Basil Box in Toronto

200 Bay Street, Unit LC-F1, Toronto, ON M5J 2J2, Canada

★★★★★
(175 reviews)
Categories: Southeast Asian restaurant Asian fusion restaurant Caterer Fast food restaurant Gluten-free restaurant Health food restaurant Thai restaurant Vegan restaurant Vegetarian restaurant Vietnamese restaurant
Website
thebasilbox.com
Address
200 Bay Street, Unit LC-F1, Toronto, ON M5J 2J2, Canada
Plus Code
JJW9+JX Toronto, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
Closed
Tuesday
Closed
Wednesday
Closed
Thursday
Closed
Friday
Closed
Saturday
Closed
Sunday
Closed

Services

Service options
No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Healthy options Vegan options Vegetarian options
Dining options
Lunch Dinner Catering Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly LGBTQ+ friendly Transgender safe space
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids

Photos

Reviews

4.8
★★★★★
175 reviews

Most Mentioned

lunch (19) healthy (10) price (8) pad thai (6) choice (5) thai iced tea (3) food court (3) efficient (3) pickled carrots (2) panang curry (2)
5 stars
154
4 stars
9
3 stars
8
2 stars
0
1 stars
4
★★★★★
November 29, 2023

Discovered this hidden gem of a Yogurt Drink store in Basil. Tried mango yogurt and It was absolutely fantastic! The flavors were on point, and I can't wait to come back for more. A must-try for yogurt enthusiasts! and for sure Chicken pad Thai is amazing as always!

★★★★★
September 14, 2023

Have been eating from this place. Always forget to leave a review until now :). The staffs are always nice and friendly, especially the lady managers. My favorite choice is bulid your own box. Food is always fresh, not too much oily, but flavorful. The sauces and carrol pickles are always the reason why I come back so many. The thai iced tea is also cheaper, less than $3, compared to other bubble tea stores.

★★★
August 23, 2023

Don't order plain noodles. Its terrific without soup / being fried. One star for speed of delivery, one star for the shrimp, one star for staff friendliness. Overall it's bad.

★★★★★
July 20, 2023

Had only tried Basil Box once a few years back so trying it again. Great selection of options. I tried their panang curry sauce. The server commented that it was spicy and maybe to someone who's not used to having so much spice in their life 😄 but it was the perfect spiciness. Enjoy it and definitely will crave it again.

★★★★★
June 14, 2023

Decent healthy fast food place within the RBC Plaza food court. You get to pick your choice of carbohydrates (white rice, brown rice, or cold noodles), two veggies, one protein, one sauce and toppers/garnishments I had the Lemongrass Chicken on white rice with peanut sauce. It was a great tasting pairing. Overall, great value for $15 taxes included as it was decently portioned and tasted good.

★★★★★
May 24, 2023

Excellent food! I got the shrimp over brown rice and spring mix. Along with my veggies and toppings, I got the spicy peppers that added the perfect amount of heat to my meal. This was the perfect lunch, complete with Thai tea.

★★★★★
August 3, 2020

This is my favorite spot for quick to-go lunches. You get a fast boxed lunch. Its pretty easy: 1) Pick your base (rice, salad or noodles) 2) Pick your protein (beef, chicken, tofu etc) 3) Pick your veggies 4) Pick your toppings 5) Pick your sauce The major benefit is you can call ahead for pickup/takeout or delivery if you know exactly what you want, and its a healthy alternative to fast food. The beef and chicken are cooked very well and not overdone.

August 20, 2019

I had always been a fan of Basil Box's lunch, but their breakfast is just atrocious. I had the Gulai Chicken sandwich today and everything was wrong about it. 1) Tiny portion 2) Egg was overcooked on BOTH layers 3) Barely any chicken 4) The rice was crunchy, dry, and hard (as can be seen from the clear segments on each rice grain). This means the rice was most likely reheated from a batch of refrigerated overnight leftovers. I seriously advise you guys to please learn how to make a proper Japanese rice bun. And on top of that they're charging $5.59 for it. No wonder there was no queue and everyone was in line at their neighbouring Tim Hortons. I was happy to see a different set of breakfast menu options in the food court but this was an utter disappointment.

★★★★★
Local Guide
July 21, 2024

Friendly staff and delicious food!

★★★★★
May 21, 2024

Basil Box is always my go-to when im looking for something to eat at work. Food is great, bit let me tell you about the service here. I dont know her name, but the energy of the lady who works there! She truly exemplifies customer service! Ill always be a customer here.

★★★★★
March 21, 2024

San was fantastic. She made my experience at Basil Box exquisite.

★★★★★
February 21, 2024

Very hood

★★★★★
Local Guide
January 21, 2024

Incredible, fresh and consistent food made by a super-efficient team that gives quick, friendly service every time. Teamwork like Subway in the 90s!!! Highly recommend the spicy Penang curry sauce if youre down with the fire.

★★★★★
Local Guide
December 21, 2023

The staff here are amazing, super friendly & quick!!

★★★★★
December 21, 2023

Wow what an experience my lunch was. It was kinda like exploring an actual box of basils. Very epic food and service. No skill issue complaints coming from me. 10/10 would go again.

★★★★★
December 21, 2023

Great food and service!

★★★★★
December 21, 2023

San is amazing! She explained the order if process, made some great recommendations. Excellent service

★★★★★
Local Guide
December 21, 2023

I get lunch here sometimes on break. The food is always fresh and delicious. Sometimes they run out of certain veggies on display, but the employees have always been happy to prepare a fresh batch upon request. Shoutout to their manager San for excellent service every time.

★★★★★
December 21, 2023

Great service. Friendly staff.

★★★★★
December 21, 2023

Vegetarian options: Yes

★★★★★
Local Guide
December 21, 2023

Staff are super friendly and food is always freshly made! Thanks for a great experience as always

★★★★★
December 21, 2023

I bought Pad Thai from this location and it was delicious. San (cook) was amazing and James (cashier) provided an excellent customer service. Thank you and will return to this location again.

★★★★★
December 21, 2023

The last two days I have had the most amazing interaction with your staff member .

★★★★★
Local Guide
December 21, 2023

Great and friendly service

★★★★★
December 21, 2023

Love the food. San is amazing Thank you for the great service

★★★★★
December 21, 2023

Friendly service and tasty, healthy food.

★★★★★
Local Guide
December 21, 2023

Friendly staff, good portion and variety

★★★★★
December 21, 2023

Such great pad thai!

★★★★★
December 21, 2023

San is great, food tastes good too :)

★★★★★
December 21, 2023

Friendly and efficient staff! Yummy and fresh food. Very clean, very good overall experience

★★★★★
December 21, 2023

Come here all the time for lunch, very consistent and a relatively healthy option with good value.

★★★★★
December 21, 2023

Such lovely staff and delicious thai iced tea!

★★★★★
December 21, 2023

Vegetarian options: Tofu or shrimp for protein. Lots of vegetable options as well. Dietary restrictions: Gluten free and vegan options available. Brown rice, white rice, mixed greens instead of carbs.

★★★★★
Local Guide
December 21, 2023

I love basil box! My go to place for lunch at work!

★★★★★
December 21, 2023

Great food and amazing service

★★★★★
December 21, 2023

Vegetarian options: Excellent fresh food vegetarian / vegan options!

★★★★★
Local Guide
December 21, 2023

Good food and very nice service

★★★★★
December 21, 2023

Nice lady serving me

★★★★★
December 21, 2023

Very good service, definitely recommend coming here

★★★
December 21, 2023

At 12:15pm on a Monday, they ran out of chicken, wait time about 7 min Service was chaotic, the servers are trying their best but it is obvious they don t follow a structured process. Regarding food, I got the pad thai and the rice was like a block of pasta, the chicken was maybe 75 grams so the overall it was not a good experience at the price point.

★★★★★
Local Guide
December 21, 2023

Best choice for a rushing lunch . Nice staff and fresh food.

★★★★★
December 21, 2023

The service staff are very friendly. There are many choices for the meals, and they are very delicious. They include vegetables, meat, rice and soul sauce. I highly recommend it! I love so much

★★★★★
December 21, 2023

Great good great service

★★★★★
December 21, 2023

Always delicious and always fresh!!

★★★★★
December 21, 2023

I get excellent service. They are extremely kind and friendly and know my order. My all time favorite salad!!

★★★★★
December 21, 2023

I ve always had a pleasant experience at this location because of San (even during rush hour). She s the sweetest and has the best recommendations when I m indecisive with what to order.

★★★★★
December 21, 2023

Really fantastic service! They are very friendly and suggested how to make the meal even better with the toppings and add ons. Food was great too. Will definitely come back!

★★★★★
December 21, 2023

Great location, I order here personally. Our office orders for staff lunch regularly as well. Staff is always nice. Food is great. Highly recommend.

★★★★★
December 21, 2023

San was fast and friendly

★★★★★
December 21, 2023

Good service! Nice food

★★★★★
December 21, 2023

San and her team are very pleasant and fast which is perfect for lunch time. Thanks !! Vegetarian options: Vegetarian options are always available.

★★★★★
December 21, 2023

Best Basil Box

Local Guide
December 21, 2023

$15 for one of the worst pad Thais I ve ever had. Congealed noodles with a sour flavour that is anything but a pad Thai. Miserable server too People leaving 5 stars been smokin too much Toronto pot. Go to Thai express.

★★★★★
December 21, 2023

Thank you San very much for your great service and excellent patience with my order! You have a great weekend!

★★★
December 21, 2023

A bit expensive. But word the wise, if you ask for chilli peppers, they pile them all in one spot. I just ate a mouth full of chillies. It s ruining my day right now.

★★★
Local Guide
December 21, 2023

The pad Thai was not good! Do not order it. The chicken had way too much pepper. This is not pad Thai, its overly peppered noodles with chicken, corn and no herbs/bean sprouts or flavour. Worse $20 spent on lunch.

★★★★★
Local Guide
December 21, 2023

Came here for brunch while on the way to Union Station. Lines were long but service was very fast and servers were very pleasant. There was a promo going on so I got a free cup of Thai iced . The food was tasty and filling and they have lots of vegetarian options. Highly recommended for a great lunch stop.

★★★★★
December 21, 2023

Very healthy clean varieties! Love it!

★★★★★
Local Guide
December 21, 2023

Healthy food, clean station and helpful staff.. loved the place. Vegetarian options: It is vegan friendly, gluten free. Food : 5/5 |

★★★★★
December 21, 2023

Great service

★★★★★
December 21, 2023

The lady who served me was so pleasant and friendly. Very good portion for the price. I really liked how its customized to your preference

★★★★★
December 21, 2023

Very nice staff and the food was great! Vegetarian options: Lots of vegetarian options Food : 5/5 |

★★★★★
December 21, 2023

Great food and very friendly staff. The staff members always remember me and make the food perfect.

★★★★★
Local Guide
December 21, 2023

Very good service, the lady who helped me was very nice.

★★★★★
December 21, 2022

My fav place from all the food courts Downtown mainly thanks to SAN she is so amazing and super friendly and accommodating! One of the nicest and best people I have had the pleasure of meeting :)

★★★
Local Guide
December 21, 2022

Taste OK but the portion is too small for a CAD14 meal.

December 21, 2022

Ordered basil chicken and it costs $14 Very expensive Small portions and low quality ingredients mostly rice I do not recommend

★★★★★
December 21, 2022

Tastes ok , the amount of pickle carrot on the basil box was delicious . There are better ways to boost the shrimps

★★★★★
December 21, 2022

Tasty, healthy, and quick

★★★★★
December 21, 2022

Excellent food and service! See you next time!

★★★★★
December 21, 2022

Great service, great food.

★★★★★
December 21, 2022

Nice food, nice service.

★★★★★
December 21, 2022

Super friendly staff.

★★★★★
December 21, 2022

Excellent, friendly staff with generous portions. Will answer Q about the sauce or toppings!

★★★★★
December 21, 2022

This place is very nice!! Best service!!!

★★★★★
December 21, 2022

Staff were very friendly and helpful when giving recommendations and the food is very flavourful.

December 21, 2022

I order chicken fried rice and what I got that is cold and uncooked noodles, ignore my note and put carrot pickles which I mention not. Terrible experience, definitely never coming back. 0 star if I could for this store.

★★★★★
December 21, 2022

I love the food here! Great combination of Viet & Thai.

★★★★★
December 21, 2022

Have been here every lunch time and the food was so delicious, i have build my own box with chicken and so many sauces and toper . Thai Icetea is the best drink that i never ever had before

★★★★★
December 21, 2022

Great food. Good service. Will comeback again.

★★★★★
December 21, 2022

Taste good

★★★★★
December 21, 2022

I absolutely love Basil Box, especially this location! San is extremely helpful/kind and is very efficient with taking orders and multitasking. Shes very welcoming and always conversing with people in line. The whole team is great and the food is amazing. The quality of ingredients is perfection and is a very convenient spot in the path! Cant wait to dine here / get take-out again soon!!! :)

★★★★★
Local Guide
December 21, 2022

My friend and I visited this location to grab lunch. The staff were all very friendly and the food was great! Would definitely come back again.

★★★★★
Local Guide
December 21, 2022

Fresh, delicious and healthier fast food options. The staff here are so friendly and accommodating. If there s something not ready they will make it fresh for you. Great service!

★★★★★
December 21, 2022

Great tasting tom yum soup, excellent service.

★★★★★
December 21, 2022

Very yummy and fresh food! Love San, see you next time!

★★★★★
December 21, 2022

It was much better than I expected. Will definitely order again.

★★★★★
December 21, 2022

Vegetarian options: Deliscious

★★★★★
December 21, 2022

Great place for lunch!

★★★★★
December 21, 2022

The food is excellent and fresh, tamarind sauce tastes delicious, San is very kind and knows how to cook fast and tasty!

★★★★★
December 21, 2022

Friendly service

★★★★★
December 21, 2022

Love coming here for a quick gluten-free lunch. Its so nice that the whole menu is so accommodating. Also staff was super friendly and helpful at this location a

★★★★★
December 21, 2022

Vegetarian options: Tofu and veggie choices available

★★★★★
December 21, 2022

Dietary restrictions: All gluten friendly options is great!

★★★★★
December 21, 2022

Very fast &nice service.

★★★★★
Local Guide
December 21, 2022

San was awesome very helpful and I will definitely be back!

★★★★★
December 21, 2021

This is honestly my go to restaurant! The food is great & healthy! But the amazing guest service that I receive from San and her crew, is what gets me coming back every time!

★★★★★
Local Guide
December 21, 2021

Love the food and the atmosphere!

★★★★
Local Guide
December 21, 2020

these boxes never disappoint & are packed with veggies, flavour and protein. a perfect meal! Edit: taking a star off because the quality has dropped a bit since they re-opened. The yonge & king location is a lot better and my new go-to.

★★★★★
Local Guide
December 21, 2019

Great tasting Asian bowls with high quality ingredients.

★★★★★
Local Guide
December 21, 2019

Love Basil Box. Always go to the one by Eatons Centre. So thankful that they finally decided to open one up in the PATH, located very close to where I work. Just the right amount of food for a great healthy lunch.

★★★
Local Guide
December 21, 2019

Packed with noodles, I can barely see the meat inside...

★★★★★
Local Guide
December 21, 2019

Tried this for the first time today and its amazing. I got the noodles with shrimp, sweet potato, corn and herbs and pickled veggies on top. The sweet Chile and curry sauces are so good and the servers are friendly as well. Ill be back.

★★★★
Local Guide
December 21, 2018

Decent healthy food

★★★★★
Local Guide
December 21, 2018

Amazing food AND very fair prices. Always happy once Ive had some Basil Box!

★★★★★
December 21, 2018

Great food, so many options for vegetarians, vegans and people with gluten intolerances. Everything is so flavourful

★★★★★
Local Guide
December 21, 2018

One of my favourite lunches in the city. Quick, healthy, and a great option for my vegetarian girlfriend!

★★★★★
December 21, 2018

I love the food here, its my go to lunch spot! Many different options to change it up every day. Also, they have options to make their boxes vegan and vegetarian friendly!

★★★★★
December 21, 2018

Love this spot!! So many wonderful and healthy options to choose from :)

★★★★★
Local Guide
December 21, 2018

Love the food. Amazing flavor. Fresh and healthy. I had the lemon grass chicken

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