Subway in Toronto

Concourse Level, 161 Bay St. Unit C200, Toronto, ON M5J 2S1, Canada

★★★★☆
(97 reviews)
Categories: Sandwich shop Caterer Fast food restaurant Takeout restaurant Restaurant

About

Your local Toronto Subway® Restaurant, located at 161 Bay St brings new bold flavors along with old favorites to satisfied guests every day. We deliver these mouth-watering flavors with our famous Footlongs, 6” sandwiches, wraps and salads. And we offer a variety of ways to order—quick and easy in the app or online, convenient delivery, come into your neighborhood shop for an in-restaurant meal, or pick up curbside. We’re proud to offer a change from same old fast food with fresh cut veggies and toppings with protein choices, fresh-baked bread and let’s not forget cookies! And we’re happy to help you with any catering needs as well. All Subway® Restaurants are independently owned and operated by business owners who employ talented Sandwi...

Website
restaurants.subway.com
Address
Concourse Level, 161 Bay St. Unit C200, Toronto, ON M5J 2S1, Canada
Plus Code
JJWC+JF Toronto, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
10 AM–4 PM
Tuesday
10 AM–4 PM
Wednesday
10 AM–4 PM
Thursday
10 AM–4 PM
Friday
10 AM–4 PM
Saturday
10:30 AM–5 PM
Sunday
Closed

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible entrance
Offerings
Coffee Healthy options
Dining options
Breakfast Lunch Dinner Catering Counter service
Amenities
Toilets
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards

Reviews

3.5
★★★★☆
97 reviews

Most Mentioned

veggies (6) food court (3) wrap (3) reviews (2) gloves (2) employees (2) money (2)
5 stars
39
4 stars
21
3 stars
12
2 stars
1
1 stars
24
★★
August 28, 2024

Seriously the reviews are right, it’s a waste of money Worst subway I have eaten in my life, i understand it’s a busy store specially in afternoons , the need more man power atleast 1 , so they can mange, but those which are working there, men so rude and making sandwich nasty. Big NO from me.

July 30, 2024

I get it if you say DT Toronto charges a lot for renting, but it doesn’t mean you can sale ppl only 1 oz of meat, seriously, it’s even less than a dog treat

★★★★★
July 18, 2024

I don’t usually write reviews, but this place deserves it. Been going to it for years since it’s located in the PATH and I always happen to walk by it. I don’t even have to say anything, the workers just remember my order. The sandwiches are done so much better than any other Subway I’ve gone to, I don’t even go anywhere else now. Workers are nice and fast. Store looks really updated and clean. Location is great. It also has a large food court. And it’s right next to Union Station, so it’s easy to get to since you just follow the PATH. Parking is also easy, Brookfield has their own underground parking, but there are plenty of options in the area. If you’re checking out Brookfield, check this place out too.

June 18, 2024

This is the worst experience i had with subway and this is the only one. The employees were so so rude that the guy who has just joined yesterday working there asked me is this your first time to subway. I always have subway and have the tandoori spiced mozza everytime. They didn’t even knew how to make it and destroyed it. I moved out of there and didn’t take it. The new guy with specs and blonde hair was so so rude that he started to argue with me saying that this is how the sandwich is made and showing me off. The lade over there also started to say that she doesn’t know why the other subway are making it this way but we dont. All subways add the spiced to the tandoori spiced mozza and here they are who dont want to give it.

February 14, 2024

Worst service. They are not changing gloves for vegetarian people. They are serving with same gloves with meat and veggies and it’s fully contaminated. When i went there they directly start serving me without changing the gloves.I already told them and they were not listening too.I am vegetarian and I will prefer another location where they will provide best service.

December 12, 2023

Dont try there food its waste of money...I did not seen as bad service as provided by this store ...look To be honest thats what they made for me...No packing wrap .Customer pay lot of money because of getting good food .. This store is taking advantage of its location ...Because there is no any subway near union station ..I request to owner please give attention to this matter your team is not working no manners at all to attend a customer they need training first of all how to attend a customer and make a perfect food.. Honestly your store service is zero rate in every aspect service and quality very very poor...How you feel if you get same poor quality food when you paid lot of money for your food.. Thankyou and dont try there food its totally waste of money

★★★★★
January 29, 2023

This store has to be our favourite. It is so clean and convenient. The workers are very nice and fast, and every time we order something we never have any problems and always have a great time talking with them. When we eat the sandwiches after ordering, we enjoy them a lot. This store makes the perfect ones!

May 5, 2018

This is one of those special places chain or not, that deserve a 0 star rating. Firstly when I ordered I asked for Italian herb and cheese bread. I was told they only had whole wheat or oat bread. However when I went to pay a new customer arrived and asked for a wrap and was informed they only had the same 2 options plus Italian herb and cheese. When I said something they told me it was the last one so it existed when I asked for it you know about 5 minutes before the other guy even arrived. Also the cheese placement was atrocious. Remember when subway actually cared about their product? They called themselves artists and I guess they were in a way. Now they're all miserable and it displays in their work and attitude. I regret chosing subway but due to the lack of options on a Saturday in the immediate area. Do your self a favour and skip this place.

★★★★★
December 19, 2024

Ive been going to Subway for years and have been to countless locations and almost gave up until I discovered this place 18 years ago and havent changed it since! I thought this stuff only existed in commercials. Not only is the service exceptional but they also take very good care of the food and veggies. And ever since the pandemic their change of staff has just made the place better. Not only do they work in incredible speed but their subs are like no other. Also if you get served by the big guy prepare to smile (he gave us 36 free cookies when we did catering!) I introduced this spot to my friends who dont typically eat Subway and theyve all glady converted to sub lunches. All I can say is, highly recommend and worth every penny. Youre not gonna get any better than this.

★★★★★
July 21, 2024

I have been going to this subway store for YEARS now and never have I ever had a bad experience! The workers are fast and efficient, especially given that they work in one of the busiest places in Toronto. The store itself is immensely clean and well taken care of, and their patience for customers is one to acknowledge! The complaints coming from some of the previous reviews are unbelievably unreasonable. They want EVERY sauce, EVERY type of meat, EVERY topping, their sandwich s can t even close. First of all you are in a public place, and second of all they have a distribution limit they can t give your donation bank of a stomach the entire stores inventory in a sandwich! If you can t appreciate the amount of food given at this store, and the patience of the wonderful and humble workers in this location you must be as ungrateful as it gets. I only go to order there and I can t stand the people in line for a second, poor workers have to deal with these crazy people on a daily!

Local Guide
December 21, 2023

Definitely not 24h on weekends, closed before midnight on Saturday

★★★★★
December 21, 2023

This store is so convenient and clean! I always take the path and stop by this store. The people who work here are so nice and make my sandwiches perfect. They also remember my order and always have great conversations with them. Sandwiches are delicious. I recommend this store!

December 21, 2023

The staff is not very particular about changing the gloves between the vegetarian and non vegetarian orders.

December 21, 2023

Very bad service when you order online from subway app

December 21, 2022

I got crispy chicken salad and it was awful. The chicken was raw which they microwaved and veggies looked old and tasted so bad that i fell sick after eating. Not at all worth it

★★★★★
December 21, 2022

Excellent service, they always make my sandwich perfect and its always fresh. The employees are very nice and polite.

December 21, 2021

Bread was burnt, and was told they wouldnt give me Onion as they didnt have any. Very dissipointed in my order. Go to any other subway, or find a better option

★★★
Local Guide
December 21, 2019

Average subway

★★★★
Local Guide
December 21, 2019

Nice spot for a quick bite on the go.

★★★★★
Local Guide
December 21, 2019

Veggie Pattie sub

Local Guide
December 21, 2019

Havent been to subway for long time.

★★★★
Local Guide
December 21, 2019

Own your own style of sandwiches.

★★★★★
December 21, 2019

Yum

★★★★★
Local Guide
December 21, 2019

They also sell wraps, and subs, plus you get to ask an artist what you want on it!

Local Guide
December 21, 2019

This is the worst Subway in the path. I used to be a regular years ago but now I refuse to go here completely. They ration their proteins and toppings like it is a food bank in Russia. Its almost comical at this point. It looks like my experience is consistent with others here. Always ask yourself, why does this Subway NEVER have any line-ups during the lunch hour rush while every other restaurant down there has huge lines?

Local Guide
December 21, 2019

Poor customer service

★★★
Local Guide
December 21, 2019

Not what they used to be years ago

★★★★
Local Guide
December 21, 2019

Was just beside where I live great place to get a nutritious nice lunch or dinner

December 21, 2019

I came to this location 15 minutes before close and was refused service although they were serving another customer. The employee at the counter while we were standing behind the customer in line. There are better locations near by with better service. Avoid if you can.

★★★
Local Guide
December 21, 2019

Its okay

Local Guide
December 21, 2019

Theres an older woman who does not seem to be interested in the food service industry and makes others do her job. Only when its busy she seems to reluctantly help out on the counter. She just wanted each order to be done in a sloppy manner. I understand if you may be tired of your job but you need to maintain some sort of professionalism.

★★★★★
December 21, 2019

Best subway in Toronto #1! A definite 5 stars no questioning it! Super clean, fast, and wonderful services from all the workers. Nice to finally see some friendly people!

★★★★★
Local Guide
December 21, 2019

Always fresh food and made to order... pleasant staff

★★★★★
Local Guide
December 21, 2018

Our favourite Subway sandwich place. The staff are nice and friendly, and they remember my order details and how to cut my foot long sub, so I don t have to say anything.

★★★★
Local Guide
December 21, 2018

I can have vegetarian sandwich here.

Local Guide
December 21, 2018

Bought a NEW TURKEY BACON WRAP. It cost me $10 after tax. 2 pieces of bacon, 3 pieces of cheese, 4 pieces of turkey. Roughly 3/5 of the footlong sub. Completely not worth the money. If you want a wrap - go to a place where they sell wraps specifically.

Local Guide
December 21, 2018

A standard Subway as far as the menu is concerned, however, a one star rating for poor service. The person handling my sandwich was wearing headphones (clearly not a hearing assist device) and seemed more focused on music than doing their job.

Local Guide
December 21, 2018

Refused to grill my sub, every other location will. Various toppings werent available. The one Girl was on her cell phone. Id give 0 stars if possible.

December 21, 2018

Poor customer service, not proper serving amounts, and dont even know the current subway offers.

★★★★
Local Guide
December 21, 2018

not bad seevice

★★★★★
December 21, 2018

Great place clean.

★★★★
Local Guide
December 21, 2018

My sub was great! They made it really well! Not too messy to the point its falling off. I only gave it 4/5 stars because the lady had her earphones on. After I left I turned around to ask for more napkins to only see her on the phone while helping out another customer....

★★★
Local Guide
December 21, 2018

Line 2 going east now runs faster than it used to me. However, rush hour no proper format in line 1. A bit of a mess. Should be faster and quicker arriving at stations so that the crowd would not get piled up.

★★★★★
December 21, 2018

Cold cut combo mmhmm.

★★★★
Local Guide
December 21, 2018

Delicious

★★★★★
Local Guide
December 21, 2018

Good service and quick.

★★★★
December 21, 2018

Standard sub

Local Guide
December 21, 2017

I just ordered 2 subs from here and we simply wanted honey mustard on one half of one sub and chipotle sauce on the other half but the lady making the sub picked up the honey mustard bottle twice saying they were two different sauces .. when it was all clearly the same sauce. I asked her to double check what sauce she put and the boss got involved and got angry and threw the whole sub out and yelled at the workers to make another one because we were bad customers and made a complicated order. He then began to yell at me and my aunt infront of everyone in brookefield place saying to pay and take our subs and never come back. His own employee couldnt differentiate between two sauces and he reacted very poorly and made a complete ass out of himself. If you cant handle a basic order you shouldnt own your own business that requires a basic level of customer service. Own up to your mistake and apologize for your wrong doing because in this case the customer was right .

★★★
Local Guide
December 21, 2017

It is an average place. Nothing spectacular really. Price wise it is slightly cheaper than most places in this food court.

★★★★
December 21, 2016

To get to this Subway restaurant at Brookfield place you need to venture into THE PATH. This is a set of underground malls and food courts, joined by tunnels under the city of Toronto. Well when I arrived at 181 Bay - I found the food court hidden amongst the tunnels and Hidi made me an incredible 6 Meatball flatbread. - I eat Subway everyday reviewer - A Richard Trus review - very fresh lettuce at this location.

December 21, 2016

Got glared at for asking for more veggies on my VEGGIE sub when they gave me barely any to begin with. Happens every time I go here, not worth it.

★★★
Local Guide
December 21, 2012

This place gives 50% less toppings than other Subway subs. It doesnt matter which server is behind the counter, they always give you embarrassingly small portions. Today was the last straw. I asked for extra olives and they gave me 5 slices of olives. When I asked again for more olives, the girl added 2 slices as if the olives were made out of gold. Enough is enough. Time to move over to Mr. Submarine instead.