Caribbean Queen Jerk (Weston Road) in Toronto

3408 Weston Rd, Toronto, ON M9M 2W1, Canada

★★★★☆
(887 reviews)
Categories: Restaurant

About

Caribbean Queen Jerk is the premier restaurant chain for delicious, authentic, and affordable Jamaican cuisine in the Greater Toronto Area. We are proud to serve you great food across five locations, including our special Caribbean buffet. Our menu offers everything from traditional ackee and saltfish breakfasts to hearty goat and oxtail dinners. Don’t forget to grab a Ting and rum cake to round out your meal! This location was formally known as The New Caribbean Queen

Website
caribbeanqueenjerk.com
Address
3408 Weston Rd, Toronto, ON M9M 2W1, Canada
Plus Code
QF25+22 Toronto, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
5:30 AM–9 PM
Tuesday
5:30 AM–9 PM
Wednesday
5:30 AM–9 PM
Thursday
5:30 AM–10 PM
Friday
5:30 AM–10 PM
Saturday
5:30 AM–10 PM
Sunday
8 AM–6 PM

Services

Service options
No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Offerings
Small plates
Dining options
Breakfast Lunch Dinner Catering Dessert
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids
Parking
Free parking lot Parking

Photos

Reviews

4.1
★★★★☆
887 reviews

Most Mentioned

jamaican food (39) fried chicken (36) oxtail (26) rice and peas (23) caribbean food (17) curry goat (11) curry chicken (11) white rice (7) stew chicken (5) ackee and saltfish (5)
5 stars
508
4 stars
171
3 stars
79
2 stars
36
1 stars
93
December 11, 2024

Absolutely disgusting attitudes from staff, it amazes me that they still have lineup at all at any time of day. It shows that people really just don’t like to cook because the fact that you can continue to get food from them with their nasty attitudes is wild.

★★★★★
November 29, 2024

Easy 5 out of 5 stars for taste and portion size for the price. I know everyone has their own preference for taste. I have tried at least 10 other Jamaican/Caribbean. This place by far is the best I've ever had. So far I only tried the Oxtail and Curry goat (4 times) trust me you will never be disappointed, if the Jerk chicken is this good I might buy the place 😂. I definitely will be back to try the Jerk chicken and everything thing else on the menu because they really know what they're doing. Thank you Caribbean Queen. See you soon 😊

★★★★★
November 24, 2024

Sorry the food was so good I almost forgot to take a picture!!!! Great customer service 10/10👍🏿

★★★★★
October 21, 2024

It is so nice to be able to have a Jamaican restaurant with affordable prices and the food taste great. It’s in a convenient location close to schools as well as residential areas. I will definitely be back.

October 12, 2024

Walked in and was greeted with a smile and a hello. I was shocked and excited that this would be a good experience. I was wrong. I was standing directly in front of the server when I attempted to order the oxtail dinner. The server doesn't acknowledge the order or look in my direction. She starts writing something and continues to ignore me. I stand thete for a full 30 seconds before walking out. Fyi, she probably did me a favour since the location had a slight smell of sewage, and there were large flies flying around.

★★★★★
May 23, 2024

This has been one of my go to lunch spots for years. Price and quality of the food are by far one of the best bangs for the buck in the city. Other reviews will talk about bad customer service but, Im always treated with the most kindness by the ladies in the front. Highly recommend the jerk, fried, and curry chicken as well as the goat and oxtail!

★★
March 24, 2024

The food is very good. This is my favorite place to buy jerk food every time I visit Toronto west end. The attitude of servers at 90% of Jamaican restaurants has to change. I purchased meals asking for oxtail gravy and was told it would be about 1 dollar more . I agree to the price ,I got home and couldn't find the gravy I paid extra for. I will attach pictures and show the receipt.

★★★
April 14, 2023

My work would always buy lunch from here on fridays but recently stopped doing it as often. I've noticed that many things have changed throughout the years. Many comments have mentioned the customer service. It was way better before, like 3-5 years ago when there was an older lady along with some other young ladies working there. I'm not sure if she moved to the new location when it was opened or not. Food wise, a lot of our staff always ordered curry goat. I have to say that for the past few months, it's a hit or miss. The gravy has a lot of oil, and sometimes, they drown the rice in it, and sometimes, they don't. Don't get me wrong, their food is good but not the same as it used to be.

★★★★★
Local Guide
December 21, 2024

This location is exceptional. Staff is awesome, and the food is out of this world. This establishment should be a must visit for everyone.

December 21, 2024

Went here for lunch with a coworker. My rice was burnt, the chicken was not fried properly. Unfortunately I did not enjoy my lunch.

★★★★★
December 8, 2024

Great food

★★
November 24, 2024

Portions were not as shown in photo ! Food is good for the little portion I received and purchased large portion ..disappointing

★★★★★
Local Guide
November 22, 2024

So yum!

★★★
Local Guide
November 22, 2024

It was very pleasant

★★★★★
November 22, 2024

Y all really ain t gon find good Jamaican food anywhere else tbh and the service and atmosphere was just chill and relaxing

November 22, 2024

Bout breakfast and lunch here and it was terrible, the stew chicken tasted like over night left overs and the stew peas tasted nasty, beef and pork were unseasoned, the white rice was undercooked with bits or grain and clumpy, never again!

October 22, 2024

Small portions, mid food

★★★★★
October 22, 2024

Favourite Jamaican restaurant and caterer by far. Delicious food, excellent service and attention to culinary detail. Highly recommended!

★★★★★
Local Guide
October 22, 2024

Called ahead for my order and was able to avoid the long lines. Food is always great, and the staff is always helpful and friendly.

October 22, 2024

If I order a large jerk chicken and fried chicken, please do not give me 4 chicken legs. Just tell me you only have legs then I can decide. Waste of money. Thank you

★★★★★
Local Guide
September 22, 2024

I was impressed about the food. It reminded of back home when my grandmother use to cook

★★★★
Local Guide
September 22, 2024

All Caribbean foods you may think of... you get here

September 22, 2024

Chef, I ll remove this if the review is addressed since when we met, you did ask to reach out to you directly if there was an issue; however, I lost the flyer given to me as well as your number and this was given a year ago. With that said, I visited the location at Weston Road and I was not impressed. This was the second time I m having a meal from here. The first was over 3 years ago and I had the jerk pork, I was not impressed. Before I continue, let s talk about when we met. A little over a year ago, you catered a funeral reception for my great aunt who had passed. I had the curry goat and I had the fried chicken and the food was absolutely DELICIOUS!! Flash forward to today, like I said above, I visited the Weston Road and Finch location and while I can say the fried chicken was just ok, nothing compared to what I had at the reception. I didn t like the curry goat and it s nothing compared to what I had at the reception. The curry didn t look ..and perhaps I m eating with my eyes .but I was thinking it didn t look or taste like Betapac curry, but maybe I m wrong, it could be because I was looking at the colour a lot. In addition, I tried the Weston Road and Lawrence location a few weeks ago and I remember telling my friend, it doesn t taste as good as the one from the reception, but I can tell they are following the same procedure, but of course the chef didn t do this one or over see this one I did think it was much better than todays Weston Road and Lawrence. Also, when I say Chef, I mean the Owner.

Local Guide
August 22, 2024

Cant believe its lunch and the rice is sour already. The chicken is rock solid like is was cooked last week. IM ashamed for the owners here how does a company go from really good to complete garbage.

★★★★★
Local Guide
August 22, 2024

Delicious food and always fresh! I highly recommend it!!

★★★★★
July 22, 2024

My best go to place for breakfast in the morning

★★★★
Local Guide
June 22, 2024

Ordered large jerk chicken, which was lacking coleslaw and gravy. BUT, chicken was juicy and delicious. Good amount of food and affordable prices. Honest cashier over charged me extra for bottle of peanut punch when I ordered the grace peanut punch in a box. Gave me my money back which was a plus. Would come back again

★★★★
Local Guide
June 22, 2024

Pretty consistent with the taste of the food. They often dont have rice & peas and usually run out of fried chicken.

★★★
Local Guide
June 22, 2024

Im not buying anything from them any more..I order something and got something else and its not as good as it use to be...

★★★★★
June 22, 2024

Best curry goat in GTA at all locations. Soups are authentic and always hits the spot even on a Sunday. Kids favourite is the fry chicken meal. Overall most food options are solid choices you won t be disappointed.

★★★★★
Local Guide
June 22, 2024

Just had a jerk chicken medium meal, loved it and the lady was nice, responded with a smile. The bad reviews about costumer service must come from miserable people who dont give out positive energy. Id recommend this joint, first time here too!

May 22, 2024

Áll THE 5 STARS ARE FÂKE AT THIS RESTAURANT THEY WILL RÏP YOU ÔFF AND GIVE YOU VERY SMALL PÔRTIONS AND THE RICE IS FROM COUPLE DAYS AGO ON GÔD

★★
May 22, 2024

This place has no customer service . The big back girl at the front was very rude and tried to charge for napkinss.. Dutty people s

May 22, 2024

The food is great and the prices but that one black tall thick boned lady is disrespectful and out of order. Coming like she escape from the zoo. Has no respect and no broughtupsy. She is very miserable working her job and I think she shouldn t work there because you seem like you re not getting paid enough and your life is rough. No restaurant will attract customers with that type of energy and for the people that still go there god knows it s only just to get the one piece of food and leave lol. How you get pissed off because someone was trying to check a receipt to see if it match there order and you try to raise your voice and argue with your customer saying people will not want the food after . I touched a receipt that s not connected to the food or bag it was on its own. Have some respect. If you don t like your job go home & please don t try to argue with your customers because your own life problems #Free game And funny thing is I actually like this place.

Local Guide
May 22, 2024

A Caribbean restaurant that dont make is own hot sauce. Says a lot about it. It almost tasted like a white version of jerk chicken. So mild that its boring. Quality of food is good. Owners, Go visit Mr Jerk and learn from them !

★★★★★
May 22, 2024

One of the best Jamaican restaurant

★★★★★
May 22, 2024

Great service, excellent value for money in the portions and great tasting food. My only suggestion would be a little more salt to order.

★★
Local Guide
May 22, 2024

Very very poor customer service.

★★★★★
May 22, 2024

We ordered a bunch of meals and dessert, including jerk pork, fried chicken, Oxtail and dumplings/festival, black cake. While it could have used a little more seasoning the flavors were all authentic as were the staff. We really enjoyed it and well definitely be back.

May 22, 2024

Disgusted by the customer service.

★★★
Local Guide
May 22, 2024

Place was pretty busy but not very well maintained. All of the tables were uneven and no one had wiped them down in a minute. The person taking the orders wasnt rude but she was pretty brisk. They didnt have the red beans and rice we ordered and replaced it with white rice and forgot to include the gravy we ordered as well. Food itself left something to be desired and the plantains were soggy. I personally would look elsewhere for carribean food.

★★★★★
May 22, 2024

I was told about this restaurant on May 13th, 2024 my brother in law went there for Mothers day and called me saying you have to check them out so, I went for my birthday on May 17th and I had the most awesome time. Told them it was my birthday and not only they surprised me by singing happy birthday, but I was served the most amazing tasting cake with starlight burning on top as my gift . Please everyone support this Restaurant, the food is simply amazing, people are friendly and the place is very clean. I drove from Grand Valley Ontario to visit and would do it twice a day if needed because they treat their customers with class and amazing food. GlennyG.

★★★★★
Local Guide
April 22, 2024

The oxtail here is soooooooo delicious!! No joke, and priced reasonably.

April 22, 2024

Stop selling fry chicken for bar-b-q- Chicken..I order rice&peas with bar-b-q..instead they just dip the fry chicken in some sweet sauce and call it bar-b-q..shame lesss..stop serving fry chicken for bar-b-q..not here again

★★
Local Guide
April 22, 2024

While the food has been good, its unfortunate that its also not worth the trouble to get it. The tall lady taking orders is beyond rude, unapproachable and contributes to an unappealing dining experience. Luckily, I am Jamaican and know that this display of lack of mannerisms is not reflective of our culture. I will continue to receive dining and private catering services elsewhere. Kid-friendliness: Not at all. Dont bring yutes to such a place.

★★
March 22, 2024

There is nothing good about this place. .. Staff is miserable and rude , i guess as they work for less than minimum wage!! Food is totally disgusting. ! You pay for your food but they act as if you are begging it. .. It s so sad that getting rich is more important than the way you treat others .. God is watching us all and Karma is real. .. I would never buy food from this place again. . They don t care about the customers just how much money they can make. . I got sick from eating jerk chicken last week. I notice the people in the kitchen touching food with their dirty hands. . Cook at home and boycott these restaurants who don t care about customers..

★★★★★
Local Guide
March 22, 2024

The food is amazing and you cant beat the prices . The service is fast and very friendly. I would highly recommend it to anyone that likes Caribbean food . I will stop in anytime Im in the area even if Im not hungry lol .

★★★★★
Local Guide
February 22, 2024

Delicious, my new favourite Oxtail, Jerk Chicken/Jerk Pork place. Aromatic, spicy, flavourful, right amount of heat. The hot sauce was really good with it as well, and my new go to drink is pineapple. Highly recommended

February 22, 2024

Taking time out of my busy day to write a review because of the terrible service. I went in this morning to buy food and the lady at the front counter had a terrible attitude. Any question I asked about the menu, her reply was read the menu and kissing her teeth. Because of her I didn t feel like eating her anymore. I left and off to find another restaurant to eat at.

★★★★★
January 22, 2024

Amazing curry goat

★★★★★
January 22, 2024

Do you want good Caribbean food?? Check this place out

★★★★★
January 22, 2024

The best oxtail I ve ever had

★★★★★
January 22, 2024

Always love coming here. Food is incredible

December 22, 2023

I will never buy from them again, I ordered Ackee and saltfish. I only got fry dumplings and ackee for $11.30. why lie and say its ackee and saltfish when yall know theres no saltfish in it? Totally rip off.

December 22, 2023

Was served old food that made my stomach hurt till the next day. Prices are fair but its like what they say. You get what you pay for.i would rather pay higher price and get fresh food .

★★★★★
Local Guide
December 22, 2023

Recently ordered trays of jerk chicken, the best jerk chicken in town! Thank you.

★★★★
Local Guide
December 22, 2023

This was the spot for years! Food is still good - but - unfortunately these days outside of the fried chicken, everything else is mediocre. The service can be slow, so if you are in a rush you should call ahead.

★★★★★
December 22, 2023

Great Prices , Great food and Great Service!

★★★
December 22, 2023

Good is wonder. I have been buying food since the first day, they open.. the only set back is the poorest customer service I have ever seen..she should not been on the front page.....

December 22, 2023

The women doing cash today Sat Feb 18th 2023 is horribly miserable an should not be working with the general public. I have been coming here for years now because the food is good but I stopped for the last 5 months due to this women and coming in today I was surprised to find she is still there. If you dont like your job then quit and dont give hard working people your stinking attitude when they come to buy food at your establishment. Her attitude is sickening. I will never come here again as long azh shes here and I will be sure to spread the word to the many people i know that frequent this spot.

★★★★★
December 22, 2023

Great food

★★★★★
Local Guide
December 22, 2023

Perfect food every time

★★★★★
December 22, 2023

Fantastic place. Came highly recommended from friends and will make sure to drop by anytime am in town

★★★★★
Local Guide
December 22, 2023

Wow what a deal in 2023. Great service food Is amazing and the price??? JUST 7$ AMAZINGGGG

★★★★★
Local Guide
December 22, 2023

Great place, All good

★★★★★
Local Guide
December 22, 2023

Great food! And the lady at the register was friendly and welcoming. It was packed by the time I was leaving, that said a lot.

★★★★
Local Guide
December 22, 2023

They always ran out of food towards the end of the day which means it must be good and also that you know that fresh food will be cooked for the next day. Pricing remains good despite the sudden rise of inflation.

★★★★★
Local Guide
December 22, 2023

Jamaican food!! Cant beat the flavor or the price, check it out!

★★★★★
December 22, 2023

Very professional service and food tastes great!!

★★★★
Local Guide
December 22, 2023

Service sometime a little if you but food always good

★★
December 22, 2023

I used to really like this restaurant but today is my last time coming. I bought jerk chicken, curry chicken, fried chicken. I asked for extra ox tail gravy which i paid for and only got a very little,. The curry was so watered down n the jerk chicken didnt taste like jerk chicken there was no kick to it

December 22, 2023

As someone who lives out of town I was really looking forward to good authentic Jamaican goat or oxtail. The oxtail was not available so I opted for the curry goat. I was served soggy white rice and what look like the bottom of the pot goat meat. If I could give 0 stars I would, I wouldn t even feed my dog this nastiness.

★★★★★
December 22, 2023

Great price, great portion great taste!! We will be back :) !

★★★★★
December 22, 2023

Excellent food as usual.

★★★★
Local Guide
December 22, 2023

Food was good.

★★★★★
December 22, 2023

This Restaruant is the best stop for Jamaican food for in Toronto. Taste always bussing. Breakfast, Lunch, Dinner they got you.

★★★★
Local Guide
December 22, 2023

Food was good. Portion just too small

★★★★
Local Guide
December 22, 2023

Good Jamaican takeout food, Breakfast through late even snack, Small ear-in area, can get busy, but service is quick and polite

★★★★★
December 22, 2023

Fried chicken gravy crazy

December 22, 2023

Terrible place! The waitress was rude and had an attitude! Water is dripping on you while you in the store order! They cover the furnace with green paper but water drips . Only come if your desperate!!

★★★★
December 22, 2023

Love their peanut and corn meal porridge(s). They also have really tasty salt fish fritters when they re available. I haven t tried the lunch/dinner food.

★★★★★
Local Guide
December 22, 2023

Amazing service and lovely peoples

★★★★
December 22, 2023

Staff is friendly, food is great! I recommend the jerk chicken here for sure!

★★★★★
Local Guide
December 22, 2023

My opinion their food is great. Its like a buffet

★★★★★
Local Guide
December 22, 2023

Great food

★★★★★
Local Guide
December 22, 2023

If you want real Jamaican food this is one of the closest ting to mamas cooking.

★★★
December 22, 2023

The food is good, but the service sucks from certain ladies at the front desk

December 22, 2023

I bought fry chicken with rice and peas and almost lost a tooth last night. There was a piece of stone in my food. I rate this place a lot, but this was a serious matter. I d love for the owner/manager to reach out to me. I called the restaurant and they offered to replace the meal. I didn t accept.

December 22, 2023

Just horrible customer experience please do better as a black business Very rude and hostile disrespectful if you do NOT want to work then go home I shouldn t have to argue about MY FOOD with you when I m PAYING

★★★★★
Local Guide
December 22, 2023

I wouldve taken a picture but I ate the food too fast its just that good.

★★★★★
Local Guide
December 22, 2023

Reliable fresh

★★
December 22, 2023

If you could make the Ackee and salt fish like you used to with actual salt fish the quality would be better. Food had way too much oil and the Ackee to salt fish ratio just wasnt right.

★★★★★
Local Guide
December 22, 2023

Good food

Local Guide
December 22, 2023

Ordered ackee and saltfish. Choice of side: yam, boiled dumpling & banana. WHERE IS THE YAM????? The food is priced the way it is bc of the provision foods that comes w it... , yam, plantain... This is non-negotiable... Ive never in my LIFE seen someone do this. Theyre crooks. Thats like paying for premium topping pizza and getting delivered a cheese. Lmao Called... No answer... They packed up and ran to Mexico???

★★★★★
December 22, 2023

Great tasting authentic Jamaican food .

★★
Local Guide
December 22, 2023

What is going on here. Food taste nice. Im eating this curry goat dinner an I find a piece of metal in the food. Thank God I didnt swallow this piece of metal shred to go down my throat. I take my picture of the meal with the shred to find my husband looking through reviews to also see someone else comment a review of the same issue. I create this review to also warn others to beware of this food that can potentially do you serious harm to your body. This food here can send you to the nearest hospital. I want to warn anyone that buys this food to take great caution when going to eat from here. I love me some curry goat, again it tastes great but I cannot accept finding metal shred In my food. Im surprised to see another person having the exact same problem as myself. Thats even more scary. Will not be eating here and I hope they change the cook and or management so that they dont kill anyone who decides to eat their food. Something has to be done about this or this will be somebodys last supper. Trust on that. GOD is great saving me from serious harm.

★★★★★
Local Guide
December 22, 2023

It was good. Reminded me of Jamaican cooking

★★
December 22, 2023

Food quality has gone down since they ve switched their name from kitchen king jerk they food quality was better specially when they had the $5 special fried or jerk chicken with red sauce going on any time of the day. Bought a medium half jerk half fried and the lady pour gravy all over the chicken where I only asked for gravy to be on the rice & the rice n peas isn t as great any more plus my food was cold should of been warm but I guess it was food they was sitting all day

★★★★★
Local Guide
December 22, 2022

Came here for the lunch buffet, 5 items with more than enough to choose from that is hot and fresh. Cant go wrong

★★★★★
Local Guide
December 22, 2022

Great tasty food BBQ/JERK chicken is a must try!!@

December 22, 2022

I drank 3 bottles of water after eating the curry goat and rice and peas too much salt, my goodness!!! you could count the peas in the rice, i had to remind myself i ordered curry goat because i hardly saw any curry.

★★★★★
Local Guide
December 22, 2022

Really convenient for early shift workers; and, the cornmeal porridge is really good Update: It is a good restaurant, it is a convenient place, and I will continue to support by purchasing from here, regardless of the hour. Within the Terrace Plaza (barbershop, supermarket, Golden Star restaurant, laundry mat, etc.) Routes: T.T.C#36, T.T.C#165/989 Nearby financial nstitution: CIBC Recommended spot for all ages

Local Guide
December 22, 2022

Ordered Liver breakfast on March 26 2022 it was unbearable disgusting. There was no flavour bland. The liver was covered up with too much black pepper no onion, no seasoning no nothing yuck . I will not waste my money on that meal again, but the salt mackerel breakfast is good.

★★★★★
Local Guide
December 22, 2022

This place has the most iconic fried chicken with an unforgettable gravy. Been going here for years!!! Their student special was always a life saver.

★★★★★
Local Guide
December 22, 2022

Food and staff are fantastic! A Must try it !

★★★★★
Local Guide
December 22, 2022

I ate there today and it was the best Caribbean food Ive ever had. The hostess and the owner were so kind and sweet

★★★★★
Local Guide
December 22, 2022

The best price The best portions The best flavor in town

★★★★★
Local Guide
December 22, 2022

Always good food and fast service.. prices are affordable

★★★★★
Local Guide
December 22, 2022

Great Food. Awesome atmosphere

★★★★★
December 22, 2022

Best Jerk chicken in western Torono ever, specially the essence of the bbq flavour and the quality of the food it goes down to the very detail five stars to the chef, awesome work and brilliant service too.

★★★★★
Local Guide
December 22, 2022

So fresh i cant believe the cook starts at 5am smoking the meat outside the door

★★★★★
December 22, 2022

The food is ridiculously good. The price is extremely affordable. Friendly and warm people attending to u

★★★★
December 22, 2022

Jerk chicken, fry chicken and oxtail good portions for the price

★★★★★
Local Guide
December 22, 2022

Great selection of authentic Jamaican cuisine that tastes GOOD!!!

★★
Local Guide
December 22, 2022

Ive been here many times, and have always enjoyed the food. Today though, Im not sure what it was but the food seemed off. The BBQ chicken was actually covered in Sweet Chili Thai sauce, and the jerk chicken was sweet. The chicken itself was flavorless for both meals. Not sure what happened today, but I know the food could be 100 times better.

December 22, 2022

Ordered bbq chicken and the chicken was old like it was cooked the day before parts of the chicken was black ....not impressed

★★★★★
December 22, 2022

Customer service: Excellent Food Quality: Excellent Thank you for your hard work. Please open Sundays too.

★★★★★
December 22, 2022

Keep going back at least once a week love the food and customer service the lady knows my face by my voice once i arrive to pick up she knows it me love it.

★★★★★
Local Guide
December 22, 2022

Excellent service amazing staff Food is always satisfying

★★★★★
December 22, 2022

Honestly the customer service is much much more better now and the food is solid!

★★★★★
Local Guide
December 22, 2022

The Best curry Chicken around $7 gets you a small in name only Chicken and rice and a pop more than enough to fill up a large man. Super tasty Highly recommend. Was back in the neighborhood so had to stop in for lunch, Mmmmmmm man that is some good food

December 22, 2022

REPOSTING AGAIN BECAUSE FIRST REVIEW WAS QUESTIONABLY REMOVED...... The fact that this place has 4 stars on Google baffles me! This has got to be the worst Jamaican food I have ever had! Being Jamaican and knowing how to cook you should know how Jamaican dishes are supposed to taste. Everything I ordered was stale, old looking, burnt and taste burnt. Yes I could have made my own food but there are times we prefer to order out and support these restaurants. Ordered through UberEats: cow foot soup, oxtail w/rice n peas, goat w/white rice & another goat w/provisions instead of rice paying an additional $2.00. I asked for gravy on the white rice and there was absolutely no gravy, rice was dry as ever, goat taste and smelt burnt plus there were pieces of something black, burnt and hard mixed into the meat. The other goat dinner was to have provisions, this was added to the instructions advising them to charge the additional fees, this wasn t done, I doubt these ppl even read the special instructions! They have the options to sub for provisions on the app. Each dinner had a salad of shredded carrots & cabbage, the salad was dry and shrivelled almost like it was left out over night. This salad is not supposed to be like that. Only thing that taste somewhat decent was the oxtail, it could just use more pepper. The soup had no taste needed salt and more spice and the dumpling in the soup did not taste fresh, it s as if everything was leftovers from the night before. Everything was horrible except for the half decent oxtail meat that had more of a sweet taste and no pepper, the goat dinners went straight into the garbage, wasn t about to eat that especially with those burnt pieces of unknown objects mixed into the meat. I ve ordered through UberEats from other places and made requests in the special instructions and request was met and if extra charges than the restaurant would apply so i know this can be done but my goodness this place has to be the worst of them all! Either your cook can t cook or you all just don t care! Like how is it your serving burnt meat! You guys should be embarrassed. I usually order from the location at Lawrence & Weston Rd which is waaay better. The prices are great but that should have been my first red flag cause other Jamaican places I ve gotten food from is not charging 13$ for goat and oxtail each. This was ordered on July 2nd at around 4:35, at that time of day and on a Saturday your food shouldn t be stale. I will no longer be supporting this business. Hopefully other ppl have had a better experience that we had.

★★★
Local Guide
December 22, 2022

My experience at Caribbean Queen was okay. I ordered an oxtail dinner and jerk pork. The oxtail was great, 10/10. Wish there was a little more coleslaw though because it was amazing. The jerk pork was cold, dry, and very disappointing. The restaurant itself is nice and clean. Also, the lady who took my order was very friendly.

★★
December 22, 2022

I order a ackee and saltfish through uber eats, upon arrival I notice there was not one peice of saltfish.

★★
Local Guide
December 22, 2022

My first experiences with Caribbean Queen is very disappointing but there is a upside to it. Lets start with the flavor or taste that I ordered on there menu,First the jerk chicken had a nice taste to it but I wouldnt say it was authentic due to the fact that it didnt really gave that zing or wow feeling. However the fried chicken stand out more than the jerk, the batter and seasoning they use was good it wasnt salty or the spices wasnt overwhelming it really had a nice blend to it. The only down fall on the dish itself is the mango habanero sauce which is too sweet for my liking and not enough spice or kick to it. Overall Caribbean Queen has its potential but with a few minor tweaks on the food this place would be a hot spot. Reason being that the rating is low its because half cooked chicken. See vie pic

★★★★
December 22, 2022

Why you mean to me when I am ordering? food is excellent but you made me feel sad waiting in line for 7 minutes until I got my food. :( maybe I look ugly? or maybe you having a bad day. I think i am ugly that is why you mean to me

Local Guide
December 22, 2022

Disgusting rude people working here. They don t know how to behave. Learn some manners and behave properly with every one.

★★★★★
Local Guide
December 22, 2022

Been coming here since I was 13-14 and the food never ceases to amaze me on how good it was and how cheap you can get it for! The portion was great as a student as you get everything from meal and drink for about $5 and when youre a student growing up, that was a lot of money so to see them have that lunch special going on was a huge convenient for myself and many others. The food itself, rice and peas and jerk / fried chicken are to die for. Everything about it just works and the taste is worth it! If youre from the area and havent tried it or from afar, I definitely recommend some good ol Caribbean cuisine!

★★★★
Local Guide
December 22, 2022

Food was on point. I enjoyed the fried chicken.

★★★★★
December 22, 2022

Good food.

Local Guide
December 22, 2022

chicken seemed old and smelt bad

★★★★
Local Guide
December 22, 2022

Ordered 1 tray of jerk chicken and 1 tray of fried dumplings from them for my companys event, it was delicious. My one issue was the disorganization at the store when it came time to pick up. Waited 25 mins for a receipt I asked for days prior!

★★★★★
December 22, 2022

My 4 days per week food store. The red peas soup needs to b ?

★★★★
Local Guide
December 22, 2022

I had the jerked chicken dinner. It was awesome. Ill be back again

★★★★★
December 22, 2022

Good cooked food for reasonable price

December 22, 2022

Customer service is poor. I dont know why the attitude is there for the cashiers. If you dont wanna work, dont!

★★★★★
December 22, 2022

Good food

★★★★★
Local Guide
December 22, 2022

Great food and great customer service

★★★★
Local Guide
December 22, 2022

Great take out spot for quick Carribean dishes, the jerk chicken was falling off the bone! And you can tell the chef loves what hes doing, location is always congested due to the construction on Finch but great food overall

★★★★★
Local Guide
December 22, 2022

Nice fry chicken with rice and beans

December 22, 2022

Been coming here for years I must say I must say food was great back in the day just tried your food again today and Ill tell you the quality is gone nothing like it used to be a couple years ago very small portions all chicken leg dark meat no white meat very little portions An quality of taste of chicken and rice and peas are not the way they used to be I must say guys you lost a customer .

★★★★★
December 22, 2022

A the best food especially the oxtail

★★★★★
Local Guide
December 22, 2022

Goòd customer service

★★★★★
Local Guide
December 22, 2022

Good eats

December 22, 2022

I ordered 4 lunches for pick up. Upon calling, the lady was in such a hurry to get off the phone, kept asking if I am done with terrible attitude. After giving her my order. Went to pick up, after trying to identify who answered the phone, no one would take responsibility. While waiting, the chef said they didn t have the gravy I wanted. The person at the front obviously was the one who answered the phone..because she was so nonchalant with relaying the message. Her words were oh well ! Then turned to me and said there s no curry gravy . But with the attitude and body language I was given I was not pleased at all, I requested a refund and left. My pledge is that Caribbean Queen can never get my money again after years of support and buying food at least 3-4 times a week during my work lunch hour. Just that one experience left a bitter taste in my mouth. Customer service plays a major role in the longevity of any business. Even after years of service, things can go downhill at any point with the wrong staff as the face of the business.

Local Guide
December 22, 2022

Good food pooor poooor pooor customer service. That s gonna let business go down

December 22, 2022

Caribbean Queen Jerk (Weston/ Lawrence) Wish I could give 0 stars because management and customer service is absolutely terrible. The cashier is very rude and has absolutely no experience in dealing with issues/complaints. I had an incident on June 27, 2022 and it has yet to be rectified. I found steel wool embedded in the rice and peas. It was stuck in the rice grain (picture and video to prove). You call to discuss the issue and the cashier keep giving you the run around. Gave them multiple opportunities to deal with the complaint still no resolution. They have no business etiquette, after all they are not running a restaurant, they are operating a cook shop. Don t waste your money and time eating there. It s not worth it!!! PS: check your food before leaving the restaurant if you choose to eat there. FYI- Arlene is very pleasant and would have dealt with the issue at hand.

★★★★★
Local Guide
December 22, 2022

Food was always good when I went.

★★★★★
Local Guide
December 22, 2022

Food is always good and the price is great which equals best value for your money. Authentic drum-pan jerk in the summer which is exactly like its done in Jamaica! Delicious rum cake at almost half the price I pay in the East! You have to check this place out!!!

★★★★★
Local Guide
December 22, 2022

Lunch specials great value for price.

December 22, 2022

The food is great but it s such HORRIBLE customer service. Everyone always has an attitude for absolutely no reason. They re not welcoming and make it seem like they re doing YOU a favour by purchasing their food. A great attitude is an important asset to a successful buisness. The cashiers attitude is uneccessary and just plain out rude.

★★★★★
Local Guide
December 22, 2022

Best fried chicken and rice and peas with sweet sauce ughh and there chicken wings are to die for along with there dumpling and ouuu there rasta pasta I so good staff are nice can be a lil confusing at times but all in all good experience

★★★★★
December 22, 2022

The food and prices are what keeps me coming back.

★★★★★
December 22, 2022

Excellent service, even better food. Catered for our party of 50, mostly Caribbean people and they praised the jerk chicken and goat.

★★★★★
December 22, 2022

Food so fresh. Everything tastes great. The oxtail super tender and jerk chicken has just enough spice. Fried chicken is also good.

★★★★★
Local Guide
December 22, 2022

Always a great experience as early as 6:00am for breakfast, mmmmmhmmm delicious

★★★★★
December 22, 2022

Opens early 6am best chicken

★★★★
Local Guide
December 22, 2022

Fried chicken is really juicy. I highly recommend to ask for ox tail gravy, totally makes the rice so much better.