Panago Pizza in Victoria

1249 Esquimalt Rd #101, Victoria, BC V9A 3P2, Canada

★★★★☆
(135 reviews)
Categories: Pizza delivery Pizza restaurant Pizza takeaway

About

Pizzeria offering thin-crust, regular & multi-grain pies with a wide selection of toppings.

Website
panago.com
Address
1249 Esquimalt Rd #101, Victoria, BC V9A 3P2, Canada
Plus Code
CHHM+XP Victoria, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
11 AM–12 AM
Monday
11 AM–12 AM
Tuesday
11 AM–12 AM
Wednesday
11 AM–12 AM
Thursday
11 AM–12 AM
Friday
11 AM–1 AM
Saturday
11 AM–1 AM

Services

Service options
Delivery On-site services Takeaway
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance
Payments
Debit cards NFC mobile payments Credit cards
Parking
Free of charge street parking Free parking lot

Reviews

4.3
★★★★☆
135 reviews

Most Mentioned

price (5) wings (4) toppings (4) pepperoni (3) call center (2) vegan (2) employee (2) vegetarian (2) gluten free (2) order (2)
5 stars
87
4 stars
24
3 stars
8
2 stars
3
1 stars
13
October 30, 2024

Decent vegan pizza but unfortunately the owner of this location is opposed to safe and sustainable infrastructure so that's a pass from me.

September 22, 2024

If you want to recreate a panago pizza for an incredibly cheap price, just buy anti stick spray on! They use so much of it on their pizza that it is all you can taste. No flavour from the cheese, sauce, pepperoni, or even the pool of grease on there pizza. It purely tastes like anti stick spray

★★★
July 28, 2024

Happy to find an onion an garlic free pizza with flavour in the cipolle sauce

★★★★★
June 23, 2024

Totally loved our pizza we got today. Every thing was awesome from the crust the sauce and toppings

March 7, 2024

We ordered 2 pizzas mega meat which was the worst pizza we had ever have. Both pizzas were cold, hardly any cheese and it was very dried out. We will never order from panago again. By the way it cost us 49.00 for what? garbage!

October 12, 2023

Absolutely useless. I let one of their drivers into my building after he buzzes and ten minutes later im opening my door looking down the hall for him and eventually he comes from the wrong direction looking down. And actual drug addict. Spits on the floor of my hallway... Appologizes like an idiot and for some reason i let my wofe order from these people a year later and what do ya know... an hour afyer ordering she calls and apparently no one put the order in... Manager says no problem sorry we will make a new one. 20 minutes tops. 45 minutes later they show up... with cold pizza. Literally pathetic. Avoid like the plague. Check my reviews. Theyre always 100% honest and on point. #$% this location.

September 3, 2023

3 medium pizzas for $70! I expected more given their glowing promo of their gluten smart crust. My pizza was gluten free - This is the undercooked gummy dough. The texture and taste reminded me of old-style gluten free. I suppose the dough overpowered the taste of toppings; the slice felt mushy and flavourless in my mouth. I’ve had delicious GF pizza from dominos and sarpinos. It can be done! My family wanted panago. I tried baking a piece to cook the dough after microwaving didn’t work. The taste was the same. I won’t eat this pizza. I phoned for a refund, they put me through to “customer care” and they couldn’t refund me. The local shop has to phone me back in 1 to 3 days. And I have to go over all this again for a third time! Not a good way to treat new customers.

July 27, 2019

Downgraded to 1 star. Ordered two vegetarian pizzas last night, artichoke and a veggie pepperoni, both were tasteless.😕 Didn't seem to have any seasoning and very skimpy on the toppings, including cheese. Crust was chewy and too thick around the outside for a thin crust. For $50, expected better. If I have to add toppings and cheese to make a pizza edible, may as well stick to store bought ones at less than half the price. Not impressed.😕 ............ My Previous 4 star review: Have had a few orders from this location, since moving recently. Only one that wasn't perfect( crust very thick around the edge and I hate thick crust). Otherwise, all very good. With the less than satisfactory order, their call center apologized and willingly offered to "make it right" which was appreciated .😀 Taking ownership for mistakes seems to be a dying art, happily not the case with Panago. Brought us a free Cheesy Bread with our last order. both pizzas were perfect, nice thin crust and generously topped. Love the organic tomato sauce. No complaints. Delivery drivers are consistently pleasant too! 😁

★★
Local Guide
October 22, 2024

Food

July 22, 2024

Takeaway counter attendant became visibly upset when I hit the 0 tip option

February 22, 2024

The girl at the till and making the pizza. She did not wash her hands everytime she handled cash. Went straight to making pizzas. Esquimalt panago. Food safety please.

★★★★★
Local Guide
December 22, 2023

Great pizza and great staff!

★★★
Local Guide
December 22, 2023

Great place to go at 11pm at night. Staff was nice and had our pizzza ready in 10 min.

★★★★★
Local Guide
December 22, 2023

Your delivery drivers are always so happy and kind! We really appreciate the friendly faces at the end of the day. Pizza is great, too.

★★★★★
December 22, 2023

As a pizza lover, I must say that it is very tasty! I recommend to everyone)

★★★★★
December 22, 2023

Excellent

★★★★★
December 22, 2023

Great

★★★★
Local Guide
December 22, 2023

We like the pizzas for we have picky family n we always all like what these pizza guys make thx do for all if us

★★★★★
Local Guide
December 22, 2022

Pizza place. Good choice.

★★★
December 22, 2022

The location was amazing! Excellent friendly staff, super clean, prompt and knowledgeable. Dealing with their call centre while placing an order was horrible.

★★★★★
Local Guide
December 22, 2022

Fast clean tasty! The Esquimalt location is awesome and Im looking forward to my next pizza when they open today!

★★★★
Local Guide
December 22, 2022

Like their pizza specifically Vegetarian Korma with coconut curry sauce

★★★★★
Local Guide
December 22, 2022

Great pizza n chicken..

★★★★
Local Guide
December 22, 2022

Pretty consistent but nothing spectacular. Its a chain so you know what to expect. Jalapeno ranch dip is the bomb though, definitely recommended.

★★★★★
Local Guide
December 22, 2022

Always awesome pizza and good prices

★★★★★
Local Guide
December 22, 2022

Best pizza in victoria

★★★★★
Local Guide
December 22, 2022

Delicious.. amazing prices this is extra large cheese and pepperoni

★★★★★
Local Guide
December 22, 2022

Ordered a delivery, the pizza was ready quickly and tasted excellent. Delivery was faster than projected and the driver polite. Definitely recommend and order again

★★★★★
December 22, 2022

We just picked up pizza s, the girl who took our order is sweetest person ever.

★★★★★
December 22, 2022

Good pizza and salad..

★★★★★
December 22, 2022

Not very many good pizza places in Victoria. Panago is an excellent tasting pizza reminds me of all the good pizza places in Winnipeg

★★★★★
Local Guide
December 22, 2022

I wish they would bring back the individual pizza/pop lunch special.

★★★★
Local Guide
December 22, 2022

Theyve added more toppings to the pizzas I love their salads and their chicken wings

★★★★★
Local Guide
December 22, 2021

Ive not been to Panagopoulos for over 12 years. Took a go at it and did a make your own, along with some other items on the side. It was delicious; no bubbles or holes in the dough (79% of the time, any other pizza place has holes and bubbles, wasnt any burnt surfaces, the melting was great and even, and wasnt dripping greese either. Thin crust multigrain is really good folks!!!!! Paid for our order in the store, staff was very personable and polite. Although its a franchise, I give it the five starts over all for the entire experience from ordering to our last bite!

★★★★★
December 22, 2021

Good eats during lockdowns for fake virus

★★★★★
Local Guide
December 22, 2021

When I get pizza, it s usually from Panago. They have a pretty decent gluten-free crust option and also Beyond Meat! Their app is so easy to use and the customer service is good too. The Esquimalt location is very consistent with their quality and the staff are great!

★★★★★
December 22, 2021

Vegan options are very good

★★★★★
Local Guide
December 22, 2021

Very fast service

★★★★
Local Guide
December 22, 2020

It would be 5 stars if they had a couple of tables to eat there. Everytime we stop there, it is too easy on the go... The pizza is delicious and not expensive.

★★★★★
Local Guide
December 22, 2020

10/10 Was surprised to learn about the delicious plant based options so I picked up a great combo deal from this location and had all my questions answered by the knowledgeable staff. Everything was made correctly. The pizza and salad are so yummy and Ill definitely be back for the next special pizza day.

★★★★★
Local Guide
December 22, 2020

Pizza was hot and tasted delicious. Staff were friendly.

Local Guide
December 22, 2020

Pre ordered online hours in advance. When I went to pickup at designated time, they told me to come back in 10 minutes. The whole point of being able to order online is to be able to have it ready and waiting for you. Complete failure on service here.

★★★★
Local Guide
December 22, 2020

good pizza n great dipping sauce. nice staff. currently not taking cash

★★★★★
December 22, 2020

Great pizza, and this location is spotless!! Hands down the cleanest pizza place I have ever stepped foot in. Keep it up!!

★★★★★
December 22, 2020

Love ordering from Panago. They are always on time and have delicious pizza. Would recommend

December 22, 2020

First and last time ordering from this place. We ordered 2 small pizzas they were terrible hardly no cheese very skimpy on the toppings had better frozen pizza than panago. Never again. This was from the esquimalt location.

★★★★★
Local Guide
December 22, 2020

Clean and tidy. Lots of options for crust and toppings

★★★★★
Local Guide
December 22, 2020

Great pizza. Friendly service.

★★★★★
Local Guide
December 22, 2020

Amazing pizza with a ton of variety and even an option to make your own.

★★★★★
Local Guide
December 22, 2019

five stars to the girl who made me a fresh baked cookie while I was waiting with my friend . Bless your kind heart and providing that extra bit of customer service

★★★★★
Local Guide
December 22, 2019

Great customer service. Really pleasant and receptive staff. Was considering only going to the downtown one but Ill definitely be back here more often.

★★★★
Local Guide
December 22, 2019

Buffalo chicken thin crust extra cheese sensational.

★★★★★
December 22, 2019

Fresh, delicious. Very addictive. Fast delivery. The wings are good. The thin pizza meets my exact dietary needs. Personal favourite: pesto, back bacon, chicken,spinach, feta. Always satisfied so far.

December 22, 2019

Very bad experience i was treated poorly by the owner and my pizza was terrible

★★★★★
Local Guide
December 22, 2019

Ordered 12 pizzas here for a group event. Ordering was simple and the staff met the established pickup time perfectly. All pizzas were fresh and hot and were just being finished off when I arrived. Staff at the store were friendly and professional

★★★★★
Local Guide
December 22, 2019

Nice

★★★★★
Local Guide
December 22, 2019

Great pizza, very polite staff

★★★★★
Local Guide
December 22, 2019

We always order the Primo Vegetarian, it is delicious. Quick service, and we pick it up as we live nearby. Best pizza in Esquimalt.

★★★★★
December 22, 2019

The manager at this location is a complete Boss. I work across the street and often get lunch here. Best run Panago I know of. Awesome people.

★★★★★
Local Guide
December 22, 2019

It was very good

★★★★★
Local Guide
December 22, 2019

These guys are awesome. Delivery is fast and I was even given coupons for next time!

★★★★★
Local Guide
December 22, 2019

Best pizza in Victoria! Fresh and delicious pizza made by super friendly people.

★★★
Local Guide
December 22, 2019

As far as chain pizza goes this is about as good as it gets. Decent prices. Consistent product

★★★★★
Local Guide
December 22, 2019

Best pizza

★★★★★
Local Guide
December 22, 2019

First time I had eaten from Panago. Was delicious better than I had assumed

★★★★★
December 22, 2018

chipotle chicken here is my fav!

★★★★★
December 22, 2018

Chicken Club is really good. Very friendly people.

★★★★★
December 22, 2018

Quick and quality pizza. My go to joint in esquimalt!

★★★★★
Local Guide
December 22, 2018

Need to improve in pizza quality

★★★★★
December 22, 2018

Great service. Would eat again

★★★★★
December 22, 2018

Best delivery in town pizza tastes great

★★★★★
Local Guide
December 22, 2018

Great food and service

★★★★
Local Guide
December 22, 2018

I was there renovating it so itll have a bright new look

★★★★★
Local Guide
December 22, 2018

Cleanest best pizza place in Equimalt

★★★★★
December 22, 2018

Great customer service for last minute party order of pizzas!

★★★★★
Local Guide
December 22, 2018

James, who was working the evening of September 1st is excellent. It s pretty rare to be blown away by the service of someone in the food industry. This guy deserves a raise if he isn t a manager already.

★★★★
Local Guide
December 22, 2018

Really good pizza and friendly staff. Big selection but a little expensive.

★★★★★
Local Guide
December 22, 2018

Absolutely delicious veggie pizza, professional services, great website so you can easy order online but also super friendly by phone service.

★★★★★
Local Guide
December 22, 2018

They have gluten free available cheese pizzas

★★★★★
Local Guide
December 22, 2018

Best place in esquimalt for a quick lunch great staff!

★★★★★
Local Guide
December 22, 2018

Excellent!!

★★★★★
Local Guide
December 22, 2018

Very delicious pizzas, especially those with organic tomato sauce.

★★★★
Local Guide
December 22, 2017

Great pizzas.

★★★★★
December 22, 2017

Fresh pizza

★★★★★
December 22, 2017

Perfect everything.

★★★★
Local Guide
December 22, 2017

OMG the Salt and Pepper wings are so good!

★★★★★
Local Guide
December 22, 2017

Pizza is all natural and they have personal pizzas for one.

December 22, 2017

Pizza delivery shows up with a dead interact machine . Awe I didnt know is waz dead . Company run by stupid kids .Whats in the pizza ,really ? Was it dropped retard

★★
Local Guide
December 22, 2017

Pizza was ok but the ordering process was a bit of a nightmare. Live less than a kilometre from the nearest Panago location but its late and were tired so we opted for delivery. Kid who answered couldnt figure out which location was closest in spite of having our address. Kept saying we were in the next town over even though there is no street with the name we gave over there. Then would forget what we ordered and would ask again. I mean come on. Its one pizza! Youre sitting in front of a computer you can type this information into! It cant be that hard! In the end we were so frustrated we cancelled delivery and just picked it up. Took less time than trying to explain our order to a dimwit employee. Icing on the cake: I asked the guy at the till how I would go about lodging a complaint about the ordering experience and his exact words were, I dont know, Ive never ordered from Panago, then turned his back on me and walked away. First and last time ordering from Panago. The pizza wasnt good enough to cancel out the experience.

★★★★★
Local Guide
December 22, 2017

Best pizza in Esquimalt for sure...possibly Victoria!

★★★★
Local Guide
December 22, 2016

Great pizza. do not get pizza from a person by the name of jim timmins. he is no longer an employee.

★★★★
Local Guide
December 22, 2015

Best Meat lovers Pizza in town.

★★★★★
Local Guide
December 22, 2015

Love their tropical Hawaiian pizza its to die for

★★★★
Local Guide
December 22, 2015

Fast if you are local, friendly drivers, but on busy nights the crust can be a little thin.

★★★★
Local Guide
December 22, 2013

Great pizza topping selection, butter chicken my fav