The Penalty Box in Toronto
57 Carl Hall Rd, Toronto, ON M3K 2E2, Canada
About
Pub fare like sandwiches, pizzas & salads offered in easygoing surrounds with a roomy patio.
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Food was decent but waitress... Such a horrible service, rude, arrogant
Our server Lorenzo was extremely nice. The food came out quickly and was good. The other servers were talking the whole time and it was hard to get their attention
Food was tasty but poutine portion is small. Had to seat ourselves, waitress was indifferent and bordered on rude, didn’t give us enough menus, put jug of water on table with plastic cups had to serve ourselves,. No cutlery. No condiments for burger, burger was barely warm. Waitress never asked if we needed anything. Waited ++ for the bill. Won’t eat here again.
Food was good, my partner got tacos, dad got wings, and I got the handmade chips, all were actually pretty good for rink food. Was pretty cool to be able to sit in a toasty place, eat food and also see into one of the rinks. My bone to pick is the service. Absolutely horrendous. Our waitress looked like she’d rather be sticking bamboo shoots up her nails than service us, she’d never ever heard of “service with a smile”, or if she had, she said “nope” to that. Besides putting plates of food on our table, she did nothing. Didn’t check on us, not once, we had to go find her or go to the bar if we wanted more water, and when we asked for a napkin because one of the waters spilled, she left to the back and just never came back so we had to figure out that mess ourselves. We thought maybe we’d be regulars for the convenience but after the terrible service, we’ll just eat before we come here.
Nice place to grab a bite or a drink before or after the game. Nice selection of cold beers on draught and I’m pretty sure the foods ok too from what I saw.
The Penalty Box is a pretty good spot at the Scotiabank Pond Arena to have a drink and some pub grub. nothing fancy, but decent food and cold beer. Their fries are coated like KFC did back in the day. The staff is a bit quirky but you can chill near the windows and watch the game while having a pint.
A sports bar in GTHL hotbed arena. The food is good the beer is cold. Lots is seating. The coffee is surprisingly good. A great place to kill time before a game or catch on on pad 1.
Here for a hockey tournament so it’s busy but I got my drinks and food quickly. Typical pub fare and tasted good. Nice spot to hang out with the parents as kids get ready. You can also watch hockey on one of the rinks from here.
Nice spot. Not overly busy but weird hours.
Daniel and company always take care of our team
Terrible service waitress was embarrassing
Staff was extremely rude and kept ignoring
No substitutions
Awful experience very rude
Sat down at a table. No one greeted us. Had to ask for a menu. Asked 2 different servers for assistance. No one came. Clearly, it was an extremely busy day and there was not enough help.
Great chicken sandwiches!
Service here is terrible. I came in between periods for a beer. It really bothered the waitress that she had to serve anyone. So after 10 minutes, I had to leave. Came in the next period, at 9:15, to be told they were closed. The only time the waitress moved quickly was to lock the door
Just moved into the area, and this is the best bar Ive been to yet. The service is amazing and the manager Donny is hilarious.
Understaffed. Have never seen such disorganized place.
Love it good people
Karina is the best waitress ever , her company makes me feel home. I would give a 100 . Amazing service
First time I came here The arena Sir at the entrance was very nice and informatif. My son had his drink in hands. I didn t notice. A old lady with the long greyish hairs start to yell at me!!! And very rudely. That s the policy no drink inside the restaurant I didn t had the time to read anything or put my feet in the place yet. I said we won t drink it! I come for a meal. Still yelling at me. Your not allowed!! Right away the nice guy said I can hold it for you I give him ours drink and she still continuing yelling at us: you should not arguing with me that s the policy Got back my drink and tell her my tips is to good for you! She yell back you do not have to be rude and impolite. I understand now why the place was empty!
Raw food, waiter made us go get our own drinks, hair in almost every dish, and disrespectful waiter
The food and drinks are very good. Perfect place to go after a game.
The service at the pen-tali box was a ok the food was really awesome i had great time there the petali box is like going to a bar but its for kids adn also tip sever who was so nice
Food was very tasty. Could use more staff on.
French fries were delicious!
By far the best Sportbar with insanely nice owner Don
Fantastic service from Shayla!
Nice sports bar. Could use some atmosphere in the form of more memorabilia. Food was good and our waitress was friendly. Prices were fair.
burnt burger
Chicken wings were pretty decent.
Ok food, need more servers during tournaments.
Delish
Good food with nice staff
Good food, great service. Cant go wrong here.
Good food, horrendous service, a complete a**hole to children/teens.
Good food. Supper nice staff.
The waitresses were quite rude and didn t seem to like the fact that we wanted service such as cleaning our dirty table and asking for drink menus
Disgusting service, I felt like I was on reality TV getting punkd by the way my family and I were treated here. Dont even expect mediocre service here, I dont think these waitresses know what service even means. These women act like teenagers, dress like they just came from a gym, and make you feel bad for asking for practically anything from them. Im sure this place wont lose money from all the hockey families that spend a ton here while their kids play, but if youre here for some drinks and good food and good times - keep walking and save your money, time, and dignity. I really dont know what kind of person is managing this bar, but it really needs a face-lift...of the staff, that is. Shoutout to the waitress with glasses and a bright turquoise hoodie; youre gonna get places in life with that attitude of yours!!!
RUDE wait staff. Mangement should be ashamed of the kind of place theyre running here. Id never come back here even if someone paid me. Im not one to usually write reviews, but my experience here was SO bad, I have to warn people about this place. Beers were great, food was decent, but the wait staff need to clean up their act and do their damn job like any other bar in the GTA. It seems as if none of these girls (I refuse to call them women by how childish they act), have ever worked in the service industry before. I would understand if one waitress was having a bad day and was a little snarky, but literally EVERY waitress had a problem with my table and called US rude. Ive never been so shocked.
Ive eaten at the penalty box a couple times when watching hockey at the Scotiabank pond arena. The portions are huge and the wings are superb. A Richard Trus review
