452 Rathburn Rd Unit 4, Toronto, ON M9C 3S8, Canada
Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.
I’ve had a couple great encounters with the employee named meet he’s a very nice guy and had amazing customer service! He has me enjoying my time at subway everytime I visit the store. Meet is very easy to talk to I hope meet gets a raise or something because he’s deserves it.
Portion size they put in subs are way too unreasonable, it should be improved…Otherwise, all good.
I stoped I’m just to get a drink for a my daughter, we ordered a small fountain drink (coke) w ice, when she finished the drink, she noticed what appeared to be a slimy thing floating around in the ice, it’ looked like snot… I’m assuming it was from the ice machine not being cleaned properly… she ended up vomiting from disgust … and the store was closed once I realized what was in our drink..
Best place to eat sub in the area. The employees are very professional and provide really good customer service.
KAMAL and her colleague are AMAZING! They always provide great customer service and make the subs perfect! They are very personable and professional and I love this location because of the service they provide! They are always smiling and attentive and have a great upbeat energy! Best location in Etobicoke! They know my order as soon as I come in and remember you! Give them a raise$$!!
Walked into subway today and witnessed a customer harassing Daivik over nonsense. As many people would’ve blown up to defend themselves from such foolishness this subway employee stayed calm and respectful, smiling the entire time. Not only does Daivik make amazing sandwiches, you can tell how humble of a person he truly is. Happy to see such an emotionally mature person working at this establishment.
Daivik did great job he made 8 subs in short time and his customer support is also good …
Has been my go to store since i live right next door. Always have fresh items and quick service. Shivam and daivik are the best. Every time i am running late to work they come in clutch and prepare the order on the go.
Nice
Daivik and Manpreet were very nice and helpful!
great service
Jainil suggested me an amazing mozzarella bella, his knowledge for flavor combinations made my sandwich a masterpiece. Friendly and efficient, Jainil ensures a delightful experience with every visit. Highly recommend!
Amazing service provided by Shivam. He was so friendly and supportive. And the food is amazing. Thank you for the lovely service.
The employee Daivik was very well organized, was polite , respectful and did an excellent job
Exceptionaly good service. Daivik was very respectful patient even for large order.
Excellent customer service by Daivik and doesn t take much long time to complete order.
I visited this subway branch. I liked service and behaviour of Daivik. He saved my time and made perfect sub sandwich as per my wish. Vegetarian options: Veg sandwich
I have been coming to this subway for the last 7 years. In those 7 years I haven t seen better customer service than that of Daviks. His kind and patient demeanour makes it a joy to come in.
Don t usually leave reviews but Davik is a whole some employee, definitely makes me want to come back
Awesome experience! Great service by Shivam and kamal! Highly appreciated! Keep up this good work.
After really long had a great sub, thanks SHIVAM
Ever since this new guy started working there, he won t let me in with my dog when I m walking him even if he s in my arms. I d be completely understanding if they never allowed me to do it but I ve done it over 40 times and never had a problem till this new guy showed up
Working guys (girl)to rude I told her put some vegetables so she put like joking I m not kids I don t go again
Staff slow. Cheap on the toppings. Apparently, both bathrooms are out of order due to a flood
Why does your sign say you open at 7:30am when no one is ever here at that time to open the place?
Parking: At peak hours it can be very hard to get a parking spot. There is also no street parking so if the lot is full you have to wait until someone leaves to get a spot. Wheelchair accessibility: There is no wheelchair accessible button to open either of the doors
Exceptional experience at this Subway location! Kamals outstanding service truly stood out. Highly recommend this spot for delicious and fresh subs!
This is the best subway Ive been too , Avit is great also.
It is weird that this place does not have opening duties prior to opening. It says they are open at 9:00, I came at 9:10 and they were not able to serve me until 9:25. If you are not able to serve people once you open then you shouldnt open until you are prepared to serve people. The staff was really kind and the food was amazing but it is weird that they dont prepare anything prior to opening. Not sure if the manager is aware.... I know that not many customers come at this time but I just finished my night shift and really wanted to eat yet I received my food 30 minutes after they opened! So very disappointed...
Yummy
Ive been here a few times in the last month. Excellent service and quality of sandwiches.
Sub was very good well made and very tasty..one of the best I have had in a long time..great job
I believe this is the most pathetic subway in etobicoke they treat you like you are nothing. Just giving you garbages. They just want you guys to pay for free. Food
Update your hours. If you are not open customers should know so they dont drive to your location only to find out its closed.
Normal subway
Good
Good service. Hard to hear the staff. Tuna and cookies were fresh and not stale. Clean tables and staff regularly cleaning customer area. A bit on the expensive side for tuna and vegi options with other meat options being reasonably priced.
Can you give me 5 minutes Im dealing with an order pretty much all that needs to be said... wow
Clean store, friendly staff, very fast and efficient. I eat here regularly (I had stopped coming to this store under the previous management, and it is 1000% improved since then). Would absolutely recommend this store to anyone.
Need to improve customer service
I come here often to pick up my sandwiches from the Subway app. Clean inside. Sandwiches are prepared well!
Very good service, the two ladies when I went handled customers very well, and also took great care with customers that weren t compliant. Would eat here again :)
Amazing staff that works the front counter! The manager was very nice and helpful!
Absolutely fantastic service and extremely beautiful and nice ladies, they were patient and very helpful!
My go to spot they always bless me
Staff are great, food is delicious.
The main thing is Service. its very fast and the Rice bowl very delicious nd yummy . I am very impressed . Because the way of talking of staff superb .
Friendly staff. Clean tables, clean washrooms. Sandwiches/veggies looked fresh
Dietary restrictions: Gluten free option for sub Food
The last two times I have been to this particular Subway, I have been shortchanged on meat (four slices of turkey on a footlong sub, instead of the usual six). The staff insist that four slices is the norm, and when I tell them that I used to get six slices at this location they insist that I am mistaken. The standard is six slices on a foot-long sub; they are essentially charging you full price for two-thirds of a sub. If I were you, I would go five minutes south to the Subway at West Mall and Bloor, where they do not shortchange you on filling. I will be dropping a note to Subway corporate as well; I am not sure how they feel about franchisees setting their own amounts of sub fillings.
Got shorted on meat. Usually get almost double the amount of steak at other locations. Would recommend avoiding this location
I walked in to the store during lunch break and I saw ONE customer in front of me and there was only one worker. She seemed busy, yes i can understand with having delivery orders. She greeted me and I said hello and she told me to give her one second and I said okay. She packed a few delivery orders and the drivers came in to pick it up and she even told the drivers to get the drinks for the orders. They were nice enough to do it for her but I was whaaaat? So I waited patiently, she finally got the old gentleman s order after 5-10min and he left. I thought it would be my turn to order as she told me give me one second, and she starts touching the ipad with her gloved hands and making sandwiches. When she saw me again she told me give me one second and I said you know you said that 10-15minutes ago right? And she told me I know but I have to get these orders first. So i asked her So you ate telling me, a customer who is standing right here and told to wait 1 second 15minutes ago is not important and your delivery orders are you priority? And she said sorry but I have to do this first. Another worker came in and she was rushed to start her shift and she finally took my order but I had to tell her quite a few times what I wanted because she kept saying something else. It took me probably a good 25-30min to order A sandwich... At the end of the day, I understand workers are doing what they have to do by taking orders but I am writing this so the OWNER who seems to took over this business sees this so you can practically have enough workers for rush hour. I wouldn t visit here again anyways as there are a few other subway restaurants near here but hopefully they change.
Friendly staff and quick service
I will sometimes come to this subway with my girlfriend and it has always been a great experience. The employees are nice and they do a great job at making our sandwiches. Overall a great store :)
I have to say usually subway unfortunately doesn t make the sub very well but this location made it very well. Subway is always my fave resto but this one was very tasty
Great services! Very polite and friendly staff Especially Rav.
Great service!!!
Food was per standard. But service was bad. I order seven 6 subs. Rather than charging me for 3 footlongs and 1 6. They charged me for seven 6... After paying the bill I realized and showed it to the staff. They said it was too late. I will never go to this location again.
Consistent healthy fast food
I like the sandwich every thing fresh
Fast service. Good food. Reasonable prices. Clean facility. Good parking.
Great variety of sandwiches.
Amazing person working Dec 7, 2021 at 12:30pm (lunch) She is a superstar! Made a zillion sandwiches in no time flat and all with a smile. Thanks!
Funny or not but the aroma of Subway is unmistakable , always consistent in its sándwich building. Nothing great but but always edible
Finally a subway that heeds to my request to not have cheese on my tuna sub
I only come to this Subway because it is in close proximity to my residence. Not the best. Not even that good.
Nisarg went above and beyond with his outstanding customer service and his polite attitude. Thank you so much,!
They do not respect the original subway recipe. They simp on the meat and the veggies. Dont you dare ask for vegetables, and they try to upsell you on EVERYTHING! The experience to go at this subway location was unpleasant and unsatisfying.
Waited 5 minutes for anyone to take my order, no reply and no one was there, cook was talking on the phone the entire tome; take your 10 bucks and go next door, get some bread and meat and make your own, just don t go here.
Don t waste your time.
I dont have a problem with their sandwiches. This review is only about the lady who doesnt wear the subway uniform( I think the owner). She doesnt even know the meaning of customer service. I have been there twice when this lady was there. Her approach to customers make us feel unwelcomed there. The employees have never been a problem. Even though this is the closest store to me, i will never go there again. Her language and attitude is bad. I think the store will work well, if she is not in the store to drive the customers away.
Horrible!
Amazing service
New owners have taken over the place. Theyre wonderful. MUCH better than the previous rude owner who always had no toppings or provided good service. new owner made sure I was happy with the order.. even gave me couple of free cookies and and drink. Definitely will get my future business. Thank you
After the owner has changed.. their service has been better than before. The staff seems happy to serve.
Good service
Sometimes the staff is a bit lazy and tries to cancel mobile orders instead of just completing it. Theyll also lock the front door and leave the back door unlocked instead
Steak and cheese on herbs and cheese toasted. Lettuce tomato mayo. Ezpz
Average subway
No subway here any more
Order placed online for pickup, confirmation received and credit card charged. Get to the place they claim the order was never received, question whether we made a mistake and continue to do so despite showing both the Subway email and credit card charge. Total time for 2 sandwiches - close to 50 mins.
Very good service staff very friendly
Horrible bread bad customer service pick ANY other subway.
I had a Tuna sub and it was good. Nice staff
Lots of Sub selections, different kinds of bread, including Gluten free (small size). There is a fancy Pepsi branded drink machine in here with Sparkling Lime water (Lime Bubly) and Michael Bublés face showing up on the screen, was kind of funny to see. The guy running the shop was very kind to my kids. The shop was a little messy. Otherwise everything was good.
Fresh and clean
Soggy over sauced sub with improper ingredients. Fell apart immediately. Asked for toasted and it s not toasted. Go to the subway at West Mall and Bloor.
Not busy location. Service is okay.
This location has a serious cockroach problem.
Service is slow the atmosphere is kind of depressing and washrooms are filthy
Worst subway ever Slow. Bathroom out of service. Ran out of Ingredients. I will never go back to this place
Standard issue Subway, though usually under staffed
it is OK, close by and convenient to go
New staff, new owner. The staff bent over backwards to accommodate, probably because they want to make clear that the old way of business, treating customers horribly, is dead.
Great service, very clean and and fresh food, on top of that very friendly staff, had great time with my family. New management is awesome. Best of luck.
Friendly staff. Food was good. Bottled drinks are overpriced.
Very good service. They never try to cut from the toppings. You get what you pay
Ordered a tuna with cheddar and its a lucky thing I watched as it was made. The cheddar was GROWING MOLD and clearly discoloured., and I pointed it out to the Subway dude. His response was No its not mouldy it comes.from Subway . This solidified my opinion that Subway is a sandwich destination of last resort.
Very dirty. Never happy . not fresh.
This store is never busy and their stuff, vegetables and meat seemed bit cheesy may they get their inventory like once in a month or so.
Id rather eat at a dumpster.
Very bad service 10 customers in line, one female employee doing all the work while another male employee is hanging around the corner playing on his phone watching the line of customers waiting for service. Sat May 30 around 9pm
Worst service. Staff would clearly be happier if all customers were to drop dead.