Pür & Simple in Waterloo

Super fast service, food was great! Anik was a great server and super friendly!

Fantastic choice, will b back

Harita was really good.

Anik was amazing!

Anik was great!

Great service and fast

Great brunch location. A repeat customer.

Really enjoyed our breakfast at pur and simple. Excellent food and great service. Lots of interesting menu options like the Gourmet, which I had. My wife had Avocado Lox

Right ias me and my friends walked into pur and simple, we immediately felt welcome and comfortable. We ordered shortly after we came in, but before that our waiter Haritha immediately greeted us and brought us water. Ps: the water was delicious. After we ordered our food and drinks came very quickly. It was delicious. We especially loved the triple berry pancakes and the rays extravaganza. They were so good.

It was a fantastic breakfast birthday experience! Albert is so happy--its the best birthday he ever had!! Thank you Anik for bringing the sparkler and making the birthday waffle. Parking available in the back and also in the Independent Grocer mall Parking lot. Not easily wheelchair accessible due to a set of 6 stairs just inside the entrance to the restaurant. We love the lights, bright, beautifully decorated, wonderful atmosphere and fresh delicious food! I personally loved the match iced latte. Dont forget to ask for little to no ice because then you get more of the latte. I like to ask for it extra frothy!!! So yummy. We ordered: - the classic 2 egg breakfast (you get a choice of 4 strips of bacon, sausage, turkey bacon or ham) and for toast you get a choice of (rye, whole grain, brown or white) it comes with FANTASTIC homefries; - the black and blue breakfast (comes with 2 eggs, 1 blueberry pancake and 1 chocolate pancake. 1 sausage and 2 strips of bacon, NO HOMEFRIES*** so I had to borrow some from my friends, heheheheheh); - veggie omlette (spicey avocado, mushrooms, peppers, spinach, goat cheese, lots of other amazing veggies, and we asked for added bacon ) which comes with their famous homefries and toast. Everyones meal came with a cute assortment of fresh fruit! A slice each of pineapple, strawberry, and orange. For Alberts birthday Anik brought out a wonderful nuttella-drizzled waffle and sparkler, and sang the Happy Birthday Song!!!! with us. So special!!! We arrived at 9am on a Thursday. DECEMBER 19th 2024. Really quiet and fast service! What we couldnt finish, we packed up to-go. Too tasty to waste! Vegetarian options: Veggie Omlette and many others Parking: Local Independent grocery store has most Parking spots, located on the opposite corner. Wheelchair accessibility: Set of short stairs

This used to be my favorite place but they served my friend cold food and then the manager tried to make us feel bad when it was sent back and they ruined our breakfast together not doing it right the first time. I dont understand why so many businesses just think its okay to guilt customers because they dont want their food cold. I am sad because I spoke really highly of this location before. The manager was totally disrespectful and I feel bad for our waitress.

Hannah was great

I had the Philly Steak skillet. Highly recommend. Great service from Deanne. Thank you.

Our ladies pickleball group went out for lunch to celebrate our last day playing together. Our server, Hannah, was terrific. Remembering everyone s order and super friendly and polite. Food

Hannah was amazing! Super nice and helpful, very enthusiastic and the food was great!

Sever Hannah was the best

The service is quick, the food is great quality and I enjoy the polite customer service. Deanne was great with her service to us!

Great service today with Hannah. Warm welcome, always attentive, friendly and patient. Definitely coming back.

The food is superb and Hannah was amazing! I ve gotten served by Hannah multiple times and she s always been helpful. Highly recommend :D

Hannah was such a delight! She found out it was our birthday and immediately made us a treat to go! I m so pleased with the attentive and warm service today!!

hannah is the sweetest ever!

Hannah was amazing, she was very chipper and our food was great.

Best breakfast I ve had in such a long time. Congratulations and keep it up. Can t wait to come back Parking: Street parking Kid-friendliness: Yessss

Breakfast was great! They had some decent gluten free breakfast options, and our server Hannah was great!

The food was great, and although the restaurant was very busy our server Anik was super friendly and efficient. Thank you! Vegetarian options: A good choice of vegetarian options is available.

Great food and service from Hannah!

Many vegetarian and vegan options to choose from. Everyone in our group enjoyed their food. Great service by Hannah, thank you!

Hannah was our server and she was amazing!!! Food was so good. Will go back again for sure Food

Our server, Hannah was great. Will be returning soon. Food was so good hence the photo.

Great place to eat with a wide selection of breakfast all at a fair price. Had the breakfast poutine which was amazing and had Hannah as a server who was wonderful. Will definitely be a returning customer!

Hannah was amazing. she accommodated my needs as I was getting breakfast while working. Top service

Shoutout Hannah, top 1 server of all time

The portions are very generous, I recommend ordering the home fries along with the oh lala crepe, you ll need it trust me, overall come here to get a super yummy crepe!

Exceptional.. absolutely exceptional. The food made each of my tastebuds shiver in delight as they danced to the marvellous taste of joy. Vegetarian options: Very good very nice type shi

Hannah is a W

Caprice was awesome! Food was amazing and service was fantastic

Very bright and friendly atmosphere and staff! The food was delectable :) Dietary restrictions: Excellent attention to dietary needs! Food : 5/5 |

Good food but a bit over priced. Hannah was a great server and the options seemed good

So amazing, yummy in my tummy and nice! Vegetarian options: Goodie! Food : 5/5 |

Very relaxing, the service was amazing! Vegetarian options: Not many vegetarian options, but enough to be comfortable ordering Kid-friendliness: Kid sizes were fairly big, but might be good to share!

Kid-friendliness: Kid sizes may be considered too big, but there will be more to bring home! Food : 5/5 | Service

Hannah

Hannah was our server. Wonderful food and service.

So yummy!!! Thank you Hannah, the pancakes, Benedicts and ice coffee were delish!

Our server Hannah was super friendly and made the atmosphere even better

Good food, good service, especially Hannah

We had great dinning experience with Hannah s great service we had a great time. Would definitely recommend. Dietary restrictions: They have Halal options available at waterloo which is great.

Quick service. Nice server Dietary restrictions: Vegan options Food : 4/5 |

We love the place, Anik was our host and he was a great host, an incredible experience.

Great service from Anika

Anik was great! Food was amazing

Anik was very good at his job The food was great Thank you for the bday treat Food : 5/5

Best customer service,thanks Anik for being so pleseant and for excellent service.

Went out with 2 of my friends looking for a nice and tasty breakfast. My one friend recommended since her previous experiences were great. For some reason this experience was anything but. From waiting 25 for two coffees, to our waitress being inattentive, and messing up our orders, I was shocked. My one friend has a serious nut allergy and her food was brought out with mine which had hazelnuts. As servers ourselves, we know these things should be taken more seriously. Then a hair was found in her food and the wrong side was brought out. My substitution was wrong, eggs were cold and our other friend didn t even receive the second meal completely. When we asked for condiments, our server thought cleaning other tables was more important (mind you, it wasn t like people were waiting for these tables). She told us she d send the manager over, of who never came until I requested them myself. Other than profusely apologizing which made no difference, offered us 20% off our bills. He noticed our dissatisfaction and said he couldn t do much more. He then offered 50% and another apology to which once he found out where we served told us we just had high expectations. I was completely shocked and taken back. We don t argue and we usually let things slide but from beginning to end, this whole experience was quite a waste. He then said he d like to see us again and make things better then, but we would have just liked him to make it better in the moment which was like pulling teeth.

The food was tasty and quick. Everyone was friendly and attentive, especially our server Sean.

Anik. The best.

The server asked us to choose what kind of sauces (for fries/potatoes) and syrups (for pancake) we want on every dishes. We assumed the sauces came with the dishes but we got charged for $2.5 to $3.5 per each sauce on the bill.

Had amazing food and service thanks too the lovely Stephanie :) would definitely recommend and be back there for round 2!!! Kid-friendliness: Cozy for all ages

I tried Pur & Simple months later and editing my review to a 5-star review! The portion sizes were huge, fruit waffles were delicious, and the iced latte was good. Nice atmosphere and friendly service! Food : 5/5

Hannah was so great with our brunch this morning! Lovely food! they really like kimchi..

Hannah provided excellent service!

Hannah was a great server, excellent service!

Food: asked for over-easy eggs & received medium-hard. Bacon was hard as a rock, & fruit was bad - grey-brown. My girlfriend asked for non-spicy hollandaise & received spicy. Basic quality control here is awful. Service: Good enough. Service standards are low post pandemic in restaurants. Atmosphere: very loud, bright & all the tables are crammed together giving you zero privacy. This feels like a place you go to be seen rather than somewhere for an intimate meal with friends or your partner. This one comes down to personal taste though, so to each their own. Overall Id say its overrated & the Google review score is shocking to me. I think people see expensive prices and it impacts their judgement.

Hannah made our breakfast experience at this cozy spot truly memorable. Her friendly and attentive service set the tone for a wonderful meal. The menu offers classic, delicious options like fluffy pancakes and perfectly cooked eggs, all served with a smile. A great place for a satisfying and stress-free breakfast, thanks in part to Hannah s warm hospitality. Parking: There s spots behind the building

Great service from Haritha this visit and we ve had amazing food every time

Great food and service! Haritha was an excellent waitress and very attentive to our table, and the breakfast poutine was delicious! Pür & Simples house potatoes make for a great poutine base, or as a side to pancakes, waffles, crepes, or French toast with fresh fruit if youre looking for more of a balance between sweet and salty. Wheelchair accessibility: Not accessible to wheelchair users, the entryway is very narrow and has a few steps to lead up into the reception & seating areas

We had the best service and food was really good given we ve only been 2 times . We had Haritha as our server who was amazing and very fast at getting what ever we needed. Would recommend this place 100%

Hannah helped us a lot and was very enthusiastic

Amazing place! Great food and love the atmosphere. Hannah is an amazing waitress and gave us great recommendations.

Anik was a delight! Food is excellent.

Anik is a fantastic server!!

hannah was great! good food

Loved the staff, environment,food and the speed of which the food came highly recommend DONT BE CHEAP

Thank you to our waitress Hannah. She was great with recommendations. Absolutely the sweetest.

Hannah was a great server. The food is great!

food is great but it was not very warm. they are also not very quick with coffee/water refills.

Anik was a great server! Great food. Was a lovely way to celebrate our grandmas 85th birthday. Vegetarian options: Great options for vegetarians and vegans!

The food portions can be a bit overwhelming for The Big 3. But saying that too much is served for this menue item is not necessarily a bad thing. Plenty of other menu options exist. Staff are very helpful for specials, customized options available, continuous efforts towards a great experience. The place tends to get very busy and loud so this can cause delays. The place has a few TVs that tend to be bland in content. It is best not to notice the TVs and enjoy the rest of the experience.

Had the Angus Benny, little salty, but really flavourful. Bellini was nice and Haritha our server did an awesome job and upsold us on espressos martinis!

Nice food and amazing service.

Haritha was amazing!! A great experience as always.

Dietary restrictions: Where able to accomodate gluten free restriction. They took the extra time to ensure steps where taken to prevent cross contamination. Food

Hannah was very friendly and knew all about the menu. Never had to wait on her and she made the experience very positive

Shout out to tyler. Brilliant service and super friendly and welcoming. Thank you Vegetarian options: Good variety. Suitable for all vegetarians

Glory to Pur & Simple. Great food but the home fries in particular are GOATED. Hannah was also a great server.

Tyler was super friendly. My fist time visiting and loved the place

Love it here! Servers are kind and food arrives quickly. Hannah rocks!

Hannah was awesome! Parking: Uptown parking lot across the road Food : 4/5 |

Demolished Parking: Tiny walk from park Food : 5/5 |

hannah was my server and it was great!

The food is good overall, but they scam you with hidden charges. I got an omelette for $17, asked to add bacon and cheese and was charged $6 for bacon and $3.50 for the cheese. Meanwhile, they had an omelette on the menu for $19 which included both bacon and cheese and other toppings. Absolutely wild. My boyfriend also got French toast with his breakfast, the server asked if he wanted table syrup or maple syrup , he got the maple syrup, and was changed an extra $3.50 for that. The server we had didn t mention any of these extra charges and we ended up paying $70 for a 2 person breakfast. Won t be going back.

Hannah provided great service and the food was excellent. Will definitely be back. Vegetarian options: There are a wide variety of options available.

We were served by Anik. He was very friendly and the food was great! Parking: Accessible public parking near the place, free on weekends. Food : 5/5 |

I got the Canadian with an espresso pancake and it was delish!

I visited for a friend s birthday and we had a great experience! Hannah was our server and she was fantastic! Vegetarian options: N/A Dietary restrictions: N/A

Definitely don t go here if you want quiet but other then that it s amazing!

Had a really lovely birthday brunch at Pür&Simple with my gf. Hannah was so attentive, friendly and most importantly a fellow Sagittarian She really went above and beyond to make my day extra special. Definitely will be back again!! P.S., Happy 5 Years of P&S!!!

Tyler is a fantastic and attentive server. The food was delicious and arrived so quickly. We could not have been happier with our experience. Kid-friendliness: Our little guys loved his egg breakfast and was waving to the other kids in the restaurant.

Come to this location most Sundays and Caprice has served me twice. She is so lovely and fun to talk to. Always attentive and just all around a great server.

Lovely breakfast, everything was perfectly cooked and seasoned, Caprice was excellent & attentive - great service! We will definitely be coming back.

Great experience! Service was fast and food was great! Hannah took great care of us. Great staff!

Hannah is the best

Hannah was an amazing server, gave great recommendations Loved the pumpkin latte. Very kinda and attentive Hannah was! :)

Hannah was a great server and brunch was delicious and fast even though it was busy!

Had a great Saturday brunch. Our server Caprice was lovely. Overheard us talking about sitting near the window and let us move. Dietary restrictions: Lots of Gluten Sensitive Options

Cool place with chill atmosphere. Hanna was excellent, very attentive and helpful. Although the food took a bit to come, it was delicious

Amazing food, great service! Sean was quick to take our order and helpful with the menu options

Great experience, Hannah was fantastic Definitely recommended Food : 5/5

The service was wonderful. Hannah was absolutely amazing she was funny, kind, energetic and just a ray of sunshine

Great place for brunch and socializing

Atmosphere is bright and clean. A little crowded and service was slow during peak times. Food was tasty with adventurous twists on some classic dishes.

Good spot for a quick breakfast. Located in a renovated old building with great atmosphere. Parking: Depending on the time of day, difficult to find parking

We had a great experience with Hannah at Pur and Simple

Food was great and our waitress Hannah was so nice! Love pure and simple!

Hannah was awesome! I just love the vibe at pur and simple the food is great and filling and the servers are so attentive to your needs! Over all 5 starr!!!!!

Food was great and our server Hannah was awesome!

Ordered from here on Ubereats and discovered a sausage in a non meat dish (we cannot eat it as it is pork). They shouldnt be cooking meat and non meat on the same surface. Doesnt look like they care about basic food hygiene.

Seated quickly even while busy, food was delicious and Hannah our server was attentive and polite. Would definitely return.

Hannah was a fantastic host. Our brunch was delicious and to the order and customizations we requested. We ordered Waffle, garden fresh, rainbow and each order was delicious. Kudos to the chef, waiting staff and servers. Food : 5/5 |

Food and service was amazing. Hannah made sure our food was according to our dietary restrictions. The price is affordable.

Great place for great food Dietary restrictions: keto options Food : 5/5 |

Sadly my eggs benedict arrived cold. When I told the server; she offered to replate it on a warm plate. I declined her offer as I felt it would not provide a solution to cold poached eggs with hollandaise sauce on an English muffin. The restaurant was not busy at the time (only 2 other tables in use), so I do not know why that happened. I was very disappointed.

Thanks Jewel!!!!!!!

Jewel was nice, and food was good however overpriced. General service mid

Had such a nice brunch. Thanks Jewel for taking care of our big group!

Super slow service and took forever for the food to come out. Order then take a nap to wait for your food to come type of service. We were 4 people and the server didn t even realize there was a chair missing from the table. Waiter forgot milk for the coffee. Not very attentive.

Our Server Anik was incredibly friendly, kind, and attentive first thing in the morning. Even on a Sunday morning, it was quiet, service was quick, everyone was friendly, and the food was amazing. Such a good experience! Will go back again and would recommend!

Our server Anik was awesome! Super friendly and patient.

Ann was great

Great place, great food, service is always good. It can be a little loud but overall really good place. Anik was my server and he did a wonderful job :) Food

I really enjoy with my visit today. Hannah served us and she was amazing. She did always make sure we were happy and eating well! Thanks to her! And place is just amazing I love their menu and their very delicious dishes!

I visited this place for the first time for the breakfast and was really impressed by the friendly staff. Hannah was especially nice and helped me choose my order. I ended up with a delicious meal and a pumpkin latte. I will definitely be back again. Food

The portions are really big, especially for the kids menu

It was good. Expensive.

Got food out quick and very nice service. Kids menu was very affordable for a great amount of food.

Server was ok, a little rude

Kid-friendliness: Really good Food

The atmosphere is great, our server Hannah was excellent and we had a nice lunch at this must-try spot in Uptown Waterloo.

Hannah was amazing!!! Very good conversations and delicious fooddddd!!!!!

Great food

My mom and I ordered avocado toasts, and the bread wasn t toasted. The rest of the meal was ok, but we couldn t get over the soggy bread on which it was served

Great breakfast every time we come here. Anik is a great server. Vegetarian options: Avocado toast is a go to Food : 5/5 |

Our Server was Anik. Amazing service and very nice to talk to.

Good and generous portions. Great service (Anik). Easy parking clean washrooms, nice atmosphere Food : 5/5

Very disappointed by the service today, specifically by the servers. My friends and I went here for a birthday celebration. The reservation was at 11:15am November 1st under Jasmin. Everything was fine until a rowdy group of 8 individuals behind us was mocking us, coming up to our table and taking photos, and basically harassing us. They airdropped us 117 photos, we did not open them but can just assume they were mocking us. We addressed this issue to our server who did not take action, instead said the table was his regulars and are very kind. When another server approached him to ask what happened, he deflected the issue instead of helping us. We were not loud, we were not being rude, we were just trying to celebrate our friends birthday. The fact that we were being harassed and had nothing done about it makes me frustrated and hesitant to come back knowing the same incident can happen if these regulars can continue doing this to others.

Excellent breakfast. It was busy but still seated very quickly and food was fast. Jewel was great!

Racially charged? Terrible service from a male server. My friends and I made a reservation at 11:15 on November 1st for a birthday. We were not disruptive but the table behind us of 8 Caucasian people were mocking us and at one point came to our picture to take pictures of our food and things. I believe it was racially charged as we were the few Asians in the room. We didn t say anything in fear it would escalate however when they tried to airdrop 117 photos of us as we were leaving, we asked for our manager but apparently they don t have one? we told our server and he implied it was our fault that we didn t speak up sooner and that they were their regulars and nice to him. I do not care how nice they are to you, they made me and my friends uncomfortable by mocking us and taking photos of us. We suggested he talked to them and get their names so it doesn t happen to future guests but as I lingered back, it was clear he was not going to. We felt very dismissed by the server and the way he handled it was done extremely poor. This isn t my first time coming to this restaurant but it certainly will be my last.

Honestly, sometimes when you see a place like this you think probably overpriced and bougie . While it was a very nice place to eat, considering the proportions, compared to most places the price was totally reasonable! Especially when you get the Big 3. Every aspect of it was fantastic, the bacon was perfect, the eggs were golden, the home fries were awesome (make sure to add cheese). I was surprised when I saw 3 pancakes as well but they were reasonably sized and well made. Along with their maple syrup they might be the best pancakes I ve had at a breakfast spot! Our server Hannah (hopefully that s how you spell it) was very prompt and even accommodated the fact that I was short on time. Another Waterloo Gem and in such a great place. Will definitely come back for more great food and the unreal Mango Tango smoothie!

anik was a very good server!! the food was very good, I recommend

We had a very good lunch Hearty and very good dish A little noisy Thank you Anik for the welcome, the smile and the kindness

The food and service were good, particularly considering how crazily busy they were. Got in pretty quickly (<10m) considering I had to line up outside the door initially. With their name I was worried I wouldnt get a properly fat breakfast, but their big 3 was 3 each of breakfast sausage, ham, bacon, eggs plus home fries, toast, and pancakes. The home fries are quite good, being crispy and decently seasoned, whereas too often these days I get limp, soggy home fries. My wife got their power bowl which was actually quite tasty as well, so I guess whether youre looking for a fat meal or a fit meal, the food is good. I knocked a couple points off on atmosphere just because its very crowded and loud, and thats not my favorite, but considering how busy they are I cant suggest any way around this. COFFEE DISCUSSION I had 3 cups of coffee here because I need coffee to function properly, but their coffee is really quite bad. Even with 5 creams I couldnt kill the bad flavor, so I ended up making sure I had a bite of pancake with syrup after each drink. The flavor tells me they leave the pots on a burner for too long, although the manager told me their coffee moves too quickly for that to be the case. She actually gave me a pouch of their coffee to brew at home for comparison, which I appreciate. Im going to update this text after brewing at home. Certainly nobody expects high end coffee at a breakfast joint, but I really think its a bit worse than your average bad coffee from a diner.

Food taste good. Hannah provides good service. Very good place to come.

Hannah gives good service, food is very delicious.

Hannah is the great. The food is perfect.

The food was perfect! And Hannah provides very good service.

Great food as always, Hanna was awesome and very nice!

Great experience, very fast service and nice big portions. Hannah was amazing!

Great service, great food, great seasonal options too. Anik was a great host!

GREAT food! Deanne was an exceptional server! We will be back!

I wanted to share feedback from our recent visit this morning. My partner and I went in for breakfast, and our server, Daisy, took our order. My partner ordered the avocado toast, while I was considering the Canadian option on the menu. I was torn between the pancakes, waffles, and crepes. During this process, Daisy seemed a bit impatient, even though there were no other customers at the time, and she appeared uninterested in explaining the menu in detail. We ultimately chose the Ooh La La crepe, thinking it was one of the options with the Canadian dish. After 20 minutes of waiting, Daisy brought the Ooh La La crepe, and I was shocked by the portion size it was huge! I double-checked with Daisy to confirm that this was indeed the Canadian order. She responded rudely, seeming shocked, and said, You did not get the Canadian; you wanted Ooh La La. At this point, she appeared annoyed and frustrated, asking us three times if we were sure we didn t want the Ooh La La. We were certain, so she took it back to the kitchen. When taking my initial order, Daisy asked how I would like my eggs and bread, but I wasnt sure, so I looked to my partner for guidance. During this time, Daisy seemed very frustrated, sighing in front of us, shaking her head, putting her hands on her hips, and rolling her eyes to hurry us along. I understand that this can be frustrating for both parties, but it was definitely not a pleasant experience for us as customers. At this point, we no longer wanted the order and let her know, which shocked her. I then watched my partner eat her meal, which she didn t even want anymore, and we ultimately decided to leave. This was a terrible way to start our day. This experience highlights the importance of hiring servers with good customer service skills, patience, and menu knowledge. Unfortunately, we will not be returning, as we both left feeling quite disappointed.

If you re vegetarian or you don t eat pork, I wouldn t recommend this place as their vegetarian options are limited. Most plates come with the meet included instead of being an option. I ordered the breakfast poutine plate. While you can remove the meat that it comes with, you will still pay for it. I asked for the meat to be removed. At first when I got the order, the plate had meat but they then changed it but without even apologizing for the mistake. I also asked for the omelette on top of the poutine to have cheese inside. I got charged an extra $3.5 for cheese that you can barely taste as it was a very small amount. Like come on I removed all the meat which includes bacon and ham and sausage mix which costs a lot more than the additional cheese but yet I got charged for the meat and for the cheese. The place is not welcoming if you re vegetarian.

Hannah was unreal

Great service from Hannah

Hannah was very accommodating, altering the menu to fit my needs perfectly.

Great service. Quick, clear, with some humour

It was a great breakfast! Hannah was our waitress. Dietary restrictions: They have lots of options for dietary restrictions. Food : 5/5 |

Hannah was amazing and super sweet!

My girlfriend and I come here regularly for brunch. It s always a great experience and the service is always excellent. Hannah took great care of us and I d be happy to come back and have her as our server again!

The most disappointing service from a male server, tall, facial hair, glasses. I came for a celebration with my asian three friends and we were very respectful and reserved with only a few pictures taken here and there of ourselves. We were rudely harassed by a group of 8 caucasian males and females. They came to our table uninvited to take pictures, mock us, and disturb our celebration. They then tried to airdrop 117 photos of us that they took which felt extremely violating. How could one take 117 photos of strangers? We asked our server to handle this for us only to be brushed off because those are his regulars. We would assume a POC would want to support another group of POCs but that was not the case. He did not care, he blamed us for not stopping it earlier, which we hesitated to because we did not want to further ruin our brunch since we cant predict others actions. Our server was also inattentive and impatient. He did not understand our orders and we would have to repeat ourselves numerous times. He did not fill our waters or bring our foods, his coworker had to because she could see we were being neglected and had to tell him to pay attention to us. I wish I didnt tip him because he didnt even provide much of a service to tip. Also I ordered the Rays extravaganza with a poached egg that came back boiled so either the server wrote my order wrong or the kitchen messed up. Either way, how could this be? Extremely disappointed.

Thank you Hannah! Great pancakes!

Had the kimchi eggs bene and it was really yummy! Also the ambience is great in there - so bright and clean! Our server Hannah was super friendly and the food was quick

Food was excellent, shoutout to Hannah - the service was top notch!

Loved our experience here. Had a large-ish group and Hannah did an amazing job getting everything right and out promptly!

Hannah was amazing!

Thanks Hannah for your help today Parking: Not a lot of parking near by. I parked at the plaza across the street. Quite a walk though Food : 5/5 |

Nice environment for breakfast Dietary restrictions: Dietary restrictions are thought of. Hannah Food : 4/5 | Service

Hannah is the best server ever ! Love this place , best breakfast around!

The food was great and Tyler the server was excellent

Hannah our server was outstanding, attentive and offered valuable suggestions! Parking: There is a free lot right across the street. Food : 5/5 |

It was absolutely wonderful!! The server we had (Anik) was amazing, when there was a slight mishap with the food he told the cooks and they whipped up some free pancakes, always love coming here!! Thank you Anik and pure and simple for another great experience.

Anik was great! Looking forward to coming back soon

Our server Jewel was lovely as always! Great food and service

Skip the place on weekends, overcrowded. Four waitresses couldnt seat us, we were waiting 10 minutes. Then, waiting another 45 minutes for a plain breakfast and it came cold without trying to please angry customers somehow . The manager called but tried to fix the issue only after being pushed to do it. Not good customer service in general, looks like the place crushes when a lot of people are coming. Management needs to be improving.

Anik was very good at singing Happy Birthday to my friend

Had a pleasant experience having breakfast today. Hannah was very friendly and helpful. The service was great and the food was also delicious.

Parking: Behind on peppler Food

Hannah was great!

Hannah was great! Great food and service!

Was great atmosphere, service, and food. However the restaurant is very over priced. You can get the same food from any other breakfast place at half the cost.

Good stuff. Had Hannah Vegetarian options: Good Food : 5/5 |

Had tyler service was great

Hannah was super kind and made sure we had everything we needed. It was super busy but we got seated very quickly and our food came fairly quickly as well. This is definitely my go to breakfast spot in Waterloo.

Great place.

Fantastic as always!!! I love coming to pur and simple, and was excited to show it to my sister today!! We both loved our eggs Benedict (Chicago and fried chicken!!) and our server Hannah was fantastic! 10/10 will eat here again!!

great service Vegetarian options: nice options Food : 5/5 |

Wheelchair accessibility: Not easily accessible, there are stairs up into the restaurant Food

Awesome service from Deanne, super friendly and super accomodating

We came here for the first time for brunch and it was very good experience with food services and everything. Deanne was an excellent server..she specially took care of our food preferences.

Excellent food and dining experience! Hannah was fast and friendly as usual! The cookie butter waffle was a 10/10!!!

One of the best places to eat breakfast in the downtown waterloo area

Nice bright space. Delicious food, and a wide variety of menu options including keto! The fried chicken benny with spicy hollandaise is delicious too! I usually come on Monday mornings, and Tyler and Deanne always give great service!

Haritha was our server and she was very attentive and nice. We enjoy coming to this location every time we are craving breakfast/brunch. The food is great and the service is efficient. Thank you Haritha for making our dining experience great!

Deliciousness and fresh food. Great service by our server Caprise and coffee we will be back Parking: Across the road easy

Restaurant payments already set up include over 20% tip. Cannot change tip rate under 20%.

Friendly people with Halal turkey bacon.

Took my daughter the day before her 11th birthday, they denied her the birthday surprise waffles I think its was. because it wasnt her actual birthday, how sad is that to do that to an 11 year old girl. We couldnt go out on her actual birthday because she had school. We were still celebrating her birthday breakfast. Not the servers fault she asked the boss and the boss said no. Loved the food but ill never be back you broke my daughters heart. This was back in June. I have been meaning to post but been busy. I mean shes just a kid we didnt even ask for the suprise initially. It was offered to us as we were celebrating her birthday a day early, but the boss said no. Terrible establishment.

Great breakfast spot with delicious food and a cozy atmosphere. Henna s friendly and attentive service made our visit even better. Thank you, Henna, for taking such great care of us!

I had the Garden Fresh at Pür & Simple in Waterloo, and it was excellent! Packed with fresh vegetables and served with their signature potatoes, it was both light and satisfying. Renna s attentive and friendly service made the meal even more enjoyable, ensuring everything was perfect. A great choice for a wholesome breakfast!

Good service from Hannah. Did I get into the draw to win the gift card?

The placê is amazing and we love the expresso pancake! Hannah was lovelly with us !! Dietary restrictions: Na Kid-friendliness: Na

It was a great experience good time with friends and our server Hannah was also great Vegetarian options: Vegan toast

We visited the Waterloo location and it was great! The service was great, and our waitress Hannah was so welcoming and friendly! There are great vegetarian options, and I had the fried chicken benedict. My friend and I both loved our meals, we d definitely come back and highly recommend this location!

Thanks Haritha for your great service!

Anik was our server today and was amazing