Subway in Toronto
320 Richmond St E Unit #3, Toronto, ON M5A 1P9, Canada
About
Your local Toronto Subway® Restaurant, located at 320 Richmond Street East brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ t...
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They say the open at 8 am. I try to go every morning to grab something before work or sometimes for my sons lunch .. It’s never open!!! And when it is , nothing is available because they just opened. Are employees not supposed to come early to prepare for the store’s opening? Why not open later then? , like 9 so you can be ready for the customers…. And what the heck happened to the ketchup chips??? Huh
Worst subway store ever! Went there for pickup 2 days ago.There was an Indian guy serving food ,his behaviour was the worst I had seen.when I went to pick up I gave him my name but keep insisting to see on my mobile! When I forwarded the mobile he snatched it from my hands if I was a thief ,I was shocked after what he had done.I asked him to talk to his manager but replied manager wasn’t here and I had to be there next day if I wanted to talk.There’s no way I’m going back there ,ever again.
I wish I could give 0 stars. This place gave me the worst food poisoning of my life. Never go here.
I was told when we walked in that the debit machine was down. I told him I had cash. He was hesitant to serve me and my daughters. We sat and ate when 2 young men came in. He didn't tell them the debit was down and they paid with their debit card. Not impressed.
Second time I come here more than 15 minutes before close and the door is locked in my face. I live right above this location. And the same lady keeps deciding she can close early. Business hours state clearly closes at 9PM not 8:43PM which in this case is when I went in. She told me behind the door she needs 15 minutes to clean up which is why she’s closing early. I told her I’ve worked in a fast food environment as well never has it ever been okay to close before business hours for your personal gain. She told me too bad. Watch back your camera footage. Whatever female u have working your closing shift August 20th needs to be fired
One of the worst subways I've been to , and this review is based on more than one l visit not just one but I'll share one of my most recent visit. 1- I ask for a 6 inch sub , bread cut infront of me not even cut properly ( pretty small 6 inch bread) 2) I ask for cucumbers I get 2 sliced pieces , like literally 2, are you kidding me ?! 3) Same situation with the black olives I get 3 tiny sliced pieces. 4) I ask for mayo and I get a bit of mayo only in the middle , not even spread out . Sandwich maker drags her hand like it's about to fall out puts zero effort into making a decent sandwich or spread anything out , likes its common sense . If you can't put effort into making a normal looking sandwich like you make your own then you shouldn't be working there. I will not be visiting that location again, and I hope the store owner reads this review for the sake of retaining future customers and doing better in terms of educating their staff how to provide proper service . That's all
Ordered a cold cut foot long. Person serving me was wearing ear buds, which wouldn't have bothered me, save for the fact that she wasn't listening to what I wanted on the sub, and I had to raise me voice to tell her my selections. Upon arriving at my home, I noticed the bread was the consistency of croutons - that is, stale. Upon returning to said location, was refused a refund (server did not inspect the item) after the server called "someone" on the phone whilst I waited for 5 minutes. Thumbs down.
There is a really beautiful and cute girl here. She is so kind and give perfect recommendations. She recommended broccoli soup and it was really delicious. I think her name is Sonia. Don't loose her Subway!
Love this location, amazing service by kuntal :)
The online order was incomplete, and the customer service over the phone was unpleasant.
Subway sandwiches are always my go-to. And the customer service here was amazing. The atmosphere of this place is welcoming, and theres space to dine in.
I have been going to this location for a while, so it pains me to write a bad review for it. But the last couple of times I have gone, I have been immediately sick from it. The customer service has been great, if not over the top, but I cant eat here again.
Best Subway Ive had in a long time! Paid attention to my mobile order instructions and put lots of toppings. Thanks!
As you know this neighbourhood has several subway locations within walking distance. I have tried them all and this location has the best customer service as well as quality of sandwich making, so much so that I felt the need to call and thank the gentleman working after I got home.
Morkmik and Sonia provide great service
Sonia always provides superb customer service. A+
This subway location stands out to me due to the friendly staff and amazing customer service. They even bless you with ingredients and make the sub look so neat! They make the subs taste better with their good vibes
This is my favourite subway in the neighborhood. Really friendly staff, fresh ingredients and everything is always in stock (2022).
Worst customer service experience. I bought a veggie pattie sub the lady that made the sandwich was very polite. When I arrived to work and took some bites of the sub the veggie pattie was not tasting right. I tried to enjoy it because I didnt want to waste my break but I told myself that I didnt want to eat something that tasted bad. When I arrived to the location the same lady was assisting another customer but was eager to know what she could help.me with. I informed her that the sandwich didnt taste good and if I could have one without the veggie patty. She asked for my sub so she could inspect it. She informed me that she would not remake new one because I had ate almost half of it. I informed her that I just took couple of bites. She blankly said no sorry and proceeded to give the sub back. I asked her if I could have the managers number she stated she was the manager. I literally had to throw the sandwich paway, wasted my money.. I was embrassed never going back there again
Very good customer service. Very clean space. Highly recommend eating here.
I like that they keep the kitchen super clean. And kick out crackheads.
Terrible service.
Cheap on the toppings, bread was incredibly stale and the place was filthy. Would never get food from here again.
Perfect place to grab your food in a rush!!!The woman who works there is super nicest and polite, the area is kinda full of sketchy people but is not dangerous.
0 air conditioning in this place...how do you not have ac with ovens constantly going ... unbelievable. Never ordering from here again.
Restaurant has amazing customer service, Sonia makes lit sandwiches and is very enthusiastic.
This is by far the worst Subway in terms of service. We frequent Subways for our work lunches and meetings. This location has always had mediocre service at best. No greetings, no thank you. But my biggest problem is the portions. I often order the Tuna foot long and almost all stores has a standard mini ice cream scoop which they add 4 scoops. This location serves 2 and then spreads it so thin on the bread that you get mouthfuls where you cant even taste tuna. Always stingy with all meat products. Maybe stingy is not the correct word, it feels more like were being ripped off. As in terms of price, Subway is more expensive then quite a few of its competitors. I dont know if Subway is run as a chain or independently. I do know that it is very inconsistent and absolutely horrid for brand loyalty. 1 star out of 5 for service and product. I was considering rating it higher, however what else do you go to a restaurant for other than food and service. If you must have Subway go somewhere else and not this location. EDIT: Also the staff handled my receipt/payment with her gloved hand then went on to handle food of the next customer and just left me half way through completion.
Sandwiches, nuff said. They need fresh jalapenos not the pickled kind. Their advertising always stresses freshness. Why cant their jalapenos be fresh. Also taste wise, the fresh jalapenos would provide another contrast to all of their other sodium ladened ingredients.
Terrible service and etiquette. Would not recommend this subway until employees are replaced.
Best hamburgers in town!
Mmmm snad wich
No long queues, good customer service, overall good experience
My sub was DELICIOUS and the customer service was simply FANTASTIC
Pretty good
Standard subway. Its weird that they have out of service signs on all washrooms (but you can access if you get a key). Interior is a bit more fancy than usual for a subway
Closed before supposed to, ignored me at the door. Horrible service
First the woman working wouldn t let me use the washroom, then she said I couldn t eat in the restaurant even though the restaurant was supposed to be open another 20 mins. She then locked the door before 15 mins before close.
Be warned this location does not adhere to its hours posted on the window. It frequently closes early, including 90 mins early tonight. Terrible management.
Subway as youd expect
Disliked the service here
Better than ttc
I have never seen a Subway branch that all of its washrooms are out of service and they dont even care. Its really unacceptable from the place that serves sandwich to be like this.
Best
I used to come to this subway often as I was in the neighbourhood They had a nice decor inside and not much seating. The sandwich artists were mostly students and were good ant making the subs with lots of veggies. A Richard Trus review
Nice as far as Subways go, has some soft chair and couch seating options. 1 of the employees handles cash with the same gloves he makes your sub with (only reason I didnt give it 5 stars). Handy place to duck into if the junkies and hookers of Sherbourne are bothering you.
