Wendy's in Vaudreuil-Dorion

Fast food with a smile. Works all the time.

I came at 10:35 pm , they said kitchen closed ! Theyre supposed to close at 11 pm !

Very good service. Young man at the checkout Very welcoming. They made no mistake in our orders.

Very good

nice prices and a nice crew

Great

Every time I get there at 10:40pm to 10:50pm they are closed and when I order online at this time the door dash and uber tells me they won t make it because they are closed respect your hours if you can t respect it than change your hours.

If I could I would seriously give it a 0 star. We were at the counter waiting for 12 minutes in front of 5 employees who were looking at us without even coming to see us or say hello. We had to go to the drive-thru to finally get an answer (the drive-thru was empty) and to be stared at as if we were in the wrong... At least we got the free order after giving our point of view.

Very nice place, attentive staff and very good food

Employees are having so much fun they forget to serve the customers.

Good food. Stiil great food. Wheelchair accessibility: A little difficult but doable.

Baconator, the best commercial burger ever.

Warm soft drink , no ice. Food was not that great and not the first time. Staff is trying but no communication.

Very tasty place with automatic delivery of drinks, very tasty and brought in 6 minutes Vegetarian options: Vegetarian burgers available Dietary restrictions: Dietary meals available Parking: Great place Kid-friendliness: Fits like fast food, very tasty Wheelchair accessibility: Available

If youre no longer interested, why not just close?

Delicious for beef and bacon lovers. For beef and bacon lovers, its very delicious.

Very rich and economical.

Fast, efficient, and friendly staff.

Nice service

The employees were nice and the food was fresh

In French please... its the law

Very slow service

Probably the worst experience ordering .Waited over 5 solid minutes just to talk through speaker . Repeatedly asked me my order .30 mins to get fast food .We were the only customers in line ......No other customers and that was ridiculous. Shame

The staff is hella slow. Ordered one sandwich and waiting for 20 min. While there is only 3 people in line

Stopped by for a quick bite since they are right off the highway. Pretty well the same as any other Wendys (which is a good thing), and they spoke both English and French.

Best service. The employees spent all their time cleaning up the location. The burgers where fantastic tasting. The employees gave top tier friendly service. 0 complaint at all

Clean establishment, Smiling and helpful employees. Tasty food. Nice iced coffee that isnt half syrup.

Uber Eats order never ready. He serves customers before Uber deliveries So if you order via Uber Eats you will have to wait

Every visit, the orders have been on point and the drive thru gets serviced in a timely manner. Great service and amazing staff! The service is just as great if you were to walk in as well. Also, there s plenty of place to park which is a big plus if you just want to eat in your car. Parking: Its way too small and people will come close to hitting your car...

Opens at 7:00 am, I go at 7:45. They dont know what a TRIO is and dont understand when you want a drink and the potatoes with your sandwich......To add to that theyve been open for almost an hour an that seemed like a good time to change oil in the fryer so that you cant get potatoes or french toast to even make a trio.....Besides all that the least enthusiastic and friendly staff around, sounds like theyd rather go back to sleep than talk to you without attitude.

Lack of staff, Uber orders never ready. There are only two of them! They are doing their best but are short of staff.

Quiet, quick service, and good food.

Fries half full. Burger was COLD. And drink was very watered down. The worst Wendys experience Ive had.

Really not happy. I go to the Wendy s at 7:06am on Wednesday in the drive thru, I m left sitting there for 5 minutes saying hello over and over again. Once I realize no one is listening I go to the window and knock. The woman then tells me that yes they are open at 7 but that they are cleaning their machines, which by the way should be done the night before not when you re open. She then asked me if I wanted to order something and I replied yes, she then told me they had no potatoes whatsoever and so I asked, you can t really cook anything right now then?and she said yes so I really don t understand why she asked me if I wanted to order. REALLY UNPROFESSIONAL

Was great, a bit long but only because i had a big order placed for 10 people.. Vegetarian options: Not many veggie options.. Parking: Lots of parking Wheelchair accessibility: Easy quick access.

Burnt bacon and hard baked potato, no cheese just English service, but polite, hence my rating of 2

It s been years since I went to a Wendy s and it will be years before I go back. Terrible burgers, $27 for 3 burgers. Overpriced and underwhelming. Save your money, don t go here!!!

Great when the older staff are working.

They serve drive-thru service earlier and people waiting inside have to wait a long time.

Service in English but very well done. The food is very good

Not professional at all. They even sell me the raw chicken!!! I have been eating the fried crispy chicken strips until the last bite and found out the end is completely raw, I dont know if I ate any raw meat already, if I got sick because of this, I wont finish. It is very gross.

The advertised photo behind the counter of the bacon mushroom portobello cheese burger looks absolutely nothing like the real one. When I showed them the burger that they served me and compared it to the one on the picture, the lady behind the counter just shrugged her shoulders and said thats just the way it is (in a tone of voice that might as well have just said oh well, too bad. She then told me if I wanted it to look as big as the one in the picture that I couldve added extra meat to my order. When I was a kid I worked in fast food and we wouldve made that situation right and the customer would have left happy. Then a couple minutes later, I went back to the counter to ask for ketchup, there were six employees standing 10 feet away from me all talking to each other. Once Id been waiting five minutes, I spoke up and asked for some ketchup. One of the girls came up and handed me the bin of ketchup, I reached in and took what I wanted, (she never said a word to me). I spoke up again and said its been five minutes and you guys never even acknowledged me by looking in my direction... she just had a blank look on her face (said nothing). Perhaps Im old-school, but I expect customer service even at a fast food restaurant. Next time Ill eat somewhere else where I dont feel like Im a burden to the staff.

Bad ambiance in the team, and no one came to take my order. I had to try to find a worker by myself, and he was angry that he took my order.

I enjoy going with my son as a treat. Young staff and always super polite and hardworking despite the times they are short staffed. I remember being that age (younger) and working in customer service. It is not easy. The taste is good for fast food. Sometimes the wait is a little long but I think many of the workers are doing their best to cover not enough staff. Price is good for fast food as well.

The chicken Burger is expensive around $7. This was my first time and I figured out that its expensive. I would rather have other burger outlets. Rest everything is fine; the taste,quality !

This has to be the worst Wendys and fast food restaurant I have ever been to. The first time I went I ordered 2 large drinks and they gave me 2 mediums. I accepted that mistakes happen and did not care. Now the second time I go I order 2 large coffees they give me 2 mediums again and their excuse was they didn t have enough to make 2 larges but they still were charging me for 2 larges. They then took them back and just dumped a ton of cream in to it and gave them to me in larges. Actually ridiculous, just charge me for mediums if you don t have enough for larges. Worker didn t even apologize, second time I have to tell them they made the same mistake and both times they knew they made the mistake. Can t imagine what must happen on big orders, probably get everything wrong.

There were several young employees. They seemed hardworking and kind. However, they had no organization. A leader in the kitchen and management was missing. Our order took a very long time to receive.

Very nice staff, respectful people. Got my order and was done well. Thank you

Food was ready very quickly after we ordered and was good. Service staff was not organized, asked for salt and 2 of them had to go looking for it. Self service drink area not clean, tables, floors, bathrooms not cleaned. Food

They close at 9pm when online it clearly says 10pm. This is false advertising. This wendys js run by a bunch of children. When comfronted they just said that its their normal hours and laughed and seem to not care at all. Closing early so they can play games on their phones and get paid. Completely inacceptable customer service. This wendys is long over due to shut down.

I got a glass of ice with a few ml of soft drink, the fries were cold and mixed with old recooked fries and the portion was tiny. The hamburger was good, nothing more, this is my second and last visit to this restaurant.

Good bacon burger, love Wendys fries.

Terrible service, 4-5 employees just standing around I get a cold burger ask for another one that is warm and they gave me the same cold burger. All of them walking around not one could get on the grill. I would wish ownership would look at the cameras and see what there employees are up too because it isn t much.

If you re looking for a true test of patience and want to experience the poorest run fast food restaurant in the area? This is the spot for you. Placed an online order for pickup tonight, was assured by t would be ready in 20, so we arrived in 30 to nothing ready. While 1 staff member prepared the works, 3 others stood and watched. Don t know how the lone worker didn t punch the others. Tried to give us an incomplete order 3 times. Finally get our order, 40mins later and it was, guess what INCOMPLETE.

Served me cold chicken strips and a hamburger with cheese. I asked for a hamburger not a cheeseburger. They took the cold chicken back and I believe dropped it into hot oil and came back less than a minute later with hot but greasy and soggy chicken strips. Someone pretending to be the manager insisted they were fresh. Why does anyone think its okay to serve food thats waste!

Dont speak French, received my order cold and

Sunday evening March 5, 8 p.m. Drive-thru service: I speak in French and people only speak to me in English (Vaudreuil)!!! I go to the window without giving my order because I dont understand what they said to me. It is mentioned that their drive-thru system does not work, to enter inside. We enter. Customers are waiting to give their orders. 5 young employees, including an older one, chatting among themselves, laughing, without even caring about the waiting customers. After a period of time, an employee comes to take the order of one of the customers in front of us but does not take that of the customer following. There are 4 of us waiting to give our order. The employees really have fun with each other and another period of time passes. We decide to leave because we see that the customer is the least of their concerns! Finally, we went to McDonalds and the drive-thru service was impeccable.

Disrespectful staf, playing hide and seek with the customers. Burgers look like they got shot from a bazooka into the wrapper. If you go there you lose money because they always forget items not even open for 2 years and it stinks in there. The overall experience is the same as getting bullied in a prison cafeteria by young people who think that since Wendys is disrespectful on Twitter they can do the same to costumers. Im happy that the owner can afford a Mercedes but not afford to run a proper fast food chain restaurant. The bar was pretty low already but he has proven that it can never be low enough. Congratulations you have failed disrespectfully.

One of Daves cheeseburgers was ordered with onions and letuce only, and it has inside pickles. The other one supposed to have extra tomatoes, has only 1 slice of tomatoe inside, I am wondering how is with regular tomato, half slice? Last time, was worst, no bread, hamburger was on container, big surprise at work when arrived. Very disappoined for this store in Vaudreuil, is never how suppose to be. Plus, they dont mark the hamburgers so you dont know which one is yours, when are different specifics and topings. Again, very disappointed.

Fast service and great staff

I always get a deluxe bacon trio, it only costs $12.50, its just the same. comparable to the big mac trio

Friendly staff and good atmosphere

Great service, fresh and clean

The staff is very unprofessional, long story short waited for an hour to get my order and when customers start to complain, the staff didn t even bother to say a word. I filled a complaint online and didn t get a respond from their side.

Friendly staff and every efficient

Lots of fast food choices. I Love the chicken strips and chili

Miaammmmmm.......

Very clean, friendly helpful staff.

Wheelchair accessibility: APRIL 26th, 2023 - Wednesday - 7:15pm Dirty mess in the restaurant.... Garbage and Food all over the floor and Water all over the floor in front of the drinks area not mopped up (which is also a safety hazard). Huge disappointment. After seeing employees standing around behind the counter, oblivious to it... INSTEAD of buying a TRIPLE-DAVE CHEESE... I told the in-charge to clean the place up and I WALKED OUT AND PURCHASED NOTHING !!

Baconator was not hot but Nacho Chili & Cheese was packed & gooood ***** Parking: Lots of spots to eat Recommended dishes Parking space Plenty of parking

The food is fine but the service is terrible. If you go through the drive thru, your order will be wrong. If you order via Uber/Skip, your order will be wrong. If you go inside, youll wait 25 mins to get your food, while the employees just stand around looking lost. I dont know if its large turnover, lack of training or what, but even though we like Wendys we avoid this one because of the constant problems.

Quite possibly the absolute worst Wendys Ive had. Fries are cold and soggy, chicken sandwich was horrendous, was probably fried 5 days ago and left in the heating tray to depress. Wendys is not what it used to be, we took a few bites and threw out everything.

Drive-thru I had to repeat my order several times, no one spoke French! In the end I didnt get the right order, I got a refund and I left! Restaurant to avoid

Better than any Wendys in Ontario

Wait 5min to be told for a moment and after another 4min we are closed

Extremley slow service & none of the employees seem to care. The girl preparing my salad & husbands burger didnt add all the ingredients. Not worth it for fast food especially not the price.

Horrible service. Employee was sitting speaking on FaceTime on their phone. Took another 10 min at the window just for them to come back to give me my sauce while the girl in the phone seen me the entire time and turned her back

The building is not air-conditioned, several tables are dirty, the liquor machine serves lukewarm liquor and the employees are indifferent to customers. So if you want Wendys, I recommend going to another branch instead.

The food is good , typical Wendys fast food , the staff was nice . Though service can be a bit slower its worth the wait for fresher food . The fountain self serve is often out of options which is fine though it can be a bit disappointing when kids are in your party and picky . The staff was nice enough to provide us with ice when asked since the fountain didnt have any . Over all a decent meal and experience .

Excellent for the food, a little less for the cleanliness of the dining room, and a disaster for the toilets.

I asked for a triple Dave with mustard and lettuce and recieved an all dressed slop burger with no napkins, a very small fry, a weird tasting root beer and a cardboard straw to go with my plastic cup with plastic lid and plastic burger box for my plastic tasting lettuce wrap. This restaurant is garbage, food is horrible, workers dont listen and dont care. Dont eat here, Go across the street to Costco if you want fast food, this place is a waste of time and money.

Disappointed with the service... They take too much time to give you the food...

Three burgers - all dressed incorrectly. Buns were not toasted. Not worth the price.

Decided to give Wendy s a chance again today august 29th at 8:25pm. Waited 10 minutes at the speaker before an employee decided to speak to get my order. There was nobody else in the drive thru so there is no excuse. As well when I was placing my order I had to wait an additional 3 minutes to have them verify for the frosty where I was told it was empty. Since when is the frosty machine out of frosty? They don t want to clean it that s why. Very disrespectful employees as well. WILL DEFINITELY BE CONTACTING MANAGMENT TOMORROW! - Went yesterday in drive thru to order a salad and when I started making a small modification to add extra blue cheese you hear a guy in the background saying dont take her order make an excuse, a few seconds later I am told that their system just broke down and im like really? then you have the guy go onto the system and tell me HAVE A GREAT DAY MAM OUR SYSTEM IS NOW BROKEN BYE! really half way through my order the system breaks down when it was that guy that told the girl to make an excuse not to serve me. Definetly calling into head office about this.

Quite ordinary and non-functional cold drink machine and average cleanliness

Extremely slow. They are just chatting.

This Wendys is okay, Just sometimes theyre out of certain things later on in the evening. Recently they couldnt serve people because of a computer glitch. However, its still had some good chilli, Chicken strips and salads.

I love this franchise and this restaurant! At first, I went to Chateauguay. I recently learned that there was one in Vaudreuil. I love baconator!! The food is always hot and when you have a few miles to go you take it out. The aluminum packaging keeps it hot for a long time.

very good food

On our great journey across Canada, we stopped at this Wendys for bathroom and brunch. Bathrooms were clean and spacious - KEY PLAY. For food, we chose to go with two classic Daves burgers. It seemed like of the two burgers we got, one was handcrafted by Dave himself while the other was slapped together by Daves mentally jimble-jambled Quinan cousin Darn. The former, a beautifully crafted thick meat burger. The latter, a poorly assembled, hot yet stale burger lacking in flavour. While we were left conflicted by the burgers, a knight in carb-dense armour marched gallantly towards our eager tastebuds... ZOO-WEE-MAMA, the fries were exceptional. Perfect crispiness and flavour from freshly butchered potatoes shined a light into our gloomy day. Overall, this location has friendly staff and a very clean environment but fails to deliver consistent quality between its products. Parking: Lots of parking spaces. Kid-friendliness: Kids meals.

Considering my complicated order, I wanted to thank navpreet for a quick & excellent service

Probably one of the better Wendys Ive eaten at. Service was great and the staff was very friendly. My order also wasnt missing anything so thats a big plus.

Very long before getting a response from Comtois

There are some good pikels Parking: Not much space

Service is slow and they will get your order wrong.

Excellent food, unilingual English. We tried to order in French but without success.

Fries and meals colder than lukewarm. There was no one there and they still managed to get the order wrong. French is hardly spoken.

Very friendly peoples

Clean. Good. I recommend!! Good job for the staff

Cashier made mistake on our order and argued with us until he reprinted the ticket ans saw he was wrong. Burgers were cold, meat was dry and not one single diet drink available. Food

Fast food? Nah more like wait 20 minutes to place your order. Trash wendys

So slow its unbelievable. No customers in store or in drive thru and still waiting nearly 20 minutes

My bacon ator

This location is excellent, burgers are delicious, French fries are hot, and the staff is polite and helpful!

Food is consistently poor quality and stale. Had to throw away half the food. They often close the various machines early or run out of food. Ex: a new seasonal drink is advertised, but we were told we have already closed the machine for the day at 5:30pm. I wont be going back again.

This is a great place those awesome authentic Wendys burgers that Dave Thompson gave us. But this one particular location have to step up their game because the floor is always sticky, and the washrooms must have an update, but the staff are really cool everything is good but change the water every once in a while meaning 3 to 4 times a day and soap is 1/4 cup to 10 liters of water try it and see.

could be a lot better. staff, speed and cleanliness.

Not as good as it used to be. Got my order wrong. Been trying to call and no answer.

Always hot and fresh and the fastest drive thru in all of Vaudreuil

We recently did a road-trip from Ontario to Nova Scotia/PEI and we hit MULTIPLE Wendys restaurants on our trek. This was the ONLY place that got our order (for 5 people) completely correct, and made burgers that were fresh, not falling apart and messy, and fries that werent cold and limp!

I stopped in to meet up with a friend and just had a drink and the staff was very friendly and helpful

Best thing is the dine in soda machine which offers nearly unlimited options. Burgers are on par with the fast food industry. Fries are drier than average. Service was good and the place is clean and less busy than the competition.

I wish we had Wendys restaurants in Gatineau! Nothing beats them

Great service and convenient location. Food is great Parking: Plenty of space

Pretty good and service is excellent

Would not go back, slow fast food...

Parking: Commercial center Kid-friendliness: Family rest

Terrible. The workers clearly have no idea what to do or how to prepare an order. From an order of 6 items, 5 were wrong and the last one was a side of fries

Best employees hands down. No healthy options on their menu.

This store has potential however the young lady who appeared to be the supervisor on the floor had no control of the staff as well as discussing briefly her personal life with the customer ahead of me. They were on cell phones periodically, the store was a mess when there was time to clean it, the bathroom was a mess, all while the store was not busy. The food was as per what anyone might expect from Wendys but there were a few complaints that passed through during my 30min dining in at this store.

My favorite fast food burgers ! The Bacon Deluxe or Beconator are a must !!

The staff are very polite and try very hard

If zero was an option, that would be the rating I would give. Ordered a original chicken burger with a coke. Went to the coke machine and it was empty. Returned to counter and they filled it up at the drive through machine. Got the chicken sandwich which had only pickles on it, returned to the counter again to have lettuce, tomato and mayo put on. 10 minutes later another customer came in...coke machine still not refilled ?? There was approximately 7 employees on duty which were mostly socializing. Very poor customer service

The service was really slow, although there where 10 persons roaming in the kitchen.

It had been a while, looking for something quick, it was satisfying, will be back in a few months!! Parking: Loads of parking

The restaurant was extremely dirty, our order had lots of errors, it was a disastrous experience.

Slow staff that could not care less about their job or clients. I would recommend literally anywhere else to eat.

Can someone please explain to me why being inside in like for 30 Minutes and everyone is standing around literally doing nothing . Then while waiting to place our order they are telling everyone through drive thru the system crashed and they can t take orders. The gentleman who took our order was the only one working the cash and filling orders . There is like no sense of urgency. Quite disappointed. This use to be our spot.

Great food! The deluxe bacon is always a great burger. The fries crispy and not too salty. The fanta orange is my favourite so Wendy s you got me there! Took a side of nuggets and nice bite and crunchy. Very satisfied.

The drive through lady was unfriendly and had bad customer service.

It was okay

was served cold and hard as rocks fries ask to have them changed waited for over 15 minutes for fresh fries and by that time my burger was cold. dont know what happened to this place was always good before.

Their breakfast was probably the worst ive tried for the money. I went there at their opening hour, and ordered a breakfast combo.... The whole thing cost 10$. JUST THE COMBO. Just dont.. theres a breakfast place right next to it, I went there the next day, asked what they could do for a 10 and I would be out quick, they gave me an amazing breakfast for the same price, tip included, and it was so good I came back the next day and tipped more.

Rotten service, employees who should stay home with their attitudes.

You remove fast from fastfood here