L'Gros Luxe Victoriaville in Victoriaville

The starters and meals are original. It was super good and the taste was unique. We had very good service and the music was good. Just the blody cesar was very spicy

Thursday evening supposed to close at 11:00 p.m. I arrive at 7:45 a.m.... Theyre closing! Another beautiful restaurant from Victo! For a restaurant bar it s perfect!

The restaurant only had 3 customers and then it took 1 hour before we had our lunch! The plates are left on the counter and then dragged there!!

Nice little restaurant.

Excellent food, we go back every time we visit! On the other hand, with children less fun we have to eat outside for that a little disappointed.

Good atmosphere, food is good. I had good service

Worst restaurant ever!!

Worst service Ive had in a restaurant. We were alone in the restaurant, the employees at the bars were talking. We ended up sitting down and getting a menu from the edge of the door. No service afterwards and for the food, It was very cold and the plates were empty.

We arrived at 5:45 p.m. and were served at 7 p.m.... The waitress was not particularly friendly. She didnt seem to know his menu. I chose the Big Bowl Fried Chicken. The chicken was rubbery and dry. The rice was dry, there was no sauce accompanying the dish except that of the salad. Finally, it was expensive. However, it should be noted that the atmosphere was not that bad, the music was good. The decor is original.

Friday evening 7:30 a.m., 4 tables with customers in the restaurant, 50 minutes to have our plates (there were 2 of us), the waitress comes to see if everything is ok towards the end of our plates, a customer decides to put on country music in the background in the restaurant (we could no longer hear each other talking) and there was shouting at the counter (customers and employees). Too bad because the food was excellent, but its the last time for me...

I dont really know what to think... the staff seemed small, the kitchen seemed overwhelmed... Gros Luxe beer missing... errors on orders, errors on invoices... but good portions and superb drinks. Maybe I was unlucky, but hey...

Dishes too salty

Worst experience of my life. I had reserved for 6:30 p.m., I arrived on time and all the places were already taken. I am informed that there will be a 10 minute delay to get my table but that we can wait seated at the bar. 7:10 p.m. and were not even seated at our table. I go to see the waitress to tell her that it is unthinkable to see all the employees serving customers and passing us by without even paying attention to us and preparing a table for us after more than 40 minutes of waiting. They finally prepare a table in a corner of the wall stuck to the place where the plates are placed by the kitchen and there are waitresses who come and go next to us every 30 seconds and we feel the heat from the stove reaches our foreheads even though there are plenty of tables available elsewhere for us. After another 10 minutes of waiting without even a waitress coming to take our order we finally left. Poor service, I have never experienced this worse. We finally went to Shaker on the corner where after 15 minutes we were seated, ordered and even received our plates. I dont recommend this place to anyone.

Not great all round

Beautiful atmosphere!!!

They have a great boss cook, I recommend this restaurant

Very satisfied with our evening, the number 1 service and what can I say about the food wow I love it I recommend. even more so with the new cook we pay for quality!

Beautiful little restaurant bar! It was very good! Fresh and quality, good price plus friendly service! I dont come from the area, I tried it by chance, me and my daughter loved it, I recommend it

The dishes are really excellent, everything is good, I ate the Mac and cheese loader and my mother the vegan mac and cheese and it was so good. The creamy sauce and the mac and cheese are gratinated, best mac and cheese ever. Ive also had poutine and the sauce was really good. Not too many people around 6 or 7 p.m. and that suits us. The big luxury lager is good and not strong depending on what you want. I have nothing negative to say. :)

Good food

Beautiful bistro with a nice menu. We had great service. Our dishes were very good and quite plentiful. The price is fair. This is not a restaurant where you will save money, but you will have good quality! The fried pickles were very good. Dont be fooled by the color in the photo! The Beef poutine was EXCELLENT. The beef tartare was very good. Be careful, you have to love pepper!

The service was slow at first, it took 20 minutes before the waiter came to take our order, but he explained to us why it was long so it was okay. Besides that, very good service, the waiter was friendly. The food was very good! The atmosphere was good but it was noisy. Its a casual restaurant with good cocktails, and the beer was very good too.

I loved my experience! The waiter (Mateo ) was charming and attentive, the food excellent and several vegan options. I cant wait to go back!!

I really liked my experience! Attentive waiter, excellent service, great atmosphere and above all several delicious vegetarian options on the menu. Looking forward to going back there. Vegetarian options: Several vegan options on the menu!

Very good restaurant the food was and the service too I highly recommend!

I think Im not the target audience, the Paloma cocktail was good. For really ordinary food, $175.00 really a bad investment.

Superb place, outstanding service and it was delicious (salmon tartare)

Very good and professional service. Its very good. The only negative was the music being too loud. We had difficulty talking to each other. Vegetarian options: Some vegan options

Very nice atmosphere and excellent service and meal

Super good food and number 1 service thank you for returning

Blatant lack of staff... I loved my steak... but the rest was REALLY too salty, even the salad... My server was efficient, helpful, and attentive... but the management... its up for discussion

May 6, 2023, dinner, sitting at the bar, good music, good atmosphere, Mac and cheese deluxe was good, Burger gros luxe too!! Great service from Gab, Dylan and Doum who bought a round of shooters for the customers sitting at the bar, really appreciated this special attention! We will return there for sure! THANKS

A great discovery... an old-fashioned decor, a beautiful plate and impeccable service.. I particularly recommend the duck Mac... as well as the fried biscuit dough for dessert... a gourmet duo..

Very good restaurant. Forest Mac&Cheese is disgusting! The bloody ceasar I chose came with a mini pulled pork burger and it was DECADENT

Service and food was good. Nice place to visit on our trip to Quebec. Merci!

Cocktails and excellent service! On the other hand, the meals were very disappointing... Pokebowl with boiling rice to the point of cooking the salmon, missing foods not mentioned, Tartare without seasoning, salad not fresh and very salty flank steak.

Even got two pecks on his cheek before leaving. Thanks gang.

The decor, the service and the atmosphere are great but the menu includes a lot of fried foods, I liked it less

We were a group of four for the birthday of one of us. Out of our 4 plates, only 1 was good and 2 had errors. A simple poutine had not been made correctly, the fries were seriously undercooked and the only one was very bland. For a poutine at $21 Both big bowls, lacked seasonings and had errors. Even our drinks were not successful Paying $200 for all that, very disappointing, unfortunately. I even had the impression that we were disturbing the waitress on several occasions Unfortunately, I wont go back, even though it was one of my favorite restaurants in Victoriaville!

Parking: Difficile de savoir ou ce stationner Food

I would have liked to go there, we never found the parking

Superb place! To discover! You have to go there to taste a good Bloody Caesar! It was sick!

I will definitely go back

Very kind. Delicious. Warm staff.

Excellent food, perfect service, I will definitely return.

Great service food was awesome

Very good and cozy, almost very acceptable for the quality served THANKS

Good service my mushroom burger and Swiss cheese. Hmmm very good

Extremely long service. Do not choose this restaurant if you do not have 3 hours to spare to have both services.

Slow service/didn t get the order right

Very disappointed. Nearly 1 hour 45 minutes of waiting before we got our plates even though the restaurant was not at full capacity. Disappointing service as well..

Saturday April 16, 2022, dinner reservation 7 p.m. We loved our first experience at Lgros Luxe in Montreal so we chose this restaurant in Victoriaville to bring our friends. First of all, we order the alcohol, mentioning that we had not yet chosen the meal. The service was good at this time but unfortunately it was the only positive point of our evening. When the restaurant was not full, we had to go find the waitress to order our meals after an hour of waiting. No water refill service, no meal appreciation tracking. In addition, it took 15 minutes before punching our orders into the computer. The kitchen service was very fast, however, it must be mentioned! As for when it was time to pay, it was the same story: we had to go see our waitress to tell her that we wanted to leave. We felt like we were too many. In short, disappointing

I think burgers are their specialty. I ordered salmon tartare and very disappointing. So salty! It ruined my appetite. I wont go back there.

3 people in the restaurant a waitress who sleeps on the gas who forgets half of the order in a hurry to get paid What a big luxury

After 2 hours of waiting and waiting . And wait . We left. Restaurant in progress with only new employees. If you have the whole evening, this is the place to go. Too bad because the atmosphere is excellent!

Its a place that I normally love, but my last visit was very ordinary. No one comes to see us after 30 minutes of sitting. I had to go report to the bar. Once the order is placed, 20 minutes of waiting to have our first drink. Its been almost an hour since we arrived. Very slow service this evening and we can see that the staff seems on edge. Small suggestion.... maybe reduce the reception capacity as everyone is new? Reduce the menu to make it easier?

Incredibly long service. 45 minutes after we arrived, no one had come to us to ask if we wanted anything to drink or if we were ready to order. We had to get up and call out to a member of staff to ask for service. Someone ends up coming to see us, we order... another 20 minute wait before getting our drinks and another 20-25 minutes to get our dishes... no follow-up from the staff, no apology for the wait. The salmon tartare was cut much too large and tasted of nothing except pepper... no one came to us to ask if it was to our taste, so we resigned ourselves to eating plates that were not to our taste. You should accept a number of customers according to your ability to serve them and not according to the seating capacity in the restaurant. Very bad experience which means that I do not think I will set foot there again

An experience that was quite disappointing. When we ordered our bottle of wine (folonari), the waitress arrived with a wine that was not on the wine list. She didnt mention that there was no left of the one we had ordered and still served us the one she had brought. She emptied the entire bottle into our three glasses and left with the bucket of ice which was completely useless in the end. Additionally, the white wine was very hot (room temperature). Several staff members were on the floor and didnt seem to know what to do. The waiting time was very long so we decided to pay for the bottle and go eat elsewhere.

Great experience and good food

Waited 40 minutes to receive our drinks and after an hour of having ordered still no dishes even though we had burgers, bad vrm service. $16 for a bloody cesar

$20 for a nachos with nothing on them, another $20 for a small Mac and cheese with no flavor. The cream sauce only looked like cream, no taste, and $10 a pint of beer, which was room temperature too. Very disappointed

30 min to wait for a hot beer for $10 and a regular Bloody Caesar for $15. Even longer wait for a $20 nachos with almost nothing in them, $20 for a macaroni with no taste in the sauce, hot water and very ordinary service.... Really disappointed

Efficient and smiling waitress, good food. What more could you ask for!

Difficult to park near the restaurant, but otherwise excellent service & the food was delicious!

The vegetarian options are not very good however the waitress was friendly

The service was very ordinary. My poke bowl was not good (canned pineapple, limp carrots, hot rice ). Error on the invoice. A very ordinary poutine and a mac and cheese which was certainly not worth the $20 paid.

Fair and good value for money. Courteous, helpful, attentive, and energetic staff. Good decoration and atmosphere. I highly recommend

Good food and good service

Great waitress, but drinks took too long and the food was disappointing.

We arrived and took a seat on the terrace, no one ever came to see us, not even made eye contact. we told ourselves that we would wait and see, and there were only 2 tables on the terrace with us, but after 20 minutes we left, the employee sat at the bar watching us leave and said nothing to us. ??? We wont be going back there unfortunately... it seems to me that the first connection with the customer when you arrive at the restaurant is essential... its the least we can do.

NULL !!! We waited 20 minutes without being served! The waitresses looked at us without coming. The bartender was on her cell phone and glaring at us. When leaving I expressed my dissatisfaction to him without any reaction from him. The other one was of no use either, telling me that its not her problem because shes finished her day. I have already been here several times and I will NEVER go back there again!!!

There was nothing left on the menu, the waitress had to come back 3 times to tell us that what we had chosen was no longer there.. In addition, gas station toilets on the 20 are cleaner than the bathrooms in this restaurant. Oh and I ordered a pina colada, the coconut milk was sour... it tasted really bad... in short, we wont be going back there.

Nice place for a cocktail and starter. We went to the terrace in the afternoon. Much appreciated

Great teamwork between the floor staff (no one knew how to open a bottle of wine) we had a good laugh Very good food and nice place. For your information, we opened the bottle of wine to help them.

Very slow service, after 1h30: still no meal and 8 customers in the restaurant Messy restaurant, sticky table New owner but clearly nothing has changed since our first visit

No service at all, waited for more than 30 minutes on the terrace and no one ever came to take my order, the staff talks to each other and texts on their cell phones and does not take their customers into account. Worst place Ive ever been I dont recommend at all

pitiful service, I would never return, shaker place number 1!

Even when the restaurant is short of staff they provide good service or manage to compensate in other ways. Ive been there 3 times and have never been disappointed. An excellent place to spend dinner with family or friends.

The meal was truly excellent! But the waiters are real little girls who are just on cell phones everywhere and they play the music really too loud....

No service, we are extremely disappointed. The meals were cold, we were alone in the restaurant, the service was much too long, 40 minutes before we got our drinks! We will never return to this place.

The service a big zero Food a big zero (it was cold) There was no one in the restaurant, we were patient and courteous but I think it was laughing at us!!! The waitress was wrong about the drinks, the alcohol, the meals, the bill. Too bad we had already been to the big luxury in Sherbrook and we loved it Hoping who makes changes!!!

If it were possible to choose 0 stars, thats what I would have chosen. We went to eat on Sunday October 9 around 2:30 p.m. because we were passing through Victoriaville. We were alone in the restaurant when we arrived. We know the chain and usually enjoy the food. The service was poor and it took a long time to prepare the meal because the waitress didnt send our order to the kitchen and the cook was always wandering around the restaurant or smoking outside. Loud music could be heard from the kitchen and the dining room at the same time, the atmosphere was unpleasant and cacophonous. We ordered 1 tofu poke, 1 Asian salad and 1 Philly grilled cheese steak. The only meal that was decent was the grilled cheese. As for the salad and poke, the dishes were terrible: half of the ingredients were missing, the portions were abnormally small and looked nothing like the dishes usually served. Also, the pineapples were no longer good. The tables and menus were dirty and sticky. We paid because we were out of time and there was only one waitress but seriously it was unacceptable to pay that price for what we received. A restaurant to forget.

Very nice place! Very good!

It was a first for me and I recommend it to everyone I will go back and go back again and again. One of the best restaurants I have had the chance to try And whats more, in my town of Victoriaville Thank you It was SUCCULENT

We traveled to Trois-Rivières specifically to have our first luxury experience. This experience was very disappointing; firstly it took 20 minutes for the waiter to come to us, then I received a bloody without ice it was lukewarm, the long haired cooks did not carry any net, me and my sister did not receive the right ones orders she received the wrong burger and my sweet potato fries turned into Poutine! The fault did not seem to come from the waiter, because he had ordered the right items, but the kitchen did not prepare the right dishes! In addition to the lack of professionalism, the other waitress was on her cell phone in front of us at the counter instead of working. Embarrassing.

with the. new organization, we had a very nice evening and excellent food!

Ordered Doordash the mac and cheese! Very good!

Doordash order. 2 Deluxe Burger plates with poutine. Very satisfied. Delicious!

The service was really bad after 25 minutes we received water without a hello or greeting from the waitress... The service in general was bad and the attitude of the waitress too, but the franchiser came see us and we told him of our dissatisfaction and he made up for all the mistakes by offering us shots and his friendly attitude and finally a great end to the evening, thanks a lot to Alex!!!

Passed last Tuesday. The service was not up to par for a restaurant in this price category. Arrived around 6:40 p.m., received the food after speaking about the time (the waitress had forgotten to serve us the dishes, I am convinced) around 8:15 p.m. Or 5 minutes after reminding him that we hadnt had our meal. The dishes arrived not fresh, apart from a poutine that they brought around 8:20 p.m. I dont recommend anyone to go there. Even the pitcher of Sangria was rubbish, there was more ice than anything in that pitcher. Really disappointing place.

Poor service, hairy fries, decaled mini burger and well-cooked medium rare steak in the end

Great evening, super jovial people, excellent food!! Great choice of drinks too

I went there quite early on Friday, there werent too many people when we arrived but still, it took a long time before the waitress even took our order. We were given hot water, it took 45 minutes before we received our drinks, 15 minutes more for my mini Burger with a meatball that looked pre-chewed and a tomato that looked for being dipped in its juice... Subsequently, I received a steak which was supposed to be medium-rare, completely overcooked, almost boot sole!!! In addition the steak came without the salad, I had to remind the waitress that my meal came with a salad... Oh and thats without counting the fries with roots.. I understand who might be a new team in the kitchen but there should at least be a chef who ensures the quality of the meals that comes out in my opinion... In short, I wanted to try a new restaurant for my party and finally I passed 2 hours of just being disappointed... At least the waitress and the busboy were friendly and I thank the waitress for her patience but for the rest it was slightly pathetic.

Second visit, the atmosphere was good, the food excellent! Thank you very much for the warm welcome and service from Audrey and Alex!

Very happy that its re-opened :)

It might be interesting to install a second air conditioning since it was extremely hot, despite the doors being open. The service was unfortunately long (1h30 to get our meals). Fewer choice of starters since no longer available. The waitresses seemed overwhelmed and with little customer service experience. It could be interesting to put a queen who could delegate tasks to her bees ;)! Food wise, the chicken burger and the luxury Mac and cheese were good. P.s I didn t have any hairy fries

Beautiful veggie menu!

Decent service but more or less interested. The Mac&Cheese is good. That said, its a bit expensive for what it is and the quantity. I came away feeling like it was ok but not wow.

Disappointing food and very ordinary service

Great atmosphere, quick order, impeccable service and people are positive, in short, I recommend it

Super nice experience! Music, service, drinks, food everything was very good! Very affordable compared to other equivalent places in Sherbrooke, Montreal or Quebec.

Very disappointed by the dishes at LGros Luxe Victo. After reopening in September 2022, we went there and the plates were cold and my friends tattertots poutine was way too small (10 tattertots for $14). It wasnt always like this. I dont know what made it not great this time.

Very good food, the service is long and above all ineffective the waitresses often walk around empty handed for nothing. Verification of vaccination passport not respected most of the time. The barmaid didnt know what a Margarita was and the glass was half full.

Interesting menu and nice atmosphere

Good food but not expensive

Quiet atmosphere, you can talk to each other without raising your voice, courteous staff, clear explanation of the menu

Really a very nice place, excellent food and very nice atmosphere! Beautiful menu and lots of choice for vegetarians!

Really good burger and has an English menu

Everything is great but the price is a bit high.

Good

Magic

Very good. Great service and the spicy sauce... yum! We left with a bottle.

Nice atmosphere

Very good fish burger. A delight.

We eat very well, courteous service

The boss is really rude!!! He doesnt want us to get drunk on the driveway

Dont remember

The nachos were super good with availability without reservation. Good quality food with vegetarian option. Welcoming and familiar staff.

Very nice place, the food is excellent as well as the drinks, the staff is very accessible and frequently asks you during their visits if everything is okay at your table, in short I recommend it to everyone!

Wow the new terrace is f Awesome. The toppings are great!

We went there with a couple of friends and we really liked it. I think the only criticism we had observed was the decor which was not always homogeneous with the rest loll and that the servers were completely unrecognizable from the customers, given that they were not uniformed... But its is just an opinion, like you or dont like you

Super bugger

The steak was just stupid the only problem is that it wasnt big enough otherwise the place is great and the service is an A+ I really recommend.

Excellent food and very good service

I ate the worst tartare of my life! The tuna was not too fresh, there was more seaweed than tuna and the portion was tiny. The very ordinary salad.. I ate my fries which were good.. The fried pickles are good.. but not enough to convince me to go back..

Good food but a little expensive for the bill.

Great food and very good service.

The deluxe burger is simply divine! A+ staff I recommend it!

Very good, really nice discovery! Super nice waitress!

The people in the kitchen are awesome!

Lovely welcome, good salad, breathtaking desert.

Special beautiful place

Fun times, better be when you spend 300$ in an evening. *Sigh* happy birthday to me I guess

Good food...only good times

This is my first visit to this restaurant. Very tasteful antique decor. The food is excellent and the waiter very friendly.

Good atmosphere. Good cocktail. Well located in the city center

Excellent starters and meals, copious portions, super friendly employees, good cocktails and magnificent atmosphere. We were very pleasantly surprised for our first visit! We will return there, thats for sure!

Wow

Incredible service and food

Excellent vegan poutine!

Delicious food at a good price!!! Best ribs in town made in their own smokehouse. I recommend the lobster bisque mac n cheese with half ribs, fried pickles, as well as fried cookie dough and finally the vegan fried chicken which is also really impressive! Beautiful atmosphere and really friendly and attentive servers! I love this place which brings young energy to Victoriaville!

Best spot in Victoriaville!!! Impeccable service. I highly recommend.

Very good menu, but large portions and in my opinion little variety. The desserts are excellent though! My favorite restaurant for desserts, the sugar tart is a must!

Great place very clean, excellent service the waiter was really very attentive. Varied food up to date, very good and beautiful presentation, one of the Top restaurants in Victoriaville