Ben & Florentine in Victoriaville

Very good meal. The waitresses are very nice, the chef cooks the vegetarian meat perfectly. I recommend this restaurant to all vegetarians, almost all the menus can be prepared as a vegetarian menu.

MY

My first experience was okay despite ordinary service. My second experience a total fiasco from the waitress and the kitchen. 2 eggs, roasted potato cretons and baked beans. The overcooked eggs were cracked and overcooked and almost cold as were the spicy potatoes. The waitress took almost everything from the table without wishing me bon appetit. Do you still like this job? I doubt it. In 27 years of cooking and serving I have never felt such a negligible approach from a waitress. On the other hand, the second waitress always smiled at me when our eyes met. Maybe I should have gone and sat in his section. It remains to be seen if I will come back for lunch. Gab.

Good service

Ive been here many times for 3 years and they never have mocha or cappuccino, the machine is always broken, cant you buy a new one? They should remove it from the menu or say dont sell it.

Have certain dietary restrictions, they were able to accommodate us without problem and it was excellent

Best quality, price

But a large but not special coffee has not been repaired for several weeks.

Waitress no manners. She asked us what we wanted to eat straight away, nothing to drink. No refilling of our coffee. I had to ask him. No ketchup or mayo offered, or do you have everything you need?

Isabelle served us today and she is the best waitress I have seen! Very kind, polite! And she makes sure we are correct! I really appreciate her service and hope to see her again soon!

Passing through

Nice place !!

I liked it and I will definitely go back

Very good service and food too The atmosphere is hard to describe from my point of view. If we want to chat its quiet so its really fun to get along. :)

The Q/P ratio is excellent, the food is very good, apart from the ham, bacon and eggs which were cooked at too high a temperature the time we went there in any case. The service could have been more careful (waiting for so long with the bill and the card in hand than the other customers, who had the bill after paying before its a bit ordinary. Otherwise it would be 5/5 without it are two inconveniences (which are annoying because they are so easy to correct)

Everything was very good! No negative points to say.

The food is excellent and its not too noisy. The service with Benoît is impeccable! Well done

Although the restaurant was full during our visit, we had very good service and all our dishes were very good. I recommend

Always super good no matter what you take Dietary restrictions: I have dietary restrictions and they always help Kid-friendliness: Family restaurant Wheelchair accessibility: Im in a wheelchair and all the waitresses help me

A little expensive and the waitress not too fast. But it was delicious!

It was the first time for my husband and I, it was the second time we loved the restaurant, excellent service, very well served, Im sure well come back, my husband loved his lunch, they couldnt believe it was good and my lunch was delicious well done BEN & FLORENTINE ....at least I agreed my husband that it was really good to eat at your place I WISH YOU A HAPPY NEW YEAR 2023....LINDA & ALAIN.

Very good lunches and excellent service

the duck Benedicts are stunning, as are the pan-fried dishes. The employees recognize you, they have a delicious special coffee machine and the smoothies are varied. best lunch restaurant.

Very good, nice presentation. Waiting times a little too long. Service Ok, no more...

This restaurant is wonderful, especially the beautiful, kind and efficient Jackie Roy

Always very good

New decor and new menu. Very good! Wheelchair accessibility: The bathroom is not entirely suitable, as it is very narrow.

Good food at a fair price, smiling and available staff. More airy than other restaurants of the same type in Victo

The food nothing to complain about. The service, on the other hand, is not up to standard: the waitress never comes to check if everything is correct. They dont even come to refill your coffee, no water, you order a drink it never arrives and in general the service is slow. In summary, we eat well but if service is important to you then move on.

I advise you to avoid this Ben et Florentine in particular if you can, I have never had a similar experience in other Ben et Florentine Very disappointed with the food and the waiter. The waiter whose name is Benoît sacre and sighs in front of the customers, the food was cold, the fruits were not ripe and hard, the avocado on the plate was brown when it arrived on the table as if the plate had lingered in the kitchen for a long time, there were errors in the orders and the waiter did not come to see us after being served, we had to run after him We even saw people get up and help themselves a coffee stove themselves because the waiter was nowhere to be found. We paid the bill with another waitress as the waiter was still gone (probably smoking a cigarette). Horrible!

No air conditioning during our last visit, but Benoit and the rest of the staff were fine!! Full house!

Wheelchair accessibility: Oui Food

very good food. the prices were good. the only ick was the waiter who was stupid the 3 times we went

Excellent service and excellent food

Our place of choice, excellent service and great food

Best breakfast restaurant in town! Its worth the detour with the good service you find there!

Lunch to match

The smoothies are really good

Menu variety and a healthy menu

Very delicious and perfect for lunch with the family, it is one of the best restaurants for lunch

To celebrate the end of our vacation, we decided to go to Ben et Florentine in Victoriaville. We are regulars of the chain but this one is far superior to the other places we have visited. The staff is welcoming and attentive to customers. The little touches from our waitress Vicky made this experience more pleasant. Finally, I tip my hat to the kitchen staff. The presentation of our plates was photogenic and close to the images on the menu. There was no mistake on the goods! In addition, the cooking was on point, the quality of the food was ideal, I left this restaurant full and satisfied. By far the best Ben and Florentine in Quebec!

Always well served Very good food

The blueberry smoothies are so goodnnn Excellent service

Thanks to Anais for recommending that we go there, it was excellent.

We went to Victoriaville on October 8. The food is good but the atmosphere is very ordinary, no hello, no smile and a service that is to be desired.

Not bad

A good place for a good lunch!

A plate and a hot chocolate for $30 is expensive in my opinion. In the most expensive lunch options.

Vegetable and mimosa casserole,,,,excellent! Very satisfied! A little noisy but...thats a detail! Kid-friendliness: High chair and booster chair available.

Very good service

Nice place for lunch, varied menu

Very good lunch good service

Always very good

They have good lunches and dinners that I really like.

I love their lunches, nice atmosphere and good service

Very good

Very good service and very courteous staff.

First experience at your place, very disappointed with the meal, very fast service, no water, etc.

Super good service and super good

Very good service super good

Very good lunch

Very good service. It s yum yum!

Excellent service! Excellent food and served quickly

Good service but long wait

very good service mwrci to Ben (Benoit) for his contagious good humor

Very friendly, pleasant and attentive staff. The menu is well stocked with a wide choice, the dishes are generous and of very good quality. The price-quality ratio is very good. I recommend

As much as I love going to this restaurant, I hate the result when I order through DoorDash . My order is never what I ask for, it s sad!

Im really disappointed and frustrated that Fathers Day was ruined by you!!! Why is it okay in the dining room but on Doordash the orders are botched??? Lots of items are missing, its cold and above all a package was mishandled because the open bean dish spread everywhere the eggs were burst... seriously let go of doordash if you cant do it its the 2nd times I have errors with you! And a $10 credit on a $70 order is ridiculous.

Perfect ! Very good lunch excellent welcome

Very good. Healthy lunch. My children loved it. The potatoes are good. The service is very fast. A combo with two children is perfect.

Wheelchair accessibility: Stationnement juste devant et entré sen seuil. Je ne peux pas dire pour les portes si elle son automatique car autant pour entrer que pour sortir ont ma ouvert les portes (porte double)

Good lunch

The meal was good, but the service was not. After 30 minutes sitting in our place we still didnt have any coffee, I asked 4 times for a glass of water and I never got it... yes ok the lack of staff, I am very understanding, but then the waitress just didnt have it... after 1h30, no water, no creton with my meal and no coffee warmer...

Parking: On the side of the restaurant Wheelchair accessibility: GOOD

Good variety of lunches.

They do very good lunches and there are lots of menu choices Kid-friendliness: There is a childrens menu and the prices are affordable.

Excellent food! Special thanks to Sylvie for the best breakfast sausages in the world. The Bad Lau xxx

Best lunch restaurant in Victoriaville

For having tried a few restaurants for lunch! I can tell you that when you go to Ben a Victo you wont go wrong! The service is excellent and what can we say about the quality of the dishes. Exquisite taste and perfect cooking as requested every time! I recommend it to everyone! A thousand times Bravo to Ben & Florentine Victoriaville

Fast food as is very common in Quebec. Decent meal, quick service

Very good choice of lunches and excellent service

Always our favorite lunch spot!! Really good and good service.

A little expensive for what it is

Excellent restaurant!

I like

Still good, but the plates could be a little bigger

A little brunch with my boyfriend.. At the restaurant After 1 year..

Very good service

No idea what youre talking about

good quality of food. impeccable and safe service in times of pandemic

We ate well, and the service was excellent. Went there.

Very good service

I have never been so satisfied for a lunch!

No way to talk to anyone, no phone service and he asks to take reservations

Very good atmosphere, excellent food and impeccable service. A little expensive, on the other hand, but good nonetheless.

Breakfast is like all breakfast restaurants, its good

Best breakfast yum yum

Eating very good, nothing to say but waiter, a beef area, interrupts my girlfriend, not very pleasant

At the top

I got a surcharge for taking household bread. But they didnt have to provide me with regular bread. So it s a double benefit for them.

Still so good

Waiter who sends away customers who dont tip and sends them away. We had just sat down and when we didnt see him, he was our favorite waiter who left rather than having to give him our money.

Delicious good service

Excellent service good food price that makes sense

Delicious and courteous services!

Always delicious! Good service

The restaurant is clean and the service is fast. The staff is courteous and polite. The food is excellent.

Still so good

Very good food!!!

Very very good, lots of quality choice and low price

GOOD

3 waiters and a not so full restaurant. The service was not on point. No glass of water, and we never had the lunch menu.

Your donuts are worthy of the demigod that I am.

I liked the service, the meal was good. Hygiene measures were very well respected.

A good distribution The customer is satisfied