Peri-Peri Cottage in Uxbridge

237-238 High St, Uxbridge UB8 1LE, United Kingdom

★★★★☆
(508 reviews)
Categories: Chicken restaurant Fast food restaurant Restaurant

About

View the full menu from Peri Peri Cottage in Uxbridge UB8 1LE and place your order online. Wide selection of Peri Peri food to have delivered to your door.

Website
peripericottageub8.co.uk
Address
237-238 High St, Uxbridge UB8 1LE, United Kingdom
Plus Code
GGVG+H9 Uxbridge, United Kingdom
Time Zone
Europe/London

Business Hours

Monday
11 AM–2:30 AM
Tuesday
11 AM–2:30 AM
Wednesday
11 AM–2:30 AM
Thursday
11 AM–2:30 AM
Friday
11 AM–3 AM
Saturday
11 AM–3 AM
Sunday
11:30 AM–2:30 AM

Services

Service options
Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible entrance Wheelchair-accessible seating
Offerings
Halal food Late-night food Small plates
Dining options
Lunch Dinner Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Paid street parking

Photos

Reviews

3.7
★★★★☆
508 reviews

Most Mentioned

burger (25) delivery (14) peri peri (11) halal (11) spicy (10) takeaway (8) fast food (7) wings (6) hygiene (5) business (5)
5 stars
232
4 stars
109
3 stars
57
2 stars
17
1 stars
93
November 18, 2024

If you can't handle delivery orders imply don't offer the option. Every time I collect the food is great as soon as it's delivery it comes barely cooked, I order a meal box and the chicken is not 'cripsy' as stated but just about recooked. I have come here for many years but recently standards have dropped rapidly. Better off getting mcdonalds, atleast you know what you are going to get.

★★★★★
November 2, 2024

Very tasty and actually spicy food. Amazing quality as well. Has become our go to place for dinner.

October 30, 2024

Food poisoning warning! If I could give 0 stars, I would. I was once a loyal customer here, ordering from this place almost every week for years. It used to be a spot I could rely on for good food, but over the past couple of years, the quality has seriously declined. I’m not sure if it’s due to new management, changes in suppliers, or a different kitchen team, but something has shifted, and it’s not for the better. My last order was an absolute nightmare and something I’ll never forget. My family and I ordered fried burgers, and shortly after eating, we all started to feel unwell. What followed was the worst case of food poisoning I have ever experienced. All five of us were sick, vomiting every five minutes for 12 hours straight. It was a horrible experience that left us all completely drained. It’s clear something is wrong in the kitchen—maybe it’s the oil they’re using, poor handling of the meat, or unhygienic practices during food prep. Whatever the cause, it’s not safe. Food poisoning on this level doesn’t happen without serious lapses in food safety, and it’s unacceptable for a restaurant to risk their customers’ health in this way. I will never order from here again, no matter what. Even if it was offered as my last meal on my death bed, I’d refuse. This experience has left me with no trust in their food or hygiene practices, and I would strongly caution anyone considering eating here.

★★★★★
September 18, 2024

First time eating here, called in on the off chance , polite staff, nice atmosphere. Food was faultless, will highly recommend to friends will be returning soon but will be having pudding as well

August 23, 2024

We ordered 3 American gourmet Burger food was very awful dry over cooked, staff members rude and we waited more than 30 minutes even though there was no customers except us. When we try to complain about food to the manager shouted us

★★
August 6, 2024

Food ranged between bad and average. Fillet burger was average. Wings were stale and just tasted bad. The worst part was the customer service. Cashier was extremely blunt and threw the mayonnaise sachet in the bag when I asked for extra mayo. No basic manners and very poor expression. Made me feel like she prefers zero business compared to almost none as it is.

May 3, 2024

I suggest when you buy peri peri chicken here, make sure that they cooked the chicken infront of your eyes. If you get away and comeback to collect later, they will wrapped and give you the old stock chicken that has been previously cook. I can tell they gave me old stock because when I ate the chicken, it was cold and dry. Look at the photo and what I have found with in the google rate. Very bad business to con the customers.

December 17, 2019

Avoid this place. ****UPDATE**** Since last visiting this place, it has changed hands and under new management, initial impressions are it’s not as good and also HALAL certificate is not available or on display, although the shop representative verbally assures is it. ================================ Great place, service is fantastic and prices are reasonable. It can become hectic so orders can take time, so better off actually placing the order online or by calling through. The food is also Halal with a valid certificate displayed together with their hygiene rating. The quality of the chicken in my opinion is decent, texture and taste being excellent. Will definitely visit again!

★★★
Local Guide
December 19, 2024

Food was delicious, the person that served me was very polite

December 2, 2024

Waited so long for my order (34mins)!. The woman counter who served looked very miserable and quite rude when I placed my order with good manners. My food was already prepared but did not call my order number until I asked. Will never go to this place again! AVOID THIS PLACE! Waste of time and money!!!

★★★★★
November 23, 2024

Amazing quality food, Ibrahim really good!

★★★★★
November 23, 2024

Amazing service & amazing food. Thank you Ibrahim.

★★
October 23, 2024

Had the chance to revisit this nostalgic memory after 10 years - very much disappointed.

September 23, 2024

Food and service was awful

August 23, 2024

On 8/8/2024 I and friend ordered two meals and the cashier charged us for three meals and we had to take away unnecessary meal! She and other members of staff lack experience and professionalism.

July 23, 2024

Worst experience ever dnt buy anything u have been warned

June 23, 2024

No fresh!!!!!

★★★★★
June 23, 2024

Great peri peri burger, good service.

June 23, 2024

Waste of money and time.

May 23, 2024

Extremely unprofessional staff worst behaviour and food is soggy it sucks

May 23, 2024

Such a shame what they ve done to this place Ever since they changed the owners food is gone worse, the employees have gone worse and the only thing that s gone up is the price really disappointing this used to be the spot with the old owners

★★★★★
April 23, 2024

Good restaurant , staff is friendly,, food is good,,, service is fast... Ms Tayeba and Suman are active, polite and customer focused. Food

Local Guide
April 23, 2024

The waitress had a bad attitude and there was no buy one get one free promotion at all

★★★★★
Local Guide
April 23, 2024

Excellent customer service

★★★★★
April 23, 2024

This is a go to restaurant food is 10/10 the place is clean and tidy stuff are friendly and nice I bring my friends here because the food is good

★★★★★
March 23, 2024

I love the food- I always take the cottage max box- so worth it! Dietary restrictions: It s Halal! has some vegetarian options too Food : 5/5 |

★★★
Local Guide
March 23, 2024

Something has changed here since the last time I came here. I usually takeaway and they re always rushing around prioritising deliveries first over customers in store. This time the chicken was SUPER greasy, a pool of oil was left in the box after I took out the chicken. The flavour wasn t as good as it used to be either. A real shame as I really liked their wings before.

★★★★
Local Guide
February 23, 2024

Very nicely decorated takeaway restaurant

February 23, 2024

Pathetic dingy shop.Ordered two spicy chicken burger meals on a late Friday night, after midnight. Perhaps they cant be bothered at night and serve older foo.The fries were old , cold, recooked a couple of times at least. The chicken fillet was old. The joys of late night food.

★★★★
Local Guide
February 23, 2024

Very spacious inside. Prices are decent too. Parking can be an issue.

Local Guide
January 23, 2024

The employee said there was no pepper in the chicken, I asked 3 times and he said there was none. I ended up throwing everything in the trash because I dont eat pepper, its very spicy!

January 23, 2024

The place ranked and smelled like horror the pictures on the walls where fake and nothing compared to the real burger I ordered it looks flimsy and just like frozen foods

★★★★
Local Guide
December 23, 2023

The food here is really nice but they take sooooo flipping long. Sometimes the wait is up to an hour for some food , ( chicken tikka) so I would not recommend if you are after some quick food that needs to be cooked. They are always very vague with the times and never give an honest answer. Last time I called ahead for a chicken tikka burger, the burger was only put on the grill the moment that I arrived (30 mins later). But again, the food is very tasty!

★★★
Local Guide
December 23, 2023

Customer service really lets this place down, food is otherwise would have been 5

December 23, 2023

This place is absolutely Disgustingly dirty, the floors, the tables, the chairs, the toilet, the walls, the dustpan and brush .utterly vile I am reporting this to trading standards it s beyond shocking and they shouldn t be allowed to do business plus the order was incorrect Only gave one star as It wouldn t allow me to post with leaving zero stars which is what it deserves

★★★★★
Local Guide
December 23, 2023

Food was good. Call them to check if they are open, sometimes on google it says closed but they are open till late night

★★★★★
Local Guide
December 23, 2023

They are good for all things chicken related that involve a fryer or grill. The food is well priced and very good, if this is your thing.

★★★★★
Local Guide
December 23, 2023

Staff are very friendly, I was being served by Ibrahim, firstly if he doesnt own this shop then the owner needs to give him a pay rise because he treats the business ad of its his, customer service exceeds 5 stars he treated me like I was family so there is another positive, he was able to get store orders and online orders ready very efficiently no pressure no stress just calm and friendly. I havent had the food as of yet because its my first time here but the review is purely for him because of how he is.

★★★★
December 23, 2023

Reasonable prices and fresh food. Very cooperative staff.

★★★★★
December 23, 2023

Freshly made chicken and happy faces staff

★★★★★
December 23, 2023

Thigh burger meal is great after a late night! I love the chips here too! I ve ordered plenty of times! Make sure you get that extra spicy!

★★★★
Local Guide
December 23, 2023

Nice place to eat with your family and friends

★★★
December 23, 2023

Paid for a small chicken donar but ended up with more salad and, sauce than chicken. It was tasty but not worth the price paid for in this recession.

December 23, 2023

No doubt food is ok but seriously service is not good i went this shop on Monday night there was alot of people inside the shop in between 11 or 12 I thought they was ordering the food but after some time I realised they was drivers and they are sitting in a closed sitting area which is closed after 12 and I don t know why staff said nothing they was sit inside the shop shouted and laughed loudly that was very weird i saw there that day

★★
Local Guide
December 23, 2023

I asked for a beef tikka wrap as advertised on the menu board...Instead was given kebab roll disguised as a wrap (pathetic) bland lots of lettuce thrown in, chilli sauce could have done more off. clearly wasnt fresh tikka as I had been told Everything about this place is OVERPRICED. Terrible experience no chance will be coming back anytime soon Waste of money worst food I have had in long time Avoid it

★★★★
Local Guide
December 23, 2023

Food is delicious, but sometime the service can take time.

December 23, 2023

They just keep arguing with each other in hindi about who makes the milkshake. And thinks that people are fool. They keeps you waiting because of their own mismanagement.

December 23, 2023

I have been using them for years, now I am really disappointed with the quality,prices increased. I ordered chicken burger meal today the chicken got very thin and very tiny chips packed. If their quality don t improve I don t recommend.

★★★
December 23, 2023

Chicken burger meal burger came out smashed like the cook was angry with me but it did taste nice along with the fries I ordered a drink which the lady forgot to send out and also saw another customer come back asking for his drink that she forgot too. She did not smile and looked like she did not want to be there. Customer complaining that they waiting 30mins for fast food lots of space did not use bathroom so cannot review.

★★★★★
Local Guide
December 23, 2023

Took very quickly to make and was fresh and so hot the staff where friendly and where very patient the food tastes lovlely

★★★★
Local Guide
December 23, 2023

Regularly go here. If youre normally still hungry after a take away grab a box meal its decent value for money

★★★★
Local Guide
December 23, 2023

I have ordered Chicken Madras and it was damn spicy. I could not eat it, seems the green chilly was pasted and added in the curry. I am a passionate about spicy food, but this one i couldn t eat.

Local Guide
December 23, 2023

Lots of things missing from order and when I called the shop about it the guy blamed the delivery person.

★★★★★
December 23, 2023

Food is delicious and staff is soo nice

December 23, 2023

The service so bad if you are not pakistani or Indian they don t care about you shame

★★★★★
December 23, 2023

Food is good staff is very friendly as well good service

★★★★★
December 23, 2023

Good food and service as well staff is very friendly

December 23, 2023

Awful!!!

★★★★★
December 23, 2023

Best food in Uxbridge

★★★★★
December 23, 2023

Good service

★★★★★
December 23, 2023

Excellent delivery service

December 23, 2023

Rude and ignorant! Ordered 4x meals and requested for peri fries when placed my order. After waiting for half an hour food was packed and I asked the woman who packed it whether she put peri peri salt on the fries and she said yes but there isn t any.

★★★★★
December 23, 2023

Love grill chicken awesome

★★★★★
December 23, 2023

Great value, very tasty food and what is also great is they are open until 4am 7 days a week

★★
December 23, 2023

Food is alright, service at night not the greatest wouldnt recommend going here at night might be better during the day

December 23, 2023

Its good only once in a blue moon. I think the people who work there are too tired and don t like working there when they re in a good mood the food is good otherwise may god have mercy

December 23, 2023

I went there, I wanted to order, the guy at the till wouldnt serve me. But he proceeded to take another guys order. And lets just say there was a little bit of a skin colour difference.

December 23, 2023

Such a bad and nonsense experience Right now an hrs before I make an online delivery from Perri perri cottage Uxbridge , after making me so long an hr , the guy called me around 1.08am and ask me , he is not able to deliver my order .so I have to cancelled it , if you are not able to deliver order or maintain your service standard , why you kept me wait for one hr and wasted my time, really bad and nonsense behaviour I never accepted in my life You should know who you employed before wether they are capable to do people demand

★★★★★
December 23, 2023

Lovely food love this place nice sitting

★★★★★
December 23, 2023

good service friendly staff love it ever

★★★★★
December 23, 2023

Great food. Great people

★★★★★
December 23, 2023

I must say this is by far the best take out I had in a long time. Ive been a regular to amigos and cheat meals but thought Ill give this place a try. Dont get me wrong the packaging is not as glamorous but it is neat. A lot of attention to detail the meal was prepped well seasoned and cooked to perfection not charred! Everything tastes fresh dont feel sluggish after eating it to in fact Im a actually in a great mood. A MUST TRY WILL ORDER AGAIN!

★★★★★
Local Guide
December 23, 2023

Great service by Ibrahim

★★★★
Local Guide
December 23, 2023

chicken burger, bun- fantastic chips excellent need to do coffees here Food : 4/5

December 23, 2023

FOOD POISONING Was passing Uxbridge which isn t my usual place of work as it was lunchtime decided to try peri peri cottage seemed busy so I assumed would be ok Customer service was non existent not to surprised or bothered Got my food jumped in the car and upon opening the bag had a funny smell but didn t think on it too much began eating firstly picked out 2 bones from a fillet burger then after the second bite the smell was obviously coming from the burger threw the whole meal away and no less then 40 minutes later I m being sick in a side road and have still got horrendous stomach pains now 7 hours later AVOID

★★★★
Local Guide
December 23, 2023

I had a delightful experience at Peri Peri Cottage. The service, especially from Ibrahim, was friendly and welcoming. The food here is of great quality, and the pricing is surprisingly competitive. A small downside is the limited waiting area available at night when the main restaurant section is closed. Additionally, during nighttime, the waiting times can extend a bit, which seems to be due to a shortage of staff on some occasions. Despite these minor issues, the overall experience was positive, and I would recommend giving this place a try!

December 23, 2023

There was hair in my food

December 23, 2023

this Is horrible, as soon as I was waiting they gave me the WRONG THING and it happened 2 times in a row. The service is bad and the toilets are dirty. I do not recommend this bye!!!

December 23, 2023

Vegetarian options: Very bad Food

★★★★
Local Guide
December 23, 2023

Located at the Uxbridge Town Centre.

December 23, 2023

Third class staff and very poor service . Just waste of time Food

December 23, 2023

Very bad customer service. Unhygienic kitchen. No gloves while preparing food. Long waiting time. Won t recommend this to anyone. Bad experience. Food

December 23, 2023

Very unhygienic kitchen, no gloves while preparing food, Worst experience. Take really long to deliver. very bad customer service. I do not recommend this to anyone and will never visit this again.

★★★★★
Local Guide
December 23, 2022

Decent menu and pricing compared with further up on the street. Enjoyed food, would Defo go again

★★★★★
Local Guide
December 23, 2022

The best place for a quick meal

★★★★
Local Guide
December 23, 2022

Love their chicken burgers. Only thing that can be improved is the portion size of the large chips to justify the £2.75 you pay for it.

★★★★★
Local Guide
December 23, 2022

Brilliant food , great service

★★★
Local Guide
December 23, 2022

Ordered peri peri strips & rice & strips No rice received - yet billed in full Only realised when i got home!!!

December 23, 2022

Ordered for a takeaway kebab, when I got home I shocked to realised that the meat was rotten.

★★★★★
Local Guide
December 23, 2022

Ok

December 23, 2022

Order piri piri chicken meal No taste at all never have that kind of tasteless food in London

December 23, 2022

First time I ordered from This place i had a hair in my chips this time fly was in my burger do NOT ORDER

★★★★★
Local Guide
December 23, 2022

Delicious grilled burgers

December 23, 2022

Gave food poisoning. Avoid.

★★★★★
Local Guide
December 23, 2022

Halloumi cheese Wrap was really good.

December 23, 2022

The staff are extremely rude. I had to wait 20 minutes extra even though my food was in front of me but the staff would not give it to me. Instead they said wait . As soon as I entered the shop they wouldn t even serve me. As soon as a girl walked in two of them started serving her at the same time.

★★
Local Guide
December 23, 2022

Not really the experience I was hoping.

★★★
December 23, 2022

Hi everyone. Very good taste and price. Usually menus are big. Buttt you have to more clean. Toilets stink and there isnt any soap.

★★★★
Local Guide
December 23, 2022

If you get your chicken burger when chicken just been cooked - then its amazing, but if cooked chicken spent some time in warmer then you get dry chicken

★★★★
Local Guide
December 23, 2022

When the chicken taste this good.

December 23, 2022

Waited fourty minutes and the prices are horrendous considering the portion ! Won t be coming here again

December 23, 2022

Made me wait 20 mins just to get fries and setved other people before me. Terrible customer service

★★★★
December 23, 2022

Never had an issue food is always bang on and reminds me of Nandos. Can t complain

December 23, 2022

i always order from here the food is nice but honestly customer service matters to i always come and spend my money in this shop on food and the man can t even add extra cheese in my burger for me

★★★★★
Local Guide
December 23, 2022

Their spicy chicken fillet burger is 10/10.

★★★★★
Local Guide
December 23, 2022

Best is chichen with rice and chips either regular, herbal or spicy

★★★★★
December 23, 2022

best place in the whole world. if a genie gave me three wishes before dying, i would spend all three on making sure i get another chance coming here

★★★
Local Guide
December 23, 2022

Good thing is they big sitting place. Same regular taste. Good services. Open bit late.

December 23, 2022

i ordered chicken wrap and it was worst. wrap was full of cabbage and there was negligible tiny bits of chicken. worst experience.

★★★★
December 23, 2022

The food is incredible and the service is amazing always

★★★★★
Local Guide
December 23, 2022

Best burger and fries.

★★★★★
Local Guide
December 23, 2022

You must try their chicken burger meal

★★★★
Local Guide
December 23, 2022

For the price the food is delicious and filling. Been going here since my college days and its quality and taste is very good

★★★★★
Local Guide
December 23, 2022

Really awesome food for an affordable price!

Local Guide
December 23, 2022

Ridiculous service. Not worth to eat food from here.

Local Guide
December 23, 2022

The food here is very good and tasty but the service is very bad. Some of the staff are really arrogant and not helpful. Also, the toilet is in a very bad state and not kept well.

★★★★★
December 23, 2022

Best lamb chops in London!

December 23, 2021

Staff has a tendency to yell at customers. Extremely rude, uncivilised and unprofessional!

★★★★★
December 23, 2021

Spicy chicken fillet burger is amazing

★★★★★
Local Guide
December 23, 2021

Awesome

★★★★★
Local Guide
December 23, 2021

Ok place, price is high

★★★★★
Local Guide
December 23, 2021

Great food and service. Try the whole grilled chicken

★★★★★
Local Guide
December 23, 2021

One of the best burgers i have eaten here. Chicken wings n fries were just yummmm .

★★★★★
Local Guide
December 23, 2021

One of the best veggie burgers!

★★★★★
Local Guide
December 23, 2021

Ordered a chicken breast burger, chips and drink. Arrived in the time span they said it would, hit the spot perfectly! I was starving. Great halal option, do try!

★★★★
Local Guide
December 23, 2021

Delicious food!!

★★★★★
Local Guide
December 23, 2021

Amazing place to eat during the day for lunch aswell as for dinner. Kind staff, would definitely recommend for anyone looking for a good bite to eat.

★★★★★
Local Guide
December 23, 2021

Great chicken burger

★★★★★
Local Guide
December 23, 2021

Always very delicious

★★
December 23, 2021

Food good but poor customer service. untrained till staff kept forgetting items not up to the task...

★★★★★
December 23, 2021

Nice food

★★★
Local Guide
December 23, 2021

Peri peri chicken is good but the size/quantity has reduced to almost half from when I had here a year ago

Local Guide
December 23, 2021

My guts still hurt thinking about it. Beer goggles get you to eat anything in this case it was just desserts. Rubber chicken. Next day was rough. Wont be returning hopefully.

★★★★★
December 23, 2021

food is delicious. Lamb chop and rice is my favorite

★★★★★
Local Guide
December 23, 2021

Great food and great service.

December 23, 2021

The service was horrific the food was the worst food I have ever had the pizza was raw and the wings were flakey.

★★★★
Local Guide
December 23, 2021

Best peri peri

★★★★
December 23, 2021

Nice food

★★★★★
Local Guide
December 23, 2021

Picked food from here around 2am and I was pretty surprised that it s opened such late. Great service and great food with reasonable prices!

★★★★
Local Guide
December 23, 2021

Tasty and affordable

★★★★★
Local Guide
December 23, 2021

Nice food

★★★★★
Local Guide
December 23, 2021

Excellent food. Chicken well cooked and flavoured. Crispy and dry unlike some oily establishments. Keep up the good work. Highly recommended for those looking for a hood halal fried chicken joint

December 23, 2021

The staff have such bad attitude, I was clearly waiting to order and the young man at the till carried on topping up sauce tubs.When I asked if he could serve me he did so with the hump.The staff obviously have no interest in the success of the business. Once in a rush weve popped in for some fast food and waited 15 minutes for nuggets and chips.I begrudgingly have had to come back once due to my sons friend only being able to eat halal.They use the same red bottles for chilli sauce as they do ketchup so all the red bottles have a hint of spice, the kids arent so keen on this .

Local Guide
December 23, 2021

Meal took 2 hours to arrive! NO apologies and it was stone cold. Happens way too many times, never again!

★★★★★
December 23, 2021

Nice place to eat in. Lovely food, chicken was well cooked but not burnt.

★★★
Local Guide
December 23, 2021

Good

★★★★★
December 23, 2021

A miracle in disguise.

★★★★★
Local Guide
December 23, 2021

Love the fries

★★★★
Local Guide
December 23, 2021

Nice food , very helpful

December 23, 2021

Took over 90mins to come. When phoned the place they blame the Uber driver dispite the fact we can see on the app the poor uber driver waiting outside for half an hour. Uber driver also described on delivery waiting outside. Poor service really.

Local Guide
December 23, 2021

Honestly, it was shocking, if I could give less than one star then I would. For a restaurant that used to be reliable and enjoyable, it took 90 minutes from order to delivery only to be disappointed. Qpr fans dont even have this much disappointment after 90 minutes. Every item of food was colder than Christmas in Norway. Phoned the restaurant an hour and ten minutes after order was place and was greeted by a woman who clearly hates her job. I asked just phoning to find out where my order is? She replied all orders are out, youll have it in ten minutes (her watch must be broken too) I asked do you know my address? She replied no but every order is being delivered Before she decided to cut me off. Normally realiable but avoid ordering a takeaway.

Local Guide
December 23, 2021

Another shocking food delivery from here this evening. Our food took almost two hours to arrive. After an 1.5 hour wait, we called the restaurant for an update on our delivery and the woman we dealt with was so rude and tried to hang up on us multiple times. When our food arrived it was stone cold and inedible. We would call to complain but I don t think your staff would be very helpful. Won t be ordering from here again.

December 23, 2021

Poor service!!! Ordered food on Deliveroo - they missed out milkshakes, chicken burger, chips and milkshake. Phoned them to make them aware of error - took them over 1.5 hours to deliver correct items. Had to phone on 5 occasions to make sure I was getting my meal. Really bad service!

Local Guide
December 23, 2021

They are usually very efficient but tonight was the longest I had to wait. Saw a few customers who came in and got their order with me still waiting! If I have not prompted the one on the till, I would have waited much longer than expected cos he and his team has totally forgotten my order! With a simple cheeseburger, I have to wait 45 minutes but ti be honest it felt like an hour! He just smiled at me and didn t even say sorry!