A&W Canada in Val Caron
3080 Old Hwy 69, Val Caron, ON P3N 1C8, Canada
About
Canada's original burger restaurant. Known for great-tasting burgers, handmade onion rings, and frosted mugs of famous A&W Root Beer. Now Proudly serving Organic Pret Coffee, offering hot, iced and frozen beverages at A&W Brew Bar.
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It's a nice place, the place is all clean except for one lady's wearing A&W Jacket, I do not know whether is hair or fur but it was everywhereon her jacket, it was a little gross to have someone putting on that serving food
Absolutely horrible experience Staff was rude Management are just as useless Waited 20 min to even get my order and it was wrong! When i mentioned it the woman who took my order insisted I pay again after I paid on my master card and the payment was successful. Never again will any A&W in the Sudbury area see my hard earned money!
I was so disappointed, I ordered a chubby chicken and the chicken was a patty and very soggy what happened to the crispy piece of chicken. I won't be ordering that no more and it almost $10
Visited for the first time. It was an excellent experience overall. Would definitely be back in the future
Went today the young cashier for the drive through was incredibly thorough with ensuring our order was properly completed. The food came incredibly fast and was super hot. Great service!
Amazing customer service, the food was so good. Got the pancakes and hashbrown. Restaurant was very clean.
My wife and I went to A&W in Val Caron, I noticed the manager/operator was really on top of things, he conversed with the staff in a friendly manner. The order was taken and presented within two minutes. The food was hot and very good, all of the condiments were full and readily available. The tables and working surfaces were clean and in fact the operator asked an assistant to wipe the tables and condiment area. There was a queue of about eight customers and we were served in a very timely fashion. I sat facing the work area and noticed how efficient and concerned the operator was, with dealing with customers and staff. After I ate, I thought it would be a good idea to get his attention and commend him on his establishment, he asked if the food was good and was appreciative of my comments. I think we should tell people, when we have received good service in fast food or retail shops, not just when we complain. The fast food and retail industry can be hard, so a little praise can go a long way.
I can get doing for regulars first. When the line was skipped by a woman who came into the parking lot after me, and I asked to be served before the pushy person, I was told she ordered through the drive-in window. Then the woman at the till took her order, and abandoned her till. I was left standing at the till, with no cashiers standing there. After a some time where I waited to get my order filled take my order, I decided to find better options. I was polite, and acted on the idea that these guys were just stressed because work in fast food can be an iffy job. That said, the manager got weird because I wanted to be served in order of the line. That seemed reasonable to me. Can I support this location? Not really. Do I like the brand? Hard yes.
It took a long lake to get my food Parking: Nothing Food : 4/5 |
I used a coupon so the value is excellent the food was very good I just think that maybe they need to change their fryer as my hash browns were a little bit fire tasting. But overall excellent breakfast and the coffee is always the best
Love to eat here. Many offers.
Great food. Decent speed at the Drive-thru
Poorly managed. Understaffed. They have three people running a Monday evening rush and staff need to run constantly to meet demands. Get more people on the floor to run this location.
Amazing service! 10/10
I came here with my cult, the food was very preppy, and they slayed my order!
Open early, very nice people:)
Not sure what the long wait is for, all of us parked in the side waiting for our food. Very disappointed
Never going back. After waiting 15 mins to order and being ignored, was told there was no room for dine in. Terrible customer service.
Girl at the window was really quiet and cut me off when I was speaking. Food was good though.
Fast and efficient
Love the buddy burgers. Affordable and delicious .
Love it, never a bad meal here. Friendly service also.
Always friendly
Be VERY careful if you use coupons at this location!!!! I recently went to the drive-thru to order dinner as we had coupons we wished to use. I ordered, specified what coupon I was using and drove to the cash to pay on credit card. Once I had given my coupon and tapped my payment, I noticed the amount seemed quite high considering the order and the coupon. I mentioned this to the cashier and, standing there with my coupon in hand, she casually mentioned I forgot to process your coupon. She spoke to another staff, I presumed on how to correct the error, and came back and said, its ok though, I can give you back your coupon..... REALLY???? REALLY???? I SAID I WANTED THE COUPON PROCESSED ON MY ORDER AND SHE SAID I CANT DO THAT, YOU ALREADY PAID! I was very taken aback by this response and as I was trying to formulate my dissatisfaction, she spun around and walked in back leaving me with some very uncomfortable looking employees staring at me from a distance. I drove off feeling not very happy or impressed with the whole situation. So once again, BEWARE if your using coupons here or you may get ripped off!!!!
Good service
Very polite crew members
Good experience at restaurant. Staff is friendly, Food service is good and best. Manager Amit i talked to him , he is very polite
Best quality
Good customer service. Food is best
I was ordering through the drive through. And they had I think a new employee at the window. She couldn t figure out how to apply coupons and was asking help. So she asked for help and her coworker was pretty rude to her. Other than that the food was good.
Classic burgers made fresh ingredients. An altimeter favourite.
Buddy burgers were deliciouxxx as usual...and the staff very courteous
The food was perfect... always love those onion rings instead of fries... my son was stealing a few. Can never go wrong with a teen burger...
Always have good service here.
First, the worker announced they would be done work in 5 ministers (not sure why she felt the need to tell us when the location closed two hours from then) she was also very rude. Then, they told us there was no ice for the drinks. I was then given a meat burger when I purchased a beyond meat. Once I received my beyond meat it was not warm at all, the cheese wasn t even close to melted. My fries were actually cold and hard.. we paid $50 for a meal that was mostly inedible. And they were not busy, we were the only customers there. I get these workers are high school kids but the managers should do better.
Just didnt sit well in my husband and my stomachs...so we wont be back .. really disappointed... used to love A&W
Friendly morning staff, clean dining area, great breakfast every time
During a rush, they asked me to wait and forgot they had moved us to wait. Went inside to see why I was waiting so long. They said they didnt even start the order. Update: This just happened again.. and they forgot items this time.
Ordered a Mozza burger combo with rings, didnt wait more than probably 2 minutes for it to be ready. Staff brought it to my table. Very friendly, fast service and quite tasty.
A great place to eat , also friendly staff
The quality,and the food preparing and taste of the meat has really gone done drastically....havent been back for a while.
Good food. But please dont ever put raw bacon on my burger again. That was not cool
Always love the burgers! Considering my gluten allergy, the lettuce bun option is always a plus.
Foods good as always, but they screw up my order EVERY SINGLE TIME I ORDER DRIVE THROUGH I stop before work so i dont have time to check let alone correct their mistakes.. Today i ordered two teen burgers and a chicken burger, i specifically said no combo twice. They tried handing me a drink at the window, i said i didnt order that. She said okay one moment, handed me the bag, i go to work and see fries in the bag They charged me for the drink that i didnt want and for fries i didnt ask for. If you like your order being messed up every time you should definitely come here.
Always good food at this location the staff is very friendly and clean
Best fast food breakfast!
I came to your Valley location. I ordered a Teen Combo with fries and a root beer. My order number is #423. Time ordered:5:49:49 pm I asked for no onions, Mayonnaise on the lettuce and tomato side Mustard and ketchup on the Meat side. I had to repeat myself four times On previous visits when I ordered the Teen Burger all the condiments were poured all on one side in one spot. The meat looked like it was glued to the bare bun. It looked gross with a gummed up bun. I did not get any pickles and see on the receipt it says No Onions, No Pickles. - The items making up the Combo were priced individually. This tells me I did not get the Teen COMBO Price. Cost of this meal cost $12.75. There was no serviettes in the bag. I believe all customers need at least 3 services. In order to do this report, I had to stop, pull over and take the time to look after this Feed Back Report. Please train staff properly. And set clear instructions to ask if salt and pepper are needed. Instruct serviettes be automatically included.
Great
Breakfast sandwiches look like they are crushed before theyre given out.
Get the teen burger
Great Managment team, great staff and great food. I support my local a&w valcaron. Just newly renovated. Flame broiled burgers are steroid free and grass fed. Always a good experience at this location. Support Local
The Nashville supper hot sandwich was supper great and its not my first time there having one and it wont be my last
Ordered an all Canadian with no Tomatoes due to allergies with scrambled eggs. I had to return my eggs as they were not even close to considered scrambled and I had tomatoes on my plate. I returned my breakfast after taking 45 mins to get it in the first place. My second breakfast the eggs had shells my bacon was raw they forgot the hashbrown and sausage. I got not even an apology terrible location!
Probably the best fast food breakfast you can get right now from one of the big chains. Fresh and tasty. This particular location was spotless, and the service was fast and courteous. We ate -in, but there is a drive-thru. Tons of parking, wheelchair accessible.
Whistle dog An quick friendly staff
What s up with Val Caron !???no coffee and no bread on the weekend and today white bread no brown bread and no coffee ??what s up with that ??since when does Aw have no coffee ??bad management !!and then no peanut butter well over a month I had to bring my own !!a I hope you look into these problems or close your doors!!!
Drive through is not fast but never slow. Always get my order right
Very yummy breakfast. Customer service was wonderful!!
Good sized teen burger. Was happy with that.
Best hash browns
Great food and service
Only one in drive thru. Waited about 5 mins. Ketchup packages all stuck together with a sticky residue. Sandwich made so fast the meats and egg were all to one side very sloppy !
Amazing breakfast and burgers. Cant wait for the one in chemmy to open up.
Great onion rings and good fries (if you like your fries thick and slightly mushy). Friendly service.
Always get my burger right and its complicated order. Fast enough drive thru. Good food. Dietary restrictions: Vegan burger options and its good Parking: Lots of parking room. Kid-friendliness: Kids menu. Wheelchair accessibility: Wheel chair accessible.
Great tasting beef! Allen & Wright never let down!
Service was great and food was fresh and hot
Good hamburgers
Great food at this A&W
My order at the drive thru was for 6 chicken strips and two chipotle wraps. I was told at the window that it was express only and would take 5 minutes more like 9 When I got home I had 3 strips and no dipping sauce, the wraps ok.
Everytime we go to A&W, they never have enough money in their till at the Val Caron Location, tried to order 23 dollars worth of a meal, provided a 50 dollar bill and was told they did not have enough change. This is not the first time this has happened, posting here in hopes they can get some more cash in their till. Thank you.
Great staff
The poutine was awful but pricey. Would never order it again
Fantastic thanks
Great!
Food was amazing, you can tell its real chicken/beef. I love the compostable packaging, being eco-friendly gives you an advantage over the other restaurants. This is my first choice for fast food!!!!!!!!!
always on point
The chubby chicken burger is amazing
Good service
Great fast & cheap Breakfast.
Best Burgers out there!!
How do you forget things when they re written right in front of you.
The workers were very respectable and hasty replacing my order
Good breakfast
The Valcaron location did a great job serving the rush at the time I was there. Food is fresh.
Slow service
TAT was a little slow. Food was good
Recently constructed and spacious. A&W is authentic fast food. Its the only fast food restaurant where I like everything on the menu.
I always receive friendly service and good breakfast at this location.
All was good food, service and sanitary
Yummy thanks eh..
It was good but nowhere near what it used to be
Quick service even though I ordered chicken
Mozza combo mmmmm
Fresh food that tastes good. Open until 10pm right now even with COVID-19.
I went threw drive threw at A&W this week and was served by the kindness women by the name Deb. She took my order and I wanted made fresh, she was so pleasant to deal with. She even came and brought me my order and napkins to boot without me asking. We chatted for a minute. This was the best service Ive ever had in Val Caron. Thanks Deb!!
Waited 20 minutes in line for breakfast sandwich..customer ahead of me was so angry she left a 30.00 order..terrible service..
If I could give less than 1star I would completely butchered my order on many occasions really hope higher ups get their staff properly trained.
Always friendly reliable service and they have never messed up an order.
Service was horribly slow and they let in 3 people without masks even though there is a sign in the front door that CLEARLY states NO MASK, NO ENTRY
My order is always screwed up when I go through drive thru, very seldom right even when specified
Love A and W food Healthiest fast food available
Great burgers and service. Thank you.
Good food
AWESOME
Prices keep going up ... food is good
Napkin despenser was empty, was quickly replaced with a full one. Ordered teen burger with fries well done , got what i asked for. Food was good.
Great food and service
Pros. Fast. Convenient location. Tasty burgers and the like. Great all day breakfast. If Im going to eat fast food its A&W. Cons. Its fast food
a n dubs
Oh yeah can I get a grandpa burger with cheese no onions with a frie and rootbeer please!!!! Love it
Quick snack
Good food
Awesome service
I dipped my buddy burger in chipotle and it tasted great I almost wanted to buy more an ask for chipotle instead on ketchup an must
Great Valley location
Always service with a smile
Awesome little half day getaway.
Good food and good service
Great place to eat...
Restaurant in val caron not worth the while. Staff I have interacted with are miserable, the rings were overcooked and hamburger slapped quickly together. Not going back
A small but lovely spot to eat. Plenty of seating.. clean and friendly staff.
Love their poutine. Chieken tenders yummy.
Longest wait every time you come and no napkins no salt ketchup. Wont be back
Great job very beautiful people
Sorry I keep stealing number 14 lol
Nothing to write home about. Its fast food.
Love the Hashbrowns
Excellent service
waste of money
Great bourbon burgers
First time here. Root beer is by far the best I have ever tasted
Fast service friendly staff good prices
No napkins no ketchup or vinegar plus I had to wait over 5 minutes for my meal
Richard made our visit pleasant! Very upbeat and friendly ! Will be coming here again!
Delicious food, fast and friendly service!
Its alright