Ben & Florentine in Victoriaville

5 Rue de l'Aqueduc, Victoriaville, QC G6P 1L4, Canada

★★★★☆
(405 reviews)
Categories: Restaurant Breakfast restaurant Brunch restaurant Lunch restaurant

About

Chez Ben & Florentine, on redécouvre le goût de bien manger.

Website
locations.benetflorentine.com
Address
5 Rue de l'Aqueduc, Victoriaville, QC G6P 1L4, Canada
Plus Code
325J+Q6 Victoriaville, Quebec, Canada
Time Zone
America/Toronto

Business Hours

Monday
6 AM–3 PM
Tuesday
6 AM–3 PM
Wednesday
Closed
Thursday
8 AM–3 PM
Friday
6 AM–3 PM
Saturday
6 AM–3 PM
Sunday
7 AM–3 PM

Services

Service options
Outdoor seating Delivery Takeaway Dine-in
Highlights
Great tea selection
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol Cocktails Coffee Healthy options Vegetarian options
Dining options
Breakfast Brunch Lunch Dinner Catering Dessert Seating
Amenities
Toilets Wi-Fi Wi-Fi
Atmosphere
Casual Cosy
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Reviews

4.3
★★★★☆
405 reviews

Most Mentioned

breakfast (43) food presentation (21) price (11) smile (4) crepes (3) portable stove (2) cold (2) elle (2) machine (2) health (2)
5 stars
226
4 stars
124
3 stars
29
2 stars
13
1 stars
13
★★★★★
May 31, 2024

Établissement au goût du jour, propre et facile d'accès. Personnels souriants, serviables et courtois. Tarifs correct. Plats bon.

★★★★★
February 9, 2024

Best service i got in years ! And all the food was perfectly cook. I will come back for sure

★★★★
June 27, 2023

C'est très bon de bonne assiette gourmande , vous pouvez remplacé votre pain par un bagel, pain au raisin, ou pain ménage. L'endroit est propre j'ai bien aimé et très bien mangé, le service est très bien, le personnel est souriant et aimable . Merci à votre équipe

★★★★
January 23, 2023

Good place for good food with friends, family and date :) Bon resto! :)

★★★★★
December 5, 2022

Excellent breakfast, excellent service. The staff were very patient with my mediocre french

★★
April 3, 2022

A bit disappointed honestly, the food was good but the presentation and the amount of fruits they put inside the crepes isn't a lot and it just feels lazy.

★★★★★
August 30, 2021

Great service à little pricy

★★★★
July 20, 2017

Good Breakfast. I had "La Gourmandise". It was very good. It's a full breakfast with a little something for your sweet tooth.

★★★★★
December 21, 2024

Very good meal. The waitresses are very nice, the chef cooks the vegetarian meat perfectly. I recommend this restaurant to all vegetarians, almost all the menus can be prepared as a vegetarian menu.

★★★★★
Local Guide
December 20, 2024

MY

★★
December 9, 2024

My first experience was okay despite ordinary service. My second experience a total fiasco from the waitress and the kitchen. 2 eggs, roasted potato cretons and baked beans. The overcooked eggs were cracked and overcooked and almost cold as were the spicy potatoes. The waitress took almost everything from the table without wishing me bon appetit. Do you still like this job? I doubt it. In 27 years of cooking and serving I have never felt such a negligible approach from a waitress. On the other hand, the second waitress always smiled at me when our eyes met. Maybe I should have gone and sat in his section. It remains to be seen if I will come back for lunch. Gab.

★★★★★
Local Guide
October 23, 2024

Good service

October 23, 2024

Ive been here many times for 3 years and they never have mocha or cappuccino, the machine is always broken, cant you buy a new one? They should remove it from the menu or say dont sell it.

★★★★★
Local Guide
October 23, 2024

Have certain dietary restrictions, they were able to accommodate us without problem and it was excellent

★★★★
October 23, 2024

Best quality, price

★★★★★
September 23, 2024

But a large but not special coffee has not been repaired for several weeks.

★★★★
August 23, 2024

Waitress no manners. She asked us what we wanted to eat straight away, nothing to drink. No refilling of our coffee. I had to ask him. No ketchup or mayo offered, or do you have everything you need?

★★★★★
June 23, 2024

Isabelle served us today and she is the best waitress I have seen! Very kind, polite! And she makes sure we are correct! I really appreciate her service and hope to see her again soon!

★★★★
Local Guide
June 23, 2024

Passing through

★★★★
May 23, 2024

Nice place !!

March 23, 2024

I liked it and I will definitely go back

★★★★★
Local Guide
February 23, 2024

Very good service and food too The atmosphere is hard to describe from my point of view. If we want to chat its quiet so its really fun to get along. :)

★★★★
Local Guide
February 23, 2024

The Q/P ratio is excellent, the food is very good, apart from the ham, bacon and eggs which were cooked at too high a temperature the time we went there in any case. The service could have been more careful (waiting for so long with the bill and the card in hand than the other customers, who had the bill after paying before its a bit ordinary. Otherwise it would be 5/5 without it are two inconveniences (which are annoying because they are so easy to correct)

★★★★★
Local Guide
February 23, 2024

Everything was very good! No negative points to say.

★★★★★
Local Guide
January 23, 2024

The food is excellent and its not too noisy. The service with Benoît is impeccable! Well done

★★★★★
Local Guide
January 23, 2024

Although the restaurant was full during our visit, we had very good service and all our dishes were very good. I recommend

★★★★★
Local Guide
January 23, 2024

Always super good no matter what you take Dietary restrictions: I have dietary restrictions and they always help Kid-friendliness: Family restaurant Wheelchair accessibility: Im in a wheelchair and all the waitresses help me

★★★★★
Local Guide
December 23, 2023

A little expensive and the waitress not too fast. But it was delicious!

★★★★★
Local Guide
December 23, 2023

It was the first time for my husband and I, it was the second time we loved the restaurant, excellent service, very well served, Im sure well come back, my husband loved his lunch, they couldnt believe it was good and my lunch was delicious well done BEN & FLORENTINE ....at least I agreed my husband that it was really good to eat at your place I WISH YOU A HAPPY NEW YEAR 2023....LINDA & ALAIN.

★★★★★
Local Guide
December 23, 2023

Very good lunches and excellent service

★★★★★
Local Guide
December 23, 2023

the duck Benedicts are stunning, as are the pan-fried dishes. The employees recognize you, they have a delicious special coffee machine and the smoothies are varied. best lunch restaurant.

★★★★
Local Guide
December 23, 2023

Very good, nice presentation. Waiting times a little too long. Service Ok, no more...

★★★★★
December 23, 2023

This restaurant is wonderful, especially the beautiful, kind and efficient Jackie Roy

★★★★★
Local Guide
December 23, 2023

Always very good

★★★★
Local Guide
December 23, 2023

New decor and new menu. Very good! Wheelchair accessibility: The bathroom is not entirely suitable, as it is very narrow.

★★★★
Local Guide
December 23, 2023

Good food at a fair price, smiling and available staff. More airy than other restaurants of the same type in Victo

★★★
Local Guide
December 23, 2023

The food nothing to complain about. The service, on the other hand, is not up to standard: the waitress never comes to check if everything is correct. They dont even come to refill your coffee, no water, you order a drink it never arrives and in general the service is slow. In summary, we eat well but if service is important to you then move on.

December 23, 2023

I advise you to avoid this Ben et Florentine in particular if you can, I have never had a similar experience in other Ben et Florentine Very disappointed with the food and the waiter. The waiter whose name is Benoît sacre and sighs in front of the customers, the food was cold, the fruits were not ripe and hard, the avocado on the plate was brown when it arrived on the table as if the plate had lingered in the kitchen for a long time, there were errors in the orders and the waiter did not come to see us after being served, we had to run after him We even saw people get up and help themselves a coffee stove themselves because the waiter was nowhere to be found. We paid the bill with another waitress as the waiter was still gone (probably smoking a cigarette). Horrible!

★★★★
Local Guide
December 23, 2023

No air conditioning during our last visit, but Benoit and the rest of the staff were fine!! Full house!

★★★★
December 23, 2023

Wheelchair accessibility: Oui Food

★★★★
Local Guide
December 23, 2023

very good food. the prices were good. the only ick was the waiter who was stupid the 3 times we went

★★★★
Local Guide
December 23, 2023

Excellent service and excellent food

★★★★★
Local Guide
December 23, 2023

Our place of choice, excellent service and great food

★★★★
Local Guide
December 23, 2023

Best breakfast restaurant in town! Its worth the detour with the good service you find there!

★★★★
December 23, 2023

Lunch to match

★★★★
Local Guide
December 23, 2023

The smoothies are really good

★★★★
Local Guide
December 23, 2023

Menu variety and a healthy menu

★★★★★
December 23, 2023

Very delicious and perfect for lunch with the family, it is one of the best restaurants for lunch

★★★★★
December 23, 2023

To celebrate the end of our vacation, we decided to go to Ben et Florentine in Victoriaville. We are regulars of the chain but this one is far superior to the other places we have visited. The staff is welcoming and attentive to customers. The little touches from our waitress Vicky made this experience more pleasant. Finally, I tip my hat to the kitchen staff. The presentation of our plates was photogenic and close to the images on the menu. There was no mistake on the goods! In addition, the cooking was on point, the quality of the food was ideal, I left this restaurant full and satisfied. By far the best Ben and Florentine in Quebec!

★★★★★
December 23, 2023

Always well served Very good food

★★★★★
December 23, 2023

The blueberry smoothies are so goodnnn Excellent service

★★★★★
December 23, 2023

Thanks to Anais for recommending that we go there, it was excellent.

★★
Local Guide
December 23, 2023

We went to Victoriaville on October 8. The food is good but the atmosphere is very ordinary, no hello, no smile and a service that is to be desired.

★★★
Local Guide
December 23, 2023

Not bad

★★★★
Local Guide
December 23, 2023

A good place for a good lunch!

★★★★
Local Guide
December 23, 2023

A plate and a hot chocolate for $30 is expensive in my opinion. In the most expensive lunch options.

★★★★★
Local Guide
December 23, 2023

Vegetable and mimosa casserole,,,,excellent! Very satisfied! A little noisy but...thats a detail! Kid-friendliness: High chair and booster chair available.

★★★★★
December 23, 2023

Very good service

★★★★
Local Guide
December 23, 2023

Nice place for lunch, varied menu

★★★★
Local Guide
December 23, 2022

Very good lunch good service

★★★★★
Local Guide
December 23, 2022

Always very good

★★★★★
December 23, 2022

They have good lunches and dinners that I really like.

★★★★★
Local Guide
December 23, 2022

I love their lunches, nice atmosphere and good service

★★★★
December 23, 2022

Very good

★★★★★
December 23, 2022

Very good service and very courteous staff.

★★
Local Guide
December 23, 2022

First experience at your place, very disappointed with the meal, very fast service, no water, etc.

★★★★★
December 23, 2022

Super good service and super good

★★★★★
December 23, 2022

Very good service super good

★★★★★
Local Guide
December 23, 2022

Very good lunch

★★★★★
Local Guide
December 23, 2022

Very good service. It s yum yum!

★★★★★
Local Guide
December 23, 2022

Excellent service! Excellent food and served quickly

★★★★★
Local Guide
December 23, 2022

Good service but long wait

★★★★
Local Guide
December 23, 2022

very good service mwrci to Ben (Benoit) for his contagious good humor

★★★★
Local Guide
December 23, 2022

Very friendly, pleasant and attentive staff. The menu is well stocked with a wide choice, the dishes are generous and of very good quality. The price-quality ratio is very good. I recommend

★★
December 23, 2022

As much as I love going to this restaurant, I hate the result when I order through DoorDash . My order is never what I ask for, it s sad!

Local Guide
December 23, 2022

Im really disappointed and frustrated that Fathers Day was ruined by you!!! Why is it okay in the dining room but on Doordash the orders are botched??? Lots of items are missing, its cold and above all a package was mishandled because the open bean dish spread everywhere the eggs were burst... seriously let go of doordash if you cant do it its the 2nd times I have errors with you! And a $10 credit on a $70 order is ridiculous.

★★★★★
Local Guide
December 23, 2022

Perfect ! Very good lunch excellent welcome

★★★★★
December 23, 2022

Very good. Healthy lunch. My children loved it. The potatoes are good. The service is very fast. A combo with two children is perfect.

★★★★
Local Guide
December 23, 2022

Wheelchair accessibility: Stationnement juste devant et entré sen seuil. Je ne peux pas dire pour les portes si elle son automatique car autant pour entrer que pour sortir ont ma ouvert les portes (porte double)

★★★★
Local Guide
December 23, 2022

Good lunch

★★
Local Guide
December 23, 2022

The meal was good, but the service was not. After 30 minutes sitting in our place we still didnt have any coffee, I asked 4 times for a glass of water and I never got it... yes ok the lack of staff, I am very understanding, but then the waitress just didnt have it... after 1h30, no water, no creton with my meal and no coffee warmer...

★★★★
Local Guide
December 23, 2022

Parking: On the side of the restaurant Wheelchair accessibility: GOOD

★★★★
Local Guide
December 23, 2022

Good variety of lunches.

★★★★★
Local Guide
December 23, 2022

They do very good lunches and there are lots of menu choices Kid-friendliness: There is a childrens menu and the prices are affordable.

★★★★★
December 23, 2022

Excellent food! Special thanks to Sylvie for the best breakfast sausages in the world. The Bad Lau xxx

★★★★★
December 23, 2022

Best lunch restaurant in Victoriaville

★★★★★
December 23, 2022

For having tried a few restaurants for lunch! I can tell you that when you go to Ben a Victo you wont go wrong! The service is excellent and what can we say about the quality of the dishes. Exquisite taste and perfect cooking as requested every time! I recommend it to everyone! A thousand times Bravo to Ben & Florentine Victoriaville

★★★★
Local Guide
December 23, 2022

Fast food as is very common in Quebec. Decent meal, quick service

★★★★★
Local Guide
December 23, 2022

Very good choice of lunches and excellent service

★★★★★
December 23, 2022

Always our favorite lunch spot!! Really good and good service.

★★★
Local Guide
December 23, 2022

A little expensive for what it is

★★★★★
December 23, 2021

Excellent restaurant!

★★★★★
December 23, 2021

I like

★★★★
Local Guide
December 23, 2021

Still good, but the plates could be a little bigger

★★★★
Local Guide
December 23, 2021

A little brunch with my boyfriend.. At the restaurant After 1 year..

★★★★★
Local Guide
December 23, 2021

Very good service

December 23, 2021

No idea what youre talking about

★★★
Local Guide
December 23, 2021

good quality of food. impeccable and safe service in times of pandemic

★★★★
December 23, 2021

We ate well, and the service was excellent. Went there.

★★★★★
December 23, 2021

Very good service

★★★★★
Local Guide
December 23, 2021

I have never been so satisfied for a lunch!

★★
Local Guide
December 23, 2021

No way to talk to anyone, no phone service and he asks to take reservations

★★★★
December 23, 2021

Very good atmosphere, excellent food and impeccable service. A little expensive, on the other hand, but good nonetheless.

★★★★
December 23, 2021

Breakfast is like all breakfast restaurants, its good

★★★★★
December 23, 2021

Best breakfast yum yum

★★
Local Guide
December 23, 2021

Eating very good, nothing to say but waiter, a beef area, interrupts my girlfriend, not very pleasant

★★★★★
Local Guide
December 23, 2021

At the top

★★★★
December 23, 2021

I got a surcharge for taking household bread. But they didnt have to provide me with regular bread. So it s a double benefit for them.

★★★★
Local Guide
December 23, 2021

Still so good

December 23, 2021

Waiter who sends away customers who dont tip and sends them away. We had just sat down and when we didnt see him, he was our favorite waiter who left rather than having to give him our money.

★★★★
Local Guide
December 23, 2021

Delicious good service

★★★★★
Local Guide
December 23, 2021

Excellent service good food price that makes sense

★★★★
Local Guide
December 23, 2021

Delicious and courteous services!

★★★★★
Local Guide
December 23, 2021

Always delicious! Good service

★★★★★
Local Guide
December 23, 2021

The restaurant is clean and the service is fast. The staff is courteous and polite. The food is excellent.

★★★★
Local Guide
December 23, 2021

Still so good

★★★★★
December 23, 2021

Very good food!!!

★★★★★
December 23, 2021

Very very good, lots of quality choice and low price

★★★★★
December 23, 2021

GOOD

★★★★
December 23, 2021

3 waiters and a not so full restaurant. The service was not on point. No glass of water, and we never had the lunch menu.

★★★★★
Local Guide
December 23, 2020

Your donuts are worthy of the demigod that I am.

★★★★★
Local Guide
December 23, 2020

I liked the service, the meal was good. Hygiene measures were very well respected.

★★★★★
Local Guide
December 23, 2020

A good distribution The customer is satisfied