Mary Brown's Chicken in Tsawwassen
4949 Canoe Pass Wy #348, Tsawwassen, BC V4M 4G9, Canada
About
Our mouth-watering Signature Chicken is made from whole, fresh, local Canada Grade A chicken, hand cut and hand breaded in every store. Our Taters are cut and prepared by hand too, starting with real, whole potatoes grown by Canadian farmers. Even MB’s Coleslaw is handcrafted in-store from fresh cabbage and fresh carrots!
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If you are not hungry and tired after shopping in the mall, AVOID AVOID AVOID this store. Don't throw your hard-earned money into the lake. In the 5 or 6 years I've been going to MaryBrowns, this was the most disappointing experience. To be honest, I've always liked the juiciness of the chicken and the professionalism of the service, but this store pleasantly surprised me. 1, When placing the order, the front desk staff press the big mary as the original price without hesitation. He didn't look like a new employee who got the job that day. After I mentioned that today was Monday and the sandwich should be half price, he continued to mumble a reason instead of a simple "sorry" and changed it back to half price. This is the first time in many years that I need to remind the staff what day of the week it is. 2, I ordered another box of "made for 2". It has always been served in one box before, but today it was packed in several paper trays. Maybe it's not a big deal, but I still need to confirm with the staff "Is this what I ordered?", and the gravy bowl is also covered with gravy. Maybe it's not a big deal, but this is the first time. 3, Finally, I came to my favorite part of the chicken. The five pieces of chicken were obviously mixed. Two of them were newly made, and the rest were unknown. How should I understand this? Is it leftover from the previous customer? Or is it the same order with different cooking skill? The first time in many years. So, long story short, This will be my last time here, maybe some people will confuse"just because of a mistake?", okay, let me tell you, in the past few years, I have enjoyed countless excellent services and delicious chicken in many MB stores in BC, they are still there, why should I come back here again? Now the big economic environment is not good, it's not easy for everyone, but don't treat customers as idiots, right🤝
The food is ok but not spectacular. The portions are good. However the potato wedges are sometimes dry and not edible, while other times they are as good as steam potatoes. The standard franchise situation leads me to believe that they are frugal like KFC. For some odd fact, they give styrofoam Dixie cups of tap water. It's almost as though they are punishing the customer who decide not to buy their expensive bottled drinks. The chicken of Canada franchise follows the same pattern as KFC of the south (USA)
I had never tried Mary Brown's before, but today was not the day. The oil was definitely old. The wedges were burnt dark brown on the outside, but almost raw on the inside. It was so disappointing, especially since we didn't open the food until we were all the way at the beach. We had to throw away both the wedges and the chicken. I should have read the reviews for this particular branch. There were so many comments about old oil tasting products. Mary Brown's corporate should reassess this store. I definitely expected better quality from this brand name.
This branch needs improvements, and fast. Firstly, when a client enters, the staff need to learn how to greet clients. It's awful seeing sad faces on the counter. Secondly, there has to be some flexibility to satisfy a customer. I requested a small fries instead of two biscuits, but no communication whatsoever, and request wasn't granted. FYI, Popeyes ALWAYS replaces our biscuits with a small side upon request. Thirdly, they charge an upcharge of $5 if you request either dark or white pieces of the chicken. I have yet to see a friend chicken place here do this, except them. Fourthly, FOUR of the twelve pieces in the order were wings.. again, unacceptable. If I wanted to order wings, I could have done it. I ordered chicken, and I expect chicken, not wings. Also, my 11 year old son went to the counter to ask for hot sauce. He came back seconds later with a sarcastic smile telling us "they charge $0.99 for hot sauce, so embarrassing, no?" What is with all this greed honestly? Are we not already paying enough!? The management really needs to work on this. On the positive side, their chicken tastes good, the location is good, and the washroom is very clean. I remember when this place opened up, things were much better. However, because of these negative experiences, I wouldn't think of going back here. There is a reason my sons asked if there was a Popeyes nearby.. If I was the restaurant owner, I wouldn't have been happy to hear that from a young kid. Overall, very disappointed, not worth the money.
The best fried chicken place I’ve ever had in Van. The Big Mary Sandwich is the most favorite dish. All the staffs there are really friendly and professional. Had a really good experience there. Will definitely highly recommend to all my family & friends!
First time here. When we arrived we were the only ones there. We ordered the classic crispy chicken sandwich combo. It comes with an order of crispy partially seasoned potato wedges. It was cooked to order. The wonderful order taker brought out our order out once it was ready. I'm happy about that. The order taker was friendly and wonderful. The chicken sandwich was juicy but needs some more seasoning. The wedges are definitely super crispy but definitely needs more seasoning. I added some salt and vinegar and that helped. Pricing is right for this type of food. I hope this was a one off. Please season your wedges and chicken better. I'd love to come back and try their fried chicken meals next time. Thank you.
Stopped in to get a quick bite before hopping on the ferry. Highly recommended for some quick chicken and fries if you need a snack prices were reasonable and the food was hot and well seasoned. Ordered the popcorn chicken and fries combo and would get it again. Service was pretty quick and the staff was nice. Will return again.
I ordered the Buffalo Mary chcken breast in a bun , tater fries , gravy . Was disappointed. Way too much sauce in the bun . Dripping all over , bun got soggy , went through about 6 or 7 inadequate napkins . Bit of buffalo flavour in the breast , not that spicy. Enjoyed the tater fries , bit of tang to them , gravy is really good . My partner had three piece chicken dinner with taters and cole slaw . She ordered one piece extra spicy and thought it too spicy ! And she likes spicy . Thought the chicken was greasy . Liked the salad and taters . She have her meal a 3 also. Im going back again in a couple of days to try the fried chicken . They're having a special this tues and wed . Two piece meal for $4.95 . Reglar $9 + change . Basically half price . Good deal for tryout .
I love this place.
Great chicken ,NewFinland Style
Big Mary tastes terrible and smells very bad and I think the worker forgot to cut the potato vegs and the cash register worker was on there phone the whole time and they gave us no sauce and also the chicken patty was very under cooked We went today on my birthday at September 14,2024 at 3:25 pm
Fresh food and healthy food give on time staff is very good must try
Great food, friendly service! Great ambience and friendly smiles welcome you as you walk in. Food is absolutely amazing !!
Food always fresh, and staff are very nice. Highly recommended to try this place
The best place to have fried chicken tasty food,
I used to go all the way to surrey and richmond for churchs chicken as i was unfamiliar with this brand. As of recently the quality of churchs has declined and i finally tried mary browns. To my surprise its pretty darn good. Its not as juicy as churchs but churchs gets too soft sometimes and has stopped changing their oil as often resulting in a greasy and bitter batter. Dont even get me started on kfc lol
Indulged in a delightful feast at this gem of a spot! From the mouthwatering burgers made with freshly crafted patties to the crispy fries cut from real potatoes, every bite was a burst of flavor. The commitment to freshness is evident in every aspect of their menu. Coupled with the warm and welcoming service, its an experience that leaves you craving for more. A must-visit for anyone seeking an exceptional culinary journey
Worst service ever received from any restaurant ever. Not worth to visit here
Yummy crispy chicken sandwich
We finally found the one of the best Chicken that we have tried in Singapore. The chicken is still one of the best. The staff were so friendly. Thanks for your great service @Manjot. Highly recommended.
Good service
Great experience!!! Workers very polite and kind also very professional!!
Chicken is so delicious and flavorful. The salad and gravy make it a perfect meal. The staff is always very friendly and welcoming. They take time to listen to your needs and provide excellent service.
Really enjoy the chicken at Mary Browns. At the Tsawwassen Mills location and the staff there is amazingly friendly. Two thumbs up.
Very clean place and customers service is really good. They are very friendly and would take your food to your table if you re dinning in. The food is always fresh and super juicy.
Very disappointed with the size of the chicken pieces, fries are bigger that the pieces
Sorry, the food was not good. Chicken had no flavor what so ever. You basically eat breaded coating. Coleslaw was saturated with mayo and the drink was not cold at all. In addition - they suppose to open until 11pm and when we cams at 10pm the place was closed.
Disappointed, big chicken sanwich decreased in size, fries wedges small tidbits. Will not buy again.
Open till 10, ordered food and was told they were closed at 930 and i had to leave. Gotta get off early I guess
I ordered the classic crispy chicken sandwich combo. It comes with an order of crispy partially seasoned potato wedges. Food rally good and them customer service also great Vegetarian options: Anything vegetarian
The chicken is fresh and tastes good
First time trying Mary Brown s got a biscuit and chicken sandwich, absolutely no flavor at all to either. Best I could say is the location is clean and well presented.
The go-to chicken spot in Tsawwassen, can t beat their spicy chicken
Service was decent, but the food was terrible. Chicken was very oily and flavorless, and the taters were so unseasoned and bland.
Friendly staff with fresh and hot food Always loves their food Food
The chicken is so fresh and juicy. Will definitely come back
Fried chicken at its best. Service was over top. A little slow but hey good stuff takes time.
Excellent taste value for money meal. Above all the service is wonderful.
Chicken and regular fries were very good but I dont like the gravy or potato wedges.
Super nice, everything is good, definitely a lucky star living in south delta! ! !
Always going to be the best place for chicken hands down, the spicy big Mary is essential and the chicken twists are amazing snacks
I had the two piece chicken and waffle fries for 6.99. The coating is simple but very crunchy and tasty. The spicy piece had a hot powder coating that left my lips tingling. The waffle fries were very nicely fried again with plenty of nice flavour A very nice snack
ABSOLUTE GARBAGE dry inside stale slimy far from fresh greasy on the outside and absolutely NO crunch..last time I checked wasnt fried chicken supposed to be crispy? Maybe its what they have working there......grose
I love the chicken here! Sooo juicy. Two pieces are enough for me.
good food
Service was quick than expected but the chicken could have been more crispier. The wedges were pretty good as well.
Very good chicken n staff very considerate. Its ful inside n we sat outside. Staff invited us back when seat available.
Really disappointed. Got 4 chicken sandwiches at store 4037 and had mold on the buns...noticed on the 3rd burger my child was about to eat...who knows if my other kid already ate mold...disgusted. Update met with owner who gave us replacement meals and gift card. He cares about his product. Im impressed. New food was good
Always excellent, quality and kind service here. I highly recommend this place. Chicken is perfectly cooked and breaded with juicy tender insides. Thank you!!!
Good food
Friendly staff, clean place, high quality food
My sandwich was very spicy but it was tasty
When me and my dad went to the Tsawwassen Mills location at 9:10pm and ordered food. As soon as we sat down to on the table, one staff member told us they were already closed at 9:06pm but online it says the restaurant closes at 10:00pm. So disappointed with the treatment we got there.
Amazing food, great staff and atmosphere.
Delicious food! The chicken was very crispy and tender, great service and friendly staff! Overall a great chicken place to visit.
I dont eat fried chicken much, but I was so happy when this Mary Browns opened up. Im honestly not sure what I love more - the food, or the patient and knowledgable employees. Every time I visit, the environment is great overall. And I highly recommend the grilled chicken sandwich for anyone visiting for the first time
Decent portions of fried chicken, friendly server. Fast food. Generic gravy.
We ordered 1 Nashville sandwich meal - another Nashville sandwich and a grilled chicken sandwich. The grilled sandwich was smothered in sauce.. so much it was not edible. Just gross. 3.00 extra for the tiniest coleslaw. My bill was 40.00. I will never ever go back. Do better.
Stopped by Saturday to grab a quick lunch. Convenient location and friendly staff and fast service. Had large size of popcorn chicken and wedge. Like it a lot, especially it is not too salty. Will be back.
this place is very amazing!!! the food is yummy and staff are very nice.
Great place to have a quick lunch after shopping at Tsawwanssen mall. Clean environment and friendly staff. I really liked the Nashville Sandwich, recommend.
Burgers are great! Love to come again.
High recommand the chicken is fresh and taste good also side dishes are special
Great Service By Manjot
Today I decided to try Mary browns with my friends and it was the best experience I have ever had anywhere. The food was fresh and tasteful. Amazing customer service and cleanliness.Highly recommended...
Ordered spicy big Mary burger combo on my way to take the ferry. I loved it! First time here, very happy with the service and food in general. Would come back again!
Delicious and not expensive. I will eat here every time
An east coast chicken joint making its expansion into the west. First time trying it out. Best chicken strips Ive ever had. Strips were plump and juicy. Will return to try other menu items.
Good food
Always hot and fresh at this location. Great service
Owner is very helpful.
I ordered spicy Mary combo. The taters were hard and tasted bitter probably from old oil. The sandwich had too much spicy powder. I could not eat more then few bites .The front girl was kind enough to offer replacement but I had already lost my appetite.
grand opening today perfect fried chicken and pie is my favorite will be back again
Super Quick, Friendly Staff and super flavorful fried chicken. A little pricy compared to KFC and or Popeyes. The Big Mary burger is legit! a Must try! all the food is 100 % Halal and no Pork/Pig Products (bacon etc) are served at all.
UPDATE*** THEY OPENED FINALLY FEBRUARY 16th*** What kind of business advertises is open on the web, app, and Google but in fact is closed? Very poor customer relations. Great tasting food. Pricy but delicious.
A great chicken restaurant is worth to trying all the products including Big Mary, Taters, Pop-ins and delicious Banana Puddings. That s all what I ordered.
The best spicy burger I have ever had
Burger tastes great Long queue at lunch time
Best fried chicken in south delta.
2nd day open line was out the door yet we were in an and out in under 10 minutes. Food was hot and flavourful. Friendly staff too! Will definitely be back
Best chicken in south delta.
I went yesterday with my family on our way to the Cinema. My kids ordered original Mary Brown, five pieces tenders and my wife and I ordered the three pieces meal with poutine. The food was tasty, juicy, and at the right temperature to eat. Everybody the poutine and definitely will get back again.
They should open at 11
Great food, little bit pricy but ultimately worth it. Food isn t greasy which is nice, and potato wedges are 10/10.
Best chicken I have ever had
Chicken is super juicy and crispy! Definitely will be back!!!!!!
The chicken are as good as the customer service. Great to have local great chicken.
Chicken burger is dry and not fresh made. I think they made the chicken way before you order and keep in the warmer. Dont expect too much or you will be disappointed.
Impressive foods, impressive service! Best chicken I have ever had!
nice people, good food
Mary Brown is the one of best Chicken in the town, the burger made with fresh vegetable, delicious mayo sauce. I am highly recommend the spicy combo if you like hot.
Fried chicken tastes great. Its my favorite flavor. Its going to be my work meal every day
Mobile ordered. Staff seem not trained well, no greeting, no double-checking order. That way I was not too surprised to find out later that I never received the fries that I ordered. One leftover fried pickle in the dessert bag was disgusting too. No way to complain or claim missing items through the app. Make sure to check the items you ordered and the quality of food before leaving the shop. Not sure If I will give it a second chance, quite disappointed overall.
First time here, food was really good service was friendly and establishment was very clean!
Our first visit to Mary Browns and well worth the wait! The chicken here is fantastic! Very hot and juicy with a crispy, but light coating, almost like tempura or Korean chicken. Not too salty or greasy like KFC or Popeyes, and just the right amount of seasoning. The taters were tasty but could have been a bit hotter, and the coleslaw was very fresh. I removed a star because, while the service was adequate, the staff seemed like they would rather be getting a root canal than working there, and even though it wasnt very busy in our visit, many if the tables were dirty so we had to clean off our own table before eating. I think they were just short staffed, and well definitely be back again.
Food was good and reasonably priced
MSG in their chicken- who does that today? -not good. Chicken Burger- sauce was everywhere. Not good at all. Fries are heavily battered - not good. Gravy was not chicken gravy- not sure what it was. Coleslaw was okay. Chicken was hot and fresh. Restaurant was clean and the staff was good.
Big marry the best burger ever
Taste good! I like it!!!!
Perfect service, and the chickens are finger-licking good.
This is my first and last visit of this branch. Taste was good so far can t complain. I ordered 4 pcs combo but they gave me 2-small pieces of wings, 1- leg and 1 thigh. I paid $18+ but they gave me poor parts why don t you offer your first time customer with 1-leg, 1-wing, 1-breast and 1-thigh instead and you know if Mary s Brown serves chicken s neck part definitely they would gave me a neck part instead of thigh. Very disappointing.!!
Food wasnt amazing, it was good, but I wouldnt pay again for what I received. Mary Browns had a good thing going from what I saw in the past. The owners have not kept the standards of the chain.
Had a big mary sandwich, everything was alright till the middle which was dark gray and mushy. Wont be eating here again
Best fastfood chicken in Canada!
Really good fried chicken
Drool worthy fried chicken! First time trying Mary Browns and had a great experience overall with ordering from this location. Delivery was impeccable, order was taken thoroughly and customer service was great :) Not something you can say about a lot of restaurants and services. Mary Browns Chicken from Tsawwassen location is a must try if you are in the area
A damn good spicy chicken sandwich: go for the spicy Big Mary, or the hotly (sorry lol) advertised Nashville one. OR ask for the regular Big Mary with the spicy mayo sauce Pretty great people working at this location too!
We ordered 18 pcs chicken with 2 Large Fries, 2 Mac N Cheese and 1 Large Gravy! My family were so satisfied with the food! I want to commend Dennis for his wonderful service. He made sure that our stay is fantastic. He even gave us a complimentary Taters! Kudos Dennis and the team!
Taste so good!!!!!
Was very good great service wish we had this kind of service and quality in Richmond
Loved the excellent customer service, chicken is so tender and good selection of sides
Very friendly and helpful staff, super clean place. Hands down the best burger and wrap my daughter and I have tried (Nashville Mary burger and Buffalo Wrap). Will definitely be coming back!
Stopped in for. A quick lunch, while out at Tsawassen Mills. Tasty chicken sandwiches for sure and their taters are great. Nice to see a 100 percent Canadian owned company. Really liked the Nashville Sandwich, almost as good as Hubbys Fried chicken
Great chicken
Fast , really moist tasty chicken good wedges and coleslaw
Since theres no Mary Browns in RICHMOND (grumble, come ON!) I stop at this one whenever I can. The staff is always super nice and the food is excellent.
I personally found this to be a wonderful and convenient location. Especially for those shopping at Tsawwassen Mills. This restaurant had great service and we particularly liked how they served our food to our tables
There s an East Asian dude who works there, i don t know his name but I think he s the manager. Anyway he always gives the best customer service I ve received in my life. 5 stars just for that guy.
Shout to Mary Browns for giving me a free Pepsi while I waited for my huge order!
Ordered 13 pcs feast today via the app today, choose large fries for one of the side. Got the order in one large bag and the worker said everything is inside so I didn t check at the restaurant. Got home and realized no fries with the order combo bought. The restaurant was not busy and was ordered 3 hrs before picking up. Customer be aware and check all of your order in the store, as the order might be incomplete. First time ordering from Mary brown but the experience was unpleasant.
Good good
Fast friendly service. As far as fast-food goes, their chicken sandwiches are among the best!
Just right
Great food. Great staff. Nice location. Parking: Great parking lot layout always easy to navigate around
Poppins are the best
Great food, impressive customer service!! My order was taken by employee named Manjot, she was so kind and helpful. I just asked if they provide halal meat, she showed me halal certification and gave me helpful suggestions for ordering. MANJOT deserves a recognition as she creates an atmosphere of welcoming to each and everyone who enters. Cheers to Manjot and her team:)
We ordered the Spicy Big Mary. Definitely has a good kick. The guy who was working asked if we wanted extra spicy. My husband tried it and said it was really good. Great customer service. The guy had a positive attitude and loved his energetic vibe.
Delicious!
Very good food and great service. Felt more like a sit-down restaurant and less like a fast food joint.
Well, after all the fan fare died down, we decided to give Mary browns chicken a go. Sadly it was a big disappointment to say the least. I ordered the big Mary chicken burger and a couple of 3 piece meals , unfortunately the big Mary wasn t big at all, it should have been called the big baby due to its size. The 3 piece meals weren t any better, super greasy, got it all over the place, burned our lips and fingers, and shockingly, none of it was cooked all the way through, with raw/pink meat still visible. We gave up , got a refund , and walked out hungry. The meat looked low grade quality and 0 taste. The only thing that tasted good was the macaroni and cheese side that I had, due to the above, we re obviously not going back.
I went here on July 25th on my way to Tsawassen Mills. I ve always wondered if Mary Brown is any better than Church s, and had to order some food to figure out. 2pc meal ($11.99) was a great deal the meal consisted of chicken, fries, coleslaw and a drink. Pretty rare to get combo in this price nowadays. Coleslaw was good. Spicy chicken was alright it came with seasonings rather than marinated with a sauce. Chicken were on the smaller side. Fries were fresh. Mary Brown wasn t the best fried chicken it was okay in my personal opinion. Batter could ve been more crispy as well. I d rather go to Church s if there was one near Tsawassen Mills.
First time here. Staff was so nice I couldn t believe it. Especially an asian guy with glasses, he was just wonderful. Also food was great.
Good food ... but ... walked in anda women with 2 small children were inside.... the one kid was screaming & crying and it echoed throughout ... I couldnt focus on ordering ... when I asked for a menu to take outside so I could decide what to order, she said they had no more ....they didnt try to get the woman to take her kids outside ... so I decided to leave ....not a pleasant experience for us patrons and i wont be coming back
Standard western style fried chicken ... dont order spicy if u cannot handle the heat
One of the best fried chicken in the town.
The chicken was delicious and crunchy. The staff was very helpful and courteous. The washrooms are large and clean. Ill definitely be back to try more items on their menu.
Usually tasty, bit expensive.
One thing I can appreciate is that they give breasts in their fried chicken. I didnt eat my burger. The bun had mold, I cant return back.
What can I say about Mary Browns its my familys restaurant my dads sister started in her basement in Newfoundland now she has a chain across Canada and I hadnt the Mary Browns here in Swanson for the first time couple weeks ago good job guys and Im so happy with my family in Newfoundland love you
Great location, very clean and friendly staff.
Kids love the popin chicken
Much better chicken than expected! Got a kids meal and was very filling - couldnt finish the taters. I also tried a biscuit which was very tasty. Thanks.
Chicken quality is pretty good, the potato wedges are terrible and devoid of any seasoning. Also strange that in order to customize something i was told I only could do that if I ordered with the app?? Which did not work anyways.
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