17477 Ontario County Hwy 2 Unit 1, Trenton, ON K8V 0N7, Canada
Osmow's Shawarma is one of North America's fastest growing quick-service restaurant chains, boasting more than 120 outlets. Its modern take on classic Mediterranean and Middle Eastern dishes has proven a hit with its ever-expanding customer base. Serving the best Shawarmas around, Osmow's pita wraps offer a choice of Chicken, Beef, Lamb, Beyond MeatTM, Falafel, or Veggie. The extensive menu also includes delicious Platters, Signature Creations such as on the ROCKSTM & on the STIXTM & Canadian classics such as Shawarma Poutine. Osmow's is Proudly Canadian and family run since 2001.
Food was delicious! Service was friendly and they helped with our order. Definitely will go back.
The food's awesome, and the service was great too! That cashier was so nice, and it's a cute little place by the Trenton Walmart.
Unfortunately, the food wasn't good, the philly steak shawarma was tough, hard to chew. The employees were great but were run off their feet. Definitely, they need more assistance on a Saturday night.
The store was nice and clean, and staff were very nice, service was good. All down hill from there... This is the McDonald's of shawarmas... Nothing genuine about this meal. You could tell all the ingredients were out of a pail, nothing fresh or local, lamb taste was ok at best... Just very bland and uninspired, not genuine or authentic. Will say the baklava cheesecake was good. First and last time trying this chain.
Stopped for gas and checked Google for a nice shawarma and it was right there across the road. Read the reviews and decided to try it. The polite young man was very patient explaining the menu options and we went with a chicken shawarma. Perfectly prepared and boxed up for take out. Loved it so much I went to the Osmow's in Cobourg the next day for a supper.
Really??? Never have I ever had ANYONE wrap a shawarma as bad as this. What a joke. "Shut it down!!!" Gordon Ramsay @Osmows head office: Please find employees who actually care about doing a good job. And give us our money back.
This place is a gem in Trenton. Food is so good and you get a lot for your money. Servers are fast and efficient, and the place is nice and clean. Alot of variety for everyone.
I tried to order food a second time, the first time I was disappointed, the shawarma was not fresh, the taste was sour, the shawarma fell apart, the falafel was burnt, and the second time they gave me mango juice instead of yogurt, which I don’t drink. I couldn’t finish it. , And the sticks, it’s generally ridiculous, $5 for fries with sauces that have no taste. I definitely don’t recommend it! They clearly don't respect their customers here!
I love this place.
Friendly staff, great food
Great customer service.
Food was great..but too pricey for that environment
Little expensive for that environment..
Be nice if there was more seating Dietary restrictions: Vegetarian options available Food : 4/5 |
Blows the Peterborough location away
Had the worst experience on Osmows , food is terrible, portions were cut off , used to be top fan , not anymore
Great take out
Its best to order ahead if you dont have time for a lengthy wait. Food was good. Definitely recommend. Also best for carry out because not much dine in space.
Edit October 16/24 - so while were still pleased with the overall flavor, Ive got to say that the consistency has really gone downhill. The Fattoush Salad is supposed to come with pita chips, and I cant recall the last time Ive gotten them, without asking for them and actually having to pay and upcharge. The daytime orders are always dressed well when it comes to the Oz Box and chicken on salad, but the evening always seems to be really skimpy on the sauce. I dont care if I have to pay a bit more for extra sauce. I know Im supposed to get pita chips in my salad... It would be great if the manager could bring the team together and refresh their memory on the menu. Its a huge menu, but its also a franchise and Im tired of not getting what Im supposed to,.or paying extra for something that should already be included. This has to be one of the best Osmows locations weve visited. We frequent the Oshawa, Bowmanville, Port Hope, Belleville and a few Scarborough locations regularly, and always have issues with it being too saucy or not saucy enough, but this location NAILED it for the perfect amount of sauce, toppings and service. The toppings were distributed evenly, making each bite perfect and the sauce was just enough to be creamy and garlicky, without becoming a mess. The two people working were an absolute pleasure to deal with, both very polite, personable and quick to complete our order. The store was very clean, as was the prep station behind the counter. Awesome job!
Excellent food. They started out a bit rough but the quality has come up to five stars. I love their food!!!
Fantastic food and amazing service! The staff are the best around and they alone make it worth the trip!
Always greeted with a smile and food is always fresh. It s great that they serve halal meat!!! 10/10
Asmit
I was visiting my gf in Carrying place and we popped into Trenton as she wanted me to try this place. My gf had the chicken Ozbox and I had chicken on a salad. Huge portions! I thought it was so good, loved it. So many choices and you can pick how hot you want it and they also give you a little container of extra hot sauce if you want to burn your lips off (I had a speck of it on one of my bites and was breathing ). The woman that took our order was very friendly and answered all our questions. The place inside is really small, not many places to sit but that was fine for us as we took it back to her place to chow. I would totally eat here again. They have one in Belleville too.
Great place to eat
Love Osmow s!!
Bidhya was very good and helpful
Its aight, nun special. Quality has definitely gone down in recently. But still a solid place
Great chicken on the rocks!
Best shawarma in Trenton!
Great food and kind smiles!
Very nice falafel Saj.
Ordered by phone. Food was ready before I got there, super friendly and tasted perfect!
Staff is courteous and food is always great
The portion sizing compare to other branches is very great and the staff are so kind Dietary restrictions: Follows halal dietary restrictions
The hot sauce was indeed hot . . . absolutely great food. Definitely will recommend dining here. Food
I recently tried the baklava cheesecake and honestly it s the best I ve ever tried
Yummy
This location has consistently gone down hill. Portion sizes are getting smaller and smaller.
Chicken on the rocks . Nice store and staff.
Horrid experience. We ve come here before when they initially started this location but this time it was horrible. Sauce was pouring out onto my clothes and destroyed the wrapping in under 5 mins. There was no heat to the food. When we said hot, they dumped a bunch of spice, sauce and pepper all together in various parts which caused an uneven spice amount in ridiculous quantities. The beef was overly chewy and didn t taste good not to mention, the toppings were barely there. The person that made the wrap did not roll it properly or spread the toppings correctly. The lady that took the food was unpleasant as well. Will not be coming back
Food is average at best, wasnt made very well either. My shawarma completely fell apart because it was so soggy. Not sure if they just put too much sauce or if the quality of the pita. Avoid unless youre dying to have a shawarma
Very good and very big Vegetarian options: There are vegetables Dietary restrictions: Everything is halal
The Indian girl works, she s amazing , professionalism reflects.
I love the staff here. Very friendly, Especially Asmit. And all the other staff as well. I am a regular customer here and service is always great and food is great too. Cleanliness is maintained as well.
Really good Shawarma Trenton one is awesome
it s good food at good prices, made by cool kind people idk what to tell u man it s a 10/10
Really enjoyed my meal and it was fresh and delicious
Great food
Delicious and fresh! Had a great experience for my first time!! Will be coming back
Love the food pretty expensive I ordered four shawarma wraps over $75 and had to wait for everybody that ordered behind me to get their order before I got.
Really friendly staff and good portions!
The food and service here is always excellent. Restaurant is clean and the staff is very kind.
I ordered two chicken shawarma wraps on Uber eats for 40 dollars which is fine but not for the quality not only did it like an hour for them to make it but once it got here it was extremely soggy and It fell apart all over the table after one bite I know it wasn t the driver who was slow because they had to wait at the restaurant for it as well wouldn t recommend
Very good service and generous servings. Delicious.
Great food fast friendly service
Trenton ontario location. We have ordered here 4 or 5 times. In resterant and delivery. Our expereance today will cause us to not return. We online ordered delivery 75$ order. Hand it to us at door. It was left on the porch to get soggy. On top of that the extra sauces we paid for where missing from the order and the 1 wrap we ordered was made wrong with items we did not ask to be put on it. Plus another item from our order was ridiculously over spiced. When I called to have the issues rectified I was told i would recieve a call back so quickly and then hung up on by the staff when all I asked was what could they do to fix the issue, and when I tried to call them back a few times hours later they did not pick up the phone . I will be contacting osmows head office tomorrow to share this expereance with them. They have decent food but apparently u gotta watch them make it to get what u ordered not ruined.
Served raw chicken
No forks or spoons with the order. Terrible
We attended this location on April 20, one of many purchases we ve made since they opened. Very disappointed to share that we ordered 2 Osmows Special Oz Boxes on the rocks , went across the street and to purchase a lottery ticket, came back picked up our order and went home. Upon opening the order we discovered that they had pawned off some other chopped up chicken thing and put it on French fries. Obviously, the girl at the register accidentally entered the order incorrectly. When I called to politely ask for a replacement or refund they told me they couldn t help us because the receipt said sticks (French fries) not rocks (rice). I explained again that the cashier must have accidentally punched it in incorrectly and that we clearly ordered rice AND that the Osmows Special Oz Box comes with whole chicken breasts and a slice of pineapple what we got was all chopped and clearly NOT what s advertised as this special. She repeated again that they could not (more like WOULD NOT) help to make it right. We haven t had any problems with this location until today but unfortunately we will NEVER be back and will tell everyone we know to steer clear of this location. Sorry, NOT SORRY
Parking: The food, the service was totally amazing. My daughter and I got 3 meals each out of our ozbox. New favourite place to eat. Food
Tried it once, won t be back. Meat was gristly, flavour was off. Chicken tasted like tuna. And we spent an absolutely abhorrent amount of money at that. Never again.
great staff working they never mess my orders up (i have not been inside the location) but i love the food especially the lamb shawarma wrap nothing can compete and my mother is actually allergic to shellfish but osmows has a full allergy sheet of what allergens might be in the food but since theres so seafood/shellfish my mom can enjoy too Vegetarian options: falafel is a food theres in their wraps so can be vegan Dietary restrictions: different opportunities for different flavours and foods not bad at all Kid-friendliness: nothing there is explicit and food is safe for kids nothing would hurt them js make sure to order less spicy foods
Great service and great atmosphere. The food is not bad, just very bland.
Lots of meat, awesome fries. Couldnt eat it all had rice leftovers
They bribe you for 5 star review if you give 5 star
I loved the shawarma half and half, as it had the perfect spice! I also loved the service and amazing atmosphere!
The food and the flavour was good . We placed order a day before but we still had to wait for our order . The portions of the food was good . A great place and addition to Trenton .
Good food and very friendly always smiling
Super fast happy Staff nice place clean and good music
Great customer and the food always good
Amazing place
Very fresh and good.
Staff is super friendly and very helpful! Nice open restaurant and very delicious food! 10/10 would recommend!!
Great food and very pleasant staff!
Staffs are really good and welcoming. They treated us well.
It was good but the wrap had too much sauce and dropped, as well as the wrap fell apart which made it harder to eat. Too messy
My new fav place. Fair price. Love Shawarma. Lots of options as well. Mmmm.... Ill be back for sure!
Amazing food, very friendly staff.
The food was good, and the service was good considering how new this location is. The only thing that was odd was staff eating food (cookie) in the customer area up front where customers food is prepared. Vegetarian options: Falafel available as a vegetarian option Kid-friendliness: Kid portions available
Stopped in here, got the Lamb Shawarma, very good. Prompt service
Was so happy to hear there s shawarma in Trenton and the staff was so kind and fast. Food was great. Thank you!!
Really good.
The food is really good. I loved it.
Great location and good food! - Baba
Ive had too many shawarmas in my life and unfortunately what I had tonight most certainly did not taste like one. Very little toppings inside and very stiff bread.
I love having the Chicken on the rocks from Osmow s. Staffs are really friendly and they provide really good service.
food was really good just not the best service i have been with but it was still good service
Definitely the number one restaurant in Trenton. I had high expectations when I heard that Trenton was opening an Osmows and Im pleased to share that my expectations were exceeded. The flavour in the meat is great and portion sizes are very generous. I can tell that the staff enjoys working there, they greeted me as soon as I walked in despite being very busy. Hot sauce is actually hot unlike many restaurants! The wraps were consistent throughout and pita was fresh and bursting at the seams with toppings. My complex and long order (family of 8) was prepared swiftly and correctly despite being so busy. Im happy with the competency and efficiency of this locations staff. Coming back next week, thanks for the fantastic meal and even better vibes!
Completely different then the city locations! Portion size s definitely smaller! Taste ok, but staff need to learn to smile more! Questioned staff on size of poutine, all of a sudden you have 2 sizes?!? BS! Was very disappointed as this was my first time at this location! Guess I ll have to wait till Toronto for proper service and portion.
Excellent food and service. Highly recommend! I am coming back!
we ordered a wrap and a poutine at 7:30. other orders were being served before ours. at 8:00 we asked how much longer the wait will be, the worker said 5 more minutes, we were waiting 15 minutes when the worker asked if we were okay with lettuce on the poutine, which isn t supposed to be on the poutine. we got our food at 8:20. and then found out the wrap was made wrong too. will not be coming back.
Chicken on the rocks, rocks!!!
I do know the owners family, and I do hope you read my review. We came here opening day, they were busy as to be expected. There was a lack of consistency- lots of people handling different orders and just walking off. Our food was left sitting on the counter while the person making it went back and forgot to call our name. To get home & find our order was messed up. The wrap had very little topings inside and not properly distributed on their larger wrap. Was biting through pita for a few bites before getting to the toppings. Also the beef had a strong lime flavour. Tried again the other day for lunch. We figured because they have now settled in we would try again. Shawarma plate- no complaints. However, same issue with the wrap. Toppings are not proportioned. You are paying more for a larger wrap. You are not paying more for the pita, youd expect more toppings as that is what youre paying for. Whomever is making them is putting regular size amounts for filling. Willing to give another shot and be hopeful changes are made- as it seems this is a common complaint.
Amazing food! If you are not familiar with spicy food, definitely get yourself no spice or at most, little. Try the rice and stix or the poutine; you wont be disappointed!
Great food as per usual with Osmows. Service a little slow tho!
we have dinner at this place once a week and the portions keep getting smaller..our dinner tonight is so small ..we pay $34. And a tip ...I hope you can impove or maintain the same portions ......each time we have gone its different it keeps getting less...I would hate to go somewhere else along with large family and friends
Came in late in the evening and the man making my food came right out from cleaning the bathroom then proceeded to make my Shwarma wearing the same gloves. Needless to say I had to throw it out. Honestly a shame because I have ate here a lot and like the food. Wish I would have spoken up.
Good taste all things
GRAND OPENNING on September 22, 2023 Go there and enjoy Great food with discounted prices. Vegetarian options: They have Vegan sauces, vegitables wraps, falafel as well.
The staff is so lovely! I love the flavour of the food and the amount of sauce. I love that they have beyond beef too. This is my go to place in Trenton for a quality meal.
Came on the grand opening. Bit of a language barrier as what I asked for is not what I was handed. I politely asked if they could change it for me and was told no and that I would have to reorder and pay again. As I walked out the door I was called back in and the order was fixed. I was told to leave a 5 star review before I left the building I believe if the supervisors weren t there I would have left without the order I asked for. I ve always had a good experience at this location, but I m sure stresses are high today. With all that being said, I will be a returning customer.
Ive been visiting here with my friends for the past few weeks, and wow... the cuisine is fantastic, the service is wonderful and very warm, the interior of the establishment is really clean and neat, and the portions are fantastic. I would give this restaurant six stars if I could. a really well-run company. I strongly advise!
What a wonderful place for an on route quick snack in between your long trip to the country side, which is filling and pocket friendly. The staff and owner were warm and friendly, my girlfriend had a dominoes pizza and we were going to eat outside but the owner requested us to dine in. You don t see these kind of people anymore. Apart from that the dining table was spotless and the food was delicious as you expect from Osmows! Pro tip: On this 15th October, 2023, they have invented National Shawarma Day and are giving exceptional offers with wraps as cheap as $5. Must try if you leave nearby!
Nice and clean place to have food
Great go to place and amazing staff!
Been to a couple different Osmows, but this one is without a doubt the worst one Ive had. Twice now, had to throw most of my order out. Beef was so tough and grisly it was inedible. Chicken was so dried out and tough it was thrown out too. Avoid this place!!
If i could have left a 0 i would have...went in got a lrg beef on sticks,as they call it...and a regular chicken on sticks..$42 dollars worth of filler for the compost,i know why they call the fries sticks....you know when fries are left in the warming trys for several hours....buyer be ware.....i will not go there again.
Had an amazing lamb shawarma tonight, the spice level was exactly what I asked for, thanks again!
Food was good and server was Friendly
I paid a massive amount of money for chicken shawarma rice and salad.. Added pickles hummus turnips. I got 2 small turnips and 2 small quartered pickles for the added extra prices. Is this a joke? I wont be eating here again since they obviously too skimpy on the high priced extra portion. Osmos Belleville though... I will be going there. They actually dont cheap out on your food Another thing. Ordered through door dash and food was cold... Like all of our orders were cold.
For some reason this Osmows hits better than anywhere else. The employees are very hospitable and generous. Love how you are welcomed are treated. I am hooked
Good quality food, fairly fast, medium priced, courteous staff, clean, hygenic food handling, clean restraunt, can get busy at lunch, a little bit cramped for space, food is very tasty! The manager there, Samon, I think his name is, paid close attention to making my meal exactly the way I like it. Location is close to my chiropractor so I eat there every week now. Vegetarian options: They have a few
Food was yummy and staff very friendly
Good food and friendly staff.
Great place and great food
So Good and friendly faces
Yummy
I m giving this place 3 starts partly based on the fact that they have that ridiculous TV blaring at full volume 24/7. Foods alright, service is fine, but good lord that music is impossible. Ask them to turn it down every time
Nice change from all the other shawarma places. Different flavour I like it. The spice will kick your @$$ if you go above light spice! I ll have to try the location near me in Kanata next.
Honestly love coming to Osmow s, their lamb on the rocks is my absolute favourite
Food is amazing and I highly recommend coming here if you haven t
Great weekly deals including the Friday Falafel Ozbox! Fresh salad and great falafel.
Great place for some really tasty food
Mmmmmm this is my go to place in Toronto. When I found out it was in Trenton I was so excited!! $16 for a large chicken on the rocks (chicken and rice) you can ask for less garlic sauce if its too much for you.
3 members of my family got sick eating here, myself included. This place needs to be investigated.
Love it! Service is great!
Dirty and will definitely get you sick.
I came here a while ago and was disappointed with the food and I thought Id give a 2nd a chance but was even more disappointed. Ordering my meal was like talking to a brick wall with lips, and finally after waiting like 5 min for 2 guys to make 3 wraps, they drown your food in garlic sauce which is pretty bad tasting across many of the others ive had, and the chickens spice is also rather off putting and the shreddedness of the chicken makes it look like cat food in a can and the overall consistency and the taste just makes it feel like $16 fancy feast!! Sad this is the only place in Trenton, I Have been to many osmos and they have all been gross and staff being slow.
Ordered shawarma wrap and it was so tasty
Love it here! Glad you came to Trenton!