Osmow's Shawarma in Toronto

I came here for the first time as my colleague recommended me to try chicken on the rocks once. Its really nice experience to be having meal here and I will also recommend my known too. As a team lead of other restaurant, really good customer service Thanks for the great experience

WoW...I visited this place last Sunday and got to be assisted by BarsHa....what a Beautiful, amazing, polite and Kind soul, always served me and my family with her amazing Smile. I will definitely come here..the food is prepped so well and her customer service was above and beyond, cant wait to be back soon next week, Good Job Guys.

very politely service by staf, most recommended chicken on the rox very delicious..(Best service)

Best placeee

The quantity of the serving has gone down. The flavor and taste quality has gone down significantly.

When I visited Osmous, I was truly impressed. The customer service was fantastic, and the staff went above and beyond to make my experience enjoyable. The food was absolutely delicious, and the overall atmosphere was really nice. I highly recommend this place.

I went yesterday, I like the way they treat with greeting and politeness. Moreover, I tried falafel shawarma wrap and it was so delicious. I truly appreciate the staff for their service

Went there on 21 Sept Saturday, This place always has friendly staff and great food. With clean and fresh environment.Their Philly Chicken plate is amazing!

Was here on Saturday afternoon around 2,These guys are awesome !! Really fast service and great tasting food the guys working are efficient, clean, and very kind. They were wearing gloves and were really generous with the portions! will definitely return whenever im back in toronto!!!

Great service.

Food

It s not good test

The staff was amazing!!! Such sweet, kind and generous employees.

I tried couple of Osmow s around Toronto but this one the best. I chosed the student plan in which I got Chicken on the Stix and a free pop can in just $11.59 which is good enough and the taste was amazing. I loved it. Thank you so and hats of to the employee who was working there alone like taking orders, making orders, answering calls etc and name of the employee is Sauraj

Says it closes at 8 but employees closed shop at 7:30

If you like spicy, get the poutine. Trust me, it wont be your last time. Remember to ask for hot sauce!!

I really want to give zero but theres no option customer service stinks here please hide or train your stuff to be polite and give respect throwing orders on the table and using unhygienic ways to prepare food is not the Canadian way. Hiring Indians does not mean youre contributing to diversity training is also very important deplorable condition do not ever go here

Very good food was made very fast convient and cozy good atmosphere

I tried couple of Osmow s around Toronto but this one the best. I chosed the student plan in which I got Chicken on the Stix and a free pop can in just $11.59 which is good enough and the taste was amazing. I loved it. Thank you so and hats

Great food but staff as aditutde when you ask for extra hot sauce or even when you dont leave a tip for picking my food I get a feeling as if they wont serve me.

Asked for fork and napkins in uber eats delivery neither was in the bag. Can t leave work to go get a fork.

This Place is fantastic! Their chicken shawarma is perfectly seasoned and the garlic sauce is amazing. Generous portions, great value, and friendly staff make every visit a pleasure. Highly recommend! :)

Osmows Shawarma is fantastic! The shawarma is always flavorful and juicy, and the staff are super friendly. Fresh ingredients and tasty toppings make every bite amazing. Definitely a go-to spot for a delicious meal!

Got a great assistance from this worker named Barsha. Loved the food as well .

This is where I got my chicken shawarma today. And even with my modifications, I have to admit that it was done flawlessly. Also, Barsha, the server, was incredibly prompt and effective in creating the ideal shawarma for me. Her assistance was outstanding!

Great!

To be honest, i ate osmows food from yonge street. That was Super Awsome. But the danforth section, i think the stuff is not well trained. I took a beef shawrma Saj boz, the onions ha not similar size. The food were cold and the packaging, they Didnt even wrap it. Beef was a little bit sticky. The male stuff looked rude. I wanted to provide the pitures of onion. But i didn t find the option. I suggest take osmows food but not from this branch

Usually enjoy osmows falafel but this one was too rushed. Not many people in there and my falafel was done in about 3 minutes. Upon eating it I noticed the falafel was crispy on the outside but uncooked inside. I suggest either lowering the fryer temp and cooking it longer or making smaller falafels and giving people more! The inside should be warm!

Bad service, rude staff, unprofessional. Not recommended.

WORST OSMOWS I HAVE EVER BEEN TOO! If I could give zero, I would but unfortunately I do not have that option! I was just there this evening at 6:55pm and around this there was one guy working he did not want to take my order and when I asked him nicely what sizes do you have he did not even show me properly and he just pointed on the floor saying those are the sizes we have! I looked at him like what is that? He still didn t give me a proper answer. After hardly communicating with him I placed my order but the attitude he was given was not acceptable at all. I told him it seems like you do not want to take my order and serve me as a customer and he totally ignored and took the next customer! NOT ACCEPTABLE AT ALL! And the food I got was all cold they didn t even wanted to toasted my wraps either. Dont know why. BUT PLEAEE DONT WASTE YOUR MONEY TO GO HERE!

Food was great and was ready on time

There are so many things wrong with this place. Ill start with one, intelligence. I just went there and they tried to bill me out for 37 for a shawarma. Avoid at all costs, never come here. They also have card scammer on their machine

First time here. Tasty Chicken Shawarma.

This place always has friendly staff and great food. Their Philly Chicken plate is amazing!

Good place to chill with friend

The shop closes at 10 the team member asked me to leave at 9:30. What kind of service is this. They should take customers seriously. And learn how to be polite.

The food there is awesome. I dont thing the people working there are properly trained. Lacking customer skills. They ask customers to leave early even before the time it closes. The toilet has been out of service for more than 2 weeks. Please improve the facilities and train team members properly.

I ordered the Chicken shaworma Oz box and also added extra chicken on side but they didnt give fully....it looks so empty

The guy working here in afternoon is totally disrespectful doesn t even greet people. My situation: I was their to pick my order, and he was not at work place and sitting at customer place, I saw my order but can t pickup because I want to confirm it from emoloyee, but he was their sitting and smiling looking at me and saying are you from skip, its your order pick it up. I looked for rmployee for like 2-3 times he doesn t even sayed anything and while laughing sayed thats your order.

master lingding say, if it wasnt for one employee who didnt give me a good amount of food i would give 5 star, but i give 3 master lingding understand is not all buisness but this one employee, he deserve death penalty

Best shawarma in the town. Friendly staff

Today I ordered on the stix but the fries on it was very less the quantity of the food really disappointed me.

Friendly staff and happy environment.

Great service with excellent food and friendly staff.

Outstanding customer service by Mohammad. I ve been coming here for years and Mohammad has greeted me with a smile and nothing but kindness, and man does he know how to cook that chicken! I look forward to seeing you again Mohammad!

I always eat at Osmows and love it but this location. I dont know if they are properly trained. Food was cold wrap itself fall apart and vegetables werent fresh. Maybe because I went an hour before their closing time. They got the order wrong. All theres veggies no chicken.

10/10 every time i order. Dietary restrictions: halal Food : 5/5 |

Osmows, a beacon of Modern Mediterranean cuisine, invites diners into a world where flavors dance and freshness reigns supreme Chicken dinner with a side of Falafel. Food

I would give 0 star if I can do unfriendly staff and manger was so rude. This location is so bad, they always burn the chicken despite of me mentioning in the beginning not to burn it as last time it was really disgusting as well. After complaining I realized the staff and manger is so rude I asked for his name and he said he can t give me his name as he clearly knew he was so rude to me I d ask the osmows owner to take immediate reaction. Update: The owner s comment said to email but no one responded back to my email so they re just asking for email to look good and never reply back

Great place to stop by and get a lunch

Mohammed was kind, courteous, and respectful. He handled my food with care and respect. Also welcomed me in right as I walked through the door. Parking: Accessible park was easy to find

The food is fresh and yummy. I had the lamb swap and wife had the Greek salad. Best of all my wife left her purse there and they found her number some how and called us to retrieve it, nothing g was taken out of it. There the best!

Delicious

Good Chicken and Lamb. Have never personally tried the beef but the food never tastes bad. Portion could be bigger for the price and cleanliness at the location could be improved.

Tastes amazing

Some of staffs are super slower They just prefer to talk each other in front of customers They don t care about customers valuable time

Got the chicken on the rocks lunch special. It was prepared quickly and tasted great.

Really fast, very wholesome and kind, the vibes were just as amazing as the food

Sharwama shop that doesnt serves lamb is not it. Finally found this shop and it is delicious. The hot sauce is really hot : bewares! Had the lamb wrap combo & 100% satisfied. Shall go for their Saj jumbo size wrap next trip.

Absolutely amazing!!!

Amazing service and great food at a reasonable price! Every time I ve been they treat me with respect always fill my take away container!

Trash still

Jasneet should get a raise, excellent service

Amazing place to go with family and friends had chicken shawarma wrap today , best location of osmows ever , friendly staff and positive vibes . Will visit again soon.

Best shawarma ever

Staff wasn t cooperative didn t follow the instructions properly

I spend nearly 40 dollar but I don t get right taste and quantity.

Such a welcoming place and good quality food . Kid-friendliness: Such

Best shawarma, best Customer service .

Best place for chicken on sticks Parking: Can park at the plaza behind/next to store. Street parking available. Food : 5/5 |

I think this is my 600th visit in a Osmows location and this particular location, my experience was literally the worst. I ordered half and half and it comes with tahini and garlic sauce. I requested the girl to give me philly sauce instead of the other two sauces. And she said she has to charge me for it. I am like i always eat in Osmows and no makes me pay extra since I am not taking the other two sauces. Then she is like I have to charge. I am like okay then she forgets to charge me and the transaction was complete. Then when I asked her about the charge he is like ok you want the sauce so I will have to charge and made me again pay 95 cents. First of all it terrible customer service and secondly it s an extremely cheap mentality. I hope someone from the head office acknowledges this cheap act.

This is one of my favorite locations. Always friendly, welcoming & quick. The food is always consistent in quality. And no need to mention that it is always tasty & full of flavors.

Always a great place to eat and have your fill

Horrible go to other location or restaurant

Friendly staff and good food. Special thanks to Barsa and Ashmita

Food was really good and spicy.

Tried osmow s shawarma for the first time today. Chose chicken shawarma. It was good and had good flavour. The staff at this branch were nice and courteous. I would definitely go back again.

Always tasty and great portions are served.

Doesnt start order until you get there even though I called to order in advance..... Tried to rush my order and forgot topping and hot sauce. Actually got there 2x longer than order time..... I suggest ordering two orders and maybe they will fulfil one.... They skimp out on garlic sauce here btw. Not on par with osmow standard.

Love it

I love this location of Osmows. Food is great. Employees are super friendly. Will definitely recommend to come and enjoy the food here..

Okay place for shawarma food, nothing too special tho. Rice feels a little undercooked imo. Portion is huge.

It was testy

Good Service by Ashmita and Barsha

Great staff. And foods here amazing aswell. Specially the sauces

Its sad to see how osmows has become a low tier shawarma spot. There are way better options out there than osmows. I ordered through doordash and left a note asking to put a generous amount of sauce on the wrap. The reason why I always include that note is because there is always little to no sauce when I order a chicken wrap. It makes the chicken dry. The fries has always black spots on them and sometimes they are overcooked. I pay $20 expecting to have a good meal, but I always get disappointed. I even stopped ordering for a while and I decided to order today to see if they have changed their ways but nope its still the same. Im never ordering from osmows again. Im officially done with this company.

Very good shawarma sandwich. But the place needs a deep clean. Washroom was yikes. Hard to find parking around there. Best for foot traffic. People working there were working hard. But the standard of clean in washroom and sit down area was very low.

wait times are longer but food is good & fresh

My family loved the shwarma, I unfortunately didnt love my poutine,it was well put together, and looked great. I just didnt care for the sauce that it was drenched in. The staff are friendly, the prices are a little on the high side for that kind of food, but my family says the shwarma are well worth it.

Amazing chain of restaurant. Everything taste fresh. Their signature sauce is so creamy and satisfying.

It not a bad place to go when you are craving for something but for my food it is raw meat or cheese curds have a weird taste if it was bad. Please check your food before serving it to guests Dietary restrictions: They would know for some people what they can or cannot eat. Kid-friendliness: I see how friendly with my son but a little too friendliness

The best shawarma that I had in recent times. Be careful with spicy level. If you go with spicy then be ready to feel your inner organs.

The best shawarma Ive ever eaten in canda. The stuff is very kind , the place is pretty clean .

Ordered large chicken shawarma poutine with extra chicken and extra garlic. Didn t got extra chicken and extra garlic sauce. They even did not put poutine gravy in the poutine. Bad food quality and quantity. Never going to this place and suggest everyone never order from this place.

Amazing workers, best customer service and out of this world food

Nice food

Tasty and good portions. You pay for quality and a decent quantity. Great staff. I had chicken on the rock. Food

Had my mouth water. Shawarma had me eating the extra sauce after I finished.

I ordered three meals from osmows on Danforth Sunday evening for dinner. I ordered Mild for all of them. There was obviously something wrong with the order because our mouths were almost burned off with the spice heat. Nobody could eat their meals it was just far too spicy. I tried to call but nobody was answering the phone. We ended up throwing the dinners out because of the spice level we received . Not very happy to have wasted over $50

Vegetarian options: They have vegan options Food

Chicken on the rocks was so perfect and well cooked. Staff was also friendly and hard working.

Myself and another person had shawarma here. Both chicken and both mild. Have to say for the price and taste. We have had much nicer elsewhere. We both did not feel nice after, we ate at around 2 and felt pretty sick even now almost a day later. We are not sure what it is but one thing that bothered us. Is the hot sauce was like in the wrap, between the layers of the pita. It was much spicer than we expected and both of us like spicy food. Overall maybe just a bad go of it but we didn t feel good. It wasn t particularly tasty and it was quite expensive for what it is.

Great food away from home, especially love their chicken on rocks, feels great to be here once in a while.

I went first time to this location and the food was awesome and quantity was quite good. Overall satisfied Food

It was delicious

Just love their food best osmows location ever with friendly customers and super fast service.

I paid over $3 for fries and a pop with my wrap and they completely forgot the fries. What a waste of my money, never going here again.

Worst experience ever!!! FOOD POISONING!!!!! I wonder what is wrong with the management or with OSMOWS? This location should be shut down immediately because of there poor food quality!!!!

I loved the food the staff was amazing. She recommended Philly chicken I loved it. Will come here always

Chicken shawarma was delicious. Tender and juicy. Very nice

Not enough tahina sauce on my large shawarma plate. Especially for the price. Not worth it. The place doesnt even feel egyptian to me. Food

Portion size is a bit on the lower side sometimes. Food is good and tasty. Food

A decent typical Osmows. Parking is a bit tricky, especially during rush hour.

The food has always been tasty, although the regular sizes seem too small compared to the large options, for rocks and Stix. Nonetheless, it is quite filling! All Osmows are halal, but for some reason, they are not advertised as such, even though it would help increase the number of customers of the brand. Dietary restrictions: Halal

The chicken shawarma routine was amazing. Great service it wasnt a long wait.

Terrible experience I had! the guy who is serving there is very disrespectful and he doesn t know how he communicate with costumer i wasn t got what I paid for he gave me little portion of the food when I open I was very mad I will never go again it was today Sunday Dec 17 5:30

I called the store around 7:40pm the guy picked up the phone and said we don t have food without even asking me what i want to order and I told him you didn t even ask me what I want to order how come you say you don t have it .If the employee doesn t want to work why they hire these type of employees

Nice food and great customer service, recommend the place;)

very tasty shawarma and excellent service

very friendly staff and best shawarma in the city

Food is very tasty, good service and friendly employees

One of the best places to eat. Great service, big portions, delicious food!!!

Halal; friendly staff; always fresh and offer good portion for the money.

Very good cx service Very well managed

Must try chicken on the rocks very delicious and a healthy meal.

Friendly staff and great taste

best staff best service

I used to come here once every month or two for some quick takeout on my way home from work, but unfortunately I will no longer return to this establishment. I went in today to get my typical order, one of their platters. These provided your choice of protein on rice, fries, or veggies. This was served in a square box, with a salad in a separate box roughly half the size. I describe the size of the meal because I was informed that this option is no longer available, replaced by something called the Oz Box. This comes in a container basically the same size as the platter, but has a divider and now contains both the salad and main. This means you will be receiving less than half the amount of protein/side, as well as a slightly smaller salad. To be fair, the price is cheaper (by about $3) but not even close to the value of the previous combo, considering you get basically half the amount you would have received with the old platter. For a fast food chain of average/inconsistent quality, the only real draw for me was the value of the meal, which is no longer worth it. Considering there are several other shawarma restaurants in the area of comparable price, I will no longer be returning to Osmows.

Very nice restaurant. I tried Chicken Shawarma plate. Good portion and very tasty. There is parking lot behind the building too.

Amazing customer experience, amazing wrap. This Osmows has the best staff I have ever met! Plus I got a super super sized shawarma.

Ordered chicken shawarma wrap through Uber eats, and I strictly mentioned no pickles and hot sauce. But they failed to do one job. They added pickles and hot sauce. The wrap whoever packed it definitely dint do the basic job here. I usually order from different restaurant, I made a mistake order from here

The worst osmows location I have ever visited , i attempted few times if they could make better this time , they always failed .. firstly never met my spice requirements, I always ask for spice they give me mild. Secondly, it s always not fresh and hot meat .. unfortunately this is nearest location, I need to travel next time incase I would like to eat osmows shawarma

First timer. Best poutine Ive had (chicken shawarma poutine). Very busy but pretty quick service. A friend and I dined in. Nice friendly service. Would recommend for a treat once and a while.

Good food.

Food and service is good

Great place. Good customer service. Vegetarian options: They guce alot of vegetables

The quality and quantity both going down day by day, their new grey packs hold less quantity thn before. also the Caesar Salad is never fresh, seems at least two days old. They dont have beef today, only chicken and Lamb. Chicken had uncooked smell. Thanks Osmows, one extra star for the server, who helped me. otherwise only one star is way more for a $20 platter

Loved it since the first time I tried

A friend and i ordered rice and spicy poutine from here and we both ended up with food poisoning so severe we had to be hospitalized for multiple days. We are still on best rest. Idk whats going on back there but if you care for your health, take your business elsewhere

I always try to leave an honest review. The customer service was really good. I just dont think the food here is fresh. I have eaten 3 times from here and everytime i do my stomach hurts. I also motice the salad and meat are kept for couple of days. The salad , meat is not fresh. Thats why me and my friend also got stomach issues. I would recommend the owner to make sure the meat (chicken,beef,lamb) are fresh and also the salad also. Also seen the worker cleaning the stove with a dirty scrubber and than putting meat on it to grill. You can get alot of people sick.

FOR ME NOTHING but for my daughter get out everything that the branch in collage street

Ashmita was a wonderful help! She even suggested new sauces for me to try! First time ever! Thank you will be coming back!

I m always pleased with my tasty lamb, and generous portions at Osmow s! Thanks guys!

Mohammad helped us out with a few large catering orders this week and was super helpful! It was so easy to order over the phone, they had everything labeled and packed the way we requested it. We ordered chicken, beef and falafel shawarma wraps and everyone loved the food. Thanks for a great experience!

Highly recommend Osmows at Danforth. Their beef shawarma platter (with salad) was delicious and of a generous portion. It came with three different sauces, garlic (the best), tahini and chilli (extremely hot). The interior is tidy and spacious. Great service and love that they use paper boxes and bags.

Eventhough, the day is international shawarma day with lots of people packed. The people working there ensured we receive tasty and delicious food on time. Love to visit this place again. Thank you guys.

Edit: years later still terrible service, the server Arman who was preparing the shawarma decided to skimp on my toppings because when he turned to get the toppings the station was occupied so he just turned right back around and then scooped half of the toppings from one of my shawarmas into the next one. I told him thats not cool and he just ignored me instead of being ashamed. He also added tomatoes despite specially being requested both at the register and at the topping station not to add tomatoes. The worst part is that since the pita he used was broken 1/4th of the remaining toppings feel out before he could wrap it and instead of fixing his mistake he just moved on. Thoroughly and grossly incompetent. The sign says closes at 10 pm, went there at 9:14 pm and they refused service, buyer beware

Food

Staff is great and so is the food

The food was fantastic and on shawarma day, they were moving really fast.

Great 2 person staff with excellent service and food tasted absolutely delicious; poutine and chicken shawama...

Yummy

The chicken was burnt and was the fries

this was the worst osmow s i have EVER tried. the chicken was burned and non chewable. the staff was extremely rude and do not get me started on the unprofessional language used. i once heard the staff members talking about boyfriends and girlfriends rather than doing their job. they concentrate more on gossiping than making good food. by far the worst osmow s experience ever. never coming back here and neither should anyone else. if you want to spend your money on good food take my advice and don t buy from here.

The best shawarma place. The staff was so friendly they helpe to choose the best plates they have , like philly steak on rox. Mix shawarma wrap . I reccomend this location. Will be back soon

Me and my brother were here and it was the best experience

Food was good and staff was very friendly!!

The only place i get fresh food like legit fresh even if i compare it with other Osmows store and from here i got addicted to Osmows when i tried it for the first time Kid-friendliness: Amazing staff always helping me try awesome Food

Good food

7th December 2022 I had gone to place an order for pick up. It was chicken on the stix. I informed that girl to not make it extra spicy just regular hot, but when I opened my box I could just see the hot sauce all over no mayo. I am very much disappointed with Osmows as I was a regular customer.

Chicken on the rocks is Must Try! And it is one of the best shwarma restaurants in Toronto.

Perfect place to go to, nyc guys

Nice recommendation on the Mediterranean food.

Great customer service by Asmita and Varsha . Loved the food and great quantity.

Food poisoning!! - thought it was by chance the first time. The second time it sealed the deal. The employee said good luck trying to prove it... lol.