470 2nd Dug Hill Rd, Trenton, ON K8V 5P7, Canada
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
This is the third time I’ve tried to buy an apple pie from this location and the third time I’ve been disappointed because they don’t have any. The kiosk let me by one, but then I had to wait in line for a refund after being told they didn’t have any. :(
One of the worst Walmart McDonald’s I have ever ordered from. I have tried multiple times. The service is terrible ,poorly staffed. The one time I waited 10 minutes and finally asked where my Apple pies were and they said “oh that was your order. Oh sorry we don’t have any” 10 minutes and I had to ask them or I’d probably still be standing there. 😳 Even a single coffee order is a hardship for them to pull off I don’t even try to order from that location anymore
I’ve ordered from DoorDash here twice and the first thing they left out one of the entire meals and this time I got it with extra pickles and instead they put no pickles on it at all.
Went to redeem my McDouble and because the order yourself machine wouldn’t let me continue I lost not only my points but they stated because of it I can’t redeem my free burger. Service was horrible and the manager just looked at me 4 times before even helping me. I will never be going to this McDonald’s again.
We couldn't get by the mobility scooters that were blocking the aisles. There are designated tables at the front of the restaurant for disabled customers to park their scooters which were empty. I was not impressed at all.
Just ordered a Big mac combo no onions . You can clearly see how they scraped the onions of one section. Just forgot the rest. Fries cold and old . Pop, out of ice . expensive meal to throw in garbage . Service i served myself . Receipt clearly says no onions . They realized after it was made rather than make me a new one . They scraped of some but scraped into the box . Disgusting waste of money . Time to go find something in fridge to est
After reading some other reviews, it's no wonder we had the experience we did. Not sure who sees this on the corporate side but, staff have still been not been reprimanded. Had a take out order where nugget sauce was not in bag and no ketchup at self serve station. After politely trying to get one of staffs attention from behind the counter as there was a group a 3 chatting near the coffee and not being acknowledged I tapped my cup and was angerly told that "WE ARE BUSY." No you weren't. The bar is literally so low at a walmart mcdonalds and they still can't hack it.
Sloppy burger, cold and no toys.. the floor manager or a team leader. Horrible service
Lack of staff and very poor service. Always waiting long for even a coffee. Food
Not enough staff and they arent fast. Lost points here too. Very dirty also.
Dirty. Cant take or make orders. I dont expect much from this place. But I expect cleanliness and I expect my burger to be made right.
Waited over 15 minutes for my order, place is filthy, staff dont have a clue, dont know who owns or manages the joint, but need to do a clean sweep of the place
Staff are nice but food always takes so long. Clean resturant.
Slowest service Ive ever seen. Kids were to busy chatting with friends.
Went to McDonalds today & a guy in the back was playing with his mustache then proceeded to handle a burger bun without gloves. Thank goodness he wasnt preparing my good.
They didn t give me my Big Mac sauce. They never give me my damn sauce.
Everytime I order from this location I am missing an item, my friend one time was missing his chicken patty on his jr chicken how lazy can you get, I just ordered and I was missing my L fry and cup of Mac sauce, the Mac sauce is whatever but the large fry? Use your damn head
Conveniently attached to the Walmart I frequently visit to help grocery shop. Been in a couple of times and it s nice to sit and eat right after shopping. There was a time when we sat at one table after noticing that most others had not been cleaned. That s my only negative comment.
Very disgusting experience, Burger i brought from there was very bad. Customers service is very bad Sfaff over there are not wearing hand cloves. Directly coming from washroom even without washing hand starts preparation of food. Very unclean store. Public health authorities must check this store.
Every single time we have ordered here the food has been all over the place in their containers more like a salad than a burger. I also was told the reason my food was poor/missed was because they were short staffed . Not apologizing or anything.
2x M iced coffee no sugar syrup and less cream with an happy meal with toys. Got 2x iced coffee extra cream and no toys.
the slowest most understaffed and un organized McDonalds
I order alot of mcdonalds at least a decent amount and ever single time i get from this location and say no pickles or onions on my food they still put it on every time i order from this one now i just ordered 2 mcdoubles said no pickles and yet again one pickle on each its really starting to seem like they are messing with me and they can never give straws it is getting very frustrating since i buy a decent amount every time very frustrating i spend 30-60$ everytime and this is what happens no matter what i do i dont get straws or i get burgers with pickles and onions i cant eat those they make me extreamly sick clearly no one cares over at this mcdonalds
Three staff working, 2 male, 1 female, Female staff very rude, she was to busy talking with the other staff members, no printer paper in the self order machine. Talked to female staff with a rude response of yes we know, my food was cold. And the place was a mess, Female staff was also rude to the the costumes in the store. Watch one costumer wait a good 10mins before the staff even said hello how can we help you. Worst experience from McDonalds ever. Staff need to be spoken to regarding there behavior. And need costumer services skills
03/08/24 Went there today. What I seen was HIGHLY DISGUSTING. The restaurant was so so filthy. The floor was littered with food and trash. The pop stand was filled with drips and filth. To top it off, the lady in the back was NOT wearing gloves when she man-handled the cheese slices with no gloves. Bare hands were all over the food. I asked a guy that looked like he rolled out of bed if gloves were used, he said not here . Will never go back there again and people should steer clear!
Terrible restaurant, staff don t care, it s chaos especially at lunch time with kids and seems like the restaurant has no way of controlling the influx of customer then there s no clear lines, and you get bumped in the line without even knowing. Food is terrible, at times you don t get a. Full fry. Needs better management that s for sure.
I just went to the mcdonalds at the walmart in trenton with my bestie, and the dude that served us our stuff was an absolute star! We ordered an oreo mcflurry and an ice cream cone, and he went above and beyond, putting so so much oreo stuff in the mcflurry and my ice cream cone was a work of literal art. Whoever the tall slim young dude who was working at 9 ish pm monday january 15 deserves a standing ovation and to win the lottery, or at the very least, to be named employee of the month! High five bro! I wish i took a picture but it was so tall that i had to focus on not spilling any of the beauty
Worst one arround orders always wrong
Very small often over crowded with limited menu, sometimes the wait can be alittle to long waiting for your food. Breakfast menu only has a couple items like egg sausage McMuffin or egg bacon McMuffin. Food
Ordered a sausage and egg McMuffin combo on the app. The girl at the cash register 4 separate times for the person cooking to make the McMuffin for my order. Over 10 minutes after I received my confirmation email, my food still hadnt been started. Not worth the time, got my money back and Ill go somewhere else. The lady on cash was super nice though.
Took over 30 minutes for 2 burgers.
Horrible customer service skills and i even used the mobile app to order so i had limited contact with them. Parking: Walmart parking lot
Convenient when hungry
Waited 15 minutes for 1 large fries and 2 cokes. You self serve the coke. Every table was dirty, found the least dirty and wiped myself.
This location is the worst the staff need to be trained they got my order wrong twice with no apologies and I ordered in store surely they can do better no one seems to be in charge won t be back !!!
Ordered McChicken on app (using up my points+$ for poutine). Girl came out, passed food, sorry ran out of poutine, but we gave you a large fry). Fries container wasnt filled. McDs please pay your workers better, so they can care.
Was standing at the counter for 5 min without order being taken... I was one of two people there so not busy at all the workers were just talking... No we will be with you in a min or anything I just stood there for 5 mins then left I wont be back
The staff member walks up and says what do you want?.... sorry . thats NOT how you greet customers !! Not impressed !
The food was kinda gross. It looked hella unfresh, like its been sitting for a while and only re-fried once an order is placed. Really disappointed, and there were flies everywhere too. Please dont go here, unless you dont care if ur food aint fresh
Gross food, rotten lettuce. Foods not cooked just overall not pleasant at all
This place is so disgusting. The service is horrible and nothing is ever cleaned. My second time here and my last. Can we say slow and lazy !!
The woman behind the counter told her fellow co-worker that we are to busy and should stop taking orders. WHO DOES THAT?
Egg shells in my McMuffin, and hash brown was barely warm.
The best Mac dons in Trenton, no cap. Always gets our order right and goes above and beyond expectations!!!! This place has literally half my paycheque every week.
Early Aug 2022. Same good BIG Mac again.
Micky Ds
Laughably slow and disorganized
I really hate this location the managers really need to train your people better Every time I come to this location I get cold fries no fresh food like come on people
that anthony guy was very kind to me, i wish there was more people like him
Deserves Zero Star. Google must include Zero star option.
This Mcdons always kills it. Burgers and buns are actually fresh, same with the lettuce etc. My nuggets always come out hot and they dont forget straws etc in the bag ever. Hats off to these guys, they are amazing at their jobs. From all the folks working at the construction sites surrounding this Donz, thank you!
If only the food looked like the pictures
anthony rinaldi is the best person at this establishment and he deserves love and respect and smooch on the cheek
This is absolutely disgusting to see! Why on earth would McDonalds leave their menu screens on all day every day for the past few months they have been closed? Everyone is about the environment these days, and this is a waste of electricity and money! If they give an excuse that it would take a long time to boot back up, then that is sad. So what if it takes like 30 mins to boot back up when you are causing screen burn-ins, a shorter life span of the screens and more money spent! Please turn these displays off. Thank you.
Josh manager rude
Not a good place. The kids dont get trained good customer service.. and the adult managers are on a power trip. Brought my cart in as I had expensive items in my cart, and I was just taking take out.. and the manager looked like she wanted to jump me.. and not in a good way. Relax lady. Im not leaving $700 worth of items out where I cant be near it to order a big mac and leave.
Sometimes a long wait but I have patience and the staff are normally awesome
Love it anywhere
Good place for breakfast
Easy access ok food.mnot my favorite
Food is mostly wrong when we go :/
I just love McDonalds coffee.
Clean, fast and good.
Service is very slow Most of the time
The service was very friendly and kind. The restaurant itself was busy, but is a great workspace if youre working on the road. Food, coffee, free wifi, and available plugs to charge electronics. There is a gender neutral washroom as well.
Why have I been to so many McDonalds?
It was McDonalds the service is always the same quick and they are polite
The condiment and drink counter was not stocked and quite dirty.
Always fast n delicious
Not good 4 u
Best place in town
Was fast and good costumer service.
It is a McDonalds.
Friendly service
clean, free wifi but make sure you get what you asked for before you leave
A little slow some nights Sometimes a long wait for food but friendly staff
Wonderful
Love this McDonalds, staff is so nice and does everything they can, the food is way better than in other McDonalds around here.
From belleville, every time I come to this mcdonalds I am dissapointed in their service. Employees rude to elderly lady in line, very slow.
Great place to eat very friendly employees 5/5
Friendly staff and great service
great place when lourie is working
Its a typical McDonalds in a Walmart.
It Micky dees
We bought mchickens and big macs. The big macs were extremely salty and they did not bother redoing the burger. We brought it to go so we did not find out until we got to our destination which was far from mcdonalds. The girls at the cashier were friendly and helpful so one star for that.
fast service considering all the customers.. good job..
If I could give 0 stars I would. Awful service. Wouldnt let my husband order lunch so he orderred breakfast. 3 minutes later (according to receipt) they changed the signs to lunch .... no option to cancel order to order lunch. Ridiculous.
Its McDonalds. Not a whole lot to say. Was quite dirty though.
Good service
Its McDonalds
Good place
Quick with no surprises.
Service was wonderful the food was very good. Would recommend for anyone.
This restaurant is usually pretty good in service and quality, like most McDonalds tables dont get cleaned as often as they should
Fast food...kids like it
New system TERRIBLY SLOW if you only want coffee
Kids love it
Slow at getting a coffee
The food has gotten pricey. And I find the big macs are not getting enough of the sauce.
Drive thru is great
Always alright service.
pleasant drive through staff
Was never there
An amazing McDonalds compared to the rest. The employees are very friendly and helpful, and they always work their hardest to serve your food as fast as possible. Definitely my best McDonalds experience.
Terrible, the big mack was gross!!!!
Everyone loves McDonalds. The bonus is the friendly employees.
Standard McDonalds. Quick even when theyre super busy.
Best McDonalds in the area.
The fries were cold and they mixed up our order, over charging us. They rebated the incorrect meal and gave us a corrected order but I was at the counter 3 times to get it done.
Sandwiches were sloppy....
Too much noise
Slow as molasses in January & there were only 2 other people there.
great service, friendly employees, all in a timely fashion
This one had me upset. Couldnt get any customer service when I had a problem with my order and was treated like I wasnt even human. Very disappointed
Friendly employees & quick service. Plenty of parking. This is a small in-store McDonalds but theyre food is just as good...no even better then most stand-alone McDonalds! We usually end up stopping there when were grocery shopping in Walmart so were not shopping on an empty stomach & buying things we dont need...LOL.
Ordered only a small smoothie and small fry 10 mins later the smoothie was still sitting there on the counter while at least 5 poeple were served their food as the manager and young employees walked around then as my toddler was ready to go the manager says 2 mins for fries...I left with just the smoothie and didnt have fries. Poor service or training November 30 2016