Sushi Story in Victoria

low

Great food and service.

Busy place with delicious food and lovely people working there.

We ordered on line and were not made aware that our order would not arrive for nearly 2 hours until we had paid and tipped them. Then there was no way of cancelling and no way of getting through with busy dial tone for 20 minutes non-stop. So we drove there and the restaurant was dead no one inside and no one picking up, very quiet and also no one on the phone. Terrible service for online delivery orders.

Fantastic food delivered tonight - fresh, delicious rolls, yummy agadashi tofu and a very large bento box! Soooo goooood!!!

Great sushi with decent price

Time vampires

Good service and ambience... But the sushis I had were rolled too tight and it felt like rice cake.

Amazing would suggest to try

Highly recommend. Ask Dindee, wonderful staff Food

Great food, the agedashi tofu, assorted tempura, and monkey brain (avocado with tuna and crab) are all great. The rolls are all standard, good quality. The service is touch and go, have left a couple times because no one came around to take our order after being seated for 30+ min but we still go back because of the good food.

Always love the food and service here is excellent

Great sushi, service and pricing,. will be back next time Im in town!

my favorite place for Korean chicken, and their sushi is excellent aswell. Nicest service and they always throw in a free spring roll or sushi roll

Amazing service, amazing sushi

Very kind and friendly service and the food is amazing too!

Love the soy Korean 1/2 Chicken... I will miss this place. Chem has outstanding hospitality skills and is always so welcoming and professional.

I had no idea how truly excellent the service at this spot is. Only ever ordered take away before. Sitting is an absolute treat! The staff nicely attentive, requested items brought promptly, the cutlery I asked for was brought in its own protective paper bag real metal fork and spoons! Wonton Soup a bit spicy fyi Kid-friendliness: They have child friendly teaching chopsticks, really quite neat.

Amazing with reasonable prices

Everything was perfect. I don t like restaurants that are too dark and noisy, but the vibe of the sushi story was terrific. It had a calm and cozy ambiance, professional service, and great quality food and portions.

Hot tasty food and great service

A lot of choices and they serve pretty quick. All the staff are very welcoming!

Good sushi for fair price!

Such a lovely gem of a place. Staff are so friendly and attentive, background music was perfect. Now the food was amazing, delicious and beautifully presented. Miso soup to start, with complementary house tea and a spring roll. Followed by sashimi and tempura california roll. Thank you Food

Food mediocre, service is EXCELLENT!

Came on a Sunday evening and got seated right away! They are quick with service and always checking in! The food was great value for price!

Sushi Story is a fantastic sushi restaurant that delivers an exceptional dining experience. The sushi is incredibly fresh, with a variety of beautifully presented options. The ambiance is inviting, and the service is top-notch, with friendly staff that were very welcoming and made the experience great . Highly recommended!

My family and I LOVE Sushi Story!! The yam tempura roll is so yummy and all the seafood is super fresh and delicious. Cant recommend enough, its our fav sushi place in all of Victoria!

Ordered a dinner box, very specifically asked for no shrimp. Got shrimp. Half the food went into the garbage.

The food was ridiculously good, well-proportioned, and an incredibly reasonable price, especially for sushi in an expensive city. I have nothing bad to say, highly highly recommend

Food was good and prepared fast. Service was on point. Menu options are plenty for both food and drink. Parking: About 10 or so parking spots in the parking lots and a few street parking.

Sushi was delicious but we waited 20 minutes over the pickup time to pick it up and they seemed like they could use one more staff member or something to help out. It was worth it though

phenomenal food! fresh! great atmosphere l, prices decent for selection.

Delightful spot for delicious sushi

Lovely space great food good prices

So torn, I want to leave a good review but I dont want this place to get overcrowded lol. I will just say it may or may not be the best sushi I have ever had.

Food is great! I can t believe I didn t know this place until yesterday. I really love this restaurant! Food

Really good service and reasonable price.

Amazing sushi and service! Love this place.

Great service, with some complimentary goodies added in

My first time and I had such a positive experience. Greeted immediately by cute and friendly staff. Cool atmosphere. And the sushi was super fresh and delicious, it was ready quickly too. Can t wait to return. The cherry on top was a free spring roll at the door Food

Best sushi in town. Twice I ordered to go and the service and welcoming I received is stellar. The food is fresh and delightful. My fav place now.

Very good sushi and tea, good price, great service!

I love this place, the service is top notch, sushi is delicious, and its too cute.

I came here a few times when I lived in Victoria and always come back when I am in Victoria. The good is really good, worth the price, nice staff and great decor.

I showed up to this restaurant once at 8pm and once at 8:15pm, which was over 45 minutes before their closing time, but they turned me away because they already did last call. They also turned away a couple behind us. I hope the owner either gets their staff to accept customers until their advertised closing time (9pm) or change their advertised closing time to 8:00pm so that people dont waste their time going to this restaurant.

This place was awesome. Great food and terrific service! The portion sizes were big and the price was very moderate. Will be coming back here.

Ordered once and never again. At least I tried.

Was busy had to wait while tables available, forgotten

Black Dragon Roll... Best sushi of my life!

What a terrible takeout experience tonight. Fried items taste like fish. Cold items were served warm. Nigiri looked it came from Thrifties. Manager stood behind terrible food. Will not return. Save your money and go somewhere better !!

We were lucky to grab a table on Friday eve, there was a tiny wait for a table to be freshened up. We were greeted with fresh egg rolls at the table, and they were light and so crisp! We ordered a pork katsu bento box, monkey brains, beef BBQ gyoza, shrimp wonton soup, and prawn & yam tempura. Each dish was superb, the tempura was light and perfectly crunchy. The shrimp wonton were peppery and almost too adorable. The gyoza and monkey brains were my favorites, however! We also had sake, tea, and both were excellently presented. Well definitely be ordering again from these charming humans! Parking: The lot for this strip mall is small, but a school is nearby so some street parking is easy access to the restaurant.

Amazing meal and was ready in no time at all. We will be back again! Tonight, we ate in an absolutely awesome experience. The staff was amazing!! The food was incredible, and the testing desserts were incredible!! The price for a wonderful dinner out was extremely reasonable, with leftovers to take home!

A good variety of high quality sushi is sold here. Despite the higher-end pricing on the menu items it is worth stopping by here for a semi-formal night or a casual get together with friends. Their products are always fresh and taste great. The restaurant is also neatly decorated with oriental arts and furniture which adds to the Japanese atmosphere. Overall, its worth a visit for your sushi cravings! Vegetarian options: Non-meat items available on meynu. Dietary restrictions: Keto diet friendly foods available. Parking: Ample parking space at the lot, in the plaza. Wheelchair accessibility: Located on the ground floor. No elevator nor stairs required.

Stopped in for a quick bite with friends. Everyone was pleasantly surprised.

First time going tonight with my family of 6, servers were so polite and patient with my kids. Food came out fast and absolutely beautiful presentation. Tasted amazing! Atmosphere was quiet and welcoming. 10/10 will go again! Kid-friendliness: Offer kid chopsticks, very patient with kids when ordering.

Amazing place! Went there earlier today and knew I had to Write a review!! The food looks amazing and tastes better too! Lots of refills on water and the overall building is gorgeous, and dont worry about the bathrooms being dirty because those things are spotless! Salmon rolls are amazing and overall 10/10 Im definitely going again!

My new favourite restaurant! Great food & service. I will definitely be coming back & recommending to my friends & family:)

Food is always tasty, & friendly service, thank you!

Always great food here! Especially the tempura.

They try really hard, and mostly succeed! The food is of good quality, in particular the Nigiri and veg tempura. Food

Food was great, it was busy but not loud to disturb you meal conversation. Enjoyed our night there. Definitely will be back.

Perhaps the best sushi in Victoria!! Great service, great food! What more can you ask for? Cant wait to come back! Food

As I love sushi and have had it in many places, I was delighted to find Sushi Story when I moved to Victoria. Some of the best sushi I have had, with friendly top-notch service.

Such a great family sushi spot, love the free spring rolls. Extremely dependable and fair-priced avocado rolls for my girls, we order weekly and very efficient at pickup never wait more than 30s to be handed the bag ready to go.

Love this place. Im pregnant and missing my sashimi but I get my sushi fix with their Katsu bento box and dynamite rolls. Great portions and very delicious! Love their complimentary spring roll Food

Amazing place for lunch. Came in with a big group, food was quick and delicious, big portions. Staff was nice and super friendly.

Great food, good variety, prompt service, staff went above and beyond for us at lunch. Strongly recommended!

Very good waiter, he was very nice. He brought us spring rolls without prompt. Was a very good lunch !! We said best sushi we ve ever had :)

And what a story to share. Amazing from start to finish, food was worth writing home about as was the service. Such an enjoyable time, looking forward to returning!

This Hass to be the best sushi I ve ever tasted in my entire life. Life and I ve lived on the West Coast in Vancouver for the majority of my entire life. Hats off to this establishment for taking care of its customers when waiting for longer times than expected. They re courteousness, and their respect is very gracious, and it is noticed. Keep up the great work!

Sashimi quality was unedible. I struggled to finish meal because of low quality meal. Service was nice but food taste should be in priority.

Good place. Price/(quality*quantity) is outstanding.

Super yummy and cozy place. The bento was fire.

I love everything about this place BUT if I could please suggest one minor thing: PLEASE stop using that lemon-pinesol table cleaning spray. After almost finishing an amazing meal, the table next to us gets cleared and sprayed but the lemon smell kills every pleasant olfactory sensation after that point and it just ruins the meal me. So many alternative and effective sanitizing sprays to choose from that dont smell horrid.

Friendly service and great value.

My personal favourite sushi in greater Victoria. The sashimi dinner box is my go to. Very filling at a fair price!

Great Service!

New ownership in the last year or so but still very good. Wish I could say it s still the best but not sure anymore- maybe there s a newer authentic Japanese restaurant out there . Still one of my favourites for sushi

Great food and friendly service.

Sushi Story is a must go for take out or eat in, they are so consistently good and everything tastes fresh, Great vegetarian options, great prices, friendly staff, and fast! Love you sushi story

Best sushi in Victoria. Always amazing service, fish is incredibly fresh. Never had a bad experience and turned many friends and co-workers onto this place.

The staff is incredible, the food is super good. The menu is big and every roll I have ordered has come perfect and delicious. If you go into eat, the atmosphere is very private and you are granted alot of space. Overall the takeout is good and for eating in it is very clean and classy.

Nice place to hang out with friends over some good sushi.

Been here twice in a span of 20 days, which is a little too soon for me. Within those two visits, Ive both had great services and great food. That consistency is very valuable to me, which I usually give restaurants one visit where the food may not be as good that time. I may be in a disadvantage for points of view, but I did order two dinner Bento specials in a row. It is typical Japanese food fare, but the value is good for what you are getting, in my opinion. The menu is massive, which can be good or bad depending on your preferences. They have hot pot (shabu shabu) specials on Tuesdays and Thursdays, and they also have featured Korean fried chicken on their menu on my most recent visit. Being very extremely picky, my complaint would be that the pork katsu batter was too flaky or overdone that it was very delicate on the pork and was coming off too easily. This was on the latest visit. However, still very consistent in flavour otherwise. The server is very lovely, we had the same server both visits. Despite having two tables that are groups, she was very careful in ensuring orders are delivered, and customers got their requests. I realize its very tedious to keep handing mini plates to customers in tight corners, so props. I like the cart for delivering many orders, it just really helps the server a lot. The location may be far for some, but I recommend giving their establishment a visit! It does get busy at times, I suggest a reservation if you plan to come in a group.

We have ordered take out a thousand times from sushi story but tonight we tried dine in for the first time ever and we were not disappointed! Super friendly staff, best sushi Ive had in Victoria and lovely atmosphere. We will be back!

Miso soup and spring rolls were warm, not hot. Sushi rice was underdone and tempura fillings were stale. Everything tasted ok, but batter was not crispy and we were disappointed at freshness and heat. Korean chicken was advertised as a bit spicy, but ended up being very spicy. We won t be going back.

I must admit I absolutely love the sushi here and the quality of the ingredients. I have had mistakes made on my orders (only take out) and given fussy attitude about it but these guys always go above and beyond to make it right. Tonight I ordered a sashimi dinner box and their machine accidentally automatically put directions from a previous order on my slip which were mistakenly followed as discovered apon pick up..I realized that not only did they fix my order and personalize it a bit to my liking I also received a generous discount..Im very pleased how I was treated and handled and Ill continue my late night guilty pleasures here. Thanks guys!

Delicious and fresh, very friendly service!

Wonderful atmosphere, staff are super friendly, food was fantastic. We got tempura udon and the gyoza bento box and both were delicious. Will absolutely go here again!!

Take out Sashimi lunch box. Usually very good but this time . . . no soy sauce, no salad dressing and most importantly, no WASABI!!!! Sashimi is not sashimi without wasabi!! Totally disappointed! Waited at the restaurant for 15 minutes for them to contact manager with an inappropriate remedy! Asked for the manager to contact me but they refused!

Service was very poor. Wasnt that busy. Saw out waitress once. Didnt even get our drinks from her had to ask another server. Take out I havent had an issue but wouldnt recommend for dine in. Very disappointed.

Food so good, people so friendly :). Got a lunch tofu bento and was super satisfied by the crunchy tofu and the yam tempura and all the other bits and nibbles. And now Im stuffed which is a great end to the story. Food

Too much sauce on everything, the sushi got soggy and was very expensive

Great selection, very friendly service

my favourite sushi place!! placing online orders is convenient and easy, the food is always ready when i get there (even if i m a couple minutes early), and the staff is always very friendly. the food is delicious - i get the dynamite roll every time and it never fails to live up to my expectations. i ve yet to dine in, but i m sure it would be a great experience - the atmosphere is cozy, and the location makes it feel like you ve discovered a special, secret spot! i love sushi story so much <3

Id give more stars if I could! The service was the best dining service Ive had in a really long time, the staff was extremely sweet, and it was an excellent experience. The food was great and the staff went above and beyond. Id highly recommend them to anyone looking for a cute, quaint dining experience. 10/10! Vegetarian options: Im vegan, and they had plenty of options for me, I will 100% be going back!

Have been going here for quite some time its always great. Sometimes service is a little wonky but food is great.

What a fantastic experience! This has to be the best sushi Ive ever had. Fast service. Great staff. DELICIOUS food. Had a whole array of stuff and will absolutely be back for the ShabbuShabbu one night with friends. 11/10 would recommend.

Amazing staff and delicious food! This a must for your sushi cravings

Great staff, great food, great service! Vegetarian options: Only wish they would add veggie gyoza to the menu, but always enough options for me, and they are all delicious!

Over the years the quality of food is changed Roll and sushi size gotten bigger, however rice is flavourlessly hard and quality of fish is not very good (almost it defrosted too fast) Spike of price isn t matching up with the quality of the food but! all the servers are super nice

Good portions!

Must try the tiger roll and the crazy girl roll. So delicious

No idea why I didnt try this place earlier. Fantastic bento

Food was awesome

Very pleasant waitresses, especially Megumi.

Good food, great service. Will definitely be going back next time.

Food has always been great! Service is exceptional!

Very good sushi

The food and customer service was so amazing, they even gifted my kids origami at the end!

Great food and prices, but I was mostly impressed by the servers kindness and patience. They were so welcoming and attentive, never rushing us to free the table AND they kept bringing lovely origami to my friend s baby. It was such a simple and kind gesture, I can t get over it.

Been to this sushi places multiple times and every time you receive the best quality sushi and extremely great customer service. Staff always helps you with the menu and make good suggestions and have patients, and last time when I ordered the take out, they offered me really delicious tea and a spring roll while I was waiting for my sushi. Highly recommended.

Honestly my favourite restaurant

Great sushi and portions were generous. The staff is kind and helpful. Thank you. Food : 5/5

Lovely reasonable place for lunch or dinner, great food. Very nice respectful staff, also very reasonable cost considering quality.

Me and my girlfriend go here frequently and its our choice for sushi always! The servers are unbelievably nice and the food is always great and good portions (the chicken teriyaki was so shockingly big haha). Also LOVE the complimentary spring rolls! 10/10

So much mayonnaise

Sushi Story has a broad menu that encompasses a lot more than just sushi, and after more than two years of takeout, I have yet to try anything that was less than terrific. Monkey brain (deep fried avocado with crabmeat and spicy tuna) is especially good.

Delicious

BEST SUSHI EVER!! I got the rainbow roll and spicy tuna roll. Both so fresh and tasty! Service was fast and friendly, got our sushi within 10 minutes or ordering. Sashimi and raw fish was so fresh. Menu was hugeeeee!! So many options. Would definitely recommend.

I have been coming here frequently over the past couple years and it is consistently great food. The quality of the dishes here are fantastic and it is clear that sushi story cares for their customers - their on the house spring roll is a lovely touch to say the least. I m so happy that Esquimalt has this little gem.

Good value, good taste, good service.

Chicken bowl and Inari with scallop. The chicken bowl was a very generous portion. Too much oil, though... I am not a big portion eater. it still makes me feel good with generosity with the portion.^^ Food

Very sweet staff and very delicious food. Loved the service and the experience. Would love to come back and try more stuff on the menu.

Best in class in all of Victoria. Everything on the menu is worth it. The toro tuna nigiri is a standard quality check and is properly served here in a generous portion. The special rolls are very tasty and large, and wasabi was high quality. I ve been to almost every sushi restaurant in this city and this one is by far the best in value and quality. Service was very quick. Did not reserve but was seated in less than 5 mins during dinner (6pm). When our waitress was busy; someone else came by and asked if we needed anything and filled our water.

The sushi Tasted fresh, delicate, my only wish is that I got my sockeye vs farmed, had they offered to fix it when I noticed I didnt speak up for what I wanted better I would have given them 5*, but I will be back as its the best Ive had in victoria, interested to try more. Their combos are well presented and the food looked delishes, so good I forgot to take a picture before I started. I oredered the monkey brains, the tagadashi combo and a salmon roll.

Sushi story will forever be our favourite spot! Not just in town but in the world honestly (and we ve both travelled a LOT- we always compare to it haha) The sushi is always SO fresh and delicious. The prices are reasonable. The staff are always incredible and kind and go above & beyond. The delicious complimentary spring rolls are another added bonus :) also Hawaiian roll & crazy girl rolls are the bomb !!

Best Sushi in Victoria, would recommend everyone to try. If youre trying to pick between restaurants or take out, come here! Staff is so kind and friendly, resturant is clean and cute with parking.

Great service and delicious sushi. They have a nice menu of options. Had a very good spicy tuna roll and yam tempura

We are blessed with a lot of good neighborhood sushi in this area. This is one of the best.

I gave it a 5 - star for the overall experience. I will definitely come back and recommend this restaurant to my friends and people that i know :)

Best sushi I ve had in Victoria.

Okay update to my previous review! They gave me a free half order of korean fried chicken takeout because of the forgotten pickup item from last time (pork gyoza). I personally ordered a separate full package of the volcano and another half package. I tried every flavour. the chicken is fair. not too strong like the mainland korean restaurants but not too mild either. the volcano isn t very spicy but it does taste exceptional. perhaps it s my luck to be so tolerant to the heat. the receptionist is bubbly and welcoming. their in-house hospitality was profound. super busy inside the restaurant but ice cold AC. they sat me down at the bar and gave me spring rolls and water while I waited for the pickup. the guests were talkative. and the ambient atmosphere inside was a positively quick changeover from the busy intersection outside. Parking: parking is very limited.

The sushi was amazing

We ordered the platter which was a mistake. It was still great (super fresh ingredients) but it was lacking salmon, tuna, and other seafoods. HIGHLY recommend going and trying the salmon and shrimp though, it was very good!

Just got a couple rolls but they were delicious

Rolls and tempura were absolutely delicious, and servers were lovely!

Great sushi! Lots of choices. Friendly staff. Now open Monday.

Excellent sushi. Our family loves their food. Everything we try is very good. I would highly recommend this restaurant

Delicious, great service! Its definitely one of our favorite meals on the trip!

Lovely spot, friendly staff, relaxed atmosphere

My favourite sushi place in Victoria, which says a lot because there are so many good sushi places here. I order the salmon and tuna sashimi, nigiri, tempura and a special roll on a regular basis because everything is so fresh and well-prepared. They also have a selection of Japanese beers you can order with your meal. Delicious!

Dropped in for lunch while searching for street art in Esquimalt - excellent service, large, fresh portions (tuna maki roll was twice the normal size!), beats anything in Vancouver! Very reasonable prices for the excellent quality. Very humble premises but our hosts made us very welcome, even gave us complementary spring rolls. Wish we could visit again soon, but alas that requires a ferry ride from the mainland! Will definitely go again next time were in Victoria.

The presentation was beautiful and the good tasted great!

Our server was fast and friendly and the food was great

Everyone here works hard to provide the best service they can. They changed their food menu and its so much better now!

Delighted to try this place, the food and atmosphere was prefect. The portion sizes were good too. Totally recommended the unagi nigiri and the Sunomono salads. Top notch

The staff were so lovely, they served us within half an hour of closing. Vegetarian options: Vegetarian options available Food : 5/5 |

Sushi Story never disappoints. Since moving to Vic early 2020 and trying few sushi places, this place clicked with the fam. With the Japanese and Korean fusion and their free spring rolls, best bento boxes and rolls. We would go Atleast once a month or more. Service is always awesome. Cheers!

Great quality and freshness for the price.

Didnt have to wait, food and the service was exceptional. They actually had a staff member who spoke Japanese!

Everything tasted great! We just went for a quick lunch but Id definitely go there again.

Super friendly staff, great quality sushi! We even got spoiled with an on the house item. I grab my daughters lunch to go from here and will be a repeat customer for sure. Kid-friendliness: My daughters favourite. She loves to get a candy

Excellent food at reasonable prices. Service 2nd to none.

My favorite sushi restaurant in the city, hands down. Top quality.

Love this place a lot. Everyone is so friendly and helpful. I generally stick to my favorite dishes but there is so much to try. The menu is really incredible and always fresh.

Always a great place.

Sushi Story in Esquimalt has become my go-to local sushi spot. While it may not compete with high-end sushi joints, it certainly delivers delicious fare that satisfies my sushi cravings. Their food quality is commendable, especially considering its price point and location. But what truly stands out at this establishment is the service. The staff are incredibly polite, elevating the dining experience with their exemplary attention to guests. The ambiance, though not particularly remarkable, provides a comfortable backdrop to enjoy a meal. If youre in the area and are looking for solid sushi and outstanding service, Sushi Story is definitely worth a visit.

Our kids favourite sushis in town! We do takeouts and theyre always ready on time. The ordering system online is so convenient. Staff is lovely.

Everything is amazing. It has become my favourite and only sushi place I go to!

Some of the best tasting sushi around, staff is very polite and responsive, and with very reasonable prices its my go to spot!

Awesome restaurant! Their bento boxes are massive and super tasty. It gets pretty crowded as soon as they open, but the service is top-notch. Our waitress was incredibly sweet.

Staff were so friendly and welcoming. Will definitely be back!

Exclent service and food!

Nice place to eat Japanese Food for special occasion with Family and Friends. Parking could be an issue as parkade is small and if its full, one may have to park away on the street. Overall, it is a Fantastic Place to eat.

Great service!

This time was fantastic. The staff asked it feel like we are family. The dessert was so good. I would recommend lychee or deep fried bananas with ice cream Vegetarian options: The dinner Tofu bento box was full and beautifully presented.

Recommended by a local. Wasnt disappointed.

I will definitely be returning after my first visit. It was fresh and delicious.

I live in Langford, but this place is still my go to. All the servers and customers are so friendly. And the food is absolutely amazing. I highly recommend sushi story.

Dietary restrictions: Nice selection for Gluten- Free options Food

It was all good, but the chicken teriyaki was kind of dry. I couldnt finish it.