Pizzaiolo in Toronto
1548 Avenue Rd, Toronto, ON M5M 3X5, Canada
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Pizzaiolo Gourmet Pizza
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We recently dined at this location and it was incredible! The atmosphere was warm and inviting, perfect for family and friends. The staff were welcoming and attentive, making us feel right at home. Highly recommended.
Ordered a well done pizza regular crust and showed up to pick it up and when I checked the box it was totally raw. The worker insisted this is normal. I showed her the dough is translucent and gummy. She argued with me but I cook for a living and I know better. I usually order thin crust here. I guess if I want to order here ever again I can only do thin crust.
One of the greatest Pizza, if not the greatest ! I had in Toronto! Super delicious and flavourful! Great price and very nice service!
I went here today and had a honolulu slice and it was so delicious then I ordered a medium 2 topping pizza to take home. I will definitely go here again next time!
Ordered 2 pizza pies at 3PM for pickup at 6:15PM and pizza was cold at pickup time. Pizza Bianca did not have enough feta cheese on it and taste like cardboard. Doesn't make sense to order from this location.
We ordered and picked up 2 medium size pizzas, paid $28.24 with tax and brought it home only to find out both pizzas were badly burnt and could not be eaten. When we called the store, they started with offering free dipping sauce on the next purchase and after much discussion offered a maximum refund of $10 on our next purchase, which we refused. We will, of course, never go back to Pizzaiolo again or recommend anyone to waste their money at this place.
This is my go to pizza place but perhaps the last time tonight. Terrible experience tonight. It seems like there may be new management. I called in a take out order. I was told 15-20 mins. I get there in 25 mins and walk in and am told my pizzas are going to take 10-15 mins more......because they didn't start making it yet. Instead of apologizing, I was given an excuse that it was busy. I don't buy it. If it was busy, don't tell me it'd be ready in 15-20mins. Anyway, I proceed to wait; meanwhile, another customer comes in - SAME PROBLEM FOR HIM!!!! Just to be safe, I ask another person (presumably the owner) if he could please check to make sure my pizzas were being made. He asked for my name and some shuffling later, he found my 3 pizzas INSIDE another oven being kept warm! Well guess what? I didn't think anything of it but when I got home, to my disappointment the pizza was all dried out. Of course, it was cooking inside an oven while I unknowingly sat there waiting. The picture is 1 of 3 pizzas. We choked down the other two before thinking to take pictures.
The best pizzamakers around! As a person who oftenly have it, it do have a nice taste. Staff are exceptionally good and responsive!! Ambient dining space and up.
If youve been to one Pizzaiolo youve been to them all.
I am in love with this place and order the godfather pie !
Amazing customer service, best pizza spot in the GTA will always get you right.
Very tasty pizza with great quality!
Stopped here to pick up an entire pizza after I had an overhyped slice from Pizza Badiali.
They dont clean the tables for eating in, today the tables are spotless. The drinks are cool and the pizza is 5 stars
Pizza was pretty good! Store was pretty clean for dine in!
Okay
Kinda expensive for what you get compared to other pizza places in my opinion. But the decor and menu project a higher end feel
Typically like the pizza in store at downtown location but the pizza I ordered from this location was aweful
Really good customer service I ordered for delivery for a extra large pizza the delivery was fast and pizza was fresh Will order again
Tried their spinotta and capone pizza. WOW! I never thought I would like a vegetarian pizza this much! And the capone was delicious as well.Very good combination. The staff was cordial and the restaurant was nice and clean. Definitely worth the time and money. Would highly recommend it. Certainly better than any of the mainstream pizza chains I ve tried. They have vegan and gluten free options as well if that is what you re looking for.
Got free pizza and pop
Very delicious...... their custom-made pizza
Ordered off of Uber eats and had the driver yell at us because we shouldn t have ordered from that location. Called the store to speak with manager and was told that they would follow up with me. It s been over a month and haven t heard anything. Terrible customer service.
They have vegan pizzas. I love those pizzas a lot. Its easy on my body too.
Pizza so burnt its inedible. For $30 youd think quality control would be there...
The ambience of this place is immaculate! Good pizza, good vibes :)
The pizza was great, I was so hungry that day. Cravings satisfied!!!!!!
The pizza was outstanding in every way! The staff at the facility are the nicest; they are extremely kind and attentive. Personally, I thought it was fantastic and everyone should give it a try sometime! 100% in favour
Pizza is really tasty. They have halal beef which was a surprise! Just ask about offers and available halal items. They are very good at customer service.
Hour delay, hung up a phone on me when asked for estimated time. And didn t deliver one of the pizzas of the order.
Someone please find cheese in there, because when I confronted the workers they were pointing at cheese :(
Hoping to work with the employees at this location. Employees are so friendly, energetic, excited, and tasty Pizza maker. I love the vegetarian pizzas at this location and want to have dine-in after lockdown. One thing I want to personally recommend is to add 2-3 Indian Pizzas options, like Shahi Paneer Pizza, Tandoori Paneer or Butter Chicken or Tandoori Chicken option. I love the above paneer pizzas and I have 100 of known people who every time like to enjoy and eat Indian Pizzas. So, if there is any Indian pizza option in this store, I will no doubt every week get a pizza from this store.
I love their pizza but the delivery time is terrible I understand traffic but twice the time from 45 mins to 1 1/2 hrs its crazy
Poor taste
Horrifying delivery service and customer service. Doesnt call customers - takes more than 2 hours to deliver. Will NEVER pay online ever again.
Inexperienced staff and hygenically very poorly managed. Not a sanitary environment. Unfriendly staff
Horrible restaurant. Ordered a vegan pizza and they put chicken on purpose. When I called the restaurant they were laughing pretending they did not understand. If you re a vegan please do not order from this location. They have no integrity, who knows what they are putting in their pizzas because they do not take any accountability.
This isnt the first time, thats why Im writing this. So, apparently, if you select extra cheese for half the pizza, the assumption by the staff, if that the other half doesnt want cheese. Shocking. I dont understand the logic displayed by the staff, but thats the deal. Why would I want a pepperoni half with no cheese on it? They put the garlic, and olive oil on the cheeseless half, not even sauce... Just pepperoni...such a disappointment.
Tried their honey heat pizza. Its buzzin . Happy to see so much female workers there
One of the best places that I ever went. Food and staff the best I truly recommended
The best pizza I ever had thank you!!
Great service and quality I tried my custom made pizza they did it so well . Service was so fast and employees are so nice. Must visit place .
It was a different and amazing experience visiting this pizza store and if you are bored with the standard and normal pizzas at nearby stores then make sure to check this out they have variety of options available and I tried Honey heat. I would recommend to visit and try.
One of the best pizza shops I have ever been to. Honey heat is my personal favorite. The combo for slice and drink is just perfect for a hungry meal.
The best pizza ever I had in my life and the customer service is really amazing
Their honey heat pizzas are delicious with a hot honey dressing and a dash of chili . It s the best affordable gourmet pizza spot in town. You can binge eat here without a sliver of guilt. Shoutout to Anurag for excellent service.
First time I went it was ok, but nothing mind blowing and decided to go back. This time the pizza was a total joke. Sauce was almost nonexistent along with no cheese hardly at all and next to no toppings. It was like I was eating a piece of dough. I should ve just gone to the grocery store and bought a loaf of $3 Wonder Bread and eaten that. It would ve tasted better and not cost $30. I m guessing the Avenue Rd location is going out of business and doesn t care.
Great prices
Love the service and the food
Some of my favourite pizza in the city! Always tastes good and fresh and doesn t take too long to deliver.
Terrible customer service - patrons beware! I was double charged for a pizza order on Canada Day. I had called ahead and prepaid with a credit card and then charged again on another family members credit card upon delivery at the door. I have since been calling to have this rectified and each time I am being given the run around of excuses starting with they have no record of this. Really? With technology being what it is today, a business cannot see that there are two identical pizza charges being delivered to the same address on the same day????? When proof on credit card(s) was provided, again I was told the owner had to look into this matter and then told a wait time of 5 days was necessary. It has now been 3 weeks from the time of order and still no reimbursement. An ethical business owner would have apologized for the error and immediately reversed the charges. I wish I could give this establishment a ZERO star on principle alone!
Terrible experience at this branch. Ordered take out from Doordash and 1 hour later I was informed by door dash they the order was unavailable. I was never contacted by the store for this matter.
Amazing pizza place. Arguably one of the best in town. Honey heat is my favourite pizza there.
The pizza was awesome and a great experience
Super clean and friendly staff.
Pizza as always is great. Staff are quite happy and friendly. However on our first in store visit, the store was not very clean. Pepperoni on the floor by the ovens, not one table was clean. I cleaned one myself. The silver garbage bin that holds napkins had a half coke on it that had been there some time. Napkin dispenser had sauce on the side.
Wonderful experience. Loved it will order again
Ordered for a 4 year old s bday party well in advance for a 4:45pm delivery. Showed up over 30 min late.
The Pizzas are freshly made to order. Slices and combos are cheap and value for money compared to other stores.
Great pizza and wonderful customer service
Pizza is not so good compare to da venezia. They have better and fresher crust.
Best pizza in Toronto
Best Pizza I ever had , I couldn t stop eating even though I was full, I can not wait to go there again
Best gourmet pizza in the area. Mind blowing taste, great service
The best pizza i ever had. Hope to get delivery here in Sudbury .
I have to appreciate the customer service and the consistency of this pizzaiolo chain. I ordered a salumi and they made it perfect on timing and the pizza really made my day. It was worth the money . Highly recommended. Best customer service. Great pizza. Definitely coming back.
Too many choices of pizza to select from. Looks like i have to come back again to try all in the menu . Also we can customize especially when u need it very spicy without any errors. Best place good staffing and very neat.
Paid extra for this deep dish pizza - not good at all, avoid.
Excellent options for vegan and gluten-free. They have a perfect balance over sauce, cheese and toppings which makes the pizza so delicious
We go to this new location about 3/4 times a month and get the same thing: vegan truffle pizza. We ordered last night and was so disappointed to find a hair in our food, it was baked into the crust. So disgusting, we had to throw the whole thing out. During covid especially we expected more safety/hygiene protocols to be in place.
Longest delivery in the city not getting your pizza in under an hour. Better spots right next door
Do yourself a favour, never order here. Gave them several chances, each time pizza took over two hours for basic orders (three pizzas each time). Today, I ordered at 430PM, came to the store at 615 to see what was going on, pizza still not even in the oven. Ten people in the lobby with same story. Then got yelled at by employee because I asked why it wasn t even in the oven yet.
Ordered over an hour and a half ago, and my order is still not here. Never ordering from this store again. Can t get a hold of anyone in the store either.
Amazing place and pizza. Loved the crust.
best pizza in toronto
Nice Pizza
I had a great time in this heavenly place .Realy good service and very interesting atmosphere .All the items are realy good and with great quality.This restaurant is worth every penny .Also I recommend it to everyone I know.
Best pizza in Toronto also Heard many good things about this place and to keep it simple, some of the best pizza Ive ever had. Absolutely phenomenal
Food really was good, fresh and warm.Most importantly, every food and drink on your menu tasted great!
Our neighbours ordered several pizzas for delivery yesterday (Halloween) at 4:30. After the pizza didnt arrive, they kept calling every 20 minutes to be told yes, it has left, it will be there any minute. We waited....and waited....and waited....with 10 very hungry children who hadnt had dinner and were anxious to trick or treat. Because we were continuously told that it would arrive any second, we continued to wait. Eventually, at 6:30, 2 hours after the scheduled delivery time, we couldnt wait any longer and had to go out trick or treating with a large group of very hungry kids/adults. However, the WORST part is that - after calling to cancel the order and request a refund, the location REFUSED! Several phone calls throughout the evening and even this morning and the location is still refusing! I get it, mistakes happen, especially on busy nights, but to refuse a refund under these circumstances? Unacceptable. There are MANY other options for fantastic pizza on Avenue Road and we will not be giving this location our business again. (PS - the pizza never did show up!)
Good pizza
Their thin pizza is nice.
Nutshell, my pizza was burnt really bad, bad experience. Dont buy
Super Yumm Pizza Must try
Great taste!
Amazing pizzas.. Authentic taste . Enjoyed both veg and non veg.
Really good Pizza.
This place has excellent customer service! Pizza tastes great with a huge variety of toppings. Special mention for the dipping sauces! Looking forward to order from here for our next party!
Tried pizza yesterday from Pizzaiolo . It was really really good ! Enjoyed their pizza with my friends
Very nice workers
Very nice customer service and amazing pizza
