Restaurant Normandin Trois-Rivières in Trois-Rivières

This is the second time I have had lunch at this place. The first time I was informed that the toilets were very dirty and was told that it was because the person responsible had not returned. Well she still hasnt come home on my second visit.

Its been a long time since I set foot in a Normandy. Still so good. The meal I tasted was not from the old menu. In complete transparency, it leaves room for improvement. I felt like I was having dinner and not Thai poutine. As for the service and the patience of the waitress, nothing to say.

Breakfast served by Nancy. Who offers excellent service, fast and courteous. Excellent food

Very good and smiling staff, nice welcome Nancy and the others

Everything except the servers fault, promise! The poor guy was alone to serve all the customers and his colleague saw fit to ignore the customers at the entrance, serve her friend whom she knew, and hurry to leave. Seriously, youll never see me running to serve anyone, but with all the pressure put on one employee, he found himself running to ensure quick service when there were several of us ready to pay at the same time . The food reminded me of why I havent been here in so long and will keep me away from your establishments for a while. The tip given unfortunately represented the mediocrity of the restaurant and not that of the server: it is important to ensure the necessary staff so that each server can offer the basic service in their section and not have to run to answer everyone! Sorry for the server, sincerely. He deserves better!

good breakfast and welcoming and smiling staff

Very good lunch

The breakfast and service is excellent. I highly recommend it.

We received good service from your waiters/waitresses! ;)

Fresh and delicious!

Very pleasant and warm experience Kid-friendliness: Games room

Family restaurant, very courteous staff, fast service. Good food, covered terrace

Je recommande vraiment la poutine smoked-meat, un régal Sinon la seule critique que je pourrais faire cest que lorsque jy suis allé, la serveuse était super sympathique mais elle était seule à servir tout le monde, ce qui a ralenti un peu le service. Mais comme on sait quils manquent de monde partout, cest vraiment rien de très grave

Nice place for a meal with family or friends Vegetarian options: I ordered the tofu poker bowl Kid-friendliness: Yes there is a room for them to play Wheelchair accessibility: Yes

A very good restaurant

Wow! We come every summer and I can say it was our best experience tonight. Your new server Marc-André (according to our bill) was really attentive to us. He is very friendly and efficient! What can we say about the veggie burger, it was even more delicious than usual Thank you again we cant wait to come back :)

No service, sitting for more than 15 minutes and no one coming to see us

It was terrible there was no chicken left for the salad! The kitchen was very long, almost an hour to wait to get our meals. Customers werent happy

We went there Monday August 12, 2024 for dinner. We were served by Megan who gave us outstanding service: welcoming, smiling, fast and attentive. CONGRATULATIONS AND CONTINUE YOUR EXCELLENT WORK!!! :)

I dont often give my opinion on the web but for this restaurant I take the time to give it and the atmosphere is good. Ive been a few times and I loved it, the service is courteous and with a smile too, beautiful terrace , the lunches are excellent and the atmosphere is good... So a nice 5 star

Super service

Kid-friendliness: Présence dune petite salle de jeux pour les enfants

Group of 30. We arrived 2h30 ago. 1 server for the whole room. We have received 8 plates so far. Cold pizza, dishwashing room. The waiter is very friendly but waiting 2 hours for a beer and more than 2.5 hours for food is 100% unacceptable. Were told its because the dining room is full. There are 15 other people in the entire restaurant. Ive never seen this in a restaurant before. I will never come back again

We see that there is a shortage of staff.

Ordinary service, waitress as stupid as a Grizzly Bear. Our glasses of water were empty throughout dinner. The bill is so slow to arrive that I would have had time to take a Cross Country road trip.

I called and ordered sandwiches, when ordering I specified, no tomatoes, I arrived on site, I asked if there were tomatoes in the two sandwiches, the locker went to ask the kitchen and he there are some, I then hear a member of the kitchen say just remove the tomatoes , even if it would be easy to remove them, if I ask not to have any, I dont understand why we would put them in, Im then said that there had been no artisan bread so they couldnt do them again, a little disappointed considering that it cost $43 without the tip (which was commensurate with the service received), entouka, the little flat comment ruined the opinion I had of you, it could have been an allergy.

A great lunch with the kids!

Still a classic... Dietary restrictions: They pay attention to people with allergies by checking with the cooks

Excellent lobster poutine

Nothing on the plate and very expensive. Last time I go there

Good value for money. The service was fast. Cooking is as requested. Everything was fresh

Good service, lunch was very good

I ate a getthi pizza and my brother had a General Tao chicken salad. It was good but a little expensive for the meal we had. Well, everything is expensive today, finally. The service was excellent.

I ordered a small poutine which cost $17.20 with tip. I was surprised to see the size 5x4inch with 6 pieces of cheese in it (yes I was able to count it). about the size of McDonalds poutine at $5 and even McDonalds has more cheese. hes scamming people, it doesnt make sense to be priced there... very disappointed... I didnt believe him I even called to tell them that I had received a mini poutine and she told me there are no mini poutines (yet its is listed in their menu) and told me that it is the right size. ... I would never order from there, he has to stop laughing at people with their crazy prices.

We had a bad experience this day...maybe not everyones case but at least we got out on the bosss arm

Stéphane is the king of BG

Stephane is the best BG

Stephane THE KING OF BGGGGG WAOHHHHHHHHH

The food is good and hot, the waitresses are very nice, I will go back for sure Kid-friendliness: There is a small games room but needs to be brought up to date. But there is still a little something for children who very few restaurants think about that these days

Always good, always warm, great with children

The food (lunch) we ordered was good and hot, the menu has greatly improved in the last few years! I was pleasantly surprised! The service was also very pleasant and we received our orders quickly. Favorite for this experience. We went on a Wednesday afternoon.

I found it very expensive for very small portions. And my spaghetti had almost no poutine sauce either. So in my opinion very ordinary. Disappointed because its a restaurant chain that I like

Wow, my first time ever...wait 1h15 for 4 chicken nuggets and a wrap to finally receive nothing and forget to leave with a charge of $4.34 for a liquor never received, very disappointing!

Perhaps look at the country s recipe with cooking. I asked for well-cooked potatoes without peppers. This means that the potatoes are white and not cooked... No bacon, no sausage, if so, well theyre not cooked. Too sad. :(

Ordinary as food. In addition, during our visit there were no more breakfast potatoes for the Sunday morning brunch, no more ripe bananas for the Chocolate crepes. In short, sad. And to clean it. Ill leave you to be the judge. These may be contrary to their writings

Very exaggerated price for poutines...

Always a pleasure to come and have lunch here. The coffee is good and the plates are like elsewhere in more!

Fast service Kid-friendliness: Childrens high chair

They had a very bad evening on December 26, 2h30 for dinner with three children!

Always good

Excellent and very good service

We went for dinner as a group of 7 on a moderately busy evening. The service was bad and we had to ask for everything several times, although our waitress was far from overwhelmed. Everything was pathetic. More than 3 hours for the meal, more than 50 minutes between dishes for 2 people. My children received their dessert at the same time as my main meal... The fries had several hours of life. They were cold and very soft. There were several order errors: we never received the childrens starter, wrong dessert, broken fracture, etc. During the first 40 minutes, we asked for glasses of water 4 times... We are still waiting for them. Worse still, the table next to us waited 40 minutes to get their bill...

Perfect

We arrived at 12:10 p.m. We managed to get a place at 12:30 p.m. We placed an order at 12:35 p.m.: a small 9 pizza with a fries for both of us. The order arrived at 1:05 p.m. but we only received a 6 pizza with a few cold fries. Plus there was a big hair on my plate! We were to receive the rest of the portion 5 minutes later. After 10 minutes we decided to leave without having received the rest. We were extremely disappointed with this meal. But at least (small consolation!) we werent charged anything and the lady apologized. I will never come back to this restaurant again.

Really ordinary welcome by a gentleman who seemed to be the manager or owner, which makes you want to go eat elsewhere without even having time to sit down. Out of 4 plates, none lived up to our expectations. 3 were dry and one was cold. We had 2 children besides us, they had time to finish their plates before receiving ours. I dont recommend. The only positive point was that the waitress was friendly.

Always very popular with courteous and friendly service

Good little restaurant, good service and not too expensive for what we have. Parking: Large parking lot

Very good food and good welcome!

Impeccable service!

Beautiful atmosphere very good great service wow

Still so good

Great welcome from the waitress

Parking: Le staff est sympathique mais il manque des personnels, alors, il faut aller avec du temps Food

Excellent service. Always well served in a Normandin

Clean and affordable. Kid-friendliness: Games room

Parking: Beaucoup d emplacements Food

Good waitress but lack of staff in the kitchen...

Alright

Very fast and professional service

Value for money far above our expectations. Our kids loved the place. Well done! Kid-friendliness: Playroom for the little ones!

I like going to this restaurant for lunch. Always good, pleasant service.

I like this restaurant on occasion! The food is good and varied! However, a little refreshment of the premises would go a long way...

I went to eat at your restaurant on 07/14/23 worst service ever we waited more than 45 minutes for glasses of water the waitress took orders from 3 couples who arrived after us they had their meal eat and paid and they still hadnt taken our orders we come from Montreal we are hungry and thirsty after saying 3 times that we would like to place our order nothing to do always ignored and it wasnt the rush there had only us and the 3 couples it took 2 hours to serve us 1 club sandwich a poutine and a skewer of disgusting dry chicken she is lucky to have had a tip never again I will return the

Good lunch, but with a slow service time, however there were a lot of people. Poor reception service, no hello, despite 2 people behind the counter, but very busy playing with the cash register rather than taking care of the people arriving.

Favorite restaurant, good, affordable and good service.

Correct

Super good

Good and good

Really disappointed with my order. I am a regular customer with my partner but this time, it was delivery and the quality of the meal was not great. Undercooked sausage, not very palatable; I only ate half of one. Meat pie more cold than hot, but the worst are the toast. Ask for household bread and I receive regular bread, and wrapped in paper that they placed on a cold canned liquor. The toast was as crisp as soda crackers, 2 bites and in the trash. Thank you for reading me.

The air conditioning is much too strong, our meals cool very quickly and there are a lot of changes on the menu, no more pasta meals too bad

I ordered and he canceled my order after 1 hour with the reason that he couldnt complete it, really boring wow!

Very good service and excellent food.

We ate lobster rolls. The lobster is more in the name than the sandwich. We were very disappointed with the lack of lobster in the sandwich. We expected to find pieces of lobster everywhere in the sandwich, too bad.

Everything is good. Parking: Okay Kid-friendliness: High chairs Wheelchair accessibility: Okay

Lack of staff or lack of organization, dont waste your time coming to the dining room here. More than 30 minutes to get your dishes

We opted for the Normandin since we had been satisfied in the past. Typically the service is quite fast and we had a lot of driving to do. First observation: it was not the hostess who placed us, it was the waitress who put us in her section. The hostess was much friendlier than the waitress. We would have preferred a bench seat but the waitress did not offer it to us. After looking at the menu, we opted for the grilled chicken quinoa meal bowl. About 2 or 3 minutes later, we saw a small card on the table that had an offer of two chicken meals at a great price. We went to see the waitress to see if we could change our order. She went to inquire and told us that the chicken was already in the oven so it wasnt possible. We understood and as we wanted to eat quickly, we told ourselves that our meals would arrive in the next few minutes. We waited so long that we thought they had gone to get the chicken from a field. Nohs get a Pepsi, which was as flat as the great prairies. When we received our meal bowls, we noticed that on the one hand the chicken was overcooked, dry, tasteless and on the other hand, the portion served was half of that shown in the photo on the menu. We made the comment to the waitress, she offered us a 10% discount as compensation and offered to speak with the manager, but ultimately, when we said yes, the manager had left to make a delivery. The young waitress had a very unpleasant, smug attitude. In short, it was an entirely unsatisfactory experience.

Fast, courteous service and excellent food!

Good restaurant

An hour for not having been served for 2 bacon eggs... We had to leave without having eaten. Well coudon!

The air conditioning was too cold. The toast for lunch was reduced, they were very small! Correct service but nothing more!

I ate a good poutine general thaio very very good well done

30 years as a customer

Very good restaurant, the service is fast and the staff is courteous. In addition there is a play area for the little ones. I recommend.

The waitress rushed us quite a bit and despite our reservation for 6 people we were in a small booth. Kid-friendliness: Childrens menu available and small games room with screens

Super welcoming.

Good as always

Very good polite and courteous service

Everything to satisfy your appetite and much more. Excellent gourmet products to take away too.

Very satisfying experience (4), but not breathtaking (5). Some locations offer a good level of tranquility if desired.

Super.

Very good food service, a good favorite

No cheese for poutine on a Sunday

Perfect

Speed, courtesy and a beautiful large restaurant.

I had the chicken skewer. Overcooked, very dry, not very tasty served with a weird tasting BBQ sauce and very fatty round potatoes. My partner loved his all-dressed pizza.

Excellent dinner at an affordable price

Ordered a small lasagna at 4:30 a.m. and received it at 5:30 a.m. mini lasagna barely and I mean barely bigger than a box of bigmac sauce too thick the pasta a bunch of pieces of pasta! Never seen this in my life when I asked the delivery man why it took so long he told me he was lost!!! I stay almost in a straight line from the restaurant for a maximum of 5 minutes if it stops at the lights. For me it was the first and last time I ordered from this place.

Quick service, good food Parking: Lots of space

Cest toujours bon chez Normandin! Et le prix est raisonnable, souvent avec des spéciaux intéressants. Et on peut même acheter certains produits pour conserver au frigo (sauce à spaghetti, pâtés, etc.) Les banquettes près des fenêtres en hiver sont un peu fraîches, mais cest à votre choix. Je recommande la pizza aux côtes levées! Parking: Shared parking with other establishments, plenty available

Mylène gave us exceptional service. I also noticed that all the staff were very nice and welcoming! :)

When Im passing through, Im never disappointed to stop there

It was ok, the food was nice and good, I appreciate that they have a suitable bathroom on the floor because otherwise its in the basement! The restaurant has a selection of products to bring (spaghetti sauce, pasta, hot sauce, etc.)

At Normandin the menu is diverse for almost all tastes! Good salads, pizzas, daily menus, beer, all the lunches you want, Every time I went there my meal was good and so was the coffee. Just yesterday I ate an excellent chicken salad there, initially it was supposed to be a tuna salad, but it was missing from the kitchen and we prepared it in another way and I was not disappointed. For those who like lunch the place is also perfect and the lunch varied.

We love going to lunch as a family. The food is super good, the service is excellent. A beautiful family atmosphere which has become the place where we have our family reunions Thank you!!!

I only had a poor coffee and the toilet stank and it was dirty, very dirty, it doesnt make you want to eat