39 Bay St., Toronto, ON M5J 3B2, Canada
From our humble beginning in 1975 as a kiosk in a shopping mall, selling only whole bean coffee, Second Cup Coffee Co.™ has become the largest Canadian specialty coffee retailer. Our goal is to be the best. For us, that means putting coffee at the core of business, focusing on quality, innovation and creating an individual experience for our customers. With innovation, sustainability and a focus on the community in our DNA and in our beans, we know you’ll want a Second Cup.
One stop, 2 Shops. Coffee and Lunch, together. Nice cozy place.
Great service ! Tried the halloumi for the first time, so good!
Pretty average food and drink. Probably microwaved. BUT… the staff were all so lovely! It’s my birthday and I stopped in for a quick bite, as there aren’t many options around there. All three of the staff were really friendly and smiley. I didn’t tell them it was my birthday, but they were just so warm and welcoming and I really appreciated that a lot. It’s so easy to be kind to people and they all did that. Thank you! Keep it up! :)
The worst sandwich shawarma ever , felt that I was robbed,paid more than 20$ for a wrap that came literally with a spoon of shawarma and the whole wrap is veggie and dressing sauce , have not taste any kind of shawarma inside the wrap and when complained they said that they have to put specific amount of shawarma ,that’s insane and not worth $5 versus lazeez shawerma or Tahini shawarma or other shawerma shops
Great vibes to work and chill, good seating and amazing atmosphere. Grab coffee, pastries or delicious food from pita pit. I enjoyed the Falafel Pita! I asked for another plain pita because I broke mine and they gave it to me for free! Excellent customer service and they are always smiling staff 😀 Don’t miss out! Pita Pit is too good ! 🥙
I'm a huge pita pit fan and was really unimpressed from this visit. I was made to go round in circles trying to get my rewards scheme to work for 10 minutes until the supervisor informed the server they don't accept them at this branch, total waste of time and seems basic knowledge. The black bean pita just wasn't up to scratch at all and not a sniff in comparison to its usual taste. Soggy, wet, cold and bland on an anemic pita made this gross. I wish I'd saved a ton of money and opted for something like Subway which is a much higher standard than this. I'd avoid this location in my opinion and won't be visiting here again.
Excellent customer service, good coffee exactly as you ordered it. We came in on a slightly cold day, -5C. We got a couple of donuts, a chocolate chip cookie, and a couple of coffees. One hot black coffee, and one Belgian chocolate coffee ordered at room temperature and it came at exactly that. The chairs are comfortable, the atmosphere is quiet and nice. The location is also close by union Station. Hot chocolate is also good. Not too sweet.
Thanks to their flexibility and comfortable with accommodating customers’ request, I was able to try more varieties and flavors of the frozen yogurt. The taste was great. They are always happy to listen and adjust to my preferences, and always come with high quality.
Came here with family and was confused what to order, due to lots of chicken options but to our luck the witty guy on front Mani showed us different types of chicken and made recommendations instantly we know what to order and serviced us very nicely. Cant ask for more. AMAZING!!!!
Very friendly staff.
Horrible customer service and stingy with toppings. Got our order wrong multiple times Food
Amazing coffee and free wifi baby! The place is neat and the staff is really friendly! Service
Went to the restaurant at 10:35 but they told me that they open at 10 am and had to wait 10 minutes to be served. Since I was on break from work I couldnt wait. Was disappointed because if they are open since 10am I dont understand that 40 minutes after they are still not ready to serve orders.
Everything is very delicious and worth of price Service was awesome Food
Staff were welcoming friendly and made suggestions that I tried and loved
Good food with fresh ingredients, decent portioning, helpful and welcoming staff. The location is busy and gets crowded fast and often.
The people at Pita Pit have very positive energy, its contagious.
I loved the raspberry ice tea
Not much to say but that I had a piece of red velvet cake here while waiting for my bus and the next week I had the worst stomach flu/bug I ever had. Went to the doctor on multiple occasions and they believe it was from the food I had that night. My friend on another occasion after also had the carrot cake there and had the same problem. We think probably they keep the desserts out for too long as my slice of cake was very dried and the frosting was inedible (I only had a few bites before I stopped eating it). Anyways, as great as the service is I really think you guys should skip this place and go to some of the much cleaner and nicer places like Hazukido in Union station now that the food courts and stuff opened up. TLDR: If you want to risk getting extremely sick go to this cafe.
Clean place, friendly staff, pita tastes good and fresh.
Great service and awesome food
The food was delicious, and the place was really clean. The staff manny was very friendly and i would recommend anyone to try the food here.
Good ambience, courteous staff, good food. Amar took care of us. He was very gentle, attentive and ensured that we got best service as well as quality food. Great show Amar - Keep it up !
Food was very fresh & delicious. Staff was very kind and helpful.
Had their Chicken Shawarma Pita & Smoothie. Everything was very fresh and delicious. Friendly & Polite staff.
I come here every time I go downtown. Nice and cozy place to work.
Love their hot chocolate!!
They make a great cappuccino! Highly recommend one. The staff are very warm and welcoming and their bathrooms are really clean which is not easy to find in downtown Toronto.
I ordered a chicken shawarma pita. It was so good, I think one of the best I ate so far Manprit was so easy to talk with and gave me good suggestions. I also ordered a mocha frappe from second cup. I didnt knew which to order, I just said chocolate and cold and I got a great recommendation from Krizel and it was so good They are professionals and I really like it
Best drinks available in Toronto
Its friendly and the cheesecake and Americano fresh are delicious!
Aman was very kind and her service was very great. I recommend everyone going there. Its the best.
Could you please confirm this is halal? restaurant?
In today s age, pita restaurants in the downtown core have reduced significantly, much to my disappointment. Thankfully, Pita Pit is still here and serving amazing healthy options! They are great with special requests and for the calorie amounts this place cannot be beat! Thank you :) Dietary restrictions: Low calorie options
Friendly service, clean and well stocked toppings / filling station.
Friendly and professional staff - they made my day!
perfect in rainy day
The second cup staff was so nice and the maple cream coffee they suggested was amazing!
Wish Google had also options for negative stars and the max stars will go to this pita pit location. Horrible staff and service. Literally degrading the PitaPit reputation. They just lost my business forever.
Good ingredients and pitas but you have to battle with the employees to get the pita you re after. Employees are extremely stingy with the quantity of ingredients they give you. You ask for cucumbers you ll see 3-4 tiny cubes. You ask for olives, you may see 2-3 tiny slices. You consistently have to ask for the same ingredient multiple times for them to give you an adequate quantity. Not very efficient. You ask for avocado or humus spread forget about it they ll spread on the equivalent of a quarter spoon. Please retrain your staff on the proper quantity of ingredients your customers should be supplied with, especially when they pay for double meat, etc!
Exceptional service/drinks & desserts@ SC! Personable, friendly & professional staff-always! Comfortable seating & great place to ppl watch outside windows. Recent Addition of PP is very welcome for the neighbourhood. PP is excellent. Always fresh, tasty & healthier options. Service is also very friendly & amazing. MGR Kritika is always smiling & all her staff display great customer service. So happy its opened & literally 5 min walk from my condo. Highly recommended! We ll be back often Update January 2024: Mani & Yami were excellent with their service & making of pitas. Mani is very professional & personable. Pitas were delicious!
Very nice Parking: Food : 5/5 |
Pita pit is a welcome addition. Had pitas with my father and both were super good. Try the donair sauce.
Excellent coffee shop in busy downtown core. The coffee was hot and tasty. 100% recommendation.
The staff is so kind and friendly, and the coffe and pastries just Amazing ! Definitely I love it
The staff at Pita Pit are so kind and helpful, and the pitas get such an amazing array of ingredients they turn out amazing every time. This is going to be my regular spot from now on!
Really sweet people and great service
Amazing place. Authentic coffee. Food
Great service. Amazing coffee.
Regular place for me, the service is fast and staff is great, makes you feel homely. Would recommend it to everyone
Amazingly efficient and friendly staff. Good selection, tasty pastries and love how they offer real smoothies!
Most staff are welcoming and friendly, but I had one encounter with a staff. Shes the old lady and she doesnt seem friendly at all. One time I even saw her using her phone while her work mates are working hard. Hope the manager address the attitude of this employee. Overall food and staff are great just not with this one staff I encountered.
I love this place, the staff here are very friendly and efficient, This is a great coffee shop if you re in the area. My coworkers like the smoothies here, and I like the iced coffee , they also have a banana bread that s delicious as. One of the best shops I ve been to in Toronto. Kid-friendliness: I see families with kids in second cup all the time, they cater to a wide variety of people.
Very nice menu, clean place, friendly staff. Good service.
Best second cup in the city. Many cake selections and the baristas are friendly. Would definitely come back
I love The Hot Chocolate here in second cup the taste is so good even the looks is so delicious
Really loved the pastry here( chocolate fudge cake)
When I came here the atmosphere is very relaxing friendly staff and amazing customer service. The food is very good and I love the latte I order Vanilla Latte with oat milk. Very good espresso and amazing baristas. I definitely would recommend the breakfast sandwiches . I will come back here and recommend to my friends and family.
I really like this place, it has own energy so cozy. Coffee is so good. Peoples are so nice, there is a blond lady she is always smiling and always so kind. Thats my favorite coffee place.
Amazing fresh brewed
Came here on a chilly day, had the largest cup of cappuccino, delicious and generous portion, good to the last drop ... it drove away all the winter blue .. very nice ambience and friendly staff !
I recently had the pleasure of enjoying a delicious ham and cheese melt sandwich and a cup of London Fog at Second Cup Cafe 39 Bay St branch while taking my online class. The experience was absolutely satisfying in every way. The ham and cheese melt sandwich was simply delightful. The ham was savory and juicy, and the cheese perfectly melted and gooey. The bread was toasted to perfection, and the overall flavour was just right, not too salty nor bland. It was a perfect light meal that kept me energized throughout the class. The London Fog was just as impressive. The tea was of high-quality, and the subtle hints of vanilla and Earl Grey just made it divine. It was the perfect accompaniment to the sandwich, and I could feel myself relaxing with every sip. The ambiance of Second Cup Cafe 39 Bay St branch was lovely. The cozy atmosphere, friendly staff, and comfortable seating made it easy for me to concentrate on my classwork while enjoying my meal. Overall, I highly recommend this cafe to anyone looking for a great place to enjoy a tasty meal and some warm drinks. The ham and cheese melt sandwich and London Fog were fantastic, and I am positive that anyone who visits will have a similarly delightful experience. Vegetarian options: Dhara Falafel
Great place. Good vibe with friendly staff with latte art.
I regularly go here on weekends in the evening. Why this second cup is understaffed. I noticed on Saturdays only two people work until evening. U should have at least 3 people, knowing ur location, its usually busy on weekends especially with events at scotia. I see only two same people working on Saturday evenings. I feel sorry for the old lady and her workmate. Kudos to these two people for having fast and great service!
Great menu choice. the lineup was very long still the drinks were served quickly. Great ambiance.
I thought I had had the best cappuccino in Rome, Italy until I came to this place. Nihan was extremely helpful and made my capuccino just the way I like it but exceeding my expectations. The staff was also very friendly and engaging. I would give it six stars but only have five.
Vegan sweets from the earth smores cookies here.
Excellent Blue Butterfly Tea Latte !! I highly recommend it, smooth silky and very tasty.
Delicious drinks
Excellent location, prices and atmosphere. Supper recommended!
Very kind
Amazing coffee.
Chai tea latte is amazing here ...
Excellent customer service and best Mochaccino..
Iam a regular costumer of pink berry at second cup 39 Bay Street, I use to get a regular with toppings but yesterday it seems there is a weird taste it s just like a vanilla soft ice cream from the ice cream truck on the street my $9.32 was wasted, it is not the same of what I expect it s not a yoghurt it is soft I cream Pinkberry must make action on this pls .. iam so disappointed ..
Pastries are barely edible.
Awesome customer service from AMAANA, we were about to buy a bag of coffee and after scanning our points, she recommended that we can redeem our points and not paying for it, which was great awareness, and not only that, she offered us a free coffee to try as well!! Thank you for the amazing service :)
Great lattes and friendly service! Would be 5/5 if the ambience was different. Right now it feels like a bright and silent cafeteria. Might be fine for the morning time, but after 4:00pm, I think dimming the lights and/or having more of a yellow/warm undertone and also playing some music (like coffee shop jazz) would make this spot more inviting and cozy. After this time some people just want to come and relax with a cup, chat with friends, go on dates etc. If these two things change you ll definitely find me here more! For now, I do mobile pick up and I m always happy with what I get. Staff take care of the drinks here with love! Update: location is now playing music which has made me want to come back more! Looks like Reno s are in the works too.
Worst coffee I had in Toronto. I got myself a cappuccino with coconut milk - the coffee was tasteless and milk was sweetened (I never add sugar to my coffee) We also ordered raspberry chocolate cookie (dry and not fresh), butter tart (not bad but for me personally too sweet) and brownie (same as previous- not bad but a bit too sweet)
The best coffee shop ever! I really like their FRO CHO, with whip cream and drizzle! Plus the friendly baristas and super great customer service! Really good to visit this place!
We ordered capuchinos and the chocolate fudge cake, unfortunately the coffee tasted like it was burnt :( apart from that the service was really good and the cake was delicious
Good environment
Well, I always wanted to go there, so I did. Not what I was expecting not gonna lie. Service it s very attentive and kind. I didn t like that is kind of lonely. There is not much going on and we had some strange characters coming in that made me feel a little unsafe, so I left fast
The Pita Pit Artists are good but still have much to learn. Would recommend they spend a day working at the Barrie or Huntsville locations.
Staff is friendly and gives great service. We always stop here for our morning coffees before a trip to the island.
Sorry but your sandwiches taste horrible. I just got a turkey pesto mayo sandwich for my breakfast, one bite and i feel pukeish. Your coffee is great though.
Its a nice second cup, but most of the food looked a little stale. Still, the hot chocolate was good.
Always visit them whenever get the chance Taste of their coffee is delicious You can try any flavor and it is delicious Enjoy Food : 5/5 |
Great place to eat Pitapit. Guy named Amar helped to make perfect pita. I loved the taste it was super delicious. And Amar was very good at his customer service skills
This is one of the best experiences in Toronto!) very friendly staff who smile and communicate really sincerely and not because it is necessary! if you dont speak English perfectly, they will help you very well with the choice of ingredients) The friendly staff put us in a great mood for the whole day!) And the food here is really delicious!
Very good food and service
Oh God you literally can count how many chicken pieces. This is chicken shawrma plate. NEVER AGAIN. Paid more then $10 for this.
Great food with a wide variety of protein and toppings to choose from! They also have very indulging cakes and flavorful fall drinks!
Travelling from England and stopped here briefly with my partner, service felt unorganised but the atmosphere was lovely. Food was great too. Theres a hispanic gentleman there who got the orders slightly wrong but we didnt mind, he was great and we hope he finds good success.
Really great place with good customer service and food tastes really good ; both the coffee and the wrap was good really enjoyed being here , will definitely come back. If you re around or live nearby its a must go place.
Really loved this place good food and great customer service. Will come back soon , Its a must visit place in downtown. Now for me its a go to place for lunch. Thank you Pita pit!
Amazing Service, Edi is doing great work managing this location!
If youre in the mood for a taste explosion, look no further than Pita Pit! The moment I stepped in, I was greeted by the friendly staff, owners Amar and Kritika, who were more than willing to guide me through their tempting menu. The service was quick, the ambiance was inviting, and I left with a full belly and a big smile. Thank you for offering such a scrumptious alternative to the usual fast-food fare. I cant wait to explore more of your menu. Keep up the fantastic work!
I always grab my coffee at second cup! Service is very good and coffee is always made well. It s perfect start to the day!
As a Second Cup aficionado, this is my first time visiting this location and I would say this is one of the better locations I ve visited. Staff were friendly and kind and everything was fresh. Their English muffin breakfast sandwich was delicious and perfectly heated and they will even serve your coffee in a ceramic mug if you ask. Coffee was freshly brewed even as late as 7:30 pm.
Tuna sandwich is garbage and not fresh, everything is too overpriced
Everything is consistent. The salads taste really good and so is the coffee. The classic cold latte is really good. Mocha is decent too. 5 stars for the ambience and service.
Went here after a concert at Scotiabank arena and the service was amazing, even with the rush. And the food was delicious too.
Everything is so amazing wheather it is about food or about customer service.
Very friendly staff I cant say enough good about them, HOWEVER they have switched to process everything and the food has shrunk ridiculously. And of coarse theyve jacked up the prices.
Thank you!! I loved the Matcha Latte :)
Coffee and food are top notch!!
They make the best London Fogs!
PLEASE, DO NOT ENTER!!
This is def the best second cup to hit up for pinkberry in the city. Only one where the employees dont seem mad when you order frozen yogurt lol. Love you guys
I came here because of the late closing time and good reviews. The views from the store arent great but it was fine as the venue was spacious and light.The staff were friendly and efficient, they used decent teabags and the place was clean. The WiFi was awful, which meant I had to leave earlier than Id wished. But it seemed like a popular local for customers, so if you dont need wifi, its all good Id recommend
They are really clean and good spaced coffee place . I usually have a white latte and or dark cholaye latte but being summer it s not possible so I had a banana strawberry smoothie and they made it super fresh.
Less option
Best cafe in Toronto!
Nice place. Nice friendly staff. Could be cleaner.
Great flat whites, awesome food and even awesome service!!!
We came in from out of town with kids for an event and stopped here for a treat. Besides having a lovely selection, the staff were super helpful and kind, cutting a large piece of cake in half to share, getting water for our water bottles, etc., and smiles all around from staff!
awesome staff ! great coffee! way better than tim horton coffee, this place actually looks and smells like a coffee shop. friendly service always
Second cup is always understaffed and the waiting lines are horrible. They are under servicing their customers by refusing to pay more staff.
Nice location to stop by when youre coming back from lakeshore. They were super busy at the time but it was during an event and the staff handled it like champs. Food and drinks were delicious as always!
Cool place....still having apple cider.
Best cafe in the city!!!@
I love this coffeeshop! From the barista to the owner, everyone is absolutely great. Their drip coffees, americanos and pistachio lattes are delicious! They make my morning every time I go in with their beautiful energy and great barista skills!
This coffee shop has the best employees they always welcome me with a warm smile, the baristas are amazing they make the most delicious lattes, And mostly Bea, Lorenzo and Ana are amazing overall I will keep coming back to this coffee shop with friends and family. Lastly, the owner is really nice
great selection of cakes and pastries Vegetarian options: falafel was good
Amazing location! Clean & Staff are super friendly.
Really like the atmosphere and staff. Coffee and pastries they serve is very fresh and delicious. Staff is very friendly and helpful. Im a regular there and would recommend everyone to visit this place.
Amazingsnd beyond
We have a Vanilla Bean Latte, a Moccaccino and a Chai Latte, all of them delicious.
Stellar service, my favorite Second Cup
Clean store and helpful staff.
Friendly staff, and good coffee and food available to buy. Thumbs up.
Good place. Fast service. Yummy vanilla beans latte.
The owner was extremely kind to my during my visit today!
Defining feature is that they are beside the bus station. Ok in a pinch.
Our visit was quick and nice. We got a cold drink.
Friendly staff. They put water out for our dog without us even asking. Such a kind thing to do. Staff are properly masked and its very clean.
Great staff, and breakfast snacks I had were good
First time trying their carrot cake and a vanilla bean latte and it was a pleasant surprise. Everything was tasty and seemed fresh. Price was reasonable as well.
Close to Harbour Front & Go Bus Terminal. Had a Coffee & Carrot Cake. Nice Quiet Place. Seating Available for Full Vaccinated Clients with Proof of 2nd Dose. This Location is perfect for a Quick Bite b4 hopping on Go Buses or if Crossing over to Center Island.
Very kind and hardworking people who served us and decent prices for good quality food. The manager even gave us a free sample of their banana strawberry smoothie, which tasted wonderful. I recommend this location highly and their smoothies for sure
Convenient spot for a socially-distanced coffee, smoothie, or pre-made sandwich if youd otherwise be killing time in Union Station. Feels safer than the GO concourse food court, since theyve got everyone packed into one section down there (though they are checking vaccination papers for entry).
Right next to Union Go bus station, the coffee is really good.
Unfortunately, this location was the victim of a break-in that resulted in their payment machines being out of service. When I didnt realise I didnt have cash to pay with, the owners response was kind pay us later. That type of mentality is not usual for a big city and shows how kind, trusting and wholesome the team is here. An excellently run business and they have gained a huge advocate based on this experience alone. Great work guys!!
Super good
They were so nice. My friend and I were downtown on a run and wanted water. The nice server helpfully obliged by giving a huge mug of water. Love that!
Good capacino
I probably just went on for a coffee on a cold day which weve been having a lot of theses days.
Staff was amazing and very kind and helpful. The store looked a little dirty. Coffee was delicious. Is $4 for a large normal though??
Nice coffee
Bay and Lakeshore shop. My favourite coffee spot. I just wish they would cean. Floor always dirty, tables and seats always have left overs clean debris.
Very spacious! A good place to work.
Very good coffee. Bit on the more expensive side but good specialty coffee.
That Mocha Frappe was amazeballs. Rich.
Pretty good drinks and service is good
Rotten and sour date smoothie Stock not going fast due to COVID
Top Notch customer service. Try the dates and banana almond milk smoothie ( its soo good). The staff are wonderful, the place is managed really well
Always friendly and quick service, esp during COVID!
Me and a friend went here for a coffee and to meet for a get together. We sat on the outside patio. The servers were very kind and brought us our orders outside. And let us sit there literally till closing. And politely asked us to leave when they closed. Coffee was great. Had a very nice experience.
Friendly n precise service. Very spacious with comfortable seating. One block S of Union station and free parking around the corner on Front St., at certain times
Clean store & nice staff. Made my flat white perfectly.
I love Second Cup but every time I get served and then I was told that I have to leave in X minutes because they are about to close it is really bad, just because they have to warn about it beforehand. That happened to me to today here. I hope it wont happen again.
Canadian chain help Canadian business during this time of uncertainty
C O F F E E!!!!!
Store sign says they close at 11pm, but they were closed already when I stopped by at 10:30pm. Thats a disappointment.