Swiss Chalet in Wasaga Beach

Jennifer was super nice Kid-friendliness: they re super friendly Food : 5/5 |

Jennifer was awesome

Ordered fresh cut fries and they were completely dried out horrible tasting.

Jennifer was awesome!

Ordered delivery, some of our order was missing and they made it right. They delivered us our missing items. They have earned my loyalty and my future business. Thank you, your food is amazing.

Thank you Swiss chalet in wasaga beach So happy with your great meals .your wonderfull service.the whole staff. So friendly caring and efficient. We dine there at least once a week.love it Hello to the new waitress Taylor d.you are great.just like the whole staff.love you.and so do all of the seniors.here.so great to have you here in wasaga.

Nice friendly restaurant. Our server Kyle was very efficient and quick and dealt with our coupon easily. Hes a valuable employee.

After making the trip to our WB Swiss Chalet at 545 pm for the Family Festive Feast for our supper: I Ordered the choice of 4 sides which consisted of 2 Fries, one Cesare Salad, one mixed garden veg..Chicken cut in quarters please .Order came fairly quick but the racket in the kitchen of laughing and shouting and having to have the fellow at the counter repeat several times the order.....ok so far? when we arrived back home with the order for out friends it was found out that there were NO fries, NO salad dressing and chicken so dry it was uneatable ( thank goodness for the sauce_and not cut : BUT NO Fries!! Really folks, this is just unacceptable......Called and spoke to the manager named Wendy and she offered to send out the fries but we had eaten what we had ..she assured me that if we went again that she would make it right: went today, she wasnt there and the girl behind the counter said the manager wasnt in and wouldnt do anything, so we ordered 2 half chicken dinners..somehow we got an extra order of fries, and 4 extra sauces and no butter for the rolls.....not going back and I would suggest anyone who does, check you order before you leave These dinner are not inexpensive and not getting what youve paid for is not right. Shame on the owners Swiss Chalet Wasaga Beachl

Very busy dining room. Made reservations for 7 and ended up in 1 booth. Not happy. Server ...Kyle...made the whole experience great and have return customers. He looked after us above and beyond and turned a negative experience into a huge positive. Food : 4/5

Always great food,Jennifer is full of happy energy , just what you need.

Very festive atmosphere, our wait person Jennifer#17 was most helpfull with menu, specials offered and ongoing contest happening. She was very entertaining and joyfull, we enjoyed our meal here Parking: Guessing 60 + spots, two wheel chair spaces I noticed closest to main doors, will automatic door openers

The temperature in the restaurant was cold. The service was extremely slow. The food took way too long to come out when the restaurant wasnt busy. No cutlery given. No spoon for the soup. Asked twice to get butter for the potatoes and challet sauce for the sandwich. Had to return the coffee, which was cold and tasted old, but still on the bill. No one asked about anything during the meal. The serving robot did more than any human server did, as at least it brought the food to the table....finally. Wouldnt recommend, worst dining experience we have ever had.

taylor was fabulous!!!! Kid-friendliness: that s Food : 5/5 |

Cassidy was very good at her job. Quite helpful and friendly and made our lunch wonderful. Thank you Janey Dietary restrictions: Cassidy was helpful in leaving out what I couldn t eat. Thank you

Jennifer was AMAZING!

Jennifer is the most friendly, outgoing an efficient waitress. We miss her when she isnt here Parking: Enough

Fantastic service from Jennifer. Food was nice and hot

Taylor did a grwt job with out team lunch. Quuck service and accurate

Went to Swiss Chalet in Wasaga Beach between hockey games at the Silver Stick Tournament, had a great experience!

Taylor B was great with our large group.

Thanks Taylor B!

The food, service and atmosphere was fantastic! Parking: Taylor was absolutely great! Kid-friendliness: Even though the kids were savages Taylor was able to refrain from choking them out. Thus, in short, she was very kid-friendly :)

Jenn. Is the best server you have

Amazing and so kind! Kid-friendliness: Jennifer is amazing Food : 5/5 |

JENNIFER was amazing

Jennifer the waitress was amazing and the best ever

Jennifer is the best server. Kind. Friendly. Adds the personal touch always ! Parking: Good parking Food : 5/5 |

Jen was a great waitress and food was great but took a long time to come out. Wheelchair accessibility: Easy to get in and out of seats Food : 3/5 |

Excellently sever by Taylor B was awesome

Very pleasant great service from Tracey. We will be back.

Tracy was wonderful. Great service.

Tracey was wonderful as always - she is so personable, helpful and polite - she is adefinitely an asset to the store

This is our favorite Swiss chalet the fries are always hot and fresh, the chicken is always amazing! The service is top notch! they are very polite and helpful at the take out counter thank you very much!

Tracey our waitress was very sweet!

Tracey did a fantastic job. Very personable

Tracey was our server today and she was amazing. Very fast and friendly service. She was great with my kids and made sure they had fun when the robot brought our food! Thank you Tracey! Kid-friendliness: The robot is a hit with the kids, its why the ask to come eat here, and the great food of course!

Kid-friendliness: Birthday song sang by robot! Food

really good amazing awsome

Our server Tay was friendly and efficient.

Salad was delicious. Tracey gave excellent service and good advice on different selections. Will return for sure.

Thanks Tracey, you were awesome!!

We had a great experience at the Wasaga location! The food was hot and our server (Jennifer) was awesome! I have celiac and she was aware of what it was and she started up the gluten free fryer for me! Best dinner ever. Dietary restrictions: Quite a few options for gluten free!

Tay was an excellent server. We enjoyed our lunch

Tracey was the best server , looked after us very well . I will be back the food was delicious

Excellent service very friendly Staff. There s one waitress in particular, very friendly sense of humor. Her name is Tracy. :)

Awsome food and server Tracey Parking: Great Kid-friendliness: Super kind servers especially Tracey

trasy server.great food and service. and the server was very friendly and awesome

Tracey our server was absolutely amazing. Very friendly, very sociable and had a lot of fun with us. She made our experience here especially great. Thank you!!

Tracey was fantastic, she was so fun and excellent service.

Good over all service and food.

Good food and good service!

Great food excellent service.

Had a dinner here tonight with a U11 hockey team. The staff handled a group of rambunctious boys beautifully, figured out multiple orders of kids sitting without parents, and then the owner personally came by to chat with us. When we left, SHE thanked US for coming in. Would absolutely recommend this restaurant for a family or large group party.

Taylor B was awesome! Excellent service and professionalism! Taylor is the best and deserves a raise! Thank you Taylor B!

Taylor was a great waitress! Good food. Will be back Parking: The parking is great Food : 5/5 |

Excellent customer service. I just ordered 2 Festive dinners . The manager/owner, Jason was accommodating and had my ordered delivered to my friends place even though the house is out of their delivery scope. Jason is a true testament of excellent customer service

Jenn is our favorite server..we like having her when we come into swiss chalet

Jennifer was amazing thank you

Jennifer

Jennifer our waitress was fantastic and somehow even made the food taste better with her words.

Great service from Jennifer our server. Parking: Wasaga Beach Food : 5/5 |

Was not asked what kind of dressing we wanted on garden salad. And then French dressing was put on and we were tod it was Italian dressing

Just visited tonight. Our server was Kyle and he was fantastic, and very efficient. The food was fresh and tasty. I will be returning!

Excellent dinner and Kyle was a fantastic server. Friendly and very professional. We will be back soon.

Taylor B was awesome. Great service and a wonderful personality.

Taylor B was a great hostess. Very attentive and polite. Came quickly to take our order, delivered it with drinks in a timely manner. She was a delight for my first time here. Thsnk you Taylor B!!

Taylor B was a delight Kid-friendliness: Great kids meal Food : 5/5 |

jennifer was a great and friendly server !!

Music a little too loud

Great waitress!! Very attentive!

Fast service and hot food. Taylor was very friendly and great customer service. Always came by to see how everything was and if we needed anything else. We will be back. Thank you Taylor

Good food . Nice customer service done by jenneier love to eat at swiss chalet Vegetarian options: No Dietary restrictions: No Kid-friendliness: No Wheelchair accessibility: No

Went to the take out.... Both girls were extremely helpful and polite! Fries were hot. The bun was the freshest I have ever had compared to other swiss chalet Thank you very much!!!!

Another great meal at the Wasaga Swiss Chalet. Tracey our waitress was great!!! We will be back soon.

Jennifer was awesome. Service was excellent. She has a great personality and very hard worker. Thank you Jennifer. Job well done Kid-friendliness: Very kind and friendly environment

Tracey was really nice and sweet. She gave toys and stickers to our kids! Food is great!

Good hamburger really good fries.the service was really good I loved the moving robot....amazing place pie look delicious

Our server Jenifer was fabulous as usual.

Jennifer was great. Thanks

I am Chilean and when I went to that restaurant yesterday. I cant believe that. Such an atmosphere, such a good service with a robot and super delicious food, without a doubt they deserve the 20 stars

Jennifer was extremely friendly and very upbeat, super service :-) Parking: Wasaga Beach Food : 4/5 |

Extremely friendly

Jenny was wonderful, service was quick and attentive.

After sitting waiting an hour and a half for our meals on mother s 75th birthday dinner our food came out cold and still no cutlery. After waiting 20 minutes for cutlery and the food was beyond cold, we needed to go. $70 charged for the 5 appetizers that were less than desirable. Not impressed. The attitude from the waitress was beyond rude. Not a happy birthday to mother.

Arrived at restaurant at 5:18 for mother s 75th birthday dinner. We were seated right away, drink orders were taken, they were slow coming sodas and a water. The first part of our group had just received their drinks as we d ordered. We had ordered 5 apps, no cutler had been left at table, our perigees, spring rolls and garlic loaf had arrived. We ordered dinner at same time as apps, after finishing our apps we had talked about not seeing our waitress for some time. I belive the time was near 630 at this point. Still no cutlery. At around 640 our waitress appears with our food mentioning the kitchen was back logged and hands out the food. Fries cold, dressing cold, chicken heat lamp warm cool in the centre. No cutlery. Waitress is mia again, mother gets up to go ask for cutlery as waitress shows back up and rudely says I m working on it. Then a few moments later emerges with cutlery. Now our already sub par food has been sitting in front of us no cutlery in hand for 20 Mins. I had ordered soup as my side and the cheddar cheese on top still not melted into the soup. Oh and still no soup spoon. Waitress rudely says I ll get the manager after commenting the food is now cold. After sitting waiting and waiting what feels like a lifetime with a plate of cold food in front of us. The waitress reappears and rudely says they re remaking everything and walks off. Everyone with empty soda cup still, we sit and sit. Offer out cutlery to the table behind us as they had food in front of them and no cutlery, we ve had enough approach another waitress in a different section and say hey we just want to pay whatever our bill is and get out of here it s been 2 hours. The manager offers for us to wait on our meals to go we say we are done at this point and she has the rude waitress cash us out for the five appetizers and drinks, $68.85, we paid cash. No sorry, no gratitude. What a disappointing experience.

Tracey is kind and personable and fast and has a great memory she remembers us and the kids every time !

Amazing waitress Tracey! Great service, excellent food!

Tracey was amazing. Decent chicken wrap too

Tracey was our server. Very good service! Thanks Tracey! Parking: Lots of room Kid-friendliness: Kid friendly Wheelchair accessibility: Accessibility for wheelchairs

I hadnt been to one for a while for chicken and didnt like it that much, the seasoning sucks and I wish they cooked it a little extra.

Loved the gluten free chicken, sauce and fries with the gluten free fryer. Ask for Jenn, the kids loved her!

I was here With my. Family and everyworker was very nice And happy Food

Me and my family come here all the time we really enjoy the service jen and Kyle are really great servers

The chicken was amazing today and Jola was a wonderful woman who provided sensational service.

Jennifer was an AMAZING server - because of her we will be back ! So great!

Thank you amazing! Thanks girl for everything! Yes Jen #Jennifer

#Jennifer #Jen I went to Swiss chalet for dinner, what an amazing customer service experience everything was perfect! Jen made dinner more than just going out to eat dinner. She was super fun and upbeat plus had lots of knowledge which made an amazing dining experience! Will definitely come back to Jen Swiss chalet Wasaga beach keep it up!

Jennifer was great

We came to Swiss Chalet in Wasaga beach for a late lunch. The food was delicious, the portions were huge enough to take leftovers home. Tracey our waitress was great with our children, she made sure we had everything we needed and made them feel special. We will definitely return to this location.

We came in to the restaurant after a morning at the beach. Tracey was very friendly with us and our hungry kids and made sure all food met my son s dietary restrictions. The food came fresh and hot, and there were plenty of options.

Tracey

Tracey was the best!!!! Great food. Great service. Thanks

The service here was amazing. And the employees are very nice.

Jenny was awesome

Parking: Parking is great! Food

Jennifer was a great waitress ! Thank you for a great experience

Jennifer was a bright, cheerful, competent server. Full of life, humor and good service. Thanks! Food

Wasaga beach swiss chalet is our go to restaurant when we are in Wasaga! Last night they accommodated our party of 14 with very short notice. Our server Jennifer was awesome! She has served us several times this summer. She is always smiling, quick to remember us and a great server!!! We dine in with our special needs son and she is always making sure he is served quickly and taken care of. She has made us feel very comfortable bringing him out for dinner. Thanks for a great night, see you next spring.

Tayler

Taylor is the best. Very fast and nice

Taylor gave great service , friendly and enjoys her job

Taylor was very lovely to deal with

Taylor was an awesome server, handling a very busy restaurant with aplomb.

The hostess was very polite and friendly. she accomodated our table request. The server, Taylor, was very friendly and provided service with a smile. I had told her I had bad experience with the robot and my meals were cold in the past, she made sure to bring my meal directly from the back to table still hot. Excellent service. I know the goal with these robots is to reduce staff but it will be a shame. You cant replace excellent service with a robot.

Taylor gave us excellent service.....

Always enjoyable

Jennifer was a great server on a busy night....southern Canuck sandwich is delicious and they make it well here. Kids love the robot server

Taylor and the staff were great, especially with our 2 kids! Thanks!

Service was excellent, waitress was very friendly and knowledgeable. Would definitely recommend this location!

Tracey was a terrific server!

Great service from Tracy on a busy evening - food was a bit slow but to be expected when the restaurant was busy. Tracy was excellent and very friendly! Great with our toddler

Staff has to seriously consider to stop the arguments in the kitchen at the pick up counter in front of customers

Waited over 15 mins just to see a server after being seated. I had fries spilled on me when my meal arrived to no sincere apology or compensation. Probably the WORST Swiss chalet I ve ever been to, personally. Will never go back. 1 star.

Taylor, our server, was great! Food came fast and was delicious! Thanks! We ll be back!!

Great experience every time I visit! Taylor and Wendy are experts in customer service! Highly recommended

Very Bad Experience. Our server Sheryl Was ver rude. We were 9 entered the place at 3:10 pm and order was taken in 10 minutes. After 30 minutes we were served with 3 appetizers orders and after that we kept waiting and waiting. At 4 pm I asked the server about how long it will take . One server said I will check and didn t come back with any answer. I asked again as we had 4 hungry kids waiting for food and her answer was this is not my station. I asked Sheryl again she she rudly said they are busy and can not help. I paid for what I was served and had to leave with hungry kids. Very Bad and unprofessional behaviour.

Went thru takeout to grab dinner last night. Was not impressed I waited almost 25 min for my food and the girl that served me was very rude. she was yelling and the cooks in the kitchen the last the was no different this store is very disorganized the last few times I have been here I have not been impressed ill be going to another location from now on.

Tracy was a awesome server. Fast service with a smile. Tip her well as she is worth it.

Where do I start?!?!? Tracey our server greeted us with the most warmest smile. Her personality is above 100% I love her. The food was exactly how I wanted it and I love this location

Always a good meal and great service at our local Swiss Chalet. One of my servers was Tracey and she is an awesome waitress!!!!

Tracey our server was excellent. She was very friendly, and quick.

Tracey gave us great service Kid-friendliness: Our grandson had a great time. Food : 4/5 |

Taylor was a fantastic server. Loved everything about this experience Kid-friendliness: Very kid friendly Food : 5/5 |

Fries were cold and chicken dry Parking: Close parking Food : 3/5 |

Swiss Chalet never disappoints. Service by Tracey was exceptional! And the robot was pretty cool too. We ll be back! Parking: Lots of room!

Tracey was very efficient and personable. We will be back! Food

My absolute favourite location!! The food is most excellent at this location. Its hot and fresh and done right. Im specifically talking about the loaded baked potato. Omg its amazing here!!!!! Ive ordered it at other locations but its nothing like how they prepare it here!! Also of note: the staff! My goodness, talk about hard working people with great efficacy in this restaurant. Special shout out to KYLE who was on point today. Thanks Kyle! 5/5 service. We ALWAYS eat here when we visit wasaga, which is fairly often. Thanks everyone for welcoming me and my family and always delivering deliciousness Kid-friendliness: Kid menus; kids colouring pages; treasure chest upon exit. And the staff are always so wonderful to my kids

Jenny is an amazing server, loves her job! We had a great meal and dining experience

Awesome experience with Jen great energy!!

Jennifer was great and the food was excellent!

Love the robot and they kill the spiders

New owners really have made a big difference. The outdoor space is great for dinning and a beverage too.

Went to the Swiss chalet tonight was sitting for 20 minutes before anybody even came to take a drink order sitting there for one hour and still no food and people behind us got the wrong order and they left multiple families walking out of this restaurant today really bad service bad attitude from the servers telling me that I should expect this week. This is Wasaga beach you know Just a horrible place. Don t waste your time to go to this location.

Nice foods amazing service Absolutely fantastic experience with Jennifer, her positive attitude and genuine kindness make every interaction a pleasure. Highly recommended for her excellent spirit and professionalism! Thanks Jennifer

Fast and efficient service. Waitress not very smiling but fast and precise. Dry and stiff rib.

Service was slow, waitress seemed out of it, food wasn t the best but not bad

Thanks Tracey, amazing service at our daughters birthday celebration

Ordered the family pack with the ribs chicken and ribs were great buns and mashed potatoes were great as well the fries were a bit soggy but that s expected with delivery I wasn t happy with the rice at all it was really dry and didn t taste fresh or live up to the rest of the meal at all .

Tracey Parking: N/A Food : 5/5 |

New owners really nice. Friendly atmosphere. Jennifer is a terrific server. Works hard to make the experience fun.

We had an amazing dining experience! Our Great dinner tonight! Our server Jen was awesome. Her attentive service added a special touch. Food

I went to dinner tonight with family and we waited over 45 min for our food. The staff was lost and there was no manger around that I could speak to. Myself and my family are sorely disappointed and will not be back.

This Swiss rocks. Staff are on the ball and food is as always hot and yummy.

Excellent food and service.

The service was great and the food was cooked perfectly.

Dana is awesome!!!!

Jenifer was extraordinary Best service of the year Very friendly and likable We will come back just to see her again ! The mother like strawberry, Louisette

Jennifer gave great service and food was great!

Food was good. Service and food was on the slow side but they were busy so I didnt want to deduct too much.

We entered your store and waited to be seated. Servers passed us by, but yet no one acknowledged us and said someone will be right with you, 6 min Later the seater greeter came out of the washroom, With no apology, not even a hello. we asked to sit at a booth. She seemed a little spacey and did not answer, but I walked towards the booth. We then sat down for another 5 minutes, with no acknowledgement without our server coming to us and telling us he will be right with us or anyone for that matter coming to say someone will be right with you. Finally, our server came he seemed extremely rushed, was taking our orders, but his eyes were wandering everywhere, but focussing on us the customers. Our food came out. He was very polite. Once we were done our food, a check was placed on the table by the cedar greeter along with her requesting how payment would be made. We were not offered dessert, coffee, tea, even bowl. Your staff needs to be Trained on how to deal with people and courtesy and politeness, along with the manager who did not even acknowledge us. So coming from the leader, the troops follow if it s not being shown, they are not going to do it. I would say this has to be the worst of that I ve ever been to and I am from Toronto. You would think from a small place like Wasaga Beach. The service would be excellent, but it was horrific.

Tracey made our birthday party a fantastic experience! Kid-friendliness: They re very family friendly! Food : 5/5 |

Tracey was amazing

Jennifer was a great server

Food is always good here, but the service not so much. Im pretty sure our server was high, she would barely speak and barely acknowledged us. Not to mention when we were all seated the hostess put a serving tray right above our booth.

I don t usually enjoy Swiss Chalet, but this one was actually great. The food was very delicious! I don t know the waiter s name, but he wore glasses and had short hair, and his service was AMAZING! He was incredibly polite and apologized when things took too long, which he shouldn t have to, but he was very respectful. He should get a raise! Such a good person.

Despite a very busy canada day, Swiss Chalet Wasaga was a great experience. Bill and Bernie were really great. We were served in great time even though it was super busy. Customer service was amazing. However a little piece of feedback the chicken was very dry.

Great service with Tracey!

Very happy with our visit at Swiss Chalet Wasaga. Good food! Very nice and friendly waitress Jennifer. My son said She was the funniest waiter I ever had . Definitely recommend Swiss Chalet in Wasaga.

AMAZING SERVICE ! TRACEY WAS SO SWEET ! FOOD WAS EXECELLENT !

Tracy at Swiss chalet Wasaga beach was awesome, she was very prompt and friendly.

Tracey was amazing very friendly and made us feel very welcome. Food was great!

All good Parking: Wasaga beach Food : 4/5 |

Firsr time at Swiss Chalet in Wasaga.. will definitely be back.. thanks Tracey!

Dinner was a treat as we no longer have Swiss Chalet in our province. Our server Tracey was great!

Swiss Chalet is always a good family friendly option. Our server Tracey was very kind, and made sure our kids had a great experience.

Tracey was amazing. Service and food was amazing.

Friendly and accommodating. Tracey was a great server and made our lunch experience a great one.

In the past, service has struggled at the Wasaga Beach location. Very long wait, incorrect orders and forgetful servers. Kyle served tonight and was the best server I have experienced at any Swiss Chalet. He was all business but it was; quick, accurate, hot and delicious. Very well done Kyle. I wish all the servers were like you. Just a great experience tonight.

went to takeout on friday night the service was horrible. the cashier couldn t even understand me and the manager was clueless. my order was supposed to be ready within 10 minutes, I waited 30 minutes. I got home to cold food and items missing, went back and they didn t apologize or anything, it was very disorganized and I will not be back again.

amazing place food is great and wendys a g

An amazing location to have dinner with your family! Kyle and the owner were AMAZING thank you for the delicious food :)

Jennifer was great Amazing food Very friendly Food : 5/5

I use the take out. Its funny how the chicken is smaller but the price is bigger.

I ordered Take Out for my familys dinner the other night and i was impressed how fast the Take out process was. Emma was very nice to deal with. Friendly and hard working! I was also impressed that Bill (one of the managers) took the time to come over and chat with me when i had a question. Most would have said that they didnt have time, but Bill came over and answered my question, then just continued to chat without making me feel rushed or that i was bothering him! Oh ya, and the food was really good too :)

Good. Service Kid-friendliness: Friendly staff Food : 5/5 |

Our server Jennifer was amazing!!

Charged twice for my meal,once on giftcard then on debit they said not enough on giftcard. I checked once outside and saw they took the pymt off the giftcard. Went back in and had to fight to get My second ptmt back, wrote to head office, they forwarded to appropriate depth. Heard nothing back other than an email rating their service

Always good!

Was served by Jennifer, was very helpful and kind! Very much recommended

Great Service by Jennifer. Wendy is an absolute sweetheart.

Service was quite delayed. Waited approx an hour for someone to come take our order, and it wasn t very busy. Server himself was great but again very slow.

We came to Swiss chalet after a very long day driving. We were greeting with a very friendly face named Jennifer. She made our dinning experience so enjoyable we will never forget it!

Meal was awesome and Tracey is an awesome server.

Jennifer was a perfect server, she was very sweet to me and my family, her attitude and consistency was absolutely incredible, she definitely made our dinner so much better and memorable. she s the best I would 100% come back.

Everything was excellent! Apart from the dessert being smaller than in the photos

The food was good. The waitress was not was very good. Directed her about an order 3x and she still messed it up. She seemed very ill prepared. The manager was a very pleasant person.

Portions were large. Atmosphere was nice. Food was great as always

Great good and service. Tracey was our waitress and she was great!

Very prompt. Asked if everything was OK several times and was very pleasant..

Jenny was amazing with great service

Jenny was a great waitress, see u next year Ms. Shirley

Jenny was wonderful and very quick and joyful. Very friendly establishment and the food was wonderful for the price

We had a great experience in this establishment thanks to Jenny! Love her so much, she was really sweet!

Jenny is an amazing and kind waiter.