Subway in Toronto

Went in at 2150 when the restaurant closes at 2300 and got told they were closed. What is this service.

Dont come here unless you want to be treated like garbage.

Pathetic service the man who s serving doesn t know how to behave, found hair in the wrap when reported he just took so casually and it s normal for him to his hair in the food.

Sorry to be honest. I had to tell a lady to take the spoiled spinach leaves out from my sandwich while being made. I was very surprised that she actually put the rotten/smushed leaves onto the bread and tried to stack other vege on the top. I had to ask her to take it out, she seemed like not a big deal to have rotten vege. Customer service and food quality issues there.

Avoid this location if you can. I was charged $1 extra from the menu price, and I didn t realize it until I got home.

Wasnt a good experience Customer service training needed here.

Hours do not match the sign on the door or posted on Google Maps. They say they are open til 11pm but I went by just after 9pm and they were already closed :(

The signage on the door says they open at 7am so its really annoying to come at 8:05 and have them say come back in 15 min . I was coming specifically to grab quick food before work so I guess I just wont have breakfast

Always a good dish

Portions are great, idk what everyone s talking about. Also Jay is ray of sunshine. Go go Gryffindor!

Horrible experience here at this location. Debit machine broke . Made me waste my entire lunch break .and never even got my food

I don t even write reviews but whoever the guy with the glasses is that you have running this location needs to get some training done so a) he can provide better customer service and b) so he knows what add ons/subs are. Kind of ridiculous experience that I had 2 of the last 3 times I ve been there. Definitely won t be back.

Sandwich shrinkflation. Never again at this location. Three times in a row, theyre so cheap on toppings at this location. A little sprinkle of lettuce. Two sad pieces of tomato. Four pickle slices. Nope, done.

If youre looking for maahh food. Get out of my face style of service. And a horror movie style dining area. LOOK NO MORE!!! Definitely not fresh food, EXTREMELY unpleasant service and a disgusting place with rocky chairs dirty walls windows and floor ( I didnt have the courage to go to the wash room in this place ) I dont think that people that run the place should be in business or food or any kind of customer service

Vegetarian options: I pre-order my food and when I got there it was not ready....inconvenience Recommendation for vegetarians

Eat here if you want a side of Cockroaches on your food! I went there today and saw 6 live cockroaches in the cookie display case! I snuck a photo and almost vomited. I threw the subway out and will obviously never eat here ever again. Disgusting

Steak and chees

Ok, I had several subs here but today there were roaches (bugs) crawling in their cookie case. Ill not be going back... They seem clean otherwise, but I was shocked and grossed out (photo attached)

No employee was on the floor, I was waiting to order for about 10-15mins hoping someone would come out but literally no one in sight. Employee was in the back so I just left. Amazing service!

Why am I paying $17 dollars just to have 4 slices of onions on a foot long. why is my cookies STALE AND HARD, subway is known to have the best cookies on the market. I am so disappointed and sore from chewing on a rock they claim to be a cookie.

Everything was bad. From customer service to the actual sandwich oh God, never again.

SICK

I was extremely disappointed with the level of customer service, food handling, and overall food freshness at this location. As an employee in the food industry I m understanding, but I was appalled by the level of cleanliness and lack of fresh ingredients that I observed. I won t be returning.

Fast and freshly made

I had an awesome time here at this location and the sub I had. Also the staff is amazing too!

Place allows people to eat in without masks! So I walk when I see that because I figure the place is crawling with germs even if it s not Covid if they have that little detail to cleanliness then I don t shop at a place like that.

Would not accept a coupon for a veggie sub bc I requested flatbread, despite never being charged extra for Flatbread ever as it as always just been a bread option. Like everywhere, subways prices have gotten out of hand- but why send coupons out you wont accept? I have used coupons to order a sub with flat bread at other locations with no issue before. Very disheartening when I planned to grab this quickly before work w limited other options. Wont be returning.

The salad wasnt fresh

Came to get a quick sandwich while i was at school. Had to wait a while and the vegetables were not even fresh. The bread wasn t fresh. The sandwich tasted weird and i ended up throwing it out. wont be coming to this location again.

Horrendous service and lack of customer orientation. Also, the items ain t fresh, portion size is a joke. I d recommend trying some other location for better value.

*** NOTE*** I returned to this location in early 2021 and at the cash register, as I was paying, a bug crawled out from under the counter. The employee slapped it with their hand. I threw out the subs (though I paid for them, stupidly), and havent returned. This checks out with the other reviews from three years ago that mention a frequent pest problem. --- My earlier review: The cleanliness of this location is very uneven. Sometimes its clean and other times in disarray. Ive always been a little irked when employees hang out in the front smoking a cigarette. I also find their staff to be a little weird, either overly friendly and flirty or seemingly angry that youve intruded on their space.

Excellent Subway service with fresh sandwiches. Staff is excellent and very amicable. I always go to this location ( 259 King street ) whenever I am in downtown. Staff always goes an extra mile to accommodate all my request. This Subway location is I should say #1 (number one) in downtown from my perspective. Must try Subway

Best place to eat, great service and very clean!!

Smells delicious. THEY ALSO HAVE UNISEX BATHROOMS!! Would recommend

The usual subway menu, however the server put a generous amount of toppings on which was a nice change. The seating area just needs a clean, very dirty.

I really like this location - recently renovated and the staff is very nice. My go to!

Horrible service. Every time.

Not a fan of the service. Came in with a BOGO for $1 and they charged me $2 for the second sub and said it s how the computers are programmed. They thought o wouldn t notice but I checked the receipt and called them out on it. Who knows how many more people were scammed! Instead of giving me a refund immediately for the difference they suggested I come back tomorrow to speak to a manager to get a refund.

Its an alright Subway franchise. Washroom isnt the cleanest, found a cockroach in there.

Today s sandwich is the cheapest. If you are using it for the first time, meatballs are the easiest.

Typical Subway.

Good place

Great customer service, clean environment, friendly employees and amazingly tasty food. Must checkout

Is it just me or do they only ever have 2 types of bread everytime I go in?

Nice little Shop. Fast friendly service. Great food.

I am extremely disappointed with the service of this location. Always, after getting the receipt I submit the survey to get free drink and they always decline my request but after long debate they end up giving the drink. Today, the guy was extremely rude and completely declined the request saying its not allowed to provide free drink. Already complained to subway to take action.

Service was fast and helpful; there was a sandwich I wanted that wasnt offered anymore on the menu board but he made me one anyway and it was great. Space is nice, fresh atmosphere, good location. I was pleased with my visit.

Loved it

clean place and tasty food.

Quick service,fresh food, great location. What not to like here?

Manager was fighting with customer over wrong order given to them by cashier

Fast food

Terrrible service. I buy the fountain drink combo... the machine is broken... if I want a bottle I have to pay more but I can t have my money back. Just terrible service!

Very rude staff. Were out of many vegetables (think: lettuce and red onion) and I was rudely told that spinach would be fine. As a professional cook I would be fired speaking to a customer like this.

WORST SUBWAY IN TORONTO I ordered an Italian BMT on herb and cheese and the manager pulled out this skinny bun and he laughed how small it was. He said the day staff did a bad job making the bread. I asked for a discount and he laughed. I took the sub home and took two bites and found out why the bread was so small. It was uncooked in the middle. Tossed the sub out. What a waste of money.

Wonderful

Lack of costumer service, the guy who made our sandwiches was deeply disrespectful, he deny to put ingredients so I had to eat a sandwich with no cheese, no veggies because he was out of it... how is that possible??? First and last time I visit this subway!

Good customer service

I went there today in order to get a simple 6 inch sub sandwich. I read a lot of the reviews before going and I would say that a lot of the really negative reviews didnt fit the scene at the store. I didnt have any problems with the bread. All the usual toppings one would expect to be at Subway were there. They had the meat that I wanted and put the regular amount of meat and cheese on. The guy behind the counter had good manners and was prompt to service me when I came into the store. He put on the plastic food handler gloves as well. I didnt see any flies in the store. Overall I would say that its your typical Subway and not a high-end (and more expensive) deli.

I went there today the store closes at 11pm the worker said to me they are closed now. You are not closed now . You close at 11pm.

Amazing service and great food.

This was a pleasant experience at 3 30 AM, if youre into cockroaches that is! Some creepy critters adorned our tables and kept us company as my girlfriend and I chowed down on a sub. The roaches (which were crawling in the bathrooms, floors, and tables) came out at night. I brought the infestation to the managers attention and he didnt even know that they were around. I hope the health inspector takes care of this.

Ordinary

Service was bad. Not going back to this location.

Quick service with friendly competent staff.

Good service and I got the order perfectly.

Excellent service

Bad staff

Meatball subsssss

I had the sandwich of the day special for $4

Typical subway except they put out signs with their hours but seem to close when they say they are open...

This particular subway location has had a number of health complains, and conditional notices issued by the City of Toronto in relation to their insect infestation, speaking to their overall lack of hygiene. Unfortunately, they remain open since all they have to commit to is taking steps towards an effective method of pest control within 24-48hr, even though said company in question takes little to no steps to actually eradicate the pests (due to associated pest control costs and loss of revenue by having to close up shop). I would highly reconsider eating here, unless you dont mind an additional protein surprise inside your sub.

Horrible service and rude staff. Often mess up customer orders. Had my order(s) messed up. Never going there again.

I did not eat at this subway. I had to leave just before ordering when I saw a large insect crawl out of the food containers

Pest control apparently came by yesterday but missed 2 giant bugs that crawled across the sandwich paper. Yuck

Their sandwiches are ok.

Service not good, use chicken as veggie soup

Quick service, good quality subs.

There are several types of subs that I enjoy eating at Subway. I like to try different breads and sauces, so that the combinations and permutations are endless. I had a great idea to try everything on the subway menu and on this day and location Fatama made me a great chicken sub. - I eat Subway everyday reviewer A Richard Trus review

Its subway u cant go wrong

Had a hankerin for a meatball sub for lunch on Sunday. Even though store hours are posted as opening at 7 am they were not open at noon when I went. Mr. Sub on front got my business instead.

I usually have good experiences with Subway including this one. This last time we went there was absolutely horrible. The guy behind the counter was very rude and abrubt. He also shorted us on the toppings. He put a 6 portion of meat on my 12 sub an toasted it after all the toppings and sauce were on it which made the sub very soggy. didnt even give us the receipt either. he crushed the receipt as soon as it came out. Im not likely going to be going back there again

There a 4 subway location in area, and this one at king and sherbourne seem to be best in term of service and food. The one at george brown is good but its always busy and sherbourne and queen is meh and i wouldnt go to front and george one either

Service is not bad and not good just in the middle. Food was ok when I ask for extra topping I mean a handful not 1 or 2. The place felt a bit dirty

They dont give reciept because on back is a coupon for free cookie when u go online for a survey. even if you ask,they dont like giving the reciept. they are very cheep on putting toppings on too.

This Subway has personal pizzas. You have to ask them to be cooked a little longer or else theyre still cold in the centre.

Not too pleased with this place. They rarely have their signature plain Italian buns. The staff are very strange and not too personable. Rude to teenagers sometimes for no reason. They seem to close earlier than the posted times. There is not an active listed phone number. Any number listed is either out of service or a voice message not identifying the restaurant. The food is never made consistently. Atmosphere is ok if you like to eat with your knees at your chest. Value is ok considering you get what you pay for.