453 Bd Jutras E, Victoriaville, QC G6P 7H4, Canada
Première chaîne de restaurants de burgers au Canada. Reconnue pour ses rondelles d'oignon et sa fameuse Root Beer A&W servie dans des bocks givrés. Fière de maintenant servir le café Pret ainsi que des boissons chaudes, froides et glacées dans les restaurants Le Brew Bar A&W.
Horrible service, when there a few times, the manager ignores incoming customers, had to yell to get her attention, yelled for a couple another time then yelled another time. Manager looks and acts miserable and purposefully gets your order wrong when you call her out. Have it your way? Yeh right, princess behind the counter needs to focus on customers and not her miserable life. If she ain’t happy then she should leave instead of taking it out on service.
I don't recommend it. This place is very loud, inside the equipment is buzzing for the whole place. It was very unpleasant to eat. Also both toilets have a problem. The toilets flush very poorly. One of the employees said the owner, doesn't want to fix or change anything. It's horrible. I have no complaints about the food. Everything was hot and delicious. The staff is good.
Better service than other similar fast food.
I waited 15 minutes for two burgers when there was no one else in line. I honestly don’t think I have ever been to such a slow fast food restaurant - at least a warning before ordering would have been appropriate.
Burgers are good, the wait ain't long, people are smiling!
I order an onion ring I pay$ 4.89 they were 10 onion ring in the container it cost 50 cent each onion ring be the judge.
They've improved the fries which is nice but the food quality in general can be iffy. You can't go wrong with a chubby chicken strip combo and some root beer though! Classic! ;)
This store is spacious bright and airy with an excellent location. I find it a little pricey for fast food. But always good quality
Perfect service from Daphné!
Good lunch
The staff is great all the time
Compare the English muffins, they could be more roasted, more crispy to the bite
Good Gang have a nice day Test
Ordering from the car, I took a special coupon $9.99 Burger very very very not hot it looked like leftovers, hot fries but I had very small fries, baby fries. Another time like this, its over for me A&W
Order an uncle burger.. the first one the meat was pink inside.. I asked for a new burger.. and I received the one in the photo.. I wondered where the hidden camera was.. despite everything it my give a 3rd burger again. My friends bread tasted like frozen bread. Smiling and friendly employees.
The burgers are cold and not fresh.
Helpful and courteous staff. Easy to access establishment. The rest is the same as another fast food restaurant. On the other hand, the restaurant room deserves a good cleaning and decoration in keeping with current tastes.
Food is good, but often makes mistakes when ordering at the drive-thru to check
I am very friendly and I like the place I highly recommend it
Too hot inside
EDIT: after my comment, I went back to eat there, the team was changed, the place was clean, the staff friendly!! Im not sure if hygiene rules are respected in this establishment... Ive already seen several A&Ws that were much cleaner than that and we didnt leave with a stomach ache.
Excellent food but excessively sticky floor. My shoes stuck to the floor.
Excellent burger
I like going to eat at the A&W. This evening the tables were dirty and the floor was not cleaned, I was disappointed.
Drive-thru service. Courteous staff
Food bland and lukewarm at best.
Best A&W in the region in terms of food quality. The employees are mostly smiling and helpful. There was just one time I had a young woman who shouted Oh no, no customers yet around 7 p.m. and who was sleeping on the tables during her shift, but this is an isolated case and I seem not to have seen it again. Otherwise its my favorite A&W.
Fast Service
Awwwwwww this pocket
Run to the car at A & W boul Jutras!!!!! Its been a long time since I received high-level service, for a $1.83 coffee!!!!! All my gratitude to the employee who served me Thursday evening!
The service is always impeccable, the food is very good
Very good place Nice welcome,
Always good, a ten Burger and an onion rings without forgetting the BEST Rootbeer.. Vegetarian options: It s (the meat) plant-based, veggie Parking: Very accessible from both sides of the restaurant Kid-friendliness: Well lets see thats for sure Wheelchair accessibility: Yes yes yes
We always have fun. Special mention to Kevi from the drive-thru. A pleasure to meet him every time we go there. Always cheerful and in a good mood. Thanks kevi
Nice place good food bacon lacked a little cooking for my taste but for the rest very good
Their GLT burger is excellent
First Google maps review of a fast food restaurant, but the service was worth noting. 5 stars for the kind and very polite gentleman!
Great food and great family atmosphere Quiet but lack of cleanliness..!! No one cleaned the tables..!!
I recently discovered their Brew bar and I think their lattes are really good Plus they have plant-based milk and they have a strong taste that I like! Only not all employees know how to do it...It would be good if there was training on how to make all the beverages displayed on the brew bar menu because surprisingly I prefer them to other cafes/restaurants. As long as the message does
Very helpful and prompt staff and vegetarian option. But it would be even better to offer to replace the beef with a vegetarian option in all burgers for those who want. The smoothies and smoothies are very good Vegetarian options: Burger beyond meat and egg and cheese chef
Always clean and what service! Really delicious and inexpensive. Lunch for $10
Honestly I dont know whats been going on with this restaurant for a while... the employees who work evenings... Thursdays among others are not very courteous... in fact they are as stupid as they are... they are not able to respond kindly, no smile and really dont care about us... the restaurant closes at 9:00 p.m. and when you arrive at 7:30 p.m., they tell you that you cant have an iced Bock because they close soon... What!!! :-( Plus, the onion rings arent like they used to be because they hardly put any of their spices on them anymore... I dont know where the nice manager from before went!! :-(
Super good BUT, there are often errors and the cooking is variable, from overcooked to raw (photo), moreover in this case, I asked for a teen and an uncle, I received a double teen and a triple teen (which doesnt exist)
We went on a Sunday it was really messy even dirty the food all over the floor and on the counters tables not washed womens bathroom smelled very strong not clean very slippery floor I wont go back thats for sure Parking: Plenty of seats but there were about 6 people and they noticed the same thing as us
The plate must not be rinsed enough. The sausages in the morning taste spicy chemicals. A bit like nicotine e-juice. Coffee is not served with the cardboard penguin. Not practical for taking away.
Excellent Mozza Burger! Friendly and courteous staff Slightly loud music
I had lunch and the sausages tasted chemical. I asked to change them for bacon and the cook dared to say: this is going to say that the bacon is not good! I will never go back there again!
A pleasant experience for my 4th outing in this place. The beyong meat is still good with good service, but the smell of the toilets leaves something to be desired.
The hamburger seems rather well cooked, unfortunately the sweet potato fries are salty even after asking for it at the counter without salt and it is also impossible to have mayonnaise self-service.
Dont go to this store, the waitresses laugh at the customers, the restaurant is dirty, the toilets are dirty, dont eat lunch it will give you a stomach ache. A&w should be ashamed of this frankness.
If I could post a photo to prove it I would, a $30 order arrives so burnt that you have to throw everything away, thank you a&w I just wasted chips and a completely charred washer.
Nice welcome but long service
I went there a few times and each time everything was cold. Fries all crushed rare and melted cheese (from reheated), French onions the breadcrumbs disintegrate when taking them. Very disappointing and its only cheaper than going for ready-made chicken.
Always good and super hot I appreciate it thank you
What can I say, best coffee and always just as good, were always happy to stop by.
Good fast service
Good service. Food was good.
Ne mettez pas que vous fermez à 21h si à 20h39 vous nous dites que vous êtes fermé changez vos horaires, dans n importe quel magasin ou resto l heure de fermeture doit être respectée, même si on a envie de finir plus tôt ! ^^ samedi 02/03/2022 cher employés faites attention oui vous voulez rentrez chez vous mais 20h39 ce n est pas l heure indiquée sur vos horaires ;)
Good discount...very fast service...
J adore aller au A&W, c est toujours bon et service rapide mais quand je me tappe un 30 min d auto après ma job parce que c est inscrit sur LEUR fenetre que le vendredi ça ferme à 22h mais qua 21h40 cest fermé et ils répondent pas alors c est insultant. Au moins si vous fermez à 9h, indiquez le pour pas qu on arrive là et qu on soit déçu.
Only 1 car in front of me, 6 employees, waited forever for my very simple order...
Welcoming service and young, smiling and respectful staff. Good food.
Fast drive-thru service, friendly staff, order accuracy, good food, fast
Always my best
Excellent service and very good!
There could be more condiments in the burgers. Made it twice, Im disappointed. I need to add some at home. Its boring to say but its always students who are slacking on the job who are there when I go there and its really boring to order something that should taste good but its wasted because an employee decided to cut corners... Im thinking of waiting for a turnover of employees before going back
Burger Cold, dry, not fresh. Second chance on 05/17/2022 because the others were closed $17.68 for 2 teen burgers with poutine. Once again the Burgers came out of the fridge!!! 3 words to describe a&w Cold, not fresh, flight.... a&w it was the last time.
A beautiful, well maintained A&W.
Super unpleasant service from frustrated employees
Fryers are maintained regularly. I recommend!!
I went to the drive-thru which was fast even for 7 p.m. The only problem was the service of the young boy who served us. No smile or no hello, I found it ordinary given the kindness and good humor with which my friend had towards her. Our order was accurate and everything was excellent!
Its a shame to have such little efficiency in terms of service. Its not normal to wait on your feet for half an hour to receive your lunch. There was no more ketchup, little napkin, where are we going? Receive additional burnt roasts.
Depuis quelques temps, les aliments sont froids surtout les frites. Et le service à lintérieur est laissé aller. Le door dash passe avant tout, et je crois même quon nous a carrément oublié car on a attendu près dune demi-heure au point de faire parti du décor. Un conseil si vous tenez à mangé du AW à Victo, passé au service au volant.
Alright
Its good, more expensive than other fast food places.
This evening Thursday July 7, 2022 around 7:30 p.m. - 7:45 p.m. I went to the drive-thru, ordered a Teenburger which was really delicious, its the best Teen burger Ive eaten It was super well stocked Bravo to the employee ( e) who prepared it
Very expensive and cold fries never go back there again
Favorite burgers. However, several repeated errors with the orders made on Door Dash.
The blt chicken is simply delicious
UNACCEPTABLE I waited 570 seconds for a body burger, when he thought I had ordered an egg chef, I dont have a drinking straw, I will admit to you that I dont leave a tip .
Abandoned staff. Nothing comes out of the kitchens or very very slowly. Friday October 14 at 7 p.m. two cooks work slowly. Two employees are watching. 2 take the controls and things are not moving forward This is my third visit and still the same experience. And then STOP.
The food is always excellent but I greatly deplore the fact that the tables are never washed. I went there at 1 p.m., only one customer and all the tables dirty. Every time I come I have to ask for a cloth to wash my own table..too bad
Excellent drive-thru service!
No lunch served, not open in the morning
Its good and the attention is very friendly!
The food is ok but the clerk gave me the bag of my order at the counter without looking at me while talking to his colleagues in the kitchen. And when I arrived at the door, he called out to me from one end of the restaurant to the other, beckoning me to come back and see him. He had made a mistake in his order.
Very good restaurant
Ugh. Long and poorly organized wait. Liqueur with water. Price well above what its worth in general quality. You just have to be addicted to continue eating there, I think.
Good service....
A big thank you to you at the drive-thru service every morning I forgot to ask you for your opinion but seriously you are clearly in your place about twice a week it all depends on the week I take a breakfast wrap without mayo ketchup and I replace with some the chipotler but this morning I forgot to mention it but when you noticed that it was me you remedied the situation without me even noticing that I was wrong a big thank you for your extraordinary service every time I come to the a&w
Exact order. Quality ok. Lots of waits at the drive-thru for over 15 minutes.
Great service, very fast and smiling :)
Great service
Good burger and coffee
His checkmark
Eating cold and sitting in the stove for too long.
Very good and good
The young staff really isnt great. Very long, lots of errors in 2 very simple commands. Im waiting for my order at the moment. Its been almost 20 minutes...
Exelent service, smiling and welcoming staff, property on point, very fast order, delicious!!
There is a serious shortage of properties. We are asked to wash our hands but all the tables are dirty as are the bathrooms, not to mention the floor. Deseption
Ive been there three times in a row. Cold, barely warm hamburger. Also fried cold 3 times. Before covid everything was warm and impeccable. Now very blah. Its going to be a long time before I go back.
The best fast food in town...a few dollars more and were satisfied....
Two commands with the application, it doesnt work. Picked up at the curb, everything is cold
Best hambergers
I think there is a lack of staff, I was the 2nd to order inside but before being served they placed at least 8 orders at the drive-thru before even taking my order...if the cook would not have come for my order I would still be there... but hey, there is a shortage everywhere!
We had been waiting in line for like 10 minutes and we had the drive-thru closed in front even though it is clearly written that the restaurant closes at 10 a.m. When we asked why it closed at 9 a.m. instead of 10 a.m., they just hung up the intercom on us. It s still frustrating, let s admit.
Great drive-thru
The guy at the drive-thru just gave me the best service in the world HAHAHA!!!
Charging stations please ;)
Very good and very clean and always good hamburgers
Rather cold staff, but nothing to say about the menu
For 3 months I have been quite tolerant towards restaurants given the lack of employees but the.... 1st time the girl yells and swears at the guys in the kitchen while I try to give her my order and all the other times young people in sacred cuisine like classy footsteps I can even hear them when the drive-thru door is closed. Errors on every order and 15 minutes of waiting, its a shame, it was my favorite fast food
Very quick and clean
It is ok but consistency issue
They have good burgers
Very good attention
Good service and good food
Very correct. Good food. Nice welcome by a friendly Ivorian. Good explanations vs covid.
Well received by the staff and eat well
Great food
The burgers are still so good! Even with the pandemic. Except that we no longer have the right to a free refile
Fast
GOOD
Good service
I am a disabled woman and I was unable to open the front door because there is no access for the disabled, it does not have a push button for the disabled, I will no longer be able to eat at your A&W Victoriaville home.
It was perfect
Fine
Very fast
Good service. Little waiting and always the right order.
Very good fast food.
always good. clean restaurant
Delicious, and the staff are very attentive, small downside, it would be fun to have a little more content in the poutine but otherwise, very good overall.