785 Steeles Ave W, Toronto, ON M2R 2S9, Canada
Your local Toronto Subway® Restaurant, located at 785 Steeles Ave West brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talen...
Best experience at a subway location so far! Kaviya has amazing customer service skills. It was a pleasure to be served by such a kind-hearted person. I'm looking forward to my next visit.
Such a nice atmosphere. I was having a bad day but abhi welcomed me with his warm smile. I felt good. We exchanged good talk and nontheless excellent service. Great job Abhi.
I went to subway for a takeaway. I was served by a kind and nice gentleman. As far as I remember I think the name goes something like Abhiskar. He was kind and patient with my mom as well. It was my mom’s first visit to subway so she was a bit indecisive but abhiskar made sure she didn’t feel overwhelmed. I am sorry if your name was something different but anyways thank you very much. The customer service was top notch with the smile being the cherry on top. Will gladly visit again. ☺️
Shoutout to Abhi for doing an amazing job! He made a delicious sandwich with perfect sauce recommendations that elevated the flavors. On top of that, he encouraged me to dine inside with a friendly and welcoming attitude, especially since it was raining outside. Great service and attention to detail—thanks, Abhi!
Great atmosphere, great staff, and very well maintained. Pratik helped me tons with the various conditions I had for my sandwiches, he was very patient and understanding!
We were in Bathurst with Steels Subway. We received an excellent custom service from Kaviya. Clean place, kind staff, good sandwich.
I would say that I just had the best subway in my life and I can say without any doubt that it’s the best in the world as I have tried in many countries and cities .. the way you listened to my need and made me the perfect subway .. staff was inevitably very humble, quick and professional ..
Very nice and clean place and service was very friendly and quick. Just wish sub quality and ingredients was better and unfortunately that’s always all subways. But it was good I just have had better at other sub places and would not go out of my way for it but always nice to try it once in a while
Francis is great. Sandwiches are always made well. Location is great, quick access to everywhere. Friendly staff!
Abhi s sandwich was perfect, and his friendly service made my day!
Great service, very good food. Abhi is doing amazing job there.
good staff good food
Yo, Abhis the GOAT at subway! Dude hooked it up, straight fire sanwich, and chill vibes. 100% coming back, my guy!!
Abhi - friendly, fast, and super precise. Loved it! Food
Abhi provided excellent service, friendly smile and very customer friendly. Dietary restrictions: Available Food : 5/5 |
Abhi s got it down! Respectful, quick, and made my sandwich like a boss. Appreciate you, bro!
Ciabatta on the BLT snackwich was literally hard as a rock and completely impossible to even bite into. A new low even for Subway Edit: The owner response to this is a joke. I almost chipped a tooth trying to eat their food, why would I ever go back?
Getting served by Sukhjot is Great experience and 20% off is fab!!
The store looks quite old genuinely but the way its clean and dust free, its perfect for me personally as i have allergies but the service and food is always great..its my 3rd time here and sukhjot always serves me the best way
The two servers are very kind and patient at this location, will keep coming here as long as they are here too! Parking: Since the storefront is on steeles directly, you will have to park behind the building or in the plaza and walk.
Kiya
Went for my lunch break to Subway on Steels and Bathurst , food was delicious, great service from the lovely girl Kaviya, excellent experience
Amazing customer service from Abhi and Sukhjat very friendly people Dietary restrictions: accommodating Kid-friendliness: Friendly for kids Wheelchair accessibility: ramp
One of the most delicious subs Ive tried, I got the brisket one. Lady served me was Kaviya (pardon if spelling is off, as close I recall)
Visited this location last night, i guess its the lady supervisor sukhjot who served me, she did a fantastic job, quick and perfffect! Definitely coming again here.
Abhi the Goat
Francis took good care me. Very kind service and I am very satisfied.
Francis was great and very helpful when I visited
Sukhjot Kaur at this location is very kind and helpful, it s always nice to be served by her.
Good Vegetarian options: Great Wheelchair accessibility: Nice
Rose is amazing! Friendly, efficient, and attentive to every detail. She made my experience perfect with her warm smile and excellent service!
Staff here are always nice. Sukhjot is lovely. I always a good experience coming here.
Great service , Avhi helped me with selecting the sandwich and made it great. Will visit again Parking: Free parking
Good service from Abhi!!! And vibes are cool!!!
I placed an order online . And when i went to store the guy was cleaning the floor instead of making my order. When i asked about my order then i started making it .
Abhi is fantastic! His friendly service and attention to detail made my visit truly enjoyable. The sandwich was fresh and delicious, and he made sure to customize it just the way I like. Highly recommend stopping by when hes working!
Excellent service and always the freshest food
Abhi helped with veg sandwich. Kept place clean. Cool vibes !!
Food was good and can t complain about the customer service offered by Abhi. We ll visit again
Open late
The worker Dhillon was very supportive
Had a good time eating here mostly because the service was really good. I was here Aug 29th 6pm
Chicken rancher was really great and service was excellent by Sukhjot. She was great and really easy going. Amazing host.
Got my lunch a footlong teriyaki today, sukhjot made it delicious. Always quick and perfect.
It was great food and great dealing by sukhjot kaur she always makes perfect subs and salads
Great service by Sukhjot.
Very amazing staff! Great experience
Not good with timings. it says open at 9 AM, but I was there at 9:05 AM and the girl said we will open at 9:30 . Yeah, she did even put effort to come to door as the gate was closed and revert to the customer. I was standing outside and I had to call to confirm that what time they are open as it was past 9 AM .Worst Customer service.
Really like coming to this location. Marco always makes the sandwiches perfect!
Sukhjot was very helpful. She always takes care of me. 5 stars all the way!
Sokhjod deserves a raise. The service is great!!
Thankyou Jeniffer for being so kind and understanding my situation with Uber eats who never refunded me my money , I am grateful for the sub you made for me for free
If you want stomach flu Great place to get it Thank you for Tuna sandwich Food
Some of their employees need to either be retrained or fired altogether. Horrible experience today. Before I begin, I will clarify that I previously worked at Subway, so I know their procedures. The guy making my sub didnt bother to ask if I wanted the sub toasted or not, just assumed because I ordered steak that its toasted. Fortunately I *did* want it toasted, but theyre supposed to ask. Then he just stared off into the distance while waiting for it to toast, instead of starting my partners sub. He wasnt paying attention so I had to repeat part of the order for the veggies. Then after I provided a coupon for our subs and placed my chosen drink and chips on the counter, he gave the total and I paid. Only after when I went to grab the chips/drink did he say he realized he didnt charge me for them. He then stood there like a deer in headlights trying to figure out what to do. The other person working couldnt figure it out either so they decided to void the transaction. They claimed this would refund my card, but I never had to scan it again, so how do I know that? Most POS systems make you scan/swipe the card being refunded. I decide not to get the chips/drink because it seemed too complicated for them. The best part about it all is that I made a comment to my partner about how the guy working isnt the best employee (I witnessed him getting in trouble from the manager for not paying attention on another occasion) and then he basically proceeded to entirely prove my point. UPDATE: The owner has responded saying I received a free sub. I still see the charge on my card and not a refund, so I dont believe that. I was skeptical for good reason about not being asked to scan my card again for a refund. I wont be back to this location, there are several other Subways in the area with *better* customer service. Parking: Parking is tight and congested.
Great and quick service. Always like coming here with my kids. Kid-friendliness: Kids were treated well when we came. Food : 5/5 |
Marcos is great.
Good service and quality! Jeniffer is very kind to customer! Thanks!
I recently visited the Subway location at (785 Steeles Ave West), and overall, it was a pleasant experience. Here are some highlights Ambiance: The restaurant was clean and well-maintained. The seating area was comfortable, and the atmosphere was casual, making it a great place for a quick meal. Service: The staff were friendly and efficient. They greeted me with a smile and took my order promptly. The sandwich artist was patient and made my sub exactly as I requested. I appreciated the attention to detail and the willingness to accommodate my preferences. Food Quality: The ingredients were fresh and of good quality. I ordered a #13 Surprimo (Salad), and it was delicious. The vegetables were crisp. The meat tasted fresh and flavorful. I also enjoyed the variety of sauces and toppings available, which allowed me to customize my salad to my liking. Value for Money: The prices were reasonable, especially considering the quality and portion sizes. Subway offers a good balance between cost and quality, making it a go-to option for a satisfying meal on a budget. Dietary restrictions: Gluten Free Bread & Vegetarian Options
Marcos was so kind and food was really good. I got veggie patty.
Fast and friendly staff.
Doublecharges you on the app, manager said they cant do anything about it. What terrible service. Why doublecharge your customers and not take responsibility for it?
The store was not open when stated on website and signs and employee was extremely rude
Good
Absolutely amazing service, quality, and quantity. This location is by far the best. The 7181 yonge street is the one closest to me but given their poor service and quality, this location will definitely be my go to. Thank you for the delicious sandwiches!!
Today , me and my friend went for subway, i ordered veggie patty and my friend got something with chicken. I want to tell that , it was the Best Veggie Patty i ever had . Give a raise to the lady who made it for me She was amazing
Ordered the sandwich. Never came. Says its delivered. Trying to call to the place- nobody picks up the phone! Drivers- dead. What is is going on? Really???
Always
Service was friendly, but food was pretty miserable.
The staff at work are very friendly Best Subway
V Good Vegetarian options: Good Food : 5/5 |
Worst customer service by the lady working there so rude she didnt ask me if i want my sandwhich toasted or not and was going to toast it i asked her in a very calm and polite way to please not toast my sandwhich she started to yell that you have to tell me before and all. Then later on she denied me for a sauce i was like why she replied no more sauce only 2 sauces are allowed on a sandwhich such a stupid thing to say and at the time i asked for extra onion she started giving me a side eye like i am not paying for the sandwhich. Never going back their thank you lost atleast 4 good customers. Sorry
I am disabled .I can t imagine the owner of the subway at steeles and Bathurst told me that I am not allowed to sit at there chair outside because he said subway is not like park that you can rest .. I was there for 5 min because I m tired from walking using my walker god bless you
wrost customer service by owner . he don t know how to make sandwiches. very rudely.
The owner is very rude
Tonight I ordered multigrain baguette, but the clerk gave me pancakes. After I told the clerk, she started to say that it was my fault and that I would never come to this store again.
Farzaneh is the most polite and friendly worker, and she knows how to make a great sub! Both walk in s and Uber eats orders were top tier. I recommend this location especially when she s working! You won t be disappointed. I only come here for subs now.
i went in to get a foot long sub for my kids. there we 2 men of south asian descent (india), possibly father and son working. the younger man helped me and made my sub. as he finished adding the toppings he asked if i wanted it cut in half and i said sure. it was then that i noticed, as he asked if i wanted it cut, that a spit drop travelling from his mouth onto one half of the sub. i couldn t leave with this sub!! GROSS! i told him that i couldn t take that half and explained why... he looked at me like i had a disease. he didn t say a word. the older man came out from the back and i explained again to him what happened. he spoke something to the younger man in his language... RUDE! then in english he says next time a picky customer comes in, put a mask on for them . PICKY!!! why are you not wearing a mask during food prep? where are your gloves? PICKY BECAUSE I DONT WANT TO EAT YOUR SPIT?!? the younger guy didn t say a word during any of this. i didn t even get an i m sorry . they did make me another half sub and as it was being remade, the older man picked up the half i refused and proceeded to eat it right there in front of me! RUDE! i will not be going back there. stop letting these dirty people into our country!
The worst customer service ever. Avoid this place. They dont care about your business.
Great service vary friendly servers
Very good
I remember working here as a child and just how abusive the owners were. I once gave 1 meatball too many and they deducted that fee from my pay check. Thats aside from being verbally abused, bleaching counters until the early hours of the morning. Make the conscious choice and go elsewhere.
The worst experience I ever had the person who is working the time i visited was the worst employee I ever seen she just make 3 sandwiches in 20 min so slow people come in lunch break to take sandwich they will be in rush.
Ordered a platter for our volleyball team while at a tournament. Our orders was ready on time and they followed the special directions that were added in the notes to keep the veggie subs separate.
I love this place the lady with the glasses who works there shes always there when I go in the evening. She knows how to make a sub and shes very nice and polite and very professional and always wears gloves My foot long Italian BMT sub tastes good and Im very happy with the service here and I always come back for other sub Great Job too her and she always take her time making the sub I will keep coming back.
Cleanplace, good service
The staff behind the counter is wonderful here, and most of all, SAFE! Thats why I love this location! The Dufferin and Steeles location AND the Centerpoint location have people that dont seem to understand the idea of wearing masks, but this location is great! It really makes me feel like its a safe place. I love that. Great place to go during this pandemic. The lady with the glasses is really great! Her name is Fahzahneh. (sp?)
Good subway location. The staff are friendly and funny.
Would have preferred my bread toasted but service crew did not care.
I got the least amount of veggies in the sandwiches at this branch. Yeah I got a bit disappointed. Twice actually. Well, okay Covid19. Maybe thats why but still cant really give better ratings yet. Subway is subway. Acceptable quality overall.
The lady was pleasant to deal with, the food is good. Some customers take a LONG time.
Lovely service, amazing quality
We came 5 minutes before closing and we werent allowed to get an order....
Competitively priced with good selection for all your grocery needs.
Okey. place just okay
I have gave a 5 star before, but today I was subjected to discrimination based on my medical conditions which doesn t allow me to wear a mask. Medical exemption is the law an this location does not respect the law and the customer as human being. Very disappointed. I used to come here a lot.
Worst staff ever. I came in around 7.30 pm on Wednesday. The Idian guy did not say anything just stare at me like i did something wrong too him , not even single word, he does not ask Me anything. Not even single smile on his face. Looks like he is upset about something. I dont know why this subway branch hires this type of staff. thisguy should be fire
While this location used to be good it has gone downhill of late. Messing up critical portions of Uber Eats orders such as the bread when the customer is diabetic. As well they have now stopped indoor dining but did not make an effort to update their Maps profile. Terrible experience.
Staff is badly trained. I spoke to their management (Megan) and she accepted the fact that here employees weren t trained properly. I decided not to get the food from this place. You just never know if they ve been trained on food safety.
Great subs are sold here
Love this place, owner is the best! Always friendly and great service :))
A regular costumer here for over 2 years. Since the staff changed from the older people( sorry I forgot the names) to the younger , everything else went downhill. Being denied for bathroom claiming its always out of service. I know the tricks. I work at a fast food place. Really really disappointed with the downhill snowball of that place. Just impossible that over a period of MOMTHS it is not in service every time I come( and I.come at different times)
always a pleasure to visit this store with the friendly staff(lady who served me today, remembered me even though I had a mask on and hadnt been there for at least 6 months) and always fresh! worth a quick stop for a quick, filling, summer night supper!
Good eats. Tasty shawarma. Big portions and low prices.
Awful services, not tasty!!!
Very small subway location, but the sandwiches are always blessed and taste amazing. This is my nearest subway from where I live.
Fresh food and amazing sandwiches. Tastes great! Would recommend to go here.
Great Quality
Great service
I never ever go back to this place worst customer service
Except its not easy to park. Everything else is very good
I would rather eat the droppings my dog leaves behind on our walks then the trash they are trying to serve as food
One of my favorite subway places in North York. Cozy little place at a great location with a very warm friendly staff. And not to mention the delicious food
Another decent subway
A nice family owns this subway. Service is nice. Not too sure about the people who works here at night... Overall I hate all Subway. Do remember that they served you YOGA MATT chemical in all bread! Meat is not 100% meat.
Subway is subway, what makes the big difference is the staff and customer service. By far the friendliest customer service there is all thanks to farzaneh! Thanks for making my subs so enjoyable!
Best subway Ive been to!
bad service
Awesome sandwich
This business exchanges subs (sandwiches, not watercraft) for currency. Pretty sweet deal, if you ask me.
I went to order catering. After I walked in a few other customers came in. The employee seemed very annoyed with me and kept walking away to help customers who came in after me. I was looking to order very quickly as I was with my 2 kids (both under 2 yrs old). I asked for standard topings. He handed me a torn sheet of paper and sternly told me to write down the different toppings I want for each sub. I ended up leaving and ordering online from a different location. Would just like to note that online did have a standard topping option.
cheap lady
Great
Tasty Subs. Friendly Staff
Nice food
Good food not pricey and friendly stuff.
Very good and fresh
Subway is always subway. Nothing extraordinary.
A really nice Subway location with very nice staf
A good subway to pick up and do take out. Fresh veggies and good fresh baked bread. A Richard Trus review
Decent sandwiches, but rather unfriendly and not customer focused staff
The usual meat on bread.
Small Subway, good service.