Casa Victoria Fine Dining and Banquet in Unionville

We were a group of three people waiting for a table for dim sum. However, the front desk staff, Lily, did not follow the proper order when seating customers. Despite our number being 3, she skipped over us and seated groups 4 through 9 first. This resulted in us waiting for 40 minutes. When we asked for an explanation, she mentioned that groups of two people or groups of four or more are given priority. This policy was not communicated clearly, and it felt like customer service was not a priority. Overall, it was a very disappointing experience.

A good place to enjoy Chinese cuisine. Please bring cash for a 10% discount.

Loved the dinner service. Food was good, service was kind.

This is the best dim sum in Markham no competition! I ve probably had every item on the menu and can honestly say they re all great. There s also two ladies doing takeout orders by phone and their service is top notch. You can tell English is not their first language but they still speak to you so professionally and warmly. I think they re used to people like me saying the menu numbers on the phone !

Love their dim sum, very fresh and tasty.

Delicious food very good service attitude

Rude staff

Recently came here to celebrate my birthday (Nov 2024). My first time to this restaurant. We ordered their braised beef ribs dish ($78) that is one of their famous menu items as well as some other dishes. The beef rib was cooked well and tender and they provided a wine gravy, however by the time it was cut into pieces and served it was cold. But the worst part was there were flies in the restaurant that kept attacking this dish. Not exaggerating I literally had to swat away the flies every 30 seconds. This completely ruined the experience. The servers obviously noticed the problem but none of them did anything. Needless to say, insect problems at a restaurant are unacceptable and if flies are a problem when the weather is already cold outside that tells me the flies have already been established and thriving inside the restaurant for a while they can t say the flies came in just that day because there are no flies in this cold weather, meaning the restaurant crew most likely are aware of the problem yet have not done enough to eliminate the flies. This is a serious problem for a restaurant, hence the low rating and the NOT RECOMMENDED warning.

Food was just ok compared to others. Service is your typical idgaf attitude.

Dim sum was very good. Service friendly. Atmosphere beautiful and luxurious and relaxing.

Wait an hour for the change

Nice decorations and classy furnishings. If you have out or town visitors, this is the place to come for dinner. Priced are medium, and quality if good with excellent service. Consider to come early for sim sum as well.

Authentic Cantonese food, although it is more expensive, it is worth the money

Seems they don t want to pick take out order during weekend, they always hold the line and no one follow up!

The last time I came here I had a bad experience because I felt rushed. The service has improved a lot this time, and it is obvious that the staff have been carefully trained. Not bad, keep it up

Dinner portions were medium portions and service was good. There is ample space for group dining.

Pumpk Congee / Fried Short Rib / Spar Rib Garlic / Vegetable Dumpling / Sticky Rice Conpoy are really really nice, Sticky Rice Conpoy was covered by real lotus leave instead of paper like some other restuarants which is great ! The Siu Mai seems not as delicious as before and the services are good in general except a few staffers seem not that kind of pleasant.

My fav dimsum place in the GTA. The red shrimp rice roll is a must order. The usual dishes are all delicious too. The wait is usually less than yu seafood

Speechless. Cotton chicken is raw. Some parts are eaten when they are slightly cooked, but basically they are all raw. It caused a psychological shadow. They just said that they would exchange or refund it for me, and they didnt care at all that they were giving raw chicken to their customers. I won t go there again. Infuriating.

This has really good Dim Sum in my opinion. The service was very efficient. Will definitely return.

The waiting time is about 15-25 minutes until around 11 oclock. The red rice rice roll is worth ordering Price and portion size are very good

This old shop has always tasted good and is very popular. I used to come here often when I lived nearby. This time after many years, I came back with my two kids and the taste is still the same The service is getting better and better. I met a sister named Yoyo. She was a very nice person. She saw how hard it was for me to take care of my two little warriors. She helped me take care of my two children s emotions while waiting for a table. She was also considerate and helped me find a child s seat. Great service. Very attentive and welcoming.

Traditional Cantonese dim sum place, but the dishes do not measure to its expectations. The beef trips and chicken feet were not cooked to the right tenderness, the is instead, false advertising!

I was so disappointed about the attitude. When we arrived here they told us 30 mins, but after one hour I checked with the reception, they told me another 30 mins I had to wait. The point is they should tell the truth , if you don t know how long guests will wait then you should have told you didn t know. You should not lie. To let us keep waiting. Also they served the people who were not in line, they can tell the guests name and let them in. Why? I will not visit this restaurant any more. In Toronto there are sooooo many dim sum why I visit you? Stupid! Cheated !

mid Parking: Not too much parking Food : 4/5 |

Terrible service, they don t honor reservations and don t give explanation

The VIP-only Yum Cha with a meaningless reservation system The food is OK but the service is terrible. Definitely won t visit it again unless I got tons of time to waste. I called to make a reservation a few days ago knowing that it s going to be super busy and crowded. We arrived 15mins before our reservation time and checked in at the reception. The receptionists don t even have a mic and have to yell the number in three languages every time so we try to be patient and wait to be called out. Yet, we were still not seated 30mins after our reservation time. When I checked my reservation with the receptionist, she said she called my name and the table was taken already. I was so confused and shocked as we were sure that we were never called out. She then said she s going to give us the next table available but I saw a couple who was not in the line sitting at the next table available a few minutes later. I asked about my reservation again and this was how I managed to get a table at the end. Later I saw some servers constantly chitchatting with that couple and they were even showing something on their phone with the servers ok so my guess is that they didn t care about whether you made a reservation or not. They just prioritise loyal customers anyway. Then what s the point of allowing people to make reservations? You can just put a stand in front of the restaurant saying that it s VIP-only .

The waiters attitude was very bad, I wont come back again. It is recommended that the boss provide professional training to employees.

Good food, nice atmosphere, nice service staff

Used to be my go-to dim sum restaurant because it was delicious and close. The quality has definitely decreased (the food is relatively mid now) while the price has gotten more expensive. Especially obvious is the decline in service quality

The Dim Sum are unpalatable... Not fresh, unacceptable You can find some other much better place to go for Dim Sum Food : 1/5

The amount of food was much smaller. After sitting for a long time, no one asked us what tea we wanted. They didn t help us add water during the whole process. We were almost finished eating before someone came over to take away the extra tableware. I didn t feel anything good at all. Service, I even gave a tip at the end of the check and the waiter stopped me and said I didnt tip? ? ? ? I said I didnt give it to her and she said it was too little. I said that I didnt give it to her. The short-haired waitress actually rolled her eyes at me and glanced at me. Is this what your restaurant does?

The food is delicious, but you have to queue up on holidays. The atmosphere is very nice and has a Chinese flavor.

Excellent service, servers were very helpful, pleasant, attentive and professional. Food is above average and price is right. We ordered the lobster noodles and it was so yummy and at a very reasonable price. We had dimsum at this restaurant too. Yummy!!

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We had Dim Sum and the food was good. Didnt care too much for the fried radish cake. Wanted to try the swallow nest tarts which was unique.

One of the best Cantonese cuisine restaurants in Toronto. Thoroughly enjoyed the Peking duck, fish stomach soup, the fried fish and the desert.

Came here for dinner and dum sum before Jeezes no seating area for dim sum for seniors at all. Staff is rude and disorganized. There s tons of dim sum in Markham find another small and wait time is long.

Wedding banquet

The service is horrible and has no respect of customer s time! If you pay the hostess under the table, you are allowed to cut the line!

Writing this review as I m still at the restaurant so I can keep the memory as fresh as possible. Ordered the Peking duck two courses, and they offered a table side cutting service which I haven t seen before (at least not in Vancouver, which I had come from before moving to Toronto). Duck was succulent and fatty, and the crepes were fluffy. Crisp lettuce and duck bits go well together too. This was the highlight of the night, recommend to order. On the other end is the chicken with abalone. Abalone was cooked well, but the chicken was a bit tough to chew. For this I d give this place a 4.5 stars, but because reviews don t permit half stars, I m rounding it up to 5. Service was great, as they unfurled the hand cloth and removed chopstick from placeholder even though we could ve easily done ourselves, so good for them for going above and beyond in this regard. Bit pricey for a local spot, probably because it s near a hotel, but it s still a good place to eat dinner.

Great place for Dim Sum

Service is good. However, the waitress lacked experience in timing to ask customers if they liked to have the plates exchanged to a clean plate. On many occasions, while we were talking, we were interrupted by the waitress, asking for a plate exchange. That was overdone. The one who did the plate change was not the waitress who served our table. This is a bit annoying. Other than that, our waitress is professional, polite and patient. Overall, the restaurant is good. There is room to improve for the second line servers. They dont have the training to observe the right timing to offer their service. Which is the only dirt in the overall dining experience.

Service is rubbish The food is not fresh Don t pick up takeaways while on the phone Really awesome

The food is decent but the tables are getting very crowded. Seating wise it still feels comfortable enough, but if youre trying to walk out of your table, it gets a little difficult.

There was a male waiter who had a very bad service attitude. The environment was very noisy. The food was average and the prices were slightly high.

the experience is so bad the server is taking our plates and bows away so fast that we arent even finished

This Chinese restaurant had some delectable food including the beef bodices and the Sweet and Sour Chicken. The waiters and staff there were quick, nice, and friendly. The only real downside is how expensive all the food is. Overall, if you are looking for some delicious Chinese banquet & Dim-Sum to eat, then this is the place to go to.

Best dim sum in town! All the food is great. Love the sui mai and the shrimp n chives pan fried dumplings. It is very busy during lunch hour on weekends. And menu are on the pricier side. But no complaints as long as they are delicious!

Came here for dim sum. It was the worse dim sum place we ve ever been to. Everything was below average. We heard good things about this place but then my uncle says that they changed owners recently. That may explain the discrepancy between what some people say and what the food actually tastes like.

Some of the best dim sum Ive had. Pack some patience as it gets extremely busy and the workers get swamped.

Our party of 13 enjoyed breakfast at Casa Victoria on a Saturday. We arrived about 15 min before opening, and by the time the doors opened a line had formed. Note that it tends to be busy on the weekends, and so I suggest planning for an early arrival. When we were having our meal I noticed that most (if not all) of the tables were taken up! We ordered many dishes, and amongst our favourites were the egg custard bun, along with the siu mai, har gao and veggie dumplings, and the seasoned cuttlefish tentacles were a lovely dish we tried for the first time. Some items however were mediocre, such as the congee (not very flavourful) and the ham sui gok was not properly prepared (the outer shell and insides were far too soft, and the filling was not as savoury as we would have liked). All in all, this restaurant is a good choice for a dim sum gathering. The food is good (not excellent, but satisfying with some memorable items), the restaurant has a pleasing ambiance and the location is fantastic. This being said, relative to other options in the area, the food is in my opinion not stellar.

A very magical store with the most delicious dishes and the worst service. There is no reception, and the waiters do not behave like employees at all. When asking a question about the dishes, they immediately lose patience and have a black face the whole time, with a urging attitude. , although the taste is very good, I will not come back for a second time.

Great place to have Chinese food. You can try their dim-sum in the morning. Food is great, service is good.

Reasonable price for food

Currently, restaurant has Discount if payment by cash and place order before 11am Monday to Friday for dim sum

Comfort food at its best. Really enjoyed this place, always crowded but it worth the wait

I love this restaurant dinner not bad it s good and I love dessert too it s always taste good!!

We chose Casa Victoria for our Chinese banquet in May with 16 tables and it was the best decision ever! We shopped around 6-7 venues but Casa not only had delicious food, the ambience and decor, and the customer service was spectacular. They also had a separate entrance for our party so it was quite private. We decided to have our tea ceremony before dinner for convenience and I was worried about the operations and finding family to help with pouring the tea and all. However, when we arrived the tea was already prepared and they dedicated a staff, Michelle, to help us and she knew exactly what to do, her timing for replenishing tea was perfect and she knew the Chinese blessings to say as well. Homer and David were very pleasant to work with and I highly recommend choosing Casa Victoria for your special events!

Celebrating a 100 day old baby boy dinner party, mostly seafood traditional dinner banquet.

I usually have morning tea here. The food tastes pretty good. I just came here for morning tea. Im glad there was no queue today. When I entered, a waitress directly invited me to sit by the window. He didnt give me a menu. I sat there for about two minutes trying to get the menu first and order something to eat. Just stood up and looked for the menu. I happened to find a waitress with short yellow hair, about fifty years old, with a stack of menus in her hand. I asked her: Give me a menu? She replied: You have to wait for us to give you the menu? How can you just sit there and then run out to find the menu by yourself? I felt baffled at the time. Your people didnt give me the menu. I want to order food. Isn t it okay to look for the menu by myself? But I didnt say anything immediately. Just take the menu and return to your seat first. But Im already quite angry. After getting the menu, I realized she didnt give me a pen. (There was a pencil on the dining table but I didnt notice it. I had been here a few times before but after all, I didnt come here for morning tea every day, so I forgot there was a pen on the dining table.) Then I saw that she was still where she was. I asked her: Can you give me a pen? You didnt give me a pen. She frowned and walked over and asked the question as unceremoniously as before: Isnt the pen right here? Dont shout loudly. Ah? First of all, you are a service staff and you serve. You dont need to talk to me with questions, right? Let s talk about her impatient attitude. From the first time she spoke to me and didnt allow me to stand up and look for the menu freely, I could clearly feel the impatience in her tone and even the shock at my behavior of looking for the menu? I want to ask, when I come to your restaurant to eat, I can t even stand up and walk around to find someone to help me get the menu? My butt has to be glued to the chair? If I have a need, I have to wait until you have time to discover me before I can open my mouth and tell you? Is this a concentration camp or a restaurant? After she told me where the pen was, I felt like having a seizure. I wanted to ask her why she was talking to me like that but she asked me immediately without pausing (still frowning and staring): What kind of tea do you want to drink? I felt angry and ridiculous at the time, so I got up and left. I said : I wont eat! What the hell are you doing here?! I left. There were several tables of guests around at the time. She and I were quite loud. I believe that a pair of guests at the next table witnessed the entire process from when I sat down to when I left. The more I think about it now, the angrier I get that such an old restaurant can still provide such poor service. Really ruined my day

Excellent food and service

The first beef short ribs were not fully cooked, the staff was very nice to replace a new one, then the new one was not fully cooked either. I still paid my bill and told the staff that this is not acceptable. Serving cooked food is the bare minimal that a restaurant should do. I hope its a one off incident, but will not come back again.

Its a good Chinese restaurant to hang out with friends. The dim sum and stir-fried dishes are all of good quality.

Be prepared to wait a while

Youyinghong No. 9 black tea

Because of long weekend, place were overloaded with people, even we reserved a table ahead, they were not able to provide us a table.

It s been a while since I have been able to spend time with my family in Markham. I ve been abroad for a long time, I was really craving dim sum. Everyone in Markham knows this place; Casa Victoria. I have been about 2 years ago, and my family always goes. I had to come here the second I landed in Markham. I enjoyed my lovely experience at Casa Victoria. I came for brunch, and I loved everything I ordered. Markham/Canadian weather today have been really bad snow. Even with the bad weather, their business was boomin! I really recommend coming here. Along with the 20/10 food, their service is a 20/10 as well! Everyone was super duper nice and friendly. They accommodated to all my little brother s allergies. I definitely recommend coming here! Yummy photos too: Dietary restrictions: Great accommodations

The food tastes good, and the food is served quickly. The waiters change dishes very closely, but the tables are too close together. There are no special dim sums. Regular-priced dim sums are 10% off in cash. There is a lunch set. The restaurant opens at 10 a.m.

STOP DELETING my comment! Absolutely NO services and NO respect from this place. The staff cursed their customers in Cantonese. And yes, it s the m-fxxxxx equivalent in Cantonese, said by one of their tall, skinny male staff in his 50s. I wouldn t be surprised if you found foreign, inedible objects in your food. Their staff treated us with an extremely poor attitude with disrespect. DON T expect they will feel sorry with their attitude or with their unhygienic food. If you are looking for food with unsafe food handling practices and disrespectful services, this would be the right place. There s no reason for any excuse of miscommunication due to language barrier. We speak Cantonese, Mandarin and English.

We had our wedding reception at Casa Victoria. We enjoyed having our wedding reception there and many of our attendees had an amazing time too. The manager, servers and staff were very helpful! Thanks for your wonderful service for our wedding!

The environment is average and feels rather dilapidated. The snack paper has a thin smell, which may be due to moisture. There are no eggs in the Yangzhou fried rice (eggs are so expensive ?). However, the dim sum is good especially the chicken feet and beef cypress leaves. It can be said that it is the best restaurant among the many restaurants I have eaten at. There is no smell of snow, and the food is fresh and delicious!!! However, please pay attention!!! There is a 10% discount for cash, but it is not available with a single order, so you have to ask first before discounting. Although I didn t get the 10% discount when I paid the bill (I didn t remember it when the staff was busy), the service attitude was good and the snacks were fresh and delicious. I will go there again.

Great Chinese food

Firstly, I would like to express my satisfaction with the food and ambiance of the restaurant. However, two female servers serving tea and clearing plates. Unfortunately, I must be honest in saying that their service attitudes left much to be desired. Their unfriendly and impatient demeanor was rude and unpleasant, impacting the mood of our family gathering. Despite encountering the servers unhelpful attitude, I chose not to argue with them. However, their behavior lowered the overall quality of the restaurant.

A typical Chinese banquet hall restaurant. We came for dim sum with a large group of 10 and had a nice time. Service was great because some of the staff used to work at another restaurant our families would visit frequently. Food was pretty good, and everything was bigger than usual (see photos). Restaurant is a little cramped spacing wise but overall decent. Would come back!

Went here for Sunday yum cha with my family. As with most dim sum restaurants, this place was packed with no exception. The dim sum overall was very tasty and well portioned. The atmosphere was bustling, but too packed near the entrance with those who are awaiting a table. I would definitely make reservations for larger parties if you would like to dine here. Parking: The parking lot is shared with other businesses making it difficult to find a spot. You may find yourself circling for a few minutes.

The dim sum were all piping hot unlike some places where some dishes could be lukewarm. Service was fast & efficient - empty dishes removed quickly to make room. Has a wide variety of dishes Parking: Parking can get crowded on weekends at prime times.

Great spot for Dim Sum, we have been here quite a few times. Saturdays are kinda busy so be ready for a wait.

One of the best Chinese Restaurants in Toronto for overall especially Service , they always maintained high standards in general.

very good service food very delicious!

Never seen Garbage service like this. Disgusting. Cash only no ATM. Asking for unreasonable tips with this worst service.

Very lively place. Great food. Great service. Lots of events happens at this restaurant so can be loud at times. But usually very peaceful high quality chinese restaurant.

Warm soy sauce for cheung fan!

We came for a dim sum in the afternoon. After dim sum, it took us half an hour to get the bill pay process complete. They give us the bill, but never come to collect the money. We have to wave and ask and it took 10 minutes to get the change back.

Plastic and hair in my food, tried to gaslight me and offered no apology.

I didn t order any dumpling with hair.

Professional service! Very good product!

Fresh and delicious food, friendly service, a pleasant dinner

Zi Jues products are very good. I have eaten their dim sum, especially the shrimp dumplings, which are big and chewy. The shrimps are so big. I will go there again.

Dim Sum is very good and the price is reasonable, service are just right as I expected. I can say is the best in town.

The food tastes good, the service is nice, and the atmosphere is great. I will come again!

Its a very busy place, I inadvertently brushed past two additional tables of unanticipated acquaintances, a testament to their popularity and how good their dim sum are.

A beautiful banquet hall adorned by chandeliers that s centrally located near the City of Markham with lots of parking. It s price for fine dining. So all the Servers and Managers are highly attentive to all of their patrons. Since their service is impeccable, it s a great place to do family celebrations as you know your table will be treated well. During our visit, we ran into an issue that was quickly rectified. The Manager, Tim was alerted and he dropped by our table and apologized. Apparently our steamed fish was undercooked while our Server was preparing to plate it. It was seamlessly dealt with and we appreciated that the Manager continued to check on us throughout the rest of the evening. Tim even gave us a welcome back dine in visit coupon for a complimentary stir fried medium sized shrimps with salted spice for our next visit. I highly recommend the Braised Beef short rib with French red wine sauce. The beef was flavourful and so tender. You will not be disappointed. The Banquet hall must keep the partition divider closed near the entrance so your guests will not see your storage area of corrugated boxes (receptionist area). Maybe place a tall mirror against that same wall, so your customers can see the reflection of your elegant dining room from the front foyer entrance. Washrooms look decently clean. There s 1 accessible washroom stall to use. It was my first visit to this restaurant and it won t be my last. I was excited to hear they do dim sum during the days. Parking: Limited number of disabled parking spots Wheelchair accessibility: Push button to exit the front doors are out of order.

Dim sum tastes good.

reservations dont matter still had to wait 20+ mins after reservation time for a table

Overall, I would consider this a good option for dim sum if you re with a mid to large party of 5 plus people. It s relatively spacious and the staff wouldn t rush you out once you re done your meal so you could have a good conversation with your guests.

To be honest, dont accept that the food portion size and taste are bad.

The Casa Victoria website has not functioned properly for some time. The dim sum menu does not display or gives an error message. I sent the restaurant a message on their website, no reply. This use to be a good dim sum restaurant but something has changed and they don t seem to care about serving dim sum. Back before Covid lineups were common and you had to wait. Now rarely anyone waiting. We have not visited for a while but wanted to give the restaurant another chance. I called restaurant to have them send me dim sum menu. Instead of providing one the woman went to the website and was only going to send me the link. The same link that doesnt work. Judging by the reviews their quality is not what it once was. Many other dim sum places around.

Incredible Dim Sum. Its our favorite place in the area. It can be quite busy.

I ordered two abalones here. It was the fishiest abalone I have ever eaten. I don t know how the kitchen handled it. Is it because I was in a hurry to serve the food and was negligent or something. I reported this problem to the waiter and the waiter said that abalone is seafood. Fishy smell, of course I know that seafood will have a fishy smell, but it shouldn t be so strong. Isn t it something the kitchen should do to remove the fishy smell from abalone to a certain extent? I have never seen abalone in soup stock with such a fishy smell. Its the kind that makes me spit it out when I eat it. After reporting the situation to the waiter, nothing happened. This abalone costing 46 dollars a piece shouldnt be made like this. Dry-fried beef. River and suckling pig taste good. Two stars for these two dishes.

I called to ask when the rice cakes would be sold out. I just used the wrong word and I immediately changed it to say I didnt mean it. They hung up the phone directly. The service is really excellent

Happy New Year!!! Food was excellent. Staff was patient and helpfull. Great place to have authentic Asian food! Food : 5/5

We had an excellent Chinese New Year s Eve dinner last night!! Food was so delicious and service was exceptional!!

Nothing but 5-stars in every category. I wish I could rate them even higher in every category. We visited for new years. It was very busy but we received excellent personal service throughout our visit. The dim sum was excellent quality. I don t think it could have been any better, honestly. Thank you to every staff member for making our visit so memorable. We will be back soon. Kung Hei Fat Choi.

O.M.G. This place has catapulted itself to the top of my dim sum list for North America. Excellent food quality across the board. Their hargow and suimai were 50-100% larger than the standard sizes elsewhere. Flavors were spot on. Soup dumpling was huge a filled with all sorts of seafood goodness. Rice noodles soft and smooth. Abalone tart super unique. Get there early or expect a long wait. Well worth the drive (from the US) for those elevated tastiness.

The attitude of the service staff was poor, especially the lady at the counter who complained that the food was not served and the tea was overcharged. Her attitude was like that of an evil mother-in-law. If you service staff don t want to go to work so much and have any dissatisfaction to get angry with your boss, don t use this attitude towards customers, it s enough

Its a terrible restaurant. I went to eat at noon on the first day of the Lunar New Year. I had a reservation and no one could ask on site. It was messy inside and looked like a market for buying vegetables. Finally, I found the lady who was responsible for taking the seats and asked. The lady who took charge of the seats had a bad tone and even worse attitude. She was like a bad woman. And it said, Just because you have made a reservation in advance, it does not mean that there will be a table for you. What kind of restaurant is this? Then he ignored the guests. Even if the restaurant accepts reservations, there is no guarantee that a table will be available even if the reservation is successful, so why should it accept reservations? Are you treating your guests like monkeys? Could it be that the owner and manager of the restaurant taught the employees to serve customers with this attitude? Are all the substituting employees allowed to treat guests like this?????

Went for a nice dinner last night. Service and food was excellent. Hs been here fir dimsum many many times. Food is very spot on.

Great time at this restaurant. Service was awesome. The staff was super friendly and made sure we felt right at home. Good quality food. We tried the Pekin duck, while the wraps with the meat portions were tasty, we were a bit disappointed with the cabbage and diced duck part. The portion for that dish was small. Kid-friendliness: High chairs

We went there for dim sum, dinner and even wedding party, everything was OK but Not the dishes in party that night. A bit disappointed on those hot dishes were being cold after serving to our table.

The dim sum here is similar to what youd find elsewhere, offering good flavours. However, dont expect too much in terms of service. The staff always seems RUSHED, giving the impression that they dont have enough time to attend to each customer adequately.

First time eating here. Had dim sum, everything was perfect. Vegetarian options: Many dishes to choose from Parking: Enough free parking for the mall. Kid-friendliness: No issues. Wheelchair accessibility: Available. Restaurant on the first floor.

Great food, only nit pick is the lineup experience is chaotic

I recently had the pleasure of dining at Casa Victoria, a fine dining establishment renowned for its delectable dim sum. Overall, my experience was enjoyable, with the highlight being the flavorful dim sum selection available until 3:30 PM. The restaurant boasts an inviting environment, although the service could benefit from improvement, especially considering the fine dining label. The dim sum offered at Casa Victoria is undeniably tasty. The flavors were rich, and the variety of options provided a delightful culinary experience. Its worth noting that the availability of dim sum until 3:30 PM is a definite plus, allowing patrons to enjoy these delectable treats beyond the typical morning hours. This flexibility is a welcome feature that sets Casa Victoria apart. The ambiance of the restaurant contributes to the overall dining experience. Casa Victoria exudes an elegant and sophisticated atmosphere, making it an ideal venue for special occasions or intimate gatherings. The tasteful decor and comfortable seating arrangements create a pleasant environment for patrons to enjoy their meals. However, while the environment is praiseworthy, the service falls short of expectations. Given the fine dining designation, one would anticipate a higher level of attentiveness and professionalism from the staff. During my visit, the service was adequate but lacked the finesse and attention to detail that one would expect in such an establishment. A more refined and polished approach to service would elevate the dining experience and align better with the restaurants reputation. Its important to note that despite the service shortcomings, the overall experience at Casa Victoria was still enjoyable. The delicious dim sum and elegant ambiance make it a worthy dining destination. Additionally, the pricing at Casa Victoria is reasonable given the quality of the food and the restaurants atmosphere. In conclusion, Casa Victoria offers a delightful dining experience with its flavorful dim sum and elegant ambiance. The availability of dim sum until 3:30 PM is a definite advantage, and the restaurants environment sets the stage for a memorable meal. However, improvements in the service department are necessary to truly live up to the fine dining label. With some refinements in the service aspect, Casa Victoria has the potential to become an even more exceptional dining destination.

food is not fresh and taste bad, noodle is salty. line up wait time is long as the lady allow people she knows to bud in. atmosphere is crowded, even if you line up before 11am for the discount, they will let you in after 11am so you still pay more. not worth at all

Restaurant filled up by 11 am. We arrived at 10:40 am just in time for seating with no wait. Service is very prompt. We ordered the special lobster with vege dish and selection of 3 dim sum dishes. The barbecue pork rice roll was ok with thick rice wrap. The sticky rice in lotus leaf was very tasty. The min far chicken was good. Choy sum in broth was good but the steamed lobster was a big disappointment being overly-cooked. The restaurant was crowded and noisy.

poor management. Waited over an hour for mediocre food Regret going here. Food

The service attitude is poor and makes people feel uncomfortable. I have a dark face and am impatient. I don t know why.

Reception name Anna is rude ignorance.

Got a table for exact the time we reserved it Don t order it s very different than the ones from other dim sum place and it s NOT worth paying $13 for it I can taste that the was previously frozen in fridge and probably was kept overnight.

I cannot eat 12 dishes at all however they are good foods. I can take it home then I will eat it other day. People are nice and Chinese culture as their value. Dessert is my favourite is Mango jello!

little bit pricy for the food.

One of the most popular dim sum restaurants in Markham, for a reason! This place is extremely popular and busy on weekends! We had a reservation for 12:15, still waited about 20 minutes for our table. The hostess was buried in a sea of inquiring patrons near the door. Everything was done by hand and human voice. They desperately need a more organized and efficient booking system like using an electronic buzzer or text messaging when table is ready. Once we were seated, ordering was easy, and food came very quickly. Everything was done to perfection, some dishes taste exceptionally well! Cautiously recommend, you will be waiting for a table.

Came here for a wedding. Food and service were solid. Only complaint was that they were not very considerate of the wedding going on and were vacuuming and being noisy during the ceremony. Likely a money thing as they were trying to prepare another room for another wedding and didnt plan ahead far enough.

Good taste and good service

When I came here multiple items were ordered. I most ate the crispier food on the table, which tasted good, but not exceptionally well either. However, the reason I didnt try anything else was because it seemed kinda yucky to me.

Not my favourite dim sum place, foods taste so so, definitely have better place out there, and service is slow. More popular for older people

Great place for Dim Sum lunch during the COVID-19 restrictions, jumbo sized Dim Sum servings, with attentive service. Even with reservations, still need a long wait for a table during lunch time. Nice banquet facilities with an elegant stage for speeches and performances, great service and very accommodating for banquet guests. A great place for dinners too.

Went for Dim Sum on Thanksgiving. Food was okay

I m turned off with this disgusting bug on my dish

Been here once before. Its in a strip plaza and the restaurant is always busy so try and make resos if you want to go here. Staff is around but n9t that attentive or friendly tbh. Food is mediocre if you ask me, definitely not making the top 10 dim sum places list! Overall I might return if Im in the area and craving dim sum but there are lots of other options around the area as well. I would still probably recommend to those who like dim sum and are nearby to give this place a try for yourself!

Great food. Great service.

This restaurant has been famous for a long time, and yesterday was our first time visiting. Its facade is very ordinary, but the decoration inside has an elegant, noble and gorgeous nostalgic atmosphere. We arrived at about 10:20 a.m., and there were still many empty seats, so we could choose to sit at a table. After 11:00, it was crowded. We are very satisfied with its customer service. From what we have seen, the employees (even the sister who holds the dish) are very polite and considerate of the diners! In addition, its tableware is also very particular. Both the teapot and cups and saucers are relatively expensive and cannot be compared with ordinary restaurants. As for food, we ordered a total of eight dim sum items, including shrimp dumplings, siomai, pineapple barbecued pork buns, Teochew pink fruit, vegetable dumplings, ginger cake, shrimp red rice sausage, and stir-fried glutinous rice with scallops. Except for the shrimp dumplings and siomai, which are larger in size, the rest are average, and most of them only come in three pieces (not convenient for four people to eat), but they taste good (except for the shrimp and red rice sausage, which is a bit cold) and the ingredients are good. Very good and worth recommending. At checkout, you only have to pay more than $20 per person, which is very economical. Overall, it is superior in terms of location, service, food quality and price.

Love the food and the atmosphere. Everyone was so polite and professional and the service was amazing. Food was delicious.

Went there last weekend. Arrived at 10ish and did not need to wait. The foods were yummy except the rice noodle roll. Highly recommend to order the Siu Mai and chicken feet. The price is a bit about average. Will visit again if I want to have some authentic dim sum!

Ok come on guys, the food here deserves more than 3.9....i would say a good 4.5 here. For me dim sum all looked about the same so I didnt really take lots of pictures, but the dishes just tasted better! I especially recommend the super fluffy crispy taro balls, the shrimp dumplings are great, the rice rolls yum and the best for last, that red bean coconut desert wow.

Lunch time dim sum are quite good, dinner dish is a bit pricy and not up to par.

Foods are good, still tastes great like day one. Service are good. A bit on the pricey side. But overall it s good for it s price.

We had a dinner reception here. Private room, 10 course meal. David was very friendly and helpful, and their service was excellent. Food was great too. We had ours on a weeknight so the place was not too busy. Thanks!

Always filled with people and loud inside. Food are all amazing though.

Attended a private banquet either 70 family and friends. Banquet facility is nice with upscale Chinese restaurant decor. Staff is attentive and food is good. A little pricy, but goes with the upscale style. Overall, a good dining experience.

I had a business lunch with my colleagues and they enjoyed the Dim Sum a lot -Quality, Variety and Quantity. I also like the ambiance and service from the staffing. This is my favorite restaurant in Markham.

a bit salty

This place was good. Food was fresh and hot.

Counter-intuitive though it may be with a name like Casa Victoria, this eating establishment does NOT serve Spanish, Portuguese or Italian fare: it is indeed an authentic Hong Kong Cantonese/ Taiwanese (?) restaurant, despite its ornate and Versailles -like palatial decor, complete with giant suspended chandeliers. Made a reservation for Saturday 12:15 dim-sum for 2. Regardless, we still had to wait by the door for 20 mins before being seated, as it was SO. CROWDED. with primarily if not exclusively an Asian clientele. However, once shown to our table, service was prompt, and our over-the-top lunch order to compensate for the extended wait-time - a combination of 5 dim-sum items, 2 a la carte appetizers, and a beef bean-sprout chow fun (pan-fried flat-ribbon rice noodles) dish - arrived swiftly without error or omission. Fried items were particularly well-executed, the classic taro dumplings and spring rolls done GBD (golden-brown and delicious for the non-Foodies out there in Restaurant-Review Land) without any excess grease. Beef rice rolls with cilantro - oddly incorporating yellow bean or corn kernel(?) - offered no visible cilantro. Nonetheless, the filling was tasty, and rice-flour pastry supple and silky. Pan-fried beef rice noodles (with Chinese broccoli/ choi sum, it turned out!) was quite excellent, the beef having natural chew while remaining surprisingly soft for the plentiful and large slices included. Amazingly, the meat was cooked to a respectable medium doneness (see photo) without copious quantities of tenderizer used. Of note, the deep-fried salt and chili tofu cubes - SUBLIME! Even better as leftovers when reheated in a toaster-oven ! Super-crunchy, well-seasoned, dry exterior, ethereal feather-light inside. Positively. Dreamy. Turnip cake slices contained ample preserved meats (Chinese cured sausage and ham) crusted with sesame seeds then pan-fried to achieve some colour. A welcome change to the pale, pallid version easily obtained at other dim-sum joints. Chiu Chow meat-and-peanut dumplings were more elegant than at most other dim-sum venues, the pastry steamed up translucent to the point that the generous and tasty filling was completely visible and not simply an opaque mass of sticky stodge. The eating area was quite congested (no surprise for weekend dim-sum in Markham!) and acoustically very loud, making any conversation difficult at peak time but once the crowd thinned closer to 2 pm, talking across the table became more manageable. Our main server Jennifer was both friendly and attentive, recharging our teapot even after we paid our bill, dawdling over our last hot cuppa . Our dinner experience - while unconventional (covered by another review) - was equally good, with portions generous in serving size. Casa Victoria is earning its place as our new favourite local Chinese go-to! Consider this rating a 4.7!

My recent outing to Casa Victoria with colleagues was a culinary revelation. The staffs warmth and polished service set a welcoming tone. We savored a diverse array of dishes, including lobster, pigeon, and crab, all of which were nothing short of exceptional. The standout lobster exhibited the chefs expertise, while the perfectly cooked pigeon and crab showcased the restaurants commitment to quality ingredients. The service was a seamless blend of efficiency and friendliness. Casa Victorias ambiance, sophisticated yet approachable, provided an ideal setting for our gathering. In summary, Casa Victoria is a culinary gem that surpasses expectations with its outstanding service, diverse menu, and tasteful ambiance. Highly recommended for those seeking a memorable dining experience.

Desserts are good, service is good