4890 Canoe Pass Wy, Tsawwassen, BC V4M 4G8, Canada
Arby's is a leading global quick-service restaurant company operating and franchising over 3,400 restaurants worldwide. Arby's was the first nationally franchised, coast-to-coast sandwich chain and has been serving fresh, craveable meals since it opened its doors in 1964. The Arby's brand strives to inspire smiles through delicious experiences. We are on a never-ending quest for the perfect sandwich, starting with the Classic Roast Beef and French Dip to the deli-style Market Fresh line of sandwiches and salads.
This location sold Gift Cards last winter, I received one as a gift. For the last 6 months I have not been able to redeem the card as they “don’t have a Gift Card Machine”. At first they said the issue would be fixed shortly. But months later, they have no idea if or when the issue will be resolved. So, they stole from their customers. They took our money in exchange for Gift Cards and now they refuse to allow us to redeem them. I’ve talked with the manager, I’ve asked if they can at least give us our money back or food coupons to compensate us, but nope. They took our money and they are content to not be responsible for their end of the deal. I’ve written in to Customer Service and I have called them. No one from this location or Franchise cares to deal with this illegal situation. This is totally unacceptable!
This is my first time going to Arby’s and I’m not sure what I was expecting. The mozzarella sticks and 3 cheese sub were decent, not a fan of the sandwiches. Milkshake was great. The staff were friendly and the location was quiet except for the drink machine making some strange noises.
Personally, not a fan of their regular menu items. They are quite salty and lacking fresh flavors to contrast the grease. This may scratch some people's cravings, though, as this is just my personal preference. Their curly fries are a classic, though, and always hot and crispy! Every now and then, though, they will make limited time items that are great. Their pulled chicken sriracha sandwich and triple cheese turkey BLT sandwich are absolutely delicious. The sandwiches were so saucy and cheesy. The strawberry milkshake is really thick and tastes like gummies.
This place was nice & clean. Friendly staff, good food! Very spacious. Lots of seating. Public washrooms available. Highchair available for conveniency. Kids menu for the little ones. Good variety of food items to choose from. Lots of parking. A little tricky to get into the parking lot if you're not familiar with the area. Would go here more often if it was closer. Sucks there's only 2 locations to choose from!
Super friendly staff and clean washroom; unfortunately, the classic burger is not my thing, I wish some lectures, tomato, and pickle to make it more balance. The bun has unique texture, very impressed.
Large burgers which are very tasty and their prices are affordable for the big portion that you get. Food are not greasy which is common for fastfoods like this. When you think of burgers and fries you came to the right place.
Got the double roast beef sandwich and curly fries and chicken nuggets with crinkle fries. It’s pricey without a coupon but Arby’s is hard to find these days and the amount of meat you get really fills you up. Chicken is good quality as well. Store is relatively clean, washroom so clean. At 1pm on a Sunday it was just full enough without feeling too busy.
Absolutely delicious sandwich, I wish they had more branches in lower mainland. The store is clean and not too busy during the day. Staff are nice. Prices are decent and worth the taste. Fries 🍟 was also good
The staff are lovley service is quick food is amazing
Food was good and the place was so clean! I really appreciate a clean restaurant
Great food, everyone loves it. I wish we could get a tub of that horsey sauce because that stuff is amazing, lol.
Good food quick drive thru
Arbys is the best!
I have a friend who absolutely loves arbys and this location is the only one available. The young ladies are always very nice while serving me and every opportunity (maybe twice a month) I get to stop in here, my friend is over joyed and always brags about how much he enjoyed the food.
Great service for fast food. Beef sandwiches are great but the spicy chicken is not that impressive.
Great service with smiles
Finally, Arbys returns to the lower mainland! Classic roast beef sandwiches that melt in your mouth. The curly fries are awesome! If you love Arby sauce, you can use as much as you want, thanks to a pump station where you can fill up as many containers as you desire. Prices are very reasonable as well. The Restaurant is always clean, including the restroom.
Love Arbys so much! Place is very cozy, clean and fresh!
I juat love Arbys and there arent enough of them for a city of this size.
Burger is very fresh and big
Went here for the first time having Arbys. Very yummy :D
If you like roast beef this is the place to go, and best fries, krinkle fries, milk shakes requires total reinvention, mocha taste like chocolate and no distinctive taste, better to remove it from the menu until they can get it right
Bacon sandwich was good
Very clean, staff were great and food was prepared perfectly! One of the best Arbys locations I have been to in Canada.
Curly fries and cheddar beef always hit the spot. Dont come here if you want a classic burger though.
Drive thru. Typical Arbys. Friendly staff.
The only one in Vancouver (that I know of) and worth the drive. Drive thru is pretty efficient and quality of food is better than those other fast food guys.
Food of the gods. Enough said.
The bun was too soggy
This place is so dirty, staff doesnt seem to care. I informed them twice. Whole restaurant, washroom, patio . Hope the owners are listening. Food
Awesome food miss it , cant wait for wpg location to open.
Arby s!!!! Well ya either love it or hate it!!! I always get a double roast beef with curly fries! Love the bun to roast beef ratio although a single is yummy too! Add a smidge of horsey sauce! Curly fries my fave! Now I live on the island and sadly no Arby s. Whyyyy???? Someone please open one in Nanaimo!!!! Pretty please?! been going to Arby s since I was in my 20s. Looking at the menu I always order the same thing! Gyros?! Curly Fry poutine???? What!! That s what I get for having food tunnel vision
i am done with arbys, im never coming back here. first they remove the potato cakes, then the remove the cordon blue sandwich...and NOW THEY HAVE REMOVED THE CRINKLE FRIES! who removes the crinkle fries, thats crazy!? there is literally no reason for me to come back here ever again, you have discontinued everything I eat here. you took it too far with crinkle fries, now I cant even settle for a sandwich i dont want, u dont even have the fries i want. the curly fries suck and are not a replacement. no faults to any staff working here, this menu is clearly some bad decision by the owner / franchise. the staff have alwsy been lovely and the place is clean.
We went in close to closing time. I get wanting to go home when your shift is finished but saying, can you hurry, we are closing soon.. While we all want to say it, you should never tell a potential customer to hurry up. Short story, is I hurried right out the business.
Fresh hot food
This is one of my favorite fast food restaurants all time.i have tried Arbys from USA and few places around but this place is so unique For many reasons. They prepare your food for the order and the ingredients are fresh.so you always get good service,quality food that makes me come back here all the way from Surrey...my kudos to the owner and the staff for their relentless service.. Thanks
Mozzarella sticks were hot and fresh cooked good but the roast beef sandwich had too much moisture in it and that made the bun wet and soggy.
Food was made fresh and really good! Impressive for fast food, I hope this location stays open!
I went through the drive-thru this evening, looking forward to a good sandwich. I had great expectations, due to many good reviews of this location. So, I bit the bullet, and spent my money on the Turkey, bacon, ranch meal with curly fries, and 4 mozzarella sticks. Boy, for the second time today, I experienced disappointment. The sandwich comes on marbled rye bread, which was not toasted. Why arent you toasting bread? I should hope that you at least heat your rolls for the other sandwiches on the flattop. The bacon was pre-cooked, and was cold. Again, why? Is the flattop an urban myth? Do you even heat up the meat for the other sandwiches, or do they all get cold meat, too? Because, the turkey was also cold. While the lettuce and tomato was fresh and fine, they were out of ranch and I had honey mustard as a substitute. The sandwich was pretty lackluster. I have to say that cold bacon really ruins something that couldve been salvaged. The curly fries were room temperature, and I live 4 minutes away from this location, so, wow thats very fast for fries to reach that temperature. The mozzarella sticks were also just above room temperature, but they hold heat better than fries, so these may have been sitting for a bit. They were also out of marinara sauce. The medium root beer was root beer. That was pretty darn pricey for $23.29, to have such lackluster food. I think that I shouldnt have bothered to get out of bed today. I just couldnt get a win. Note to vendor: TOAST THE BREAD, MAKE BACON FRESH, AND HEAT UP ALL MEATS ON THE FLATTOP. FML. Bother.
Nice place. Good food. Fast service.
Super hot curly fries. Ice machine out of service.
Great food and friendly staff
Everything was great! Service was friendly and fast! Food awesome as always! Fries delicious of course. Restaurant very clean and tidy! Great job! Ill be back for sure to get my roast beef and cheddar! And my cherry coke! Top notch!
Hard to find Arbys these days. Food is decent
Love Arby s, great quality and fresh! Best mozzarella sticks too
I think they use combine meat. Doesnt taste like roast beef.
Cant go wrong with a roast beef and cheddar sammich! Love the blueberry thingies too, cant remember what theyre called right now. But theyre really good!
The mac and cheese was cold the sign you cant see nothing you tell the worker and she said will you want me to do lazy Worker
Arbys is always good.
I like this location, but its a bit confusing to get to, due to the streets and mall unorganized traffic set up. WISHED they stayed open later. Many off my fellow crew members of the railroad wished it too. Does NOT the poppers like in all the USA locations, as that IS a popular favorite.
This is my favourite fast food restaurant in the world! Thank God we finally have one in this region!
First time at Arbys and we were surprised about the quality of food. Significantly better than other run of the mill fast-food. The only problem now is that there are not a lot of Arbys around. Also for this location, we suggest having periodic sweeps of the floor. Maybe it was just the time we came in (near the end of the day) but the floor has some sporadic food scraps around.
Friendly staffs
the staff was rude and smelled bad the atmosphere was hot oily and smelly the food was disgusting gave me food poisoning don t recommend most of these reviews are set up by the employees.
Been a long time since Ive been into an Arbys. Clean, great service. It was busy, but fast.
Best meat and fries
Bomb-dot-com. Nuff said.
The beef and cheese burger was too salty, but curly fried was good, tho.
The best sandwiches you can have, I have tried them all. The place needs some attention when it comes to cleaning. Food
The restaurant was filthy.
It was a bit warm the heat was turned up too high in the seating area. The food was good for an alternative to a hamburger or sub for fast food. Sometimes you want something different.
The worst fast food my family and I have ever had! Mostly sauce and bun.
Always great to eat at Arbys, used to go to the one in Campbell River as a kid
I placed a large order to go, and it did take a few minutes to prepare. However, it was done soon enough and the food quality was very good.
Service was good and all but my burger tasted exactly like vomit. Wouldnt recommend
Place is clean Servers are polite Quick service Fairly priced Food is great! Parking: Free parking. Lots of space Wheelchair accessibility: Wheelchair accessible
My father wanted to go to Arbys he hadnt gone in years. We asked for a toasted bun we received a warmed bun the meat didnt taste right. So different then years before. I dont recommend you try Arbys anymore. Service was okay a 3 out of 10. Sorry forgot to show you photos.
Im giving it a 5 because the beef and cheddar were so good but the fish sandwich was trash. The Nashville hot option looks fully red like the whole fish patty is coated in a red powder, but when I got it all they did was get a regular fish patty and sprinkled a bit of red powder on each side. Looked nothing like the sandwich advertised. So stay away from the fish sandwiches and stick to the good ole beef and cheddar! Oh and the curly fries were amazing!
Very clean. Customer service is awesome and the food was fantastic. This is what all fast food places should be like. If I could give more stars to the staff I would. Parking: Clean parking lot also. God to see it.
Some of the finest meats i have personally ever tasted. Keep up the class act
Little over priced on uncertain items, but I mess with Arbys those curly fries are a classic.
Only remaining Arbys in Vancouver lower mainland. Their roast beef with horsey sauce is the best. I was a bit disappointed because they discontinued their famous cookies. I bought beef and cheddar sandwichs, curly fries (the best) and some roast beef separately for my midnight snack time. Roast beef rocks
Went in the evening to eat in the restaurant, everything was fresh and tasted good. Its nice to see Arbys has not done away with their condiments station/self serve drink machine like McD, makes eating inside the restaurant much better.
It was great service, place was clean. Wish there were more around
Always good food. Mozzarella sticks are the best here. Good service and always clean.
We do not go over to Vancouver without stopping here on our way home to bring back Arbys because we dont have an Arbys in Victoria. We make sure we go to Arbys when we go down to the states to Las Vegas
The eating area is small for a Sunday. The food wasn t terrible. I ordered the Jalapeño Cheddar and I barely tasted Jalapeño. This place was more for my son as opposed to me however.
Went in wanting to order the Greek gyro meal and Jamocha shake. Even though there were two posters up, and a large marquee on the menu board, the gyro is no longer offered. In addition, the Jamocha shake was not available that day. Parking: This restaurant is very difficult to get into. Access off Canoe Pass Rd is only through entering the gas station.
Good!
Love Arbys soo good. Bit pricy tho but same with everything else in the world currently.
Their turkey sliced meat sandwiches with horsey sauce is quite the welcome snack, especially when one is starving whilst driving. However, if youre health-conscious like we try to be, be warned that there are sulfites and nitrates/nitrites in all deli meats (unless they specify it is free of those preservatives)! Arbys is not suitable for vegans.
Good service. Too bad there was no French fries.
I took my daughter here for the first time the other day. She has never tried Arbys before and she is 16! She loved it as did her dad! The food was very fresh and delicious! She mentioned how tasty it was and how full she got from her chicken sandwich. She also said that if she goes to McDonalds and gets a chicken burger she never gets full like that let alone how much better the quality was. We also shared a crinkle cut fries poutine that was soo good! Her and I will definitely be back! Especially to this location as it was very clean and nice inside. See you soon and thanks for the yummy fast food meal that did not taste like fast food. 5 !
It was good for an Arby s
Hot and fresh! Gotta love the crinkle fries and the mint shakes!!! The cleanest restaurant! Lots of pride!
Really slow service (even drive thru) but great food. I would only go here when I know I have lots of time
Food
Its always a special treat to go here and get a beef and cheddar with curly fries. Yum
Staff were very friendly. Food was fresh and hot. Curly fries were so good with horsy sauce. Very fast service and restaurant was very clean and well kept. Food
I love Arbys. Too bad there arent more locations.
Was so nice to have Arbys after so long, Im not sure if there is another one in the lower mainland but it doesnt matter. I have never had better customer service at a fast food place than we did here. We arrived just after a rush so there were tables to clear but they were on it
This weird rotating French fries is so delicious
Come here often for a quick lunch, really like there Brisket Sandwich and Brisket poutine, also their Lamb Gyro is delicious. Wheelchair accessibility: It s good. Right by the front door.
After waiting for years, I am happy to see Arbys back in town again and not too far from my home. If youve never been to any Arbys, you definitely should try this different tasty burger.
First time trying Arbys. The food was good, and great service. Clean store.
Arby s beef and cheddar all the way.
Please open a branch in Victoria BC
Not many of the around anymore , lots of new food options. Staff was polite ,place clean and its the only place I know to get horsey sauce. Almost come here every time were going or coming from ferry. PS. Dont you forget the curly fries,sooooo good. Food
Arbys is always good. Half to ring the bell. Wish there were more around here
Good
Needs onions
One of our favorite fast food restaurants! Love the simple roast beef sandwiches that come with a soft sesame seed bun. Its very simple, no sauce which we like because you can add your own sauces at the sauce station or ask for some at the drive through. Great with mustard or the horsey sauce its like a horseradish mayo. The slidders are great if you want to sample of of there meats or feel like a few different ones! Great seasoned curly fries! A tad salty but tasty. The poutine is good but we enjoy it better with the wavy fries as they are less salted. We tried the coffee float today and it was very good, though wed ask for light ice next time. The peak ice tea is very good for a fountain drink as well. In the past we have tried the milk shakes which were great too! So happy to have an Arbys back in town!!
Hands down one of the best Arbys experiences Ive had, staff were friendly and helpfull. I especially noted they went out of their way to point out that there was a cheaper way to combine my order items for the family and didnt take the opertunity to rip me off but saved me a few dollars. This is sadly the oposite of many fast food experiences of late. The place was clean and the food was good that is to say at the better end of the standard you can expect from a franchise.
Could be pricey for fast food
Staff service are good Food are good Food
It was my first time trying Arbys and it didnt disappoint. The bacon chicken Swiss burger was yummy, the chicken slider is very small but Im glad it came with cheese, and the curly fries were delicious - hot and crispy. My food was hot which just made it that much better. They have different sauce options available at the till and by the drinks section. The main restaurant was quite messy but the washrooms were clean. The food was great so it made up for it all. I would recommend it and will have to return.
Its the last Arbys in lower mainland. What can I say? We gotta keep the business alive! There are more customers going to drive thru than dine in. Curly fries can sometimes be on the drier side, but the roast beef sandwich is pretty good.
Not many Arbys left
Arby s is one of my favourite restaurants. This location consistently offers great tasting food and service each time. I just wish there were more locations, I come all the way from North Van just to eat here. I recommend the Three Cheese & Bacon. Love the parmesan peppercorn ranch sauce on it. Their curly fries are also very good. I always get the curly fry poutine, it s next level.
Arbys is an underated franchise, but some of the franchisees care more about profit than customers, this location is not that. GREAT Location, clean restaurant, good staff and the food was absolutely delicious. Its worth a detour coming or going to the ferry terminal Ill be back
I wish all fast food chains could be trained by the staff at this Arbys. I love coming here just because of their happy faces and smiles. Drive through or In House, you will always have the best service. Plus the food is delicious too so its the best of both worlds.
Good to find one of These places to eat. They are not easy to find.
I love stopping here when ever Im heading to or from tsawassen ferry or the mall. I love that the food is different then the other fast food chains here. I LOVE the curly fries. The drive thru is quick and friendly.
Yum yum and oh ya... Yum
One of the last Arbys in BC. Its not what its known for - value and taste. It lacks both. There are other fast food restaurants nearby you should consider.
Amazing roast beef.
I love it!! Please open more Arbys again in the Vancouver area. I live in Surrey/Delta please oblige ! Thanks
Man there so much to choose from and the food is made fresh really good and its customers service friendly would definitely come back here again
Cleanliness an issue Bathroom Napkins to dry hands not excepatable Food
Food good. Kinda dead . Early morning . Beat the rush Food
Arbys is awesome. Always great tasting food. Love the Horsey sauce, and the Arbys sauce, and Curly fries. Montreal smoked meat, and Buffalo chicken, super neat and tidy. The staff are amazing. Never out of anything, sauces, napkins, Cherry Coke, never out. Keep up the great work.
Ive always loved Arbys and have watched as they all slowly disappeared throughout the Lower Mainland. Im so happy this one is still standing because I go to Tsawwassen often. The food is always excellent and the restaurant very clean. My only beef is accessing it from Canoe Pass Way. Its always such a mystery and confusing. They need to reconfigure that median to allow cars to turn left into their parking lot. Otherwise 5 stars....
Is not halal so I can t have it which is sad
Good value (first time customer). Too bad there is only one location in all of the lower mainland of Vancouver.
Sooo good. I think they re-opened here from the Coquitlam location. Its just as good if not better. I only wish it was closer to the Tri-Cities but will definitely go there everytime Im in the area. Id give it six stars if they brought back the Great Canadian sandwich though. *homer drool*
Never been, but I love arbys
The classic beef and cheddar and vanilla shake is the best!
Staff and food Always Always Fantabulous Very warm greetings every time. Highly recommended
I went to the arby out by delta /tawassaen. Shopping outlets. They literally sell loads of delicious sandwiches , loaded fries ans some burgers. I would defo go back and try some other sambos, I had a monte cristo and it was delicious! They also sell pastries. Apple turnovers are a hidden gen here. No comment about service or atmosphere Got my good quick, place was empty. Wheelchair accessibility: Wheelchair accessible and good tables for users.
I come here everytime Im around the tsawassen area. The food is fantastic, the service is great, This place is beautiful! Its a shame I live on Vancouver island (they dont have an Arbys there) (Please consider opening a store in the Vancouver island area)
Staffs are very helpful and friendly, good food as always, just wish theres more Arbys in the lower mainland
Only cold drink is good Rest too much of hot sauce in every sandwich
Went through drive thru and ordered a Double Beef & Cheddar combo. The cashier was friendly and service was prompt, however she rang in my order as a Roast Beef sandwich instead of Beef & Cheddar. No cheese sauce or red relish, just bun and beef. I was disappointed given the great service I received. Please do better!
Welcome to one of two Arbys in the lower mainland