Topla! Val-Bélair in Val-Belair

975 Rue des Ibis, Val-Bélair, QC G3K 0T8, Canada

★★★★☆
(358 reviews)
Categories: Restaurant

About

Restaurant « fast casual » qui vous invite à savourer une variété de plats de pâtes savoureuses. C'est dans une ambiance chaleureuse que nous vous offrons une expérience culinaire où chaque plat est préparé avec soin pour satisfaire vos papilles.

Website
topla.com
Address
975 Rue des Ibis, Val-Bélair, QC G3K 0T8, Canada
Plus Code
VH5V+QP Québec City, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–10 PM
Tuesday
11 AM–8 PM
Wednesday
Closed
Thursday
11 AM–9 PM
Friday
11 AM–11 PM
Saturday
11 AM–10 PM
Sunday
11 AM–10 PM

Services

Service options
Outdoor seating No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Cocktails Happy-hour food Healthy options Salad bar Vegan options Vegetarian options
Dining options
Lunch Dinner Catering Counter service Dessert Seating
Amenities
Toilets
Atmosphere
Casual Cosy
Crowd
Family friendly
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free parking lot Parking

Reviews

4.0
★★★★☆
358 reviews

Most Mentioned

pasta (46) food presentation (21) order (16) price (15) kids (9) delivery driver (5) employe (5) concept (5) phone (5) american staffordshire terrier (3)
5 stars
190
4 stars
79
3 stars
28
2 stars
19
1 stars
42
★★★★
October 2, 2023

Good and fast!

★★★★★
September 11, 2019

excellent food, pasta cooked at perfection, fast service. Ryan was alone to do the cashier, the cook and the cleaning of the table and he was goaling!

★★★★★
June 30, 2019

Decent price. Great tasting food. If you are really hungry, go for the meal. We got pastas with meal.

★★
June 18, 2019

Slow and gave me the wrong mealm

★★★
July 16, 2018

Food is really good, just not much of it for the price point. Honestly a 'skip' for me

★★★★
March 10, 2018

Friendly staff, tasty meals, but modest portion sizes leaves me feeling we've not got particularly good value for money. Suggest to include a decent piece of bread to improve value perceptions. Would also allow patrons to wipes their bowls clean.

★★★★
August 10, 2017

Good place while at Val-Cartier water parc. Prices good and food is good quality. Kids menu.

★★★
May 30, 2017

had soup and sandwich here, was pretty good, will probably go back, stay away and i mean far away from the coffee

Local Guide
December 1, 2024

$19 per lasagna My saying a bird eats more than its First and last time

★★★★★
December 1, 2024

Kid-friendliness: Ouiiii! Food

★★★★★
November 22, 2024

Very good service, friendly and fast, restaurant, clean and food Very good and the portions are generous.

★★★★★
November 22, 2024

One word...excellent! Tasty, full of sauce and cheese, al dente pasta, large portion and comforting. a modern and very clean comfortable right. A place that I recommend alone, as a couple or as a couple, there is intimacy, a very nice evening in a group

★★★★★
November 22, 2024

As a group, great place, very satisfied with my meal, everyone liked their full plate.

November 22, 2024

Order Sunday 5:55 p.m. received at 7:30 p.m.! The deadline can be compressed, received the order cold, and without my extra!

★★★★★
October 22, 2024

Generous portions, delicious pasta, hats off!!

★★★★★
October 22, 2024

Beautiful place and good service, super respectful and super kind

★★★★★
September 22, 2024

Extremely good food, hygiene on point. Nothing more to say

★★★★★
September 22, 2024

Perfect

★★★★★
September 22, 2024

Excellent food and perfect service I recommend Parking: Lots of room

★★★★★
September 22, 2024

Good service!

★★★★★
September 22, 2024

Excellent service. I went there with friends and we were surprised by the quality of the dishes. The service was quick and the employees were polite and helpful. Parking: Very accessible, free and easy to find a place.

★★★★★
September 22, 2024

I love the service and I trust the owner he does a good job

★★★★★
September 22, 2024

I love the service, and the owner with the white car is very pretty too

★★★★★
September 22, 2024

Wow I loved my experience the little cashier is very nice and very pretty.

★★★★★
September 22, 2024

Fast and good.

★★★★★
September 22, 2024

The staff is on the mark! Discounts are frequent and very advantageous! I recommend TopLa Val-Bélair :)

★★★★★
September 22, 2024

Very dynamic team! The food is always hot and the service is fast! The prices are reasonable, which is very rare these days.. :)

★★★★★
September 22, 2024

Great restaurant I recommend

★★★★★
September 22, 2024

Super good and attentive to his customers. Excellent service and price/quality is more than reasonable

★★★★★
September 22, 2024

The food is very good and there are very nice cars Parking: There is plenty of room for meetings

★★★★★
September 22, 2024

tank meets are insane!! excellent idea

★★★★★
September 22, 2024

Very welcoming staff, very good atmosphere, Amazing food. I recommend! 10/10

★★★★★
September 22, 2024

I thank the owner and/or employee for arranging a custom car meet. Without this meeting, I would never have found my new favorite restaurant. I ordered the classic Mac and cheese with the parmesan option, I definitely recommend it.

★★★★★
September 22, 2024

Looking forward to the return of duck pasta dishes

★★★★★
September 22, 2024

Great service and very fast! The food was excellent I recommend 100%

★★★★★
August 22, 2024

Oufff the Mac and Cheese bacon cheese curds and Doritos is a big favorite Yum 100/10

★★★
Local Guide
August 22, 2024

Expensive for the quantity of dough and quality. Service was good

★★★★★
August 22, 2024

Very good food and great service

★★★★★
August 22, 2024

The food is excellent, the prices are reasonable (which is rare in 2024...) and the staff is very courteous. And what about their bacon MacNCheese Its a pleasure every time. I recommend!

★★★★★
August 22, 2024

Beautiful atmosphere, diverse menu, inviting owners. The places are clean and the service is fast. The smoked meat has also changed recently and it is really better. Family friendly place with a clean and sturdy changing table in a large bathroom.

★★★★
Local Guide
July 22, 2024

Good

★★★★★
July 22, 2024

Best food Ive ever eaten in my life! The staff is wonderful, the atmosphere is miraculous :) 10/10

★★★★★
July 22, 2024

The perfect place to eat good pasta, the service is great and what can I say about the owner.

★★★★★
July 22, 2024

The Best place to eat a good meal. The plates are generous.

June 22, 2024

Ordered online. I show up 15 minutes after ordering. They hadnt even started preparing the order. No sorry or anything. No compensation.

June 22, 2024

Honestly the price I dont care, on the other hand serving myself dishes half full and telling myself that its the regular one....honestly its over for us tops

Local Guide
June 22, 2024

Lack of ingredients to make the dishes on a Friday evening at 5:30 p.m. seafood dishes.... smoked salmon..... sausages.... no longer in stock just left pesto and mac n cheeze forced to change branch

May 22, 2024

Me souviens prq jy avait pas retourner apres la première fois..jai payer 15$ pour un bol de pate roser et il en as juste la moitier du plat..se qui veux dire vraiment pas bcp!!serieux??..jespere men souvenir cette fois prq je ne veux pas y retourner..y avait pas un chant sur lheure du souper..dapres moi ca va fermer cette annee avec un service du genre!

★★★★★
April 22, 2024

New team too nice and friendly, my service was really fast I recommend

★★★★★
April 22, 2024

I loved the Mac and cheese with pulled pork, extra parmesan and the service was super fast and courteous!

★★★★★
April 22, 2024

Great restaurant, the food is good and the service is fast. The employees are very professional and the places are very clean. I will definitely go back :)

★★★★
April 22, 2024

The food was very good, especially the mac n cheese, decent portions. A good quick take-out

Local Guide
February 22, 2024

A real gang of sleepers! Put the lunch off the stove and serve other customers while your lunch cools.

February 22, 2024

We waited a long time for the cashier who had gone to the toilet according to the cook. There were only 2 employees this Sunday February 11th. I agree that this can happen but she greeted us with little smile, looking bored. In addition, the metal utensils provided were almost all still soiled. I had to sort through and put several back on the trays to be cleaned. We took the family trio and my daughter asked for yogurt and unfortunately there was no more, however, the cashier continued to suggest it to other children after us. We felt them disturbing more than anything else since the 2 employees were studying in the dining room.

February 22, 2024

Very incompetent counter clerk last night around 5am. Seemed very confused and not comfortable understanding how his system works... We waited 25-30 minutes at the counter without receiving anything, or even being given any information, even though we could clearly see our dishes which were ready for several minutes. Even his colleague who arrived later to help him clearly did not care about providing good customer service, not even addressing us a look or a word, and clearly not knowing what was going on. was happening. I have to say though that the food was excellent, apart from being cold, so I have to recommend Top there, but definitely not this branch.

★★
February 22, 2024

Good evening Monday February 19 around 5:45 p.m. When we arrived, the person behind the counter never spoke to us; he was dealing with a take-out order problem, I think. After a few moments he went back to the kitchen with a tablet without ever giving us a glance, even the person in the kitchen, who saw us, neither. After several minutes we were about to leave he finally came back without apologizing. He took our order with great difficulty (he made me repeat it often) and I almost seemed to disturb him. When we finally received our dishes. a regular ravioli with a fountain liqueur and a caramel verrine, a #21 reg and a chocolate verrine, a large #21 with a fountain liqueur and a caramel verrine. my daughters order which included a fountain liqueur and a chocolate verrine as well as a regular Mac and cheese, which seemed to be a childs portion, when I told him about it and he told me no it was a regular portion. Faced with my dissatisfaction, he took the dish back and added more. All the pasta dishes were cold and in both #21 the chicken was crunchy, not cooked enough in my opinion. The verrines, the top part was not as usual (in ganache) it was a large circle of hard chocolate. In short, very disappointed with my experience this evening, I dont think I will return to Top there anytime soon. By the way, my husband and my son had dinner the same evening at the top of the pyramid and the same observation. I dont know whats going on???

★★★★★
January 22, 2024

Meal received by delivery. Very good service, fast delivery

★★★★★
December 22, 2023

The lady on site offered us impeccable service!! You should add the tip option to your payment machines

Local Guide
December 22, 2023

It wont happen! I ordered this evening and you canceled my Uber Eats order because it was too busy. I went to the restaurant physically and it is far from busy....

★★★
December 22, 2023

Always late on delivery

★★★★★
Local Guide
December 22, 2023

Good service

December 22, 2023

I had a large portion spag and had just a lot more dough with hardly any sauce for the price never again

December 22, 2023

Jai attendu 30min pour un takeout, 20mins pour une rectification de facture que mon pain a lail navait pas ete mis dans la commande et la boisson en fontaine etait de leau chaude. La derniere fois que je vien chercher quoi que ce soit a cet endroit, la derniere fois ils ont oublier mon pain a lail et la, encore!? Jai demander un remboursement.

Local Guide
December 22, 2023

We ordered on July 6 at 8:14 p.m. We are used to the order always arriving with a minimum wait of 45 minutes but now it is 9:25 p.m. and still no food. Of course the business is now closed and there is no way to contact anyone. I just wasted $45 and I still have nothing to eat or anyone to contact to find out whats going on........... when an order comes in its the least I can do or notify the customer that you are unable to provide the service purchased. Even better, close online ordering if you are unable to provide service.

★★★★★
Local Guide
December 22, 2023

Gluten-free pasta is available and meat-free sauce. Very good service. Vegetarian options: The sauce is very good.

★★
Local Guide
December 22, 2023

When nothing is forgotten in our order, the dishes are very good. But it stops there. For some time now, there have been several omissions in our orders and we are paying outright for items that are not delivered to us. Like for example additions to a personalized macaroni. We order one kind of soup and they send us another, hoping we wont say anything. So I called to inform the restaurant and tell them that it has become a problem, the omissions in the orders. I was told that the manager would call me that evening or the next day, which never happened. Its unfortunate because once again, the dishes are good, but the service is non-existent.

December 22, 2023

We ordered online on August 12. We waited over an hour for our meal. Worried, we called the branch to find out where our order had gone we were told by the young lady that they were no longer making deliveries and to cancel the order ourselves. They never tried to contact us. We would no longer have to wait hours after our order without even knowing that we would ever receive it. The employee never apologized and was rather cold on the phone. I have never had a bad experience at this branch but I must admit that I found it very ordinary.

★★★★★
December 22, 2023

Ciborium of good service

★★★★★
December 22, 2023

sick the service

★★★★
Local Guide
December 22, 2023

I had duck pasta My daughter-in-law ate pasta with rosé sauce delicious. Just one thing for me who eats very hot, my pasta was lukewarm.

★★★★★
Local Guide
December 22, 2022

Cheap, fast and very good!

December 22, 2022

I still bought often but its over... seeing a delivery man driving +\- 50kmh in a 30kmh residential area and not stopping and practically causing an accident... not very good...

★★★
December 22, 2022

Lots of pasta, few toppings. Its expensive for fettuccini with sauce

★★★★
Local Guide
December 22, 2022

1st great experience but there were things missing in our order. We were too far away to return.

December 22, 2022

Today me and my partner ate a penne dish with smoked salmon at Topla. Damn! I dont know what they did with the salmon but it must have spent the winter under the snow because it was really disgusting. However, it was very good before, please, go back to your salmon from before because, a little advice from friends, you will lose a lot of customers. Im already at a loss to move forward.

★★
Local Guide
December 22, 2022

Very disappointed with the delivery service. The delivery man waits 10 minutes at the door of the apartment block before calling me. The latter didnt even think it was worth going through the back where the intercom is located. My meal was left outside in the cold.

Local Guide
December 22, 2022

Dangerous delivery driver drives like idiots who get caught on a race track criss there are children everywhere and I have children who play outside so choose delivery drivers who are respectful of others I have video to support its 40 not 60 in our rue ciboire next time I see him passing I will send him to the police

★★
December 22, 2022

Ordered several times and items missing from the orders (the besides ). Manage your orders more adequately so as not to lose customers.

December 22, 2022

I placed an order for take-out, when I arrived there the three employees acted as if I wasnt there, no hello... Lets just say they didnt seem very happy to see a customer. I ordered a mac and cheese, it was cold (I live nearby). It was a trio with a chocolate hazelnut verrine and an iced coffee. The glass was good, not too sweet but the coffee was lukewarm, as if we had simply put ice in boiling coffee, the ice was completely melted and the coffee was neither hot nor cold... Basically, I didnt like either the service, nor the food.

★★★★
Local Guide
December 22, 2022

Good discovery, nice choices, slightly expensive but good quantities. On the other hand, garlic bread? The butter applied to it or the bread itself was still frozen which removes a star in my opinion. The bread could have been toasted it would have been very nice. Nonetheless, a good discovery.

★★
December 22, 2022

there were legit 3 pastas in my dish Im mad.

December 22, 2022

July 27, 2022, order on DoorDash at 5:45 p.m., the app says delivery is made but still nothing received at 7:00 p.m. Called Toplà to be told that the order was never placed. So the waitress takes our order and the delivery arrives at 8:45 p.m. Worst order delivered ever.

December 22, 2022

Very very disappointed with the service! I placed my order at 7:30 p.m. via doordash. This tells me that it will be delivered at around 8:15 p.m. NB that I am literally 4-5 minutes from the restaurant by car. 8:30 p.m., still not received my order. I call the restaurant and I am told that my order has not yet left but that the delivery person will arrive at the restaurant within 5 minutes and that I am the last delivery of the evening. 8:57 p.m. (note the time because it closes at 9 p.m.!) still not my order. Im starting to wonder since the restaurant is closing in a few minutes. I call and OH! No answer! I called back, no answer. I try again (I tell myself that they will realize that they have to respond!) no response! So I called the top of the ormière to see if they can help me. They try to call, no answer! So I decide to introduce myself! It s now 9:05 a.m. and I still don t have my order. When I arrive at the place I see employees walking around inside while I knock on the window to collect my order! But no one answers me! It was finally at 9:10 a.m. that my partner called me to tell me that the order was arriving and the explanation he got: yes, I was all alone and the restaurant didnt want to cancel the deliveries. is sad! On the other hand, he himself told me to contact the restaurant tomorrow to request a full refund so rest assured that I will do it! And given the very negative comments I read here, this will surely be good advice for others in the future! Top La Val-Bélair is over for me!

★★★★
Local Guide
December 22, 2022

Very good, its expensive for dinner.

December 22, 2022

The extras on the dishes were swapped, the tables were dirty and the glass of water I asked for never came. I had to get up to ask him. Little meat in the dishes, but the pasta was indeed al dente. Make your dough at home, its cheaper and its better.

★★
December 22, 2022

I ordered twice with doordash! First time it was very long, an hour or more for my pasta, plus it didnt knock or even ring so I ate it cold and it must be said that I stayed a maximum of 5 minutes from the store. So I decide to give the runner a last chance and I order again this afternoon by doordash around 12:15-12:30........ At 1:15 I tell myself that I will call since the doordash closes at 1:40! So I am told that my order has been delivered!! Uuuh no, Ive been waiting for an hour and more, miss. I was then told that it was never delivered! I call back at 1:40 and my order is still not there and its another person who answers me and says: uh well our delivery man has left I dont know when hes coming back so I ask him, ok then he left with my order..... He replied uhhhh well no! Finally I managed to get my order but my garlic bread was missing!!!! Topla val bélair I think its over for me too bad because the pasta was good.

Local Guide
December 22, 2022

We enter, the two young people spread their legs on the benches, are finally the cook and the guy at the cash register: no uniform, in hoodies and sweatpants, no hair net for the young woman in the kitchen and her hair is mega -long! The young man at the cash register grabs the dishes, putting his hands inside his hoodie sleeves like oven mitts. Luckily, hes friendly. Only strong point. We arrive to sit down, and it hits me: It s messy! When I lift my heart, I can barely imagine the kitchens... No clean table, there are traces of all kinds of dirt on them, the benches no more, there are pieces of earth and cheese pasta dried on the floor... we put paper napkins on our semi-clean corner of the table to eat. Thats when my partner said to me: Have you seen all the babies on the counter? ...ants, its swarming with ants around and in the trash hole, next to the utensils and the lids and everything... It takes away your appetite for a while. I hope the other Toplas look better. Avoid the one in Val-Bélair!

★★★★★
Local Guide
December 22, 2022

Super good, quick, you can order online.

★★★
December 22, 2021

The pasta is good, well cooked, the taste is great. The quantity of sauce put in the dishes upon delivery is minimal, however. After several orders, still the same problem. There was so little sauce that it couldnt cover the amount of pasta in the dish and I ended up with dry pasta. Other than that, it was very good but not 5 stars.

★★★★
Local Guide
December 22, 2021

Good, little sauce too bad

Local Guide
December 22, 2021

It looks better in the photos

December 22, 2021

You have just lost a customer who really loved your cooking. I called for a delivery and the lady who answered said in a very rude tone wait a minute. Without even putting me on hold, she goes about her business, I hear everything. She was mean to her colleagues. Customers come in, she picks up the phone and hangs up without me even being able to say a single word. Customer service is very important. sorry for the bad review, I still love your food above any other restaurant.

★★★★★
Local Guide
December 22, 2021

Excellent!

December 22, 2021

First order for delivery and more than 1 hour 45 minutes to finally pick it up myself at the restaurant. No compensation.

★★★★
Local Guide
December 22, 2021

It s good Topla! Pastas, paninis, salads, which can be personalized, made to order, with several choices of drinks and desserts.

★★
Local Guide
December 22, 2021

Very little sauce Not hot No flavor

★★★★★
Local Guide
December 22, 2021

I am a regular customer and until now, I have always been well served, despite the current context of COVID and the precariousness of jobs in the restaurant industry. As for the pasta, it is always cooked to perfection and the sauces taste good! Good continuity!

December 22, 2021

Im not in the habit of complaining at all but this is overkill... We dont order here often because the last time we had our order prepared, a few months ago, when we went to looking throughout the restaurant it smelled of cannabis and our order was full of errors, we realized it when we got home. So we called and returned to exchange for the correct order. Then when we got home, we realized that there were still mistakes, such as not the right soup! So we went back and my partner was not happy, finally he made sure that he corrected the mistakes properly this time. In short, it could happen, I told myself. But today we ordered and then returned home with the wrong soup. So, my partner called and returned, my partner opened the package to quickly check that it was the right soup and on the lid was written the right kind of soup and another small pot of soup was in the package, the employer told my partner that he packed an extra bowl of soup for the trip. Anyway, when I get home I have my half-filled soup meal plus a small bowl of soup of another kind? I mean at worst give me the soup that I asked for in full without a small soup not related? We are tired

December 22, 2021

5 p.m. Monday December 6, 2021 I call for a delivery. Super arrogant response that there was more than an hour of delivery which I understand given the temperature. And normally that s always it. But to say that before commencing in tone. We have an hour of waiting, we already have 3 deliveries waiting. Ok yes and can I order you please. I understand informing the customer but that said there is a polite and courteous way to do it. This evening we are going to another place that wants customers

★★★★
Local Guide
December 22, 2020

Beautiful place! Generous portions (you get what you pay for!) Great food.

★★★
December 22, 2020

The food was good but the legs were not al dente and the meal was lukewarm and not hot.

★★★★★
December 22, 2020

Perfect place for a quick meal with the kids!

★★★★★
December 22, 2020

Always good service!! And the pasta is excellent

December 22, 2020

2 hours of waiting before receiving my $30 meal and it was cold.. very expensive to pay for this type of service.

★★
Local Guide
December 22, 2020

Beautiful place, and good service. The problem is the price. Way too expensive for ordinary dough!!

★★★★★
December 22, 2020

Pasta is always excellent! Courteous and very fast service. THANKS!

★★★★★
December 22, 2020

We always like to go to Top there with the children

★★★★★
Local Guide
December 22, 2020

Excellent value. The quality of great restaurants at an affordable price!

★★★★
Local Guide
December 22, 2020

good but a bit expensive for pasta

★★★★
December 22, 2020

Its good

December 22, 2020

Very long time before receiving delivery. More than 1.5 hours of waiting to receive a single pasta dish and 3 paninis. Very disappointed.

★★★★★
December 22, 2020

Super good yum yum...

★★
December 22, 2020

1 hour wait for cold pasta

★★★★★
Local Guide
December 22, 2020

Excellent service! The salmon is delicious!!

★★★★★
December 22, 2020

Great service

December 22, 2019

30 minutes for a sandwich at lunch with 3 customers on site

★★
December 22, 2019

I love pasta and I was excited to eat there! I had pasta with rosé sauce and the sauce was almost completely absent... I have never received such a disappointing pasta dish should I ask for 3-4 extra sauce to have an acceptable quantity?

★★★★
December 22, 2019

Very good but a little expensive for pasta

★★★★
Local Guide
December 22, 2019

It was good but I expected a lot more when I saw the Mac and Cheese promotion. But its a good convenience store.

★★★★★
Local Guide
December 22, 2019

Beautiful restaurant, clean and good staff. The food is excellent and the service is fast.

December 22, 2019

A pasta float with a bite of meat and a bite of vegetables. $20.

★★★★★
December 22, 2019

Super good price

★★★★★
Local Guide
December 22, 2019

Each dish satisfies and even surprises me so far. Delicious!