McDonald's in Trenton

470 2nd Dug Hill Rd, Trenton, ON K8V 5P7, Canada

★★★☆☆
(204 reviews)
Categories: Fast food restaurant American restaurant Breakfast restaurant Cafe Hamburger restaurant Restaurant

About

From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.

Website
mcdonalds.com
Address
470 2nd Dug Hill Rd, Trenton, ON K8V 5P7, Canada
Plus Code
39VW+J3 Trenton, Quinte West, ON, Canada
Time Zone
America/Toronto

Business Hours

Sunday
7 AM–10 PM
Monday
7 AM–10 PM
Tuesday
7 AM–10 PM
Wednesday
7 AM–10 PM
Thursday
7 AM–10 PM
Friday
7 AM–10 PM
Saturday
7 AM–10 PM

Services

Service options
Takeaway Dine-in Delivery
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible toilet
Offerings
Coffee Late-night food
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot

Photos

Reviews

3.0
★★★☆☆
204 reviews

Most Mentioned

coffee (8) big mac (5) kids (5) to go (4) mcmuffin (3) mcdouble (2) mac sauce (2) apple pie (2) understaffed (2) chatting (2)
5 stars
51
4 stars
42
3 stars
27
2 stars
20
1 stars
64
December 11, 2024

This is the third time I’ve tried to buy an apple pie from this location and the third time I’ve been disappointed because they don’t have any. The kiosk let me by one, but then I had to wait in line for a refund after being told they didn’t have any. :(

★★★
November 27, 2024

One of the worst Walmart McDonald’s I have ever ordered from. I have tried multiple times. The service is terrible ,poorly staffed. The one time I waited 10 minutes and finally asked where my Apple pies were and they said “oh that was your order. Oh sorry we don’t have any” 10 minutes and I had to ask them or I’d probably still be standing there. 😳 Even a single coffee order is a hardship for them to pull off I don’t even try to order from that location anymore

★★
November 4, 2024

I’ve ordered from DoorDash here twice and the first thing they left out one of the entire meals and this time I got it with extra pickles and instead they put no pickles on it at all.

October 31, 2024

Went to redeem my McDouble and because the order yourself machine wouldn’t let me continue I lost not only my points but they stated because of it I can’t redeem my free burger. Service was horrible and the manager just looked at me 4 times before even helping me. I will never be going to this McDonald’s again.

October 10, 2024

We couldn't get by the mobility scooters that were blocking the aisles. There are designated tables at the front of the restaurant for disabled customers to park their scooters which were empty. I was not impressed at all.

August 11, 2024

Just ordered a Big mac combo no onions . You can clearly see how they scraped the onions of one section. Just forgot the rest. Fries cold and old . Pop, out of ice . expensive meal to throw in garbage . Service i served myself . Receipt clearly says no onions . They realized after it was made rather than make me a new one . They scraped of some but scraped into the box . Disgusting waste of money . Time to go find something in fridge to est

August 1, 2024

After reading some other reviews, it's no wonder we had the experience we did. Not sure who sees this on the corporate side but, staff have still been not been reprimanded. Had a take out order where nugget sauce was not in bag and no ketchup at self serve station. After politely trying to get one of staffs attention from behind the counter as there was a group a 3 chatting near the coffee and not being acknowledged I tapped my cup and was angerly told that "WE ARE BUSY." No you weren't. The bar is literally so low at a walmart mcdonalds and they still can't hack it.

July 20, 2024

Sloppy burger, cold and no toys.. the floor manager or a team leader. Horrible service

Local Guide
December 8, 2024

Lack of staff and very poor service. Always waiting long for even a coffee. Food

Local Guide
November 22, 2024

Not enough staff and they arent fast. Lost points here too. Very dirty also.

October 22, 2024

Dirty. Cant take or make orders. I dont expect much from this place. But I expect cleanliness and I expect my burger to be made right.

October 22, 2024

Waited over 15 minutes for my order, place is filthy, staff dont have a clue, dont know who owns or manages the joint, but need to do a clean sweep of the place

★★
Local Guide
August 22, 2024

Staff are nice but food always takes so long. Clean resturant.

★★★
Local Guide
July 22, 2024

Slowest service Ive ever seen. Kids were to busy chatting with friends.

Local Guide
July 22, 2024

Went to McDonalds today & a guy in the back was playing with his mustache then proceeded to handle a burger bun without gloves. Thank goodness he wasnt preparing my good.

July 22, 2024

They didn t give me my Big Mac sauce. They never give me my damn sauce.

June 22, 2024

Everytime I order from this location I am missing an item, my friend one time was missing his chicken patty on his jr chicken how lazy can you get, I just ordered and I was missing my L fry and cup of Mac sauce, the Mac sauce is whatever but the large fry? Use your damn head

★★★★
Local Guide
June 22, 2024

Conveniently attached to the Walmart I frequently visit to help grocery shop. Been in a couple of times and it s nice to sit and eat right after shopping. There was a time when we sat at one table after noticing that most others had not been cleaned. That s my only negative comment.

May 22, 2024

Very disgusting experience, Burger i brought from there was very bad. Customers service is very bad Sfaff over there are not wearing hand cloves. Directly coming from washroom even without washing hand starts preparation of food. Very unclean store. Public health authorities must check this store.

May 22, 2024

Every single time we have ordered here the food has been all over the place in their containers more like a salad than a burger. I also was told the reason my food was poor/missed was because they were short staffed . Not apologizing or anything.

★★
May 22, 2024

2x M iced coffee no sugar syrup and less cream with an happy meal with toys. Got 2x iced coffee extra cream and no toys.

April 22, 2024

the slowest most understaffed and un organized McDonalds

April 22, 2024

I order alot of mcdonalds at least a decent amount and ever single time i get from this location and say no pickles or onions on my food they still put it on every time i order from this one now i just ordered 2 mcdoubles said no pickles and yet again one pickle on each its really starting to seem like they are messing with me and they can never give straws it is getting very frustrating since i buy a decent amount every time very frustrating i spend 30-60$ everytime and this is what happens no matter what i do i dont get straws or i get burgers with pickles and onions i cant eat those they make me extreamly sick clearly no one cares over at this mcdonalds

Local Guide
March 22, 2024

Three staff working, 2 male, 1 female, Female staff very rude, she was to busy talking with the other staff members, no printer paper in the self order machine. Talked to female staff with a rude response of yes we know, my food was cold. And the place was a mess, Female staff was also rude to the the costumes in the store. Watch one costumer wait a good 10mins before the staff even said hello how can we help you. Worst experience from McDonalds ever. Staff need to be spoken to regarding there behavior. And need costumer services skills

March 22, 2024

03/08/24 Went there today. What I seen was HIGHLY DISGUSTING. The restaurant was so so filthy. The floor was littered with food and trash. The pop stand was filled with drips and filth. To top it off, the lady in the back was NOT wearing gloves when she man-handled the cheese slices with no gloves. Bare hands were all over the food. I asked a guy that looked like he rolled out of bed if gloves were used, he said not here . Will never go back there again and people should steer clear!

February 22, 2024

Terrible restaurant, staff don t care, it s chaos especially at lunch time with kids and seems like the restaurant has no way of controlling the influx of customer then there s no clear lines, and you get bumped in the line without even knowing. Food is terrible, at times you don t get a. Full fry. Needs better management that s for sure.

★★★★★
Local Guide
January 22, 2024

I just went to the mcdonalds at the walmart in trenton with my bestie, and the dude that served us our stuff was an absolute star! We ordered an oreo mcflurry and an ice cream cone, and he went above and beyond, putting so so much oreo stuff in the mcflurry and my ice cream cone was a work of literal art. Whoever the tall slim young dude who was working at 9 ish pm monday january 15 deserves a standing ovation and to win the lottery, or at the very least, to be named employee of the month! High five bro! I wish i took a picture but it was so tall that i had to focus on not spilling any of the beauty

★★★
Local Guide
December 22, 2023

Worst one arround orders always wrong

★★★
Local Guide
December 22, 2023

Very small often over crowded with limited menu, sometimes the wait can be alittle to long waiting for your food. Breakfast menu only has a couple items like egg sausage McMuffin or egg bacon McMuffin. Food

December 22, 2023

Ordered a sausage and egg McMuffin combo on the app. The girl at the cash register 4 separate times for the person cooking to make the McMuffin for my order. Over 10 minutes after I received my confirmation email, my food still hadnt been started. Not worth the time, got my money back and Ill go somewhere else. The lady on cash was super nice though.

December 22, 2023

Took over 30 minutes for 2 burgers.

Local Guide
December 22, 2023

Horrible customer service skills and i even used the mobile app to order so i had limited contact with them. Parking: Walmart parking lot

★★★★
Local Guide
December 22, 2023

Convenient when hungry

Local Guide
December 22, 2023

Waited 15 minutes for 1 large fries and 2 cokes. You self serve the coke. Every table was dirty, found the least dirty and wiped myself.

December 22, 2023

This location is the worst the staff need to be trained they got my order wrong twice with no apologies and I ordered in store surely they can do better no one seems to be in charge won t be back !!!

Local Guide
December 22, 2023

Ordered McChicken on app (using up my points+$ for poutine). Girl came out, passed food, sorry ran out of poutine, but we gave you a large fry). Fries container wasnt filled. McDs please pay your workers better, so they can care.

★★
December 22, 2023

Was standing at the counter for 5 min without order being taken... I was one of two people there so not busy at all the workers were just talking... No we will be with you in a min or anything I just stood there for 5 mins then left I wont be back

December 22, 2023

The staff member walks up and says what do you want?.... sorry . thats NOT how you greet customers !! Not impressed !

Local Guide
December 22, 2023

The food was kinda gross. It looked hella unfresh, like its been sitting for a while and only re-fried once an order is placed. Really disappointed, and there were flies everywhere too. Please dont go here, unless you dont care if ur food aint fresh

December 22, 2023

Gross food, rotten lettuce. Foods not cooked just overall not pleasant at all

December 22, 2023

This place is so disgusting. The service is horrible and nothing is ever cleaned. My second time here and my last. Can we say slow and lazy !!

December 22, 2022

The woman behind the counter told her fellow co-worker that we are to busy and should stop taking orders. WHO DOES THAT?

★★
Local Guide
December 22, 2022

Egg shells in my McMuffin, and hash brown was barely warm.

★★★★★
December 22, 2022

The best Mac dons in Trenton, no cap. Always gets our order right and goes above and beyond expectations!!!! This place has literally half my paycheque every week.

★★★★
Local Guide
December 22, 2022

Early Aug 2022. Same good BIG Mac again.

★★★
Local Guide
December 22, 2022

Micky Ds

December 22, 2022

Laughably slow and disorganized

Local Guide
December 22, 2022

I really hate this location the managers really need to train your people better Every time I come to this location I get cold fries no fresh food like come on people

★★★★
December 22, 2021

that anthony guy was very kind to me, i wish there was more people like him

Local Guide
December 22, 2021

Deserves Zero Star. Google must include Zero star option.

★★★★★
Local Guide
December 22, 2021

This Mcdons always kills it. Burgers and buns are actually fresh, same with the lettuce etc. My nuggets always come out hot and they dont forget straws etc in the bag ever. Hats off to these guys, they are amazing at their jobs. From all the folks working at the construction sites surrounding this Donz, thank you!

★★★★★
Local Guide
December 22, 2020

If only the food looked like the pictures

★★★★★
Local Guide
December 22, 2020

anthony rinaldi is the best person at this establishment and he deserves love and respect and smooch on the cheek

Local Guide
December 22, 2020

This is absolutely disgusting to see! Why on earth would McDonalds leave their menu screens on all day every day for the past few months they have been closed? Everyone is about the environment these days, and this is a waste of electricity and money! If they give an excuse that it would take a long time to boot back up, then that is sad. So what if it takes like 30 mins to boot back up when you are causing screen burn-ins, a shorter life span of the screens and more money spent! Please turn these displays off. Thank you.

Local Guide
December 22, 2020

Josh manager rude

December 22, 2020

Not a good place. The kids dont get trained good customer service.. and the adult managers are on a power trip. Brought my cart in as I had expensive items in my cart, and I was just taking take out.. and the manager looked like she wanted to jump me.. and not in a good way. Relax lady. Im not leaving $700 worth of items out where I cant be near it to order a big mac and leave.

★★★★
Local Guide
December 22, 2019

Sometimes a long wait but I have patience and the staff are normally awesome

★★★★★
December 22, 2019

Love it anywhere

★★★
Local Guide
December 22, 2019

Good place for breakfast

★★★
Local Guide
December 22, 2019

Easy access ok food.mnot my favorite

★★
Local Guide
December 22, 2019

Food is mostly wrong when we go :/

★★★★★
Local Guide
December 22, 2019

I just love McDonalds coffee.

★★★★★
Local Guide
December 22, 2019

Clean, fast and good.

Local Guide
December 22, 2019

Service is very slow Most of the time

★★★★
Local Guide
December 22, 2019

The service was very friendly and kind. The restaurant itself was busy, but is a great workspace if youre working on the road. Food, coffee, free wifi, and available plugs to charge electronics. There is a gender neutral washroom as well.

★★
Local Guide
December 22, 2019

Why have I been to so many McDonalds?

★★★★
Local Guide
December 22, 2019

It was McDonalds the service is always the same quick and they are polite

★★
Local Guide
December 22, 2019

The condiment and drink counter was not stocked and quite dirty.

★★★★★
Local Guide
December 22, 2019

Always fast n delicious

Local Guide
December 22, 2019

Not good 4 u

★★★★★
Local Guide
December 22, 2019

Best place in town

★★★★★
Local Guide
December 22, 2019

Was fast and good costumer service.

★★★
Local Guide
December 22, 2019

It is a McDonalds.

★★★★
Local Guide
December 22, 2019

Friendly service

★★★★
Local Guide
December 22, 2019

clean, free wifi but make sure you get what you asked for before you leave

★★★★★
Local Guide
December 22, 2019

A little slow some nights Sometimes a long wait for food but friendly staff

★★★★
December 22, 2019

Wonderful

★★★★★
December 22, 2019

Love this McDonalds, staff is so nice and does everything they can, the food is way better than in other McDonalds around here.

December 22, 2018

From belleville, every time I come to this mcdonalds I am dissapointed in their service. Employees rude to elderly lady in line, very slow.

★★★★★
December 22, 2018

Great place to eat very friendly employees 5/5

★★★★★
Local Guide
December 22, 2018

Friendly staff and great service

★★★★★
Local Guide
December 22, 2018

great place when lourie is working

★★★
Local Guide
December 22, 2018

Its a typical McDonalds in a Walmart.

★★★
Local Guide
December 22, 2018

It Micky dees

Local Guide
December 22, 2018

We bought mchickens and big macs. The big macs were extremely salty and they did not bother redoing the burger. We brought it to go so we did not find out until we got to our destination which was far from mcdonalds. The girls at the cashier were friendly and helpful so one star for that.

★★★★
Local Guide
December 22, 2018

fast service considering all the customers.. good job..

December 22, 2018

If I could give 0 stars I would. Awful service. Wouldnt let my husband order lunch so he orderred breakfast. 3 minutes later (according to receipt) they changed the signs to lunch .... no option to cancel order to order lunch. Ridiculous.

★★★
Local Guide
December 22, 2018

Its McDonalds. Not a whole lot to say. Was quite dirty though.

★★★★
Local Guide
December 22, 2018

Good service

★★★
Local Guide
December 22, 2018

Its McDonalds

★★★★★
Local Guide
December 22, 2018

Good place

★★★★
Local Guide
December 22, 2018

Quick with no surprises.

★★★★★
Local Guide
December 22, 2018

Service was wonderful the food was very good. Would recommend for anyone.

★★★★
December 22, 2018

This restaurant is usually pretty good in service and quality, like most McDonalds tables dont get cleaned as often as they should

★★
Local Guide
December 22, 2018

Fast food...kids like it

★★★★
Local Guide
December 22, 2018

New system TERRIBLY SLOW if you only want coffee

★★★★
Local Guide
December 22, 2018

Kids love it

December 22, 2018

Slow at getting a coffee

★★★★
Local Guide
December 22, 2018

The food has gotten pricey. And I find the big macs are not getting enough of the sauce.

★★★★
Local Guide
December 22, 2018

Drive thru is great

★★★★★
December 22, 2018

Always alright service.

★★★★
Local Guide
December 22, 2018

pleasant drive through staff

★★★★★
December 22, 2018

Was never there

★★★★★
December 22, 2017

An amazing McDonalds compared to the rest. The employees are very friendly and helpful, and they always work their hardest to serve your food as fast as possible. Definitely my best McDonalds experience.

December 22, 2017

Terrible, the big mack was gross!!!!

★★★★★
Local Guide
December 22, 2017

Everyone loves McDonalds. The bonus is the friendly employees.

★★★★
Local Guide
December 22, 2017

Standard McDonalds. Quick even when theyre super busy.

★★★★★
Local Guide
December 22, 2017

Best McDonalds in the area.

★★
December 22, 2017

The fries were cold and they mixed up our order, over charging us. They rebated the incorrect meal and gave us a corrected order but I was at the counter 3 times to get it done.

December 22, 2017

Sandwiches were sloppy....

★★★
Local Guide
December 22, 2017

Too much noise

★★
Local Guide
December 22, 2017

Slow as molasses in January & there were only 2 other people there.

★★★★★
December 22, 2017

great service, friendly employees, all in a timely fashion

★★
Local Guide
December 22, 2017

This one had me upset. Couldnt get any customer service when I had a problem with my order and was treated like I wasnt even human. Very disappointed

★★★★★
Local Guide
December 22, 2017

Friendly employees & quick service. Plenty of parking. This is a small in-store McDonalds but theyre food is just as good...no even better then most stand-alone McDonalds! We usually end up stopping there when were grocery shopping in Walmart so were not shopping on an empty stomach & buying things we dont need...LOL.

Local Guide
December 22, 2016

Ordered only a small smoothie and small fry 10 mins later the smoothie was still sitting there on the counter while at least 5 poeple were served their food as the manager and young employees walked around then as my toddler was ready to go the manager says 2 mins for fries...I left with just the smoothie and didnt have fries. Poor service or training November 30 2016