KFC in Trenton

Was very fast, and friendly

I really like KFC chicken. The service is great and the chicken is the best. Sometimes I dine in and sometimes it s takeout.

Was the worst KFC I have ever had Greasy skin was horrible and hard Pieces were extremely small they cut the breast in have and that will be two pieces The rest we weren t sure Except the 2 Drimsticks Don t like the way the fries are they should be in a box get cold to fast The grease at the bottom of the bucket was sickening The coleslaw was the best thing But it s not the best We have not been to KFC For a very long time Now I know why I will stay with chicken Kingdom in our town Cathy Whitney

It had been a few years since we tried KFC and we were quite surprised at how good it was, not too greasy, and the sides were also good.

During my experience with Kfc in trenton, the staff were amazing, friendly and very accommodating. The restaurant is very clean and tidy. Food

Amazing chicken sandwich

Ordered 3 pieces of chicken chicken was fresh and well cooked

Food is always hot and fresh and customer service is #1

Fast and freindly service

Food was good.festive bucket is value for money

ordered 10pc bucket with three sides, chicken was really good. 9.5 out of 10

Jiwan the best guy at kfc

Decent experience

Jiwan is such a nice guy

Wont shop here anymore.The prices are out of this world

Amazing food fast quick, cashier and service was so good

Drive thru at approx 4PM. Server was friendly. We live approx 30 min away so always take that into consideration for food temp. Ordered 10 piece bucket with 3 sides & side of gravy. All items were in the bag. However, chicken was dry & salty. There was no thigh meat, a couple of breasts & mostly wings. Very disappointed. Tasted like left over from noon hour kept warm. I understand food costs but clearly this should have been better for $50. We will not return!

Food great friendly staff and clean and bright

Forgot part of the order then proceeded in not answering their phone for at least 15 times as well as a few times picking it up and hanging it up so we had to drive in and they were not busy at all can only serve One customer at a time did give a refund however could not figure out the tax 5 dollars it is a shame that employers just have to hire anybody to fill a place strongly advised to leave lots of time if planned on ordering here and check your order before you remove yourself from any cash or drive-thru window

Always great food and service!My hubby loves their onion rings

The lie the chickens are getting bigger so we rip off canadians now is getting sickening the peaces are so small now its pathetic as ur ceo

Pretty sad when the drumsticks are the biggest pieces of chicken in our bucket........

Would rather write this than eat my damn food. 5x in a row (no joke) where Ive gone to this location on Dundas and they forget part of my order. This time a large mac salad. Last time a large gravy. Time before that large fries and time before that another large salad. What is actually wrong here? How many other people do you blatantly rip off? Is this a lack of training or theft at its core? I get that times are rough. For everyone. Get it right. Id love to premier this on social media. It happens so much it could be a meme. So annoyed...

This place has really went down hill. Dont place Mobile orders cause they dont bother starting it until you get there. And when you are done ordering you should check your bags before you leave cause they forget to give you everything. Follow instructions to for removing ingredients. Nope.

Food was horrible. Chicken was small and greasy. Fries sucked. Ordered 2 two piece meals. Wont go there again.

I had the manager when I placed my order. She was very informative regarding other choices. She was good at her job, and I know this from my past work history. I used to train staff for add on sales. We talked about this, and I smiled, thinking back. Well done you!

Friendly staff. Super fast

Chicken was very dry, hit and miss at KFC

When we ordered chicken for the first time from this KFC in Trenton 2 years ago. I didnt like it. The breaded chicken was dry and very salty. We were disappointed so we didnt come back for a long time. But 2 months ago. My husband wanted to give it another try. We loved the combo we got. We came back a few more times. Its not dry and too salty anymore. We also appreciate that we can use coupons every now and then. Thanks KFC

No extra crispy when promoted. Yet again.

twice now that ive gotten chicken from this location and it was not golden brown it was almost on the way to overcooked the chicken was even dry i love kfc but 2 times ive got overcooked dry chicken

Really quick service for the amount we order.

Parking: Difficult to get in off of highway 2 Food

Standard!

New and improved website! Love it!! Great food and excellent customer service! Food

DO NOT GO HERE, GO TO THE KFC ON TIFFIN. I have been here 3 times, and all 3 times they have me wait over 10 minutes for the food, when theres no line, and then they forget something, so then I have to wait another 10 minutes for just the 1 item. They always forget my sauces as well. Never had a good experience here

Worst 10 piece meal ever. Chicken was burnt, totally ineadable. It was deep fried twice. NEVER AGAIN!!

Chicken was cooked too much, it was dry and it was cooked past golden, it was too brown.

Been there twice last time got a bucket of chicken it was absolutely horrible more grease then anything and not even actual peaces of chicken but chuncks and this time ordered a 4 peace meal and gor 3 drum sticks and a wing worst place ever to eat Ill drive to Belleville before ordering here again it a discrete to KFC

Manager was very rude to me for no apparent reason.

Great service

As I remembered it.

Chicken was so over cooked it was inedible!

Had KFC with my mother and father in law and boyfriend here and it was fantastic, 0 complaints. Very clean establishment. Fun seating area with lots of options from table, booth, bar type seating. Parking: At least 20 parking spaces Wheelchair accessibility: All wheelchair accessible.

Parking: Lots of room building close by. Food

Order takeout last night and was the worst I ve every had!! Again the chicken was 90% batter! Absolutely terrible! Thought I would give them another try, but never again! Lesson learned

My chicken was overdone, gravey was like soup, my salad was forgotten and the fries were cold. Not at all happy.

Took home 10 piece bucket and 3 sides last evening. Gravy and macaroni salad were ok but the chicken was a pile of greasy overdone brown mess that we could barely scrape through to the actual chicken. Fries were limp, stuck together which found their way to the recycling bin. This is twice in a row that our meal from there has been extremely disappointing. No more chances. Disgraceful!!!!

Worst KFC in Ontario. They cheap out on the pieces of chicken giving 80% drumsticks. Even if you pick the all white. The chicken is always missing half the skin and breading. Fries are soggy and gross. And 9 times out of 10 they forget something in your order.

If I could leave a zero star review I would. It s definitely not the KFC I had in my younger days. They must be using baby chicks because the pieces were so small, over cooked and tasted terrible!! Will not be getting my business again!!

This Shelly character needs to get fired

I can t believe this kfc they never get a order right and they also never answer phone and when they take it off and leave it on the counter so they don t hear it ring well I have screen recorded I will be taking this recording to head office as things are said about my husband after coming back has they gave us two box meals when I ordered a family bucket that cost me over $65

100% family place, the people who serve you are super friendly. it is one of the best experiences.

Quick and friendy service with vegan options

Never had a problem with the food at KFC my only issue is the pricing.... for 4 of us to eat (1 meal combo each) it costed me $72 dollars..... absolutely ridiculous if I do say so myself at a fast food plate.

Pint size portions and I always feel sick afterwards.

Instead of making new chicken, the Indian girl wants to force you to literally buy something you dont want. PS takes your sandwich, put it where the sun never shines

I love my kentucky fried chicken

Our girl who did our order was amazing, upbeat and makes you want to go back

the chicken was burnt, the fries and the gravy had zero flavour. I order KFC because I know exactly what I m going to get, this restaurant has ruined that for me

well I ordered kfc through skip the dishes and got crushed food and no chicken.....so after dealing with that through them I thought Ill just go to kfc when I got there I was told we are out of chicken while the employees was actually eating chicken do better kfc btw Im pretty sure its against health code to eat in the cooking area

Good deal on Tuesdays. Two ate for $9.

They were friendly, insured that my meal was just as I ordered and most importantly, the chicken was juicy and spiced just right. A great take out experience.

KFC doesnt have the same spice taste it used too . And the gravy is watery

Slowest drive through ever, waited 20 mins with only 3 cars ahead of us. Never took are order so we left and got food elsewhere, has gotten slower over the last bit.

Slow!!!

Went through drive thru tonight and order was fast! Got home and realized they had forgotten so items. I called and the manager asked me to come back. I was extremely upset obviously that I had to go back. However when I arrived, everyone was super apologetic for the mishaps and made the situation not so bad with fresh items and some beverages and a little upgrade. Although it should have been done right the first time, I appreciate the effort that was made to make it right! Definitely a change from the previous management/team!

Was pleasantly surprised at my visit, It is our daughters favorite fast food and after my last visit I said I would never go back. Well let just say they obviously have new staff and it was like it should be..Fast friendly and we actually got the proper portion not one tender turned into two. Looks like a new Manager in kitchen and he has turned it around in my eyes. I will be back

Chicken isn t always cooked and they manager and staff don t own up to it basically call customers a lier Kfc management and staff have gone down hill it s not like use it be that s for sure

The last 2 times I was at the KFC in Trenton, I have found the chicken was terrible. Deep fried in overused or old oil...the chicken was dry and the coating was hard and tasteless.... maybe time to try another location

Waited at the drive thru for nearly 45 minutes and nobody responded eventhough it was not busy at drive thru...not again. I never had this experience at kfc anywhere.

Yummy

OMG TALK ABOUT GETTING RIPPED OFF. CHECK YOUR ORDER BEFORE YOU LEAVE. I was specific and still got ripped.

Garbage food lost all original flavour

Garbage Perhaps when you change the number of items that come in a dish..maybe you should mention that.. Absolute garbage

Chicken was way over cooked burnt really. Fries were cold. They need a new cook for sure !

Every time I go to this location after 9pm they have no chicken. Open till 10pm tonight no chicken at 9:15 pm. Offered to wait for them to cook some but they refused. I will not return to this location.

Had a horrible experience. Spent 50$ to get a 20piece combo received pieces of chicken that are 1/2 of the size as they should be. I then called in to speak to request a manager to call back. Received a call back from Sara the store manager. (She was very passive and advised me that everything is expensive and that i should accept it and move on. After receiving my feedback. Then I was told theres nothing she can do. Then hung up on me after me requesting to get a Word in. Very unprofessional!!!!!! KFC you need to be better then this. Your customers are what keep you in business and people employed.

This place has to be the worst for service. The only way to confirm your order is right is to take apart your whole order in the store and check. They never get it right. They also take advantage of people by saying they dont sell a certain feast and having you upsize to things you wont eat. Then if you didnt check and get home to see their screw up, they want you to drive 20 minutes each way and all they offer is a sorry. Will be going to head office about this location

Drive Thru ALWAYS forgets to pack in the bag plastic forks for our salads and other

The staffs are friendly and helpful.

Slowest location I ve ever been to inside and on drive through. They don t USUALLY get my order wrong at least

Won t be ordering from them again. This is the 3rd + time our delivery took over 2 hours. Not impressed

10 pc chicken fry salad popcorn chicken gravy 42.00 really

My husband and I got KFC last weekend, the skin was not crispy like it should be. We really dont like that we paid for a 10 piece bucket and got 4 drumsticks, not really any chicken breast and some very small pieces. I think it they keep this up the will go under. Sad because we love KFC and unless things change we wont be going back.

Make sure you check your order before you leave. Almost everytime I have been there something is wrong.

Good meal and service as always

What happened to KFC ? Unrecognizable chicken pieces no flavor to speak of ! The only thing worth while is the Fries and the Gravy . What a disappointment.

i ve gone here 3 times the past couple months. the foods alright, its warm, but never hot. i ve ordered coleslaw as my side and gotten fries every time, which sucks but its my side so whatever. 2 of the 3 times they said have a good one without giving me my drinks, and drive thru CSR s are quite unpleasant, passive aggressive almost. when ordering food i speak with a kind tone and try to order quickly, yet it feels like im a burden to them. all in all this place is just okay

it would help if the store was actually OPEN the hours it says it is! This has happened way more often than not.

Tasted great

I can t even give a rating for today. The chicken was horrible. When I order chicken I expect crispy chicken and all I got was soft oily skin with very little batter. I am pretty sure you are supposed to have more then just legs in a bucket. Was not a good experience when returning it back. If I did not know better she dumped same chicken in a different barrel and handed it back out to me. Not impressed with her attitude either.

It has been a while since we last ordered from KFC, but decided to add a small bucket of chicken to our Mothers Day meal. I had seen commercials bragging about the crispy spicy flavors and craved some. Was I ever disappointed. It was nothing more than a light, peppered flour coating. It WAS NOT KFC.

This location was a disorganised, chaotic, hot mess! No chicken on a weekend and the chicken we did get was greasy, slimy and under cooked! Not to mention we waited for a long time!.

They literally never get anything right

I didnt particularly enjoy my kfc today. The famous chicken sandwich was lacking today.

Food is good, as it usually is. Just a slight issue with the wait time. Even ordering ahead they were very busy. Suggest it is best to avoid there peek times.

I waited for an order for 1 hour and 10 minutes. Front desk not considering customers. Randomly serving. No priority for the first came person. Poor customer service Undercooked chicken Worst kfc i have ever visited

Chicken peices are so small compared to Popeyes. And very greasy. Unlike Popeyes. Wish we had a Popeyes in Trenton. Would never go back to KFC

The chicken was dry and the salad was frozen

What kind of chicken are they serving. Its not chicken from what I can tell. Missing part of the order, the chicken was undercooked, greasy, and looked like squirrel. The fries were cold and gravy was like a hockey puck. Never again .

Parking: Ample parking. One way around.

Parking: Lots.

I guess I ll eat the poutine with my fingers. It s always something with this place.

Its hit and miss with this location; when its good, its really good, but when its bad, its really, really bad. If you get mashed potatoes, you never know if itll be a good batch or a bad batch. We bought two small orders a month ago, and they were lumpy, dry, and inedible and we had to throw them out; yet we bought an order last week and they were very good. The Chicken is either hot and juicy, or warm and dry. With the cost of food nowadays, we opt for another restaurant most times because we dont want to waste the money just incase itll be a bad batch day. The Staff are nice for the most part. The Restaurant and parking lot are always clean.

Chicken was crunchy, tasty, a bit greasy. Overall quite good.

Another loss sale due to no macaroni salad in stock!!

Good place to eat .

The chicken was so greasy, and way over done! I wish the employees got proper training! Very sad, that how u lose alot of business!

Poutine was awful

The worst KFC I ve ever received. Will never return. Greasy overcooked dried out . Inedible!!!!

Food was cold dried up chicken

Picked up dinner to take home. When we dished it up the grease was beyond disgusting! Seriously, why do you serve this without proper straining. We have found that KFC quality is lacking. It used to be such a nice treat from cooking! Not anymore.

Worst chicken we ve ever had. A couple of the pieces were mainly coated chicken skin and had burnt chard marks the shape of a hot elements. We will not eat KFC any longer. Done!

$27 dollars for two 4 pc chicken meals. No salad at all with both, the fries were cold and hard, the chicken was small... big box with little in it. It took me 4 tries to use my card, did not put the tip in, so it wouldnt move to paying for it. Why am I going to put a tip in when this is the service you get ? Smh Called them 4 times when I got home and no one picked it up, very professional place. I should have known better, the place hasnt changed.

Not a great experience tonight. Quite a long wait. It was disappointing to watch the staff crash and burn while 3 managers stood at a table in the dining room. Looked like a store review was being done (5:30 on a Friday night) On a positive note, the food was pretty tasty!

Ordered and paid for food. Then told it would be 6-8 minutes to wait for the chicken tenders and given the option for a credit or wait for the chicken tenders. I chose to wait. It turned out that I had to wait at least 20 minutes!!! Not impressed. I ve been to this location three times and always had to wait too long for my order! I m a slow learner! But I know not to return a fourth time! Food was mediocre (and fries were cold). Service is extremely poor. Management is non existent or avoiding accountability! Others were waiting before me and still waiting after I left! Totally unacceptable customer service!

Coating was very dark and the pieces were dripping with grease. This location is overcooking the chicken and the oil is not fresh. Staff were very nice but they need to do better in the kitchen.

Again my order was messed up. Again. My kids love KFC and this is the closest one in our area. But again a messed up order. And Im paying a lot extra for all white and no wing just to AGAIN get some dark and with wings. Called the store to complain and the one who answered told me she put my order together and it was all white and no wings. Apparently Im blind and stupid if they think Im going to believe that. I know what my order was when I placed it and what I received. Staff is friendly enough. Eating area could have been tidied more. Frustrating. With the money it costs to eat at this place it would be nice if a customer got what they ordered and paid for.

This week the chicken was tender and not dried up

Food is so terrible ..Lettuce is gross, gravy isnt like the old recipe ...menu is waaay to much! But service was excellent!!!!

Ordered a double tender sandwich which is supposed to have the pepper mayo I guess they decided they didnt want to use it today with day old tenders so nasty why do you get to decide what mayo i get make it how its supposed to be end of story

Took them 10 mins to take our order. Looked understaffed. The one worker from the drive-thru kept prioritizing drive-thru orders and ignored me as if my business was less important than the customers waiting in the drive-thru lineup.

Super greasy n I know its supposed to be but its beyond that

Love the KFC famous chicken sandwich

One of the better KFC locations

Good poutine and good sandwich

Got a feather in my last order

Not bad if they get your order right. But its mostly having to fight for what we ordered and being treated rudely or as an inconvenience, because they didnt get my order right. Multiple times this has happened. Please hire some competent staff.

Poor attitude of employees

Slow

Ive only had one issue and it was a missed gravy.....but I must say the food is great and the service is good and fast

Fast and very friendly tonight! Thank you again for fantastic service.

Very busy.

Walked up from Quaker. Forgot my mask. They were kind enough to give me a disposable one so that I could enter and order inside, rather than standing in the drive-thru line. Food was great, service was stellar ! Would have been a long trudge back empty-handed, otherwise.

Good and cheap

Love the chicken!! Sooo good

I find that the chicken is under cooked most of the time, blood around the bones and meat rubbery. I would strongly recommend one does not eat KFC chicken if one is concerned about keeping healthy.

Great

Food and service were great. Too bad drive thru orders are allowed to be ridiculously huge. Takes time away from people who arent too lazy to get out of the car.

Good deal on 2 crispy chicken sandwiches, and fries..Two for 10 dollars.

Friendly courteous service

Whats the point of ordering ahead online if they dont start your order until you show up in store? Its the second time where my order has just sat off to the side until I showed up, only to be told itll be 10-15 minutes until its ready. Other people who just order in store get theirs first, so dont even bother ordering ahead.

Excellent service

Drive through was guick Food was good

On July 24 we stopped in at about 8:30 p.m.. I purchased a 10 piece meal. When we got it home the chicken was completely over cooked. The chicken was dry. It was practically burnt. I was to far to make the trip back to return it. Definitely not returning to this location

Its okay. Really hit or miss. Gone downhill over the last 10 years.

Whenever I order here and they deliver I never get my full order.

Arrived at 630 today to order take out. No one answered drive thru and I am not even sure it was open? So I guess now KFC is willy nilly making their own hours.

The food was good. The service was slow as it took 15 minutes from time of order to receiving my food while waiting with one person in front of me.

Hot and fresh

Food is good. Ordered online and order didnt go through properly. Staff prepared order quickly and efficiently.

Poor

Chicken was horrible Service wasn t great KFC isnt the same anymore

Good place for a quick meal

On September 16th 2021 we stopped in at about 8:30 p.m.. We purchased a 10 piece meal. When we got it home the chicken was completely over cooked. The chicken was dry. It was practically burnt. I was to far to make the trip back to return it.

You managers really have to check the quality of food that goes out its ridiculous. The chicken is so small and fatty everytime I get KFC I am so disappointed in the chicken its not good anymore you really need to change your chicken I feel that its not even worth the money to get chicken from KFC anymore and its not just this location that does it every KFC and I am no longer going to eat that fatty burnt Over cooked chicken

Chicken cooked to perfection. Not oily or over cooked. Bucket combos great valve for your pocket

Ordered 2x 3piece all dark meat Got home to find 3 of 6 pieces are large white meat Dont leave til you inspect your order first to be sure you have what you ordered ! !

Very quick service and helpful personal. My order was accurate and hot. Thank you

So greasy and pieces so small

Poor service and food has not been as good as previous times

Longest wait ever for chicken. Been sitting in drive thru for 30 min and still havent gotten it. Knocked on window they said they ran out of chicken be another 5 min. What a joke. Never go back. If I could give 0 for stars I would.

Chicken was good but fries were cold

Good service just need more service at 7:30 their should not be only one girl on till and one guy being cook thats alot of work for 2 ppl!

Person on drive thru was very polite but there was issues with the speaker system so had to repeat order a few times

Always good

We had a very bad wind storm on December 11 2021. We lost power and decided to get KFC. Now this wasnt my original choice because I am a little leary of chicken. The lady that took our order and gave us our food was amazing she was a blond haired lady doing drive through at about 5pm est. With the service she provided and the delicious chicken that was fully cooked made our bad night into a nice family meal. THANK YOU KFC

I was just at this KFC and our sever was there was a customer standing at cash for like five minutes and he left cause not one staff member said just a minute or went to check cause they were all to busy doing other things if this is what you call customer service then you might want to close cause customer service is not what it was and I refuse to go back there until it changes

Nice friendly service. Food was fresh and properly made. No complaints.