Fromagerie Victoria in Victoriaville

Friday November 1st we went for dinner around 6.30 and employees talking to each other, order out on stove and continuing to talk to each other, order error in short wonderful daytime and evening employees. Very disappointed with the employees

Hello We are regulars at your establishment and your lunches are A1 but we would like to highlight the excellent service provided by the young lady with the first name of JUSTINE. A PEARL, what memory and kindness and many other qualities. This is a PLUS for your cheese factory. Thank you for your good meals and thank you to your staff. Hélène & Claude

In love with lasagna but still waiting 20-30min..

On Friday, July 26, my family and I went to Victoria Cheese Shop to get ice cream around 8:50 p.m. We go to the creamery about once every 4-5 years. Normally its a joyful outing, but the employees ruined the magic and the moment of happiness. Being in Victoriaville, I expected a relaxed and very welcoming atmosphere. There were 4 employees, 2 of whom were too stressed and were stupid. We thought the store was closing and that we were harming them. And no, it closes at 10 p.m.! When I asked about the formats, the girl panicked because I couldnt see the child format and she started being stupid and banged the poster on the counter. Then my dad was served first and we had mentioned it was one bill but the guy who went behind the register spoke to him in a bossy tone as he took a lick next to him: you will pay sir! As if he were walking through the door and leaving like a thief. From there, it put pressure on everyone, plus other customers were arriving. I ordered the maple spiral cone. Dont touch it! I didnt taste the maple or vanilla and the cone stuck in my teeth. I was insulted to see that its a vanilla cone with only 3 thin lines like a maple caramel hair that costs $4 in mini size after taxes and tip! I asked to change to a chocolate cone. The stressed girl from the beginning decided to redo it even though its no longer what I wanted because I didnt think it was maple or a spiral. She led me to believe that it was the machine that was defective for the first cornet. In the end, the second one was almost the same. She took the first cone and vehemently threw it in the trash, shouting: Well, that s how it is here! (I understand, if youre not happy go elsewhere) These 2 employees who are probably on their first job ruined our outing. Rather than feeling happiness, I experienced frustration. Dear employees, take the time to breathe because you are not going to retire. Remember that you are merchants of happiness. Stop taking yourself too seriously and stressing out about your role as an ice cream bar clerk. No one is in a hurry when visiting a creamery. Empathy is also essential so as not to spoil the magical moment of the people who make your job possible. As merchants of happiness you should have taken the time to question my needs to give me good advice rather than frustrating yourselves.

What unpleasant service. Ok food but ZERO staff

Small portions

Yum!! Fresh ingredients and Excellent service. I recommend!!

Very good but excessively expensive! $21 for a large poutine is too much!

Homemade potatoes are very good, well cooked and crispy.

We ordered 2 poutines, waited 10 minutes, only to receive these 2 dishes cold and not very full. There was only 1 couple who had already ordered when we arrived, so we were waiting for them too. Really very disappointed.

Perfect

Very good meal they make their poutine is too good they have a lot of cheese and we have very good service plus they are close to very good stores at the great place des bois-francs at 1111 boul Jutras Est.

The staff is pleasant and the poutine is excellent, thank you, I highly recommend!!!

I love Victoria cheese shop. Its always impeccable, both the service and the atmosphere. Try their chicken bites!

Good full lunch.

The dishes are hot and always excellent

Excellent lunch

Putin too expensive

Super clean THANKS

I usually love it, but this time the potatoes and sauce didnt taste really good? And there was something weird about the poutine. The cheese was good as usual at least, but I threw the poutine in the trash once the cheese was eaten...

Higher prices with less on the plate

Lovely welcome and good food and beautiful decor. and very good poutine and lots of cheese

Excellent cheese, decent fries but clearly not enough sauce for a $20 poutine! It was dry! In addition, I was not provided with any utensils even though they were supposed to be brought!

Happy poutine! Happy ice cream!

Fast service!

Very good service and products

Its a good place for those who want to be served quickly and eat well; it offers several healthy dinner choices.

Very good

Everything is very good. Fast service. Very clean establishment.

Succulent and always fresh cheese. Hmmm. THANKS

Quiet place and good service

Quite agree with other opinions, the cheese is excellent, but the rest... Last poutine taken: the fries were barely warm, and it ended up being quite a bit more expensive than before or are my memories wrong? But a $15 poutine is starting to be a luxury for potatoes.

Very good poutine

Club wraps with grilled chicken and poutine hummm a real delight

The ice cream cashier had an unpleasant attitude and spoke to us in a haughty tone. I will now go to the other cheese shop. Very disappointed with my experience!

For hot dogs, uncooked sausages and uncooked breads.

Very good Italian poutine

Superb service

Best cheese in the region!

Great thank you.

I liked the place, the poutine and the beer

Excellent poutine with lots of cheese. The spicy sauce and the pepper sauce are very good!

Always super good and nice place for children, acceptable prices

Its good.

The cheese curds are excellent. Poutine is inexpensive and contains lots of cheese

Fast and courteous service

Very affordable for a large quantity

Good poutine

All fresh cheese

Simply great!

Alright

Great

Very good service, disgusting poutines + yum!

Good delicious ice cream

Nothing bad to say.

Best cheese in Quebec

Very good for eating

Nice place the cheese is good and the ice cream too the prices are affordable

Devrait investir moins sur la déco et plus sur les salaires de cuisiniers. Jai attendu 25 minutes pour une mini Poutine et un Pogo. En attendant, jai vu pleins de commandes sortir tout croche (salade au poulet sans poulet, une commande de 2 assiettes qui en manquait une, etc.). Quand je me suis tanné et que jai demandé ma commande, ils lavaient perdu.

Very nice places Very good service and very good cheese

Very disciplined, well done

We ordered 3 brunch plates to take away, when we got home there was no meat. no bacon or ham and sausage! :(

GOOD

Always good and fast service+vaxicode!!!!

The QR code is respected.

Panacea for the pandemic

An interesting snack offering a sandwich that is worth the detour, the buccaneer!

Order a large spaghetti gratin as I always do I was served half of a speghatie and answer that its a big one really disappointed Ive found it twice the more it gets smaller the more times I order it restaurant always had good service before this

Good place to eat, fairly quick service

Big price small plate (lunch) the waitress practically laughs in your face when you ask for a refund. I will not return there again and I advise against it to everyone around me and those who read me.

Sunday morning incompetents in the kitchen

The dean has a bright personality, thats why its worth the detour!

30 min to wait for our dinner...he forgot!!!!

Very good dishes...,. unlimited coffee....competitive prices...

As the name says, its a cheese factory, the cheese curds are excellent but for the rest, its pretty average. Quality for the price varies from ok to disappointing.

Best cheese curds in central Quebec! However, I deplore the quantity of disposable tableware used in this restaurant, it is still located in the heart of the Cradle of Sustainable Development...

The best poutine with the worst service...

My worst poutine ever: lukewarm sauce with mottons, lukewarm fries; which makes me believe that the fries were simply put back in the fryer. You dont have to love what you do!

Very good ! Affordable price and good portion on your plates. Ice cream available on site. Fast service ! On the other hand, although there is plenty of space, there is little space available when you go to eat!

Good burger

Very well organized and very clean.

The bacon is dry and crooked

Courteous employees

Galvaude is excellent

Fast service, good portion

Always good, the young people are great with us, dont change. THANKS

What would poutine be without its excellent cheese!? Its definitely worth a visit! For the locals, I wont tell them anything more but if youre passing through, try their poutine!

Its good but the big poutine at $25 is too much.

We had dinner there. The soup could be better. The spaghetti poutine sauce should be changed.

Tried the experience twice! Not so good after all. There will be no 3rd

Good and affordable, excellent cheese and in large quantities

I like Poutine with real good cheese

Very slow service and lower quality than the original, I had better take a detour and go to rue Aqueduc

I love this place. Good lunch and family atmosphere.

Poutine and cheese very good

I recommend the soft vanilla ice cream cone, dipped in Belgian dark chocolate coating A guaranteed delight

Still so good

Alright !

Very clean place and A1 service to try without fail

Good cheese

The cheese is really good, quick service.

Fast and courteous service. Nice place to eat comfortably on the benches. Offers local products.

Fast service! Good food and good service!

C relaxing and very good

Very long and we didnt get a refill of coffee