McDonald's in Vaudreuil-Dorion
370 Bd Harwood, Vaudreuil-Dorion, QC J7V 7H4, Canada
About
From the Big Mac to the Quarter Pounder, we have been serving smiles and memories, coast-to-coast, since 1967.
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Always regret going to this location. Not sure if they never clean their lines or what the issue is but their soft drinks are always terrible. Has been like this for years the few times I have been.
We ordered two burgers in the drive through, one with bacon & one without pickles. Neither burger had bacon in it (despite paying for it) and both had pickles.
It’s been many years I e been saying “Never again” and yet because of the proximity and mainly the children I keep returning like some brainless person. I believe the management must have since changed at least a couple years ago because things somehow got worse. Avoiding this place unless really desperate and no need for refills. Zero customer service.
The absolute worst mcdonalds I’ve step foot in. If I could give 0 stars I would. My receipt was the next one in the queue for 25 min. They kept grabbing all the receipts after it until a lovely gentleman who got his food called on them and told them that he was here after us yet we still don’t have our food. The cashier had to go back and start making my breakfast sandwich herself. To top it all off, here’s how much bacon they add. If I was an awful human, I would have thrown this back behind the counter after that experience. Except Im not and I didnt, but boy did I want to.
I was running low on toxins 😆😆 so I went through the drive-through and got a Big Mac. I guess size really doesn't matter cause I remember far back enough to when a Big Mac was a BIG Mac. The patty is so small and so thin you could sell it as adult edible lingerie... The staff at this McDonald's though is superb! I go through for coffee quite often and they are all "top shelf" in politeness, always a smile... great team there!
They ignore people in store/at the counter. Prioritize drive through. Play place is usually messy. Often missing items and trying to get their attention takes for ever. Quality of food is as you would expect. Standards appear to be met. Service really needs help.
Good - has kids playground inside, new, and tables with highchairs. Note for takeout- make sure you have what you need. 50%.they don't put napkins, and Ketchup. Sometimes no straws- so as yiu drive away to downtown Montreal, or on yiur way to Toronto or Ottawa - make sure your order is full filled correctly. On the inside newly renovated and sometimes clean and other times totally neglected for hours on end. Not so good - 1 star removed - NO soda, or water refill fountain machine and no free refills on coffee. When I asked where is the fountain machine? Staff said NO REFILS on any drinks at this location, and that's why the spot is empty where the machine was to go. Also check your order when received sometimes items missing, or no napkins, and often no Ketchup.
Very long wait for food. Large fries are filled barely half way. Forgot 1 of 2 junior chickens. Update 2022 Still a very long wait for food, even at 2 in the afternoon. Update 2024 Quality is bad, they throw everything together with no care. Buns aren't toasted and your lucky to get a touch of ketchup on your burger. Asked for a straw, they said it'll be in the bag (it was not) all in all this is just a bad mcdonalds, I've yet to have a good experience. I am disappointed and dissatisfied.
Excellent job
Very good
The burger didnt taste fresh enough.
The poutine sauce is not warm but downright cold, there is always an error or a problem and thats without counting the impossible service to receive it in French at this McDonalds.
I placed my order and it s not the first time but it will be my last time because they are so rude at night and I always ask for ketchup and every time she does not put in the bag so I recommend to not come here at night because it s crappy service and they are very rude at drive through
Out of 3 items ordered, 1 was the right one. I ate the others lunch and the other got my order I presume...
Tables sales.
Half an hour to recieve a mobile order placed through the app. Horrendous service.
Macdonalds may not be as good as A&W they have a better priced menu than A&W, we have a reward point system for the food which is good and the food tastes good, bigmac is delicious but if you are poor Macdonalds also has good menus at low prices
Terrible mcdonalds. The manager is Very rude to the customers. She is completely disorganized. Definitely need replacement ot retraining
Worst McDonalds ever. Its disgusting, the food isnt edible. The service sucks. Really very bad McDonalds never again
Food
Stopped for a coffee to go. Cant beat their price for coffee these days!
Slow be prepared to wait at least the day I was there.
W restaurant
The worst Macdonald in town.. Highly disorganized.
Never seen a McDonalds so crooked.
disgusting service. waited 10 minutes to pay, and in the end they didnt have change. left without food.
Toilets are appaling! Please clean them asap!
This place is a shitshow. 20 mins in drive through for a coffee. Absolute joke
A lot of traffic depends on the time you spend the wait can be long especially around lunch or dinner time Vegetarian options: Vegetarian meat for those who want something on the menu Parking: Quite full at lunch time and plan for dinner. Kid-friendliness: Ronald Park inside and place to eat nearby ideal for parents and young children not eligible for the park; certain rules apply, display at the entrance to the room. Wheelchair accessibility: Enter on a slope and electric door so yes very accessible
Good atmosphere superb service.
Waiting for my order for more than 15 min.... Why??? And finally got it not fresh.... Food : 2/5
1 order 3 mistakes. Terrible.
Very good service
Difficult, uncourteous service. Dry food and several order errors.
Yum Parking: Large parking lot
So bad, wrong orders and NO sprite and NO Coca-Cola!!!!!!!!
Not good, not professional and long line up
Slow service!! Has us waiting for 10 minutes for 1 fries!!! Disappointing!!!!!!!
Junk food will be junk food
Mediocre food
As usual
Great park for the kids, but you need more people working. Stop being greedy and properly staff the location.
Too much communication in English
Friendly staff, spoke English. Very clean. Fast service.
Its a good restaurant now.
Not even a picnic table although there would be room, average coffee.
I often order classic hamburgers without pickles, the cooking is good but half of the orders I take are cheese burgers. I dont know how they understand cheese burgers when I say just a classic hamburger without pickles but hey its just sad that I have to take 1 minute trying to remove the melted cheese from the burger otherwise the rest is good .
Very disappointed with this first franchise and the last time I was going to eat in my order there was a chicken junior missing a sweet and sour sauce 6 mcnuggets and on top of that there was nothing to drink only chocolate milk or bottled water they gave me the equivalent of a 250 ml which is smaller than a soft drink the food was cold and certainly very disappointing for a night McDo/Very disappointed with this franchise first and the last time I was going to eat in my order a chicken junior was missing a sweet and sour sauce 6 meters and on top of that he didnt have anything to drink only chocolate milk or bottled water they gave me the equivalent of a 250 ml which is smaller than a soft drink the food was cold and certainly very disappointing for McDonalds at night
Very good like Mcdo in general for food and service! Everything arrives quickly, the drive-thru doesnt take too long and the people are very friendly. The only thing I would say badly needs improvement is the hygiene. In the mens bathroom, there are often a lot of products lying around, the sink had some hair around it the other day... In short, enough to kill your appetite.
Great service
So So
Excellent customer service, nice n cool environments. Good snacks n hot coffee
I am very disappointed with my experience at the McDonalds in Vaudreuil. During my visit, my card was swiped twice, under the pretext that the first time had not worked, resulting in a double debit on my account. When I reported this problem to the manager, she refused to take action, despite the fact that I showed her my bank statement proving the double payment. Instead of looking for a solution, she simply told me to complain to my bank. This level of service is unacceptable and does not reflect concern for customer satisfaction. I do not recommend this establishment.
Slow service....
Terrible service to avoid absolutely takes 35 minutes to have a drink if I could I would give 0 stars really the employees are completely in another world for it to be long like that
John, you forgot our sauces and ketchup :(
The dirtiest toilets Ive ever seen, music too loud, we cant hear each other. The water is so hot that I cant even wash my hands properly. And what can I say about the staff who served me 2 cones but were so melted and no napkins that I asked them to throw them in the trash without even having eaten them.
This location does not have a drive thru. They have a drive through and pull over. If you like cold food delivered to your car, try out McDs on Harwood Update: May 2024 The same drive thru issues happen on most visit. Today every spot in the Drive Thru overflow was filled and they were still taking orders that they couldnt fill. Parking: Park on the street because the parking lot is filled with cars waiting for Drive-Thru orders.
A McDonalds hamburger is still just as good. The place has changed for the better, new tiling, new tables and chairs, new decor....its nice
Mc Donald has not been the same for several years customer service Is less and less good I buy Now just coffee and muffins Because the other product. Its often undercooked
To be expensive, not worth it anymore
Fast, 24-hour service, a must on the road.
A good McDonalds when you want to eat inside. On the other hand, if you are an Uber delivery person, I advise you not to go there because you will wait for your ride for at least 10 minutes
Staff was terrible. Arguing between themselves. Insulting each other. Inattentive to customers who were waiting 10/15 minutes. Worst McDonalds ever Food
Nice store due to recent renovations. Like most places now, prices are out of control, quality vs prices are not worth it. Also no longer giving out refills on soft drinks. Kid-friendliness: Still has the play center for kids, great for burning off energy and working up and appetite.
An employee came out of the bathroom without washing her hand. The nuggets were old, cold, and hard with also cold fries.
Not very well served.
Good service
Love mcdonalds the crispy chicken sandwich is super good the big mscs are sometimes badly placed but hey atleast I got something to eat
Did the drive-thru and ordered a quarter pounder with cheese and NO PICKLES. Got on the highway and started to drive, I dig into the cold fries ( like usual ). After a few fries, I take a couple of big bites from the burger. To my surprise, I ended up biting into a couple picked and swallowed them. My system cannot digest anything that is pickeled. My night shift will be a nightmare. Thank you McDonalds for not knowing how to read an order and execute the right order. Ill be in pain the next 24-48hours. I will be contacting Head-office first thing Monday morning. Dietary restrictions: Cannot eat anything that is pickled. Hence requesting no pickles.
Kid-friendliness: Child playground Food
This place is a real joke. The service is terrible if you got nothing to do but waste your time. This is the McDonald to go to 30 minutes drive-thru and I still got to wait to get my order
I was surprised that the patty hamburgers were way smaller than the actual picture shown on the screen I know inflation could cause a shortage...but damn McDonalds should show true representation of what they sell Food : 1/5
Crazy slow service, parts of my order are often forgotten. Kids play area makes me mom of the year. 10/10.
Concerning the manager, she makes the students leave so that they can come and eat at McDonald s. Its a public place that everyone can come and eat, the service is not the best. The manager lacks respect towards customers and the behavior towards young people is disrespectful and unacceptable towards young people.
Typical McD quality and convenient location.
Need more lights in ronald parc. Kids get scared in dark
The play area for the kids is amazing , my daughter loves playing there
Fat, nice and they had vinegar!! Apparently hard to find now in VD!
They said 24 hours drive through but I always go by 11,15 pm and it s closed every day from drive through.. 370 boulevard Harwood Vaudreuil-Dorion Q,C J7V 7H4
Lets just say it wasnt their day.
Fast service, clean restaurant, sufficient parking
This place second time i am very disappointed.I just bought 20 pc chicken nuggets and fri . She didn t complete order other disappointing thing fry was cold chicken nuggets also looks like warm up In microwave
The worse always missing food on my order never get the order right I use the mobile app hoping when I get home Im not missing food that I paid for and yes theres always someting missing.. I started checking my bags and I keep going in..
Just Meka ...,.
American restaurant, perfect for a while or to eat something in a hurry, not for a good meal
Worse sevice ever. Burritos were cold, service non-existent. Shameful.
Fast service at the drive-thru and no errors in my order. The older ladies at the drive-thru window are really sweet and warm. Such a service feels good. ^_^
So long for my order and 2 items are missing
I wouldnt normally post a review for a stop at a fast food place but this McDonalds was so far off the mark....Standard McDs food, freshly made. Was almost empty inside but still took a while to get my McDouble for take-out. The drive-thru had a consistent flow and appeared to be the priority. In fact the interior of the restaurant appeared to be totally forgotten - 2 of the 3 touchscreen order terminals were out of receipt paper; the garbage bins were overflowing and the ketchup dispenser was gross.
It takes so long to be served...
2 hamburgers no pickle... It seems to me that its not very complicated. Well I managed to see one hamburger without pickle and the other hamburger with a pickle in addition to having a dry bun. The McDonalds in Vaudreuil are really not good.
Out-of ketchup at the dispenser. Place was clean, priority given to drive thru.
Vegetarian options: Only 1 option available with no meat Parking space
No refills for soft drinks...all plain trash...cold fries
The staff lacks training and supervision; when we are there, it takes on average 15 minutes to receive the food since they always prioritize Uber/Doordash orders.
This McDonalds is a horror these days. This chain has always guaranteed quality and this branch is now maintained by Chinese people who do not speak French and who serve dry and cold burgers. I will now go to those in Vaudreuil where I hope to have better service.
I have been waiting in line for 20+ min and asking to pay, and no one came. Its like if they are ignoring the people in the line and the demands to pay.
Love me my McDonalds fries and burger. I cant do without visiting this restaurant
Service was painfully slow. 2 coffees and a juice took 14 minutes.
Very dirty floor with rest of food and other garbage. You should clean a bit more !
Just ordered food here. the fries and poutine were cold. I used to be a swing manager at McDonald s and you re not supposed to serve fries after some time. I can tell these fries were sitting there for couple of minutes. The poutine sauce is also cold. Make sure you put enough water in the machine so it touches the container that has the poutine sauce. Make sure the temperature is also at the right temperature for the poutine sauce. Most disgusting fries and poutine we had in years.
Faster services
Good morning, We had dinner at McDonalds in Dorion at the request of our granddaughters who really appreciate the play area. But what about the service in English only. The employee doesnt understand me when I explain to her that the decaffeinated coffee is cold and the same thing when we ask for more Ketchup because we are 5 people and a straw. We have to express ourselves in English sorry but I have the right to be served in French in Quebec. Now lets move on to the cleanliness of the place, the tables are not cleaned, there is dried food on almost all the tables and the trash cans are overflowing, it is not even possible to put our waste there. I am sorry because to please our little girls we will probably return there in the hope that this comment will have the effect of improving the service and the healthiness of the place.
I placed my order and paid at the terminal, I took my takeaway order, it is true that the service was fast but I understand better why... Because when I arrived at my house, there was no my hamburger in the bag. I paid to have almost nothing to eat. And too far to return. Really frustrating!
It is an establishment, with the traditional quality of McDonalds, but with a plus, the location and access to parking areas distinguish it, highly recommended. In addition, it has a play area for small children. Parking: Very accessible and easy access to the avenue Kid-friendliness: There is an exclusive area for small children to play. Wheelchair accessibility: Yes, it is easy to enter and exit with a wheelchair and there is an exclusive parking space.
Zero service
Not impressed with new ,cold decor, long wait for food, not enough highchairs, only 2 and were being used in the parc..should have booster seats
What can i say ? You always know how good its going to be . No surprises .
Good service. Adequate food.
Best service ever, well done to the whole team, great management.
My Hamberger and fries was not so fresh, other wise place was clean
It was morning. Extremely slow service, yet there were plenty of employees preparing orders. I was the only one at the counter waiting and it took me 15 minutes before I was served. They didnt put any milk in my coffee. Waited 5 more minutes and I was still alone at the counter. Same experience for a glass of water before leaving. Never seen before. I ordered a decaf coffee and my husband a standard coffee. Both tasted exactly the same in intensity.
I went to the guy do today. At the drive-thru there was an employee who spoke stupidly to us during our order, it was as if she was not listening. It s really boring.
Used the bathroom , thats all ,it was clean
Hot chocolate machine not working. Its winter! The request for extra confused the clerk during the request. Iced chai and coffee that overflowed glasses without being wiped. We received someone elses order. We spent 20 minutes there so we could leave with everything fixed.
They mixed up orders a couple times, forgot items like forks and napkins and the Ronald playground was wet from juice.
Friday evening December 8 around 9:30. Careless employees. I have a lot of difficulty understanding how to charge $5 for a mcfleury, and voluntarily let the customer leave with white ice cream (I had to have 1/5th teaspoon of Skores). Mistakes are possible, but carelessness is intentional. If you could, warn me, take another flavor or I wouldnt waste my $5. They dont even bother to answer the phone or delete their voicemail messages.
I accidentally ordered protein in the morning and then I was charged and I went after two hours because I didnt check it earlier, but they were very pleased to offer me any other food Item and the lady was really nice
Very nice experience at the drive-thru on December 12 at 12:30 p.m. Its rare that I stop at McDonalds to eat, but here I was in a hurry and I said to myself: why not! The wait wasnt long at all! Once I got to the first window to pay, the lady was very smiley, kind and made my day. It was nice to be responded to with such cheerfulness. Once I arrived at the second window, the young girl gave me my order with a smile and wished me a good day. When I turned to put my bag on the passenger side bench, I apparently snagged something and my bag fell backwards to the ground. The fries were all over the carpet. I turned around and asked the girl if there was anything she could do since I didnt want to dip my fries in the snow on the ground and have a crunchy topping on them. She was very kind and gave me another one. So, the team from December 12 at noon was very efficient at the drive-thru! THANKS !
