2915 Bd de la Gare, Vaudreuil-Dorion, QC J7V 9R2, Canada
Première chaîne de restaurants de burgers au Canada. Reconnue pour ses rondelles d'oignon et sa fameuse Root Beer A&W servie dans des bocks givrés. Fière de maintenant servir le café Pret ainsi que des boissons chaudes, froides et glacées dans les restaurants Le Brew Bar A&W.
Saw employee with short hair, lady, glasses on tell a very senior customer very rudely to be patient. She was extremely impolite. After a minute a well-meaning man came and requested her to be patient. She became even more rude and asked him to get out. Horrible restaurant
Haven't been on 10 yrs ...honestly it was very very good. 2x mama burgers on promo with fries and rootbeer. Friendly atmosphere ...just great all around...I'm was impressed... definitely coming back and try breakfast next time
could not enjoy my food. trying to eat but babies yelling and crying non-stop for the entire 40 min we were there. its sad how it can ruin the experience. prob wont be back for a long time.
I order a mobile order in this location and when I showed them my order. They said that they didn't receive it and it was made in the last minute. I don't know if all fast food apps are the same for mobile order. But I'm not sure if I'm coming back
I made an order thru DoorDash for English egg sandwich with no meat on it. They added bacon and I have allergy from bacon I noticed after I ate half of it unfortunately… I had to go to the hospital on the spot
Good food, clean place, good and quick service.
Nice service; love their breakfast. The hamburgers we ordered are smaller..
Good breakfast, two eggs, hash brown, sausages, toast and coffee for under $10. Restaurant food is getting to be so overpriced, which makes this a real gem. Subscribe to their weekly coupons and you get free pancakes too.
Great food!!
More edible
Better than McDonalds but more expensive
the best masala veggie burger ..must try Vegetarian options: masala veggie burger Recommended dishes Hamburger
best resto ever
Superb service and excellent food. Plus, fast as can be!
My family and I got severe food poisoning from the mozza burger. Avoid at all costs
Teens burgers for MS!! Never a disappointment and all for a great cause!
Loved it
No service in French...
Rude employee
When I call to order they won t pick up called 2 times won t pick up
Thank you very much for the team. Very well received.
its a nice place. There is a very nice team during morning and early afternoon during the week. Try their ice coffee. Its quite clean compared to some of their restaurants.
Rude workers Bad customer service Food
Didn t give us our whole order and then argued over missing items, made us go back to the car to get the bags so they could check, then questioned us if we really wanted to go get them, made us wait 35 minutes.
MR ROY! The Vaudreuil dealership is run by a bunch of idiots, you are losing money, I will NEVER set foot in your house again. UPDATE, August 30, 2023, its even worse, they sleep on gas and on their cell instead of working, a real farce the so-called relief. UPDATE, February 29, 2024, wanted to give this dealership one last chance, EVEN WORSE!!!! DIRTY FLOORS, FUNNY SMELL WHEN ENTERING, NO WELCOME, NO CUSTOMERS INSIDE, AFTER 4 MINS WITHOUT SERVICES, WE SIMPLY LEFT. TERRIBLE POOR EMPLOYEES.
Burgers are good for a fast food, service is medium because they gave the wrong order to me a couple of times
Service in English
Love this food!
Took my order on Uber Friday night. When I came to pick it up they said they closed the app and didnt make the order, didnt give me a refund. Dont order near closing unless you want to get robbed.
Messy restaurant and a total mess! Toilets that smell like yesterdays urine Its freezing in the restaurant, one employee even wears a toque! For food not the best aw puck not cooked enough Very ordinary...
Slow service Cashiers on their cell phones No hair net Play in the hair Ineffective kitchen organization *Lack of staff absolutely does not justify these customer service behaviors*. The MAPAQ should pass and the employer should pass the message about cell phones (non-use during working hours).
More expensive than McDonalds but the service is much better and the burgers seem to be of better quality.
The food and the service is amazing
Good service and the food is great. Its a little bit more expensive at A & W when compared to other fast food places.
Had a great breakfast with the kids!!
Very friendly staff, quick service and very clean. The food was delicious.
Clean polite and pleasant
Getting expensive to eat here, $35.00 for 2.
Food is really good, in my opinion they have some of the best breakfast, and their teen burger is excellent. A bit pricy, but worth it. The only little downside is the wait times. Not uncommon for me to wait 15 mins for an order of eggs and sausages. This being said the food is freshly cooked, so I guess this is why it takes more time then other fast-food chains. I recommend this place, staff is always very friendly.
Good food with burgers that are similar to homemade food. Its a little expensive compared to other buyer places
Very disappointed with service!
Forgot the fries in the order and did not give the childrens menu box. Disappointing service
I felt like I was in a hood party with the employees yelling at each other and cursing. They were also not very courteous. And my burger was cold
Terrible service employees dont respond 30 minutes before closing
Needed a manager, the tables were sticky and the property left something to be desired.
It was amazing Fresh burger and fast service Melissa was very nice with us although we arrived as a big gp 20 minutes before closing
I m in love with their beyond meat sandwich We came last minute, in a big group Melissa served us She was very patient and very professional. We had a superb experience
Basic aw
Drive through took over 1/2h. 4 cars ahead of us. I arrived at 6:05 pm and got my food at the window at 6:39 pm. Way way too long!
Slowest A&W in the area, NOT RECOMMENDED
Value for money, expensive, its still fast food. They refused to heat my 10 month old babys food, even though he had no electricity in 1 part of the city. No empathy or common sense. Very long service.
We came last minute as a group Melissa served us well, she was very patient, very professional Exceptional service
Excellent Hamburger and they make it Keto! Dietary restrictions: Keto Keto Burger
Courteous drive-thru service
The cashier was very nice and cordial. My meal was perfectly prepared. THANKS
Very fast drive thru. The girl spoke English.
Service is slow but the food is good.
Vegetarian options: Beyond burger Food
Waited 5 MM to get my invoice, the employees chattered while there were 2 of us waiting. Poached ketchup on the empty counter. Received a hamburger without the top bun. Didnt receive our drinks. And we were only 3 customers. Tuesday August 15 at 6:30 a.m.
They often forget what, cold onion ring
Already
Inexperienced cashiers during busy period charging me wrong amount and not sure what to do Kid-friendliness: Very kid friendly
I went to eat on August 29 around 6 p.m. and asked for a Teenburger only cheese, bacon, lettuce and the cook had put a tomato inside. The cashier before taking the sandwich told him that it shouldnt have a tomato and he dipped his hand in the sandwich to remove it and all this before my eyes. The cashier served it to me and I mentioned to her that the cook cant do that because there is always a danger that someone might be allergic. When I went to sit down she told him and they started laughing. Before I left I saw the girl at the drive-thru leaning against the wall looking at her cell phone and she had no smile..... Clearly you need a manager to bring a little discipline, a lucky that MAPAQ did not come by at that time. Parking: not much space
No air conditioning... must be 30° inside. Charge 30 cents per small bag of honey so you have to go through the checkout again if you forgot to ask for them when ordering, cashier who doesnt offer it from the start which obviously causes delay and frustration. Food as good as the others AW
Great food and service, although sometimes it takes longer to get the order.
Friendly staff, delicious food
Sadly a&w sandwich are now. Not hot
I like their lunch
The minced and formed paddy barely meets the technical definition of chicken.
Worse and worse. It was my last attempt. This time, I got my money back.
Instead of playing around chatting with each other it would be decent to pay a little attention to the clients order. The beef patties are always cold, so are the fries worst of all ask for a limonade that ended up being a cup of water. I see nice reviews they must have been done by the employees and their buddies. Unless you like your burgess cold, i like my food hot. And some the kids working should learned about showers and deodorant, it smelled worst than a locker rooms with 20 guys after a game, kinda disgusting. Save your hard earned dollars and eat at La Belle et le Boeuf.
Very confused staff, seems too young to run such an operation properly, need an owner that doesnt exploit young people With a responsibility, he sees only cash for his pocket, way to go buddy, you should be with them helping out, cleaning tables, and serving your customers, instead of lining your pockets hope you get the message
Food is always hot here. This place is always clean. Service is welcoming but busy, a good sign right? Hot food, good staff, clean areas to eat in. That is all we ask for our money and our loyalty. Thank you and keep up the good work. Parking: Always parking just steps away.
Restaurant generally clean, but the staff instead of chatting should clean the tables. The mens toilets were clean and did not smell. food rating not very hot dry bread not the first time. The cedar restaurant is much better.
GOOD
Way over priced
Always good and friendly staff :)
ordered 2 chubby chicken sandwiches and they gave me junior chicken sandwiches hah sweet hand them the coupon and cashier at drive through seemed like she wasn t sure of what she was doing god thing she didn t charge me full price for the chubby chicken sandwiches or i would have came back to complain about it hehe
Always fresh burgers
Apart from a little oversight from time to time and the chicken strips not being cooked well, its great. The world is very kind and we can hear their smiles through the microphone and the mask ^^
Very good but, floors and tables not clean.
Honestly. They make decent burgers that fill you up. The kids meal is good too. Better than the same old Mcdicks.
Solid burger fries are average at best. Quick Drive-thru.
Good food
Teen burger never disappoints!
#1 fast burger spot in vaudreuil. Fresh food, good service.
Expensive April 2022 Its good, get the onion rings spice on your fries, you wont regret it.
When you order at the drive-thru at A&W, you pay, and you are asked to go a little further and you have your order served in less than 2 minutes by the couple in the car behind you? So there is a serious problem at the cash register and in addition there was no toppings therefore problem in the kitchen and in addition the assistant manager who refuses to reimburse the entirety ($43.73) 3xTTBB, 2xFries, 1 Rondelle HALLÔ?
Its a good place for fast food
Congratulations, your lunches are fresh and very good Your Burgers are better than all other chains of their kind Tim Mcdo and Harveys are over for life for me Now its only your place for lunch and hamburgers, thank you Service from the young person this morning very nice, a good young man Please dont give up THANKS Sylvain Cyr
I ordered with Uber Eats and I received half of my order I am disappointed I would not get a refund
Fantastic service hot!
Always hot and salty onion rings to satisfy my craving
Garbage service. Girl doesn t know how to take orders properly. Hires incompetent people.
Fast and courteous service.
It doesnt often happen that I give 2 stars, but this time I do because the dining room was excessively dirty.... Tables on the floor. Ive never seen this in a restaurant before. There were at least 7 employees behind the counter so I bothered to mention that. It wasnt a question of a shortage of employees or an unusual number of customers. No improvement after 30 minutes. I had already noticed a deterioration of the branch during the pandemic, but this time, there is little chance that I will return there. Too bad because they make the best burgers at Beyond Meat. I would like to receive news from the restaurant that the situation will change..... I am still optimistic.
Best one great service very helpful polite staff
Staff was friendly & courteous. Food was fresh and hot, no sitting under infrared. Establishment was clean, tables as well.
I was served fries instead of the poutine I paid for. I was told very stupidly once I paid that they no longer serve poutine...
Fast service, good food despite two errors in my order
The meat tasted stale and smelled like undercooked fish.
This is the first time Ive written a bad review. I am very disappointed with the attitude of this store. I ordered from uber and went to this store to pick up. The command indicates that it is ready. I actually waited a full 25 minutes at this restaurant after the order arrived. And after my uber orders were collected three times! The lady at the front desk, If you want to eat aw, dont go to this place This is my first time writing a bad review. I am very disappointed with the attitude of this store. I ordered at uber and went to this store to pick up. The order shows that it is ready. I actually waited a full 25 minutes at this restaurant after the order showed up. And after my uber orders have been picked up three times! If you want to eat aw, dont go to this place
Always hits the spot:)
Very friendly service and remarkably quick, the kids meals came out before the adults had ordered, very impressive!!! Tasty food as always!!
Last Friday I went to the restaurant and I ordered two trios vacation de la construction 2 teen with poutine with the coupon. I was at the counter and I watched the young girls who were preparing my teen Burger, she wrapped the first one then in waiting for the meat to finish cooking, she started eating the bacon she had just put in and she went to offer a piece to the person who was handing over the orders at the drive-thru. Result I had a well hung teen and another without bacon and who was floating in mayonnaise without bacon. It was just before a shift change in the afternoon. For a good Burger I invite you to go to A&W in Valleyfield, they make teens more beautiful than the photos and the employees do not eat the Burger that you have just paid for by drowning the Burger in mayonnaise to camouflage the substitute ingredients , moreover to go there around the same hours the restaurant is always clean, as you can see I like teens and used to the A&W.
Yesterday evening I was first to the drive thru. It took the girl 5min before coming on the speaker to get my order, I almost left and I should have. When I got to the window, I paid, and then sat there for 20 minutes!!! While the two girls working the front were reapplying their lip gloss and filming Tik Toks. After 20min she opens the window and says sorry it s going to be a while longer. I asked for a refund instead because I was done with waiting, considering I ve been waiting for almost 30min . She had no idea what to do and asked the guy in the back to help. He smashed around on the screen and couldn t figure it out either, and with lots of attitude told me to take down his managers number and to call tomorrow to get a free combo. No thanks, that s weird, I just wanted my money back and asked for cash instead. The whole ordeal took another 10min just to get a refund! Absolutely ridiculous! The most frustrating is please remind your staff that we can see them and when we are waiting with no idea what s going on with our order, I don t want to see them filming tik toks!
Change your hours of operation in UberEats from 10 p.m. to 11 p.m. and I will change my rating. Impossible to get delivery after 10 a.m. even though the restaurant closes at 11 a.m. UberEats is stopping us from ordering.
The A&W Vaudreiul branch on de la gare , lacks customer service, not professional , we went through the drive thru to order a trio , we waited 15 minutes for 2 cars infront of us , and 10 minutes after we paid , it seems there were 2 people working inside, the place for dine in was empty, the girl seemed clueless, not even try to apologize for the wait ! how long should we wait for a burger ?!! And we were in a weekday not a busy weekend! It was Monday August 1st at 8:15 , the line up after us kept accumulating and I m sure these cars waited a long time as well. It will be one of the places that we ll try to avoid in the future.
The drive-thru takes a long time, 5 young people chatting in front of the window without embarrassment after 20 minutes of waiting (yes yes), missing things in my order (inattention) and of course no smile (borderline insulting). I told myself that maybe there was a lack of staff, which I would understand, but when I saw that there were 6 young people (without the people in the kitchen) I understood that it wasnt that. the problem.
Out of all the a&w in the area, this one is by far the worst. Always forgetting things in your order... 4x Ive gone by and 4x Im missing 1 patty in my grandpa Berger. I tryed to talk to the employees multiple times and there is never a manager on shift for supper time. I would prefer to drive to les cedres then here in vaudreuil. They cant help if you dont take a picture of whats missing. Worst client satisfaction EVER.
Great food
Clean with quick and courteous service
The meat is very good. Take advantage of their discount coupons.
Waitress as stupid as cant be...
The veggies were fresh, the sweet potato fries were undercooked, interesting to try the plant based burger- it was decent.
Just went in for a quick bite very good Parking: Short of parking places
Terrible customer service. I pulled up to the window waited 10 minutes no one answered so I pulled up to the other window and I saw two girls talking and had to yell my order. When I received my food it was cold and the cheese wasnt melted. Do not recommend
Staff swearing at eachother and in front of customers. Totally unprofessional.
The food was good and warm BUT the service is HORRIBLE. 8 teenagers were working in the kitchen. It was 7:00 pm and was not busy at all. First, they forgot to prepare our order and it took 20 mins to get the order ready. Second, the missed the apple pie and it took another 10 mins just to get the apple pie. Order drive through to get a better service.
Food was great,always is! Pls make sure to clean the tables though :)
So I hate complaining about any kind of bad service experience online, but this one was so awful I wanted to warn others. I stopped by this A&W around 10:30pm to get something to eat after driving all evening. Upon coming in, we waited about 5 minutes to take our order, with no one in front of us. I understand they are short staffed. There were two teenage girls working the cash and window who seemed tired and stressed, and two delinquents working the food in the back. They were disrespectful and clearly not caring about what theyre doing - I get it but you chose to work in fast food... Anyway I place my order and wait around 20-minutes. The girl working the cash asks me to verify my order so I did. Waited another 10-minutes and she asked to verify my order a second time, so I did. I get fed up ask for a refund, but they assured me my order was almost ready. Finally I get my order after 40 minutes. Even after verifying my order twice, it was all wrong. The guys in the back didnt seem to care, and tried to pass off my order knowing they made it wrong. I felt bad for the girls who are probably just trying to pay for their college, but its not worth the headache. At least I got my refund. Dont come here.
Worst A&W I have ever been to. I was waiting at the drive through speaker for at least 15 minutes and they never took my order. I ended up leaving. Horrible service.
September 12, 2022, 5:50 p.m., great team both up front and in the kitchen. I had a problem with my burger and they changed it for me with a smile, no attitude, no questions. Good service like this is rare in a fast food restaurant. In addition, the dining room was clean. Big improvement if we look at the other reviews from the last few months. THANKS.
Could be a lttle cleaner Parking: Tight and weirdly located relatively to the drive thru
Beyond meat veg burger must try, great service .
20 minutes of waiting for a trio, I finally asked for a refund. I wonder how long I would have waited, they are so unorganized it s not the lack of staff that was the cause, the kitchen was full! Other customers subsequently canceled their orders. Very poorly managed.
Great welcome, well done to the whole team
It is closed for work
Drive thru was a nightmare. The parking lot where this restaurant is located is a disaster.
Vegetarian options: Beyond meat Parking: Many spots
I just got home with my order and theres a black hair fried into my onion rings (and my burger was barely cooked)!!
Is an A&W so youre getting what youd expect. Among fast food places is one of the better ones though, food is decent and doesnt feel low quality like most other fast food places.
I like this change has good food, clean seating area, clean bathrooms
Honestly it takes a lot for me not to like a place, especially nowadays when we are all still feeling the issues that covid brought but seriously, 6 people working there when I showed up and they were all chatting in the kitchen part while I patiently waited to be served. It took them nearly 10 mins to come to take my order at the counter and its not like they didnt see me. Then when they did finally serve me I had to repeat the order twice. It took them another 10 mins or so to get the order together and I watched as the fry cook used his bare hands (no gloves) to grab fresh apple turnovers from the fryer and then mix them in the sugar coating, again with his bare hands, only to them wipe them on his pants to clean them off... really turned my stomach to the point I threw the turnovers out when I got home. Aside from all that, the sweet potato fries were warm but hardly cooked. I dont know how they managed that, to cook fries that are still raw while giving the illusion of being cooked. Wont be going back there for sure