1085 Canada Pl, Vancouver, BC V6C 0C3, Canada
Cactus Coal Harbour is your go-to Coal Harbour restaurant for undeniably delicious food in Downtown Vancouver. Born on the West Coast and growing across Canada, Cactus Club Cafe offers the best in global cuisine using local, fresh ingredients served in a vibrant, contemporary setting. Whether you’re joining us for daily happy hour, a casual lunch or a relaxed late night dining experience, we have you covered. From group dining to private dining, our location also offers unique spaces including a private dining room, perfect for any celebration. Our service is attentive, warm and unpretentious. Our people are passionate about delivering food and dining experiences that will keep our guests coming back again and again.
Aidan our server was very nice and knowledgeable. We we’re group of 11 people with separate table. I ordered Rigatoni Bolognese and explained thoroughly what ingredients its made of. He was very patient and entertaining. We had a time to chat with him while paying our bills. He made our experience at Cactus Club Coal Harbour very memorable.
Went there 3 days ago. Our waiter was extremely nice to us (I would say give him a raise, but I don’t know his name :c). The food was rich and delicious, also the drinks. If I ever be able to visit Canada again, I will definitely go back, and I suggest you to do the same🤍 Ps: Oh, and try the Key-Lime pie!
Our server, Jade, was amazing. She made 2 fantastic suggestions, the red coconut curry and the butternut squash Ravioli. We got both and shared them, and substituted chicken for the prawns on the Raviolis. Both dishes were excellent!!! We were seated outside on the heated patio, which was plenty warm. Jade provided great service and was extremely kind and welcoming. We will definitely go back.
I absolutely love the location and setup of the Cactus Club at Coal Harbour! The stunning waterfront views combined with the sleek and modern design make it a standout spot. My go-to drink here is the Sangria—it’s always refreshing and perfectly crafted. The food, atmosphere, and service are consistently top-notch, making every visit an enjoyable experience. It’s no wonder this has become a favorite go-to spot for me and my friends whenever we’re in downtown. Highly recommend!
We really enjoyed everything at the restaurant! The vibes the food the view and the service. We ordered all 3 sushi plates and they were amazing. The calamari is also really good. We also ordered the avocado salad, its good but not very special. Highly recommended place
Amazing views if you get a table at the waterview dining area. Highly advise reserving, as it's quite busy. The food is spectacular. The dijon salmon and crispy tofu bowl are delicious and the sides of fries are addictive. The service is friendly and accommodating to dietary restrictions like lactose intolerance. The washrooms are clean, huge, and luxurious. There is a TV in front of every urinal!! 10/10 we will be coming back!
I really was fan of Cajun chicken in Cactus club, but unfortunately they change the recipe and in past 2 times I was there that was so awful for me, before was like as club sandwich now it’s like a burger with sweet bread 😬😬 Please don’t change your recipe to sheet method.
We had a fantastic lunch at Cactus Club Cafe. Upon arriving without a reservation, we were told it would be a wait to be seated outside, or we could get seated inside the Lounge immediately. I wanted the harbour views from the terrace so I opted to wait. I'd say it was about a 10 to 15 minute wait, but I didn't mind because watching the hostess work was amazing. She was very efficient, a powerhouse in heels, and with a smile. Once we were finally seated at our table, they didn't have physical menus, only virtual, but this suited me fine. I finally decided on the Truffle Parmesan Chicken and my partner got the Steak. The food was sublime. The chicken was absolutely delicious, crispy outside, and well seasoned. The gnocchi was to die for, melt in your mouth soft, and the sauce was flavourful. Even the mushrooms were absolutely gorgeous tasting, like an explosion of flavour in your mouth. My partner's steak was good, but my chicken was so much better. On the other hand, the drinks were very poor. A bit too boozy for my tastes and expensive. We also got the chocolate cake to share and it was good but super rich and decadent. We could barely finish it between the two of us and the vanilla ice cream did little to help. Overall, Cactus is clearly a popular spot and the food is enough justification why. I would love to go back and have their chicken again, so I highly recommend it if you are going to check it out!
Cactus has become an oiled machine to get you in and out efficiently. The beer selection is small, the food is boring. This location has great view which makes it more bearable
I made a reservation in advance and was shown a spot with a nice view. I visited during happy hour and was able to eat relatively cheaply. And this is already my 5th visit, and the staff wasnt that friendly except once.
I normally love Cactus Club as its a consistant and quality meal. I wanted to try the new 14oz rib eye and it was so bad, absolutely not remotely worth the price at $64. The cut was very fatty, but not good fat, more like inedible fat. I ordered rare, and it was more blue rare, zero crust and cold inside, no rendering of the fat or any internal flavour. The cut somehow lacked any cap, which is always the best part of a ribeye. It was just a very low-end grocery store cut of meat, not at all tender or flavourful. It was covered with their burgundy peppercorn sauce, which was watery and completely lacked flavour or depth. I didnt send it back because there was never a guest quality check-in, and I was with my family. Service was pretty bad. Id have at least asked for some salt to flavour my steak if the server had come back to chek in. And we were there for a birthday dinner, yet zero offer of dessert, coffee or anything else. Side was just green beans, which were good but kind of weird to just have a bunch of beans and fries. My familys meals were all good, hence the 3 stars. Had I been alone, it would have been 1 or 2.
6 or 6.5. Tuna poke bowl is great and healthy. Red curry is also really good but maybe double chicken since there s not enough. Worth coming if around the convention center for sure
BEWARE of this club. Theyre racist & didnt let my friend in because of his ethnicity.
racist employees not letting in mexicans its 2024 and this is the service... Food : 1/5
Food was very good as was the service! Definitely recommend reservation. We came by on a Sunday night with one, and it was packed. There did seem to be a line available for walk-ins. I got the spaghetti portofino and my husband got the tuna poke bowl. The Portofino was one of our favorite dishes we had in all of our Vancouver stay.
Best in everything - food, ambience and service. One of the best sushi (vegetarian) we had. Their menu is truly international. Eclectic and delightful place to have great culinary experience.
We loved the Hamachi sashimi, and the Thai red curry was soooo good! Gorgeous location and great service!
Great food, drinks and service!
Very friendly staff drinks were great and food was delicious and that cheese cake for birthday celebrations was amazing!
A great meal, great wine list and great service. Thank you for maintaining excellent standards here. I attended opening night many years ago and its still a fun place to meet up with friends.
This was great 8 years ago and is still great today. It offers a variety of flavours and good fusion options. One of the better places to eat in Canada place. Highly recommended
An amazing dining experience. Omg, staff are absolutely amazing. If anyone was having a bad day, as all people do, you would never know i will go back definitely. Such a great atmosphere. Wow.
We had the sweetest server and loved the heated patio!
I went to this restaurant and my review was deleted earlier as well, this is a restaurant for people with white and pretty privilege. The server was racist and you re looked down if you re from any other ethnicity. Server brought the drinks first and then asked for the ID. She only asked for one person s ID in a group of 5 people. This is rude. If you want to see the ID you should request it from everyone on the table to avoid any awkward situation. She looks too young, I would need her ID, everyone else is fine quoted the server. When we asked why it wasn t asked from everyone else on the table, she bluntly took the drinks back. We got up and left and she and other management had no remorse on their face. Servers are rude and think they can get away with anything because people will keep coming to this restaurant no matter what. If you delete this review now, then you know you re guilty. 0 stars for your ambience and your atmosphere
The cheeseburger was delightful.
Great place with amazing views.. We had great experience with food quality at our first visit but next time was after two days .. food quality was different and not tasty .. beef and chicken was undercooked... may be because it was busy and crowded .. overall nice place and location Food
Best as always! Best ambience and awesome service. Whenever I visit Vancouver this is my favorite spot. Vegetarian options: Lots of vegan options
Beautiful view of the harbour. Dining room too dark for my friend to read the menu without aid.
We had a fantastic time at the Cactus Club, celebrating my sisters birthday, where we experienced exceptional service from the friendly staff, who were always attentive to our needs, such as ensuring our water glasses were always full, and the food was simply amazing. It s worth to try nice ambience
This was a great experience! Great seats by the window, great food and really great service. Loved the creme Brule and fish tacos!
Service was amazing. We had a wonderful time.
It is one of the best Cactus club locations. Staff is helpful, and food is amazing here always.
Great place!
It was very tasty, but the waiters were not very polite and did their job unprofessionally . I often visit this chain of restaurants, but I obviously won t return here
My fiancé and I really enjoyed our dinner, the food was amazing and the service was wonderful! We will definitely go again the next time we are in Vancouver.
I celebrated my bday here. All day long since 1 PM was calling to the restaurant to make an adjustemt on my reservation otherwise, they will be charging fees to my credit card as the policy indicates I have until 2 hrs before the reservation to make the adjustements. No lying I call more than 20 times, they put me in the waiting line for more than 1 hour, so I coul never talk with someone from the staff. The service at the restaunrant was good, however, as the restaurant were so busy, the waiter never come back again to asks us about if we need something or if the food was good. I ordered the sushi salmon and the steak and fries and everyhting was sadly cold. :(
Annual late lunch/early dinner with my 5 other buddies....who use to work in the hospitality business together. The food was great as usual and all the staff was very attentive and pleasant. A special thanks to our waitress Jesse who added to the fun we had with not only great service but even a better personality. Thanks!
Very delicious food with amazing ambience service and views. I highly recommend this place. This one is a must visit.
Cactus Club Cafe Coal Harbour is the perfect spot for great food and stunning waterfront views. The atmosphere is lively, and the service is always excellent. My favorite dish is their tofu bowl it s so fresh, flavorful, and satisfying! Watching the sunset over the harbor while dining here makes it even better. Highly recommend for both locals and visitors!
Awesome vibrating atmosphere! Great service and food
Here s a draft for your Google review: I had an incredible experience at Cactus Club Cafe Coal Harbour! I booked a reservation and was thrilled to be seated at a waterfront table with stunning views. I ordered the Steak Frites for lunch, and everything was fantastic perfectly cooked steak, crispy fries, and excellent service from start to finish. The atmosphere was vibrant yet relaxing, and the team made sure everything was perfect. Highly recommend this location for a memorable dining experience! Feel free to tweak it as needed!
Super nice vibes and service :) probably my fav cactus club to go to in the city. It s a big location and we didn t need a reservation for 3 people when we went on a Friday night @ 9PM (for Happy Hour!). And as always, their peach Bellini drink is super yummy, and I also recommend their teriyaki chicken bowl!
To whom it may concern, Today we celebrated my boyfriends birthday. I would like to highlight that Acaicia was AMAZING with us. I ll always comment when a service is more than excellent. Her politeness, service and dedication to work was something I was urgent to speak about. I drink water like an elephant and she was ALWAYS there with water and attending all the guests. She was totally the chocolate to the cookie, everything was perfect. Thank you kindly for everything. Sincerely, Jose
Cactus Club Café in Coal Harbour offers great food, stunning views of the water and mountains, and a fun vibe. The menu features fresh, flavorful dishes with a global twist, and the service is friendly. It s a perfect spot for casual meals or special nights out #ContestEntry
The Cheddar Bacon Burger at Cactus Club Cafe is delicious, and the restaurant is very accommodating for food allergies. They modified the sauce for the Butternut Squash Ravioli with Prawns to be soy-free, which I really appreciated. The service was excellent, and the view of Coal Harbour made the dining experience even better. A great spot all around! #ContestEntry
The atmosphere and vibe here is nice with a good view of the mountains. But unfortunately, the service here is terrible. It doesn t look busy but we waited 45 mins for our food to be served. The food was good but it is on the pricey side.
Cactus Club never disappoints! The food is great, and the service is top-notch. I love the nice view and location, which adds to the overall experience. Its also much easier to commute here than to deal with driving and parking. Whether youre out for a casual meal or a special occasion, this place is a winner. Highly recommend! Parking: Parking available at Vancouver Convention Centre
Great location, good food and drink. Lots of options.
The view is stunning the Vancouver Harbour close-up and Stanley Park in the distance. The staff is polite and welcoming. The quality of the food is good, and the price, considering its status, is acceptable.
Delicious food, excellent service, pleasant atmosphere
12 ounces steak was perfect!
Wait list outside the restaurant was longer than expected. When it was time to be seated, we had walked by so many tables that were not cleaned and set. There were a lot of staff just standing around that we were surprised how long it took to clear tables, which would have helped with the wait listed table guests. Also, walking from our table to the restaurant was very long and far away. Parking: Parking in the convention centre lot is very expensive and there were limited street parking available
Seana is the best bartender ever!!! She is so delightful and accommodating. Will always order from her next time and ask for her excellent service! She is attentive and detail oriented.
Great view, service, and food! Cant go wrong with any of the seafood options.
Great spot with stunning waterfront views! The ambiance is trendy, and the service is attentive. Loved the creative cocktails and the food the Butternut Squash Ravioli is a must-try. Perfect place for a date night or gathering with friends. Will definitely be back!
Beautiful restaurant and perfect spot for a tasty dinner with an amazing view. I especially love the chocolate lava cake!
The service of this location was amazing and the guy named Nick helped us. He s the most pure soul I ve ever met. I really loved the ambiance and customer service. Would recommend this place to everyone.
One of the best blackened chicken in Vancouver
Amazing Happy Hour with equally amazing food choices. Packed even at 3PM, means it s popular and well liked. We were served exceptionally well and did not feel rushed. Would be a regular if I lived closer!
Lovely location with a beautiful view of the water, Stanley Park, and the mountains.
The best Cactus Club in town! Amazing views and location. The menu seems a bit elevated from the others, catering to a slightly older crowd. While a busy room, it s still comfortable and a great place to get together with friends. Highly recommend the Poke Bowl! It s amazing! #ContestEntry
Heated patio was nice for fall, sugarless margarita was tasty, service was a bit slow, not sure if they forgot about us on the patio #contestentry Food
the food was great but unfortunately i got food poisoning after one hour. the service was okay, the waiter never came back to check up on us, didn t even light up a candle nor did he brought us water as they always do Food
I love it here max is awesome so sad to see him go, I m a regular and he made everyday so fun. He went above and beyond, he really cared
One of my favourite, reliable restaurants in Vancouver. They have a good happy hour and great cocktails (their peach bellini is a stand out).
I had a very mixed experience. The food was amazing! However, the service was a real letdown. From long wait times to inattentive staff, it felt like we were an afterthought. We had to look around and wait so long for our server for basic things like refills or even to place our order. While the food and atmosphere made it worthwhile but I m hesitant to return due to the service. Never felt like this in any another locations.
Came here twice during my visit to Vancouver. Food was incredible, and the service was excellent and well organized.
Beautiful views of coal harbour and reliable cactus food! #ContestEntry
This is my favourite cactus club. Great views and great atmosphere!
Always a pleasure to sit in such surroundings and feel the heart of downtown Vancouver. Food is always consistent and tasty, service is on point and they have many seating areas for different occasions . Food
The views and vibes are amazing at this location. Food and service are just your regular Cactus standards. #contestentry
Beer served in a warm glass. Wrong wine (2× price, asked gris got noir). People who sat after us ate before us. Bartender/servers never checked on us, on their phone or chatting with off-clock staff. 25 minutes wait before anyone talked to us to order, after that we actively tried to get their attention, otherwise they would just walk past. Over 30 minutes waiting for food (burger and tacos). Burger overcooked and very thin.. Me and my partner both got a side of fries. Mine was hot and fresh, hers were cold and soggy. We asked to sit at the covered patio, but we were told it was closed. They sat some people there after we sat at the bar. Some guy (a busser I guess) kept giving me weird looks... The restaurant was not busy when we came, this was one of the worst experiences Ive had at a restaurnt. To sum it up: Just because its well known and in a good location, doesnt mean you can skimp off on untrained staff. The only time when our server was attentive was when it was time to pay. When she realized we didnt tip, her face and tone dropped. Obviously disappointed. I feel bad, but Im not going to tip on a sub-par service. Im as disappointed as she was. To recap: -SLOW service, even when not busy -No attention to food -No attention to guests -Lack of professionalism -Long waits for anything -Awful and mediocre service -Untrained Staff (or thats what it feels like) Im not pulling all of this out of my a**, I work in restaurants too, been doing so for 10 years. FOH and BOH. Ive worked at places like cactus club and this is NOT the standard. This is a failure of the management and leaders in charge of running things smoothly and efficently, and no one else. We went there on monday nov 11 around 10-10:30pm. Wont come back.
We had lunch here twice. Food is good and scenery is so beautiful. Washroom is underground. Food : 4/5
Great service and food
So i made a booking and wanted these U shaped booths overlooking the water. Didn t know whether they are part of Dining or Lounge. I selected Dining but in the notes I specified the seats i wanted. Later received a message saying because i chose the wrong area they cannot promise those seats. Which is absolutely absurd. I made my booking well in advance, instead of checking my notes and reserving the right seats they just decided to put the blame on me and made an excuse to not give the seats I requested. I canceled the booking and took my business to Joeys, requested their booths and without any fuss they gave me those seats. If you look at the reviews of average Joey and Cactus you would see JOEY is consistently better. Because they hire servers with great attitude. It s very unlikely I would give much business to Cactus anymore.
justice was our server and she was absolutely amazing!! she met all of our needs and deserves the highest recognition and praise. love her and love cactus!! (sincerely, earls girls :) )
Food was excellent! Service superb, especially from Liam and Bayer! We went there 3 times for happy hour food and drinks while visiting the City of Vancouver!
Fantastic aesthetics and views of Coal Harbour.
Had an Amazing server Dakota at Coal Harbor Table of 11 Separate bills Handled everything amazing Verified every order Would definitely request her as our server for next time. Thanks Dakota!! All 11 of us thought you were amazing
The staff were working heroically to please the Grey Cup crowd but always treat us really well. We love the view and ambiance at Canada Place - its lively but really comfortable. Dave & Sue
Good atmosphere. My group stayed and chatted for a long while . Very busy. Service reflected the full house. A bit slow but nothing to complain about. Very over priced for what you get. I love Salmon and I did NOT love their Dijon salmon. It was good fish but I did not care for the dish flavor itself at all. Very disappointed. Everybody elses food was fine. Nothing spectacular and not doubt it was worth the huge bill. But it was a good place to sit and catch up with family.
While the atmosphere and food were fantastic, the highlight of my evening was being attended to by Lauren. She is professional and knowledgeable, yet simultaneously friendly and approachable. The quality of service that she offers is rare these days, and I highly recommend that you not only dine here, but ask to be seated in her section (if she is working).
This is one of the best cactus clubs.
Favourite cactus club in Vancouver! Happy hour deals are #ContestEntry
Our server, Will, was fantastic and accommodating. Booking system online and the accessibility to modify changes to your booking was straightforward. Saved us a lot of time calling in
The med bowl, cheese cake and the service is absolutely great.
came here 5 times in 4 days and legitimately only had the Peach Bellini, idk if anything else is good but the peach bellini is so good that it really doesn t matter just come have a peach bellini, or 5 idk live your life love you
Food took forever sorry Vegetarian options: They to the prawns _scavenger out of my dish- ty Food : 5/5 |
Amazing staff, delicious food, would definitely go back again!
The place is beautiful and even more so because of where it is located, with a nice view, the staff is very friendly, they serve you very well, (I thank a Latina girl who helped me), and the food is delicious, my friend and I left the restaurant satisfied. I hope to come back to try the other dishes and 100% recommended
Great staff and food
Yummmy
Ive been to cactus several times, and the food is getting worse every time
Beautiful restaurant with a great view. Staff is very friendly and welcoming. Service and food were great as well. Will be sure to visit again the next time I visit Vancouver.
The views and food are equally amazing! The best part however, was our waitress Alexis. She was simply one of the best waitresses Ive ever had. I thought great customer service was a lost art. Alexis proved that its alive and well.
Aoife as very professional and respectful and took great care of us !!!!
We dined at this restaurant without a reservation and were seated right away, but our experience quickly declined. We ordered around 9:30 PM, received our drinks in 5-7 minutes, but waited over 40 minutes for our food, which included just three items one being fries, which shouldnt take that long. The server seemed indifferent, and to top it off, they almost charged us twice for our order. Fortunately, the manager was helpful and resolved the issue. Overall, I cannot recommend this restaurant unless you have plenty of time to waste.
Came here on a Sunday evening about 10 minutes before happy hour could end. Didnt have to wait at all for a table and got a seat with a lovely view. Our server was really nice and friendly. The food and drinks were great. Good happy hour deals. We spent about an hour there. Everything in the picture was $52 excluding tips. Amazing happy hour deals. I will definitely be back!!
This is one of the best restaurants in the downtown. View from the Coal Harbour is stunning. Vegetarian options: Their Crispy Tofu Bowl is the best Vegetarian option.
Atmosphere was amazing! Food took a while and also fries were cold. Service was a bit slow to bring a new batch of fries. Enjoyed the steak frites.
We had a 4 course set menu, and the food was delicious The Kale salad was unexpected but very tasty. The Ravioli was lovely, although the Prawns were soaked in garlic, which was a little overpowering. Calamari was superb, and the steak was cooked perfectly, and to finish, the Key Lime Pie was tangy and tasty. It was our Anniversary and this was noted and marked on the dessert plate. We chose a bottle of wine but it was dryer than we expected. We only drank half of it, and the waitress announced when we asked for the bill that they were only charging us half price. This was unexpected but a lovely gesture. Thank you for a lovely meal.
Great food and service! The only downside is they don t have a kids menu.
Cactus by name, cactus by nature. Who advertises happy hour and then tells you those drinks aren t available? Pretentious door staff, bar staff with a bad attitude- no tip for you lady
Great if you can get a spot on the patio, or near the harbourfront window. If you cant though, its a busy place thats fairly dimly lit. The food is good, but youre paying for it.
Always my favorite restaurant!
Everything is great
Will was the best server. Came on Saturday with the girls to celebrate one of their birthdays and Will did a great job at making it a special night for our girl. Drinks were fast, food was fast, service was great. Even despite it being busy. Very impressed. Also the espresso martini was SCRUMPTIOUS.
Had a girls night with a couple of my friends Monday night around 7pm in the lounge area, it was a vibrant atmosphere. All of us had 5 red wines, jalapeño magerita, yam fries and the calamari between the three of us. Cactus definitely has the best jalapeño margeritas, however our waitress (blonde hair) came across as rude, dismissive, negated come to the table for within a timely fashion for any check ins and when she did, she d be quick to leave before we could even finish a sentence. She wasn t very friendly and the initial interaction was her asking for our drink order immediately. We eventually ordered the calamari, however it was too salty. She didn t check in for a while when we received it after 20 minutes of receiving it she came back and we informed her it was too salty and she told us she would take care of it however she seemed very displeased and bothered to do so. I waited a while for her to come back to order a drink and yam fries, however again she didn t come back for a long time. I made eye contact with a number of staff walking by all whom didn t come by, eventually I went to the bar to order and the female bartender wasn t very courteous and told me to wait for my server to return. When she finally did, I had just ordered the drink and before I could finish my sentence she was already walking away I said excuse me and she walked back in order for me to place an order for another appy. At the very end, she had another team member take our payments. I thought Cactus held a high standard for service however every time I go to this location the servers are generally unfriendly, very forgetful, and dismissive. Disappointing, unfriendly and poor quality service overall.
Great place to celebrate special occasion ! Our server was Kale Bro and he was very courteous and helpful. We had the yam fries, Nashville chicken, bolognese, and Robs burger. Our only complain would be for Robs burger which was a bit too bland without any substantial filling. Washrooms were clean and spacious. Reservations are definitely recommended else you need to wait in a separate queue to be seated. Also, the evening reception staff were rude and standoffish but the staff late night were courteous. If youre celebrating a special occasion, 1 dessert is on the house ! We got creme brulle and it tasted fantastic! Great view and convenient location too!
Has to be the best Cactus location in Vancouver. Food was good and the views were nice. We hosted a birthday dinner, and the service was the best. Everyone in the party had an amazing time, huge shoutout to Daisha for being the best server we could ever ask for. She handled everything perfectly and made our night 100% better.
I visited without making a reservation, but I had to wait 10 minutes to get in. If you want to sit by the sea, it is better to make a reservation in advance I had a green salad with salmon topping and it was very delicious Canada has the most delicious salmon The pasta didnt seem to suit Japanese tastes, but the shrimp was delicious I want to come again when I come to Vancouver translation I visited without making a reservation, but I had to wait 10 minutes to get in. If you want to sit by the sea, it is better to make a reservation in advance I had a green salad with salmon topping and it was very delicious Canada has the most delicious salmon The pasta didnt suit Japanese tastes, but the shrimp was delicious I want to come again when I come to Vancouver Vegetarian options: There are quite a lot of vegetarian menus translation There are quite a lot of vegetarian menus
Warm friendly atmosphere with views across the harbour. Great food, great service from friendly staff. It can get busy tho, so recommend booking. Really enjoyed our visits.
I recently dined at Cactus Club and had a fantastic experience. The atmosphere was vibrant, and the food was fresh and tasty! The highlight was the waitress service. Our server was attentive, knowledgeable, and friendly, offering great recommendations and checking in at the perfect times. Overall, I highly recommend Cactus Club Coal Harbour for its excellent food and exceptional service. I will return!
Dined here last night . Table booked for 930 .Seated at 950 . No server until 10.10 . All meals were cold . Server was rude sharp and not at all pleasant when we told her . She then proceeded to laugh at us to another colleague. When I asked her why she just laughed . And walked off . Compared to the same restaurant in Kelowna it is way below par . Wouldn t recommend it . Food below par service poor .
One of the best locations of Cactus Club Cafe. Right at the waterfront, great scenery just very busy everytime, but still, food is great. I think they have bigger serving (like calamari, truffle fries) here compared to other branches but the same for steaks.
My monday routine. I love the staff, the food is always consistent and delicious (especially the creole steak.), no complaints. The only reason the atmosphere is a 3 is because its just.. Too contrived. Someone in head office designed it and it shows. But thats not a detraction.
One word, delicious!
Awesome spot to hang with friends! Good food, drinks and amazing customer service!
There was about a 15-minute wait as we didnt have a reservation. The hostess was well organised and communicative. The server was less attentive and changed twice during the meal. The roll was more filling than I thought it would be and an appropriate size since I was looking for a smaller meal.
The service was really nice and attentive. All the food was really good and cheesecake was delicious too. Great location as well.
When you eager for a combination of delightful food, awesome ocean view and a nice service . Isaac our waiter was so amazing Food
The restaurant is well located with a beautiful waterfront view. The service was very attentive and warm. The food menu offers a variety of options, including sushi, burgers, poke, steaks, and pastas.
Came here for dinner on a Friday night. The place was packed. It would be better to make a reservation so you have to wait in line. We had the Baja fish taco and cheddar cheese burger. The food was very good. Although it is very busy, our waittress Macy (not sure I spell her name correctly) was very friendly and attentive. She even drew a heart on our receipt.
Highly recommended! Food taste so delicious and service was really good!
A Perfect Birthday Celebration at Cactus Club Cafe Coal Harbour Last night I celebrated my birthday at Cactus Club Cafe Coal Harbour, and it was nothing short of spectacular! From the moment we arrived, the staff made me feel incredibly special. The atmosphere was vibrant, and the ambiance set the perfect tone for a memorable evening. The service was impeccable attentive, friendly, and genuinely eager to ensure that everything was just right. Our server was knowledgeable about the menu and offered excellent recommendations. The food was exquisite, with every dish bursting with flavor and beautifully presented. The cocktails were expertly crafted, adding a touch of sophistication to the night. As it was a special occasion, the staff surprised me with a complimentary dessert, which was the perfect sweet ending to an already amazing night. They even went the extra mile by singing a cheerful birthday tune, which made me feel truly celebrated. Overall, it was a wonderful night filled with great food, fantastic service, and unforgettable moments. Cactus Club really knows how to make a birthday celebration extraordinary. I can t wait to return and relive the magic all over again!
The waitress didnt treat us really well and she was not in a good mood while taking our orders which gave us a bad vibe ! It took so long to bring our food we almost wanted to leave ! Nobody checked on us to see if we are doing good or do we need anything... although there were so many servers and wasnt busy, the service was not good . The fries wasnt fresh and it was cold ! The atmosphere is lovely and chill but bad service makes it a bad experience !
Great service from staff. Very tasty açaí
Its a decent place for a late-night happy hour. Try the chicken sliders. However, the service was slow and unattentive. Fantastic location.
I tried the red curry. It was great.
Met friends there we hadn t seen for many years .service was perfect, our waiter never rushed us after eating as we were having such a great visit food was wonderful
Our server Justice was so helpful and kind. It was our last night in Vancouver and she made it special!! Dietary restrictions: We requested our server to make sure whatever my husband ordered was egg free and not contaminated with egg. Everything we ordered turned out great.
Everything about this place is Great. Great location, very good service, clean and well kept facilities, and above all great varieties of delicious dishes. Great place to celebrate a special occasion.
Love the vibe best food and cocktails
Excellent restaurant, there are several in Vancouver and the quality of both was very good. Well served dishes and good service, I recommend it.
Travelled from out of town for our anniversary. Decided to book a reservation with cactus club coal harbour specifically for the water front dining. We arrived, the hostess had a very condescending tone to begin with and tried to convince us we had a reservation for the lounge. I had to physically show her my email and show that we indeed had a water front dining table booked. Waited an additional five to ten minutes to be seated. We get seated and and our server offers to bring water it took 20 minutes to get just water we order drinks as soon as he gets back to the table with our waters. We wait another 15 minutes for our drinks and order food straight away. Although it was busy it shouldn t be taking 30+ minutes for fries and 3 tacos . Overall, this location sells an idea of being a beautiful view and great atmosphere. Unfortunately it is operated by rude, intolerant staff and mediocre food.
Sat at the bar on a busy Friday. The bartenders were great, the food was excellent, and the overall restaurant layout was inviting. The crab cakes and fish tacos were both excellent, and the bellini was refreshing. Food
Overall, the restaurant by the waterfront was a good choice. However, I felt that the drinks I had this time werent as great as they have been in the past.
Great waterfront restaurant overlooking the harbor. It was fun to watch the planes, takeoff and land from the water as well as all the boats out. The menu was pretty diverse and all of the food was just great. Service was super attentive and friendly.
I wanted to share some feedback from our visit today. We mentioned that it was our friends birthday and requested that dessert be served last as a special touch. Unfortunately, this didnt happen, which was a bit disappointing. We hope for better service next time. Thank you.for service I would give zero rating
Cactus Club is the best chain restaurant in all of BC in my opinion. It always has exceptional service, quality food and drinks, and a wonderful atmosphere. I ve never been disappointed here and highly recommend it.
They decreased food amount too much. So, we have to order more and pay more. I visited cactus club very often. But very disappointed. I wont visit.
Great service nice clean restaurant super friendly staff and food and drink were delicious! Would definitely come back!
Love the food , we had 4 different dishes and all was great taste , the cocktails were great too
Perfect place, perfect ambience, just great!!!
Monday night on Labour Day . me and my family went to cactus club we ordered the food we found 3 pieces of hair in each dishes after we were about to ask for the receipt our 5 dish calamari shows up bad service on this location.I saw staff not wear a hair net in a kitchen. I reserve the Table first time in this location. I always go silver dr .I preferred silver Dr Burnaby one the best location.
First time here I made reservations for 5:15. Got there at 4:45 and asked for a window seat instead of lounge. Beautiful view of the water and perfect supper. Julia KE was our waitress and did a great job. She kept checking on us. I had the best fish tacos and my husband had chicken tenders. Excellent food and I highly recommend this place. We will be back on our next visit.
I m from the states, but live in the PNW so I go to a Vancouver a couple of times a year. I ve been to several cactus clubs. We usually go to the English bay location, but went to Riley s across the street from this location and wanted to get a few happy hour drinks after dinner. Upon arriving there was a line outside which was fine because we were sat pretty quickly. Once we were sat the server seemed all over the place, very frantic. She helped us about 10 mins after we were seated despite her walking by several times empty handed. Once she finally decided to help our party (we had a decent sized party of 10). Everyone had two forms of ID aside from myself. I had only my U.S. passport and had been using Apple Pay throughout the day so I didn t have my wallet on me. This is the first out of 4 restaurants that we had been to that day that actually carded us. She wouldn t serve me due to only having my passport and apple pay even though everyone else in my party was 35 and over. That would ve been fine, except she was very rude and demeaning about it. After I told her that I didn t have my wallet all I had was my phone and passport she began speaking to me slower like I couldn t understand what she was saying the first time around. I told her again, I don t have my wallet and she proceeded to talk EVEN SLOWER! I ve never had an experience like this in the service industry or at a restaurant. It was extremely unprofessional of her and I wish I had asked her name so I could report it. She was prejudice, demeaning, rude and shouldn t be working in the service industry. I will never come back to this location.
Went about 10 days ago with our 2 kids and it was delicious.
Great place for good food!
Went to got drinks with a friend. The restaurant is really nice, but the service was pretty disappointing. We saw our server twice the entire night. Wouldn t recommend.
Great staff, great food, great location.
The food was as expected but Rachel (the one who is going to the Pink concert) and the woman that attended to us on the afternoon of 5 September 2024 was excellent. She went above and beyond to make sure we were comfortable and had everything we needed. I will be back with a bigger group and will surely ask for her. :)
Enjoyed our birthday lunch of salad, chicken burger, and steak. Server maya was very kind in providing birthday cake for us. Very busy so reservations recommended
The workers here at the front are really rude.
Very well operated restaurant, well managed. Service and food is amazing. Chanelle is a great server definitely enjoyed the whole experience. robs fried chicken burger is
The busiest CC location Ive been to; not often Ive seen lineups at other ones Ive been. The staff were very excellent, past paced and professional. Normally steak frites during appy hour is my go-to but they had this halibut dish that I had to try. Artistic yet delicious especially when the sauce was poured in front of me. That is pretty cool! If I were to be back in the area, def would eat here again. Parking: There are two paid parking lots that I noticed and used during my visits to Canada Place. Probably your best bet.
Ive been calling them for a the whole week but nobody pick the phone up!!! I forgot something on the table and i had to go there personally to find out if it is there or not. Any way, The food was good but not great. We have ordered sushi and calamari. The foods were over priced in my opinion. The location is great. In front of harbor. Overall 4 out of 5.
If there is a way to mark no stars at all I would have done it. I made a mistake in choosing this restaurant to host my wedding reception. From not being flexible in my requests to worst customer service, burnt steak, suggesting ketchup for steak and mashed potatoes, food served extremely late, upselling food from agreed menu without consulting me first! they even had the guts to charge me extra for their own mistake! such a disappointment; it was supposed to be a night to remember for me and my partner but they ruined it! This space is not enough to put all my grievances. have messaged my contact Georgia Bradley point by point.
Great service, great food, beautiful views.
Great food, service, location and atmosphere. Nothing was rushed, good time in between meals and no pressure for table to be cleared. Always have a good experience in this Cactus Club anytime Ive eaten there and very pleasant, attentive staff!
Good experience
Excellent choice for celebrating my birthday. Everything was on point!
Great restaurant with a harbour view! I came by Cactus Club Cafe Coal Harbour after my trip back from Whistler and I was so hungry, I ordered 2 mains. I had the salmon steelhead which was delicious, and I also had the wagyu carpaccio which was delicious as well. I highly recommend both dishes! I did not expect a Cactus Club chain to perform this well in terms of food and flavour, but it did! My waiter and I vibed as well so it was a great time overall. This is a great restaurant and if you ask for a harbour view, even better!
We were there in September (i.e. not main summer season, but close to it). Without reservation, we were lucky to get a table with the open window harbour view. I would recommend a reservation, though, especially on warm days. The staff was really friendly, and surprisingly quick for such a large venue. The pepper steak was amazing, and they do a very nice Moscow Mule! A wide selction of foods, all of high quality, makes it hard to choose what to get! The music selection is contemporary and targeted to a younger audience; if youre looking for a romantic intimate experience it might not be for you, but if youre looking for good quality food with nice drinks with friends, its great!
Food is great! Drinks has been spot on. Loveed the drink soul revival Eveything perfect. Music could be turned down a touch. But that s the way these days. Been their twice in a week! Vegetarian options: Have the impossible burger too
Great atmosphere, awesome service and amazing drinks combination. Cactus club has it all. Highly recommend if you are looking to have a great chill time with friends Food : 5/5
This is a very busy location. Make a reservation. Nice view but hard to get an outside table as the restaurant is quite large with many interior tables. Food was very good, service was excellent and staff are plentiful and friendly. Prices are high, but the place is almost constantly full.
Great atmosphere and an amazing spot with reasonable prices. Highly recommend trying the Moscow Mule!
Right next to the Olympic torch, this place is really easy to find. When we showed up there 3 lines. 1 for reservations which was the smallest, 1 for inside dinning and then another for outside dinning. We stood in the outside dinning because we were the 6th in line rather than being 10th in line for inside. Inside looked pretty cool but the patio had a DJ and carried a little more relaxed vibe. We stood in line for about 20 minutes and then was seated. The menu had a great mix of plates that would appeal to a wide range of tastes. Service was really good. Especially for how busy it was. Drinks were priced decently and our entire evening was just lovely.
It s one of the best cactus club cafes in whole British Columbia Very good food , super fast service and friendly employees highly recommended and a MUST VISIT PLACE IF YOU COME TO METRO VANCOUVER! Food
Last night dinner was amazing Try their new London Fog Creme Brûlée which will simply melt in your mouth Food : 5/5
So good! A must try dish
We had a 6 pm reservation, if you book in advance you can choose which table view you prefer, max 2 hour stay with reservation. They have a great viewpoint of the harbour. Love the tuna poke bowl, always fresh. Our waitress was very attentive about our guest with seafood allergies to ensure we had the best dining experience.
Great cocktails!
Incredible spot. Top tier food, service and vibes. Very attentive & welcoming staff. Beautiful views and spacious location.
Visited on my first night in Vancouver. Although it seems to be a chain store with several stores in the city, it was a popular store with always a waiting line in front of the store.
Everything was delicous but the Szechuan Lettuce Wraps are amazing! Elaina took excellent care of us and made the perfect suggestions for a perfect meal. Thanks Elaina