Dairy Queen Grill & Chill in Val Caron

3143 Highway #69, North, Val Caron, ON P3N 1G4, Canada

★★★★☆
(545 reviews)
Categories: Fast food restaurant Ice cream shop

About

Soft-serve ice cream & signature shakes top the menu at this classic burger & fries fast-food chain.

Website
dairyqueen.com
Address
3143 Highway #69, North, Val Caron, ON P3N 1G4, Canada
Plus Code
JX7R+QP Hanmer, Greater Sudbury, ON, Canada
Time Zone
America/Toronto

Business Hours

Monday
10 AM–11 PM
Tuesday
10 AM–11 PM
Wednesday
10 AM–11 PM
Thursday
10 AM–11 PM
Friday
10 AM–11 PM
Saturday
10 AM–11 PM
Sunday
10 AM–11 PM

Services

Service options
Outdoor seating Delivery Drive-through Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible toilet Wheelchair-accessible entrance
Offerings
Coffee Late-night food
Dining options
Lunch Dinner Dessert Seating
Amenities
Toilets
Atmosphere
Casual
Crowd
Family friendly Groups
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids Good for kids birthday High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.2
★★★★☆
545 reviews

Most Mentioned

ice cream (34) drive thru (12) chicken strips (10) flamethrower (4) melted (4) renovated (4) mold (4) cone (3) mushroom (3) gravy (3)
5 stars
310
4 stars
130
3 stars
48
2 stars
15
1 stars
42
★★★★
November 14, 2024

Service is fast and friendly. The ice-cream tastes good Nothing bad to say about this place this dairyqueen has not disappointed yet.

★★★★★
September 10, 2024

Every time I come here, we have such a great experience inside or at the drive thru. I love this location more than any other fast food joint around. The manager is always so kind and his employees go above and beyond. Keep it up everyone!!! ✔️

★★★★★
August 28, 2024

Place is so clean. They had very good portion size for their food and their ice cream. I could tell all the workers there were well experienced.

August 27, 2024

Took 10 mins bad service forgot my fries so I paid 35$ for a burger 6 chicken nuggets and a medium milkshake

★★★
August 20, 2024

Too much for too little. The blizzards are amazing but when it comes to the meals you get just as much as a happy meal at McDonalds. Not worth it.

August 18, 2024

Went here today and very disappointed in their false advertising. Ordered a cookie dough blizzard and a caramel sundae. However, at the window the girl did NOT flip my blizzard and of course I said "hey don't I get a free coupon per your advertising" she replied they do not do that because their ice cream is soft and shook her head at us. Yet on their window it is advertised that you get a coupon. Ice cream was great but please follow through on your advertising or don't advertise at your specific location.

August 3, 2024

Went to get ice cream last week (end of July) and the young man at the drive thru window offered us coupons. We took them. Looked at them tonight so we could go again and they expired in May 2024? Why is the worker giving out expired coupons. I don’t find that amusing. Glad we realized before we embarrassed ourselves trying to use them

★★★
December 16, 2020

Ordered a grill chicken wrapped got a crunchy and it wasn't even wrapped it was loose in the bag plus one drop of sauce. The cheese burger was great and the poutine was nice with lots if Water gravy VERY DISAPPOINTED WITH THIS PLACE.

December 22, 2024

I always bought the peanut buster parfait. When I got mine it looked like it came from the kids menu. I asked the girl at the window if this was a joke. She said no. I was shock to see such a small size. So I was so disappointed. What a corporate rip off. Pay more get less. Well you ll get less of me and family members

December 9, 2024

Said they were opened till 11 then the guy said manager told him to close at 10pm Disappointed

★★★★★
Local Guide
December 2, 2024

Great food and service

★★★★★
November 23, 2024

It takes a lot more time to serve

★★★★★
Local Guide
May 23, 2024

Chocolate milkshake. Mmmmmm.

★★★★★
Local Guide
May 23, 2024

All DQ should serve food, need one in Sudbury

★★★★★
Local Guide
May 23, 2024

Best dbl cheese from a fast food place possible

Local Guide
April 23, 2024

Every time is a disappointed. Get a new intercom and maybe hire some non pot smoking kids to serve the public. 15 min wait for one burger. For them to ask me what I was waiting for.. And as always put together in such a mess. Complete disaster

★★★★★
April 23, 2024

Had amazing service in the drive through tonight worker at the window was amazing food was good as always

★★★★★
Local Guide
March 23, 2024

I recently visited Dairy Queen and had a fantastic experience. The place is excellent, with a clean environment and friendly staff. My order was perfectly cooked, and I must commend Jeel for doing an awesome job. The manager, Mehul Patel, is incredibly friendly. Overall, a great place for a delightful treat!

March 23, 2024

After new owners bought the restaurant it completly went downhill. The place is dirty and unsanitary. They had 9 infractions by the WSIB. And I will not support a place where the owners yells at everyone. Shame this place was great once not anymore.

★★★★★
March 23, 2024

Great service clean place wonderful people. Lots and lots of different types of ice creams

February 23, 2024

If i could rate this place a zero I WOULD. Since the new management, this place has gone downhill and hit rock bottom at the HIGHEST of speeds. I have never seen such disrespect come from a manager before. I have been going to Diary queen since I was a little girl and not ONCE have i witnessed how awful a manager could run a restaurant. If you really need your DQ I recommend going through the drive thru or just taking the drive to town.

February 23, 2024

My honest review is that service has gone way down hill since the last owner left. Since she isnt there anymore the cakes look horrible, except for the blizzard cakes which you cant mess up. The first time I went since the new owner I went through the drive thru and even with my truck turned off and me having to use my outdoor voice. They had me repeat the order multiple times, then the workers had to ask me multiple times at the window what I had ordered and I ended up with hair in my pumpkin pie blizzard. The second time I went inside and ordered. I have no idea what happened, the one guy took my order then went to drive thru and I stood and waited over 15 minutes before another family walked in and asked if I had ordered already I looked at the server and said well I thought so, have you even started making my blizzard yet? Keep in mind this was at 8pm and around the time DQ starts to slow down for people coming in. I point to the TV screens they now have and said thats my order there. Finally got my blizzard, so thank you random family that came in. The food is good, you cant mess up ice cream and frozen food. Seating area looked cleaned as well. Its just the poor service. I would also recommend for good looking cakes to try other sudbury DQ locations.

Local Guide
February 23, 2024

Staff is very under trained, not very knowledgeable about product. Very mismanaged. Do not recommend.

★★★★★
February 23, 2024

Great food and clean store

Local Guide
February 23, 2024

What is going on in here? This was a great place for a long time. On top of my own hiriffic experience in there recently. Have yall seen the post by your own employee today about the gross service and hygienic issues in this val caron location? Mould to any degree is un acceptable. But your place needs closing. Youll end up killing someone

February 23, 2024

What happened to this place? Used to be my favourite stop. Since the new owners took over. This location has gone SEVERELY down hill. Looks like Chelmsford location will be my go to. What is going on with this place ?!

February 23, 2024

So disappointed!

★★★★★
February 23, 2024

They make decisions foods

February 23, 2024

This place is so dirty. Owner doesn t even know what WHIMS is. He s getting all his little friends to make fake accounts to leave a 5 star review. You aren t fooling anyone buddy, I know you re reading this. If you don t want to get severely sick DO NOT EAT HERE!!! The place is COVERED in mold. Only a matter of time before this place is shut down for good. Such a shame, the other owners were so much better.

★★★★
Local Guide
February 23, 2024

burger was great......

★★★
February 23, 2024

Thank you for investigating the mold situation, I hope things will be better going forward.

Local Guide
February 23, 2024

Made sure to ask if it was my order, drove home and it was something completely different,

★★★★★
January 23, 2024

It was rlly tasty and a rlly good staff

January 23, 2024

This is mold watch the food you get this hasn t been washed in months and still was being used

★★★★★
Local Guide
December 23, 2023

Love eating inside owner actually comes and says hello to her customers

★★★★★
Local Guide
December 23, 2023

One of the best Dairy Queen around . I drive from another town to just go there. Very friendly staff.

★★★
December 23, 2023

i didnt get to meet the queen and there was this random 4 year old ginger kid that kept poking my face.

★★★★★
December 23, 2023

Great service

★★★★★
Local Guide
December 23, 2023

dairy queen D-LICIOUS

★★★
December 23, 2023

The customer service is good when you actually get it. The burgers are amazing If you order more than one blizzard expect inaccuracy. On the far too many times we ve gone this month, I ve ordered 5 Reese s pieces caramel pretzel blizzards and only received one done properly (although it was the wrong size). Also, the employees are not expected to wear hairnets or sanitize the blizzard mixer between orders so be aware if you have allergies to nuts or certain fruits etc. Always request a receipt to be handed to you so you can ensure accuracy in your order. Each time there was a fry or dip or drink not included in the order we received. Parking: Decent number of spots with good spacing

December 23, 2023

Very dirty new owner should at least clean up

★★★★★
Local Guide
December 23, 2023

They are price wise in comparison to other Dairy Queen.

★★★★★
Local Guide
December 23, 2023

Great new faces

December 23, 2023

First of all this place is filthy, ice cream & topping all over the counter, they don t clean, theirs floors looked like they haven t swiped all day, girls have long hair not even in hair net, dude in the kitchen got long hair same again no hair net, that s gross, I could never go back there since new owners. Just gross & service very poorly.

★★★★
Local Guide
December 23, 2023

Only got the chill, Ill update my review when I retry the grill. Was sad to learn that not all locations carry orange Julius anymore though .

★★★★★
Local Guide
December 23, 2023

There grilled chicken burger is bomb

★★★★★
December 23, 2023

DQ rocks

★★★
Local Guide
December 23, 2023

Dirty tables and sticky floors with a full staff and people at two tables so Im sure someone has a moment. No soap in bathroom and wet paper towel on the sink not hanging. Made kids burger wrong but that happens and they fixed it quickly.

★★★★★
December 23, 2023

After a long day at the beach this was a lovely environment. Friendly staff and great food!

★★★★★
December 23, 2023

Great location with nice people. Food is delicious and I d recommend to anyone! One of my favorite places

★★★★★
Local Guide
December 23, 2023

We had ice cream. Creamy and good as usual

★★★★★
December 23, 2023

i sat here for like an hour and 25 minutes to watch my girlfriends cousins boyfriend make food just because why not and it was a great experience

December 23, 2023

We re extremely rude when I asked for peanut butter in my shake then asked if I wanted peanut butter in my shake a second time I said yes but when I got my shake there wasn t any peanut butter in the shake, I m done with this place.

★★★
Local Guide
December 23, 2023

Pricey but its a blizzard. Cant get them anywhere else.

★★★★★
Local Guide
December 23, 2023

Great drive thru Parking: Perfect location, loads of parking Food : 4/5 |

★★★★★
December 23, 2023

We came here for burgers and fries! Service was excellent and food was hot and tasty!

★★★★★
December 23, 2023

Amazing new staff! Great first time experience!

December 23, 2023

Service was horrible, didnt get what I ordered went thru drive thru the last two times and messed up both times. Not the same since it switched owners in Val Caron I wont be going back.

★★★★★
Local Guide
December 23, 2023

Good food, great ice cream and service with a smile, thank you

★★★★★
Local Guide
December 23, 2023

Classic and rare cars out front had to check it out with a DQ shake

★★★★★
Local Guide
December 23, 2023

Staff and food were both amazing. Always looking forward to stopping here for a quick bite of good fast food.

★★★
December 23, 2023

My only complaint is that I have gone twice in one week and the snicker doodle Blizzard was sold out. Its frustrating that its advertised but not available each time that go ...I didnt order anything and left the drive through.

December 23, 2023

Honestly I m so disappointed. The owner is a horrible person. I ve gone in a few times with my kids and I have seen the owner on multiple occasions shoving receipts into workers hands orders them to make it. A young worker was pulled to the back a long while ago so when she came back I asked her to tell me what happened as it looked as if she was about to cry. He has threatened to take money from her pay check because she had dropped two pieces of a topping onto the counter. Not only that but she said because she doesn t agree by him giving her all this stuff to do, he will take away hours. The many times I have gone since the new owner, I have found men s hair in my blizzard. I believe this owner should be forced to sell or leave. These young adults don t deserve this behaviour! Under all of this I would like to keep names and pupils out of this complaint. I am very much hoping this complaint goes far. Thank you.

★★★★
December 23, 2023

People who work at the DQ in Val Caron ON are very friendly and the food is very good

★★★★★
December 23, 2023

Friendly and helpful in ValCaron Dairy Queen.

★★★★★
December 23, 2023

Perfect place for ice-cream and burgers Food : 5/5

★★★★★
Local Guide
December 23, 2023

We had the classic double combo and the chicken strips. Was quite yummy. Will definitely go back and try something else.

★★★
December 23, 2023

Two Oreo Blizzards tasted GREAT! No seating, only outdoor tables. Cold day today, we ate our blizzards in the parking lot in our vehicle. No chicken burgers available. Food

★★★★★
December 23, 2023

Best Ice cream in valley . Great drive through speed

★★★★★
December 23, 2023

Dietary restrictions: God bless dairy free dilly bars Food

★★★★★
Local Guide
December 23, 2023

Nice sit down area and fast service.

★★★★★
December 23, 2023

They stayed open past closed to make us food!!

★★★★★
Local Guide
December 23, 2022

Went there on 28th Jan around 4:30. The cashier was super nice (On receipt it says her name was Tatyana). I went there with one of my patients who has a disability and she was super patient and polite. With this review just wants to say good job and thanks! All other staff was friendly as well and food was good. Was definitely worth a drive to go in from Sudbury. Will be going there more often.

★★★★★
Local Guide
December 23, 2022

Very fast service

★★★★★
Local Guide
December 23, 2022

Good place.

★★★★★
Local Guide
December 23, 2022

I cant complain. food was as expected, drive-thru wasnt busy, staff spoke English. You cant ask for much more than that.

★★★★★
Local Guide
December 23, 2022

Owner was so incredibly nice! We were in the midst of an ice storm practically (obviously the best time for a blizzard) and she offered to help carry our stuff to the car and salt us a pathway so we wouldnt slip and fall. Protect that woman at all costs!

★★
December 23, 2022

Not bad but needs sprucing up

★★★★
Local Guide
December 23, 2022

Love their vegan dilly bars..and my family love their soft ice cream.

★★★★★
Local Guide
December 23, 2022

Now this particular dairy queen is a must try... such attention and care has been paid. The owner has been a dedicated business owner for years and has always been front and centre making sure everyone is happy and have a good experience.. If I could give it 10 stars Id give it 11.

★★★★★
Local Guide
December 23, 2022

Banana Split. Absolutely delicious

★★★★★
December 23, 2022

Speedy and friendly service

★★★★
Local Guide
December 23, 2022

Very grease burgers.

★★★
Local Guide
December 23, 2022

Always good but can never get my Pecan cluster right!!!lol

★★★★★
Local Guide
December 23, 2022

Owner is always present and working as hard if not harder then her own staff...always great service

★★★★★
Local Guide
December 23, 2022

Great service. Great food. They served right up until closing, even though normally I would not order anywhere right at closing i didnt realize they were closing as I was from out of town, but they had no problems serving me. Much appreciated.

★★★★★
Local Guide
December 23, 2022

A great place for a sundae

★★★★★
Local Guide
December 23, 2022

Good service and we like our drinks will come again

★★★
Local Guide
December 23, 2022

They need to learn how to properly mix a blizzard and not have all the toppings at the top with half of it just ice cream. And delivery is beyond expensive $20 to have a blizzard delivered makes no sense but I understand gas prices are high but I think something should be done.

★★★★★
Local Guide
December 23, 2022

Had the chicken tenders for dinner. Was surprisingly delicious

★★★★
Local Guide
December 23, 2022

Its a grill and chill, do I need to say more lol. Been here lots and never a problem and the staff are great! Its definitely the treat you are looking for!

★★★★★
Local Guide
December 23, 2022

Nice clean place lot of choice to choose from. Parking: Lots of parking

December 23, 2022

This is the only Dairy Queen that I have issues with in Sudbury. Every time I order a blizzard, its like soup. They always over mix everything. They also never hold the blizzards upside-down like all the other Dairy Queens, lol. When I order anything that has fries, they are always undercooked. Sometimes, they are still hard! This DQ is also very outdated and needs an overhaul!

★★★★★
Local Guide
December 23, 2022

Parking: Alot of parking spots. Kid-friendliness: Alot of kidfriendly options. Wheelchair accessibility: You can get in with wheelchair or walker.

★★★★
Local Guide
December 23, 2022

Really friendly staff and their blizzards are amazing! I always order the honey barbecue glazed chicken strip basket and never have any issues when I asked for it to be in put in a separate container for my fries. Its always cooked thoroughly and really good. The burgers on the other hand...I wish that they didnt do what they do to them.{all DQs do it } I used to work at a dairy Queen, so I know that they do to them. They cook them ,put them in the warning tray for a couple hours after being cooked(or longer) then once you order your burger ,they make it , microwave the whole burger bun and all and serve them to you hot. You can definitely taste its not fresh...

★★★★★
Local Guide
December 23, 2022

We love visiting this location. The staff is always friendly and helpful. The store is very clean and welcoming.

★★★★★
December 23, 2022

We stopped over on our way through town and had Dairy Queen twice while in town. They have the most amazing staff and of course ice-cream. Very friendly and the owner even treated us to a Skor treatzza pizza! If we are ever in the area we will be definitely making another visit

★★★★★
December 23, 2022

Always friendly, helpful, seldomly fails an order. Parking: Great Wheelchair accessibility: Easy accessible

★★
December 23, 2022

went through the drive thru and got a blizzard, half melted by the time i got it. with that slow of a drive thru it wasn t even worth it to go through and get another.

★★★★
Local Guide
December 23, 2022

Great place for a good ice cream and conversation

December 23, 2022

Stopped by here with my friends and there 3 children. I felt very bad for all of the young employees working there. The owner was standing over watching her employees which as far as I could tell were doing a very good job! On three separate occasions while we were in there for less than 20 minutes she was giving her employees trouble. One of the young girls looked like she was about to cry as she turned and walked into the back. I think it is very unprofessional and you can see from the moods of the employees she is creating a poor environment. I will not be going here anymore as I do not support adults who drive Mercedes bullying high school kids.

★★★
December 23, 2022

The owner of this Dairy Queen is weird. All she does is just stands there watching the young employees and get mad at them.

★★
Local Guide
December 23, 2022

Microwaved burger with rubbery bacon, service was nice though

★★★★★
Local Guide
December 23, 2022

Great place to stop to treat the inner child.

★★★★
December 23, 2021

It was good overall. The mushroom Swiss sandwich was really good, same with the barbecue chicken strips. The fries were honest too salty, nobody ate them. The service was excelent... Those kids are wowzers.

Local Guide
December 23, 2021

Very disappointed in their customer service. They blame the customers when they bring out the wrong order. Waiting 18 mins for a chicken basket and burger, and it still came out wrong. 8 kids standing there and the order still comes out wrong, they still couldnt own up too that. Meanwhile, my artic rush slush sat on the counter for the entire 17minutes I was at the window. And the young fella had the nerve to open the window and say do you need anything? I replied... my food?? Lmao

★★★★★
Local Guide
December 23, 2021

I absolutely love it and I will come again

★★★★★
December 23, 2021

Not a bad burger for a fast food joint. Always good service, clean and appears very well managed.

★★★★★
Local Guide
December 23, 2021

I always enjoy the friendly service at the Val Caron location.

★★★★★
Local Guide
December 23, 2021

Love the food and of course the dessert

★★★★
December 23, 2021

Good sundaes but a little expensive

★★★★★
Local Guide
December 23, 2021

Great place to cool off. Staff is always friendly and reafy to serve. Keep it up guys.

★★
Local Guide
December 23, 2021

Not always the quickest drive thru. Friendly staff

★★★
December 23, 2021

Got my order wrong. Also the speaker for drive thru is terrible

★★★★
Local Guide
December 23, 2021

Great place to eat and desert too!

December 23, 2021

Usually when I get blizzards here they are very good but the last few times I went they haven t been fully stirred and this most recent time all of the cake bits were soggy and didn t taste good at all.

★★★★★
Local Guide
December 23, 2021

It was Yummy

★★★★★
Local Guide
December 23, 2021

Great service. Due to COVID, drive-thru only.

★★★★★
December 23, 2021

Flamethrower wraps are bomb

★★★★★
Local Guide
December 23, 2021

Always good

★★★★★
December 23, 2021

Quick and friendly service

★★★★★
Local Guide
December 23, 2021

Love Dairy Queen. Great outing, especially during lockdown.

★★
Local Guide
December 23, 2021

Points dont work yet. Lost the coupon.

★★★★★
December 23, 2021

Any time I have ever went through the drive thru I have had nothing but GREAT SERVICE!!!...

★★★★★
Local Guide
December 23, 2021

Super fast and delicious

★★★
Local Guide
December 23, 2021

Good food quick service as always

★★★★★
December 23, 2021

Incredible staff ..wicked Banana split!

★★★★
Local Guide
December 23, 2021

Never disappointed

★★★
Local Guide
December 23, 2021

With our order came 2 postings and a mushroom melt...little to no gravy

★★★★★
Local Guide
December 23, 2021

YUMMY!!

★★★★★
December 23, 2021

Love this place

★★★★★
Local Guide
December 23, 2021

Fast friendly good food.

★★★★
Local Guide
December 23, 2021

Great service, very accessible place.

★★
December 23, 2021

The manger should not yell at her staff for making mistakes because that mistake was the best icecream ever .she was training

★★★★★
December 23, 2021

Super busy.. but always worth the wait

★★★★★
Local Guide
December 23, 2021

Fast , cheap , yummy.

★★★★★
December 23, 2021

Very patient while we had our Brude of 5 kiddos grabbing their lunch and treats - Loved this location.

★★★
Local Guide
December 23, 2021

Just make sure to check your bag before you leave we once again were disappointed when I got home with dinner and didnt have our rotiseree chicken or gravy. Food we did get was excellent staff were friendly

★★★★★
Local Guide
December 23, 2021

Friendly staffs, clean place, quick to get our foods. We return in the future to eat there again.

★★★★★
December 23, 2021

I want to give a HUGE Thank You to Scott at the Val Caron DQ for your amazing kindness for assisting our lovely neighbor Leo who had lost his note and giving him a second meal. You Rock!

★★★★★
Local Guide
December 23, 2021

I always love going to Dairy Queen! Their ice cream is literally the best! My favorites to get is chocolate extreme, pumpkin pie, smores and chocolate dipped sundaes

★★★★★
Local Guide
December 23, 2021

BEST DAIRY QUEEN EVER

★★★★
Local Guide
December 23, 2021

Excellent food and service. Always classic

★★★★
Local Guide
December 23, 2021

Soft icecream, big parking lot for gathering while you pig out.

★★★★★
Local Guide
December 23, 2021

Friendly service and quick drive through tonight

★★★★★
December 23, 2021

If you get the strips, get them sauced and tossed!!

December 23, 2020

Waited over 20minutes for a sandwich and a chicken basket. After 10mins the blizzards are melting and making a mess and cant just drive away because the food is taking forever. Once the staff come out they ask why Im still there as if my order didnt exist, and then the owner came out to ask what my order was. Not once did anyone say sorry for the wait but instead acted as if it was weird I was sitting there in my car when they are the ones who asked me to wait. Dont go here unless you want melted blizzards and terrible service. Just a heads up. Never going back to feel as if Im an issue ordering food. Just a strange and unwelcoming experience.

December 23, 2020

I went there tonight for a treat and was extremely disappointed in the product! 1st I ordered a Brownie & Oreo Cupfection. The chocolate and ice cream was good the Brownie was very dry & stale. it was terrible. 2nd I ordered a Banna Split blizzard. Firstly it would never pass DQs flip test, was so runny could have used a straw rather than a spoon! The first half was a mixture of the banna split, the second half of my cup was just plain non mixed icecream!!! We were very disappointed, this isnt the first time with bad service. This is why we normally drive to Chelmsford or into town!

★★★★★
Local Guide
December 23, 2020

Amazing people

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