Pizzaiolo in Toronto

Popped in to feed the kids, was spot on

Made the pizza the way i enjoy it the most. Thank you PIZZAIOLO AT 4700 DUFFERIN ST.

Great Pizza. I always do take out.

Horrible customer service and very unorganized. The last two times I ve gone in for a pick up it s taken around 40 minutes and this time they messed up the order plus over charged. Can t do 1 star tho, because the pizza is tasty. Done with this location!

Got 3 slice from them and they were the perfect size!!! Filled me up to the brim haha the staff is extremely helpful as well. Would definitely recommend this location

Extremely Tasty

The food was absolutely fantastic, however getting it was a challenge. The people there didnt really understand that I wanted 2 slices of the pizza I was pointing at, so I said the name, and they gave me the wrong pizza because the signs were mixed around. Also, they didnt seem to understand the fact that we did not order 3 types of pizza, but we actually changed our order because they grabbed the wrong pizza. It also looks like Im not the only one who thinks this, because multiple other people came in and had similar issues of the staff not understanding what we want. The atmosphere was fine, just a little boring.

I think it s time my family and I just give up on this location. We so badly want to be able to order from here as Pizzaiolo is our favourite pizza chain and this is the closest one to our home, but without fail it seems every time our order is incorrect. Last 3 times, twice a paid for topping has been missing and once we showed up and they just forgot to make our order. My husband had to wait around another 20 mins when it was supposed to be ready. Unfortunately I think it s time we just give up altogether.

This pizza is the bomb! Always delivered quickly and piping hot by a smiley driver! Love the menu options. Highly recommend!

Local and love it.Reasonable.

The God Father slice is a must try.

Worth everydollars here I ll come back for sure

One of the better Pizza chain restaurants in the GTA

I was weary of ordering from this location because of the reviews, but I ve ordered from here now 5+ times and all of my pizzas have been good, along with 3 different times coming in for a slice. Today during a big winter storm our delivery was quick, and the driver closed the door on my husband so he would keep warm while processing his debit purchase. Everyone has been very friendly both in person and on the phone. Definitely recommend!! Vegetarian options: Great vegetarian and vegan options

Quality has gone downhill and they always get part of the order wrong

Raj has the worst customer service skills. He is rude and gave me the pizza cold. I took a bite of the slice I told him if he reheat or give me another slice and he refused never going back there again. He used a meat cutter to cut a vegetarian slice. And I am a vegetarian. Don t trust this place

Driver delivered my pizza to the wrong house then tried to make us to take it. No way I was going to accept that pizza - who knows where it s been?! Driver tried to lie and say it was a newly made pizza while I was still on the phone with the store, so I knew it was impossible.

Lets face it . Pizzaiolo is the #1 fast pizza place in all of GTA.

Pizza was greasy

The lady told me its fresh just 5 minutes out of the oval, and she immediately put it for reheat. Good taste but lack of transparency.

Great za for delivery and to go. Much better than the fast food chains. Love the default crust. Good slices too.

We ve ordered from here countless times and never had a bad pizza - always fresh and reliable!

I went in to get a slice and used the washroom first. It was absolutely filthy. Needless to say I did not get pizza. So disgusting.

Mandatory tipping for bad service. Pass.

The pizza is usually pretty consistent and the people working here are nice and friendly and provide really good service. If you haven t tried pizzaiolo, you should give it a try.

Love this place and highly recommend my favourite pizza the spinotta

Amazing, friendly, food smelled great, the inside had nice vibes.

Ordered a pizza over the phone for pickup. They were super nice and helpful. And gave me great advice. The pizza was ready on time. Hot and delicious!!

Delicious pizza. Although the casher said 20 mins but I got the pizza in 10 mins. Very satisfy.

The pizza is great. Nice to see the wide selection of veggie pizza options

The food was good .. but the bathroom disgusting, didnt realize till after I ordered. Not a clean place

Pizza is very tasty and the staff is very nice. This is the first time I have had this pizza and I can say it will not be the last time. Dough is crispy and ingredients are top notch. Margherita pizza and the Honalulu pizza. Food : 5/5

Pretty damn good pizza....I had the spicy one with honey...ya ya I know...honey on pizza?? Only because a good friend told me I HAD to try it cause its so good. It was pretty good actually. They have a large selection of slices to choose from which is good. 5 99 a slice, but its a pretty big slice. So not bad. Ill be going back for sure to kill my next ZA craving.

Ive had a few pizzas here and they have fundamental issues, like the bottom or crust is burnt, or the cheese isnt cooked all the way and its falling apart on the surface. A couple of times Ive had the awful customer service situation where I approach the counter and the employee stares into the distance until I say something.

WORST LOCATION AND WORST CUSTOMER SERVICE EXPERIENCE. SPECIALLY THE GIRL AT THE CASHIER IS VERY RUDE. SHE NEEDS TO LEARN ABOUT CUSTOMER SERVICE.

Consistently high quality pizza!

Prices are up there but the pizza is real good. Hits different from all the other pizza places. It is far but it s worth the trip. Parking is hard to find but if you drive the right car you ll find parking. Busy location. The locals love it. I drive 10km+ just to buy pizza from Pizzaiolo. Most definitely returning. Thank you Pizzaiolo!

Honestly the pizza was disgusting. I wish I saw it before we drove home. The bacon was raw and the pizza was soaking wet. I had two piece and threw it out. Such a huge disappointment because some locations are really good.

Everytime I order from this location the pizza is NEVER cooked! I don t even live far from the location and half the time my pizza arrives an hour after I ordered. It makes no sense that my pizza is not cooked when I m a 10 minute drive away from the shop s location. When I called the person who answered the phone stated I need to ask for well done but the reality is the pizza wasn t even cooked just some melted cheese.

Pizza takes an hour to arrive, either it s cold or not done enough, no excuse, overpriced and disgusting, kinda like a lot of businesses in the beaches, never again, Ned says Coq a Doodle Don t!

Absolutely disappointed. Ordered 1 med pizza online for pick up at 542pm. Pizza was finally ready at 656pm. The service was horrific and would never order from them again. I ve done large orders before and sent tons of people that. Will not be recommending.

The staff at this location seems to have decided to rest on their laurels and give up on actually trying. I put in an order for a medium shredded pepperoni at 4pm online and was told it would be ready for pick-up at 4:43, I though 40 odd mins was a bit much but hey Halloween right? Well upon pickup at 4:43 I get told my pizza isnt ready and will take an hour despite it being in the oven, was ignored when I asked questions until I started getting loud which is ridiculous and even then nothing was done, I was left without the food I ordered and without service enough to have done literally anything about it. I WILL NOT WASTE MY MONEY HERE EVER AGAIN DESPITE HAVING QUITE ENJOYED THE PIZZA BEFORE THIS BUT IF THIS IS HOW YOU ALL TREAT A LOCAL AND FAIRLY REGULAR CUSTOMER, THEN YALL AINT WORTH IT. GOOD LUCK WITH BECOMING THE NEXT MAMAS PIZZA THOUGH.

Wet, soggy, undercooked pizza for pickup. Pizza box was cut through so drips got all over seat of the car. Food

The slice of pepperoni pizza I had here was just average. Nothing special about it. When Pizzaiolo is in a market that is already over saturated with pizza restaurants, it is crucial to differentiate from the competition. Instead what you get is a mediocre slice for an expensive price. Not impressed.

Not the best but the best in the immediate area

Has the franchise changed hands ? It used to be a lot better than what I picked up tonight. Under-cooked, soggy, and messy. Youve lost another customer.

Great pizza and a fair price, Its always good

First time trying this pizza place and oh my goodness it was amazing the cheese is really nice and the tomato sauce was very tasteful. 100% recommended

The pizza is fine but the wait times are beyond ridiculous. The estimated 25 minutes is already way higher than other places for pick up, and I have ordered several times and it is NEVER ready within the 25 minutes. Never. There are 2 other pizza places right beside, go to either of them.

Wow what a disappointment. Pizza took over an hour, was burnt to a crisp and forgot our dipping sauce. The driver was very kind and apologetic. So embarrassing!

Increasingly bland or watery pizza more often than not. Last order was missing a topping. Was told there would be a credit on my file, but when I called a few weeks later, no one knew what I was talking about and was promised a call back. No call came, of course. They clearly do not want my business so I will take mine elsewhere.

Excellent gourmet pizza, one of the best

Tried the vegan pizza here, it was not a good pizza. Happy the chain had vegan cheese, but this location skimps on the toppings, like a few bits of toppings here and there, and the crust was literally paper thin in the middle half. Plus is was way overcooked and hard and dry. Pizza pizza brand is way better. First time at this chain and wont go back. Disappointing.

The absolute best pizza david Portnoy should rate this place. Im sure it would get a 9.1

Good pizza ours needed more of cooking!

Amazing pizza, great size and quite fulfilling!

Tastes amazing! !!

Worst customer service and burnt pizza that s what you get at this location.

Great taste and good portion.

Always tasty slices.

Weekly go to place for me, excellent pizza, and friendly staff.

The worst experience ever at this location. Today august 23/2022 I went to get pizza for lunch, and The guy who works there has the worst attitude because I asked him to see the slice in case if I wanted to order another one but he didn t even show it to me and put it in the oven and told me that he doesn t have measure, and didn t want to serve me because I asked him to show it to me. This is really bad to see someone like that in pizzaiolo

no chance ill ask again, ordered a 4 top charged $28, the special is $15. asked extra cheese, made without. they said theyd re-make. instead threw cheese on top and gave me a burnt same pizza. total robbers..never again.

Not good at following orders, also I ordered for pick up and they said sorry it s too late.. you still have 15 minutes!!

Great pizza

Love the franchise however at this location the pizza are almost burnt...a little too crispy for me.

This is a really nice example/location for pizzaiolo. They arent all made equally but I enjoy this location. Best pizza in the area for sure. Top 3 of like 15 for sure.

We ordered a pizza in November and they burnt it to the point that is wasnt edible. And offered a us a credit we tried to use it and they claimed to not have a record of it.

Ordered a few times from this location, couple really good pizzas, and a couple really really bad pizzas. Me and husband ordered tonight off uber eats, and pizza came late and with an absolutely charred crust. Very disappointing and expensive

If I could give this store zero stars, I would. Ive had multiple bad experiences with this location on Queen Street East ranging from blackened calzones, hair baked into the crust, and rude and unhelpful employees. Save your money - go ANYWHERE else.

We go to the Beaches Pizzaiolo regularly for slices, which we really like. We ve tried delivery twice and both times we ve waited more than 90 mins for delivery about 2kms away - never getting delivery again.

Bad toppings, very little cheese and the bacon looks kinda raw. Other locations will deliver, I thought Id give this place a try since the one on woodbine changed/closed. I dont think Ill return.

Always fresh always friendly

At the time of visit, covid measures could have been stronger enforced for waiting customers.

Order the pizzas 2hours ago! Still waiting! Called three times! Owner contacted me and promised to make it right. Asked for my phone number, gave it to him, he never called. Thought I would try again. Another order to this location. 1:30 later pizza still not here. These guys can t manage their way out of a wet paper bag! Continuous failure! Hire somebody who knows how to run a business!

I just ordered the plant based Plantayolo $ Plantaroni, it was delicious (and I am usually a meat eater) definitely best vegan/ plant based toppings that I have had in the city. Love this location as u ate my pizzas by the beach!

I love Pizzaiolo but I DONT love this location. I ordered a create-your-own pizza shortly after 9 pm. It took over an hour to arrive, got here cold and the pizza was wrong. I called them and let them know what was wrong and they confirmed that the cook had prepared it incorrectly and would send a replacement pizza. Waited over an hour for the replacement pizza and it was wrong again, covered in oregano which is not what I ordered and I cant stomach it. Now its after midnight, theyre closed, and I have no dinner after working a 13-hour shift at a hospital. And this isnt the first time Ive had this same problem with this same location. Thanks a lot.

This is the first time trying Pizzaiolo and will probably be the last time. I would definitively say that this was the worst tasting pizza Ive had in my life. I ordered a large 2 topping (mushrooms and bacon) pizza and it came out super soggy on top. So soggy that once you picked up a slice, all the toppings fell right off. Also there was not much flavour as if they cheaped out on the sauce and it had very minimal bacon pieces on the pizza. We shared the pizza with another couple and they agreed that it was not a good pizza at all. Apparently other Pizzaiolos that theyve tried were good so this particular location must be just way way off the standard.

Awesome plant based options.....tastes great (even if you are a meat eater).

I ordered with Uber eats and it was really good, I d like to stop in for a fresh experience! Better than dominos or pizza Nova

I have visited 4 times in the recent weeks and hoping the results would change but sadly I was mistaken. I order the same special on the menu but always get the pizza home to find no toppings on the pizza. I always order bacon and pepperoni with parm. In 4 visits I have had a total of 6 peices of bacon and soggy pizza. When my wife and I politely voiced our concerns the crew seemed offended and defensive. We werent asking for anything except a properly made pizza in which we paid for. If you offer pizza with toppings... I would hope to get them and not be ripped off every single time.

Sadly very poor experience. Our pizzas were burned. One was uneatable. We should not have been given them. Pizzaiilo did replace but no complementary effort was made. We ate very late as a consequence.

An hour and 20 minutes to deliver a pepperoni pizza. Seriously?

Not good customer service

worst branch of pizzaiolo I ve ever been. Terrible staff, not caring the customers at all.

Solid pizza Slice.

The pizza was good but they could have put more pepperoni and cheese on it.

The pizza is decent, but my suggestion is to order from somewhere else. Delivery usually takes 1h 15m 1h 30m on Fridays/Saturdays, on average arriving 30 minutes later than the proposed delivery time (its worth noting we live 6 minutes away from their location on Queen st.). We tried to be patient and understanding, but this is the fourth time in a row this has happened.

We ate on the patio for lunch twice in the past week (not normally pizza lovers) it was hot and delicious (and fast) both times. We are pizza lovers now that we found this place!

Decent pizza but the Pizzaiolo s I ve been to downtown had a much bigger selection and frankly a better quality slice.

Best vegan mushroom pizza in 1000 miles.

Pizzas always very tasty and the staff are excellent!

I like Pizzaiolo, but this location does not make very good pizza and the store was not very clean both times I have been inside.

just ordered a large pizza for the family and it was amazing

Best pizza in the beaches

Fabulous pizza crust and delicious pizza thanks to Phani Raja for serving us the one of the best pizza.

Really friendly crew here, super yummy pizza, always tastes good.

the best pizza to ever exist

Always friendly, and the pizza is fantastic!

Wow what a beautiful pizza shop employees were friendly a d tbe pizza was delicious 5 stars!!

The woman on the phone is a very bad worker. Always with an attitude and a bad customer service. We are regular customers and always order the same thing. Today I called them to say we ate a pizza and all vomited 30min after. She said it was our fault that we got sick not from the pizza that we probably ate something bad yesterday. Does she understand how food and body work? Because i never saw someone vomiting from food poisoning 24h after eating eat.

Super disappointed. During COVID-19 we have been trying to support take-out business by having Pizza Friday and ordering from a different pizza place every week. We placed our pizza order tonight at 6:50pm and were told it would take 45 minutes. As I write this it is 8:50pm, weve called them back twice, the pizza still has not arrived and I feel sick. When we called back the first time at 8:20 after an hour and a half, they evidently lied and told my son that the driver was on his way with it. My guess is they forgot to make it and started making it after that call because when I called back at 8:40 they said that the driver had just left with it. By the way, this location is a 5-7 minute drive from my house. Very very upsetting overall.

Was walking along Queen St, asked 2 prior restaurants if I could wash my hands before ordering, both said no. Came to Pizzailo and they said yes. They got my business and btw pizza was deelish. Restaurant business owners need to smarten up or close up, regardless of the situation, theyre in the service business.

Best Pizza, with better taste and quality.

Ordered a Pizza for pickup at like 4:50pm email said it would be ready by 5:02 I get to the location at 5:12 pizzas not ready took them another 24 minutes for them to cook my pizza I asked them several times to check on it and was told to have patience I had patience for the 1st 10 minutes then after 22 minutes I got fed up and told them off only to have the cashier be snarky about giving me my pizza

Pretty decent bud

The pizza Was good. I enjoyed it

Hearing about Pizzaolio and how people have said it is excellent, I decided to try them tonight. I will never order again. I have never received such terrible service picking up a pizza, ever. I ordered a pickup pizza with extra sauce on half. When I picked it up and the pizza maker asked if you would like to check it I brushed it off figuring it would be fine. Until he said, no sauce on half. I said, thats not right, their is extra sauce on half. He then told me I was wrong its per the paper. As a misunderstanding, I thought we could fix this, especially as it was my first order. It could be fixed if I wanted to buy an additional pizza, full price. Nowhere does it state no sauce on half of my pizza (who orders a pizza with no sauce)? I actually almost bought another pizza until I realized that he was laughing at me, telling me to wait and laughing at me to his delivery guys. He was pulling ingredients without washing his hands. I said, F@%K this and asked for my dipping sauce and sodas I paid for. He flicked at me and told me to grab them myself. I stated that I will be contacting the head office and and he laughed and asked if I needed the number. I understand that mistakes happen, but its how you treat people after.

BEST Pizza I ever had,Just amazing the dough was cooked at a perfect temperature No burns Marks or raw dough,all the ingredients on the pizza where fresh and tasted fresh and delicious it was like these toppings where just bought from the grocery store,Upon entering the restaurant,The employees greeted me with a bright and warming smile welcoming me and and helping me with what to order, such great customer service I have received especially in an area like toronto where employees and store owners are too busy to interact with the customers these people actually took time out of their day to ask me how I was doing I had an amazing experience here and will be coming here Frequently.

Love going to this place. Its always a pleasure to see Isaac and his crew and the pizza is delicious. Grab n go is a real treat, Koooold Blood Orange pop, hot slice on a hot day. YUMMMMY!!!

It was good. But a bit concerning. They dont seem to be enforcing the mandatory mask order which lowered my review

I ordered a pizza last week , very satisfied with authentic and delicious pizza I ever had . The Best pizzeria in Toronto and definitely a best place to visit to have a slice by the beach. Staff were friendly and concerned at every moment.

Visited this location and decided not to eat here. I was shocked at the lack of cleanliness. There are pizza plates, bags, napkins and pizza boxes littered all over the property. The management of this location clearly does not care about the community. If they cant take the time to clean up their logod trash I cant imagine what else is happening in there. UPDATE: Drove behind the place to get to a friends and its absolutely disgusting under there. Definitely avoid this place.

Great Za!

Super upset as I always order from this location. This time I happened to order through uber eats and my order was supposed to arrive at 645, they called me at 6:55 telling me that they dont have they vegan cheese and asked if it was ok if they just made it with mozzarella. Like what???? My son is severely allergic to cows milk protein so I said it was not ok and it was not ok that they were calling me after my pizza should have already arrived. The person on the phone made it seem like it was my fault. I will never be back or order from this location again and it is super sad because I am a weekly customer. This place should be ashamed of theirselves. I was still charged on top of the whole ordeal and I didnt receive anything Very very unprofessional

Front cashier was nice ! But Im a vegetarian and she gave me chicken! Very disappointing

Best pizza in town

It was good. I didn t feel the best the day after I ate it but maybe that s from the ice cream I had as well. I still like the pizza though!!

Love Pizzaiolo- the brand. This locations customer service lacks. Delivery service is horrible, twice in a row my order took well over an hour.. when you call the store to inquire they just keep telling you to wait another 10 minutes.. Pizza arrives Cold. They clearly cannot handle the volume to offer a proper delivery service

Terrible experience- waited 80 minutes for delivery. Pizzas werent even that great Way too expensive. This place pretends to be some quality pizza....its nothing more than Pizza Pizza but you pay 30% more and wait 40 minutes longer....

Bala burned the calzone and did not deliver drinks or sauce, took 20 mins extra to get side orders and even then was missing sauce again :( my pizza is cold...

Ordered pizza for family pizza night. 3 hours later it hasnt showed up and no one is answering the phone. Kids were disappointed and so was I. Too bad I prepaid and now have to work to get my money back. Not a way to run a business.

The pizza still was not delivered 30 minutes after its scheduled time. Then when I phoned to find out where my order was I waited 15 minutes on hold. When they picked up the phone they put me on hold again. There are better pizzas and customer service in this city. Next time Queen Margarita. Finally got my pizza, 40 minutes late and they delivered the wrong one. Its a plain pizza, I ordered a custom one with 4 ingredients. So not only did I get it late, I didnt get what I paid for. Cannot believe how this location operates.

Righteous place to order from after a long day of work! Pizzaiolo for life!

This is THE go to pizza place in the beaches. Always top notch quality pizza at a very reasonable price.

I really love this pizza place, every slice is so yummy. Also the Cashier Olivia is a babe. Best Customer service !

DO NOT ORDER FROM HERE I ve ordered online from here 3 times. The first time the order never showed because they claimed they never got my order. The last two times it s been at least 30mins late. Every time they were completely unapologetic. Really disappointing, esp when as a customer you re trying to support a business in your area

In my opinion, this is the best pizza you can get in the beaches.

This. Is. A. Personal. Favourite! Thankfully im close enough that I have to walk...because I will ALWAYS order two slices and I need the exercise.

Ive ordered from this location twice, and there have been problems both times. I will not order from them anymore. The first time, the order took so long to arrive that the pizza was cold and the drinks were warm. The second time (last night), the drinks I ordered were not sent and the delivery driver was stuck trying to offer me random drinks or dipping sauces that happened to be in the vehicle instead because by the time the delivery arrived the store was closed. The pizza was not completely cold, but it was barely warm.

The pizza is usually good, but their delivery system is horrible, stay away unless youre picking up. I ordered a pizza an hour and a half ago. They dont have any way to contact them about late deliveries, just an email address that they will not respond to for 24 to 48 hours. Never again, buyer beware.

I live very close (within 1 km). Ordered for delivery. Pizza took an hour and arrived barely warm. Too bad bc I like this pizza chain, but I wont be ordering here again. Plenty of other options out there.

OK, I gave you a chance three times in a row. Pizza is ok, but the customer service is below standards and certainly discouraged me from coming back anytime soon. I thought I may not be lucky, but it seems to be a common pattern. Always pickup order, with order and time confirmed plenty of time ahead. The order has never been ready on time, at least 15 minutes late, last Sunday it was 30 minutes late. Why do you then bother and confirm the order by e-mail? I would expect that somebody in the store has to confirm theyre able to make it ready by agreed time? What is the point of letting me show up at exact time if you cant make it ready? I usually have another pickup scheduled from across the street (Thai place) - and yes, they are always on time, ready when I show up. Go and learn from them! Your cashier charged me upfront without telling me that they havent even started preparing my pizza yet. When I ask if the pizza is ready, she turns to rude - Sir, we need 20 minutes and walked away. How would you like driver walking through the kitchen, moving your pizzas from ovens to the boxes and touching them? Coming straight from the street, mask on the chin, no gloves ... while waiting 30 minutes for my order, I noticed that your cashier doesnt care and will serve customers without mask, letting them touch drinks. Sorry guys, it is pathetic in todays world. I am certainly not coming back anytime soon.

Their Spinotta pizza is amazinggg!!!

Went in for a couple of slices and they offered to sell us a pizza that someone had failed to pick up. Left with it happy until we found out it was cold. Not a good first experience with the new location in the beach.

Went in before 11pm before they close woman at desk didnt even welcome me or anything said their closed, they close at 11. Will never go there again horrible customer service still had 3-5 mins all I wanted was a slice

Pizza took over an hour for delivery 2 minutes away by car. It was just warm, the feta wasn t melted at all, and veggies weren t cooked, and there DEFINITELY wasn t extra cheese like I paid for. Sadly won t be ordering again.

Best pizza weve had in a long time! We have a lot of allergies in our family and they were so friendly and helpful with our questions! We will absolutely be back!

Love this new location and the new fresh look! The pizza was delicious as always.

OK that s a good deal in Toronto for large slice and a drink. Right in front of the rent a bike stand. Good place to stop and get replenished!

Sent email to company a few weeks back about poor service experience and never heard back but continued to support them. I believe in second chances and hey the Pizza is good! But tonight ordered a pizza and was told 20 minutes and 45 minutes later i got a burned pizza. I tried to give this place the benefit of the doubt, new locations can be tough, a lot of pressure to be successful. But how many service failures should a loyal customer endure? Well enough for me. So honest review here folks, its great pizza, slices are great value, but service needs a huge step up and no matter how good pizza is if its burnt its not good.

Very tasty, first time. But all of the pizzas I saw for slice sales had burnt crusts. Mine was a bit burnt on the bottom. Either oven to hot or in to long

Pizza took over an hour to deliver and was horribly undercooked and raw. Had to put in my own oven to finish cooking. Will never order from this establishment again.

Amazing, great quality pizza. Super inexpensive for the quality you get. A great casual spot and reliably yummy. I usually get it to go but they do have a nice patio if you want to sit and eat.

Had a slice there yesterday Best slice ever!

Taste was so good

So heres the thing. My gf had 2 bad experiences since the opening and wanted me to make a review. I decided to wait and see cause all new businesses deserve a grace period right? . Ok its over. As a consultant in the hospitality industry I can tell you a few things. First is that for corporate events this company is one thousand percent the go to for pizza catering. Weddings,offices,conventions,meetings. You name it they are invited. This location does not have a demographic for that so those intense periods arent a factor right? Wrong.....the slightest rush,and this place is turned upside down. Not a 60 pizza gig like their brothers and sisters. Simply 8 locals ordering within 10 mins creates panic. I can actually let all that slide. I honestly dont mind waiting for my pizza. Problem 1... when they are busy quality goes down (thus my gfs experiences) . For me the main reason for the bad review is ....the whole tip situation. I feel like a creep bypassing the whole pickup tip song and dance. Obviously not paying staff enough so I gotta make up for it? Thats where I draw the line. As an accomplished hospitality consultant I give you this FREE piece of advice. Drop the tip pressure or the location will close within 6 months. Btw...delicious pizza yum yum

Great place and great pizza

Its one of the best pizzas there I really enjoyed it!

Super yummy

I Love There pizza, and sells at Good price

A couple of weeks ago Id given a three stars rating to this place, however after a few more visits I had to reconsider as it was too generous. While I understand that the place is somewhat new I cant understand how they didnt have ANY pizza options ready on some of my latest visits. Friday night? Nothing ready... Lots of people lined up waiting for something to come out. Sunday afternoon? Only pizzas with meat available. ONE kind of vegetarian option ready in five minutes....maybe. Wednesday night? No veggie of any kind or pepperoni options available... But dont get me wrong, when they have options available, theyre good. The key word here being when.... $5.55 deal for a slice and drink... if and when they have any slice available. With Mamas Pizza across the street and Pizza Hut less than two blocks away, they need to step up their game big time. Ill visit again in the next few weeks and update the review if their service improves. In the meantime, buy a lottery ticket as chances are youll hit the jackpot before getting a slice here!

The best tasty pizza. Clean place with patio. Good customer service. Love it.

We have been very happy with each visit to Pizzaiolo since opening at this beaches location. The pizza is always fresh, with several option to choose from when you want to buy a slice or two, Including our favorite Fredo with olive oil, garlic, oregano, Yukon gold potatoes and rosemary! So why after all of these months am I just leaving a review? The answer is Bobby. Tonights visit had us witness a young gentleman who was to say the least working his butt off and all the while was incredibly polite, professional and made sure that no person or task suffered throughout. While we ate our pizza outside, I said to my husband did you see that young guy juggling twenty things and was still so customer oriented? Im going back in after to let him know what a great job hes doing. And I did, all the while watching him going above and beyond what youd normally see anywhere. I told him what great job he was doing, asked for his name and to speak with the manager who wasnt in at the time. So, to the manager of this location and head office ... you should know (that Im not related to Bobby and have never met him until this evening, LOL) that I could easily see in this young man an employee you can trust to do the job and do it right. As you can see by my other Google reviews, its usually an exceptional experience or individual that compels me to take the time to write and leave a review. Based on what we witnessed, with the right tools, training and trust over time, hes manager material. To the rest of the team, thanks for the great pizzas!

Fast fresh crunchy

Best pizza ever, my view

I ordered online, seems to actually get your pizza on time. Went to get it, after one bite, thought it was dry. Their default order has no sauce, you have to add sauce. 25 bucks in the garbage, has bread with cheese on it. Emailed them, week later and no response. Who would sell and make a pizza with no sauce? Online orderer beware.

Wow, are you guys aware of the competiton around you? Customer service 0, food quality 0 ( cheese was cold, think under cooked crust), seats are dirty. For one slice a drink and sauce $10. Ohh and they ask for tip. I truly dont think they care.

If theres a Godfather slice available, get it.

Its a heaven for the pizza lovers. The staff is nice, friendly and very responsive. The service is awesome they do have the real time update on your pizza preparation personally i find it convenient and helpful as you dont have to ask everytime about it .

Awesome pizza.

We ordered a pizza from here today and called about an hour and a half later as it still hadn t been delivered. The manager said it had left already. We called back an hour after that and they said to reorder online as it wasn t in the system. After we planned for alternative dinner, the pizza arrived (2.5 hours later) cold and in miserable condition. This is the worst customer service we have ever received - a sad excuse for gourmet pizza and will not be ordering from here again.

Excellent

Good pizza. They sometimes drastically underestimate the wait time.