Swiss Chalet in Wasaga Beach

333 Main St, Wasaga Beach, ON L9Z 0B6, Canada

★★★★☆
(1257 reviews)
Categories: Restaurant

About

Swiss Chalet in Wasaga Beach, ON is an iconic Canadian restaurant, proudly serving up its famous Rotisserie Chicken, slow-roasted over an open flame, as well as Fresh-Cut Fries, Smoky BBQ Ribs, & their top-secret Signature Chalet Sauce. We also have delicious sandwiches, appetizers, & desserts, or let us do the cooking with our Family PAK special which feeds 4 for a great price! Enjoy the convenience of dine-in, takeout, or delivery, as whenever & wherever you’re craving the taste of Canadian comfort food, we have you covered. Download our mobile app & get access to exclusive deals. We’re proud to be Masters of the Rotisserie & Grill, welcoming Canadian families since 1954, & serving up our famous Chalet Hospitality from our family to yo...

Website
swisschalet.com
Address
333 Main St, Wasaga Beach, ON L9Z 0B6, Canada
Plus Code
GXFV+GP Wasaga Beach, Ontario, Canada
Time Zone
America/Toronto

Business Hours

Monday
11 AM–10 PM
Tuesday
11:30 AM–3 PM
Wednesday
Closed
Thursday
11:30 AM–8 PM
Friday
11 AM–10 PM
Saturday
11 AM–10 PM
Sunday
11 AM–10 PM

Services

Service options
Outdoor seating Kerbside pickup No-contact delivery Delivery Takeaway Dine-in
Accessibility
Wheelchair-accessible car park Wheelchair-accessible entrance Wheelchair-accessible seating Wheelchair-accessible toilet
Offerings
Alcohol All you can eat Beer Braille menu Cocktails Coffee Halal food Healthy options Late-night food Small plates Spirits Vegetarian options Wine
Dining options
Lunch Dinner Counter service Dessert Seating
Amenities
Bar on site Toilets Wi-Fi Wi-Fi
Atmosphere
Casual
Crowd
Family friendly Groups
Planning
Accepts reservations
Payments
Credit cards Debit cards NFC mobile payments Credit cards
Children
Good for kids High chairs Kids' menu
Parking
Free of charge street parking Free parking lot Parking

Photos

Reviews

4.1
★★★★☆
1257 reviews

Most Mentioned

server (42) order (30) delivery (30) management (30) dining (21) ribs (19) robot (9) spring rolls (8) chicken dinner (6) dark meat (5)
5 stars
784
4 stars
186
3 stars
88
2 stars
50
1 stars
149
★★★★★
December 12, 2024

Kyle, the server was very efficient. Quick and of course quick delivery with the food. your food menu was very filling. Good quality and extremely good value for the money. we also used a coupon. it was very helpful and I suggest you continue on with your discount coupons! Best wishes to a staff here in Wasilla beach. We will visit again in new year.... You're truly KB.

★★★★★
December 11, 2024

had an exceptional experience at Swiss Chalet, thanks to our amazing server, Brooklyn. She was attentive, friendly, and went above and beyond to ensure we had a great meal. Her recommendations were spot-on, and she made us feel right at home. Excellent service from start to finish—Brooklyn truly made our visit memorable!

★★★★★
November 21, 2024

Brooklyn made the experience extra special with her attentiveness and pleasant demeanour! The festive special didn’t disappoint! Loved the robot.

★★★★★
November 19, 2024

Once again we were greeted by Kyle and Jennifer who always have a great energy. Kyle is the ultimate service and Jennifer is a happy ball of fun. Our food was awesome! Almost more than we could eat and fresh and delicious. What great value for good, healthy food. Thank you.

November 8, 2024

We had the festive special what a waist of money the chicken was over cooked the fries were half cooked ordered small grave got charge for but didn't get grave they just through everything in the box the person at cash wasnt very noce didnt give opsion on how to pay asked for manager she said there wasnt one wouldn't recamend this Swiss chalet at wasaga beach

★★★★★
September 1, 2024

My 10 year-old and I had the best dinner at this Swiss Chalet in Wasaga Beach. The service was fast from the beginning, even though they were very busy when we arrived. The entire staff were very accomodating and friendly. The food was amazing. My chicken pot pie came straight from the kitchen hot and perfectly cooked. The mashed potatoes were the best my daughter has had in a while. We had a great dinner and left very satisfied.

★★★
August 24, 2024

Food was awesome. Our waitress should have gone into something other than waitressing. Took forever to get our food. Only time she checked on us was when she wanted to know if we were done. Really seemed put out when kids wanted their dessert which was included with their meal. Brought our food and then left us with no cutlery for almost 10 min. Brought us some dirty looking knives and forks. Kids used their fingers to eat fries and chicken strips.

★★★★★
February 11, 2023

9 Year ago today, my father passed away. So I decided I didn't want to be sat alone in the apartment. I tried to think of a restaurant that I could go to, somewhere I always went as a kid and somewhere that hadn't changed over the years and somewhere that my dad always loved. I am so glad I opted for Swiss Chalet. Once again, I was super happy with all the food and glad to see that, unlike other places, it hasn't gone down hill. Everything was absolutely delicious. The restaurant was pristine and the staff were really polite and fast to respond. I know my dad would have approved. Thank you for a delightful night and I will definitely be coming in again.

★★★★★
December 22, 2024

Jennifer was super nice Kid-friendliness: they re super friendly Food : 5/5 |

★★★★★
December 22, 2024

Jennifer was awesome

★★
December 22, 2024

Ordered fresh cut fries and they were completely dried out horrible tasting.

★★★★★
December 22, 2024

Jennifer was awesome!

★★★★★
December 21, 2024

Ordered delivery, some of our order was missing and they made it right. They delivered us our missing items. They have earned my loyalty and my future business. Thank you, your food is amazing.

★★★★★
December 16, 2024

Thank you Swiss chalet in wasaga beach So happy with your great meals .your wonderfull service.the whole staff. So friendly caring and efficient. We dine there at least once a week.love it Hello to the new waitress Taylor d.you are great.just like the whole staff.love you.and so do all of the seniors.here.so great to have you here in wasaga.

★★★★★
December 16, 2024

Nice friendly restaurant. Our server Kyle was very efficient and quick and dealt with our coupon easily. Hes a valuable employee.

★★
December 16, 2024

After making the trip to our WB Swiss Chalet at 545 pm for the Family Festive Feast for our supper: I Ordered the choice of 4 sides which consisted of 2 Fries, one Cesare Salad, one mixed garden veg..Chicken cut in quarters please .Order came fairly quick but the racket in the kitchen of laughing and shouting and having to have the fellow at the counter repeat several times the order.....ok so far? when we arrived back home with the order for out friends it was found out that there were NO fries, NO salad dressing and chicken so dry it was uneatable ( thank goodness for the sauce_and not cut : BUT NO Fries!! Really folks, this is just unacceptable......Called and spoke to the manager named Wendy and she offered to send out the fries but we had eaten what we had ..she assured me that if we went again that she would make it right: went today, she wasnt there and the girl behind the counter said the manager wasnt in and wouldnt do anything, so we ordered 2 half chicken dinners..somehow we got an extra order of fries, and 4 extra sauces and no butter for the rolls.....not going back and I would suggest anyone who does, check you order before you leave These dinner are not inexpensive and not getting what youve paid for is not right. Shame on the owners Swiss Chalet Wasaga Beachl

★★★★
December 16, 2024

Very busy dining room. Made reservations for 7 and ended up in 1 booth. Not happy. Server ...Kyle...made the whole experience great and have return customers. He looked after us above and beyond and turned a negative experience into a huge positive. Food : 4/5

★★★★★
December 16, 2024

Always great food,Jennifer is full of happy energy , just what you need.

★★★★★
December 16, 2024

Very festive atmosphere, our wait person Jennifer#17 was most helpfull with menu, specials offered and ongoing contest happening. She was very entertaining and joyfull, we enjoyed our meal here Parking: Guessing 60 + spots, two wheel chair spaces I noticed closest to main doors, will automatic door openers

December 9, 2024

The temperature in the restaurant was cold. The service was extremely slow. The food took way too long to come out when the restaurant wasnt busy. No cutlery given. No spoon for the soup. Asked twice to get butter for the potatoes and challet sauce for the sandwich. Had to return the coffee, which was cold and tasted old, but still on the bill. No one asked about anything during the meal. The serving robot did more than any human server did, as at least it brought the food to the table....finally. Wouldnt recommend, worst dining experience we have ever had.

★★★★★
December 9, 2024

taylor was fabulous!!!! Kid-friendliness: that s Food : 5/5 |

★★★★★
December 9, 2024

Cassidy was very good at her job. Quite helpful and friendly and made our lunch wonderful. Thank you Janey Dietary restrictions: Cassidy was helpful in leaving out what I couldn t eat. Thank you

★★★★★
Local Guide
December 2, 2024

Jennifer was AMAZING!

★★★★★
December 2, 2024

Jennifer is the most friendly, outgoing an efficient waitress. We miss her when she isnt here Parking: Enough

★★★★★
December 2, 2024

Fantastic service from Jennifer. Food was nice and hot

★★★★
November 25, 2024

Taylor did a grwt job with out team lunch. Quuck service and accurate

★★★★★
November 25, 2024

Went to Swiss Chalet in Wasaga Beach between hockey games at the Silver Stick Tournament, had a great experience!

★★★★★
November 25, 2024

Taylor B was great with our large group.

★★★★★
November 25, 2024

Thanks Taylor B!

★★★★★
November 25, 2024

The food, service and atmosphere was fantastic! Parking: Taylor was absolutely great! Kid-friendliness: Even though the kids were savages Taylor was able to refrain from choking them out. Thus, in short, she was very kid-friendly :)

★★★★
November 25, 2024

Jenn. Is the best server you have

★★★★★
November 25, 2024

Amazing and so kind! Kid-friendliness: Jennifer is amazing Food : 5/5 |

★★★★★
November 25, 2024

JENNIFER was amazing

★★★★★
November 25, 2024

Jennifer the waitress was amazing and the best ever

★★★★★
November 25, 2024

Jennifer is the best server. Kind. Friendly. Adds the personal touch always ! Parking: Good parking Food : 5/5 |

★★★★
November 25, 2024

Jen was a great waitress and food was great but took a long time to come out. Wheelchair accessibility: Easy to get in and out of seats Food : 3/5 |

★★★★★
November 23, 2024

Excellently sever by Taylor B was awesome

★★★★★
November 23, 2024

Very pleasant great service from Tracey. We will be back.

★★★★★
November 23, 2024

Tracy was wonderful. Great service.

★★★★★
November 23, 2024

Tracey was wonderful as always - she is so personable, helpful and polite - she is adefinitely an asset to the store

★★★★★
November 23, 2024

This is our favorite Swiss chalet the fries are always hot and fresh, the chicken is always amazing! The service is top notch! they are very polite and helpful at the take out counter thank you very much!

★★★★★
November 23, 2024

Tracey our waitress was very sweet!

★★★★★
November 23, 2024

Tracey did a fantastic job. Very personable

★★★★★
November 23, 2024

Tracey was our server today and she was amazing. Very fast and friendly service. She was great with my kids and made sure they had fun when the robot brought our food! Thank you Tracey! Kid-friendliness: The robot is a hit with the kids, its why the ask to come eat here, and the great food of course!

★★★★★
November 23, 2024

Kid-friendliness: Birthday song sang by robot! Food

★★★★★
November 23, 2024

really good amazing awsome

★★★★★
November 23, 2024

Our server Tay was friendly and efficient.

★★★★★
November 23, 2024

Salad was delicious. Tracey gave excellent service and good advice on different selections. Will return for sure.

★★★★★
November 23, 2024

Thanks Tracey, you were awesome!!

★★★★★
November 23, 2024

We had a great experience at the Wasaga location! The food was hot and our server (Jennifer) was awesome! I have celiac and she was aware of what it was and she started up the gluten free fryer for me! Best dinner ever. Dietary restrictions: Quite a few options for gluten free!

★★★★★
November 23, 2024

Tay was an excellent server. We enjoyed our lunch

★★★★★
November 23, 2024

Tracey was the best server , looked after us very well . I will be back the food was delicious

★★★★★
November 23, 2024

Excellent service very friendly Staff. There s one waitress in particular, very friendly sense of humor. Her name is Tracy. :)

★★★★★
November 23, 2024

Awsome food and server Tracey Parking: Great Kid-friendliness: Super kind servers especially Tracey

★★★★★
November 23, 2024

trasy server.great food and service. and the server was very friendly and awesome

★★★★★
November 23, 2024

Tracey our server was absolutely amazing. Very friendly, very sociable and had a lot of fun with us. She made our experience here especially great. Thank you!!

★★★★★
November 23, 2024

Tracey was fantastic, she was so fun and excellent service.

★★★★
November 23, 2024

Good over all service and food.

★★★★★
November 23, 2024

Good food and good service!

★★★★★
Local Guide
November 23, 2024

Great food excellent service.

★★★★★
November 23, 2024

Had a dinner here tonight with a U11 hockey team. The staff handled a group of rambunctious boys beautifully, figured out multiple orders of kids sitting without parents, and then the owner personally came by to chat with us. When we left, SHE thanked US for coming in. Would absolutely recommend this restaurant for a family or large group party.

★★★★★
November 23, 2024

Taylor B was awesome! Excellent service and professionalism! Taylor is the best and deserves a raise! Thank you Taylor B!

★★★★★
November 23, 2024

Taylor was a great waitress! Good food. Will be back Parking: The parking is great Food : 5/5 |

★★★★★
November 23, 2024

Excellent customer service. I just ordered 2 Festive dinners . The manager/owner, Jason was accommodating and had my ordered delivered to my friends place even though the house is out of their delivery scope. Jason is a true testament of excellent customer service

★★★★★
Local Guide
November 23, 2024

Jenn is our favorite server..we like having her when we come into swiss chalet

★★★★★
November 23, 2024

Jennifer was amazing thank you

★★★★★
November 23, 2024

Jennifer

★★★★★
November 23, 2024

Jennifer our waitress was fantastic and somehow even made the food taste better with her words.

★★★★★
November 23, 2024

Great service from Jennifer our server. Parking: Wasaga Beach Food : 5/5 |

★★★★
November 23, 2024

Was not asked what kind of dressing we wanted on garden salad. And then French dressing was put on and we were tod it was Italian dressing

★★★★★
November 23, 2024

Just visited tonight. Our server was Kyle and he was fantastic, and very efficient. The food was fresh and tasty. I will be returning!

★★★★★
November 23, 2024

Excellent dinner and Kyle was a fantastic server. Friendly and very professional. We will be back soon.

★★★★★
November 23, 2024

Taylor B was awesome. Great service and a wonderful personality.

★★★★★
Local Guide
November 23, 2024

Taylor B was a great hostess. Very attentive and polite. Came quickly to take our order, delivered it with drinks in a timely manner. She was a delight for my first time here. Thsnk you Taylor B!!

★★★★★
November 23, 2024

Taylor B was a delight Kid-friendliness: Great kids meal Food : 5/5 |

★★★★★
November 23, 2024

jennifer was a great and friendly server !!

★★★★★
November 23, 2024

Music a little too loud

★★★★★
November 23, 2024

Great waitress!! Very attentive!

★★★★★
November 23, 2024

Fast service and hot food. Taylor was very friendly and great customer service. Always came by to see how everything was and if we needed anything else. We will be back. Thank you Taylor

★★★★★
November 23, 2024

Good food . Nice customer service done by jenneier love to eat at swiss chalet Vegetarian options: No Dietary restrictions: No Kid-friendliness: No Wheelchair accessibility: No

★★★★★
Local Guide
October 23, 2024

Went to the take out.... Both girls were extremely helpful and polite! Fries were hot. The bun was the freshest I have ever had compared to other swiss chalet Thank you very much!!!!

★★★★★
October 23, 2024

Another great meal at the Wasaga Swiss Chalet. Tracey our waitress was great!!! We will be back soon.

★★★★★
October 23, 2024

Jennifer was awesome. Service was excellent. She has a great personality and very hard worker. Thank you Jennifer. Job well done Kid-friendliness: Very kind and friendly environment

★★★★★
October 23, 2024

Tracey was really nice and sweet. She gave toys and stickers to our kids! Food is great!

★★★★★
Local Guide
October 23, 2024

Good hamburger really good fries.the service was really good I loved the moving robot....amazing place pie look delicious

★★★★★
October 23, 2024

Our server Jenifer was fabulous as usual.

★★★★
October 23, 2024

Jennifer was great. Thanks

★★★★★
October 23, 2024

I am Chilean and when I went to that restaurant yesterday. I cant believe that. Such an atmosphere, such a good service with a robot and super delicious food, without a doubt they deserve the 20 stars

★★★★
October 23, 2024

Jennifer was extremely friendly and very upbeat, super service :-) Parking: Wasaga Beach Food : 4/5 |

★★★★★
October 23, 2024

Extremely friendly

★★★★★
October 23, 2024

Jenny was wonderful, service was quick and attentive.

Local Guide
October 23, 2024

After sitting waiting an hour and a half for our meals on mother s 75th birthday dinner our food came out cold and still no cutlery. After waiting 20 minutes for cutlery and the food was beyond cold, we needed to go. $70 charged for the 5 appetizers that were less than desirable. Not impressed. The attitude from the waitress was beyond rude. Not a happy birthday to mother.

October 23, 2024

Arrived at restaurant at 5:18 for mother s 75th birthday dinner. We were seated right away, drink orders were taken, they were slow coming sodas and a water. The first part of our group had just received their drinks as we d ordered. We had ordered 5 apps, no cutler had been left at table, our perigees, spring rolls and garlic loaf had arrived. We ordered dinner at same time as apps, after finishing our apps we had talked about not seeing our waitress for some time. I belive the time was near 630 at this point. Still no cutlery. At around 640 our waitress appears with our food mentioning the kitchen was back logged and hands out the food. Fries cold, dressing cold, chicken heat lamp warm cool in the centre. No cutlery. Waitress is mia again, mother gets up to go ask for cutlery as waitress shows back up and rudely says I m working on it. Then a few moments later emerges with cutlery. Now our already sub par food has been sitting in front of us no cutlery in hand for 20 Mins. I had ordered soup as my side and the cheddar cheese on top still not melted into the soup. Oh and still no soup spoon. Waitress rudely says I ll get the manager after commenting the food is now cold. After sitting waiting and waiting what feels like a lifetime with a plate of cold food in front of us. The waitress reappears and rudely says they re remaking everything and walks off. Everyone with empty soda cup still, we sit and sit. Offer out cutlery to the table behind us as they had food in front of them and no cutlery, we ve had enough approach another waitress in a different section and say hey we just want to pay whatever our bill is and get out of here it s been 2 hours. The manager offers for us to wait on our meals to go we say we are done at this point and she has the rude waitress cash us out for the five appetizers and drinks, $68.85, we paid cash. No sorry, no gratitude. What a disappointing experience.

★★★★★
Local Guide
October 23, 2024

Tracey is kind and personable and fast and has a great memory she remembers us and the kids every time !

★★★★★
October 23, 2024

Amazing waitress Tracey! Great service, excellent food!

★★★★
October 23, 2024

Tracey was amazing. Decent chicken wrap too

★★★★★
October 23, 2024

Tracey was our server. Very good service! Thanks Tracey! Parking: Lots of room Kid-friendliness: Kid friendly Wheelchair accessibility: Accessibility for wheelchairs

★★★
October 23, 2024

I hadnt been to one for a while for chicken and didnt like it that much, the seasoning sucks and I wish they cooked it a little extra.

★★★★★
October 23, 2024

Loved the gluten free chicken, sauce and fries with the gluten free fryer. Ask for Jenn, the kids loved her!

★★★★★
October 23, 2024

I was here With my. Family and everyworker was very nice And happy Food

★★★★★
October 23, 2024

Me and my family come here all the time we really enjoy the service jen and Kyle are really great servers

★★★★★
October 23, 2024

The chicken was amazing today and Jola was a wonderful woman who provided sensational service.

★★★★★
October 23, 2024

Jennifer was an AMAZING server - because of her we will be back ! So great!

★★★★★
October 23, 2024

Thank you amazing! Thanks girl for everything! Yes Jen #Jennifer

★★★★★
October 23, 2024

#Jennifer #Jen I went to Swiss chalet for dinner, what an amazing customer service experience everything was perfect! Jen made dinner more than just going out to eat dinner. She was super fun and upbeat plus had lots of knowledge which made an amazing dining experience! Will definitely come back to Jen Swiss chalet Wasaga beach keep it up!

★★★★★
October 23, 2024

Jennifer was great

★★★★★
September 23, 2024

We came to Swiss Chalet in Wasaga beach for a late lunch. The food was delicious, the portions were huge enough to take leftovers home. Tracey our waitress was great with our children, she made sure we had everything we needed and made them feel special. We will definitely return to this location.

★★★★★
September 23, 2024

We came in to the restaurant after a morning at the beach. Tracey was very friendly with us and our hungry kids and made sure all food met my son s dietary restrictions. The food came fresh and hot, and there were plenty of options.

★★★★★
September 23, 2024

Tracey

★★★★★
September 23, 2024

Tracey was the best!!!! Great food. Great service. Thanks

★★★★★
September 23, 2024

The service here was amazing. And the employees are very nice.

★★★★★
September 23, 2024

Jenny was awesome

★★★★★
September 23, 2024

Parking: Parking is great! Food

★★★★★
September 23, 2024

Jennifer was a great waitress ! Thank you for a great experience

★★★★
September 23, 2024

Jennifer was a bright, cheerful, competent server. Full of life, humor and good service. Thanks! Food

★★★★★
September 23, 2024

Wasaga beach swiss chalet is our go to restaurant when we are in Wasaga! Last night they accommodated our party of 14 with very short notice. Our server Jennifer was awesome! She has served us several times this summer. She is always smiling, quick to remember us and a great server!!! We dine in with our special needs son and she is always making sure he is served quickly and taken care of. She has made us feel very comfortable bringing him out for dinner. Thanks for a great night, see you next spring.

★★★★★
Local Guide
September 23, 2024

Tayler

★★★★★
September 23, 2024

Taylor is the best. Very fast and nice

★★★★★
September 23, 2024

Taylor gave great service , friendly and enjoys her job

★★★★★
September 23, 2024

Taylor was very lovely to deal with

★★★★★
September 23, 2024

Taylor was an awesome server, handling a very busy restaurant with aplomb.

★★★★★
September 23, 2024

The hostess was very polite and friendly. she accomodated our table request. The server, Taylor, was very friendly and provided service with a smile. I had told her I had bad experience with the robot and my meals were cold in the past, she made sure to bring my meal directly from the back to table still hot. Excellent service. I know the goal with these robots is to reduce staff but it will be a shame. You cant replace excellent service with a robot.

★★★★
September 23, 2024

Taylor gave us excellent service.....

★★★★★
September 23, 2024

Always enjoyable

★★★★★
September 23, 2024

Jennifer was a great server on a busy night....southern Canuck sandwich is delicious and they make it well here. Kids love the robot server

★★★★★
Local Guide
September 23, 2024

Taylor and the staff were great, especially with our 2 kids! Thanks!

★★★★★
September 23, 2024

Service was excellent, waitress was very friendly and knowledgeable. Would definitely recommend this location!

★★★★★
September 23, 2024

Tracey was a terrific server!

★★★★
September 23, 2024

Great service from Tracy on a busy evening - food was a bit slow but to be expected when the restaurant was busy. Tracy was excellent and very friendly! Great with our toddler

★★
Local Guide
September 23, 2024

Staff has to seriously consider to stop the arguments in the kitchen at the pick up counter in front of customers

September 23, 2024

Waited over 15 mins just to see a server after being seated. I had fries spilled on me when my meal arrived to no sincere apology or compensation. Probably the WORST Swiss chalet I ve ever been to, personally. Will never go back. 1 star.

★★★★★
September 23, 2024

Taylor, our server, was great! Food came fast and was delicious! Thanks! We ll be back!!

★★★★★
September 23, 2024

Great experience every time I visit! Taylor and Wendy are experts in customer service! Highly recommended

September 23, 2024

Very Bad Experience. Our server Sheryl Was ver rude. We were 9 entered the place at 3:10 pm and order was taken in 10 minutes. After 30 minutes we were served with 3 appetizers orders and after that we kept waiting and waiting. At 4 pm I asked the server about how long it will take . One server said I will check and didn t come back with any answer. I asked again as we had 4 hungry kids waiting for food and her answer was this is not my station. I asked Sheryl again she she rudly said they are busy and can not help. I paid for what I was served and had to leave with hungry kids. Very Bad and unprofessional behaviour.

September 23, 2024

Went thru takeout to grab dinner last night. Was not impressed I waited almost 25 min for my food and the girl that served me was very rude. she was yelling and the cooks in the kitchen the last the was no different this store is very disorganized the last few times I have been here I have not been impressed ill be going to another location from now on.

★★★★★
September 23, 2024

Tracy was a awesome server. Fast service with a smile. Tip her well as she is worth it.

★★★★★
Local Guide
September 23, 2024

Where do I start?!?!? Tracey our server greeted us with the most warmest smile. Her personality is above 100% I love her. The food was exactly how I wanted it and I love this location

★★★★★
Local Guide
September 23, 2024

Always a good meal and great service at our local Swiss Chalet. One of my servers was Tracey and she is an awesome waitress!!!!

★★★★★
September 23, 2024

Tracey our server was excellent. She was very friendly, and quick.

★★★★
September 23, 2024

Tracey gave us great service Kid-friendliness: Our grandson had a great time. Food : 4/5 |

★★★★★
September 23, 2024

Taylor was a fantastic server. Loved everything about this experience Kid-friendliness: Very kid friendly Food : 5/5 |

★★★★
September 23, 2024

Fries were cold and chicken dry Parking: Close parking Food : 3/5 |

★★★★★
September 23, 2024

Swiss Chalet never disappoints. Service by Tracey was exceptional! And the robot was pretty cool too. We ll be back! Parking: Lots of room!

★★★★★
September 23, 2024

Tracey was very efficient and personable. We will be back! Food

★★★★★
Local Guide
September 23, 2024

My absolute favourite location!! The food is most excellent at this location. Its hot and fresh and done right. Im specifically talking about the loaded baked potato. Omg its amazing here!!!!! Ive ordered it at other locations but its nothing like how they prepare it here!! Also of note: the staff! My goodness, talk about hard working people with great efficacy in this restaurant. Special shout out to KYLE who was on point today. Thanks Kyle! 5/5 service. We ALWAYS eat here when we visit wasaga, which is fairly often. Thanks everyone for welcoming me and my family and always delivering deliciousness Kid-friendliness: Kid menus; kids colouring pages; treasure chest upon exit. And the staff are always so wonderful to my kids

★★★★★
September 23, 2024

Jenny is an amazing server, loves her job! We had a great meal and dining experience

★★★★
September 23, 2024

Awesome experience with Jen great energy!!

★★★★★
September 23, 2024

Jennifer was great and the food was excellent!

★★★★★
September 23, 2024

Love the robot and they kill the spiders

★★★★★
August 23, 2024

New owners really have made a big difference. The outdoor space is great for dinning and a beverage too.

August 23, 2024

Went to the Swiss chalet tonight was sitting for 20 minutes before anybody even came to take a drink order sitting there for one hour and still no food and people behind us got the wrong order and they left multiple families walking out of this restaurant today really bad service bad attitude from the servers telling me that I should expect this week. This is Wasaga beach you know Just a horrible place. Don t waste your time to go to this location.

★★★★★
August 23, 2024

Nice foods amazing service Absolutely fantastic experience with Jennifer, her positive attitude and genuine kindness make every interaction a pleasure. Highly recommended for her excellent spirit and professionalism! Thanks Jennifer

★★★★
Local Guide
August 23, 2024

Fast and efficient service. Waitress not very smiling but fast and precise. Dry and stiff rib.

★★
August 23, 2024

Service was slow, waitress seemed out of it, food wasn t the best but not bad

★★★★★
August 23, 2024

Thanks Tracey, amazing service at our daughters birthday celebration

★★★★
Local Guide
August 23, 2024

Ordered the family pack with the ribs chicken and ribs were great buns and mashed potatoes were great as well the fries were a bit soggy but that s expected with delivery I wasn t happy with the rice at all it was really dry and didn t taste fresh or live up to the rest of the meal at all .

★★★★★
August 23, 2024

Tracey Parking: N/A Food : 5/5 |

★★★★★
August 23, 2024

New owners really nice. Friendly atmosphere. Jennifer is a terrific server. Works hard to make the experience fun.

★★★★★
August 23, 2024

We had an amazing dining experience! Our Great dinner tonight! Our server Jen was awesome. Her attentive service added a special touch. Food

August 23, 2024

I went to dinner tonight with family and we waited over 45 min for our food. The staff was lost and there was no manger around that I could speak to. Myself and my family are sorely disappointed and will not be back.

★★★★★
August 23, 2024

This Swiss rocks. Staff are on the ball and food is as always hot and yummy.

★★★★★
Local Guide
August 23, 2024

Excellent food and service.

★★★★★
August 23, 2024

The service was great and the food was cooked perfectly.

★★★★★
August 23, 2024

Dana is awesome!!!!

★★★★★
August 23, 2024

Jenifer was extraordinary Best service of the year Very friendly and likable We will come back just to see her again ! The mother like strawberry, Louisette

★★★★★
Local Guide
August 23, 2024

Jennifer gave great service and food was great!

★★★
August 23, 2024

Food was good. Service and food was on the slow side but they were busy so I didnt want to deduct too much.

August 23, 2024

We entered your store and waited to be seated. Servers passed us by, but yet no one acknowledged us and said someone will be right with you, 6 min Later the seater greeter came out of the washroom, With no apology, not even a hello. we asked to sit at a booth. She seemed a little spacey and did not answer, but I walked towards the booth. We then sat down for another 5 minutes, with no acknowledgement without our server coming to us and telling us he will be right with us or anyone for that matter coming to say someone will be right with you. Finally, our server came he seemed extremely rushed, was taking our orders, but his eyes were wandering everywhere, but focussing on us the customers. Our food came out. He was very polite. Once we were done our food, a check was placed on the table by the cedar greeter along with her requesting how payment would be made. We were not offered dessert, coffee, tea, even bowl. Your staff needs to be Trained on how to deal with people and courtesy and politeness, along with the manager who did not even acknowledge us. So coming from the leader, the troops follow if it s not being shown, they are not going to do it. I would say this has to be the worst of that I ve ever been to and I am from Toronto. You would think from a small place like Wasaga Beach. The service would be excellent, but it was horrific.

★★★★★
August 23, 2024

Tracey made our birthday party a fantastic experience! Kid-friendliness: They re very family friendly! Food : 5/5 |

★★★★★
July 23, 2024

Tracey was amazing

★★★★★
July 23, 2024

Jennifer was a great server

★★★
Local Guide
July 23, 2024

Food is always good here, but the service not so much. Im pretty sure our server was high, she would barely speak and barely acknowledged us. Not to mention when we were all seated the hostess put a serving tray right above our booth.

★★★★★
Local Guide
July 23, 2024

I don t usually enjoy Swiss Chalet, but this one was actually great. The food was very delicious! I don t know the waiter s name, but he wore glasses and had short hair, and his service was AMAZING! He was incredibly polite and apologized when things took too long, which he shouldn t have to, but he was very respectful. He should get a raise! Such a good person.

★★★★★
July 23, 2024

Despite a very busy canada day, Swiss Chalet Wasaga was a great experience. Bill and Bernie were really great. We were served in great time even though it was super busy. Customer service was amazing. However a little piece of feedback the chicken was very dry.

★★★★★
July 23, 2024

Great service with Tracey!

★★★★★
July 23, 2024

Very happy with our visit at Swiss Chalet Wasaga. Good food! Very nice and friendly waitress Jennifer. My son said She was the funniest waiter I ever had . Definitely recommend Swiss Chalet in Wasaga.

★★★★★
July 23, 2024

AMAZING SERVICE ! TRACEY WAS SO SWEET ! FOOD WAS EXECELLENT !

★★★★★
July 23, 2024

Tracy at Swiss chalet Wasaga beach was awesome, she was very prompt and friendly.

★★★★★
Local Guide
July 23, 2024

Tracey was amazing very friendly and made us feel very welcome. Food was great!

★★★★
July 23, 2024

All good Parking: Wasaga beach Food : 4/5 |

★★★★★
July 23, 2024

Firsr time at Swiss Chalet in Wasaga.. will definitely be back.. thanks Tracey!

★★★★★
July 23, 2024

Dinner was a treat as we no longer have Swiss Chalet in our province. Our server Tracey was great!

★★★★★
July 23, 2024

Swiss Chalet is always a good family friendly option. Our server Tracey was very kind, and made sure our kids had a great experience.

★★★★★
July 23, 2024

Tracey was amazing. Service and food was amazing.

★★★★★
July 23, 2024

Friendly and accommodating. Tracey was a great server and made our lunch experience a great one.

★★★★★
July 23, 2024

In the past, service has struggled at the Wasaga Beach location. Very long wait, incorrect orders and forgetful servers. Kyle served tonight and was the best server I have experienced at any Swiss Chalet. He was all business but it was; quick, accurate, hot and delicious. Very well done Kyle. I wish all the servers were like you. Just a great experience tonight.

July 23, 2024

went to takeout on friday night the service was horrible. the cashier couldn t even understand me and the manager was clueless. my order was supposed to be ready within 10 minutes, I waited 30 minutes. I got home to cold food and items missing, went back and they didn t apologize or anything, it was very disorganized and I will not be back again.

★★★★★
July 23, 2024

amazing place food is great and wendys a g

★★★★★
July 23, 2024

An amazing location to have dinner with your family! Kyle and the owner were AMAZING thank you for the delicious food :)

★★★★★
Local Guide
July 23, 2024

Jennifer was great Amazing food Very friendly Food : 5/5

★★★★
Local Guide
July 23, 2024

I use the take out. Its funny how the chicken is smaller but the price is bigger.

★★★★★
July 23, 2024

I ordered Take Out for my familys dinner the other night and i was impressed how fast the Take out process was. Emma was very nice to deal with. Friendly and hard working! I was also impressed that Bill (one of the managers) took the time to come over and chat with me when i had a question. Most would have said that they didnt have time, but Bill came over and answered my question, then just continued to chat without making me feel rushed or that i was bothering him! Oh ya, and the food was really good too :)

★★★★★
July 23, 2024

Good. Service Kid-friendliness: Friendly staff Food : 5/5 |

★★★★★
Local Guide
July 23, 2024

Our server Jennifer was amazing!!

July 23, 2024

Charged twice for my meal,once on giftcard then on debit they said not enough on giftcard. I checked once outside and saw they took the pymt off the giftcard. Went back in and had to fight to get My second ptmt back, wrote to head office, they forwarded to appropriate depth. Heard nothing back other than an email rating their service

★★★★
Local Guide
July 23, 2024

Always good!

★★★★★
July 23, 2024

Was served by Jennifer, was very helpful and kind! Very much recommended

★★★★★
July 23, 2024

Great Service by Jennifer. Wendy is an absolute sweetheart.

July 23, 2024

Service was quite delayed. Waited approx an hour for someone to come take our order, and it wasn t very busy. Server himself was great but again very slow.

★★★★★
July 23, 2024

We came to Swiss chalet after a very long day driving. We were greeting with a very friendly face named Jennifer. She made our dinning experience so enjoyable we will never forget it!

★★★★★
July 23, 2024

Meal was awesome and Tracey is an awesome server.

★★★★★
July 23, 2024

Jennifer was a perfect server, she was very sweet to me and my family, her attitude and consistency was absolutely incredible, she definitely made our dinner so much better and memorable. she s the best I would 100% come back.

★★★★
July 23, 2024

Everything was excellent! Apart from the dessert being smaller than in the photos

★★★★★
Local Guide
July 23, 2024

The food was good. The waitress was not was very good. Directed her about an order 3x and she still messed it up. She seemed very ill prepared. The manager was a very pleasant person.

★★
July 23, 2024

Portions were large. Atmosphere was nice. Food was great as always

★★★★★
June 23, 2024

Great good and service. Tracey was our waitress and she was great!

★★★★★
June 23, 2024

Very prompt. Asked if everything was OK several times and was very pleasant..

★★★★★
June 23, 2024

Jenny was amazing with great service

★★★★★
June 23, 2024

Jenny was a great waitress, see u next year Ms. Shirley

★★★★★
June 23, 2024

Jenny was wonderful and very quick and joyful. Very friendly establishment and the food was wonderful for the price

★★★★★
June 23, 2024

We had a great experience in this establishment thanks to Jenny! Love her so much, she was really sweet!

★★★★★
June 23, 2024

Jenny is an amazing and kind waiter.