Saigon Char-Broil - Tillicum Centre in Victoria

3170 Tillicum Rd, Victoria, BC V9A 7C5, Canada

★★★★☆
(400 reviews)
Categories: Vietnamese restaurant

About

Authentic Vietnamese cuisine. Serving delicious and healthy dishes, from Vietnamese subs to the popular noodle bowl, Pho!

Website
saigoncharbroil.com
Address
3170 Tillicum Rd, Victoria, BC V9A 7C5, Canada
Plus Code
FJ33+PG Victoria, British Columbia, Canada
Time Zone
America/Vancouver

Business Hours

Sunday
9:30 AM–9 PM
Monday
9:30 AM–9 PM
Tuesday
9:30 AM–9 PM
Wednesday
9:30 AM–9 PM
Thursday
9:30 AM–9 PM
Friday
9:30 AM–9 PM
Saturday
9:30 AM–9 PM

Services

Service options
Kerbside pickup Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Beer Coffee Healthy options Small plates Spirits Wine
Dining options
Lunch Dinner Seating
Amenities
Toilets
Atmosphere
Casual
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

3.9
★★★★☆
400 reviews

Most Mentioned

sub (23) take out (20) mall (19) pork (18) banh mi (16) bowls (13) movie (8) vermicelli (8) prawn (6) cilantro (6)
5 stars
188
4 stars
98
3 stars
33
2 stars
28
1 stars
53
★★★★
October 20, 2024

I gave a 4-star rating because it’s a small business, and I didn’t want to affect their overall score too harshly. However, I’ve tried many pho restaurants around Victoria, and this was unfortunately one of the most tasteless and bland bowls I’ve had, especially for $20. I wouldn’t recommend ordering the pho. That said, I’m sure other items on the menu may be better, but their pho definitely needs improvement.

★★
October 16, 2024

Their subs are nice. I tried a noodle bowl yesterday, worst I’ve ever had. Tasteless un-crispy greasy spring roll with a mushy texture inside. Pork was dry. Vegetable were old, the cilantro was yellow. Noodles were overcooked.

★★★★★
July 28, 2024

Ordered takeout, the process was smooth, order was done correctly. The good: very generous portions (ordered our usual meals but were not able to finish despite being very hungry); pho tossed noodle bowl was interesting, well seasoned, great for summer The not so great: did not receive herbs or bean sprouts with the pho soup; the sub did not have the pickled radishes, overall nothing to write home about.

April 30, 2024

Vegetables not cleaned, thus all Vegetables a waste. Hot and sour soup, more like just sour soup. Terrible quality vs price. Don't go here. Go to the one on esquimalt, at least they have pride in their servings.

★★★★★
April 8, 2024

Really yummy food! I had the beef brisket pho and prawn salad rolls. The beef brisket was really tender and cooked perfectly! My partner had the Bahn mi which he loved as well!

★★★★★
March 21, 2024

Went for a hike and thought if Vietnamese and here we are, first restaurant we see after hiking.... ordered vermicelli with pork and eggrolls Everybody say "yyyuuuum" Perfectly made, even though missing some herbs, but clearly we didn't notice until afterward. Eggrolls were nice and crispy Service was great Small little restaurant with big flavours ❤️

★★★★★
November 6, 2023

Everything was very fresh and and the food came out quick. I didn’t have the after effects of MSG that I sometimes have with these places. The spring rolls are wrapped in rice paper so it’s a more gluten-friendly option (not celiac safe) but great for gluten sensitive people like me. The hot and sour soup was really nice and the vermicelli bowl was fresh and tasty. The meat was seasoned well and didn’t have that overly processed texture. I can tell they focus on wholesome ingredients. Would definitely go back.

★★★★★
October 8, 2022

My family absolutely loved our meal here including the 10 year old. The bbq pork in particular is delicious (as recommended by our super kind server - thank you!) and all 3 of us were loving the big spring rolls that were both crunchy and chewy. We even ordered an extra ($6.75) The pho wasn't super complex but it was clean, tasty, and warmed the soul on a particularly chilly night. Entrees rang in around $17 each and were well worth it.

Local Guide
December 1, 2024

i am strictly a vegetarian and they put beef in my tofu bahn mi. I almost threw up. Vegans vegetarians beware

★★★★★
November 22, 2024

Extremely food good. You get what you pay for in terms of portion sizes. The spicy pho is soooo yummy. The viet sub is also a great lunch item!

★★★★★
Local Guide
November 22, 2024

Felt like a great day for Pho and Saigon Char-Broil was a perfect spot for it! The service was quick and servers are super friendly. I appreciate you get your own unlimited sauces per table, so I could slather my pho with hoisin The were restocking the chili sauce at each table to keep it fresh, and the food itself was outstanding! Topped off with Vietnamese coffee.... cozy vibes complete

★★★
Local Guide
November 22, 2024

This place always messes up my takeaway order over the phone. Other than the fact that I have to fish out tripe from my lemongrass soup its really good. The one is esquimalt doesnt mess up my order.

★★★★★
Local Guide
October 22, 2024

Maybe not the best pho on the island, but the clean and welcoming atmosphere, friendly service, and fair prices make it worth a repeat visit.

Local Guide
October 22, 2024

really not worth paying for

October 22, 2024

Terrible. Want my $45 back. Was definitely instant noodles

★★★★★
Local Guide
September 22, 2024

Great lunch spot. Banh mi roll is nice and warm and soft, tofu has great texture. Excellent service.

September 22, 2024

We ordered #36 + #6. Dry, sad meats, skanky tasting oil, half-cooked spring rolls. I apologized to my body after eating half of it. The Esquimalt location is like a different restaurant and far better.

September 22, 2024

I had a disappointing experience with the service. I brought my daughter for an early dinner and only ordered one dish for her. The waitress only provided one glass of water and had a very poor attitude throughout. To make matters worse, she slammed the invoice down before my daughter had even finished her meal. We won t be returning.

★★★★★
Local Guide
August 22, 2024

We ate here twice and both times the food was amazing. Every dish we tried was exceptional, ranking this as our favorite Vietnamese restaurant. Highly recommended!

Local Guide
August 22, 2024

Food is overpriced and mediocre. ordered two Vermicelli dishes (pork and chicken) bill came to $40 (wow...) then when i asked if i can get some extra sauce the lady at the till pointed at a price list for extra sauce. IF i were to stay inside and eat, take up real estate it would be free. which makes zero sense. Better places to eat with better atmosphere and prices. Pho Vy and Green leaf come to mind.

★★
Local Guide
August 22, 2024

Ordered delivery through Skip - lemongrass shrimp and chicken vermicelli with spring roll. I can t even say it tasted bad, it tasted like nothing. The food had zero flavour, the spring rolls were greasy with no flavour. It feels like if someone who kind of hates you but doesn t want to be obvious about it served you dinner. There s much better Vietnamese in town from restaurants that cook at least a little bit of love into their food, this was not worth the money.

★★★★
August 22, 2024

Just what a good restaurant has to be. Great food. And good service.

★★★★
Local Guide
July 22, 2024

Quick service. Nice staff. Food was okay.

★★★★★
July 22, 2024

Food is great, tried the banh-mi(s) and soups. Service is usually good but sometimes is rushed. Food

★★★★★
Local Guide
June 22, 2024

Have to say, the charbroil beef is pretty super at this place...and the pork meatloaf is dynamite(heavy garlic for those who need to know)...always the fastest service for Vietnamese in town.

★★★★★
June 22, 2024

The food here is amazing. I come here more than any other restaurant in Victoria.

May 22, 2024

I was disappointed at the servers attitude. She didnt even serve a cup of water. After we ordered rice noodles, it came without bean sprout that shouldve served as well. However, the other table had water and bean sprouts even if they didnt ask her.

★★★★★
May 22, 2024

Been a regular here for a few years now, of the maybe 30 times ive ordered from here, ive gotten sub par food MAYBE once, if at all. Moving next week, going to miss this place.

★★★★★
Local Guide
April 22, 2024

So tasty! Their special noodle bowls are class

April 22, 2024

Started eating my pork sub in my car the dark. Felt a strange texture and turned on the lights. The pork in my sub was super raw inside. Hoping to avoid getting sick, mortified that I may have eaten more without knowing.

★★★★★
April 22, 2024

Best soup and sub! This place brought me a smile with its cheerful staff and delicious food.

★★★★★
Local Guide
April 22, 2024

I love this place. Delicious Vietnamese subs. And pho. Spring rolls and charbroil soup. Yes please. Thanks for the great food. And friendly quirky service. Eaten here probably about 20 times so far. Have never had a bad experience.

March 22, 2024

Food wasnt bad but also not anything special, especially for the price. What i didnt like and a reason for us to never go back was the elder lady who worked there. So unbelievably rude and cold. No smile. No welcome. The customers are what pay you to keep open so a smile and friendly attitude goes a long way to keep us. Tons of other places with better food and friendly attitudes Id rather pay for. Skip this one.

★★★★★
Local Guide
February 22, 2024

Really nice food and friendly service ....at the mall Food

Local Guide
February 22, 2024

Order was not packed properly, and half the pho was leaked into bag. The container with noodle and such was soaked and soggy because it was in the bottom with the broth. My order basically arrived like a fish does when you bring it home from the store, in a bag :/ to boot, the veggies had a funky taste. Not sure, but then my throat started to tickle like an allergy attack. Which leads me to think they were old and mouldy. Definitely won t be back. Horrible packaging, and garbage ingredients. Also, barely any meat, sooooo many better options. Terrible here!!

January 22, 2024

I ordered 3 meals and 2 were wrong so we called in when we got home and realized. They said they ll give us a credit next time. I placed another order few days later for 1 soup, when I went to get it they told me no they gave my credit away, called me a liar, and were so rude! I order from them regularly, I will never go back after how I was treated.

★★
January 22, 2024

Got a bbq pork banh mi and mango bubble tea to go. The banh mi was decent. It had a good amount of meat although it could ve used some cucumber and it was a bit too salty for my liking. Unfortunately, the mango bubble tea was undrinkable. I had a few sips and it tasted extremely artificial and way too sweet. Even the pearls were hard :( I tried to drink it but the taste made me sick to my stomach that I had to toss it it wasn t cheap either.

December 22, 2023

I dont like to give bad reviews of restaurants, because I know how hard the business is. However, since this restaurant opened it has gone steadily downhill I imagine at the expense of opening other outlets in Hillside Mall and elsewhere. Today I paid $30 for four salad rolls. Two beef, two prawn. The beef was burnt, not char-broiled and had an inedible acrid flavour. The salad inside the rice wrapper was dry, not at all dressed, no fresh herbs, only sad, wilted red head lettuce and grated carrot. I coughed dust after eating a few bites. I was more disappointed than I would normally be, because this used to be a good restauraunt. I ordered Bahn Mi a while back. Same experience. Poorly cooked meats, no fresh herbs to speak of. Dry bun. Just not authentic or, more importantly, good. Sorry folks. You need to up your game.

★★★★
Local Guide
December 22, 2023

Good food & good value.

★★★★
Local Guide
December 22, 2023

Good place

★★★★★
Local Guide
December 22, 2023

Awesome Viet Subs. Staff is very friendly.

Local Guide
December 22, 2023

Ordered spicy pho but the soup was flavourless. Not worth the price

★★★★★
December 22, 2023

Oh wow, is the lemongrass charbroiled chicken and spring roll every delicious! I go every chance I get for 6a on the menu!

★★★★★
December 22, 2023

We were pleasantly surprised by this little mall resto. Great portions, delicious food. The vermicelli bowl was loaded with meat and the spring rolls on it were huge. Salad rolls also on point

★★★★
Local Guide
December 22, 2023

Fast, friendly and comfortable.

★★★★★
Local Guide
December 22, 2023

Take out was quick and food was great with large portions. Kitchen was clean.

★★★★★
Local Guide
December 22, 2023

Had the pho, it was amazing. Great broth! Highly recommended.

★★★★★
Local Guide
December 22, 2023

Some of the best Vietnamese food Ive ever had, and one of the best restaurants in town. Their food is too good for a mall restaurant.

★★★★★
Local Guide
December 22, 2023

Love their Vietnamese Sub - pork and garlic! Very tasty and reasonably priced. Staff are friendly and the takeout requested was right on time!

★★★★★
December 22, 2023

Very tasty and fast service! I went for lunch and the atmosphere was cozy - like eating lunch while my mum cooks in the kitchen. Ive never had a bad experience here :) Food

★★★★★
Local Guide
December 22, 2023

Had vermicelli chicken and pork garlic, had shrimp rice dish. The dishes were small but tasty!

★★
December 22, 2023

Usually this place is great and I receive great service . Today I ordered take out and waited out front for my order . One of the ladies working there was speaking very rudely to what seemed to be a new hire working the till. She was openly making comments about the mistakes she was making in a pretty aggressive manner . I understand it can be a stressful environment but it was very unprofessional and I felt really bad for the lady on till as it must have been embarrassing for her . EDIT I came back to give this place another shot. Upon arrival the waitress showed me to a two person table right by the entrance . I politely asked if I could sit by the window instead . The waitress shot a glare at me and moved my menu to the table. She then proceeded to sit me down and sweep the floor until I ordered . Honestly the whole interaction was super cold and I felt like a burden to the restaurant. Zero customer service skills. I don t usually like leaving reviews but this has been two awful experiences here. I would rather pay for parking downtown at Pho Vy.

★★★★★
Local Guide
December 22, 2023

Our second visit here, after church. Huge smiles again from staff. Super friendly. Love their Vietnam menu. Small place but popular. One couple sitting near us said they ve been coming for years and love it. We ll be back.

★★★★★
Local Guide
December 22, 2023

I am nit fond of their spring rolls, but everything else is marvelous.

★★
December 22, 2023

Food was good, got charged for a king size pho even though we ordered two regulars, they forgot 1 of our pho toppings and didnt give us water or menus when we sat down.

Local Guide
December 22, 2023

First time seeing just shredded cabbage type of grocery store cold slaw mix topped on top of noodles. No bean sprouts? Maybe ownership change but have never been this disappointed. Not worth $18 for this. If this is the norm now for Saigon, I wouldn t recommend this terrible food.

★★★★★
Local Guide
December 22, 2023

Not a lot of place has has pre set 13% tips, food is great also. Like it

★★
December 22, 2023

Used to come here as it was convenient and the pho is alright, but now for the price could get something with thai basil instead of cilantro and beef thats served rare. Last time I went to dine in, a table that got seated after me was having their order taken before I even got a menu. Got tired of waiting and left.

★★★★★
Local Guide
December 22, 2023

For a tiny little mall stop, this is a great little restaurant. Its really small so if its busy you might have a wait. The food and prices are great. The service is fast and friendly. I will definitely be back, its a great spot.

★★★★★
December 22, 2023

Lovely Kathryn seated us and served our drinks in a timely, friendly and professional way. We were blessed with a healthy portion of well prepared food. The Beef, Prawn and Chicken tossed Noodles are an excellent choice and deliciously prepared by Lien. It is an intimate restaurant away from the hustle and bustle of the mall. The Saigon Char-Broil restaurant was a great place to celebrate 16 years in Canada before going to watch the movie of the Decade! Sound of Freedom - a MUST see for all!

December 22, 2023

Ive been coming here for years , I always order the A5. The vermicelli bowls have always come cold with good quality chicken, loads of veggies and COLD noodles. What I just got was a hot mess!! Literally!! The noodles were scorching hot, mushy and disgusting. The chicken was so burnt, it was leaving flecks of char all over the noodles. There was no lettuce... just a small amount of cabbage and some carrots. No bean sprouts and the cilantro should have been thrown away a few days ago!!! The sauce was revolting. I am very disappointed with how awful that bowl of food was for 18$. Not once did the servers come ask me how everything was, they came off super rude.. and had the audacity to ask me for a tip. I dont know if this is under new ownership but, it comes across that way. Ive always loved this place up until now. Im in shock over how much the menu literally lies to the customer. You no longer have an honest business and I will definitely not be supporting you anymore. To future customers, be warned by this review.

★★★★★
Local Guide
December 22, 2023

Went there for lunch. I had the BBQ sandwich and chocolate bubble tea. Both were delicious!

★★★★★
Local Guide
December 22, 2023

Quick and delicious Vietnamese food. The meats in the vermicelli bowls always have a delicious seasoned char. The pho is hot and satisfying. Spring rolls are not the standard spring roll, they re just better and fried to bubbly crispy perfection. Bahn mi subs aren t dripping in kewpie mayo and stuffed with a generous amount of protein.

★★★★★
Local Guide
December 22, 2023

Food was very good. I will be back for more. Parking: Mall parking Food : 5/5 |

★★★
Local Guide
December 22, 2023

Pretty lame restaurant located inside Tillicum Mall. Food is just meh, lacks flavour and not especially cheap. Service is fine, and the atmosphere is quite pleasant. Probably i will not come back again

Local Guide
December 22, 2023

The spring rolls were decent, but the other fish, vermicelli noodles with prawns (some thawed out shrimp) was practically inedible. The peanut sauce was a gelatinous goo with the faint hint of peanut. My stomach, usually fairly cast-iron, is not liking what was put into it. Just yuck!

December 22, 2023

I order 2 sub , chicken and rice all chicken is burnt

December 22, 2023

Before COVID this place was ok but now their food is just horrible. They have reduced their portions and raised the prices but the food is awful. Meat is burnt and covered with ash debris. Rice is dry and old. And salad is cabbage. I m done with this place.

★★★★★
December 22, 2023

Super yummy! Ordered online and they accommodated my requests like angels. Thanks for the yummy pho!

Local Guide
December 22, 2023

The services was poor, they came over twice to ask and see us isnt ready to order since we are just sit down for around one minutes. The beef is old, and the curry was too sweet. They took my plate even I havent finish my dish at all, so guys I dont recommend to come over and waste money.

★★★★★
Local Guide
December 22, 2023

Very tasty soups.

★★★★
Local Guide
December 22, 2023

Excellent chicken curry sandwich full of flavor, spice and aromatics and inexpensive $12! try it! Food

★★★
Local Guide
December 22, 2023

Its ok, food is ok, fast and friendly service, cold beer. Is it great? Not really. Returning? Probably

★★★★★
Local Guide
December 22, 2023

Best Pho in town. Love live love this place. I always get the #33

★★★★★
December 22, 2023

Cold rainy day living in the CRD? Come on by for a well priced bowl of Pho. You enter chilly, but leave with warmth all over.

★★★★★
Local Guide
December 22, 2023

absolutely delicious and food you will crave when you havent had it in awhile. Rojean is great and we enjoyed our dine in experience. will come back again and again .

December 22, 2022

Worst pho Ive ever had. Super salty and the meat came dry and well done when it should have been rare. Noodles were broken into tiny little chunks and I didnt receive cutlery.

★★★★★
Local Guide
December 22, 2022

One of my favorite places to get Pho from.

★★★★★
Local Guide
December 22, 2022

Love this place!! Prefer it over Esquimalt location for sure great friendly staff and an amazing 6B!

★★★★★
Local Guide
December 22, 2022

Its maybe a step above fast food, but damn, nice subs and soups. Theyve become my accidentally-hungry-in-the-mall treat. Also, the Tillicum location has the cleanest bathroom Ive ever seen.

★★★★★
December 22, 2022

The staff was very friendly and food was great

December 22, 2022

Customer service needs to be friendlier and more effort should be put into at least saying hello, especially the girl at the cashier, she is always very unpleasant.

★★★★★
Local Guide
December 22, 2022

Had a hot sub to go from here Got the chicken curry banh mi Chicken so delicious Vegetal fresh Bun so soft and chewy Sandwich disappeared fast I will be back

★★★★★
Local Guide
December 22, 2022

Im addicted to their charbroiled pork and/or chicken banh mi (submarine sandwich), and this Saigon at Tillicum Mall is the best one in Victoria! Absolutely Delicious! Try their Lemongrass Noodle Curry, too; the flavor is amazing. Very fast and friendly service too. These ladies are the best.

★★★★★
December 22, 2022

Just ordered from them and they never disappoint. Service is fantastic and the food is delicious with big portions. I highly recommend this little gem in Tillicum Mall.

★★★★★
December 22, 2022

The staff are always so nice, I got my order quickly and it tasted great!

★★★★★
December 22, 2022

Try the hot and sour chicken soup. Its fantastic. Great broth and filled with grilled chicken, noddles and crisp vegetables. Well done folks!

★★★★
Local Guide
December 22, 2022

The BBQ meats on the noodles were very tasty. But, the bubble teas were powdered and the boba were a little too mushy. Recommend and we will be back.

★★★★★
Local Guide
December 22, 2022

Great and friendly staff. Food was served surprisingly quick and was delicious.

★★★
Local Guide
December 22, 2022

Ok food . Prices way up..worst thing is their portable card reader didnt seem to work so used their main one and a week later my statement shows me double charged. Too much of a hassle to go back to sort but be careful. They should have caught this.

★★★★
Local Guide
December 22, 2022

Tasty food served hot and fast. And reasonably priced.

December 22, 2022

We went there this afternoon, not happy about the service we ended up not eating the bean sprouts because we saw the server dumping the beans sprouts on the plate with her barehand not wearing gloves

December 22, 2022

Overly expensive pho noodle soup with exceptionally bad service. My son and I decided to eat at this restaurant after seeing a late movie. We were there 30 mins before closing and i was told only take-out orders were available. We ordered and took our $18 soup and ate it outside. As I sat there I saw them seat a couple and they were allowed to eat in the restaurant. I went in to ask how come my 3yr old and i were not allowed to sit in the empty restaurant and the excuse was that this couple had reserved a table in advance. Terrible service with zero compassion. Not worth supporting.

Local Guide
December 22, 2022

Older lady serving in the front with glasses is very rude!

★★★★★
December 22, 2022

Excellent. Top class.

★★★★★
Local Guide
December 22, 2022

Lovely food, clean and friendly at a reasonable price.

★★★★★
December 22, 2022

Chicken sub is my go to. Always friendly staff at all locations with quick service. It s a great quick stop for some delicious food.

★★★★★
Local Guide
December 22, 2022

A family favorite

★★★★★
Local Guide
December 22, 2022

Fantastic pho

★★★★★
December 22, 2022

Love their prawn vermicelli bowl. The veggies are always fresh and delicious

December 22, 2022

My partner and I are regulars here, we come multiple times a month. Yesterday we were in the area and had time to in between our arrands. We stopped in for a quick lunch, my partner and son ran into the dollar store while I got a table as it was busy. When I was seated the woman who ALWAYS seats us asked me why I was at a table for 4. I explained because my partner and son were on there way. I then asked to place my order and the woman followed with is your son going to eat? I said probably not as he just ate but he will have tea she then went on is he bringing outside food in I replied no she went on and on with all these questions until I finally asked is this going to be a problem this conversation carried on for at least 5 min. She spoke very loudly and it was very embarrassing for me. My partner and I were just there 5 days ago and are there quite often. She made me feel like I was doing something wrong stopping in for a quick lunch before going to visit my war vet grandfather on remembrance day. After this I will NEVER go back to this restaurant. I have never been so humiliated by a waitress ever. I just wanted to get up and leave but I was so embarrassed that I just sat there. Shame you for being so rude!

★★★★★
December 22, 2022

The spring roll is kinda weird but so good. In fact, it s weird texture make it so weirdly amazing.

★★
December 22, 2022

Pros: food was pleasant and hot. Food came quick. Price is expected. Cons: felt like an inconvenience, terrible service. Didnt speak up because I figured she didnt want me there anyways. I am quite unsure of my visit at 4pm. I walked in and requested to sit in, and the waitress kind of huffed at that. So I sat and she gave me a menu. She brought me a water and asked me if I was ready and I was. So that cool. But I tried to order the Pho tossed noodle bowl ( 31G )and she tried to talk me out of it and told me to order something she pointed to, which didnt even have the same protien options. The protiens I wanted were beef balls, tripe, and brisket. So I ordered what I wanted and she didnt seem to be OK with that and asked if I was sure because its blanched meat and the other is char. So does she not like the food??? Then she grabbed the menu and walked away before I could even order a drink. The food came hot, and within 5 minutes of ordering. So that was great. I like the meal. But again she never came to double check everything was good. I dont expect much from service but the double check is kind of a must in my books, I would have loved a drink. So I ate as fast as I could so I no longer had to inconvenience them. I dont think I will be back. Her tone was very cold towards me and I felt like an inconvenience. Food was good. Atleast Im full on my commute back home over the malahat.

★★★★★
December 22, 2021

So delicious!!!

★★★★★
Local Guide
December 22, 2021

Been going here for just over 3 years now and the food and staff are ALWAYS amazing. 50/10

★★
Local Guide
December 22, 2021

Customer service needs to be more friendly and more effort needs to be practiced to at least say hi or have a good day or ask how the food was. Was given dirty glass and worker took it away before she thought I noticed but I did notice. Very expensive! $11 for 2 spring rolls, come on! Portion is not al but not worth expensive price.

★★★★★
Local Guide
December 22, 2021

I get takeout often from here, and they are always so fast to make the order. Everyone who works here is super nice!

★★★★★
Local Guide
December 22, 2021

Great food and friendly staff!

★★★★
Local Guide
December 22, 2021

Lemongrass coconut curry is terrific. Great service, friendly staff. Cute little restaurant. Hidden gem.

December 22, 2021

Tried ordering a sub, they say they dont have cucumber (its in all the noodle bowls so not sure what they are talking about) and they will not put it on either... Pretty horrible customer service wont bother.

★★★★★
Local Guide
December 22, 2021

Great food, great price. A little grumpy service but these guys HUSTLE.

★★★★★
December 22, 2021

Very yummy, with lots of vegetarian options. Lovely staff and food arrives quickly.

★★★★
December 22, 2021

Good food .fast ..when you want healthy with flavor

December 22, 2021

I ve been eating here weekly ever since Covid started and had a great experience. But my last order was horrendous I ended up getting pinworms and h pylori from there salad rolls. There horrendous food quality has destroyed my body and I hope no one has to go through same pain as I did. I really wish they fix up there food quality process because it does taste good. But after my last experience I couldn t ever recommend the brand due to it destroying my bowel movements from just the lack of quality and care they put into there food. Must avoid this place at all costs.

★★★★★
Local Guide
December 22, 2021

Awesome Pho broth. Super flavourful and buttery

★★★★★
Local Guide
December 22, 2021

I had their Chicken Banh Mi today and it was awesome! The sub bun was perfectly crispy on the outside and tender inside. Will definitely be back to try some of their other menu items.

★★★★★
Local Guide
December 22, 2021

Met the owner very pleasant &food was delicious!

★★★
Local Guide
December 22, 2021

Customer service was wonderful. I had vegi sandwich with tofu, but the tofu was fried in sea food oil that was used . I couldnt eat it because the test was overwhelming.

★★★★★
December 22, 2021

Delicious!

★★★★★
Local Guide
December 22, 2021

Terrible service - fantastic food! :D

★★★★★
Local Guide
December 22, 2021

Great food and service. Prices arent to bad

★★★★★
Local Guide
December 22, 2021

Top notch pho. Have also become friendly with the staff.

★★★★★
Local Guide
December 22, 2021

This was our first visit and waitress was very friendly and helpful with making suggestions.

★★★★★
Local Guide
December 22, 2021

All locations are good! Fresh food

★★
Local Guide
December 22, 2021

The food wasn t too good - I ordered Pho, but the beef is too dry, the meat ball is too soft, and the soup is not very flavourful. But the most important thing for me, is that the service is quite poor. It wasn t a satisfying experience. Regretfully I would not recommend this place.

★★
Local Guide
December 22, 2021

Not impressed. The food is not authentic and my chicken was burnt (see picture) - couldn t really taste anything otherwise. The shop was completely empty when we got in and throughout our stay there but the server refused to let us sit at the 4 seater table by the window. She also took my menu before I finished ordering.

★★★★★
Local Guide
December 22, 2021

Good banh mi, good pho.

★★
December 22, 2021

Come for the Vietnamese BBQ but not the pho. My friend ordered the pho and it was not good. The noodles were either not cooked right or it was not the right noodles. The broth was unlike any other I ve tasted. However, the beef banh mi is a solid choice though.

December 22, 2021

Service and attitude was as bad as the pho the soup has no taste

★★★★
Local Guide
December 22, 2021

Really good curry

★★★★★
Local Guide
December 22, 2021

Exceptional service. Great quality and clean premises and washrooms. Great Pho and delicious spring rolls. Very efficient staff

★★★★
Local Guide
December 22, 2021

Order for two during lunch: $40ish Pos: lots of free parking, easy to find, fast and great service, food came out quick, their double spring roll is a must have to order. You get a good quantity for the price...$$ Serves Bun minh Neg: pho soup is a bit bland Food for thought: great place to eat out while waiting for the movies to start

★★★★
Local Guide
December 22, 2021

Yummy food.

★★★★★
Local Guide
December 22, 2021

Friendly staff, delicious food, clean restaurant...what more can I say? The prices are reasonable and the portions are generous, too. Its one of my favourite places to eat when I need to go to Tillicum Mall!

December 22, 2021

I have eaten there 2 times, 1st time a year ago, the second time yesterday. My wife and a friend joined me both times and they went about 6 months ago as well. The 1st time it was great, everyone enjoyed their meal. The other times we have be completely disappointed. I had the Veggie Pho, broth had a sour taste to it and there was one piece of red pepper and the rest was zucchini. Mostly it was the taste of the soup broth that I write this review. Not sure what has happened but will never go back again unfortunately. My wife and friend did not like their meal there 6 months ago either.

★★★★
Local Guide
December 22, 2021

I love the food and friendly service here.

★★★
Local Guide
December 22, 2021

I often go for a bowl of pho because the broth is very tasty. The other ingredients are fairly good. The experience is less than great because the staff seem to get off on arguing with customers. I managed to sit at a table without a whole lot of stress last time but the next customer had a hard time. She was a little too picky and the staff wanted to kick her out. That was unpleasant.

★★★★
Local Guide
December 22, 2020

Fantastically yummy Vietnamese food

★★★★
Local Guide
December 22, 2020

Super fast service and great food. Food court fast, but sit down in restaurant style food, or take and go!

★★★★★
Local Guide
December 22, 2020

Excellent

★★
December 22, 2020

I have liked this place in the past but my experience yesterday sadly was the worst meal I have ever ordered. Ended up throwing it out. I know everyone is self isolating but think if a business is going to continue through home delivery it is not an excuse to scrap quality.

★★
December 22, 2020

2 stars because soggy rice noodles

★★★★
Local Guide
December 22, 2020

Soups and vermicelli bowls are very tasty and filling. Menu is well pictured and thought out. Prices are good for the amount of food. Social distancing in the restaurant is well observed. A definite return to for light lunches and tasty treats. Service is pleasant and quick.

★★★★★
Local Guide
December 22, 2020

Omg the beef and pork sandwiches here were SO delicious. I dragged my skeptical wife here and as she took her first bite her eyes went wide. She was asking me when was the next time we could eat here again before she was even finished.

★★
December 22, 2020

No precautions taken to keep patrons or staff safe during the pandemic

★★★★★
Local Guide
December 22, 2020

Awesome food. So tasty and very filling :) it make your day if youre fan of Asian food :)

★★★
December 22, 2020

The food was acceptable. The place wasn t the cleanest so I would recommend just getting take out instead of dining in.

★★★
Local Guide
December 22, 2020

Based on the taste of the Sub, it was acceptable but not great. Will visit again to try other items and update

December 22, 2020

Not the greatest. Spring rolls are way to hard on the outside. Cuts the roof of your mouth. Overall tastes were just not there ... I ve had better Vietnamese

★★★★
Local Guide
December 22, 2020

Usually come for a quick eat and go. Meat portions are a bit more sparse to noodle ratio but the food is served fast and the staff doesnt rush the clientele which is nice.

★★★★★
Local Guide
December 22, 2020

I was pleasantly surprised with how great the food was! Very good!!! I was surprised because I was not greeted well. No Hi/Hello, no smiles... I had to ask if I could order and eat in. Oh well. Food was great.

★★★★
Local Guide
December 22, 2020

Food is very good and generous helpings. Server is a bit abrupt

★★★★★
Local Guide
December 22, 2020

Had a wonderful lunch i would definitely come back.its was delicious

★★★★
December 22, 2020

Pho is great. Been a number of times. Great place to eat.

★★★★★
December 22, 2020

The best Vietnamese restaurant in Victoria, nice staffs

★★
Local Guide
December 22, 2020

food is average .. I asked for veggi, tofu and shrimp hot n sour noodle soup .. for my daughter and I .. they charged me $42 for little bowls of food.. so after spending almost $50 including tip and leaving hungry .. I wasnt to impressed ...

★★★★
Local Guide
December 22, 2020

I thought the chicken Bahn mi was very good. The bun was super chewy and excellent. The chicken and sauce was outstanding. Enjoyed very much.

★★★
December 22, 2020

Good is pretty good..but expensive.

★★★
Local Guide
December 22, 2020

Surpringly full of people, given rules for dining this moment. Some separation between tables but its not a big space. Did take out for my own sanity and safety. Had a pork and garlic banh mi. Good bun, fresh veggies, plenty of meat were the positives. No pickled veggies, no hot peppers, and a missing char broiled flavour - given the places name - worked against making me likely to seek an encore. Filling sandwich that missed the characteristic flavour notes delivered by other local vendors.

★★★★
Local Guide
December 22, 2019

Their food is tasty but I dont like their sauces. Much better choices for things like peanut sauce and nuoc mam in town.

December 22, 2019

Im afraid Ill get cancer after eating burnt food.

★★★★★
Local Guide
December 22, 2019

Love the food and the service is even better. They make you feel like youre at home. Fastest food prep in the world and consistently unmatched. Never a worse than awesome dining experience. Eat there, your wallet and taste buds will thank you. Lunch, dinner, before a movie or after. Dine in or to go the plentiful portions of delicious food always fills me up.

★★★★
Local Guide
December 22, 2019

Tasty fresh food with good portions.

★★★★★
Local Guide
December 22, 2019

Service and food worth your time highly recommend

★★★★
Local Guide
December 22, 2019

Delicious food and very fast service

★★★★★
Local Guide
December 22, 2019

A small gem of Vietnam in the Tillicum mall! Scrumptious Vietnamese Subs, delicious Pho lots of options.

★★★
Local Guide
December 22, 2019

The food was just so so. It made up for the fast and efficient service.

★★★★
December 22, 2019

Good concerts

★★
December 22, 2019

I ordered 31e for takeout, the order was made very fast, but it was not really fresh, the meat was gotten, the soupe came with the noodle was salty. waste of money

★★★★
Local Guide
December 22, 2019

Fast service. Had vermacelli with spring rolls: good portion and tasty ingredients

★★★★★
Local Guide
December 22, 2019

Super yummy pork and garlic, I recommend to everyone!

★★★★★
Local Guide
December 22, 2019

One of my favourite places. Excellent food and service. I love the spring rolls and Vietnamese coffee

★★★★★
Local Guide
December 22, 2019

A nice place

★★★★★
Local Guide
December 22, 2019

OMG?!! So SO so Delicious!!! Ill love back!

★★★★★
Local Guide
December 22, 2019

Very yummy, especially the charbroiled beef.

★★★★
Local Guide
December 22, 2019

Good and tasty. Thats all I have to say.

★★
Local Guide
December 22, 2019

Stay away from takeout only sub deal. Almost no meat. Good flavor. No wholesome buns.

★★★★★
Local Guide
December 22, 2019

Surprisingly good for a restaurant found in a mall! I have lived in the are for years and always wrote this place off because of appearance but the food is absolutely delicious and the staff is super friendly.