Harvey's in Trenton

Lights on menu sign have been out for a month, cant see at night and looks closed!

Great experience great place.

Fast and friendly staff the atmosphere was great very clean inside. Good food will definitely come back soon

The best!

Excellent food and service! Love Harveys Trenton Food

Last two time threw the drive we ask for no hot pepper and both time we had hot pepper very disappointed and 1/4 lb angus was very tiny sad.

Great friendly service Parking: Lots of spots Food : 5/5 |

Not a big fast food guy but I love coming here. Staff is always friendly and they make my meal my way!

Friendly staff, good food, and a clean restaurant. Also a supporter of local community sports teams. Perfect combo!

Fries tasted very cold and bad and disgusting

Good workers bad food

Best Swiss Chalet i have eaten at- Came out hot and Juicy chicken. Real half chicken not two quarters of cold chicken like you usually get served in other stores. They unfortunately closed the Swiss Chalet chicken business. Now it s just a burger joint.

Totally dissatisfied, incorrect order & the Bacon on the burger was like eating gravel. I do like my bacon crispy but black charcoal is not my favorite flavor.

Ordered 4 meals. The chicken burger was old and dry, fountain drinks were flat with no ice, and the customer service and was not the greatest.

Great service, nice workers, amazing food! Highly suggest Vegetarian options: There s aveggie burger Kid-friendliness: They offer little plants for kids Wheelchair accessibility: They have new automatic opening door on the side!

luanne was very helpful when me and my mom came in and mark jacklyn is a great guy as well i deffenetly would go back there to eat and the staff all work unlikke tim hortons they stand around and talk to much harveys pay attention and get the orders right thanks tom cole

This is no longer a Swiss Chalet and they do not serve any Swiss Chalet in this establishment

I had a 2 bones and cartilage in my wrap AND it was cold. Harveys is no better at this location. If you care for your health & safety dont go there.

Wont honor coupons from the mobile app. Mobile app said call the store to place the order, manager on duty said not my problem. Gross negligence on corporate awareness. Didnt even ask which coupon I wanted to use. Will be avoiding this in the future if they cant even honor their own coupons.

Had a really nice burgers like always was really taken care of by Summer what a wonderful sandwich maker she was and so polite and courtesy.

Always delicious and excellent service.

Always great service and good food.

Chris was absolutely amazing friendly and professional when I brought my grandchildren in today. The service and speed was wonderful thank you for having such caring people on your team.

Kathryn who works there is awesome, great customer service.

Excellent service and quality of food. the hospitality was excellent Too. service by Kathryn was outstanding. looking forward to go there again. keep up the good work

Judi was very nice!

Best fast food burger..fire grilled.

This has to be the worst Swiss Chalet in Quinte West. 3 weeks ago I bought a dinner. Hair was found inbedded in the chicken. Then today I go to get my replace and omg they gave me my dinner and fries looked and tasted like they were lunch fries left over. My bun is as hard as a rock. I will be calling cara foods tomorrow morning and I have video to share with them. What happened to this place. Must have a 15 year old kid running the place. Horrible horrible is all I can say. If there is a next time with this idiot place I will check my food before I leave this place. Please do yourselves a favor and go to an actual restaurant. Wont let me edit my word bought not thought

Known this business since the year 2000 and I have been going there since Kaleb, the best worker there was known as kelly. He used to great me all the time when i was a kid and every time i go in we still smile, wave and say hello to each other. Their hot dogs are to die for and their chicken, bacon ranch poutines are definitely god sent. Harvey s is the only burger place for me! Kid-friendliness: Kaleb definitely trained alot of them well if he has been there since 2000

My fiance and I just left this location and I just want to say the 2 girls that were working tonight (February 27th at 9pm) did an excellent job tonight. Very fun atmosphere, and we re willing to help us out as much as needed! These 2 girls were absolutely fantastic. In my opinion they deserve a raise! Thank you!

Had a great experience tonight. Bailey at the drive thru window went above and beyond to make sure I had everything I needed and everything was correct.

Judy was extremely nice with our son and food was quick! Parking: Parking was good, not busy. Judy did an amazing job and was super friendly with our son Levi! Food : 5/5 |

I had an amazing experience Judy at Trenton had great customer service skills and I got my food very quickly how I wanted it 5 stars!! Food : 5/5

Robin was awesome!!!

Caleb to our order and he was friendly and efficient. Judy prepared our burgers and made them exactly right. Burgers and fries were hot and fresh

Trenton Harveys is always a pleasant experience especially if Louanne is making your burgers. She takes the time to ensure everything in your order is perfect.

quick and friendly service, burger was cooked to perfection. thanks for the great service team Lee and Summer Food

Judy does an excellent job garnishing our hamburgers...takes good care

Luanne was very pleasant & the right amount of garnish on my burger & my order cooked to my liking

I was given the best service today after ordering, Judy was amazing at asking if I had everything I needed This was a chicken take out for a special birthday and Judy got everything right My go to place in Trenton

Judy was awesome

Judy just about took customer service and gave it an entirely new meaning. She was exceptional and deserves recognition. She was very attentive, welcoming and friendly. She also makes an amazing burger. Thanks Judy!

Judy was exceptional. Very friendly and greeted us promptly. Matthew took our orders with ease and was also very friendly. The food was phenomenal so kudos to the cook! Restaurant was clean, staff took great measures at ensuring there was no cross contamination between different toppings/condiments.

Where is the beef, original burgers got so much smaller and price is nuts.. 30.00 for 2 cheap burgers, small fries and onion rings, extremely watered down Pepsi.. sad

Great idea having Swiss chalet in a Harveys! Good service Parking: Lots. Food : 5/5 |

Ive been waiting to have Harveys since it left our lcl home depot . Taste like it cam from. The grill!

We were the only one at the store and it was a horrible experience. The male worker up front did nothing but heavily sniffle his nose, and I highly doubt it was from a cold . He was absolutely all over the place, we had to tell him our order very slowly twice (very simple order). He couldn t even focus on what he was doing and you would have thought he was serving 100 customers by himself. He forgot our drinks, then once we received our drinks, he managed to blend one drink and was so out of it that he didn t blend the other. He handed us our food after 20 minutes and EVERYTHING was dumped out of the boxes including two fries and 1 onion ring. I think the owners need to keep an eye on who they are hiring.

Very bad service

Very friendly staff

I always have a great experience at Harveys in Trenton! I adore Summer! and Matt who work there! Theyre amazing and they always take such good care of me and my family. I would like to comment on another persons review from Quinte Reviews. The person they are speaking on has tourettes syndrome and tried the best he could to take care of them. I think its rude to assume someones under the influence when you have no clue what your talking about! Please dont just judge based on what you want to believe. If you would have just taken a moment and spoken to him he would have explained that. Instead of defaming someones character for nothing. Id always recommend Harveys to anyone! Clean, fast efficient service. Delicious food

Service was very slow and the staff were not working as a team. Wheelchair accessibility: Nope Food : 4/5 |

They were so kind with helping me with my order especially the young girl Misty. She was kind and very helpful working around what type of food I wanted. The atmosphere was very welcoming!

Very kind workers!

Give wrong burger then me make pay difference for they mess up and no apology for the mistake

Chicken dry and burnt never go back again to Trenton

Parking lot is a nightmare and the drive thru is ALWAYS closed.

Harveys is Harveys, the bonus here is in the service.

only one person in front of me in the drive thru and i ve been waiting for 25 minutes edit: i just got home and opened my order to realize my buffalo chicken poutine is a regular poutine

Awesome food

Excellent service! Quality ingredients. Fast food at its finest!

Fast food, friendly staff, great options for all. Dietary restrictions: We have some dietary restrictions which isn t easy to follow when we have to eat out. Thankfully Harvey s does a great job offering food that fit our needs. Kid-friendliness: When going into Trenton we eat Harvey s veggie burgers and each kid can pick what they want on their burgers. The staff are always friendly.

One of the best customer service experiences I ve had at any restaurant. Great Staff. Food quality is good. We have been to this location many times and have always had a great experience.

Friendly staff and great food!

Amazing experience going to Harvey s Trenton for dinner tonight. Food was amazing and made to perfection, drinks were perfect. The customer service from Joel was second to none, some of the best customer service I ve ever had while dealing with Joel. If I could give 6 stars for Joel, I would. What is usually a typical dinner run turned into a great conversation thanks to Joel.

Great people and food was good price was all right Parking: Everything was good Food : 5/5 |

Great food and food service. Love the Swiss chalet option as well as the Harveys.

Lou-ann was great building my perfect burger to my specifications. Delicious!

Closed half hour early and wouldn t let me order says they close at 10:30 I was there at 10:00

Wheelchair accessibility: Very good spot for accessibility! I use a walker and staff always offer to carry food to table. Food : 5/5

By far the slowest place ever! Waited in drive threw for 30 minutes!!

Waiting over 30 minutes in the drive thru is unacceptable. Extremely frustrating.

Ordered hamburger and 3 hotdogs. Hotdogs ordered with ketchup only. I only got 1 hotdog with enough ketchup for 3 hotdogs. The bun was covered in ketchup. All over our hands as 3 kids had to share andNO napkins in the bag. Terrible customer care in such a simple order. Never again

Wonderful atmosphere and customer service!

These guys always go above and beyond. Favourite burger restaurant in Trenton. Keep up the great work. Free combo on my birthday would be nice.

I often stop here for dining in. Always clean, food is very good and consistent. Staff is welcoming and friendly. What more can you ask for?

They make your burger a wonderful thing.

My go to place! Great food would recommend for fast, friendly, service.

Needed an emergent dinner for a dinner party and Swiss Chalet Trenton came through!! Staff were really helpful and responsive to my need, including dietary restrictions! Thanks everyone. Highly recommended! Great customer service

Always a great experience at this restaurant!!! Friendly, helpful staff in a welcoming atmosphere!! Love this place!! Kid-friendliness: The staff there are always smiling and very patient with the kids that visit

Amazing dine in experience. The staff were friendly, the food came out quick, and was delicious!

Five Star experience on all fronts!!!

Another great experience at this restaurant. I really enjoy the food, especially the dipping sauce. The staff are always friendly and overall service is excellent. Cheers!

So many problems in one visit, where do I even start? Ordered on the app and when we walk in we tell the girl behind the counter it s for dine-in and give her the name. She looks at us blankly and says it s not even in the system yet. We said that s ok we re just informing you it s for here. They just keep running around searching for the receipt and rudely not paying attention to what we were saying. We sit down to wait and 15 minutes passes so I go to see what the wait is. I see the bag with my name written on it so I ask what we are waiting on. They say oh, nothing it s ready and hand me the bag with no drinks. Why did they hand me a bag when I said it was for dine-in, in the first place? I ask where the drinks are and one of the girls hands me one straw when two drinks had been placed on the order. I tell them it s two drinks and she slaps another straw on the counter. I take the food to the table and notice right away there is no ice in the drinks. I get up to ask if they have ice and they tell us it s broken. It would have been nice to know before hand because we would have asked for a refund. I sit back down to eat and discover my burger is made wrong so have to get up once again to tell them. After waiting even more for it, they bring it to the table and say here Next we discover they didn t include the gravy so back to the counter I go to request we get our full order. That shouldn t need to happen. If your employee s focused more on doing their job and less of goofing around I wouldn t be writing this bad review right now. It was a miserable experience from start to finish. We haven t visited since 2021 and this is our experience upon our return.

Cook was fantastic. Server left a little to be desired. Lee (cook) from the Trenton store corrected a mistake by the server and ensured a positive experience. Food was great. Thanks!

I hate to be posting this because it s a bunch of kids running around bouncing of each other trying to make a living. But who ever runs this franchise should know that this was the last time I ll ever order Swiss Chalet. Stick to the Harvey s side of the business. Worst Chalet experience ever. Dried out chicken, horrible eons old sauce. Not for me. Seems the Chalet side of things are an afterthought.

After waiting in the drive thru for over 10 minutes, we recieved the one item we ordered. We left the drive thru only to find it was made incorrectly and we had to turn around and drive back. It is frustrating to say the least. During our wait, the crew at this location spent their time standing in a circle, chatting and goofing off with one another. This is something we experience quite often at the Trenton location, recieving incorrect orders because the staff are focusing on their conversations with one another instead of watching what they are doing. While it is nice to see that the staff get along with each other, there needs to be a bit more focus on orders and on customer service.

Food was terrible. I have always loved their food but this time it was garbage.. poutine was more gravy than fries . Sloppy and soggy , like soup.. I couldnt eat it. Burger had a weird taste to it and they forgot the pickles and mayo on my burger .. almost 20 bucks in the garbage

My Granddaughter and I went for our monthly visit to Harveys Trenton Sat. Sept 30 at 1:00. My Granddaughter is quite shy and when it came to order, Dakoda was there to take our order. Dakoda was very patient with my grandaughter. They both struggled through it. I was impressed that there was NO hint of frustration or a feeling of inconvience from Dakoda. After our lunch, I had to tell her how happy I was with the whole transaction. She IS the type of employees that I was looking for when I had my own business. Again, Thanks to Dakoda for YET another plessant experience at Trenton Harveys. P.S. Trenton Harveys IS the Harveys we judge ALL other Harveys by.

What happened to this place? Used to be decent, I wouldnt spend another penny there. 7 people working and took 20 minutes to get half the order. Please save your money and go somewhere else. Bad bad bad Harveys What makes this worse is the generic response to this to do a survey. I have spent enough on you Harvey s, I am not interested in doing your survey. Fix your store! From these reviews you have done nothing to fix the issues at the store level.

Went there to get our Thanksgiving family dinner ordered dinner early to miss the crowd they ran out of the Thanksgiving dinner specials by 4pm offered no substitutes very disappointed wont go back

Harveys is a great place to have a good meal.

Great clean restaurant along with great customer service and good food. Harveys is the best, love those pickles. Food

Very happy with the service and quality of food

They staff here is always friendly and the food is always great.... Ive been going here for 15+ years now Food

Took a lot to get me to go to Harveys, this was the first location I went to in decades. The first time I visited in the summer I was hooked! I went back, and back and back. One order had an issue (things happen) and they were quick to fix it, and went above and beyond! Delicious food, friendly staff, unfortunately means lighter wallet :D

Went w my son today and ordered a crisp chicken. I think they were keeping warm for quit a while because it was very dry and looked terrible. The classic poutine was great though. None of the tables were cleaned off and the floors needed sweeping. The server that took my order was not friendly at all. Would definately not recommend the crisp chicken sandwich. There were quite a few people working so there was no excuse for the unwashed tables and unkept floors. After this review, the management reached out to me right away and reassured me my concerned would be addressed. They were apologetic.

Edit: Went down hill sadly. Ive dashed here 3Xs nothing was edible. Cold mush fries, a stiff old cold burger and I never get the correct toppings (this Harveys does Not make a burger a beautiful thing ) Before: This place has never let me down for anything.

Did not get what I ordered. Asked for toppings on my poutine (jalapenos and onions) and got none. Asked the manager about the Military discount and they told me its only if you show them the CF1 card. The gov ID we are issued is not enough and the CF1 card does not even get tracked. You just show them.

Went in the drive thru a few HOURS before close and was made to wait at the speaker without being acknowledged for at least 5 min. They finally took my order and then I was made to wait at the window for 10 min without being acknowledged despite there being no other customers there. I can get over the waiting but I asked to redeem scene points to pay for my meal and after the cashier scanned my card she didn t tell me the total. When I got home I realized I was given no receipt AND she didn t use any of my points. And without the receipt I can t even collect the points I would ve gotten had this employee done her job properly. Will not be returning

With covid we pick up our order to take home and twice we have got home and order was short. We had to return to store to get balance of order. The store employee said sorry and here is extra crackers. Well my car doesnt run on crackers and am not at all happy with service.

Experience was a good one. Food was hot and service was quick. Cashier was friendly and very helpful

They still make a hamburger A Beautiful Thing

Horrible service !!!! The women made a mess of my order and after trying to fix it twice I asked for a fork nicely she then proceeded to mock me behind my back not thinking I saw her in the reflection of the glass. Hopefully you train your staff to have better customer service.

Place is going down hill. There is no care from staff when putting orders together. No communication between team members.

We came in today for supper. My husband and I. The place was empty and no workers to be seen. We waited for 10 minutes before the 2 older ladies noticed us. Then the lady that took our order was very rude and ignorant! Like, really? One of the reasons we stopped coming here in the first place. Then our food was cold! Its absolutely ridiculous.

I love that place

Still the best ch-burger made just the way I like it.

Angus cheeseburger--delicious meal. Love their chipotle sauce and their whole wheat buns The lady who prepared our sandwiches was super nice and made us feel at home, which is heartwarming during this crazy Covid period.

Favourite drive thru in Trenton

Average service, good value menu

Just went to Harveys in Trenton. The parking lot was empty. 2 staff are sitting outside having a smoke. They obviously saw me get out of my car and go into the restaurant. I stand and wait at the counter. There is noone to be seen. After a few minutes of standing and waiting some guy from the back says, sorry Ill just see where everyone is. I told him not to bother as it must be a big hassle to actually look after customers. I thanked the smokers for their great customers service on the way out.

Best Harveys Ive ever been to. Friendly staff and great service.

time and date of order Sunday May 29th 2022 6:00pm It took over 15 mins to get my order even though I was the only one in line in the drive through, and didnt see anyone inside ordering. My food was cold by the time it got to me. the staff was unpleasant and my burger could have been put together better by a monkey. We usually get Harveys twice or three times a month and this is the last draw because we have had unpleasant experiences here before. Will not be returning. will be telling friends and family who frequent. I dont recommend eating at this slow food restaurant.

I love Belleville Harveys. It is the best one around

Delicious and fresh food! Way better than mcdonalds. I wish they had more on the menu though. More breakfast and burger options and unless you tell them what to put on it which doesnt show what can be put on it. ( needs a physical menu to take with you)

Great as usual!

Pretty disappointed. Just betore 9pm I went to get a milkshake. They say they close at 1030pm. They had already closed up that machine for the night. Id understand if it were 15 min before close or something but... over an hour and a half before?

Food is good. Usually pretty clean. Service is very slow. During todays visit it was a mess. Ive never seen anything as disorganized in my life. **UPDATE** So I was contacted by the store and Im guessing by corporate as well. New thing for me from a review on here. Very apologetic and good to deal with. Was offered a discount on my next visit. Just made it back to use it (Several weeks later). It was not busy but much different. Seems like more staff were in place and jobs were dispersed better. Had no issues with the discount at all. Good service and food was still good. I have to admit that I was impressed by their efforts to improve.

yum! Harveys is a favorite of ours, the food is always delicious and staff is extra friendly :)

Love Harveys but this is the worst drive through in Trenton Hand it out in the drive through

Staff not friendly. Had to ask for our drinks and a roll that were included. Had to ask for salt. Service was horrible. Will not be back.

Use copouns to save $$

Just went for lunch with my sister, her spouse and my family of 5 (with 3 kids under 9). We thought we d have a quick lunch together before hitting the road. Well. Our receipt time was 12:53pm and we sat down to eat at 1:15pm. It took 22 minutes for our order, which is in my opinion unacceptable for a fast food restaurant. We watched as the staff very slowly prepared everything as though they had all the time in the world. It was almost comical after 15 minutes had passed. One young lady kept looking around, looking up at us, seemed like she either didn t care to get things out quickly or didn t really know what she was supposed to be doing. Can I add that there was no one in line in front of us when we came in. Also, as we suspected would happen after watching the disorganized and slow creation on our meals, we were missing two items when we sat down. They did prepare them for us when we asked. Some of the food was good, but my husband and I thought we d order something more healthy so we got the Swiss chalet chicken wrap combos. They are $16 each and we could barely eat them. There was no pickle like in the picture. The salad was reasonable, but the wrap I could barely eat. My husband said he saw them pull it out the fridge, take it out of plastic wrap and put it on the grill to grill it. Which means our tomatoes and lettuce got grilled as well. Warm tomato and lettuce = yuck! My bacon was also not cooked which was pretty gross. The washrooms: big hole in the wall in one stall exposing pipes and insulation. The bathroom door was sooo sticky like it hadn t been cleaned in days. Needless to say, we will certainly not be returning to that location. For $67 we would have been better off going to a sit down restaurant where it may even have been faster service!

This was by far THE worst experience EVER!! First off the burger was made so sloppy the bun slid off with the toppings and dripped all over me. THEN the remake was made completely wrong. The third time had a long hair in it and when we called WE were told that we were lying. The woman blatantly accused us of making it up even though we never left the parking lot the first 2 times and brought the burgers back each time to show them! The third time we had drove away because we had watched them so thought it was done right. I couldn t believe how she spoke to us and bad mouthed her co-worker on top of it. Very unprofessional and in the end couldn t even make a burger right.

Would not accommodate patron for 1 pc of chicken with a salad without full price. Swiss Chalet should not operate with Burger King. Badpy overpriced and it took 4 trips to get the meal right. Had to ask for condiments, ketchup, and utensils. And meals were not correct.

Great service .

Extra pickles and hold the mayo! I prefer Harveys they make your hamburger your way. Always decent, good location and friendly staff

Awesome food .....best burgers & great service

Just had some to take home. I didnt get the extra sauce that I ordered for my chicken....so ripped off there. Fries could have used more cooking. I never understand how you miss things putting an order together. You got the order in front of you ...just check...stop ripping customers off and ruining their meal.

Got the quarter chicken dinner with a baked potato with sourcream. They never did put the sourcream in the bag. So I just ate a little of my chicken and my dogs enjoyed the rest of the chicken. Meat was to dry. Not a good dinner.

For whatever reason, the staff at this Harveys are always particularly friendly and helpful.

Didnt dine at Harveys. Dinner at Swiss Chalet that was inside Harveys and served by the staff at Harveys. Parking: Did not see auto door opener for handicap.

I went to the drive thru in Trenton and didn t wait too long . I ordered the Festive Meal but food was cold , the dressing was scattered in the box and dried up so bad. It was quite grosse. The bun was so hard l couldn t eat it. The chicken was good. The salad was terrible with two slices of partly rotten tomatoes . It was terrible. I was very disappointed and it cost me $20.66 and all that was ok was the piece of chicken. Never again!

Terribly slow, I go to a fast food restaurant to get 1 item, 5pm I ordered, 525 I roll up to the window. There were only 2 cars ahead. It was not busy, store had less than 3 customers in it. I will recommend not to go to this establishment.

Worst store ever. They make excuses to not honor coupons. Slow to make orders. Better off to cross the road and goto A&W..

Only place iv been that forces you to mask in your car wont be back.

My wife picked up a double leg dinner for me and a chicken salad for herself. The salad was very good but my dinner was horrible. These people should not be allowed to serve the public. The place was not overly busy. The chicken was no bigger than a robin and it was so overcooked and dried out it must have been spinning around forever. I could not believe they would put it in the bag and expect someone to eat it.. Take some pride in what youre doing or dont do it. Get a job elsewhere. They get one star for the salad.

On this particular visit they seemed a little disorganized as a couple employees were more concerned with joking around with eachother than getting food orders out....

Unfortunately I was told that they dont have any restrooms open to the public which is very inconvenient.

Food was good but this location is a disorganized mess! They messed up our order when we went back they still forgot items and staff was arguing with each other on whos turn it was to deal with customers. Maybe a little more training or better manager may help this location.

My fries were cold hate cold food especially what you pay for it and it was very busy so no excuses

It took more than 30 minutes to get the food.

Very bad experience from Drive Thru had to wait 20 mins to take oder

Food was good and fast

Friendly staff, great food

Typical Harveys

Food was good. Didnt like sitting in the drive thru for 25 minutes. Wont make that mistake again.

Nothing like having my order - which was simple - messed up. It seems every time we go there - I should learn my lesson and not go back and head to the Belleville location for what I want - some part of my order is messed up. Thats after taking great pains to say my order slowly and clearly and repeat it. And when I returned to correct my order, the younger staff working there were lovely and helpful and apologized. But the older ones were rude and not at all helpful. Good for this generation to show the older ones how to treat customers and shoe a good work ethic.

Still the best burgers in the area

Lack of hand washing or gloves while handing food and placing slice of cheese on grill countertop that could caused food cross contamination.

Not bad if they can actually get your order right....but they always... always... manage to get something wrong. And its a pain to have to turn around get out of the car, walk in to have it corrected, especially when youve already been over the bridge with screaming hungry kids in the car. Please hire some competent staff.

It would be nice after leaving phone messages 4 times they would actually return my call. We placed a take out order through their drive thru but our order wasnt all given to us. We didnt notice until we got home but called right back. SO DISSATISFIED AND WONT BE RETURNING!! Thanks for showing customer appreciation...NOT!! I would like to add that on May 6, 2021 I went back to Swiss Chalet and got my items plus that were missing. I would also like to say the staff that served me was very sincere and gave excellent service, thank you! I will be back! Thank you Marilyn

Love Harveys

Very disappointed! We order lunch at the drive through probably every couple of weeks. Today takes the cake! Not only did lunch at a fast food restaurant cost $35!!! But we were missing fries and sweet and sour dip for our granddaughter. This is not the first time we have been missing items but at $35.00 lunch we expect at little better!! Wont be back for a while.

The food was great but they messed up on my hamburger toppings. Pouting was very good.

Super friendly staff, and the food was ready quickly!

Good location for grabbing a burger

In all honesty, the old cashier was spent. She didnt know the menu and was baffled by my order of the harvey signature poutine. She ran the price up to something crazy but i didnt press the matter cause of her smokers breathe. Hahaha. The food tasted hella great though so im still going.

I placed an order in the the drive thru for an orange cream milkshake , there was a car ahead of me waiting for their order I waited behind them for several minutes when they drove away and I pulled up to the window my milkshake was sitting there , I asked the man at the window if it had been sitting there since I ordered it he did not answer my question only replied that it is cold. Once he handed the milkshake to me I noticed it was completely melted thin and liquid I had to be carefulnot to spill it on myself. I have never had a Harveys milkshake before so I thought maybe their hand spun shakes are different ,I was expecting a thick creamy milkshake not all thin and liquid , I was very disappointed this to me was not a milkshake . I have since spoke to friends that have gone to other Harveys locations and they told me they have gotten thick milkshakes , so that tells me they either have a problem with their machine at the Trenton location or they had made it when I placed the order and had it sitting on the counter while I was waiting in line to get to the window and it melted . I am very disappointed they would serve that as a milkshake.

Harveys was such a beautiful thing. A delish dish for sure. Well be back.

Today i just went there before my work start and buy the buffalo chicken poutine and crispy chicken, when i came to my work and open the bag there is no fork in the bag and the poutine have only little bit gravy and after that i called the store 10x time but they did not respond any calls. It is very bad experience i have i dont know how to eat that but really very bad service

Need to learn how to run a business. Waited 15 minutes to order to only be told a half hour wait. Then waiting another 15 minutes while the customers ahead of us waited at the window for their food, blocking anyone else from getting out. My sister had similar experience the week before. You need to find a better system! I wont be back and neither will my sister!

Ordered festive specials, they didn t include the cranberry or chocolates. The chicken is also from a pigeon.

So yummy

Second time Ive had an order that was messed up, and this time it was a single item order. Like come on, I shouldnt have to open up my bag and make sure everything is right.

No where up to stand alone restaurant. Stick to burgers.

Just had takeout from Harveys/Swiss Chalet. WORST baked potato ever. It was obviously microwaved and wasnt edible. Wont be a return customer.

Waited for 5 minutes in the drive thru for them to not give the proper drink and had to ask for the milkshake that was ordered. Very disorganized

Usually quick service, but tonight we waited in the drive thru for at least 10 minutes (3 songs played in the car). It was a simple order.. 2 bacon cheeseburger and 2 poutines. No reason to take so long.

Went there at 6 pm for 2 Swiss Chalet quarter Chicken dinners as take out. First he has to check to see if there is any white meat available then says they dont have any baked potato. After I order he tells me there is no dipping sauce left for the chicken and they substitute gravy. When we got home to eat the chicken was tasteless and not enjoyable at all. This is not the first time we were disappointed. Two weeks earlier I went there on a Sunday to pick up dinner at the drive through. After sitting in line for quite sometime I finally get to the order board and the kid inside says we dont have any chicken and didnt offer any coupons or rain checks. We have decided that we will not go there again for chicken.

I am writing this review while waiting in the drive thru... Ive been sitting here since 7:03ish with 3 cars ahead of me... Its 7:18 now and there is only one ahead now.... Come on Harveys in Trenton.!! 20 min wait to get my mobile order... Geeeezz Cold food when I got it @ 7:20ish

Excellent service, great food. Friendly atmosphere. Clean. My husband and I enjoyed Swiss Chalet quarter chicken meals and my father enjoyed the bacon original burger from Harveys. Thank you so much for your kind hospitality.