The Quail: A Firkin Pub in Toronto

This place is looking tired. Everything about it is very average. Wings are small and not hot at all. Certainly not Buffalo style.

Terrific place for a quiet brunch or to bring friends. Food was reasonably priced. I prefer home fries to tater tots tho..

Super friendly staff

Eat here with friends ... Great food atmosphere and staff highly recommended

Nice local pub. Friendly service. Decent food.

Terrible service on calls, the person who attends (the man) at the bar has the worst customer service!, I have gone twice once to pick up and the attention per call was disgusting they forget that their job is: customer service! And the second time I went to eat at the place, I sat at the bar and the same thing happened, the man at the bar serves terrible! They could hire someone else or give you customer service instructions

Not only is this pub in a great location but the food is super tasty, the atmosphere is vibrant and the staff are really friendly! Parking on the street or nearby parking P. Couldn t recommend this pub more!

Nice typical Firkin on Yonge. Definitely will go back. Good service.

Excellent

Longtime local favorite

Quite an awesome place in all regards.

The burgers are juicy, meaty and the bun is toasted, soft and the meat to bun ratio is on point!! The fries were ok..season the dam fries Firkin!

It s expensive for the quality ! not recommended

Great fun atmosphere, but horrible and rude management who was drinking on the job and made a fool of himself.

A good vibe, reasonably priced and helpful staff who are great hosts

Great staff and vibe

The only saving grace from the 10+ experiences I ve had at this pub was the server Holly. Unlike her male counterpart who works the late shift on Thursdays (mid 30s, lanky Caucasian gentleman), Holly was consistently kind, polite, checked in on every guest, and remembered our orders. She s a wonderful Front of House staff member - our friend group often hopes that she helps us every time! Her counterpart would consistently roll his eyes upon my entire POC friend group would enter, he would visibly be frustrated when we would to decide add pitchers to our orders, he would never check in with us, and he would forget orders. This gentleman has easily ruined the experience of each group I have brought to the Quail. It is truly a shame because our community loves our times had at other firkins including the Fox (from what I recall has the same owner/manager). After his boasting of his tenure in the service industry when cashing us out, we remain baffled, disappointed, and presently awaiting the chance to experience his stellar service from what he referenced.

The best Pub!!!

Pretty average, just like any other Firkin restaurant out there. Food was average. Price was average. Staff was fine. It was quiet when I visited at lunch time on a Friday.

I have been coming to this location for 5 years. My most recent experience will be my last. You can clearly see that the tips are pooled because none of the servers seem to care- there is no incentive to work for your tips because everyone is getting an equal share. I ordered a Chardonnay and there was a fruit fly floating in the glass so when I asked for a spoon to fish it out- (the normal thing to do would be to offer a new glass) she actually brought me a spoon. Then I was served frozen calamari and when a different girl came back to the table after noticing I wasn t eating it- she inquired and I told her it was frozen and she walked away. I wasn t offered a new dish , nor was it taken off the bill- not that I expected that but I expected more than her to just shrug and walk away. I have never written a negative review for anything in my life- normally I stay silent and just never come back but this time was truly ridiculous. If I could give 0 stars I would.

Nice atmosphere but the music was too loud and not matching the vibes

The bartender was just overboard. He did not make a proper cosmopolitan (too much liquor) and was arguing his case when asked to add more cranberry juice to make the drink drinkable. He was putting too much pressure on customers to leave at 12 am on the dot ( he gave us a reminder every 5 mins 30 mins before the closure time). He needs to relax customers are not his enemies .

Great big space with tons of screens to watch sports on tv. Nice cozy section with a couch and all. Parking is not so easy around there but I really liked my evening at the Quail with friends.

Food and drinks were alright. Decent place to hang out at after work but the service staff could be a bit more attentive. Maybe make sure the whole table s order was taken before walking away with just one person s oder.

Very pleasant experience. Good location. Nice ambiance. Friendly and helpful staff.

Great overall food and people

Awesome as always.

Great pints and the bar man was a good laugh always appreciate good banter

A bloody top-notch British pub! Id love the way take out food getting packed!

Beer is good , food is good and Its a nice environment

First time there, went on a date. Played pool and took some tequila shots. There was a lady that had the most obnoxious laugh, the entire night . That just means that she was obviously having fun. End of the night I had fun. Great place, good food, good Ambient environment.

Amazing food, nice environment and great sevice

I wish I can give no star

It may have been a bad day but overall the experience was less than stellar. Ordered our drinks which were given to us incorrect (no big deal) but had to an hour between ordering and getting our food. Waitress barely checked on us. And the food was average. I normally love Firkins but this just wasn t a great experience

I ordered their special turkey avocado club. Arrived with NO turkey in the sandwich?! Only avocado and lettuce inside. I let the waiter know only to wait 15 minutes for another waiter to come out with a bowl of turkey and asking me it it s okay to have on the side. I said I d rather have it in my sandwich. They take back the SAME sandwich (half eaten) stuff it with turkey and bring it back. To top it off, they charged me an extra 8% gratuity on top of my bill. That sandwich was definitely not worth $18. WORST SERVICE EVER!

Great food, great service, great location! Will definitely go back!

One June 5th they will knowingly host a hate rally (the city already voted to keep the Yonge bike lanes so what else could it be?) For people who are opposed to the bike lanes that prevent cars veering into me on my commutes to and from work. They dont even know me.

Excellent food and service.

Great pub vibe friendly staff and ice cold beer!

I had such amazing food and the servers were so friendly.

Great Pub

Excellent service and food

Excellent service from friendly staff.

The curry chicken used to be great until they changed the recipe to a bland shadow of what it used to be. Otherwise a good pub. But please change the chicken curry back.

Great night out with the family. Booths available for seating inside as well as a cute British couch and lounge area for having a few beers and chilling with your mates. Seating available on the patio and at the bar. Great selection of food and delicious deserts. Didn t get to the bar menu. Vegetarian options: Vegetarian options available but not focused on as there is maybe one option for ever 4 others. Kid-friendliness: Kids menu available as well as colouring.

Good clean English style pub, has all the choices you would expect on the menu, and they dont disappoint.

Nice and decent place.

Guy is an amazing bartender and server. Highly recommend! He s super funny, entertaining, and very knowledgeable. Keep it up!!

Terrible service! Ive been here 2 times. First time I had to go to the bar to place my order and get the bill, as no server were checking on us. Second time they made a mistake on the bill and wanted to charge me extra for another drink. When I told them this wasnt what I ordered they were trying to trick me. The server came back 3 times each time with an excuse but couldnt make the bill amount right. Tricking the customer is disrespectful. Also the food is always average at Firkin Pubs which is why I usually go for the drinks, the vibe, and the pool.

I had a good experience. The service was great. I had the chicken tacos and I have no complaints. The atmosphere was lovely too. Washrooms well cleaned. Id be going back so Id update if anything changes.

Fun and quiet place

Service was amazing

One of the best spots in Toronto. Have been to a few private events here, great to rent out for businesses and charity events. Staff are brilliant and if you re looking for a place to go to dinner or just grab some drinks The Quail is your best bet. Was here when the Maple Leafs broke the first round curse and the whole place went insane. Johnny T popped the roof off and the staff were still able to provide the best service. Hallowed ground for me, will be back!

This is a great pub. Destroyed by covid they are still going trying to come back. And they will. I enjoyed my Cobb Salad on this day.

3.5 Stars: Nice neighbourhood pub, but the food is so-so. I havent been here many times, except to watch a couple of games with friends. I had the fish tacos the other night and the fish was fried (prefer grilled). They had zero flavour: the guac was bland, as well as the other veggies they came with -- dull, dull, dull. Next time Ill skip the food and stick with beer.

Was a nice experience, good food

Great selection of beers, ambiance, vibe, food and service

Great roadside pub

Staff very f4iendly but the Draught leaves you flat. That sums it up

Great place

ordered for delivery: fish n chips and knew that this standard pub fare wouldnt let me down. love the beer battered haddock (all fish, thinly battered and not super greasy) and fresh cut fries, def as advertised, highly recommend

I did went for Uber pickup I liked it!

Smallest wings in Toronto and bad sight lines for sports viewing.

Everything was delicious and they had many different types of seats that can accommodate large group of people!

Very nice attendance, great food and drinks. Good price!

Love that I can take my pup and they broughta bowl of water for her . She was the most happy. I ordered a beer and a cob salad. Was great!

Very quaint pub with good food and friendly seevice.Right near Summerhill station in Uptown Toronto

Very chill experience, we like the vibe in this place

Excellent pub food, location and service. Try the dry ribs, nachos, sweet potato fries and sweet chili wings!!!!

Their ale pies are so good, not to mention big. $21 for an entire day s worth of awesome pie, absolute dubs

One star for beverages. Zero for thier generic dry, crusty wings without waitstaff quality assurance atop mandated 18% gratuity and owner not open to any feedback of experience!

Aside from a decent outdoor patio space, it s short comings of a franchise operation is omnipresent over corporate chains where owner/operator approaches patrons from a confrontational as opposed to a collaborative experience; when attempting to provide feedback, franchisee proudly states that we should not come back! Customer service coaching much needed.

So far so great! The food was excellent! Wings were perfect with a tasty side salad & chicken strips so tasty with perfect fries. Had the best classic Caesar (drink) and a refreshing Coor s Light. Service was very attentive and friendly.

Nice waitresses/waiters

Good food,nice service

Great Oub with amazing customer service!

Great pub! Super friendly and engaging staff, bartender Aaron (Erin) of note... Funny, friendly and great service! All of the staff was friendly! Food was great!

Relaxed, comfortable environment and a really nice bartender. I liked it here a lot.

Would love to give an additional star ... food was okay ... atmosphere as expected but great service. Decent local beers on tap made it a little better for overall appeal

Simply super

Their Proper Steak and Ale Pie was a mess : pie crust looked and tasted like a Swanson beef pie, steak was meh, peas were overcooked And the server added 18% gratuity, which was not on the bill

They had beer, it was great

Great spot for a quiet table and a few drinks with friends. Can t really speak to the food, I ve never ate there.

Very nice setting and decor with inside the pub, service was great and the patrons were very conversational. Definitely will be going back to try the menu. Possibly increase the ranking when I do. Cheers. Cheers

Always a good time here.

Came here for a celebratory staff dinner with my work - they had arranged many appetizers that were continuously brought around, and were all very good! The staff was also very courteous, and they had a good selection of drinks and cocktails. Would recommend :)

Lovely and spacious atmosphere and great staff

The end of a brutal week, no food in the house! Dying for a feed of fish and chips. Called this place: within 15 minutes....crispy crusted haddock (massive piece) and chips...hot and just what the doctor ordered! BRILLIANT FOOD!

Great

Really tasty food, pretty good service tho I did feel a tiny bit rushed. Overall a great experience!

Great service and food!

Overpriced.

Was here recently to watch a football match. Everyone was very friendly and service was great. Atmosphere was top notch and fun. Recommend the Shepards pie!

Food was good, too many menus to choose from,brunch,in house,on line, all 3 had different meals, server was attentive, courteous, prices acceptable.

Not a bad pub. Great location.

Great and delicious food. Nice and comfortable patio dining. Hidden gem of mid-town

Enjoyed the patio. Lovely time. Great Rickards red.

Good pub food. Liz, our server was friendly and new her job really well and she made to best bloody Mary Ive ever had. Enjoyed my clubhouse very much.

Always good for a bite to eat anytime. Service was great

Nice patio, good food. Cocktails are ok. Live music would be nice

Service continues to be great and friendly. Prior to Covid, food was excellent but we returned this week and the calamari and fish tacos were overdone and nearly inedible. What a disappointment! Thank God for the cold beer. Hope they work out the kitchen; this is a great neighborhood spot.

Horrible experience at this establishment last night. We live in the neighborhood and went for dinner. We had placed our order (table of 7) and were waiting on our food. It started to rain lightly. We had one umbrella and my husband moved a second umbrella from next to us to cover the whole table. The man came out and told us we could not do that as it had to remain for other guests. There was not one other person sitting on the patio (on the road), and what new patrons were coming in the rain? How is one to eat a meal in the rain? Then the man came out and started folding all the umbrellas up (spitefully) so we had no shelter. We had no other choice but to leave at that point. Such a rude and inconsiderate man. You would think after all the lockdowns, you would appreciate patrons wanting to eat their meals outside under umbrellas, instead he was rude and lost 7 customers who will never return. As we walked up the road, every other restaurant on the street had umbrellas up with people sitting under them. This restaurant clearly does not care about their local patrons. This man, whomever he was that worked last night, should really loose the attitude and appreciate people willing to stick it out in the rain, We will never go back, and never experienced this at any of the other establishments in our neighborhood.

Everything was good Nice place

Great food, amazing staff. The best work lunch Ive had in Toronto!

Unprofessional

Great place to chill with friend and have beer

Excellent place and beer

Attentive friendly staff.

Terrible experience. Tried to charge us about 30% more than the stated menu prices because their system hadnt fully updated yet. Thankfully our server was understanding, but the table beside wasnt as lucky.

Was craving a steak and kidney pie,but got a steak and ale one instead which was absolutely amazing, served,exactly like the picture, excellent food , friendly staff, highly recommend this place

Classic

Food =chain. Service here compared to other locations is poor.

Always good service. They asked which game we wanted on the TV nearest our table. Food is always good as well. People are down to earth, what more do you want!

The food was good but the server was a bit forgetful of the orders

Great food. Nice atmosphere. Great service.

Some reviews mention above average pub food and I couldn t agree more. Daily specials here are good and some dishes are straight up next level for a pub. Beer deals are good too although there s not a lot of options. Service is always friendly and efficient.

Another great place has an open patio to enjoy a good beer n some fingers food in the afternoon. Friendly staff and big indoor pub.

Fun local place food is decent.

Nice patio, great TV for sports. Kristin was awesome.

Excellent place, delicious food, good service

Quick service. Good food and following all the guide lines

Wings were over cooked

Fantastic service!!

Nice place

Had the fish and chips and it was great. Tasted amazing and the fish was well cooked. Fish was flaky and moist. Will come back again. Thanks.

Perfectly fine, a selection of beers and wine, good attitude from the waiters

Just a great all around pub. Very comfortable with delicious food and drinks and an excellent staff.

Only came for a drink. Good service and nice place with a decent selection of beverages.