Bin 4 Burger Lounge in Victoria

3271 Maple St, Victoria, BC V8X 4Y9, Canada

★★★★☆
(2738 reviews)
Categories: Hamburger restaurant American restaurant Fast food restaurant

About

Gourmet Burgers, Fresh Salads, Appetizers. Hand-crafted cocktails, local wine & beer. The perfect place to meet with friends & family. Check out our website for Happy Hour & Late Night Deals!

Website
bin4burgerlounge.com
Address
3271 Maple St, Victoria, BC V8X 4Y9, Canada
Plus Code
FJ2J+6M Victoria, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
11 AM–10 PM
Monday
11 AM–10 PM
Tuesday
11 AM–3 PM
Wednesday
Closed
Thursday
11 AM–10 PM
Friday
11 AM–11 PM
Saturday
11 AM–11 PM

Services

Service options
Outdoor seating No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Cocktails Coffee Late-night food Spirits Wine
Dining options
Lunch Dinner Dessert Seating
Amenities
Bar on site Toilets
Atmosphere
Casual
Crowd
Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.4
★★★★☆
2738 reviews

Most Mentioned

patio (34) aioli (28) gluten free (28) bison (25) deep fried pickles (23) happy hour (22) big dipper (10) tofu (10) greek burger (8) basil (5)
5 stars
1705
4 stars
730
3 stars
152
2 stars
60
1 stars
91
★★★★★
December 18, 2024

Always love a good burger joint that has the customer in mind. Was able to add my favorite blue cheese and bacon to the Bison burger.. So good. Highly recommend this place for a pint and a burger. Great atmosphere and waiters and waitresses are top notch. Yam fries over salted , guess it just takes an extra pint then.

★★★
December 16, 2024

The burgers will not blow you away, but it's okay. I ordered the lamb burger and the patty was very small, but it was acceptable.

December 8, 2024

I’d like to provide some feedback regarding my recent experience. While I understand that the store can get busy, and I appreciate the high volume of orders, I was a bit disappointed with the wait time for a single burger I was picking up. My order was supposed to be ready over 30 minutes ago, and while I completely understand that delays can happen, I feel that 30 minutes for just one burger is excessive. During that time, I saw approximately 8-10 other deliveries go out, yet my order, for which I came first at the time it was supposed to be ready, was still not ready. I get that things can take longer during peak hours, but this wait felt a bit too long for a simple order. Overall, the food I’ve had from here earlier has been great, but this experience left me a bit frustrated.

★★★★★
September 9, 2024

It was our second time to enjoy late hours deal. We arrived there around 8:30 and the staff was kind enough to let us wait inside after reservation for 9 pm dining. However, people sitting behind were very loud, anyways we can’t stop people they have rights to be loud. Service and food was good as always. One side of lounge was so bright and the other side was SO DARK.

August 2, 2024

I found gravel in my fries that almost cracked my teeth when I bit in . Only got a 50% discount And my bill was still high. If I were the manager, I would have covered the whole bill. Luckily, I had good teeth and didn't have to give them the dental bill. Over all though it's a good place and must of been rare as it's never happened to me before there.

★★★★
July 25, 2024

We had a surprisingly good meal here during our recent trip to Victoria. While they are known for their burgers, we had been craving something a little lighter, and they had some delicious looking salads and lettuce wraps that drew us in. We were staying at the hotel, so the location was convenient. They were able to seat us right away. The service was a little slow, but kind and helpful. All our food was delicious, though I found the strawberry lemonade excessively sour (they were kind enough to remove it from the bill). The chocolate mousse for dessert was definitely the highlight. I would have no problem recommending this place or eating here again.

★★★★★
July 9, 2024

Went there to celebrate the last day of school for the kids. Although it was very busy, we were lucky to get the last unreserved table. The food was fresh and flavourful, the staff were so busy but still caring and helpful.

★★★★★
March 6, 2024

Great Burgers Delicious, you won't be disappointed Every burger would be a good choice Drink menu is great too Great experience ,great service. Loved the onion rings. Dipping sauce for burgers a first for me . Beers was a great recommendation from our server. May I suggest using glasses from the brewery itself . Bring a class to a good beer and make better pictures lol. Thank you for great eats

★★★★★
December 20, 2024

We went to Bin 4 last night and both cant remember having a better burger. Servers were very attentive and friendly and food was great. A new go to place for us in Victoria.

★★★★★
Local Guide
December 15, 2024

This is my favorite restaurant in Victoria. Great food, 100% recommend. And the happy hour is the cherry on top. Love yall keep up the good work!

★★★★★
Local Guide
December 15, 2024

Great atmosphere at this location. The staff were friendly, efficient and made us feel very welcomed. The food was excellent as we expect from Bin 4.

★★★★
Local Guide
December 15, 2024

This chain has been up and down over the years. Happy to say they are on an up. Food is enjoyable again. Recommend the Angry Bull.

★★★★
Local Guide
December 8, 2024

Plant one on me was a very good vegan burger. The more I ate it, the spicer it became. Food

★★★★
Local Guide
December 1, 2024

Love the 50% after 9pm burger deal

★★★★
Local Guide
November 22, 2024

Went in for the late hour deal. Worth the money! Serving was big and I am willing to pay full price for the burger. It gets busy after 9pm

★★★★★
November 22, 2024

After 12 years the Pre Season is still in season! Everyone involved in making my pre season tonight. Amazing work The basil was firing everything came together so well. That was a top 10 all time performance.

★★★★★
Local Guide
November 22, 2024

Bin 4 is my go to place for a good burger. The atmosphere is good and the staff is friendly.

★★★★★
November 22, 2024

Go to for our Office take out! Little mishap today when ubereats ran off with our order, luckily for us management handled the situation promptly and even brought our burgers to our office. They went out of their way to provide top notch service and great food, we will be back for our next fun lunch!

★★★★★
Local Guide
October 22, 2024

I wanted to share my thoughts on my recent visit. The food was delicious, and the service was fantastic! However, I did find the environment to be quite noisy, which made it a bit hard to fully enjoy the meal. Just wanted to give you some feedback! Overall, I had a great experience and will definitely be back.

★★
Local Guide
October 22, 2024

Our experience was not bad until the end. My cousin was visiting from abroad two weeks ago and paid for our meals with cash. The server asked her if she needed some money back (the change was the equivalent of 25% of our meal) and my cousin said Yes then she felt bad about requesting the change, which I reassured her it was ok and she could decide how much to leave for the tip once she had the change. When the server came back, she seemed upset and brought the change all in coins (nickels and dimes included). I thought it was very rude of her, as servers would be offended if they received those small coins as tip. That caused such a bad impression on my visitor, who was first willing to leave the 25% and decided to leave 0% of tip. Im not willing to go back to that venue or bring any visitor there again. I felt embarrassed by the servers attitude. I think that servers should be gracious to the end and that may result in having a good tip. Those were bad manners, in my opinion, a sense of entitlement that changes into upset very quickly. It looked horrible on the server.

★★★★
Local Guide
October 22, 2024

While I was thinking about what to eat during work, I came across this place on the Internet. And the food was delicious. I recommend.

★★★★★
Local Guide
October 22, 2024

I have to say that I was taken care by Kayleigh at lunch time. The service I experienced from her was An A in every aspect! Fast and professional service and it was so busy but Kayleigh was amazing in every way by greeting us very quickly and took our drink orders. I ordered the heritage burger and it s the best! I will return because of Kayleigh and great food! I will return o ly because of this experience and will share my experiences with friends and family. Thank you Kayleigh!!

October 22, 2024

Paid $24.50 for a Tuna and Avocado Poke Bowl. The amount of Avocado was equal to that of a single garlic clove diced, if that...

★★★★★
Local Guide
October 22, 2024

Service definitely worth 5 star review.

★★★★★
Local Guide
October 22, 2024

I hear people bashing them all the time, but the burgers are damned good. Go for the late night deal Food

Local Guide
October 22, 2024

The front desk just asked every group if they could take less than 1.5 hours to eat. Not knowing how fast they would get their food. Then, the waitress came back to complain about customers right in front of me. When people dine out, they are not timing themselves and dont want to hear your condescending attitudes and thoughts. Have some manners.

★★★★★
Local Guide
October 22, 2024

Fantastic burgers

★★★★★
Local Guide
September 22, 2024

Had a great time having dinner with my kiddo.

★★★
Local Guide
September 22, 2024

Decent place recommended by a friend tonight and they had a 50 percent off special after 9 on burgers. Food was decent and the environment wasn t bad as well. What really turned me off was that the waiter hadn t applied the 50 off on my order while he had done so on my buddy s. It seemed odd he put my receipt face down while he kept my friend s up. I could be paranoid and I d like to give the waiter the benefit and he was able to rectify the situation with a refund on what I was owed when I brought this up. But seemed off to me as most people usually just pay without thinking. I hope it was just a 1 off situation and not something the waiter had done deliberately.

★★★★★
Local Guide
September 22, 2024

Its so delicious and the service is great!

September 22, 2024

Stopped in with my friend to enjoy a meal on the patio, received top level service from a nice new server and we were both about to give a $20 tip however this bigger lady who was training came over and slammed the bill on to the table and then proceeded to scrunch it up after we asked for an error to be fixed, felt a very hostile and aggressive attitude and I am shocked as I have come here for years, by far the worst end to what would have otherwise been a great experience, left bad taste in mouth. People should be happy to work there otherwise they are in the wrong job.

Local Guide
September 22, 2024

Stopped into enjoy a meal on the patio for late night on August 30th.. Received top level service from kind a new server and we were both about to give a $20 dollar tip each. Kayleigh G who was training, came over and slammed the bill Onto the table! We asked for our bills to be split and she aggressively took the bill from us and stormed off She brought it back slammed it onto the table again and stormed off. By far the weirdest and worst end to what would ve been a great experience. Left a bad taste to ever go back and honestly was the worst experience I have had while dining. Too all who receive her as your server I apologize in advance never met someone so disgusting and rude when we gave kindness all night.

★★★★★
Local Guide
September 22, 2024

Omg. The food here is wonderful! We had the fried pickles as an appetizer with a bacon aoli dip. Yum! My Bahn Mi burger and truffle fries was fantastic, too! My husband had onion rings with a whiskey barbecue sauce and a different burger. So, so good! We are coming back regularly!

★★★★★
Local Guide
September 22, 2024

There were 4 of us eating. A vegetarian who loved her black bean burger with goat cheese and strawberry salad, a celiac who raved about his gluten free burger and myself and one other also really enjoyed our burgers and I loved the crispness of the fries. Service was awesome. We had a trainee as well as an experienced waitress both of whom were very friendly and thorough. They never left us waiting to refresh beverages. Thank you to the whole staff for making it a lovely evening. From the hostess and the wait staff to the cooks and dishwashers. You are all amazing. As we left, the 4 of us were all in great spirits and had full satisfied tummies.

★★★★
Local Guide
September 22, 2024

Usually a bin 4 fan, food slid a little bit recently (the Sysco fries mostly). Still worth a visit, as the burger variety makes it neat.

★★★★
Local Guide
September 22, 2024

The burgers here are consistently fantastic always cooked to perfection and packed with flavor. I love the small bowl of potato chips they bring out while you wait for your order; it s a simple but thoughtful touch that makes the experience even better. The after-9pm deal is a good option if you re in the mood for a late-night burger paired with a drink, but if you re just after the food, the wait may not be worth it unless you re also planning to enjoy some booze with your meal. Parking is a breeze with plenty of spots available nearby and even across the street if you don t mind a short walk. Overall, its a great spot for a satisfying burger with a little extra charm!

September 22, 2024

Change the aoili back

★★★
August 22, 2024

Good burgers, but jeesh, the price is kind of high. Two of us got burgers and a pop and non alcoholic drink we spent $75. Thats is crazy for a burger joint. Its definitely not worth that price. Im not sure who is giving this place 5 stars.

★★★★★
Local Guide
August 22, 2024

Great burger joint. A variety of burgers to choose from. French fries are perfect. Sauces are tasty. Definitely worth stopping by if you are hungry and craving burgers and fries.

★★★★
Local Guide
August 22, 2024

Food was great! ordered a burger and some red onion rings. Only complaint was that i found some hair in my food, not a big deal though.

★★
August 22, 2024

We came to Victoria for my daughters surgery and stayed at the hotel next to Bin 4 on Maple Street. After her surgery, we were all really looking forward to trying bin 4s burgers and were hoping to take advantage of the happy hour prices. I called, explained that we couldnt eat in because of the surgery, my daughter was bed ridden for a couple days, so could I please pick up to take next door to the hotel. The hostess asked the manager who said NO, they would not make an exception. Happy hour prices were for eat in only but we could have the same burgers but at normal price which was $10 a plate more. For our family of 4, this extra $40 was unobtainable for us so we did take out from somewhere else. Very disappointed in Bin 4s customer service.

★★★★★
August 22, 2024

I tried the limited edition Aloo Tikki Burger, it was amazing. I hope they continue with it forever.

★★★★★
Local Guide
August 22, 2024

The best gourmet burger shop Ive been to in Victoria.

★★★★★
Local Guide
August 22, 2024

First visit-Music is too loud, but burgers make up for it. Second visit- sat on patio, and the experience was much better, and the burgers were still amazing. Third visit- Patio visit again, and the burgers are still amazing, we try different ones each time.

★★★★★
August 22, 2024

We had Stella as a server and she was fantastic! Made the whole experience here amazing, it was our first time at this spot and she was so knowledgeable about the menu with spot on recommendations. We both had the big spenny which was amazing and lavender gin sours. For the price point product exceeded expectations.

★★
August 22, 2024

Price has increased and food quality has decreased steadily every year

★★★★★
August 22, 2024

The aloo tikki burger at Bin 4 totally hit the spot. It was like a warm hug on a plate..the bun was all soft and cozy, hugging this chunky potato patty. And man, those spices! Just enough to give it a kick without going overboard. Throw in some crisp veggies, and boom comfort food heaven. Seriously, if youre ever feeling down or just need a quick pick-me-up, this burgers got your back. Its like my childhood favorite, but all grown up and fancy.

★★★★★
August 22, 2024

Aloo tikki burger is a vegetarian delight! The well-seasoned potato tikki nestled between soft buns, topped with crisp lettuce, tomatoes, and a zesty sauce, offered a refreshing and filling option. Ideal for vegetarians craving a flavorful burger experience.

★★★★
August 22, 2024

The food was amazing. The waitress was lovely. Mum is 97, its been a week and she is still raving about the burger AND fries! Only complaint, we should have brought a sweater.

★★★★★
August 22, 2024

Delicious. Good service.

★★★★★
Local Guide
August 22, 2024

Possibly one of the best burgers in the city. It is a super cozy place, perfect to go as a couple or with friends. You can choose your burger on traditional, gluten-free or lettuce bread. My starter recommendation: the fried potatoes in truffle oil, garlic and parmesan. Cocktail: the watermelon margarita The service is first-class, it has convenient parking and you can choose an outdoor or indoor table. Recommended. Vegetarian options: The menu includes vegetarian options. Dietary restrictions: Offers gluten-free options.

★★★★★
July 22, 2024

Bin 4 delivered on a big order for our grad celebration. Their communication was awesome and they were able to accommodate a wide range of dietary needs. They went above and beyond with delivery and their food was fantastic! Kids were delighted & we are happy to have this local business to support!

★★★★
Local Guide
July 22, 2024

Great happy hour and burgers

★★★★
Local Guide
July 22, 2024

The burgers are awesome and I loved the lamb burger.

★★★★★
Local Guide
July 22, 2024

All of their locations are fantastic, with tasty food, efficient and friendly service, good deals, and options to suit everybody. I especially like how conscientious they are about allergies (not that I have any). Vegetarian options: Any burger can be made with beautiful tofu steak at no extra charge.

★★★★★
Local Guide
July 22, 2024

Always great food choices and great staff

★★★★★
Local Guide
July 22, 2024

Amazing burger!

★★★★★
Local Guide
July 22, 2024

I had the Swiss mushroom burger. The fries were crispy and the patty was not dry.

★★★★★
July 22, 2024

We came to this place because it was on the way to where we were going and it was the best burger I ve had in a decade. No joke. The bison Burner . Phenomenal service by Hannah too!

★★★★★
Local Guide
July 22, 2024

We tried this restaurant on a whim while visiting the city. It was the best service and tasting food that I, had all week. I will definitely return next time I go to Victoria.

★★★★★
Local Guide
June 22, 2024

5 star all around

★★★
Local Guide
June 22, 2024

Burger was decent, a little overcooked. Too many kids and babies around.

★★★★★
Local Guide
June 22, 2024

I recently visited this restaurant and had one of the best burgers Ive ever tasted. I ordered THE BIG DIPPER, paired with a half & half side of HOUSE FRIES and STRAWBERRY & GOAT CHEESE SALAD, along with a serving of BIN 4 BURGER SAUCE. The combination of flavors was incredible. My friend ordered the KOAS IED GARLIC AIOLI dip, which was fantastic. To drink, I had a mint lemonade. While the drink wasnt extraordinary, it was still quite good. Overall, a fantastic dining experience!

★★★★★
Local Guide
June 22, 2024

Delicious burgers!

★★★★★
Local Guide
June 22, 2024

Good food, good service. Interior is definitely outdated.

★★★
Local Guide
June 22, 2024

We went on Half Price Burger nights. The place was really busy and parking lot is packed. Got a seat quickly by the bar which was really lucky. Food came out relatively quick. Only downside is the garlic parmesan fries that got served with my Big Spenny Burger was old and quite hard. Not a big deal, but my wifes sweet corn chipotle however had a small hair on the plate. Food was alright still had a good dinner specially 1/2 price good deal.

★★★★★
Local Guide
June 22, 2024

If you don t mind spending a few extra bucks on some quality, this is the place. A meal at a&w is pretty well $20 bucks now. Might as well get a fantastic burger for that price and BIN 4 is the way to go.

★★★★
Local Guide
May 22, 2024

The food was very good and the service excellent......quite busy so abit noisy but overall experience very good...

Local Guide
May 22, 2024

We ordered delivery last night and the food came to us cold and the fries tastes as if they had been cooked hours before the time our meal was made. I am very disappointed and probably wont order from this location again.

May 22, 2024

Worst customer service I have ever had in the entire world your hosts n manager should all be fired n cooks should learn how to read

★★★★
Local Guide
May 22, 2024

Burgers are good, not great. Long wait times on weekends.

★★★★★
May 22, 2024

This was the best burger I have had! The chefs special...with crab. And the deep fried pickles were awesome! Excellent service and compliments to Lydia, the manager for her attention to detail! Thanks!

May 22, 2024

It s unfortunate that we were unable to eat here today. My 13 year old son had a football game and we decided to go to Bin 4 for a celebratory lunch after. My son still had his cleats on and unbeknownst to us, they made the floor incredibly slippery. My son went down hard on the floor. We got him up and his dad took him out to change his shoes. While that was happening, there was a blonde waitress I overheard scoffing and rolling her eyes saying that he deserved it because he wore his cleats in there . She then went behind the bar and was telling 2 other customers that it was his fault because he wore his cleats and was laughing. This was all infront of me, his mother. This behaviour was so unprofessional and unacceptable. No one was concerned about his well being at all. We decided to leave and not waste our money at your location. I will never return to Bin 4 and I am appalled at your heartless staff.

★★★★★
April 22, 2024

The Bistro burger was outstanding and half price during happy hour.

★★★★★
Local Guide
April 22, 2024

Staff are always welcoming and knowledgeable. Great place for some high quality burgers and drinks at a good price! Im gluten free and have never had an issue here. They have gluten free options! Dietary restrictions: Gluten free options! They have gluten free buns, or lettuce as a gf option for burgers. They even had a gluten free dessert. Just ask your server, theyre very helpful.

★★
Local Guide
April 22, 2024

Whenever we go there, we always get exceptional service. Everyone thats working there is always considerate and kind and genuinely concerned with our well-being service wise. The food always comes in a timely manner and served hot!!! **UPDATE** Things have changed, with all the online orders their service has dropped significantly. The kitchen staff and the size of the kitchen cannot keep up. With all the commotion the little things that make up a great service experience are being dropped/forgotten.

★★★★★
Local Guide
April 22, 2024

It was my first time to a Bin 4 and it did not disappoint! Great food!

★★★★
Local Guide
April 22, 2024

great spot to grab a lunch with friends.

★★★
Local Guide
April 22, 2024

Had the Mediterranean/big fat Greek Burger, it was amazing. We felt rushed by the server. We were there for 12 and there wasnt that many people in the restaurant and the server was not friendly at all. It took away from our experience and felt like the server just wanted to take our order to eat quickly and leave quickly. Parking: Has lots of parking

★★★★★
Local Guide
April 22, 2024

Gourmet burgers served in a nice room by pretty people. Whats not to love? There are also nice salads, a range of appies, full bar, and gluten free bun options, as well as some really delicious dipping sauces for your fries Food : 5/5

★★★★★
Local Guide
April 22, 2024

Great place. Stopped by after 9pm burger and fries were half off with the purchase of a drink. Enjoyed the food. Sophia the server made me feel comfortable with the outdoor sitting. This place came recommended by my daughter. No regrets.

★★★★★
Local Guide
April 22, 2024

Ordered then drove to get our food. Everything delicious but they forgot to give me my deep fried pickles! Checked but thought it would be with my burger super annoying when items are missed! Bought 6 meals so that kind of sucks but overall great food. Just check your take out thoroughly.

★★★★★
Local Guide
April 22, 2024

We loved the food atmosphere, customer service. Will visit there again.

★★★★★
April 22, 2024

Fresh hot food, good price, quality and quantity. Parking: A very busy place when we went but I expect, earlier in the day it may have been easier to park. Food : 5/5 |

★★★★★
Local Guide
April 22, 2024

My burger was so good that I cried a lil.. it was the Plant One On Me

★★★★★
April 22, 2024

First time eating here, food was amazing, atmosphere was very chill too! Also our waitress Talias service was amazing! Will definitely come again!

★★★
Local Guide
April 22, 2024

Burgers were burgers. Truffle fries werent worth the upgrade. Not sure what all the hype around this place is.

★★★★★
Local Guide
April 22, 2024

Happy hour 3-5 deals are very nice

★★★★★
April 22, 2024

I came in from out of town with my friends and family and we had a great time here! We had Cierra as our server and she was so sweet and was very knowledgable about the menu! Had a great time overall!

★★★★★
April 22, 2024

Come every couple months for the late night. I ve had Camille as a bartender the past couple times including tonight. By far the best service I ve had in years, every time. So attentive and kind, such a nice voice too hahah, she should be the SIRI voice. The hosts/ expos are always great too. Thanks!

★★★★★
Local Guide
April 22, 2024

Fun place to go and food is great

★★★★
Local Guide
March 22, 2024

Went in for the late night special. Food was excellent. The Bistro and the Big Dipper were ordered. This is the first location I have been to on the island and I feel that it had the worst services out of all 3 locations that I have visited. The server slammed my brothers drink onto the table and when getting the bill, left without saying a word after the transaction went through. I understand that its busy, but have a little more appreciation for your customers.

March 22, 2024

I ordered the food and it arrived disgusting, the burnt potatoes, the old avocado and it took a long time to arrive. Also the order arrived wrong. I ordered my burger with lettuce instead of bread and it did not arrive as ordered. However, the only positive thing was the chicken. Honestly I am disappointed.

★★★★★
Local Guide
March 22, 2024

Was 2nd time in a week for my visits. Great service, food was amazing. Great visits with my brother & Friends Wheelchair accessibility: My brother and our other 2 friends are mobility challenged. There was no problems with seating, access & parking.

★★★★★
Local Guide
March 22, 2024

Omg this was the best burger experience Ive had in a long while... let me go ahead and tell you!!! The wagyu had my tail wagging like no other. Caitlin ( not sure if thats how ya spell her name dont necessarily care) was phenomenal! Hero on heels!! I would definitely recommend this place to my imaginary friends but they put me on a time out... enjoy!!!!

★★
Local Guide
March 22, 2024

Good burgers but holy smokes is the online ordering experience and management of this restaurant a bloody mess. I placed an order at 1:30pm to be picked up at 4:35pm. When I arrived at Bin 4 at 4:30pm, I received a text confirming the order was ready. The hostess also confirmed it would be out in 5 minutes. A FULL 30 MINUTES LATER and the order was brought out. I was told they were waiting for the deep-fried pickles. Again, I placed the order THREE HOURS AGO. They would have known that pickles needed to be deep-fried, no? And even if that were true, how long does it take to deep fry three pickle slices? Surely not HALF AN HOUR. When I returned home, I found that they forgot to pack two of the items we ordered. I do not recommend this location.

★★★★★
Local Guide
March 22, 2024

Upscale burger place with lots of options. They have vegetarian and non beef options as well. Would recommend

★★★★★
Local Guide
March 22, 2024

Excellent service and the food was spectacular. New fav burger place

★★★★
Local Guide
March 22, 2024

Wide variety menu of burger selections, with accompanying side dishes

March 22, 2024

Never will go back

★★★★★
March 22, 2024

Staff was very attentive without being overbearing, the food ( Bison Burner burger with smoked bacon) hot all the right spots for a reasonable price, especially considering how good it is. Omg the coconut orange chocolate mousse is amazing. Supper plus drinks plus dessert - great experience. And I got the servers permission to post with her in the background. Vegetarian options: The Plant one on me burger is fully vegan, and tofu can replace any of the meat patties if requested.

★★★
Local Guide
February 22, 2024

Good burgers. Order takeout/delivery and dine in often when I come to town. If you order takeout/delivery have your own cutlery and napkins. It has been forgotten almost every time and I always add it to the order. Frustrating when youre in a hotel.

★★★
February 22, 2024

Dietary restrictions: Did not seem like they were very willing to accommodate. I wanted to swap out Swiss for Parmesan cheese on my burger, and the server agreed. However there was Parmesan on the burger and I was also charged additionally for the Swiss. Another diner in our group has a cheese allergy which was communicated upon ordering, and their onion rings came sprinkled with cheese.

★★★★★
Local Guide
February 22, 2024

Very nice place, amazing food, recommended

★★
Local Guide
February 22, 2024

Walked in around 11:40AM, before the lunch rush. The staff stared at me but didnt say anything. Im Native so I thought maybe theyre trying to figure out if Im a customer or a loiterer or something. I figured maybe its a seat yourself kind of place because they werent talking, so I walked to a booth and sat down. A waitress comes over and tells me this table is reserved, so I need to move somewhere else. There was no sign or anything saying it was reserved but I moved to the corner table she brings me to anyways. About 10 minutes later 2 white ladies arrive and a server says good afternoon ladies! How are we doing? Would we like a booth today? And proceeds to sit them at the booth I had sat at at first. What the heck?! This was my first visit to this restaurant and though the burger was good, the service was really weird.

★★★★★
Local Guide
February 22, 2024

Had a burger night with kiddo, who decided to have a grilled cheese and he loved it. The feature burger was delicious. Service was very fast and friendly. 10/10 Kid-friendliness: They have shirley temples and grilled cheese sandwiches, kiddo was in heaven

★★★★★
Local Guide
February 22, 2024

One of my favorites when on the island. Great aiolis!

★★★★★
February 22, 2024

50% after 9pm is good! Food is also good!

★★
February 22, 2024

There needs to be some way to prioritize in person diners over skip . I shouldnt have to wait an hour for my food to arrive. Onion rings were over cooked and only the up charge for the rings was taken off my bill. Better burger place in Vic for sure

Local Guide
February 22, 2024

Food was good. However, had a horrible dining experience the few times I ve been. I ve been with larger groups of 6-8 and we ve been told that it s a 30 minute wait. After watching several people and groups get their tables before us it was shocking to see that the large table they had was occupied by two people. Almost 2 hours later we were called into our table after waiting outside and ignored. Absolutely terrible service and the staff didn t seem to care. I would NOT recommend this place to groups, you ll find a better burger and service elsewhere. EDIT: I gave this restaurant another chance, as my friend convinced me. Oh boy was I disappointed again! This time the seating was not the issue but much rather the terrible service. We sat outside and it was to my surprise we saw two larger groups come in 15-20 minutes after us, and got their food FIRST. The server did not once come to check up on us or at least let us know that our food was on the way. We had to ask a different server who said the food was on the rack ready to be served.. another 20 minutes pass. Nothing. Eventually the food came and honestly the burger was dry and wasn t even hot, did they forget our order? At the end, our server did not even show her face and got another girl to ring up the bills. Wow what a scam and terrible experience. Never coming back. I ve never gave a bad tip before, but this was my first time, wow I am shocked and surprised people spend money here.

★★★★
February 22, 2024

The late night half priced burgers with a drink is worth it. However, prepare to wait up to 40 minutes for food and sometimes the burgers might be dry and lukewarm due to how busy it gets.

★★★★★
January 22, 2024

Delicious and affordable. Friendly staff and fast service.

★★★★★
Local Guide
January 22, 2024

A wonderful experience, and perfect food with excellent service. The shared burger is perfect for seniors that don t eat much. The non alcohol drinks are divine. The staff always make us feel welcome.

★★★★
Local Guide
January 22, 2024

I come here every 4-6 weeks or so for the Late Night deal, and sometimes for lunch when family from out of town is visiting. The food has always been excellent and the service is usually top notch even when busy. However the music is always too loud to have any sort of conversation even with the person right beside you. Thankfully thats not the case when on the heated patio, but its definitely comfier in the restaurant. All in all though, the music is just a small gripe I have and has not stopped me from coming back again and again.

★★★★★
Local Guide
January 22, 2024

A classic burger joint with great flavours. Its very busy so it can be a bit noisy, but it indicates that everyone loves it.

★★★★
January 22, 2024

Everything was delicious and Fresh. I like the atmosphere and the service they offer. The only downside was it took more than 1 hour to get our food after we placed our order on a Friday night. Their wild mushroom burger has become my favorite! Food

★★★
Local Guide
January 22, 2024

Came on a Monday night around 530pm and got a seat right away at a high table. Happy hour 3-6pm for appy and drinks. 3-5pm for burgers. Generous portions and standard service. Food was good. The house salad was the standout for me. Very fresh with a good variety of leafy greens and veggies. Don t bother with the fries, it tasted a bit like stale potatoes. Big Dipper was good. Au jus was more gravy like. There was a lot of meat so no complaints there. Tad lacking in flavour, but by no means was it bland. Just tasted like beef. Wild mushroom was good. Lots of truffle flavour. Had hot water that tasted off, but the server was good about changing it quickly. Total for two burgers was ~$58 (including tip). Not bad. Would recommend this place for late night after 9pm cause burgers are 50% off. Vegetarian options: A few veggie burger options

★★★★★
Local Guide
January 22, 2024

Was the best burger Ive had since pink bicycle.... server was friendly and prompt. Those little burgers are deceitful, so filling!

★★★★★
Local Guide
December 22, 2023

Id say one of the better bin 4 locations. If you havent been, treat yourself, good service, good food. Location makes the patio fine, since its in town you get a nice view of the parking lot, but still nice to have the fresh air. Vegetarian options: My partner is vegan and cant eat gluten, she had no worries at all at this location specifically.

★★★★★
Local Guide
December 22, 2023

Great food

★★★★
Local Guide
December 22, 2023

Its good, has enough options for burger enjoyers and the flavorphobic. Fries and dips are my fave. Slap a fried egg on the dirty bourbon for the best experience. If youre alright with loud go after 9 for the drink n meal deal. The price is very worth it then. Aside from that, great place to take your visiting family if youre struggling for a place to please everyone that is also good. Amazingly, this location caters to the gluten free and vegan. Very recommend if you or a loved one has vegan.

December 22, 2023

They sure have changed! We used to LOVE getting crispy fries here.. but they re totally different now This location also has not very good service It was uncomfortable, to say the least. And we arrived for our takeout RIGHT at the time indicated and it was soggy/old tasting fries in our crispy pork belly fry bowl.. none of it was crispy it tasted like it had been packed for a while already I tried to ask to return it and the gal told me it was normal for that bowl to be soggy :S So we won t try that again.. wasn t worth $16 Atleast they redid my kids meals fries and we jsut sat and ate those there Other places if you pick up your food right on time I ve never had an issue with what s supposed to be a crispy dish not being crispy.. which is why we were prompt with our time. Disappointed to have soggy food and have to rewait for it and treated like we shouldn t be there Had to wait for another/new waitress to serve us after waiting We used to love bin 4! Not sure we ll try it again, or atleast not this location

★★★★★
December 22, 2023

W food

★★★★
Local Guide
December 22, 2023

Great food great service. Will be back .

★★★
December 22, 2023

VERY, VERY NOISY...but PM happy-hour menu/drink selections/prices barely off-sets the bothersome noise of the Saanich location--even the outdoor patio no relief (pity the servers having to work under such conditions...). Generous ahi portion for the Chicken of the Sea, Heritage burger was perhaps a bit on the over-cooked side (the crusty seared outside doesnt mask the near-dryness of the premium BC beef...) but the addictive fries paired well with the condiment selection. An hour later & still trying to wind down from all that NOISE...! (PS) Post-COVID: both the menu/ambiance have improved somewhat, especially given current mid-afternoon happy-hour menu/pricing, summer-seating in patio & many thanks for a co-operative kitchen in softening the seasoning of the Viet beef lettuce wraps--greatly appreciated! Quality takes time...

★★★★
Local Guide
December 22, 2023

Although the place and food is good but they need improvement in customer service. I think that is because of short staff.

★★★★
Local Guide
December 22, 2023

Quite good food overall at Bin4. Service was good, atmosphere was also good. They do serve other dishes that are not just burgers as well. I could see repeated visits being consistent. Dietary restrictions: They were able to address nut allergies.

★★★
Local Guide
December 22, 2023

Dietary restriction: Partial Halal. Ask before you order.

★★★★★
Local Guide
December 22, 2023

I come here after 9pm for the late night burger specials. Theres always a crowd here and I recently discovered that you can come in earlier to sign up for a wait list. My best tip is to go at 8:50 and sign up for the late night wait list to get in exactly at 9:00pm for a table

★★★★
December 22, 2023

Waitress was weird

★★★★★
December 22, 2023

Delicious Burgers! Worth the extra $ wish you could get the 9pm 50% off deal on takeout orders with a drink purchase like dine in as it s an expensive meal but I understand why that s not an option. Never disappointed with my food there. Vegetarian options: Every burger can be made vegetarian easily! Substitutions can be made on the app as well.

★★
December 22, 2023

Our son turned 13 today and chose Bin4 as the dinner party for 10. They offer a free dessert BUT he was full and they wouldnt give him one to go. I dropped $250 there tonight. Good food. Thats the last time I dine there.

December 22, 2023

Delivery drivers are constantly waiting ~10 minutes past the pickup time to collect their orders. Restaurants have tools to set how much time they need to make an order to ensure drivers have minimal wait times. The other Victoria location does not have this problem, and is only happening at this location, not good.

★★★
Local Guide
December 22, 2023

Server was nice but could have definitely been faster to ask if we wanted drinks. The dill pickles were great! The beef burger was sooo dry and overdone with a stale bun and one leaf of butter lettuce. If youre paying 24$ for a burger I feel like you should get a little bit more than one piece of lettuce. I would probably go back I just wouldnt order the burger again. Onion rings were pretty bland and the fries were cold. We didnt give them a chance to fix any of these items but given the price I also feel like you shouldnt have to ask to get things fixed it should go come out fine first try. At the end of the day if you specialize in burgers then you should do burgers really really well.

December 22, 2023

I ordered a burger from here through Doordash and got food poisoning. No compensation or anything. Not even a call-back when we informed them of the issue. I typically wouldnt write a review about this but it didnt seem like anyone cared that their food was making customers sick.. We called the day after and were told we would get a call back and they would give us a free meal or something for the inconvenience, but then the manager said it was Doordashs issue to take care of. Maam my doordasher did not undercook my burger, your chef did.

★★★★
Local Guide
December 22, 2023

Busy during the lunch and dinner hours, but turnover is pretty quick in Victoria.

December 22, 2023

Really like this place normally, but the server forgot about our table, and we didnt get our food until well over an hour after we were seated. Portions were also smaller than usual. Very disappointing.

★★★★★
Local Guide
December 22, 2023

I typically order to-go from staff lunches and dinner, but we went for Dine-In service on a Thursday night around 6:00pm. While the food is 100 times better fresh rather than take out, the service left something to be desired. Servers seemed overwhelmed by the amount of customers, but with serval familys with screaming children, I can understand there frustration. Parking: Being in a hotel parking lot, it can be difficult to find a spot, depending on how busy the hotel is.

★★★
December 22, 2023

A bit expensive, but probably best burgers in town that Ive tried. I only get take out since its way too packed full in the pm. The takeout boxes need vents in them or unboxed asap because the steam creates moisture that adds to the food making it a bit soggy.

★★★★★
December 22, 2023

Great burgers. Best in Victoria. Great staff. Food

★★★★★
Local Guide
December 22, 2023

Food is amazing. Late night eats are an amazing deal so seating can be insane and they dont do reservations. Well worth it if youre willing to wait. Parking: Parking is extremely difficult late night. If it gets super bad, use the free parking lot across the street. Wheelchair accessibility: There is wheelchair parking and outdoor seating can accommodate wheelchair seating but the door entrance is usually extremely crowded.

★★★★★
Local Guide
December 22, 2023

Favourite restaurant for Burgers with my sons. Consistently delicious. Good quality and generous portions. I like everything about Bin 4.

★★★★★
Local Guide
December 22, 2023

I always love eating here! Sad they took away the complimentary chips but other then that the service is always so good and I always enjoy the food and drinks!

December 22, 2023

Not safe for celiacs, beware.

★★★★
Local Guide
December 22, 2023

Love their happy hours post 9pm!!! Worth the burger & beer Staff very friendly and welcoming.

★★★
December 22, 2023

Service was great. Onion rings were on point. Burger had the potentially to be amazing, but the meat was absolutely tasteless.

★★
December 22, 2023

Comparing the food from what it was, to what it is now, I am quite disappointed in some of the recent changes. They changed the fries from something that was unique and different to the exact same fries you find everywhere else. The burgers and amount of fries received is considerably less than it used to be. There is no longer an option to have chips with the burger instead of fries. Overall just disappointed to see the direction the place is going as it was one of my favorite places to go out.

★★★★★
Local Guide
December 22, 2023

Lovely food and staff. Nice place to celebrate with family and friends.

★★★★
December 22, 2023

When we arrived there were only about five tables occupied and three staff at the front folding napkins and chatting, plus the hostess. We were seated promptly, but even though we were in direct eyesight of the front door, we waited a good ten minutes for service. During those ten minutes, at least three staff walked by and the three at the front continued to fold napkins and chat. Then Hannah came to our table and the evening took a wonderful turn. She was apologetic, very pleasant, accommodating and efficient. Our burgers were delivered in good time and were delicious. Thank you very much to Hannah for taking care of us.

★★★★★
December 22, 2023

Vegetarian options: Really tasty Food

★★★★
Local Guide
December 22, 2023

I really liked Bin 4 Burgers when it opened. A nice selection of variations of hamburgers was a great idea. Not to mention, the extras....... Well, there are no more extras. Those little things that set Bin 4 aside from other burger places seem to have been eliminated. This is not to say the place isnt good anymore. Its just not better. We arrived at Happy Hour..... Cool, a few cheap burgers and some sides..... Oh, the Burgers dont come with sides during Happy hour? Anyway, 2 burgers, 1 drink, a couple of sides and dessert still came to $85. AND, they no longer make their own ketchup, which was really good.... AND they changed the fries. Theyre not as good as they used to be. They also no longer have the complimentary home made chips to start. AND, some burgers were almost $30. Its a nice place, but its lost its edge. Unlikely we will return anytime soon. On a positive note, the staff were very pleasant and friendly. It would have been nice if they checked up on us more, especially with their stupid TIP option that they present you with immediately upon getting the bill. I have no problem Tipping when service is great. But I do have a problem with the machine presenting the tip option right there. It should be my choice to Opt to Tip, not to Opt out. It should not be expected.

★★★★
Local Guide
December 22, 2023

Too loud, too dark. Too busy

★★★★★
Local Guide
December 22, 2023

Amazing burgers!

★★★★★
Local Guide
December 22, 2023

I was way too hungry and it was way too good for the pictures thats why only the drinks and dessert made it here lol! Everything is amazing love the food, drinks and everything. Only thing is make a reservation on time specially if its peak hours but definitely recommend this place

★★★★★
Local Guide
December 22, 2023

So yummy!! Loved the food here :) 3 years later and I still love it! Their late night deal is awesome and so fun to come with friends! Food : 5/5

★★★★★
Local Guide
December 22, 2023

Took my wife there for a Birthday dinner following a recommendation from friends and family. Food and Drink was good. The server was friendly and attentive. All in all we had a good time. Will be back.