Phuket Thai Kitchen in Toronto

3132 Dundas St W, Toronto, ON M6P 2A1, Canada

★★★☆☆
(85 reviews)
Categories: Thai restaurant
Address
3132 Dundas St W, Toronto, ON M6P 2A1, Canada
Plus Code
MG8G+77 Toronto, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Sunday
11:30 AM–9 PM
Monday
11:30 AM–9 PM
Tuesday
11:30 AM–9 PM
Wednesday
11:30 AM–9 PM
Thursday
11:30 AM–9 PM
Friday
11:30 AM–9 PM
Saturday
11:30 AM–9 PM

Services

Service options
Delivery Takeaway Dine-in
Offerings
Healthy options Late-night food Vegetarian options
Dining options
Lunch Dinner
Amenities
Wi-Fi Wi-Fi
Atmosphere
Casual
Payments
Credit cards NFC mobile payments

Photos

Reviews

3.2
★★★☆☆
85 reviews

Most Mentioned

delivery (9) order (9) call (6) pad thai (6) app (3) website (3) email (3) green curry (3) food quality (2) tofu (2)
5 stars
38
4 stars
8
3 stars
5
2 stars
5
1 stars
29
★★★★★
November 17, 2023

Ordered Khao Soi and Green Curry via Doordash. Both were amazing. Spice is just right. I would definitely order again. Thank you.

November 11, 2020

I used to order from them once or twice a week- I'm physically disabled with varying mobility, so I order when I can't stand up long enough to cook for myself. They are a short distance away and I try to support local- in the past they have been hit and miss in terms of food quality but I kept ordering anyways assuming it was staff turnover. Today it has been almost two hours since ordering (my card was charged and there is no way to request a refund on their website), no updates, email or phone, have been given to me from the restaurant regarding order status, no one will answer the phone, their mailbox is full, and the restaurant closes in ten minutes. I ordered through their website so that delivery services wouldn't price gauge them just to distribute their product. Never again. Such a disappointment.

★★★★★
April 5, 2020

Ordered pick-up here on a Saturday night through their website. The email confirmation said it would be ready by 8 pm, we arrived at 8:10 pm. We paid and were out of there by 8:15 pm. We ordered beef pad see we and green curry chicken. Both were delicious. My friend hadn’t tried either before and was skeptical but loved both. Both items were also still hot after arriving back home. I do find the place a bit expensive -$38.00 for two items. But they automatically included tip. And they did give us free plain rice upon request (although some places automatically give rice with curry).

★★★
February 19, 2020

Gorgeous place. Small menu - usually means everything is done well. Entrees start at $15, a bit higher than local competition. Thursday 7PM, one other table seated and only one person working. We’d been sitting with menus for a good 10 mins before he took our order. Food came out fast and was fresh, but not what we’d hoped for. Pad Thai was too saucy, pad se ew was a bit bland. They put effort into the presentation so it doesn’t feel like a regular Asian eatery. Unfortunately, doesn’t make it worth a second a visit.

★★★★★
September 13, 2019

Giving it 5 stars for the food. First time ordering from here. Our usual go-to place has closed. Food quality was great! Everything hot, fresh and as delicious as our old preferred Thai restaurant. Delivery needs work: Was given 60 minute estimate by the online ordering system. After 80 minutes I called to ask where the food was. It finally got to us a total of 95 minutes after ordering. That's a bit too long. Fortunately the food quality made up for that (this time). I wish this business the best.

★★★
May 18, 2019

The place has potential. The food is good and the interior decorating is nice, but the service is extremely slow. Took 45 minutes to get our food, and when we did, we weren't all served at the same time, rather in 5 or 10 minutes of each other. When we walked in, there were five people standing at the counter, either picking up an order for Uber Eats or Skip The Dishes, some of which waited for nearly an hour to get their order.

★★
May 7, 2019

Average taste of food for the price. Ordered veg Pad Thai, Veg spicy roll and veg green curry. Food portions are good. Pad thai was a little sweet. Wait time for pick up was 30 mins. Worth a one time try only.

★★★★★
March 19, 2019

Definitely a must try! This place opened near by my office and I was honestly hesitant to go. This is my second time going. Great service, clean and the food is absolutely delicious. Too many bad Thai food in Toronto. This I totally recommend.

★★★★★
March 23, 2024

Great portion and delicious perfectly flavoured pad thai via ubereats.

★★★★
Local Guide
December 23, 2023

Food was great, great option for Thai takeout in the junction!

December 23, 2023

Canceled my order because they didn t like the promotion they had on Uber eats.

Local Guide
December 23, 2023

I dont know why I have to give one star for this aweful place. They cancel orders if they dont want to take the orders. Dont be pooled by the high stars on uber.

December 23, 2021

So slow, was told 2 min a bunch of times took over 20 min! So disorganized!

Local Guide
December 23, 2021

Not a pleasant experience

Local Guide
December 23, 2021

I ordered from here on a delivery app. It was supposed to be two for one noodles, however the portions were so tiny it looked more like one portion split into two containers. Also I paid $3 extra for vegetarian option in the protein choice menu. However there was not even one piece of tofu in the dish! Basically I paid $3 extra for (literally)five pieces of vegetables (shouldnt these veggies be already part of the noodle dish??!). Furthermore the dish was swimming/dripping in grease, which is unlike what i have ever seen from any other Thai place (for the very same dish). I wish I would have seen the reviews before ordering, however this place calls themselves something diff on delivery apps (which is not a good sign) and one needs to figure it out by the address. I do not recommend this place!! Correction: one of the 2for1 dishes was an ok size portion with many veggies however the other one was basically half the size, with only a couple of pieces of vegetables. Either way very disappointing experience

December 23, 2021

Disappointing since this is so close to our home and we want to support especially during covid. The order did not come as described and made my husband and I both feel sick. Lots of sugar and oil used.

Local Guide
December 23, 2021

If you want to eat an entire bottle of salt & a few noodles then by all means...

December 23, 2021

Ordered food from them - it never came due to them not getting the order. When we called they said they wouldnt have been able to deliver anyways because they dont have any drivers. Tried for almost a week calling every day to get a refund and they eventually stopped taking our calls.

★★★★★
Local Guide
December 23, 2021

Great food. 5 stars!! You will not be disappointed!!

★★★★★
Local Guide
December 23, 2021

Best packaging of food for pickup and good

★★
Local Guide
December 23, 2020

I was the only customer there and the food took over 30 mins to serve. When the food come out it wasnt good at all.the reason why 2 stars only because of the friendly server

★★★★★
December 23, 2020

I had recently visited this restaurant and I must say I was very impressed. The customer service was great and it s definitely much better than many other restaurants I have visited. Best Thai food in town.

★★★★★
December 23, 2020

Its a very artsy place with great menu and very good service. Loved the chicken Pad Thai and seafood fried rice!

★★★★★
December 23, 2020

I thoroughly enjoyed dining in and also had take-out on numerous occasions. The food is delicious! Definitely must try!

★★★★★
December 23, 2020

One of my neighbourhood favourites. Delicious food, good portion sizes.

Local Guide
December 23, 2020

This place is a scam. Used their online delivery tool, did not receive the food, but got charged twice. Tried calling them but it takes me straight to voicemail - which is full.

Local Guide
December 23, 2020

The food is delicious, but the problem is the past couple of times Ive ordered Ive had to make substitutions for pretty much everything. And the staff seem to always be in a bad mood, probably from Uber/Skip drivers being tired of waiting over half an hour after their pickup time for the order to come out. They also wont call you to let you know about needing to substitute if you order for pickup either, the past few times Ive pretty much had to completely reorder upon arriving. If you do decide to eat here despite all this, be sure to check the bag to make sure everything is there, I paid for additional sauces which they charge for, but they were out of and didnt tell me or offer a refund for them until I pointed it out.

★★
December 23, 2020

We were the only people there at 11:00pm. It took way too long and to be honest nowhere tasty as what I typicall have and expect. Server was very polite but lacked efficiency. I would not recommend.

Local Guide
December 23, 2020

DO NOT ORDER FEOM HERE. OWNER IS A CROOK. STILL NO REFUND OR CONTACT. I WOULD GIVE 0 STARS IF I COULD. Placed an order online, got to the restaurant to pick up and all windows closed and doors locked. Called owner about getting my money back, told me he will have the credit refunded to my card, no transaction record of that for well over a week now. When I called him to follow up on this, he hung up on me. I dont care what might be going on in the background, thats no way to treat a customer whos money you have after NOT giving them the food they ordered. Disgusting. Should have read the reviews first, seems like many people had already found out that customer service is NOT this restaurants priority.

Local Guide
December 23, 2020

I should have read the reviews first. This place isnt open. I ordered online last night, paid, but the store never confirmed my order, and Ive been charged still! Tried calling, no answer. Awful.

★★★★★
December 23, 2019

Really good food and customer service good

★★★★★
December 23, 2019

very good service and nice food too!

★★★★★
December 23, 2019

The food was really great and taste! Service is nice, and cares for you. Definitely will come again!

★★★
Local Guide
December 23, 2019

Food was ok, how i dont know if can compete with the already existing tai restrictions in the neighbourhood. $21.85 for lunch?

★★★★
Local Guide
December 23, 2019

Good selection

★★★★
Local Guide
December 23, 2019

Its nice

★★★★
Local Guide
December 23, 2019

This location has The Wing Crew restaurant franchise as well for food-delivery through App-order.

★★★★
Local Guide
December 23, 2019

Highly recommend this place the food is amazing the staff are very friendly the place its so romantic thumb up for this place

★★★★★
December 23, 2019

Good pad thai

December 23, 2019

I was a little skeptical because most of the reviews seemed fake. However after ordering on foodora requesting less oil and extra spice, i can confidently say that this may be one of the worse restaurants Ive ever had food from. The food was literally drowning in oil ( i wish i took a pic because it was literally swimming in oil) and the taste wasnt there because of the excess unneeded oil added. The rice also tasted like it was sitting in a rice cooker for about 3 days before serving. So overall I probz wont be eating from here again. I typically dont write reviews but the food just really wasnt that good at all. Most of the reviews seems fake also, just my opinion.

Local Guide
December 23, 2019

Everytime I go here to pickup orders, nobody is at counter Take too much time to prepare an order. Dont care about customers.

December 23, 2019

Started trying this place when our usual Thai spot was being renovated. I have ordered delivery once and pickup 3 times. The food here is o.k... HOWEVER I think I have to stop using them as every single time they are 30+ min later than their estimated time leaving me standing around waiting. They must have inadequate staffing, and seem to lie outright as to how long it will be once I am there to pick up. One time would be forgivable, but its Every. Single. Time. First time thought it was because this they were new. 2nd time caused me to go elsewhere for a while. Now third time months later same thing or worse. E.g. this last time ordered 4 items on Saturday and the original estimate on the phone was 30 to 45 min. Assumed they would be later than sooner, so arrived 45 min after placing order and was told it would be another 5 min. 20 min waiting asked again what the expectation was. Another 10 min later order was finally bought out and I could pay. (In fairness Ill mention that they did give me a 10% discount unasked. ) 4 delivery drivers also came in during my wait and none got their pickup. 2 left, just giving up after a wait, and the ones remaining were complaining understandably. If the restaurant was full that might be a factor but there was only one table occupied, and likewise previous times no more than one table occupied. Honestly dont know how they can possibly make money with such low throughput.

Local Guide
December 23, 2019

Terrible service. Rude host. Unfriendly. Has no respect for people s time.

Local Guide
December 23, 2019

Everytime for pickup no body is at the counter and excessive wait time

December 23, 2019

I ordered from them twice for pick up. After waiting 40 mins, I had to wait an additional 20mins in the store for my order. There was no customers seated. As well, there was another 3 people and a Skip the Dishes person waiting for their order. Avoid ordering from this location. Will never go to again.

Local Guide
December 23, 2019

The Friendly Thai was my go-to spot for Thai food unfortunately theyre closed for renovation. My boyfriend and mom convinced me to give Thai One on Dundas a try... BAD IDEA! I placed an order on the food app Rituals for pickup. The app told me that the food would be ready at 9:11 PM. We came at exactly 9:11 PM and no one was at the counter nor was there a single soul around. A young man came out and didnt greet us or anything. He came off as very unfriendly and uninterested. Told us that we would have to wait another 10 mins, which we did... While waiting for our food a few more people came in, Im guessing from SKIP and UBEREATS, they had to wait as well (one man complained that last time they told him to wait 5 mins and ended up waiting 20mins or more.) We waited so long for our food, when we finally received it was 9:45 PM..... NEVER EVER GOING BACK.

★★★★
Local Guide
December 23, 2019

Thank you!

December 23, 2019

Please dont eat or order from here. Their website doesnt even work. You order, it sends you a confirmation email but it goes nowhere and nobody helps you. When you call to figure it out, they dont answer their phone. Absolute garbage.

★★★★
Local Guide
December 23, 2019

There was no one in the restaurant when we arrived, although while we were there, numerous people came in for pickup orders. The food was delicious and the portions large. However, the waitress forgot to bring us one of the dishes we ordered and we had to wait a considerable amount of time for the chef to cook the 3rd dish. Somewhat frustrating as the restaurant wasnt overly busy and we ended up finishing the 1st 2 dishes before the 3rd dish was served to our table. Delicious food though.

★★★★★
Local Guide
December 23, 2019

Great food. Good service and nicely presented.

★★★★★
Local Guide
December 23, 2019

Delicious pad Thai. I would recommend the beef one. Quick service.

★★
Local Guide
December 23, 2019

Food was decent but waited over an hour for delivery that said would take 30min. Ordered spring rolls but they were apparently out and delivered samosas without a call! What Thai restaurant runs out of freakin spring rolls!!!

Local Guide
December 23, 2019

I came here to do uber delivery and they made me wait for half hour and I just cancel the order after looking at the reviews saying how slow this place is, it is true they are super slow, the sloths from zootopia work faster than them Also they constantly rename themselves so beware of that

★★★★★
Local Guide
December 23, 2019

Amazing food and food presentation. Definitely worth every penny. Mango tofu is Ive been eating here for a year and have never been disappointed

★★★★★
December 23, 2018

It s a very good restaurant to eat at and I think other people will enjoy eating at this Thai place to eat