Fire + Water Restaurant in Victoria

Server/Bartender was cool, pleasant, and helpful. Food was pretty good. Nice atmosphere.

Nice atmosphere, quite and fancy. Good food and drink options. Servers are kind and patient.

Very nice brunch with a great take on eggs benny. The food was very good, quick to come out and ample portions. The atmosphere and decor is what kne would expect from a hotel restaurant, but still quite comfortable.

Top notch service with high quality food and drinks was a super pleasant experience overall! The vibe was so nice in here definitely will be back for more c:

Fantastic food.

As someone with severe food allergies, eating out can be very stressful. From the moment I called to make a reservation up through dinner, the hospitality and consideration was fantastic. Notes were taken, I was greeted upon seating, and we discussed options for the meal. I felt safe the entire time and for someone with my allergies thats not always a given. I have to say that Travis was an incredible waiter as well, he checked in multiple times to ensure everything was ok and truly made us feel welcome. Thank you again!

Great food

Sat a party of 6. The food took a while to get to our table and the service was a bit lacking. Wasnt very busy and they didnt come by our table very often. The food was pretty good. Did enjoy watching the Armchair Tourist on their TV. Probably a better place to sit for drinks rather than food.

The food is fantastic and the service is excellent. We like this restaurant and will back.

Very excellent steak here, good atmosphere as well. I would definitely come back here.

Nice quiet place. The girl server Teresa of the happy hour did an excellent job, taking extra mile to meet our needs.

This place is great, it s nice to have a good restaurant right at the hotel! Service is amazing (Miki was great to us), breakfast and dinner both have lots of options! Vegetarian options: Lots of vegetarian options!

potatoes greasy and bland. other stuff was ~ok. not worth going out of your way for.

Food is always amazing here.Never an issue with that its always top notch. Tonight the service was horrible and it being Christmas Eve you would think the staff would be on point and at least professional at a nicer ish Hotel and welcoming and friendly. First the Bartender who greeted us looked so miserable and mean and not one smile from her our whole visit or did she look happy to be there or anywhere for that matter. NOT a welcoming friendly vibe from her at all.Then our server was so lacking in every area of service she was never around ever. She didnt tell us the menu items that were not available until the table was all ready to order and of course thats what we wanted to order.She would talk to us with her hands on her face and wiping/ touching her nose at the table.. gross your a server touching our drinks and food come on really? I wanted to order another drink but I didnt see our server again really after our food was delivered.I gave up because she clearly didnt want to be there ethier and I knew I wasnt getting her attention until she wanted her tip.Then bill time comes she prints the bill and before we could even look at the bill she had the debit machine already out and expecting us to pay asap when we hadnt even looked at the bill yet wasnt even on the table and she was already punching in the total on the machine. I have been in the Hotel industry for years and if this was the service at my Hotel I would be very embarrassed by this Service level at a Marriott. I expect more from this chain I worked for this chain and we were never this unprofessional. The prices of this restaurant we should be getting great service and treated professionally.I dont know what has happened to this Restaurant and the staff. Been staying here for years and now year after year it gets worse and worse with the staffing at this restaurant. Its not professional here anymore and the staff just dont care here its very clear.I can say the one other staff member working looked great she was always on the floor taking care of her tables as you should be doing as a server. Wish we had that server we probably wouldvve had a way better Dinner experience here tonight for Christmas. Marriott Victoria where have your standards gone now regarding your restaurant staff? Miss the old restaurant room was way more comfortable and the lay out was so much better and the old staff were all very professional and so friendly.Those days are long gone now we can see.The Food though is always really good the Chef here still has standards at least. Also just curious what a 7% added retail tax is on our restaurant dinning bill now? Havent seen it before and wondering what that tax is our dinning bill? Gst tax,Pst tax ,and then there was 7% Retail tax added on. Look at your bill people always dont just let the server try and force you to pay without even dropping a bill on your table for you to look at.

Excellent salmon, veggies, salad, and desserts. Waitstaff is top-notch. Room gets a bit loud if busy, but otherwise, wed highly recommend

Good place to go down from your room for a quiet drink.

For a hotel restaurant this is excellent. The portions are very generous, and well prepared. Limited but well considered menu. House wine is fine. Informal rather than stuffy.

The manager Sandeep was extremely helpful, great service overall by the team. Superb recommendations, value for money. Grey Christmas options. Yummy food. Will definitely come back in 2023!!

Excellent place, very delicious food, our waitress Carla, excellent host, very good price since the food is well worth it!

Hotel restaurant stop. Very nice waiter. Food good but different oil for my eggs gave me Pam flavour I was not expecting and kinda turned me off. Wife had Bennie that was crab cakes was very nice.

Super on all fronts

For a hotel restaurant the food is incredible. The chef completely changes the menu seasonally, which is good if you find yourself staying at the hotel a lot. The service is always top-notch. Its a nice relaxing atmosphere as well

We did the bar for cocktails and then Le PETIT chef. Great evening

This was an incredible experience and I thoroughly enjoyed myself and so did my company. You must try this. Fun for all ages. I wish them all the success . What an amazing concept

Didnt have to go far to find a good night cap. Excellent cocktails. Service was very friendly and the manager Sandeep was extremely helpful.

Amazing cocktails and wings.

A great experience! The ambiance is very welcoming and charming. Amazing cocktails, food and service. Staff are extremely knowledgeable and make great recommendations. Our bartender was great with the cocktails and the host (Sandeep) was very knowledgeable, he explained to us the drinks we had and made great recommendations. Do yourself a favor and go for an experience of being comfortable in great hands with great food and cocktails. 10/10 will visit again!

Very nice!

Had lunch yesterday. Yum. Today we just needed a coffee and a quick meeting place. Went to pay...No charge Always friendly and helpful. Food : 5/5

My order wasnt quite as I ordered, I wasnt told my toast would be dry

Good place. The service is superb.

Delicious. My server, Carla, was fantastic :)

We had a set menu from Evergreen

We are from Toronto, we had dinner here in this restaurant. The foods that we ordered so flavorful, and the staff are very friendly. I will recommend this restaurant.

Im not always hot on hotel restaurants. Decided to do breakfast here anyhow. Its a little pricey, but the food all came out delicious & filling. Our server Miki was delightful. Glad we did a breakfast here.

We have being waiting for our food for almost two hours, no more guests in the restaurant an we are still waiting for the service

Came in for lunch and a glass of wine or two. The food was surprisingly good. Much better than youd expect of a hotel bar. Very reasonably priced as well. The wine list was pretty basic but the pricing was good. The room is kind of what youd expect at a Marriot. Nothing to write home about but nice enough. The service was pretty bad though. Inattentive server and they werent really able to answer any wine, drink or food questions. Too bad because the food was excellent.

all good

We had the best service ever on this restaurant! It s definitely a 5 starts restaurant for me. Unfortunately I forgot the name of the server who was serving us, but she deserves to be recognized - she was great. And please, please try their crème brûlée (I promise you won t be disappointed).

Kind staff and great service!

Chicken wings were ok.

We enjoyed our breakfast here while staying in the hotel.

Recently dined at Fire and Water in Victoria, BC. Great food and the staff was super friendly and helpful to our family. Definitely recommend!

Overpriced! Thought I had ordered a 1oz drink but was served a 2oz drink. Did not realize until the bill arrived showing $30.00 charge for drink! Server apologized and said she should have been clearer.

The food was excellent and the manager and servers were wonderful. Will definitely go back!

First night, it was great. The food Is very good. The first night, I had great service. The second night, the service was horrible. The waiters kept passing by my table. In the end, it seems they all thought someone else had that table. I fi flagged down a waiter who apologized and took care of my meal.

Experienced The Petit Chef dinner. Was an amazing dining experience with projectors casting our miniature chef in the table while he made the meal. Service was outstanding, and the food was excellent. Highly recommend this dining experience

Great service, and we enjoyed having a few drinks here.

We had a reservation but had to wait @ 15 minutes before someone approached us at the restaurant. In front of us there were 3 staff people dealing with a table of 4 teenagers and we were completely ignored. We were then taken to a table that was missing a chair so as they were trying to find us a chair, the noise was so loud we left. HORRIBLE impression, won t ever try going back there.

This was a nice setup for 10 person office dinner, we had a lot of fun and cocktails excellent. Steak very good. Biggest point of feedback was very overcooked seafood, everyone who had salmon scallops certainly recognized was blasted into smithereens.. would be great to coach the kitchen on this, find some foolproof seafood meals for everyone cuz should be busy busy place . And we enjoyed ourselves.

We went for the Dine Around menu and had the prawn and avocado salads and duck confit for our appetizers and both were full of flavour. The celeriac purée and well seasoned prawns had a perfectly balanced spread of flavour. We had the ling-cod and prawn entree which they accommodated by making the risotto vegan! The short ribs entree portion was overly generous, with a hearty au jus that made all the flavours come together. Very impressed with the menu!

The salmon was delicious. The service was spot on. I will go back for sure.

Wow wow wow. The food and drinks were perfection. We havent had a meal like this in years. Every detail was well thought out and executed. The only slip up was my husband got truffle aioli with his hot wings instead of blue cheese. He didnt even notice, but I did. He claims it was still delicious! We come here often for events (Marriott) but havent frequented the restaurant. Well make the trip into town for this again, for sure!

Stayed at the hotel for the few days, loved their breakfast and dinner. Food was value for money and excellent service.

Had a perfect stay at this hotel. The restaurant was a amazing add on for my stay as it served the best breakfast and dinner. The service was great. Had an fantastic experience.

Great food, great service, modern decor

Food was excellent with some new twist on fries. Shrimp and scallops were a little over cooked but otherwise Im satisfied.

Had dinner at this beautiful restaurant last night for my wifes birthday. Amazing food (and wine) and our server Hank was fantastic. Will definitely come back next time we are in beautiful Victoria. Thank you again for a great evening!

The best part was our server Friday night. Really nice guy and funny. I ordered the fire grilled burger and it was delicious. House wine was good, fun place for drinks and good food.

This was the third year we have done Dine Around at this restaurant. The decor and atmosphere is lovely. For starters we had the leek and potato veloute (whipped soup) with Scallops and my partner had the Hoison Tuna. Look up the menu online to see more details. The tuna was excellent but the soup was a bit small, could have had more scallops and the leek needed sauteing more and white white would have given it some flavour. It was good but not remarkable. The warm rolls were very good and we ordered seconds. For the mains we went with the pork chop and the polenta. It had lots of flavour and texture and the meat was tender. The other couple said theirs was a bit dry but mine was fine. The salmon was good but the risotto was not hot so a little disappointing. Tasted good though. For deserts we had the chocolate symphony cake which was unusual as it had the consistency of marshmallow. It was good but not amazing. Service was excellent all night. We enjoyed the meal but it probably wasnt worth $40 as we recently had two better $30 meals at Lot1 and the Steamship. I would eat there again but maybe not dine around.

Amazing food! Best seafood pasta I have ever had! Beautiful restaurant great service! will be back asap!!!!

Hidden gem

Breakfast was great, service was top notch.

The steak was perfectly cooked, our sever was in point and akways attentive, and the drinks were amazing

Located in Victoria Marriott In we Harbour and great wines, service and presentation of the items on the menu.

This is the absolute worst experience I have ever had at a restaurant. I had reserved a table for my birthday dinner a week ahead of time, and even called two hours prior to the dinner on the day of my birthday just to confirm- was told everything is good to go! When I showed up and gave them my name, I was approached by the most arrogant general manager who spoke to myself and the party I was accompanied by in a very rude manner. He proceeded to tell us that we need to go somewhere else because their restaurant is serving ONLY hotel guests this evening and they are not going to serve us regardless of the fact that I had a reservation in place. I was not informed of any of this by either of the two other individuals I spoke with when making this reservation, and I had even called on the day of to confirm! I would have absolutely been understanding of any last minute changes had it been handled in a more respectful manner. He was very condescending, and failed to take any accountability on behalf of his staff who were uninformed of this, evidently last minute, decision to serve only their hotel guests that night as nobody bothered to call and let me know before I showed up there just to get kicked out. Additionally, he did not apologize for the inconvenience caused by all of this as it was already too late for us to go elsewhere on such short notice without a reservation, nor did he try in any way to rectify the situation and make up for this. I will never step foot in this restaurant due to their lack of respect and professionalism towards customers. Overall extremely disappointed with the way I was treated.

Food was good, large portions and good value. Staff was super friendly despite being short staffed.

We really appreciated Fishermans pot - balanced souse and plenty of seafood.

Would have liked to enjoy your restaurant but no one had the time to call me back so I could book a reservation. You need to check your machine from time to time

We had a fantastic meal and time . I deal with PTSD from my Military experience and they set up a private room for us and treated us with care and with deep respect. So often it is hard for me to dine out . This was a awesome experience. Thank you so much. The food was fantastic and our server was fantastic. Will be going back .

On a recent stay in Victoria, we dined at 4 restaurants close to the Empress. While the other 3 are higher rated and more popular, F&W was far and away our best meal. Perfect service and all plates that came out of the kitchen looked amazing. We particularly enjoyed the artisan salad, halibut, and salmon-scallops. Outstanding. We will return.

My husband and I were staying at the temarriott hotel, so we had breakfast every morning at the Fire And Water restaurant. The food was hot and tasty, the servers were very friendly even when checking our vaccination papers. Went back in the evening for drinks and a few snacks, the chicken wings were plenty for two people and tasted delicious. Not quite sure why they were closed for lunch though.

Sssshhh - dont go here. Youll tell all your friends, and then I want be able to get -my- reservation.... Great food, good staff as of Sept 21.

Lettuce wraps were the best Ive ever had! Huge portion. Staff was super!

Service, staff and location is great, low volume radio quality music, Driftwood on tap is Top Notch, food is passable: Mango Bourbon BBQ chicken wings - low if any on flavor and also mushie, blue cheese dipping sauce is NOT Blue Cheese dipping sauce. I am sorry, but Marriott is not what it used to be. Happy Hour Menu is misleading, only drinks are included in the Happy Hour, food is not, even though menu is separated into two sections, see image below. I like to eat, I like to drink, I leave good tips, its not about money, but quite disappointed. Sorry, not sure about my next time in your place.

I was staying at the Marriott where this restaurant was located. I was lazy and ordered the dark ale braised beef rigatoni to go and was quite surprised but how good it was.

We ate dinner here. The atmosphere is a bit too hotel lobby-ish. They could do a better job, maybe dim the lights, get some music on other than the hotel lobby music. The menu had a good variety of options. We both found something we wanted. I was quite surprised given the atmosphere how great the food was when it came. Large portions, neither of us finished our dinner. Delicious, well executed, good presentation and flavours. Good value for dollar. I would definitely come here for a beer and casual dinner again.

Great food and the best service.

Located in the hotel lobby and offers breakfast, lunch and dinner. Also the hotel bar. Food is typical for this type of setup. Our meals were fine but not fantastic

Ha e been a few times. The ambiance is lovely. Patio in the summer is great, large, not right on a busy street. Service is good. Food is good. Bit more on the pricey side. Happy hour is ok... 5 ounce wine for happy hour though...meh??!!

My daughters burger had to sent back 3 times, my salad was missing chicken and was so watered down you could hardly taste the ceaser dressing. Clam chowder was good. Was never offered water or table condiments. Sat with an empty drink for awhile before being asked if I wanted another. Wouldnt let me use my food and beverage credit I have because it was New Years Eve. Salad was overcharged on bill.

Great food

Went for the dine around deal, and was hugely surprised. A hotel restaurant that was fantastic, great food, good wine, great value.

Good Servive, lobster bisque was excellent, bartender was a pro. Wow definitely recommend.

They serve Hoyne Dark Matter. The best!

Superb dining experience. Our server, Kyra, was very nice and attentive. Salad was excellent and the main entrees were exceptional. You certainly won t leave hungry. The restaurant itself is classy and comfortable. It s nice to know we have a favourite restaurant to go to the next time we visit Victoria. Highly recommended!

What a hidden gem!! This was my first time visiting the restaurant and its a new favourite. My boyfriend and I both had a glass of the Chardonnay with the Ocean wise seafood linguine, and it was SO delicious! A large portion LOADED with seafood. We were pleasantly surprised to find that it was quieter and less crowded than the main downtown core, so we had a very romantic dinner. Our service was great, attentive and our food arrived quickly. Theres also a fully enclosed patio thats worth checking out on our next visit.

Private room is nice. Huge portion of food. Expensive but, it is a hotel restaurant. I had a drink I didnt like. Was offered something else, no extra charge.

Came in for lunch with a few friends. Didnt want to hear its your Friday today and your tired. You are in the tourism business. A multitude of different hands dropping off our plates, picking up the dishes, didnt know what blueberry tea was when ordered. I ordered the business lunch special. The soup lacked flavor, the sandwich was tasty, the salad was good. The water for my tea was lukewarm when I received it. I have quite the sweet tooth so told myself, well let me try the dessert. It was something flourless. That was well done. Like the other reviews for the price you pay its definitely worth shopping around. Oh they were also testing the fire alarms which was very annoying.

Fine food

Had to wait for 45mins before meal was served. Probably it was because of a shift from breakfast to lunch time

Service is prompt but it wasnt even very busy and the food took ~1 hour post-order.

Congratulations

Good breakfast and service

Excellent food and service. Great staff. Quite pricey but wonderfully redone.

It is Tikka now. It is fabulous. Fresh and delicious !

Our bartender (Fabio) was awesome!

Excellent place for food and drinks. Very chill. Great food!

Great drinks, awesome service

I was quite disappointed to find when I had reserved a table for 10 people for their Happy Hour and was informed on arrival they had none of the food items as advertised, we wound up leaving in search of another restaurant

Not the same as the amazing fire and water in NYC. Im very disappointed with the lack of plant-based options on the menu, however the kitchen was willing to make custom changes.

Convenient location inside of Victoria Marriott Inner Harbor hotel, and a great choice for group or solo meal. Daily specials are good deal and they come with both soup and salad. I really enjoyed cauliflower soup, amazing salad with blue cheese and crab cakes slides with coleslaw. Staff is very attentive and nice. Overall well worth a visit.

It took forever to get the food and when it got there, it was warm. I had to send it back.

Awesome food. Great staff. Very friendly with kids. Would recommend this place.

Had a negative experience trying to get seated. Was excited to have a restaurant so close to the hotel.

Interesting place

The place was soon undergoing a much needed renovation. The food was mediocre as was the service. Better places to visit nearby in the city for less money.

Great service, good location, depending on the time of the year, parking might be an issue. The food is good but nothing unique that would justify the prices.

Looking to reserve a party for appetizers and drinks for a farewell celebration. Was transferred from front desk to an answering machine - theyd get right back to me at their nearest convenience. Two days and another redirect to their answering machine later, no phone call. May be a great place to go, but I wouldnt know.

Took my good friend of mine to dinner here for her birthday to try out their Dine Around Town menu... Having read the other reviews on here I was not sure what to expect.. However, I must say both of us had a very good meal full of a variety of wonderful fresh flavours... And the service was attentive, not intrusive... Kudos to the chef and service staff for providing one of the best meals both of us have had in awhile!

Probably the best fish and chips in town!

Went to the Marriotts Fire & Water Fish and Chop House with my parents to celebrate my birthday. There was no one at the hostess podium so, after a few minutes, we flagged down a waiter to get to our reserved table. I was a little alarmed that the restaurant (as opposed to the lounge) was practically empty on a Thursday evening. Despite the polished and elegant hotel exterior, the interior of the restaurant is worn and dated scuffs on the wall, uncomfortable chairs, sticky table. Our bread rolls were a bit stale (I realize the roll is supposed to have a crisp crust but I had to stab it with my knife to crack it open) and we received a very small portion of tapanade instead of butter (both would have been nice). The menu was small but interesting and we were looking forward to a nice meal. Then the waiter informed us that one of the entrée options was unavailable. No problem, it happens. When we ordered, the waiter updated the number of unavailable entrées to two. Considering there are only seven entrée choices in total, this wasnt good news. I ordered the top sirloin steak and told the waiter that I was allergic to peppers yet my entrée arrived with a big slice of sautéed yellow pepper in among some green beans (I ate neither). Included in the top sirloin entrée description was a west coast crab and black peppercorn butter which appeared as a stingy, dime-sized daub on the meat. The citrus herb sauce that was also described was nowhere to be seen. The steak was beautifully cooked and had good flavour but it was unusually tough top sirloin is a chewier cut than others but this steak required some serious jaw power to eat. Once we got to dessert, we placed our order only to be advised that our selection wasnt available. How can you be out of creme brulée? You ran out of eggs? Sugar? Milk? No, the chilliness of our generous and tasty appetizer salads indicated that the kitchen wasnt making our food fresh it was all pre-made and reheated (Nothing like the zap of a microwave to add some extra chewiness to a steak mystery solved!). They were out of creme brulée because there were no more pre-made ones available. This is a time saver in a busy kitchen, for sure, but, including us, there were only two other tables seated in the restaurant that night. Now I know why. Not recommended, poor quality for the price.

Had the surf n turf last night - Halibut with a striploin. Although the portion was somewhat small the presentation and taste was exceptional.

I had lunch here a few times with a large group of people. The waitress included gratuity on the table but didnt tell the customers. Unknowingly, they then filled in a second gratuity on the bill. This is referred to as a double dip and it is stealing. Ill never return.