Burger King in Victoriaville

Bad service, lack of products

The burgerking restaurant in Victoriaville was really disappointed, they refused to give us our order even though they asked us to speak louder, they then proceeded with a refund even though they had already given us the order and then they told us to leave. Big lack of respect.

The woopers were cold

It is closed

Very very slow service... the person at the cash register served one person, then did other things. Despite the 5 to 6 other people around?,?,?

The lady spoke to us very badly after we went to order eggs, very bad service, I do not recommend

very disappointed with my double wopper... This time the bread was hard on the edges and the lettuce was soft as if it was not fresh or had been reheated in the microwave. Very disappointing from my favorite fast food, I hesitate to go back there.

I ordered 2 double cheese woopers.....in the end no cheese in the burgers....its not easy to live with. Dont let go, were going in the right direction.

I ordered a King Bacon and received two meatballs in bread. How can the person who prepared it not realize that?!? You have to give up the drugs! Luckily the person who filled the bag was more awake because nothing was missing other than that.

I came to eat at 11 a.m. this Friday, September 6, 2024, at first glance we ordered but the girl who took the orders always looked like weed!! And I believe that the manager spoke loudly to the employee and whined that he was missing several woopers and that he had to make more, clearly its not very professional!! And whats more, the girl who took the orders responded really loudly after the customers and everyone heard!! And also the burgers that you heat up in the microwave, luckily I didnt have that!! I ordered a poutine and it wasnt even half full, first and last time I go to this restaurant

The food does the job without being incredible (the aw is better) but the burger portions are larger and with the discounts, thats good. The fries are salty enough to cause instant cardiac arrest though! Regarding the place which cost millions wow the architecture is stupid and lacks tables, worst fast food interior I have seen and the noise!!! My god there are ultra loud beeps every second, I dont even know how the employees do it... besides the service is really below the aw right next door, perhaps too debilitated by the constant beeps... to sum up that passes but with discounts otherwise I go next door to the burger family. But! Explain to me the soap in the toilets, it smells like a stable! All day but my hands smelled like the agricultural expo?! What is delirium???

Excellent food

Order error, missing hamburger and he doesnt answer the phone....

Very good once again, the Burger King corner Jutras really has a service that leaves something to be desired, incompetent staff, it takes 7 minutes to order and another 10 minutes or more for the service, no chance that I will return to this Burger King there, ,,,,

I have a glass of liquor half filled with ice, an anemic fries. My girlfriend has half a poutine and a dry wooper with almost no toppings. With a bill of about $4 more than usual! a big NO!!!! To quote my friend Yoda, in my poutine you will put fries, ice cream in moderation you will pour and subtlety you will learn to master thanks to the strength of the wooper!

Very good, fast and courteous service. The food, big hamburgers wow.

There were several of us who wanted different restaurants I stopped at Max Poutine served in less than three four minutes stop at Burger King Victoriaville drive-through service 3 auto 45 minutes for the first time very bad I give a bad rating because its been several times this happens to me

Often missing food when ordering online so we often find ourselves paying for missing items

Stay 10 minutes in the drive-thru, for no service. Really a waste of time, especially when its fast food..

Its okay for fast food but dont expect more

Dont go there if you are in a hurry. During rush hour, between 30 and 45 minutes of waiting at the drive-thru. The restaurant is unable to provide.

The woppers are excellent

Delicious whopper even if we forgot the cheese in mine, perfect fries,

I would like to express my disappointment regarding my recent purchase of medium fries. Unfortunately, the package I received was half empty, even though I paid for a full package. I expect customer service to live up to my expectations.

The employees are sociable and very welcoming

Employees are very efficient and very quick to order you. Except that there are missing customers as required.

Good service and good burger Parking: Several parking lots Kid-friendliness: Childrens meals Wheelchair accessibility: Automatic doors even for bathrooms.

The grill has been skipping for over a week and 45 minutes of waiting at the drive-thru, that s it.

No meat for hamburgers. Wow

my my my my

Rather disappointing past experience, so I decided to give the new Burger King a chance. Unfortunately, the cheese in my burger tasted unpleasant. Considering it covered the entire burger, the only positive thing was the service and the drink.

All I can say is that it exceeds my expectations, this new Burger King in Victoriaville is great, very welcoming of employees today March 2, 2024 Very good food, very hot fries as I like them, very good wooper, it was our first time and certainly not the last, we will return there as in Sherbrooke on 12th avenue and King east.

The new kitchen seems to be suitable for workers. For example, the restaurant has become much smaller.

I forgot to mention the promo code when ordering at the drive-thru so I was charged full price for my trio even though I had a promo code because otherwise it took too long to cancel the order and redo it with the promo code » lol I must not be the first who says forget to say your code when ordering, I find myself paying double the price for my trio because the staff was too cowardly to redo it order with a promo code. Plus a stupid service with little eyes that look upside down.

They no longer cook bacon well, Before it was better, I asked them to please cook it more, and they said no, since then I havent been back.

Barbara s service incredible! She knew how to make me laugh and put a beautiful smile on my face. :) An employee so dedicated to her work is worth all the gold in the world today!!!

Best service Ive seen in a fast food chain. Really amazing.

The Burger King restaurant was exceptionally clean, well beyond my expectations. The service was also excellent.

Cheap with the app

Great experience to suggest

The new decor is great and so is the menu.

Still so good !

Super expérience, nous avions même pas fini de payer et notre commande étais déjà dans notre cabaret. Nous avions 3 trio et deux repas pour enfants. Wow super chouette !! Nous y étions un vendredi soir tous les employés étaient rapide et heureux de nous servir. Je recommande vraiment. Bravo à tous cest membres de léquipe, super travaille.

Fast service and super friendly employees. 100% recommendation thank you

Very poor service every time we go there. Pu small meatballs so you have to pay for a bigger hamburger. Dont want to do it cheaply given their lack. So much the worst poorly managed restaurant. Dont go there. Always extra wait at the drive-thru.

I was sick but super big hamburger

Eat cold and very long

In Victoriaville, the waitress Barbara...Really Energetic and we have no choice but to be in a good mood

Very good... but you have to be very patient Perhaps a customer interactive control panel service would be more effective. The waiting time is way too long. Your popularity becomes a big problem

Drive-thru only restaurant being demolished weird no eating

Friendly staff, exact order, very hot food. Drive-through service only, restaurant is expanding.

Great service at the wheel, the lady who served us with a beautiful smile and very courteous is an example to follow of quality of service and our whoper was totally delicious and the service is fast and the burger King the employees deserve the title of King burger king!!

Very good & fast service!

Quick service and it was DELICIOUS. We were really happy. The little frozen chocolate tart was very good too. We will go back.

We ask for 2 trio whoppers so 1 with poutine and 2 cokes, arrived at home 1 trio with poutine and 2 fries only and not the right liquors we call and no one answers the phone we stay at the other end of town very very very disappointed

Very good one of the best in Quebec

There is a lady in her forties or fifties who still serves us with the greatest joie de vivre in the world. The food is delicious too. Would just lack space to eat inside! :)

Good place to enjoy a burger.

I cant wait for the reopening, their food is good and the service friendly.

Junior Whooper Hamburger that tastes like frozen-burnt. I have rarely seen such poor quality meat that is hard to beat!!

Always been well served and the food is excellent for fast food

It marks open while its still closed

They say open and its always closed. If he renovates only for the drive-through service and delivery only this should be forgotten.

Finally open

Amazing service and the food is always good. Special mention to Barbara!

Tuesday August 1, 2023,,, 1:00 p.m. Restaurant closed due to computer problem

They were closed and not indicated on the internet very disappointed with the trip

A classic like a Whopper, I have nothing to say, but the restaurant.....it could be a little or even a lot bigger! Yet its new. The checkout area is quite restricted and the passage is difficult to access the checkouts, access the waiting area and the fountains.

Parking: Under repair but correct Kid-friendliness: High dining chair

20-25 minutes in the drive-thru line. Its quicker to be served in a standard restaurant than in a fast food. They get their order wrong and when we call, theres no answer. I was told well, if your order is not ok, come back and we will give you another one. So, I have to go back to town and take 1.5 hours of my evening to eat a Whopper? Seriously? Then, if you ask for your drink without ice you are given a half-full glass because it s policy . Is it also the policy to make your customers wait for 25 minutes to eat poison? There were like 20 of them in the kitchen, so its not a lack of staff. Whats going on Burger King? If you want to eat BK, you will be served more quickly if you go to 3-Rivières. Prodigious.

Exceptional service like you rarely see from the cashier named Barbara. Unfortunately, near me there is no burger king and I still have this wonderful cashier.

More beautiful since the renovations but not better,

One hour wait

I asked for sesame-free bread for my son, specifying that he is allergic. We were given a potato bun but there were a dozen sesame seeds in the package of his burger. Luckily he stopped after 1 bite because he was starting to have an allergic reaction. Really disappointed and angry that the employees werent paying attention at all. Dietary restrictions: Despite the sesame allergy statement, there were plenty of sesame seeds in the packaging of the hamburger with potato bun.

It took forever to order, and the poutine... buttered more sauce than fries and cold. Its good another restaurant that has just lost the good reputation it had. And Im not talking about the employees who we hear sacred behind and partying..... Kid-friendliness: There are no more games for children, and there is a restaurant designed primarily for young people

Slow service inside and big lack of organization, lack of poutine sauce close to dinner! It looks like theyre prioritizing drive-thru... Very small space for eating...I wonder what the designers were thinking when they made the renovation plans...

Tell me about that, a real big Burger with really grilled meat, real fries and not to mention the cheese sticks yum. Aptly named after the King of Burgers. $26 for 2 complete meals with the Wednesday special.

Very very very very very very lennnnttttt it took 45 minutes to have a mobile order pick up at the drive-thru and during this waiting time I had time to give this bad rating

35 minutes of waiting for my order. I had time to notice the guy who was chewing his gum with his mouth wide open in the kitchen. When I left I noticed a delivery vehicle at the drive-thru. Im going to do my grocery store and when I left he was still waiting!

New layout. Very beautiful. I rediscover the good taste of Wooper. Seating may be a little limited, but in my case there were still a few seats available.

Enjoyed my meal on the other hand a big zero for the drive-thru line, big confusion in the parking lot with the parked cars trying to get out and those coming in...

Ive been there twice recently, including yesterday evening (Tuesday November 14, 2023 around 7:00 p.m.) and the service was really very good. Well done to the young adults who work there. Having a business is the type of employee I would like to have.

I really liked the service I received!! Rare are the places where customers are served with a smile! The food was also good as usual.

I love this BK, the food is fresh for a fast restaurant. Well done

Rather undecided about my first experience since the restaurant opened. There was a delay of around 10 minutes between our 2 orders, the fries .. I ll let you judge for yourself. Fries were clearly missing, either the little guys are stuffed face down or the shovel isnt big enough. The tables and benches were not clean, no employee came to clean a table on a fairly ordinary Saturday evening. Otherwise the burgers and croquettes were super good.

Less worse than others

Close now! Its late!

The service was impeccable and attentive.

No fries, no chicken for chicken sandwich, soft onion ring, wet hamburger, asked for no cheese and they have less cheese, liquor tastes like water, lost my money for scrap I will never go back there again, to be banned

Fast good yes but better than Mcdo

Bravo BK Victoriaville, always so good, hot and freshly prepared! Best fast food burger.

Its been three and a quarter years since Ive been there, and unfortunately it continues to feel like a long, painful agony. Good news, this time they had everything I ordered in stock unlike the last few times. Already almost all the other branches of the chain between Montreal and Quebec are now closed and gone, it is slowly dying. Even the employees have deserted and the brave people who remain are doing what they can. The interior is permanently closed and there is only a long wait at the drive-thru which is currently only open from 11 a.m. to 7 p.m. Monday to Saturday. The fast food industry is struggling everywhere, but to see McDonalds further away continues to operate quite normally in the circumstances, while the banner has abandoned the local Burger King franchisees and the latter seem to have partially launched the towel. Quick, someone come to the restaurant, because they are up to their heads in water and they will end up drowning if no one does something to revive them.

Mmm burgers

Wrong order

Fast service Very good and hot Very cheap price Young people are cool

Always good!!

Hmmm

Wow...drummond is missing that

Fast food but not too fatty, and served hot, as I like...better service than McDonalds

Service is courteous

Dirty toilet with a very strong smell of urine, the childrens games are still closed, we wonder why.

Still so good!

I was very disappointed, they changed their bread, it s really disgusting For my part, I wont go back there, thats for sure. Everyone I know who has returned says the same thing. Return to your old bread.

Very good

different from Macdonald.Subway and tim Horton.est I find that their sandwich or hamburger in other words are more affordable and more nourishing than Macdonald

Excellent food - tender chicken services to leave desired..

Always delicious!

It helps, but I prefer McDonalds anyway

to start with the car only.

40 minutes of waiting without warning that it will be long for very average food. In addition to the fact that the dining room is not open and there were 6 cars in the drive-thru.

Disappointed not to be able to eat indoors in Victoriaville

Restaurant closed???

Service lent

Excellent

We somewhat miss eating in the dining room, superior burger to McDonalds

Very good hamburgers, but difficult to eat there. Still closed

Its a real shame that we can no longer eat there since the start of the pandemic. I would say this is the only place that is drive-thru only. Luckily it s still quite fast!!

Always attentive

Good burger

Best BK in Quebec. Super well served and everything was hot and fresh. Much better than in Quebec where it smells like imminent death.

Great Wednesday Whoppers, but disappointed with the price increase.

ideal takeout

One of the best restaurants

0 + 1 bar very slow service and managed to make a mistake...

Very good and fast service!

Impossible to eat in a restaurant, very difficult to use the Burger King application on my cell phone to order, after a meal I was able to order directly through the drive-thru order, but I dont like that because Im deaf and I have to read my lips and It is not possible to do this at the moment

Very slow and unstable schedule

Very good. Fast service

King bacon burger is the best!

Drive-thru service to see again, I order a king south west I get something with a kind of fish, I took a milkshake which didnt bother to put in my meal, I take a childs trio with its play girl, my daughter will be able to race cars. Thank you for your trust which is just worth seeing again. We tried to call them and no one answered. We work where we are on vacation???

They tear

We placed an order via the app cation, we waited 20 minutes then when it was time to pick up the order, they told us that the grill was no longer working. We simply told them to modify our order to have what was available but they said that we had to reorder in full and get a refund via the website. It ends up in poutine and I still havent been reimbursed!!!!

Still as good as ever, long live the wopper

Worst restaurant ever, if everyone knew what really goes on in their kitchens no one would ever want to eat there again. And the tip that the customers give the boss puts it all in the pockets so its really the worst restaurant ever

Very fast service. Unfortunately, the fries were way too salty.

A good glass of ice cream

Hmm its good.and it costs less than at McDonalds

Their chicken sandwiches are very good, well done

Awful.....

Burnt stuff be like