McDonald's in Val-d'Or

Always errors in deliveries, its inevitable when you call to find a solution they say that you have to come and pick it up in stores that they cant do anything else but if I ordered and pay double for the food is precisely because I dont want to leave the house Training employees to know what blt or the word poutine means in Quebec would also be a good idea

Parking: Non Food

We had a good time there, its not a 5 star restaurant but its very well delivered for what it delivers.

Why is it so cold in the childrens playroom?

I dont know why but its time no matter what McDonalds there are always order errors

Got the same order wrong twice, as well as rude customer service. Dont take the chance of losing your money, there are several restaurants within a 2 minute walk

Really very long weekend, lack of staff who speak French, poorly cooked disgusting food

There are often errors in our orders. Missing items

I liked it and I recommend it

Cold meal. Soft and rubbery kibble Cold BigMac. Fries have been waste for some time. Service in English only despite having requested it in French. Parking: Sufficient parking space. Kid-friendliness: Games for children.

Slow service for a drive-thru order

Service was excellent

mairci maique doe ge swi satisfied buy maik do now Vegetarian options: organic chicken Dietary restrictions: diabetes Kid-friendliness: Yes

What a disappointment, a service, a welcome and I will put a point to my opinion that more than half of the staff would need to change radically.

GOOD

Hes still missing everything. Especially milk and other dairy products. Its annoying!

Delicious food Great meal.

Pretty good! Own!

No mcmuffin after 11

For some time now, the McDonalds in Val-dOr has not been serving its customers well and it is truly disastrous.

Food

My last order was incomplete.

Correct

Mc Do what haha

An excellent place, especially for the playground.

I go to eat there about once a year when I have a bad case of rage . Today I ordered a quarter pounder BLT trio without cheese ..well done!!!! I received a quarter pounder without tomatoes and with cheese! I go back to get the right item, the employee doesnt understand me and gives the quarter pound to another employee.... He doesnt even apologize for the mistake after 3 or 4 minutes and gives me my order back without a word.... I received a quarter pounder B(bacon)L(lettuce)T(tomato) without tomatoes without bacon and without sauce BRAVO!!!!

Transactions billed twice under the pretext that they were not completed even when showing my bank card statement. The employee told me that the transaction would be refunded within the next 24 hours...48 hours. later no refund.

McDo lambda

OrdnIte

When I go down to Abitibi, I always stop at the McDonalds in Maniwaki. Very good service, the staff is in a good mood, Its perfect! 5 Once in ValDOr, same thing, go to McDonalds, however, disappointed, I did not get the same service and it is dirty. Lets say 2-3

The first contact must do this in French and not have me served only in English, it is a written law

Very good service and the hamburger was well done thank you! Very clean table, well done for the cleanliness of the dining room!

Very long service and everything was cold

Normally my crispy buffalo poutine never disappoints when they dont give me a classic of course. However today there were black mottons in my poutine. It looked like Venom had come in. I hope for your sake it was just poorly made sauce and not venom cum. Was extra fret

Friendly and smiling staff

The old lady who works there always makes mistakes, shes stupid

The only thing good at McDonalds is the breakfast the rest blows just my opinion. Parking: Its outside if you been you know . Wheelchair accessibility: Theres wheelchair access GTFO Really .

Service hors pairs

Excellent service, clean and smiling employees, Congratulations!

A crispy mccrispy served with a leftover slice of tomato, no salad, no mayo. Its nice to cut corners to go fast, but push yourself a little more than that.

Be careful, they are dishonest enough to give you a 1/4 pounder with 1 slice of cheese, return it! And whats more, one of the oldest shift supervisors was on the line... Thank you, its planned

Ok.

Very bad service with the girl at the drive-thru! Sacred and stupid in his answers

The play area is too cold

Worst experience ever, lukewarm croquettes and fries on the verge of being cold. The sauces were missing. In the 2 cheeses one had ketchup the other did not. One star is far too much...

Table not clean, four errors in our order no service to rectify the order. Kid-friendliness: Well-adapted childrens park Wheelchair accessibility: Well-adapted access

Lack of cleanliness

I ordered via the app, super fast service. Of all the Mcdonalds in Quebec that I have visited recently, this one is the most efficient and satisfying! The residents of Val-D or are lucky!!

Fast and courteous service. THANKS !

Went there the first time with an friend who goes there all the time service was excellent and friendly

I had a macpoulet with beef

Its a McDonalds

Very good service and the waiting time was very short.

I ordered on the giant iPad and they canceled my order for no reason. Very bad service I do not recommend this very unwelcoming McDo.

The hamburger didnt taste to good it didnt have much taste at all .

Super clean

Good like all MCs Dietary restrictions: Can cook separately Kid-friendliness: Games room etc. Wheelchair accessibility: Everything is wheelchair accessible

Concentrate on your in restaurant clients also, dont forget them. We actually walked in, instead of using the drive thru

Noisy. Big Mac not good. Compared to that of Amos Saw muffin and coffee at neighboring table. Seemed good. Maybe try it next time.

Very good service

Starting with the things that are missing in the orders, the wraps and/or the burgers literally garoching or wrapping everything wrong, its simple, theres not a single time thats not wrong with my order, and every year it gets worse and worse

My visit to this McDonalds went well. Not too busy day

We are ready

I dont know if the problem we experienced was of a technical nature since the order placed at the drive-thru and which was displayed on the screen was correct but, once at the window to pay, nothing was there. Rather than explaining and politely asking us to take over the order, an endless exchange in which we were blamed for the problems that occurred took place. We were calm and understanding throughout but eventually all the staff were losing their temper, arguing with each other and taking turns involving us. It was a more than unpleasant service experience. Ill blame the errors in our order but Ill let you figure it out...

We have all already experienced the experience of a weak link in teamwork during rush periods. Ill let you imagine what it would be like with only weak links. This is exactly what I experienced at this restaurant. The escalation of incompetence was masterful.

Nice place

Super cool

Always a great tasting coffee

Really disappointed really disappointing quality served ark I didnt even have my order in full the machine didnt give the receipts and the cashier didnt want to give me my receipt entuka really but really disappointed really stupid cashier

Lack of things in order plus the pieces of pineapple were out of date

Esti ke lmonde stares at me but that doesn t stop me from going to eat my little Big Mac Vegetarian options: They are not present but what do we need to worry about two others

Ive ordered several times and items are missing when they arrive at home and when you call, no one answers.

Following multiple oversights during our previous orders, we got into the habit of checking the order before leaving. However, this evening, a member of staff called us firmly, insinuating that we had tried to steal sandwiches (he claimed a check so that we would leave with a light heart, but in my opinion the check should be done before handing over the check). order to the customer! Because in fact we had returned to the counter once again to ask for the missing sandwiches. After his check, he offered neither apology nor regret, emphasizing that it was a simple check. And the icing on the cake when we got home we found that another sandwich was missing! The service is very deplorable! This is the first time I encounter this awkward situation!

A cheeseburger without meatballs!!

Still the same, except I dont like cardboard straws, but I bring my eco tupperware straws Parking: Yes Kid-friendliness: Yes, its the favorite place for them Wheelchair accessibility: Access hatch

Not able to have an exact order....

The drive-thru service is very poor

Every time we order something is always missing like in the big big mac bacon they are not able to put bacon in it as it is supposed to be one would say that it just does not tempt them to put the right ingredients in our sandwich

Very good and quite clean

Good services, but speaks English and French..

Clean good service

Beautiful renovation. Parking: There are places for the disabled, for internet orders and places for deliveries. Kid-friendliness: High chairs and games. Wheelchair accessibility: On the first floor and button for opening the doors.

Edit; It get even worse, they are now closed at 7h30 PM !!! Not opened in the mornings. What the heck.!??

Delicious and quick! THANKS !

Door was lock.. had to order side window.. but service was fast this time

Lady that helped us was super nice. We ordered at the robot since we dont speak French. But she spoke Excellent English

Often order errors 6 times for the same hamburger to make me say but sir there are no more onions pi jduis like well you put them in the first one you made and which you threw in the trash entk sa took 45 minutes to end up with a $14 hamburger with just ketchup 2 meats and 2 pickles having known I would have made it myself at home entk the more I go there the more I am disappointed with the ordering errors extremely often for my part and yet I specify very well what I order but it seems that its not their problem

closed every time I wanted to go there and a van was blocking the drive-thru, I continued on my way to Val dOr where it was open

It took 15 minutes to get our order and it was cold

The food is excellent

I was in the car and I placed my order. When I went to the window to pick it up, I asked for two sachets of mayonnaise. The guy made an attitude and a contemptuous look as if he was insulted. However, I ask for mayonnaise everywhere in McDonalds in Quebec without any problem.

Still a classic

MAGNIFICENT LOCATION

Im often missing something from my order

Items missing half the time. The service is pitiful. How do you make 3 errors in an order that only contains a trio?? I hope the managers will wake up. Last time I go there

Once again very poorly served, no fries with the trio

We cannot give 0 stars. Very bad service, not because its slow, but because its impossible to get out of there with an exact order. Its even worse when you have it delivered because they never answer the phone. Its extremely rare that I give such a negative rating, but its difficult to give a better rating than this one. Lack of manpower can justify slower service. But such a high error rate is quite ordinary. There is always at least one incorrect item in the order when not several. How can we forget the meatball in a burger or the fries with a trio? Last time they also forgot the bill. The managers do not seem to be doing anything to correct the situation which has lasted for several months. Do not leave the place without checking the order.

1 star as a minimum is largely insufficient. It deserves -2 stars. Having worked in fast food myself for over 10 years, I consider this service pathetic. Unacceptable is not enough to qualify what we experience for what we pay at this branch. Avoid doing business with them at all costs.