717 Bay St. Suite C, Toronto, ON M5G 2J9, Canada
Your local Toronto Subway® Restaurant, located at 717 Bay St brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwi...
I work across the street and I've been going to this Subway for over 2 years. I'm a hybrid worker so whenever I am in the office I get a sub for lunch. The food is great and the customer service is top tier. They are always friendly and I look forward to going.
I recently visited this Subway location and had a fantastic experience thanks to the owner. Their friendliness truly stood out, making the atmosphere welcoming and enjoyable. The owner took the time to chat with customers, ensuring everyone felt valued. The sandwiches were fresh and delicious, but it was the warm service that made my visit memorable. I highly recommend stopping by if you're in the area—great food paired with friendly faces!
This is my go to place for lunch. I absolutely love how welcoming and friendly the staff is. They greet you and carefully prepare the meal. Appreciate their efforts.
One of the best Subway I have ever visited. Really professional and friendly staff.
Excellent hospitality and very kind behaviour towards guests. Amazing restaurant in heart of Toronto downtown.
Amazing food and amazing staff members. Owner/ manager is amazing guy. Great experience
My go-to location, service is far better than any Subway I’ve been to. Extremely friendly and always makes my day.
Worst I don’t know what the lady was thinking as I was taking her food. Boss I’m paying for my subway and it’s a chain not ur personal shop. We ordered a footlong new nashville hot chicken subway and she gave like tiny bits and no proper salad and nothing. It should be full of veggies. That’s the reason I see similar reviews in this place. Please please avoid this place. You just pay 18$ for a subway and get nothing. Try another subway on the same bay street that’s much better.
Amazing always come here for my sandwich never going anywhere Vegetarian options: Options with no meat only veggies Food : 5/5 |
Always prepped and ready for pick up. Friendly owner!
Worst subway ever visited. Staff is not at all helpful. I went there 30 mins ago. They refused to chop the salad. Anytime you go there something or the other is wrong. Honestly I m not a person to leave bad reviews but the store needs staff management.
This team is wonderful always fast and good service fresh ingredients. We use them anytime we are planning a work event.
Good sandwich and owner is chill 5/5
Best subway Ive ever been to
The best subway Ive been to, great staff and make the sandwiches well every time.
The customer service and the hygiene of the store is amazing . I was served by sharan and she is absolutely amazing employee work there .
Sub was basically empty sadly
Best place to eat
Good taste
Quick and friendly service
Had a very good experience .The staff have always been very pleasant. The food was also great
Really good food nd service
Good service.
Good services Vegetarian options: Veggie patty Food : 5/5 |
Vegetarian options: Good service and options Food
Always a positive experience at this location. The staff are always friendly when I come.
Good
Mr kamlesh so good and humble and giving us a nice peaceful service
The uncle is best very family.
Very nice customer service and food and uncle was very nice.
The staff is very friendly and helpful. The service is very excellent.
Best experience had here today must visit place .
Its my favorite subway so far. The service is more than excelent. Food
very nice staff
Very friendly staff
Nice services.
People were very nice and warm. we had the best experience
The owner, Kam, is a sweetheart! Always makes sure to ask about your day and makes your sandwiches right. Plus gives free cookies ;)
Uncle is one of my favourite human being also he makes sub for me by ample amount of love Vegetarian options: Veggie pattie
Friendly service with a smile !
so nice workers, they gave me a cookie for the delay in the soup, even though I didnt even ask for it or complain. responsive people
Dietary restrictions: Has lots of options! Food
Love this subway and love Kam!
Customer service is good and make you feel very welcomed
Really good service, workers are very kind and friendly!
Awesome location Dietary restrictions: Very yummy Food : 5/5 |
Actually, I can t like this place because they are very nice and also very fast in preparing food Whenever I feel hungry, I just go to this subway And and enjoy my food
Well, the staff of subway is very loving Greet every one And the food is also very fantastic Food : 5/5
Food was amazing and the staff is cooperative .
The team here always remembers me and makes me feel very nice when I get sandwiches! Definitely recommend this location :)
Excellent service an food
Newly renovated subway! You can put lipstick on a pig, but it is still a pig. Service was extremely poor. Don t expect to have extra of any ingredient. Instead, expect to get a lengthy lecture regarding food prices and poor service from a man named Kam. I would recommend avoiding this Subway location at all cost. If you re craving a better sub sandwich and at least decent customer service, here are some recommendations: - Elm Street Italian Deli - Firehouse Sub (Yonge and College) - Good Behviour - Grandma Loves You
The owner of this location is super nice, always really friendly and enthusiastic. Food is great, veggies are fresh and the store is super clean.
Avoid at all costs. For some reason, they refuse to give proper toppings and you have to ask multiple times to add more toppings. They severely skimp on the veggies and meat and youre left with paying so much money for a limp sandwich with no ingredients.
Staff is really friendly and you can tell the food was made with love
Fabulous ambience Great food quality Food
Very Friendly staff and quick service.
Service was amazing!!
Absolutely amazing customer service.Old gentleman their is really nice and the subs are really fresh and good
Most clean subway store I have ever been, fresh food and ingredients. Must go.
Very good service
I had the pleasure of visiting Subway store #6702 recently and I am delighted to share my wonderful experience. From the moment I walked in, it was evident that this store takes pride in providing exceptional service. The staff members were welcoming, friendly, and efficient, making me feel valued as a customer right from the start. The variety of options available at Subway is impressive and I was thrilled by the ability to customize my sandwich exactly to my liking. The ingredients were fresh and high-quality, and I appreciated the attention to detail in every aspect of my meal. The sandwiches prepared at Subway #6702 were absolutely delicious! The bread was perfectly toasted, providing a satisfying crunch with every bite. The generous portion sizes left me feeling completely satisfied, and the flavor combinations were outstanding. It was evident that the staff took the time to craft each sandwich with care and precision. Beyond the incredible food, the cleanliness of the store was definitely up to Par! Great job. Lastly the Manager Kam is a gem. He is so kind and like a friend to all his customers.
Great Vegetarian options: Veggie sandwich Food : 5/5 |
Always great service and food
Love coming here for a lunch! Employees are so friendly & place is always clean. Thank you for your services!
Best subway in toronto
Amazing Service :)
Amazing service
Good Vegetarian options: Good Food : 5/5 |
It was a wonderful experience service was good and they were quite helpful
Nice environment Vegetarian options: . Dietary restrictions: .
Best subway in the city
Friendly Staff :)
Good
The best place for healthy food
Kamlesh verma served use the best today. Gret guy ..
Vegetarian options: Veggie party Food
Amazing management and amazing subs
Top notch service!
Staff is amazing and food was great
Very good food, excellent service and the vibe is so good.
The gentleman that works there is so kind and welcoming
Kiran s smile is worth the price of the sub. She is always cheerful with a willingness to chat and share in her kindness. Thank you for bringing joy to my day.
Vegetarian options: Sandwich Food
Very professional and friendly staff. Effective service and clean environment.
They are very humble and kind. Make tasty subs
Great service
Always a great sub and fantastic and friendly Vegetarian options: Q Dietary restrictions: Q Kid-friendliness: Q
Nice service by the girl and the uncle. Vegetarian options: Nice Food : 5/5 |
service and atmosphere is good
Best subway location, with best staff, best food
Great place, good location, wonderful and friendly staff, my favourite Subway location in the city
Amazing service by Kiran! I visited Subway yesterday for a sub, and I have to say, the customer service was exceptional. Kiran was so caring and attentive she made sure everything was perfect. She knows how to handle customers with such professionalism and warmth. It really made my experience memorable! I highly recommend this location, especially if Kiran is serving you. Keep up the great work!
Gave me and Adam free cookies
Kam was super helpful and personable. The subs always turn out as expected. Cant complain!
Yesterday I ordered one veg footlong and one chicken footlong but i think they don t know how to make a proper footlong. I added 3 sauce still that footlong is so dry and in one footlong they didn t even add tomatoes(selected). So what to say but I feel like I wasted my 18$ and now I know where not to go when feel hungry.
Great service
Great service
Such a welcoming staff. Also the food is so good and can sit there and work as well. Food
Dont even dare get a shawarma from here - for $13.** I got a small wrap with a single spoon of chicken in it... like literally wth ...
Customer service was really nice given by girl kiran she was sweet
The subway employee Ms Kiran is really friendly and polite.She assists customers with their needs and does her best to see that the customer is happy
Amazing customer service. Couldnt have asked for better
The lady behind the counter was upset that I came in 10 minutes before close to order a sub and decided to take no care in making the sandwich. She was super stingy with the toppings.
Service was horrible
We order veg petty subway and owner and his helper kiran greeted us in very warm way they were so nice and calm
The food was really good and kiran served with friendly service and owner of this place was very nice in nature ,friendly
THE BEST PLACE ON EARTH
Very bad experience they don t know how to treat a customer extremely pathetic customer service. They treat customers very badly.I would never go there ever.I would give heads up to everyone don t go there .they are very bad.I repeat don t go.
I cannot believe this is the extra cucumber, tomato, lettuce, spinach and onion that they gave me And they didn t add the cheese that I ordered; And and no bag was provided though I bought 2 footlong. I did use a promo code but that s not the excuse Will avoid this branch!
I had a very poor service experience, the server had no respect for the customers and was very rude to us.
The service person was not at all welcoming. First the order was nor right and on asking for right order they were arguing with me very rudely and also aksed not to visit again. I Wasn t satisfied with the customer service. This is cruel racism
Disgusting !they behave very badly with the customers.
Kiran and sharan are very hard working, and gives a great customer service experience. Thanks to staff for extra efforts.
Ordered two footlongs online with Italian Herbs & Cheese bread, received white bread instead. Requested adjustments to the veggies were ignored, and I was told additional costs were due to using a promo code. Found many similar complaints in Google reviews. Very disappointing service at Subway; my online choices were overlooked, and the staffs attitude was dismissive because of the promo use. A frustrating start to the day. Subway needs to improve its service and respect online orders.
This place doesnt meet the bare minimum service or amount of ingredient put into each sandwich. Go to the subway place right above the street and they will make the best subway sandwich there is. If you still decide to go here expect garbage service from worker named Anu - it cost more money from us to give you more lettuce. Such sass.
This particular subway seems to always have the smallest portion when ordering and is the least consistent.
The lady with glasses that runs this place is extremely stingy. Sandwiches are not filled properly and very light. Leaves you wanting. Ive never had to throw away bread from a subway sandwich becuase I ran out of filling but had to from this place. Save your money. Avoid if you can. There is a subway on 777 bay.
The owner is so good, and the service was also best. Will come again for my next lunch.
Excellent Customer Service.
This is the best place to eat in . Their service and their food is amazing. The manager of this place is extremely polite and his way of dealing with customer is excellent Must visit of you want amazing service
I absolutely love this subway! The variety of fresh produce and specialty items is incredible. The staff is always friendly and helpful. Highly recommend!
This particular subway store #6702 is right opposite to my place. But I have been to this store just twice yet the owner remembered me. The customer service was great. I had dined in and so I got a chance to talk with the owner. He is really friendly and took great care of my experience in the store. P.S.: The store has the cleanest washroom I have ever seen so far.
They dont even follow the instructions on your order or the original ingridients the sadwiches come with. I ordered a Chicken Goddess sandwich through the app and when I picked up my sandwich, the ingredients did not match my order instructions at all. Even the avocado smash that must come with Chicken Goddess was missing. This location might surprise you with their creativity! :)
I entered the store a girl named kiran was working and i asked her to make a veggie sub and she was not even putting veggies properly in my sub so i told her to add little more of spinach and she said as you are using $2 coupon we have recover the money so i cannot give u more veggies as u are paying less and then i told her this is not how subway works as I WORK IN SUBWAY TOO so she started arguing and omg what an arrogant girl she is. If you are not putting everything properly in a veggie sub then what the hell are you even working for???? Worst customer service and terrible way of talking in attitude with the customer and guess what a guy ahead of me left the store because she was not even responding to that guy and was busy in doing her so called work. I WORK IN A SUBWAY AND I KNOW THIS IS NOT WHAT WE ARE SUPPOSED TO DO WITH CUSTOMERS. WORST DECISION TO CHOOSE SUBWAY AND I WILL MAKE SURE NONE OF MY FRIENDS AND FAMILY GO TO THIS SUBWAY EVER.
The hours are wrong, the restaurant closes at 6pm and not at 10pm.
Cam is amazing
Friendly service makes this subway stand out!
The uncle is very nice and sweet here. He makes you feel like home. The employees are also very good and co operative and it is very clean, hygienic and good. Will always recommend and come back here.
REALLY bad service. My wife and I were visiting Toronto for a medical appointment today and were going to stop here for lunch. I was outside finishing up my vape while she went in ahead to use the washroom as whatever she got made her need to use the washroom lots. We had just gone to the Tim Hortons across the street to get Coffee for our lunch and got told their washroom was broken and everyone there went to Subway. Since we were going anyway, we left and went there after we got our coffee. The man behind the counter at Subway said to my wife THEIR washroom was broken and she had to go to Tim Hortons as they were doing, too. When my wife called him out for saying the same thing as Tim Hortons did, he told her You guys always wreck the washroom, thats why you cant use it We have never been in that subway, ever, and we are not from Toronto. If you cant treat your customers with respect, dont run a business. We were lucky she was able to make it to Toronto General, where they let her go. We did not eat at this subway location, and would not recommend others do, either.
Best subs i have ever had always fresh especially the service of Mr Kamlesh!
Im very disappointed with this subway location. The lady that was doing my sandwich put very little veggies in my sandwich. Im not sure why it is like that are you afraid of putting a reasonable amount of veggies. It feels like Im paying so much but the sandwich is not worth the amount. VERY DISAPPOINTED!
Fav subway branch- fresh food and lovely service.
It is the best branch of Subway in Toronto downtown, the staff is so friendly and caring about their customers especially Kam and Madho. The restaurant is very well clean and the food is fresh.
Best subway on Bay Street, amazing service and best price in the area.
The uncle is very nice and friendly. His hospitality skills are top level. Best subway in Canada so far.
They are locking the doors 20 minutes before closing time today on sunday. This is highly inconvenient and misleading. If your too lazy to work until closing time then change the hours.
Don t order from this place. Bare minimum ingredients and no sauces at all. It has happened twice now.
Extremely good service given by kiran
I came to Toronto for a business trip and, trusting the reviews, I stopped by the shop to have a snack. Unfortunately, it is a complete disappointment. It wouldnt be wrong to say that we are openly exposed to racism, even if it is not said directly to our face. The old man, who treated everyone who came after us with humane sentences such as good morning, have a good day, how are you, appreciated us very much with his greetings and warm-hearted approach. Frankly, I was very surprised because I travel back and forth to Canada all the time, and this behavior shocked me. They did their best not to interact with us even when paying the bill. We sat at the table and ate our meal, and when I saw the behavior towards the Canadians/whites(!) who came after us, I realized that we were exposed to racism. I dont recommend it to anyone, except Canadians :)
This is my go to Subway location. They re always very nice and care about my experience. I will say the woman who works there is sparse on vegetables which I ve also seen in other reviews. This could be an area of improvement. Anytime I m in I feel welcome and they remember me, they go above and beyond to make sure I have everything I need. I even had the owner walk me through how to get a discount on the app. You can truly feel the care with this location :)
Placed an order through the app for my lunch break, when I arrive at the store the owner claims that nothing is showing up on his system. I confirmed my order went through and even showed that the money was debited from my bank account with their store number but they claim that theres nothing they can do and to call head office, after about ten minutes of back and forth he finally admits theres no phone number to call and that he can do nothing to help. Do not order from here unless you want to pay twice or have two weeks to wait for your bank to refund you the money they stole.
Poor customer service. They put an allergic topping in my sub without me knowing and when I found out I had gone back to tell them about their mistake and there was no compensation I was told to give the sub back to them so they can throw it out and not even to give me a new one but told me to pay if I want another. Especially during covid you would think that they would appreciate their customers but by no means did that mean anything to the employee. I do not recommend this store. Also the whole store smells terrible.
I would give 0 stars if possible, they almost KILLLED ME. I have a severe allergy to pickles, I told them beforehand not to add it BUT THEY STILL DID. After I called them again to file a complaint and ask for a refund they said NO, and said it was my problem. Please never go to this god forsaken place.
Terrible customer service. The owner started yelling at me because I asked why he was only putting half of 1 scoop of meat for a foot long sub. Left and will never return. Spend your hard earned money on anything other than THIS Subway. (Don t want to take away business from good franchisees) Mr. Sub on University and Dundas isn t chincy and makes great food!
I ve been to many many subways in several cities and countries. This subway location is BY FAR the worst I ve ever been to. The two subs I ordered were made with very very little toppings (like actually a joke), sloppy (two small pieces of red onion in the middle of a 12 inch veggie sub), young guy who worked there put on ONE small curled up sad looking piece of spinach on my sub when I asked for more. Wish I would have walked out right then. I can t believe subway lets a franchisee run a location so poorly. When I saw the many other 1 star reviews here I wasn t surprised. I d give -100 stars if I could
I had an amazing blt sandwich made by Khushi!! It was so tasty I had to ask for another. The way she made it is how I will ALWAYS ask for my BLTs from now on. She did a great job. Thank you khushi!!!!
Heads up-Closing around 8:45pm
Person wrapping sandwich did not use gloves. Touched money and other stuff. I threw my sandwich in trash bin right after.
the large wrap here is smaller than the regular wrap I bought in other subway. also very very bad attitude. worst ever!
Worst experience ever and they lied to me after doing 2 weeks training they didnt pay me. Its one type of exploitation.
It s a best subway that I have ever visited! Specially I like the quality of the food, vegetables and the meat looks so fresh, Overall the employees are also friendly they welcome me so nicely!
Staff was courteous, khushi was professionally and greeted us well
Lady that made my sub was nice. The other guy working in the back was nice too. Friendly and clean subway to order from.
I appreciate that this subway has a ramp that makes their store accessible to people with mobility restrictions. The staff is always kind & welcoming. I always come to this subway, even though there are others closer to me, because of the food quality & customer service.
The staff here are absolutely fantastic. Probably some of the nicest people I have ever met. I have never had a bad experience here. Highly recommend if youre looking for a quick bite.
Great service, great value and great taste. They keep the place very clean and always have a smile on their face. They really put in the effort to make sure you have a great experience. Vegetarian options: Has vegetarian options. Kid-friendliness: Cookies and chips Wheelchair accessibility: Has wheelchair ramp
Five stars because the staff are the friendliest! Always pleasant and helpful.
I usually visit here as I have my work nearby. There is a girl she attends customer very well and makes tasty sub. The uncle , he is very polite and friendly. There is a lady maybe her name is madhu she makes subway a bit fast and didnt put much veggies and she is like she can make a sub in 1 min. She rarely put 2-3 pieces of each vegetables. Although she has a very kind nature. But I would suggest her to slow down her speed. Subway there is always tasty.
What a great subway
Great customer service from Kam, who was very friendly and recommended another option when the sandwich I wanted was no longer on the menu. Sandwich was also excellent!
Very stingy with toppings, I get a lot of toppings usually but still portions of my sub with nothing on them. Asked for pickles on the side and was only given 4 little slices
Very cheap, usually get 2 scoop of chicken with my foot long sweet onion chicken but only got 1.5 scoop and on the veggies too. Friends but that s all. Might as well walk an extra 2 minute and go inside the one of college park
Do not open on time. They advertise a 9am open time, but I feel thats just the time the staff arrive to start preparing for the day. They arent ready to serve until 9:15-9:30 and half the time dont even unlock the doors till 9:10.
Recently placed a catering order and I have to say that the service as well as the sandwiches were great! Highly recommend if you are looking to feed a crowd.
Not friendly staff
Excellent sandwiches and service.
Never bad a bad experience with them
Fast service
Very rude
This Subway always has the worst service. Before I came to eat frequently because it is close to my work but the treatment last time was terrible, even rude. Please stop going to this subway because the staff is very rude. I decided to go back and see if the care had improved and no, it is still terrible.
Friendly staff. Excellent food with fresh ingredients
Amazing staff, so friendly!!
Friendly staff
I came in to order a sub and the guy working there said the bread I wanted would be made in 15 minutes, so I decided to wait. He offered me a cookie while I waited which was very kind. I would come again!
The food is just like any other Subway, The best part about this place is the staff. They are always friendly, quick, and very efficient.
Great Service!
Very Good customer service. Friendly Owner. Do visit this place.
Kamlesh Manpreet and staff are all polite
Great Customer Service! Very friendly and fast service. Definitely recommend!
Excellent Service, great experiance !!
The lady whos working here recently is terrible at her job. Shes always in extreme hurry: puts so few veggies even after asking her to put extra (e.g. literally 2 cucumber pieces on a 6 inch sub), spills sauces on the side, etc. This is my third consecutive bad experience.
Not sure why you have a sign out front that clearly shows you close at 9pm but I just walked out in the cold for 15 minutes just to see that you ve closed at 8:30. False advertising at least change your sign .
Notorious for rushing sandwiches...even when youre the only one in the restaurant. Save yourself the bad and messy sandwich and go to Elm Street Italian Deli nearby.
Its a standard Subway sandwiches place - could have given slightly a bit more veggies (volume lettuce seemed a bit small), but I guess you cant expect too much
Very tasty only take away allowed due to pandemic