these men went to another restaurant and they didnt like the food I am sure they would complain. A woman complains and she gets laughed at. Have respect, I am sure Pizza Pizza wont go out of business for refunding a box of fries.

The cashier gave me the wrong dipping sauce and I had opened it. Took it back to switch it at the counter and they gave me a hard time late at 12am. They were unable to do my usual order that I always get.

Worst experience ever. Awful pizza all the instructions were messed up and had to wait for almost 2 hours as they cancel the pizza with even informing and we had to reorder. And as a compensation they offered $2 refund. Worst experience ever

Worst pizza store with awful customer service experience and no fix at all.

Worst pizza pizza experience ever. No instructions follow and worst customer service ever

Worst experience ever with pizza pizza. Really should stop ordering from pizza pizza we have so many better pizza out there offer better pizza and better customer satisfaction.

The place is located in a complex with ample of parking space. The ambience inside is feel good factor. I have always visited the place after 10:30pm and the place was always empty and the service was pretty quick too. Food

I had a Great service experience on this area Thanks a lot Alauddin for a good job keep it up

Excellent pizza. Excellent service.

Excellent.

Love the pizza, hate the service. Surely one of the tastiest and cost effective pizzas I have eaten but its sad to say that the attendant Imran who serves the closing shift is extremely rude and disrespectful towards the customers. His obnoxious and extremely cocky behavior should have gotten him sacked long back, had a bad incident twice with him and saw him creating an unnecessary scene with other customers as well. Management should surly look into this !

Tonight, a delivery guy from here failed to follow safety protocols in an elevator. Did not wear a mask, got in an elevator that was at max capacity, and also skipped the line of actually civilized people waiting for the elevator cause he was late. If you want to get food from a place that fails to comply with health and safety standards, look no further, this is it!