Fatburger Victoria in Victoria

Really good food, helpful service. We got4 burgers and a chicken sandwich and everyone was really happy with their food.

All employees kind and nice to me I always happy to go there. Thank you

All employees so kind ,and polite always 5 thank you

5 stars! Staffs are great! Delicious food!

In love with their chicken salad and shakes. Definitely gonna try other items. Excellent service

What an absolute disaster of a meal! Came in craving a proper fat and juicy burger with a friend, but what I got was a sorry excuse for a smash burger. First off, the fries half cold, half hot, and clearly mixed with old ones. Who does that? I had to send them back for a fresh batch. Then there s the soda, tasting like pure CO2 undrinkable. But here s the real kicker: one burger looked smaller than the other. When I mentioned it, the waitress didn t even bother to check, just dismissed me with a lazy, No, they re the same size. Really? What kind of service is that? And those fries? Barely cooked! This wasn t a meal; it was a trainwreck. I came for a juicy, indulgent fat burger and left with dry, disappointing rubbish. Service was abysmal, food was worse. Sort it out. Wouldn t recommend this place unless you fancy paying for mediocrity. And to top it all off, we paid $28 each including tip! Let me tell you, that s $28 I ll never get back. Lesson learned: never tip before eating. Why reward incompetence in advance? This place is a joke. If you re charging premium prices, at least deliver something edible! Shout-out to the customer, Jazz, at the table next to us. She clearly noticed the burgers were different sizes thank you for having eyes, unlike the staff here! She even mentioned she knows the owner. Honestly, Jazz was the highlight of the entire experience a kind, observant person who saw the absolute trainwreck of service we endured. Jazz, you re a star in a place that s completely lost its shine. Shout-out to you for being the only decent thing about this disaster of a meal.

Unbelievable. Alain Legros the Alain Legros, a man renowned for tasting burgers around the globe and a chef walks into Fat Burger, and what do they serve him? Garbage. How on earth do you mess this up? This is a man who knows burgers inside and out, and you serve him this dry, uninspired rubbish? It s an insult, not just to Alain, but to the very idea of a burger. If you can t handle the basics, close the doors and stop wasting everyone s time. Shameful.

I ve never eaten there before, and after hearing this disaster? I never will. Alain Legros, your video and review are spot on brilliantly done. You ve saved me from wasting my time, money, and appetite on what sounds like the most tragic burger experience imaginable. Fat Burger? More like Flat Out Embarrassing Burger. Thank you, Legros, for exposing this mess. Keep up the great work!

Perfect

Great juicy burgers like no other!!!

Excellent service

Staff is not friendly and very ungrateful when you tip. They never say thank you and are always so miserable. Last time I bring my business. The cost has also gotten way out of control while the quality has severely dropped to being equal to eating cardboard.

Very good buffalo chicken wrap!

Friendly staff and quick service and delicious burgers a great experience overall!

The King Burger combo is a must try. Tasty and fulfilling. Worth the money. Food : 5/5

Kingburger combo is worth. Wings are delicious.

Great burger, fry and shakes

Mamda was so sweet with her services. Love my fries and milkshakes from FatBurger.

Food poisoning from a chicken poutine I got from there yesterday

Ordered an Oreo and a Banana milkshake. Both were unbearably sweet, to the point that myself and my partner got headaches from having just a few sips. We had to throw them out. Disappointing given the price.

Great service and friendly staff! Reasonable price! Best burgers I have tried. Highly recommended!

It is my favorite place in terms of food quality and staff politeness.

Great experience! Everyone is very friendly, warm and welcoming. Outstanding customer service! These guys make sure to get the order right and really considerate about allergies. Thanks to Jashan for going extra mile and preparing the best milkshake!

Been coming here for 4 years definitely cost a buck but worth it the staff is super nice and accommodating, I wanted ginger ale from the soft drink machine but it tasted funky so I let them know about it and tried a different one, they came back out with a can of ginger ale for me so I technically got a free drink. They also put a discount on my food without even saying anything, it took 7$ off my order :) (Edit I realized they do a 2-4pm happy hour 20% off fat burger combo meals) I miss the California burger though I wish they had guacamole still. Definitely fills me up. Music is very noticeable.

Great food. Friendly service. Best deals in town, especially their all-day breakfasts.

The waitress was really so kind, thanks alot.

Amazing

Awesome staff. Always friendly and the service is great. One time I forgot my wallet and they helped me order online through my phone after offering to float me till the next time I came in.

Excellent customers service Thank you guys Food

I bought a burger But I didnt get the french fries, she gave them to me for free.

Recieved fast quality service. Thank you, Mamta!

Food was very good and fresh. The service was very friendly. Definitely recommend and DEFINITELY will be back. Thank you to the staff on my recent stop.

Had food here a couple times. Nothing to brag about. Seems they are missing a type of lettuce made for this type of burger. The onion rings were ok, however also seemed to be missing something for crispness. The milkshake was good though. If they revamped their vegetable choice on their food service order. They might do alot better. Especially being the fat burger on Douglas Street in the capitol of BC. Come on guys! You can do better then that! Also bring back the pancakes!!

this is only based on delivery orders, very yummy, consistently delicious and always arrives to us HOT which i cant say for most places i order from.

I been to fat burger, Amazing place awesome service by till person , I had veggie impossibly burger I didn t like the veggie pattie but everything was great. Thank you Shubham .

Really great food

Love the ambiance and food,amazing staff must try the chicken burgers my personal favourite

Very good food and service!

Excellent food and service provided by the staff. Amazing places!

Very good service and good staff

The best branch in all Victoria,

One of the best burgers I had ever taste before, very helpful and awesome staff

Best food and staff.

Very good taste of the food

Best food with good quality.

best burger and shakes in town

Good taste food and good service

Large burger is heavy loaded! And the crew are so approachable,.. 5 stars for this store!

Excellent customer service, food quality excellent, Burger is overloaded with all the toppings.one of the best burger ,always recommend Food

Good Food, Nice people and service

Great Food, Great Ambience and excellent service! I recently visited the staff was incredibly friendly and attentive, making sure we were comfortable and had everything we needed.

The hamburgers were mouth-watering

Great service great location friendly staff

The best burguers in Victoria, really amazing, but the staff is even better!! 100% recommended!!

An amazing burger ,Very very nice and cashier tanu was very nice and polite

Had an amazing experience at this place. Deep was exceptional with his service. Would definitely recommend for good customer service and food!!

Great food. Very nice and friendly staff. Deep was spot on with his service. Amazing experience . Great work, keep going guys. Food

Best burgers in the world. (that Ive had anyway) lol

Great fresh fare. Would love it if we had one here in Oregon. Their grilled chicken lettuce wraps are perfection. Delicious milkshake too!

Food was very good and service was very good

I m a Uber driver and this the WORST pickup experience ever. The guy in blue shirt is extremely rude, who simply lacks the most basic human decency. I wonder he treats customer the same way or he is disrespectful and discriminate against Uber drivers. Also, they seemed disorganized. I was told the order will be ready in 5min then another 5 then 20 mins went by and it turns out my order hasn t even started.

Very good place and very friendly and helpful people

Chicken burger was inedible, a rubbery white lump of layered plastic like meat is what I bit into. Thankfully in this case there was only about 3 bites worth of meat in there but this is one of the worst burgers Ive ever had. Sorry for the pic

Worst customer service. Ordered boneless wings through skip. Send me tenders instead. I called the restaurant and told me they will send me boneless through skip. Still waiting for those boneless wings. Maybe wings got the wings and flying somewhere Will never order again

This is the best place for a milkshake. They use whole milk, hard vanilla ice cream, and strawberry slices in strawberry syrup if you are getting a strawberry milkshake. It is mixed in a blender. Yum

Very delicious ! I recommande

Very expensive for a standard burger. Paid for extra sauce, got nothing. So, poor service, average burger, high prices.

The Ultimate Burger Experience If youre looking for the best burger joint in town, look no further than Fat Burger! From the moment you walk in, Their friendly smiles and top-notch service set the tone. The cleanliness of the restaurant is impeccable. Every table is spotless, and the whole place shines. Its clear that the team at Fat Burger takes pride in maintaining a pristine environment for their customers. But lets talk about the food. The burgers at Fat Burger are out of this world! Juicy, flavorful, and cooked to perfection, each bite is a taste of heaven. Dont forget to pair your burger with their crispy fries, Curley or straight with all sorts of diffrent flavors. Fat Burger isnt just about great food; its about the whole package. The warm atmosphere, the attentive staff, and the exceptional cleanliness all combine to create a burger experience that stands out above the rest. So, if you havent been to Fat Burger yet, what are you waiting for? Head over there and see for yourself why I am raving about this amazing place!

Food was great service was okay super quick just coulda really understand what they were saying but I watched a guy on the grill open a fridge door with tongs then used the tongs on are food

Burgers are definitely fat compared to most places in Victoria.

Way better service than you would expect

I thought I would treat myself and have a $23 burger. Mistake, service was extremely poor, and the burger was very forgettable. Not sure how they are getting good reviews??

Went last night for dinner, was greeted by a very friendly gentleman at the till. I Ordered the Hawaiian burger and my friend had the double cheeseburger. They were the BEST burgers we ve had at a restaurant in a very long time. Big juicy and lots of flavour. A great value !! We were quality checked as well which in a fast food restaurant is rare, thank you !! Great service was thanked when we left . Will definitely recommend to all our friends and this is definitely our go to burger place !! Thank you Job well done !!

Always decent quality and good service.

For takeout it feels like youre waiting a long time but its really worth it and the fact that it woman purchased this business from a man in the 50s in America should make us all want to eat it fat burger!

Food was great and fairly reasonable in terms of price. I would highly recommend the milkshakes. Service was good although I dont know if Id recommend eating in. Vegetarian options: There is both a veggie and impossible burger

I was just at fatburger on Sunday and had a side ceaser was I was going to say something when I was there one of the fatburger employee said to me sir can you give me space when I was finished with mysalad when he was cleaning of the tables.I was a little bit surprised about that I wasnt doing anything bad but other than that it seemed fine the food was good.

Food was good, though the fries were undercooked. I let them know and they got me another basket. Service was great, friendly and accommodating staff. Atmosphere got ablow mark as there was a huge puddle taking up the area where you ordered, the place needed a bit of cleaning.

Excellent food and people were friendly and quick.

Great staff, and wonderfull table service, which you dont normally expect from a fast food place. Always enjoy visiting.

Super tasty burgers and fries.

worth stopping in for some really good food

I love this place, cashier was patient while I ordered for dine in and take out for my husband. Its a tad higher price but worth it!

Amit and the team were honestly fantastic. Thank you guys, love this place.

I love the food and the staff are awesome because they make feel welcome and at home!

Really good place to eat with great atmosphere and amazing staff

Good portion size and juicy burger and 10/10 recommended. Thanks for my friend shubham for recommending it. Food

Its my first time here, Not to mention the taste, the atmosphere of the restaurant was good, and the staff were very friendly and helpful, and the atmosphere was good. Ill definitely come back when I come to Victoria! Food : 5/5

Quick service, affordable prices, not too great of location as located in downtowns neighborhood

I had a fantastic experience at Fatburger thanks to the exceptional service provided by Amit! From the moment I walked in, he greeted me warmly and ensured that my dining experience was nothing short of excellent. The food was delicious, cooked to perfection, and served promptly. Amits attentiveness and friendly demeanor truly enhanced my visit. I highly recommend Fatburger to anyone looking for great food and outstanding customer service, especially with staff members like Amit who go above and beyond to make you feel welcome and valued.

Very good place to eat excellent burgers and wings. Highly recommended from me.

Surprisingly good simple cheeseburger. The onion rings are also very good, and the Cajun spice adds some extra flavor to the fries. While its not cheap, its heads above any fast food burgers.

A good burger and they have impossible burgers. Fries are great.

Restaurant is old, run down and very dirty with a bad smell. Have e-mailed head office about this before but nothing has been done to rectify the problem.

Best burger Ive had in Victoria BC, simply wonderful

Great burger. Not so good milkshake (lot of water and no ice, means it could be a left over.) Served in reversed order.

The burgers and fries were fresh and delicious and I appreciated that the workers checked in on me as I enjoyed my meal. My only small critique would be that you dont have to check in on guests multiple times as they eat their meals, just once is all we need :)

Pretty reasonable prices, good variety of burgers, good quality of what they offer

Very delicious Burgers. Far much better than McDs. Its not pricey but its Worth eating.

We go to Fatburger Langford and the service and food there are so good. Like top notch. Eggs are always cooked properly, fresh bread, etc. The Victoria Fatburger? First time eating breakfast and there were so may things wrong. My easy over Eggs were over medium and my husbands over medium eggs were so cooked and like rubber. The bread was not fresh. Toast should not be hard to bite into. The potatoes were almost completely cooked. Not happy and wont be back. Too bad. We love our breakfasts out.

Quality of burger inspired me. Made me want to fallate the burger artist. Churros could be better. Recommended dishes Cajun Chicken Burger

The team at Fat Burger is so friendly and welcoming. Delicious food served with a smile. I really appreciate the kindness, and will continue to visit. Thank you for setting a great example of outstanding customer service!

Hawaiian cheeseburger Exquisitely nutritious and delicious Food

Good food - even multiple options for vegetarians! Good prices too!

I got so sick I ended up in the hospital! Still not sure how this could of happened

Best hamburgers in Victoria. The burger is so full that its hard to bite into it. Highly recommended.

Good burger

I visited that restaurant last week and just order a grilled chicken burger which took them 20 minutes to make but I was told only 5 minutes. Service was outrageous and burger was awful. Employee was making burger without gloves that looks so disappointing.

I had an awesome veggie burger (California Veggie) there. The amount of food was well worth the price of the food. The employees were super friendly and my order was ready within 10 minutes of ordering. The music choice was fun and the tables/dining area were super clean. I would recommend to anyone looking for a relatively fast meal with vegetarian/vegan options-- I would even say that I like Fatburger better than BigWheel Burger. Vegetarian options: they have 3 veggies burger options (that all can be made vegan by swapping out cheese and mayo) Dietary restrictions: they did a great lettuce bun option for gluten sensitivities/allergies.

Great burger good service

I had the caujion chicken burger it was a good size and probably the best grilled chicken I have ever had

We just wanted a bunch of fries. Fries. Fries. Fries. And boy did we get Fries. We have yet to try the burgers but advertisements everywhere showing a good looking burger but the chili cheese Fries were good. Regular fries were good. Pickle chips were not too bad but could have been more battered. And also got some onion rings are were good as well. 7.5/10. Will return to try a full meal one day.

Simple but the best fast food place around me. The burger was juicy and tasty. This place will be my one of the burger restaurants in Victoria.

Classic burger place

I ordered the Hawai Burger! Worst Burger I ever had. 2 bites and I left! Added on April 15th: I have contacted you with the requested details on Mar. 21st. I havent heard back from you yet. Looks like you do NOT take guest feedback as serious as mentioned.

The service is pretty good although I was expecting the washrooms wouldve been cleaner. The food looks better in pictures, but its still good The atmosphere is ok. Food : 3/5

I had the most disgusting burger I ve ever eaten. I bit into it and it was full of grizzle and sinew. Very low grade beef used. Will not go back.

Got the original fatburger and it was on point. Service was fast.

The food was super tasty and an awesome price! I will definitely be returning here!! Vegetarian options: The vegetarian burger was awesome! Im personally not a fan of the Beyond Meat products and was pleased to see they offered a regular garden patty as well as the Beyond patty

Burger was good, fries were a bit too salty and over seasoned though. Couldn t finish the rest. The manger, I m assuming- was very helpful and polite. Gave me a canned pop when the machine wasn t working. Good customer service.

Secretly a great breakfast spot. After 11am.

The place had a very unpleasant smell. Bathrooms were dirty. Service was good. Food- mhe.... we had impossible burgers, they are good by it self, but with sauce inside it was not very tasty. I hate mustard, and it was built inside the bun, not ideal. Food

Burger so good I went to heaven and high-fived Jesus. 5/5

25 min wait for the standard fatburger takeout. Not sure why the people who ordered after me got their order before me. The washroom is absolutely disgusting. Food

Ordered Hawaiian burger,it was so loaded with bbq sauce and some other sauce could not eat the burger. Told staff they have no interest in listening.

Pretty decent for a burger place! More expensive then the regular Burger King and McDonalds. The Swiss mushroom is one burger I absolutely love from them, that s the only one I order. They are known for their milkshakes and I definitely recommend those!

Adherence to standard Food Safe practices is questionable. Thought it would be better to just get fries.

Excellent burgers, super consistent, very well served, my favorite is the california! If you want a hamburger menu but brands like mc do, a&w, burger king dont satisfy you because its not good, too expensive and not filling enough, try fat burger and youll love it forever as soon as you think of a delicious burger! Service a bit long even when we ordered to pick up but its worth the detour!

Great burgers & kind staff!

The place is dirty. Food is over priced and the staff are clueless and rude. Update edit.... I contacted customer service and NEVER heard back from them!!!!!

Delicious burger

A lot of homeless and nothing special. If you have the opportunity it s better to visit DQ or Triple O s for the same prices. Food

I try veggi impossible burger it was on point. Service was fast, ambience is so good.

I absolutely love Fatburger! From the moment I walked in, the friendly staff made me feel welcomed and ready for a fantastic dining experience. The menu has a great variety of delicious options, and the burgers are simply outstanding! The patties are juicy and flavorful, perfectly cooked to my liking. The customizable toppings allow me to create my dream burger every time. The portion sizes are generous, making it an excellent value for the price. The fries are golden and crispy, and the milkshakes are heavenly. The service is consistently top-notch, and my orders were accurate and delivered with a smile. The atmosphere at Fatburger is lively and vibrant, creating a fun and enjoyable ambiance for a meal with friends or family. The restaurant is always clean and well-maintained, which adds to the overall positive experience. I highly recommend Fatburger to anyone who craves a delicious, satisfying burger that will leave them coming back for more. Five stars all the way!

Awesome food & great service.

This place makes best burgers in the city:))))

veggie burger was very tasty, will visit back soon

Awesome shakes and great burgers !

Excellent experience to challenge the XXL King Burger.

Wasnt worth the price. Burger was good but fries were extremely undercooked. Very dissapointed, will not be visiting again :(

After going to a Fatburger in Hillside mall for my first experience, I walked over to the Fatburger on Douglas after doing some errands downtown. Cosy little place and the cashier was very helpful. There were no issues with rushing me or asking over and over what I wanted for a drink, I simply ordered, asked for one exception, which was to make the bacon well done and sent off to the side. Very friendly, nice hot burger, would go again

Went to Fatburger at hillside mall the other day . Very slow to make my order for sure . Boring fries and the smaller 1/4 burger was ok . Still, $17.95 for a combo meal I definitely did not see the value there . I hope they survive there - good luck

What a greasy experience. Imagine being served a burger that is dripping pure fat, not water mixed with some fat, pure fat. This place used to be one of the places I often come to for years, but the food quality seems to have been in decline even since 2017. I do not recommend this place if you re health conscious or are looking for a tasty meal. The flavour was overwhelmingly overpowered by the amount of grease in that patty that even the bun was unable to contain the fat that was dripping. Now this may sound a shocker to some people who still frequent the place, but that was my experience when I ordered the double king burger over the last three times I ordered from this place; the burger quality may differ based on the type of burger you order.

Ultra slow service. Have to wait in large line just to pick up food ordered and paid for online. Gotta park 2 blocks away Food

Awsome service, really nice cashier with smiley face and delicious food always

Great food

Hello! I just wanna say thank you! I showed up very late to pick up my order but they were super kind and gave Haha me fresh food! Thank so much!

You cant go wrong with a King Burger and Chicken Strips.

Ordered online, revived a confirmation, went to pickup in the pouring rain just to be told that they are having a Christmas party and that the kitchen is closed and that the confirmation was a mistake. Needed to argue with the staff to even get a refund on the spot.

Nice staff and good service. Food was good and freshly prepared.

Wheelchair accessibility: Great teast of foods

Best place to try a good burger

Not bad. Just average. Feel the meat should be better seasoned.

The food tasted like soap/cleaning product and when I called to discuss they said there was nothing they could do with order. Will never order from there again.

Ordered take out, asked for honey hot boneless chicken wings and received hot wings with honey garlic on the side. All my veggies were under the wings/sauce.

Pretty much the BEST fast food option around! Awesome Angus beef bacon cheeseburgers. The chicken burger I had tonight was fire. They make a mean milkshake and really good onion rings. Fast service considering its made fresh when you order. Good atmosphere, good music, limited beer menu, kid friendly and wheelchair accessible. They also have a wicked veggie burger made with real veggies. Like yum Restaurant is clean and they ll walk your food right to your table if you eat in! If you re downtown Victoria check out FatBurger. Definitely the better fast food type food option and still comparable price wise! Happy eating

Pretty decent. Id come again.

Very good burger

The staff here are so friendly and welcoming! And the food is also great, good quality burgers, the fries were fresh and the milkshakes very good.

I just got home with my order. Got the breakfast meal and they forgot my bacon and and only tave me 1 egg when there should have been 2 . there was no maple syrup for my pancakes. I wont be going back. The time was 3:30pm on December 4th at the downtown Victoria bc location

Super slow service. Had to wait 30 mins for a take out order. Food was luke warm at best by the time they gave me it.

Hi just ordered you on skip and didnt mean to put thumbs down. I thought you forgot my pop but didnt, the skip guy did. You guys rock and so does your food. Also the skip guy came back with my pop. Disregard my thumbs down on the app. I couldnt fix it