Barcelos Flame Grilled Chicken- Tsawwassen in Tsawwassen

The worst one there.

Had to be shutdown for cockroach infestation.. Not food safe and now roaches are all over the mall! DONT EAT HERE!!

The staff lacked customer service skills. Food was horrible everything was under cooked and or burnt.

Well i order the peri veggie sandwich and seriously that was too good even they serve me within in 6 minutes and the the staff is too friendly and polite. Whenever i get a chance to go tsawwassen I really want to try the other dishes love from toronto

Disgusting! Found a hair at the end! Never try this disgusting restaurant, unless you love eating hairs!

Great service by front girl.

They won t mention about the extra charge they will put when ordering the sides. Ask for the receipt to tally the amount you are paying. Just beware. There was a cashier girl who charged me extra.

The taste of food was ok, very small portions and sadly uncooked rice.

Salads not well cleaned, felt sandy lattice

Good quality delicious food and very friendly staff. I took chicken wrap with coleslaw and chicken pita. Definitely recommend

The food is always good and the service is always excellent!

Shared a half chicken with my partner we both now have had food poisoning going on for two days now. Wont eat here again.

Have been a regular at barcelos but had my worst experience today. How can you reduce the portion size of the meal to half? Worst experience. Paid $35 dollars for 2 half plates of chicken and rice. NOT WORTH IT!

Food is good but the girl at the cashier is so rude and looks like she doesnt wanna be here

My mom ended up with food poisoning after a meal here. She shared a double plate with my dad and one of the pieces was spoiled and decomposing to mush. They went back for a refund and ended with half of the meal refunded because only half of the meal was spoiled. Terrible experience. Avoid at all costs!

We ordered a whole chicken and they tasted ridiculous (burnt). Never go in. Complete waste of money, we couldn t eat a single piece

Worst cooked food I ever had in Canada

Awful. Chicken wings were just deep fried, no taste just blank. Baked potato was not even baked; why advertise it as baked?? It was microwaved. Completely tasteless. Sorry!

Really good service and best food in the mall

Need to give more chicken. Peri sauce is not hot enough. Need to work on service. Not worth $15. Young people need to learn to cook. And make coffee.

No stars for this place, chicken was under cooked, rice was bland and so was chicken. Bad customer service as well If I could give a zero star I would

So I work at Tsawwassen Mills and during my break time barcelos is legit my go to! The girl who always takes my order in the front is so sweet and polite. The food here is honestly so good (s/o to their Peri fries and fiesta bowl) 10/10 for the service and the food.

Delicious flamed grilled chicken. Very tasty and flavourful. Reasonable price.

I love Barcelos i tried other locations and it was delicious. Today was the first time i try this branch, i ordered the peri chicken wrap with peri fries and kebab skewers with rice. The food was good but i think for the portion it is overpriced (38$). The wrap is ridiculously small with little chicken in it, the taste is good though, the fries portion was very small. The chicken skewers were good, the plate comes with 2 but it had little chicken pieces in it, the rice was good. The girl who took my order was very nice and friendly. Overall, the service is good, the food is tasty but very small portions and high price. Other locations are better.

Heres why I did give them 5/5. I thinkin the food court their quality is very close tothe same as in the restaurant In all fairness, the food court gets very busy also. They only have one cook. I think if they extra baste the food and just keep the heat and grills cleaned after every batch and have split shifts. They can manage their tickets better. One line cook can do only so much. Barcelos, across the board always look after their customers. In fact whenever, these guys run out of whole chickens due to Saturday customer ques in the mall they give extra Peaces so customer doesnt feel they lost value. So people need to also stop hating and simply ask the Barc to fix things if the order doesnt go as planned. Again, their humans who get paid minimum to living wages max. Restaurant margins and in a food court is highly competitive. What if you didnt have a barcelos in the food court? Be thankful to these people and speak nicely. We as customers should also be kind to these employees.

Front desk so route un professional they don t know how to communicate with customers that s shame for Barcelos to keep such a employee I hope they should keep eyes on them

Very tasty and good size; and very friendly workers

I HAVE ALLERGIES TO CRANBERRIES AND TOMATOES. I ORDERED A PORTUGUESE SALAD AND CLEARLY MENTIONED THAT I DID NOT WANT TOMATOES AND CRANBERRIES. WHEN SHE GAVE ME MY ORDER, IT HAD YAM FRIES WHICH I DID NOT ORDER. I ALSO SAE THAT SHE COMPLETELY DISREGARDED MY ALLERGY CONCERNS AND SERVED ME TOMATOES AND CRANBERRIES IN MY SALAD. I WENT BACK AND TOLD HER THAT SHE MADE A MISTAKE. SHE SAID SHE WOULD MAKE ME A NEW ONE. MY NEW SALAD CAME IN ONE MINIUTE. I DID NOT THINK MUCH OF IT. WHEN I ATE MY SALAD, RIGHT AT THE BOTTOM I FOUND A CRANBERRY IN MY SALAD. I WENT TO THE COUNTER AND SHOWED HER THE CRANBERRY. THE LADY AS THE TABLE COMPLETELY GOT DEFENSIVE AND SHE SAID, IT WAS A MISTAKE. YOU HAVE TO UNDERSTAND THAT IT WAS A MISTAKE. BUT WE WERE VERY BUSY AND YOU SHOULD HAVE CHECKED YOURSELF WE REMINDED HER ABOUT FOOD SAFETY AND SHE MENTIONED HOW MUCH EXPERIENCE SHE HAS AND THAT SHE ALREADY KNOWS. ALL I WAS EXPECTING WAS ACCOUNTABILITY AND A SINCERE APLOLOGY WITHOUT EXCUSES FOR THE SAFETY OF OTHERS. THANK GOODNESS I DID NOT HAVE A LIFE THREATNING ALLERGY . SOMEBODY ELSE COULD HAVE BEEN BADLY AFFECTED BY THIS. I DID NOT EXPECT SUCH LOW QUALITY CUSTOMER SERVICE FROM A PLACE LIKE THIS. The server was Supreet.

If I can give 0 star I will give to this store . One of the ladies at the cashier is so rude and mean each time we are there and when I complain to the store manager he said we don t want you as a client.

Very bad customer service , salad was very bad . Saggy and not fresh Chicken sandwich , chicken piece was too small and very thin Will not go back again to this store

Excellent

Amazing food and really fast service . The employees were very friendly and approachable . Would 100% recommend going there.

The portion is too small for the price

very nice experience here. I really enjoy the food and all staff members are very hard working and provide very quick service. The girl at order place is very polite. suggest all to visit here

Best food and best service . Ordered chicken pita and peri fries and they were so good better then nandos

Fresh chicken, grilled to perfection. Food was prepared to order and was piping hot. Staff was friendly and efficient. Highly recommend. Kid-friendliness: Kids enjoyed the kids meals, will definitely return soon!

Great service by the cashier Supreet. She was very kind and helpful. Great service. Awesome food.

management is the best, always prompt and delicious

Great flame grilled chicken. I always go there when I visit the mall. Great food at decent price

Staff are attentive to my allergies and food is prepared to my request. The quality of the food is always great. I definitely recommend to mall customers. I always visit every time I visit the mall. Dietary restrictions: Celiac

my go to spot for grilled chicken! amazing service and delicious food

I recently had an unpleasant encounter with one of the employees working at the Barcelos, who was responsible for taking orders. Unfortunately, her behavior was rude and unprofessional, which significantly impacted my overall experience.

OK however, sometimes the food is not done the way you asked them to do it, Manager thinks shes the owner can be rude!

Im a huge fan of the DOUBLE on their menu!!!

Long wait time and false advertisement!

Food was not fresh. It had a stale taste to it where he had to return it. Not edible

Fresh tasty food

Really upset today as Barcelos is my favorite to go. I ordered very peri chicken wrap and guess what I got two piece chicken and loads of lettuce which mean I paid $40 with tip just to eat vege wrap. And my husband got the same thing with good load of chicken he was happy so what does that mean. Really upset I PAID $40 to eat vege wrap with little fries even my 4 year old could count how many fries were in there.

Very bad quality food peri fries didn t even had peri flavour burgers were way too cold .

Please dont waste money.Food is not worth the money.

Worst experience ever peri peri fries doesn t even have peri salt in it..won t recommend..

Barcelos has always been my favourite to go..I have been to this location before n must say haven t been disappointed yet.. I went there today n although it was a little bzy bt staff went above n beyond to provide spectacular service.. I wanted to try something vegetarian from their menu n the girl helped me finalize my order..would absolutely love to visit again keep up gud work guys

First time trying this Portuguese chain - Had lunch here with the family; chicken was grilled perfectly and tasted great. My three kids devoured the family pack. Garlic toast, fries and Greek salad were a nice round out. Nothing to complain about. Thank you Barcelos! We ll be back.

Best fast od chicken EVER!!!!!

Always loved it. its fresh and yummy!

Very yummy chicken burgers for $10! I would definitely recommend to others and come again.

Wanted to get 1/2 chicken with one side. The menu says $16.99, and theres no indication the price varied depending on what side you get. I ordered Caesar salad as side. The cashier didnt tell me that Caesar salad was more expensive until I started question why it sounded more than whats on the menu board. She then told me the salad was more expensive. I would have ordered it, if the menu indicate CLEARLY in the first place. One thing I absolutely hate as a shopper is to feel tricked. Never go there again.

Good food

Chicken pieces were very dry and had lots of bones. They do not provide tap water and want you to pay $4 for a bottle of water. Won t be back.

quality is low, in this location

Got a chicken wrap. Asked for the very peri sauce which is 4 out of 5 on their scale. Whole wrap had barely any chicken in it and tasted overwhelmingly of cucumber, not spicy at all. Fries were ok, but they need to rethink their branding on the spice levels.

Excellent customer service...

Very bad experience today, i buy the supremo deal, this rice is not yet cooked, and the chicken is just like been cooked for long time and skinny.

I still can t beleive this there was hair in my food but the girl on the counter she refused to take her mistake She said its eyelashes Like seriously u guys put eyeleshes in the food and serve the food to customer She said its not our mistake its eyelashes hair How does that make sense? U gotta keep watching it girl Ruined my lunch and no sorry nothing I hope i ll hear back from Management

I have been in Barcelos before and really enjoyed food and restaurant, this location is too fast foodie and feel more like of junk food.

Ordered via doordash. Food delivered was warm and very yummy. These guys make good chicken!!!

(2021 July) Went back for a rematch this time with mashed potatoes for side. Still pretty juicy and mash was good. (10months ago) Double chicken leg with rice was very good. Both legs were super juicy and tender. Better than Nandos.

Worst food ever please don t waste your money and time by going there, worst customer service ever.

Worst experience, the food was terrible. Found hair in my food.

Best food and service is too good .Tried their veg burger and it was so good and Peri fries are delicious

best food best service Chicken kebabs are so juicy and vp sauce is so good

The food wasn t worth it

The foood is expensive and it doesn t even taste good

The best place for food

Delicious grilled chicken!

WORST CUSTOMER SERVICE..The chick with space buns was so rude..The food was not all worth of money ..Never going back

Unique way to serve chicken. Worth a try.

Aweful service. Ordered Greek Salad, got garden Salad with little feta cheese on top, and ordered the grilled checked on top, and got tiny piece of sliced chicken breast. How much I paid? $23.00, then after asking how it came the that, bill went down to $19.00 then down to $16.00

WORST CUSTOMER SERVICE!! This isnt the first time Ive experienced terrible customer service at this location. I ordered a large fries, and when the cashier asked if I wanted a spicy sauce with my fries, I said yes thinking that it comes free, since she never mentioned anything about the extra cost. When I went back for another sauce, she mentions that the sauce costs $1.30, when I asked her why she didnt tell me before charging me for it, she started putting the blame on me, she said that she didnt tell me because I should know that sauce isnt for free, how is that even reasonable?? To top off the rude behavior, she told Me I need to be careful next time!! Im extremely outraged after this experience. Sadly, employees like these, destroy the reputation of the company, and also greatly affect sales! I would recommend avoiding Barcelos when you visit the food Court!!

Good food but unfortunately super super rude staff

Not up to the mark. Quantity and quality were less. The fries were good though

Barcelos offers a variety of dishes with a high quality of food. I love eating in their location in the food court at Tsawwassen Mills

The sandwich was just junk. Worst bun.

I ordered a quarter chicken and rice. On the online menu, there was an option for 2 sides, but not in person at the food court. Staff told me Id have to pay for a separate side. The chicken was decent but the rice was hard, undercooked and flavorless. I definitely feel like Nandos is better quality and value overall!

Nice staff, very well chicken

Too expensive for what its worth

Such a bad taste .whole chicken was so dry and wastage of money.

Okay TBH! - nothing fake ! - i love barcelos but For this time I hated it, Chicken was not cooked properly, it was over cooked for somehow all the skin was so black and over burnt it tasted so bitter, next time you also get the same chicken please ask them to return it or refund your money, The chicken was so greasy it felt like there was all dripping around, I spend almost $20 for one half chicken and two sides NOT WORTH ! ( because the quantity was so less for fries ) if the owners are seeing this message just compare your quantity with the Surrey or Delta Barcelos you will see a huge difference, And one more thing tip them before and get the good quality food after! I just wanted you guys to grow that s why I am making a review! It was not worth Thanks Fries was love and garlic bread was too good your fries and garlic bread made me eat the chicken

Good value, fresh and yummy

Very nicely cooked chicken with good flavor. (peri-peri) .Also nice mashed potatoes.

First time trying this Brand of Peri Peri Chicken! Ordered the Wings with one side, staff was very friendly and helpful! When asked for extra peri peri sauce she even offered me to try their very spicy one too! Wings were done just right, still tender & juicy! May come back for more next time I m here shopping!!

I tried their veggie burger and fries, it tastes good.

First time tried. Ordered Half Chicken family deal and they literally gave 1/4 chicken with a small wing. Plus 4 baby wings. Taste good. Forgot to take pic. We are still hungry. Wasted my 35$ on this small meal. Definitely will not go again:(

They were out of half chicken, so we opted for double legs instead, to be shared by me and my boyfriend. The chicken and the side of baked potato tasted great. The super peri (super spicy) sauce gave the right amount of kick . Not too long of a wait.

Gross. Paid $17 for the double leg meal. The chicken was re-grilled and then re-marinated leaving it tasting quite aged (Superstore Deli Chicken) and the meat was an ashy grey colour. The side of rice was either under cooked or exposed for too long as it felt like bbs in my mouth. Needless to say, some restaurants have no business competing with the fast food style unless they can ramp up their kitchen/cooking style. If you cant make it taste fresh then dont. Just dont. Please

Freshly cooked, the fries were fantastic and the staff was great!

Fantastic love the garlic bread. Workers are friendly and polite.

Very Friendly Staff and Best place to eat in the mall. Portions are decent and chicken is always big.

Best chicken i ve ever had. Excellent costumer service by Harpreet she explained us the menu. I ll definitely return

Good food but prices

Good food and good service keep up the good work team.

Surprised by some of the negative reviews. Went there with the family today and food was good. Chicken was well cooked and seasoned and portion sizes were generous. Good value if you opt for their family meals.

Worst customer service I have experienced. Worker was almost beligerent. They refused to fix their errors. Food was not done correctly. No sauce on chicken. They also cooked same chicken to try to fix error contrary to franchise expectations and pass it off as new chicken. Recooking chicken multiple times on the grill dries it out.. Finally when I inquired about if the food had sesame seeds due to my childs allergy, they said I was being difficult. Keep in mind, I was not trying to send the food back, I just needed to know so I could share it with her. Do not go here if your looking for friendly quality food! This is my first 1 star review of a restaurant.

Super tasty chicken, always my go to place when I m in the mall

Love it.

POOR Customer Service. POOR Communication skills. Chicken so small. Go outside the mall. There is Nandos!

Nice place, great food. I am regular customer when ever I am in the tsawassen mall.

Yummy grilled chicken, worth a try. Service is good too, thanks to Harpreet!!!

Over priced, you should fight with chicken too eat it, and taste really bad. Never going there again!

Pure fries. No additives. Clean cooking oil. You will see it. A bit expensive.

It s my first visit at Barcelos, I order ahead before 4 customer and get my food at last, while they served other customer first, and I m still waiting for my food there and When I got my order No apologies for late order served and $25 for one tiny veggie burger and veggie wrap and one drink and food taste was .its was my first and last visit to barcelos for ever .

Ordered a $10 salad, chicken was not fully cooked, tasted bad. Between 7 of us 4 of us went there and it will be the last time. When we tried to exchange it for another item and pay the difference, the staff said no you have to buy a new one and pay the total again. Even though we only took one bite into the salad, they were absolutely careless when it came to exchanging it. We asked to speak to the manager and then they said they can call the owner, they called the owner and spoke their own language for about five minutes before she got off the phone and said yeah you can call. I called the owner 3 times and no answer even though he just answered to the staff. Finally I got the staff to connect me trough and I spoke to the owner and he said there is nothing he can do and he can t exchange the food or give a new one. He offered a free soft drink if I were to pay for a second meal. I asked him if $10 -$15 is worth losing 4 customers and he said in this case, yes and was quite rude. With ownership like that, I definitely won t be returning to any of their locations or recommending it.

A overly expensive and shittier version of Nandos

Overpriced undercooked food

Very disappointed, I ordered a $9.44 chicken that was so small it looked like something you would give a child. Once I ordered, I had to wait 10 minutes for the wrap to be ready which felt extensive for how small it was. The wrap tasted ok, but nothing special. I would definitely not recommend this place. There are other places you can eat in the food court for a lot cheaper.

Customer modification is an option.. chicken is perfectly cooked.. loved this place a lot.. mine personal recommendation.

Actually surprised as to how good by food was.

Terrible. Chicken was cooked hours ago and extremely dry.

Great food and great service! Harpreet always helps me with my transaction and she provides excellent customer service and knows the restaurants menu well! She s a great asset in your store!

You like paying 20$ for chicken brest filled with bones so you uave to fight to eat it. Over priced quality cheap...dont bother!

Average chicken, small portion.

Because I love chicken and chicken is my same thing to eat for dinner whats your name my name is Kelsey I hope you have a wonderful day dont forget to tell me your name

Their chicken leg and thigh is the best. Best taste, best deal.

Not bad for fast food, but I will not eat here second time.

Their grilled chickens are incredibly luscious. Everything reminds me of Nandos, but Barcelos has a great deal. The service is good. Overall, highly recommended.

Their Chicken Caesar Wrap is awesome with mild sauce

Portions are way to small and way to over priced